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BARBARA: So, I'd like to end with a summary of what I've looked at today, and

some recommendations.

The figures show that sales are strongly seasonal, and that customers depend
on good information on the showroom floor. So I'd like to recommend we
concentrate on discounting in the off-seasons, and spend more time on briefing
our sales representatives.

That's all I have for now. Are there any questions?

DENISE: You mentioned that the sales figures may also reflect economic
trends. Can you expand on that?

BARBARA: Well, we are always going to depend on the economy. As I


understand it, we can look forward to an improvement this year. Does that
answer your question?

TAN: Are you saying we're in for a period of growth?

BARBARA: Well, I'm afraid that's a bit outside my area of expertise, but that's
what the papers are suggesting.

JOHN: If you believe it.

DENISE: You suggested that we might be spending too much on advertising.


Can you clarify that?

BARBARA: It's hard to quantify without better data.

TAN: Sorry. Could you repeat that?

BARBARA: We don't have the figures to really know how effective our
advertising is.

DENISE: In my experience you can't do without advertising.

BARBARA: Time for one last question.

JOHN: I have one.

BARBARA: Yes John?

JOHN: Is it time for coffee?

BARBARA: Okay, we'll wrap up now. Thank you for your input everyone.
DENISE: Thank you

BARBARA: So, I'd like to end with a summary of what I've looked at today, and
some recommendations.

The figures show that sales are strongly seasonal, and that customers depend
on good information on the showroom floor. So I'd like to recommend we
concentrate on discounting in the off-seasons, and spend more time on briefing
our sales representatives.

That's all I have for now. Are there any questions?

DENISE: \________________________________________________t?

BARBARA: Well, we are always going to depend on the economy. As I


understand it, we can look forward to an improvement this year. Does that
answer your question?

TAN: __________________________________________?

BARBARA: Well, I'm afraid that's a bit outside my area of expertise, but that's
what the papers are suggesting.

JOHN: If you believe it.

DENISE: ________________________________________________?

BARBARA: It's hard to quantify without better data.

TAN: _____________________________t?

BARBARA: We don't have the figures to really know how effective our
advertising is.

DENISE: __________________________________________.

BARBARA: Time for one last question.

JOHN: I have one.

BARBARA: Yes John?

JOHN: Is it time for coffee?


BARBARA: Okay, we'll wrap up now. Thank you for your input everyone.

DENISE: ______________.

BARBARA: _________________________________________________.

The ____________________ strongly seasonal, and that customers depend on


good ____________________ floor. So I'd like to recommend we concentrate
on ___________________ off-seasons, and spend more time
on___________________________.

That's all I have for now. Are there any questions?

DENISE: You mentioned that the sales figures may also reflect economic
trends. Can you expand on that?

BARBARA: Well, we are________________ economy. As I understand it, we


can ________________________ this year. Does that__________________?

TAN: Are you saying we're in for a period of growth?

BARBARA: ______________________________________________.

JOHN: If you believe it.

DENISE: You suggested that we might be spending too much on advertising.


Can you clarify that?

BARBARA: _________________________________________.

TAN: Sorry. Could you repeat that?

BARBARA: __________________________________________________.

DENISE: In my experience you can't do without advertising.

BARBARA: ___________________________________.

JOHN: I have one.

BARBARA: ____________?

JOHN: Is it time for coffee?


BARBARA: ______________________________________.

DENISE: Thank you.

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