Ernesto B.

Contayoso Jr
Blk 16 Lot 4, Residencia Del Rio
Catalunan Pequeno,Davao City, Philippines
8000
Mobile No.: +63 933 856 1605
Email Add: ebcontayoso@gmail.com

PERSONAL DATA

Age: 31
Date of Birth: July 27, 1988
Gender: Male
Civil Status: Single
Height: 167.6 cm
Weight: 75 kg
Nationality: Filipino
Religion: Christian
Permanent Address: Km 7 Hope Avenue, Orchid Street, Bangkal Davao City, Philippines 8000

OBJECTIVES

To be able to fully enhance my skills that would highly contribute to the company’s
productivity and to develop my customer-oriented capabilities that would thoroughly develop
my holistic personality.

WORKING EXPERIENCE
I have been working for 5 year(s).
1. Position: Retail Systems group staff
Duration: June 2009 – August 2012
Company: New City Commercial Corporation
www.nccc.com.ph

Job Description:
• Working as items maintenance in supermarket (food & non-food)
• In charge of making new items from outright & concessionaire supplier
 • Price changing (outright items)
• Generating of sales report from concessionaire supplier
• Making of inventory reports for eight(8) stores
• Assigning of contract in concessionaire supplier
• Generating of rebate number and encode to the system
• Working under pressure
• Generating barcodes stickers from created item
• Acting as an human resource personnel when it comes to budget and
supervisory responsibilities
• Provide trainings to the newly hired staff

2. Position: Technical Support Technician

Duration: September 2012 – Aug. 15, 2016
Company: Diwa Learning System Inc.
www.diwa.ph

Job Description:
• Provide a technical assistance from several clients on site or via phone or
email.
• Improves systems performance by identifying problems and give them a
recommendation changes.
• Giving accomplishment report monthly and weekly report for the update
and changes of the hardware/systems.
• Making reports every day for the update in the internet connection and
hardware
• Configuring computer networks/routers/modem
• Settings up new user’s account and profiles
• Solving problem with pressure to a multiple clients

3. Position: Learning Systems Specialist

Duration: April 16, 2016 – Present
Company: Diwa Learning Systems Inc.

Job Description:
• Conduct market research to identify the possible needs and
evaluate customers’ needs
• Ensure the quality of every product to provide a good outcome to
the users.
• In-charge in delivery, pull out of the un-sell product, making
inventory and assure the protection of the remaining products.
 • Taking good care of the client needs, most importantly the public
relation.
• Gather feedbacks from customers or prospect and share with
internals teams.
• In-charge in collection of the payment.

4. Position: On the Job Training (OJT)

Duration: April – May 2007 and April – May 2008
Company: Columbia Computer Center

Job Description:
• Responsible in maintaining computers and dealing with the customer
well
• Installing hardware and software system
• Troubleshooting a variety of computer issue
• Replacing parts as required
• Assembling multiple computer from different customer
• Working under pressure

EDUCATION

Highest Education

Education Level: College Graduate

Education Field: College of Technology

Course: Bachelor of Computer Technology

School/University: University of Southeastern Philippines
Location: Davao City, Philippines 8000
Date: 2005 - 2009
LICENSES/CERTIFICATION

1. Technical Education and Skills Development Authority (TESDA)

National Certificate in Computer Hardware Servicing II (NC II)
Certificate No. 08110202001533
November 05, 2008

2. College of Engineering
 Seminar-Workshop on PIC Microcontroller
January 28, 2009

3. Diwa Asia Publishing Group Inc.

Achieving Excellence through Personal Innovation
February 16, 2015

SKILLS/FIELDS/AREA OF EXPERTISE

• Computer troubleshooting and maintenance

• Hardware and software configuration and installation
• Troubleshooting and repair of network hardware and software
• Installation of routers, switch and wiring management
• Providing excellent customer service & support; customer oriented
• Ability to work under pressure: long hours
• Excellent knowledge of Microsoft Word, Excel, Power point