BM-3

DEADLINE WILL BE ON JUNE 06, 2020 @12MIDNIGHT.

TEST I- CRITICAL THINKING QUESTIONS (20 points)

Direction: Answer the following questions. You may put your answers in a one (1) whole sheet of
paper/pdf/word and send it to my yahoo mail account aishah.sangcopan@yahoo.com. Please, don’t try to
send it in my messenger or google classroom because there’s a tendency that I couldn’t see it.

1. A company in a country that is just entering the information age intends to introduce e-mail for
office staff at its three buildings located throughout the city. Describe two benefits and two
potential problems that employees will likely experience with this medium.
2. Under what conditions, if any, do you think it is appropriate to use e-mail to notify an employee
that he or she has been laid off or fired? Why is e-mail usually considered an inappropriate
channel to convey this information?
3. In your opinion, has the introduction of e-mail and other information technologies increased or
decreased the amount of information flowing through the corporate grapevine? Explain your
answer.

TEST II- ANALYZING BLOGS AND TWEETS (30 points)

Purpose: This exercise is designed to help you understand the dynamics of corporate blogs and
microblogs as a way to communicate around organizations.
Direction: Each of you will identify an executive who communicates using a corporate blog or microblog
(ex. Twitter/Facebook) aimed at customers, employees, or the wider community. Analyze content from
the selected blog or microblog and answer the following questions (preferably with brief samples where
applicable):
1. Who is the main intended audience of the selected blog or microblog?
2. What are the main topics in recent postings/tweets about this organization?
3. To what extent do you think this blog/microblog attracts the interest of its intended audience?
Explain.
Note: All works must be documented.
TEST III- SELF-ASSESSMENT (15 points)
Purpose: This self-assessment is designed to help you estimate your strengths and weaknesses on
various dimensions of active listening.
Direction: This exercise is completed alone so students assess themselves honestly without concerns of
social comparison. Answer each item as truthfully as possible so that you get an accurate estimate of
where your active listening skills need improvement. Put check inside the box if your answer is
never/rarely, seldom, sometimes, often, almost/always.
ACTIVE LISTENING SKILLS INVENTORY

When listening to other in face-to-face,

Never or Almost
cellphone, or similar conversations. How Seldom Sometimes Often
Rarely Always
often do you do the following?

1. I keep an open mind when others          

describe their ideas.
2. I organize the speaker's ideas while          
s/he is talking to me.
3. I ask questions to show I understand          
and an focused on the speaker's message.
4. I interrupt before the speaker          
sufficiently presents his/her views.
5. While listening, I mentally sort out the          
speaker's ideas so s/he makes sense to
me.
         
6. I use gestures and words (nodding,
agreeing) to show I am listening.
7. I let my mind wander when listening          
to people.
8. I try to visualize and feel the speaker's          
experience while s/he is describing those
events.
9. I summarize the speaker's ideas to          
confirm that I understand him/her
correctly.
10. I focus on what the speaker is saying          
to me even when it doesn't sound
interesting.
11. I see the topic from my perspective          
rather than from the speaker's
perspective.
12. I show interest while listening to          
others.

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NOTE: PLEASE, FOLLOW THE FOLLOWING IF YOU’LL SEND YOUR WORK ON MY YAHOO MAIL
ACCOUNT.
 NAME
 YEAR AND SECTION
 SUBJECT
 SCHEDULE OF CLASS
 DATE AND TIME
Prepared by:

AISHAH SANGCOPAN, LPT

Course Instructor