STUDENT SURVEY

Availability of Internet, Connectivity Issues, and Quality of Online Education

Instructions: (i) Please complete all fields. (ii)Your inputs are very important and will help in
improving the quality of online education. (iii) Your responses are confidential.
# Field Response
1 Full Name of the Student Muhammad Nouman
2 Father’s Name Jaffer Hussain
3 CNIC Number 31302-6493507-9
4 Full Residential Address Kehkashan st 10 north gulghast house
A/94 Multan
5. University (Name) NFC –IET, Multan
6 Your Student Registration Number 71–BBA-2K16
7 Degree Program (BS, MPhil, PhD, other) BS
8 Discipline (of study) BBA (Hons)
9 Email Address Nouman6676@gmail.com
10 Mobile Number 03036676770
11 WhatsApp Number (if available) 03036676770
12 What is the best way of contacting you? ☐ Email
☐ Mobile Phone√
☐ WhatsApp√
☐ Landline
☐ Snail Mail (i.e., ordinary post)

13 How do you USUALLY access the Internet? ☐Broadband Connection (at home) √
☐ Mobile package (on phone) √
☐I go to an Internet Cafe
☐ I go to a friend's house
☐ I do not have access to the Internet
14 If you use a Mobile package, please check ☐3G or 4G√
relevant box ☐ 2G or less
15 If you have Mobile Access, what is the name Jazz and PTCL
of the Service Provider (e.g., PTCL, Jazz,
Zong, Telenor)
16 Do you have a TV at home? ☐ Yes√□No
If yes, please specify ☐Antenna ☐Cable√□Dish
17 How much load-shedding is there in your ☐None
area/place of residence? ☐0-6 hours√
☐ 6-12 hours per day
☐ More than 12 hours per day
☐ There is no electricity in my area
18 Has your university arranged online courses ☐ Yes√☐No
during the COVID-19 pandemic
19 Which software does your university use for ☐ Microsoft Teams√
 delivery of online lectures? ☐Zoom
☐ Google Classroom
☐Other
20 Are you satisfied with the quality of online ☐Satisfied
teaching? ☐Somewhat satisfied √
☐Not satisfied
21 What can be done to improve the quality of ☐ Provide training to professors
online teaching? ☐Provide
(You may check more than one box) ☐Improve quality of courses
☐Improve the software and LMS
☐Provide backups on the website√
☐Use WhatsApp to send lectures
☐Other (please specify briefly) _____
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