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  • Contacting The IT Service Desk

    Hochgeladen von

    Paul
    72 Ansichten5 Seiten
    hta form appends computername, manufacturer, model and username

    Originaltitel

    Contacting the IT Service Desk

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    hta form appends computername, manufacturer, model and username

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOCX, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    72 Ansichten5 Seiten

    Contacting The IT Service Desk

    Hochgeladen von

    Paul
    hta form appends computername, manufacturer, model and username

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Als DOCX, PDF, TXT herunterladen oder online auf Scribd lesen
    Markieren Sie unangemessene Inhalte
    von 5

    Contacting the IT ServiceDesk

    A useful hta to which can be put on an intranet or modified into a html form

    When the user runs the hta say from a url link on an intranet page it automatically
    queries wmi info and appends the user’s computername, username, computer
    manufacturer and model into an email to be sent to IT

    Below is the script

    Copy into notepad modify with your domain info and save with a file extension .HTA
    --------------------------------------------------------------------------------------------------------------------------------------
    <head>

    <title>Email to IT</title>

    <HTA:APPLICATION

    APPLICATIONNAME="Email to IT"

    BORDER="1"

    CAPTION="YES"

    MAXIMIZEBUTTON="NO"

    MINIMIZEBUTTON="YES"

    SCROLL="YES"

    SHOWINTASKBAR="YES"

    SINGLEINSTANCE="yes"

    SYSMENU="YES"

    WINDOWSTATE="NORMAL"

    >

    </head>

    <body STYLE="font:14pt Calibri; color:white;

    filter:progid:DXImageTransform.Microsoft.Gradient

    (GradientType=0, StartColorStr='#305090', EndColorStr='#80A0F3')">

    <SCRIPT Language="VBScript">

    Dim objWSHNetwork : Set objWSHNetwork= CreateObject("WScript.Network")

    Dim objWMI : Set objWMI = GetObject("winmgmts:")

    Dim colSettingsComp : Set colSettings = objWMI.ExecQuery("Select * from


    Win32_ComputerSystem")

    Dim objComputer, strModel, strManufacturer

    For Each objComputer in colSettings

    strModel = objComputer.Model

    strManufacturer = objComputer.Manufacturer

    Next
    Sub Window_Onload()

    SetLocalUseInfo()

    Center_HTA 440, 510

    End Sub

    Sub Center_HTA( widthX, heightY )

    self.ResizeTo widthX, heightY

    self.MoveTo (screen.Width - widthX)/2, (screen.Height - heightY)/2

    End Sub

    Sub SetLocalUseInfo()

    spn_ComputerID.InnerText = objWSHNetwork.ComputerName

    spn_UserID.InnerText = objWSHNetwork.UserDomain & "\" &


    objWSHNetwork.UserName

    spn_Manufacturer.InnerText = strManufacturer

    spn_Model.InnerText = strModel

    End Sub

    Sub btn_Submit_onClick()

    Call SendMail("myemail@yourdomain.com", objWSHNetwork.UserName &


    "@yourdomain.com", "Issue Report: " & objWSHNetwork.ComputerName & " " &
    strManufacturer & "\" & strModel , Replace(document.Body.InnerText,
    "Submit", ""))

    End Sub

    Sub SendMail(ToAddress, FromAddress, MsgSubject, MsgBody)

    Dim objEmail : Set objEmail = CreateObject("CDO.Message")

    With objEmail

    .From = FromAddress

    .To = ToAddress

    .Subject = MsgSubject

    .HTMLbody = MsgBody

    '.Body = "You can send plain text"

    'If objFSO.FileExists(strLog) Then .AddAttachment strLog


    .Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/
    sendusing") = 2

    .Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/
    smtpserver") = "MY_SMTP_RELAY"

    .Configuration.Fields.Item("http://schemas.microsoft.com/cdo/configuration/
    smtpserverport") = 25

    .Configuration.Fields.Update

    .Send

    End With

    End Sub

    </SCRIPT>

    </head>

    <hta:application

    applicationname="Incident"

    border="dialog"

    borderstyle="normal"

    caption="yes"

    contextmenu="yes"

    icon="no.ico"

    maximizebutton="yes"

    minimizebutton="yes"

    navigable="yes"

    scroll="yes"

    selection="yes"

    showintaskbar="yes"

    singleinstance="yes"

    sysmenu="yes"
    version="1.0"

    windowstate="normal"

    >

    <body style="text-align:center;">

    <h2>Contacting The IT ServiceDesk</h2>

    <br>

    <b>ComputerName:</b>&nbsp&nbsp<span id="spn_ComputerID"></span>

    <br>

    <b>UserName</b>:&nbsp&nbsp<span id="spn_UserID"></span>

    <br>

    <b>Manufacturer:</b>&nbsp&nbsp<span id="spn_Manufacturer"></span>

    <br>

    <b>Model</b>:&nbsp&nbsp<span id="spn_Model"></span>

    <br>

    <br>

    <b>Query or Error Description:</b>

    <br>

    <br>

    <textarea id="txa_Problem" rows="10" cols="40"></textarea>

    <br>

    <br>

    <button class="button" id="btn_Submit" title="Submit my


    incident">Submit</button>&nbsp&nbsp

    </body>

    </html>

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