Industry Segment SubSegment Strength

Mechanical, Electrical
and HVAC Maintenance
Plumbing Services
Short-term Repairs &
Preventive Maintenance Affect of covid is minimum: Low
Services firing %--> stable jobs; bank
penetration is less
Hard FM Servies
(Building Operations & Energy Management |
Maintenance) - 30 - 35% consulting

Information Technology
& Support
Organized segment with skilled
employees; Average salary is high
Cleaning, Janitorial &
Housekeeping Services

Pest Control Services

Base is higher in these sub
segments; They operate under
supervisor led model which can be
Gardening & leveraged for marketing
Landscaping communications

Guest House & Service

Apartment Management
Facility
Manage
ment

Soft FM
Services (Support Servic
es) - 60-65%
Facility
Manage
ment

Soft FM
Services (Support Servic
es) - 60-65%

Business Support
Services (Office & Help Employees in this subsegment are
Desk Support etc.) highly skilled and more organized
compared other subsegments.
Tech savvy employees

Guest Relations |
Heldesk
 Affect of covid on these
employees is less as security has to
be provided irrespective of
occupancy of
Manned Guarding companies/commercial
complexes; Firing % is very low; As
salary is 100% fixed sp fluctuation
of salary is low; Not affected by
change in demand

Security Security
Security Security
Organized segment (clients are
mainly banks, used for atm
replenishments etc) out of all
three segments in Security;
Cash Services Stability is also high compared to
other segments; Employees under
this segment are highly skilled
(tech savvy)

Electronic Security Skilled employee percentage is

Services high in this segment
 Household Services

Business is up and running with

On minimum 50% back to business;
On Demand
Demand Especially in green and oranges
zones

Beauticians

Plumbers, Electricians

Other gig based works

(Like spa, tailoring,
laundry etc)
 Weakness Opportunity Threats

Contractual or temporary Majority of the employees are

employees concentration is contractual this can impact our
high so high salary fluctuation collection mechanism

Lay offs are high since most Majority of the employees are
of the companies are letting contractual this can impact our
go of the contractual staff collection mechanism ; App
(client's side) Unavailability

Companies are reducing office

Pyouts decreased coz of spaces which will indirectly
unpaid leaves; Employees are affects FM business as footfall will
not tech savvy reduce in malls and commercials
High requirement of short spaces
term/bullet sized loans due to
on going pandemic situation;
hence IC can be extended to
these employees; Perfect TG,
Growing presence, payouts
below 35k; Underserved by
banks; Companies are keen on
partnering with firms like us to
retain migrated employees
due covid situation;
Companies are looking for
salary advance arrangement
for employees since the
payouts are delayed from
clients end
 on going pandemic situation;
hence IC can be extended to
these employees; Perfect TG,
Growing presence, payouts
below 35k; Underserved by
banks; Companies are keen on
partnering with firms like us to
retain migrated employees
due covid situation;
Companies are looking for
salary advance arrangement
for employees since the
payouts are delayed from
clients end

Companies are reducing office

They have income
spaces which will indirectly
fluctuations since april as affects FM business as footfall will
most of the companies are
reduce in malls and commercials
working from home
spaces
 As salary fluctuation is minimal
As most of the employees are
migrated population increase with higher stability in jobs Collection process can be a little
hence PL Das arrangement can challeging since most of the
in cases may result
be extended; Companies are employees in this subsegments
employees shifting to their
keen on partnering with firms come from army/police
native places; hence attrition like us to retain migrated background
% might go little higher
employees due covid situation
 The average salary and Banking industry's focus on
Few banks are thinking to
average tenure is higher cashless economy resulted in
employee people inhouse
which might result into higher compared to other reduction in ATM's in India. It
subsegments hence EMI may further increase which
firing from these securities
companies collection mechanism will be would directly impact cash
seamless services business;

The average salary and

average tenure is higher
Number of employees are Business volume will be low
compared to other
less compared to other compared to any other
subsegments hence EMI
segments subsegment
collection mechanism will be
seamless
 Payout settlement happens 5-7
100% variable pay and 100% Since salaries are 100%
days or 20-22 days no proper
gig in nature; They are not variable scope of IC alliance is
fixed system; Market highly
exclusively working for a higher than PL Das
single partner arrangement concentrated in metros where
covid cases are increasing