Sie sind auf Seite 1von 34

PD CEN/TR 12831-2:2017

BSI Standards Publication

Energy performance of buildings — Method


for calculation of the design heat load

Part 2: Explanation and justification o f EN 12831-1, Module M3-3


PD CEN/TR 12831-2:2017 PUBLISHED DOCUMENT

National foreword
This Published Document is the UK implementation o f
CEN/TR 12831-2:2017.
The UK participation in its preparation was entrusted to Technical
Committee RHE/24, Central heating installations.
A list o f organizations represented on this committee can be obtained on
request to its secretary.
This publication does not purport to include all the necessary provisions
o f a contract. Users are responsible for its correct application.
ISBN 978 0 580 94807 7
ICS 91.140.10; 91.120.10
Compliance with a British Standard cannot confer immunity from
legal obligations.
This document was published under the authority o f the Standards
Policy and Strategy Committee on 31 August 2017.

Amendments/corrigenda issued since publication


Date Text a ffected
PD CEN/TR 12831-2:2017

TECHNICAL REPORT CEN/TR 12831-2


RAPPORT TECHNIQUE
TECHNISCHER BERICHT April 2017

ICS 91.120.10; 91.140.10

English Version

Energy performance of buildings - Method for calculation


of the design heat load - Part 2: Explanation and
justification of EN 12831-1, Module M3-3
Performance énergétique des bâtiments - Méthode de Gesamtenergieeffizienz von Gebäuden - Methode zur
calcul de la charge thermique nominale - Partie 2 : Berechnung der Norm-Heizlast - Teil 2: Begleitender
Explication et justification de l'EN 12831-1, Module TR zur EN 12831-1, Modul M3
M3-3

This Technical Report was approved by CEN on 27 February 2017. It has been drawn up by the Technical Committee CEN/TC
228.
CEN members are the national standards bodies of Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia,
Finland, Former Yugoslav Republic of Macedonia, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland,
Turkey and United Kingdom.

EUROPEAN COMMITTEE FOR STANDARDIZATION


C O M I TÉ E URO P É E N D E N O RM ALI S ATI O N
E U RO P ÄI S C H E S KO M I T E E F Ü R N O RM U N G

CEN-CENELEC Management Centre: Avenue Marnix 17, B-1000 Brussels

© 2017 CEN All rights of exploitation in any form and by any means reserved Ref. No. CEN/TR 12831-2:2017 E
worldwide for CEN national Members.
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Contents Page
European foreword ....................................................................................................................................................... 3
Introduction .................................................................................................................................................................... 4
1 Scope .................................................................................................................................................................... 5
2 Normative references .................................................................................................................................... 5
3 Terms and definitions ................................................................................................................................... 5
4 Symbols and abbreviations ......................................................................................................................... 5
4.1 Symbols ............................................................................................................................................................... 5
4.2 Subscripts ........................................................................................................................................................... 5
5 Information on the methods ....................................................................................................................... 5
6 Method description ........................................................................................................................................ 6
6.1 Standard method ............................................................................................................................................. 6
6.1.1 Rationale, case of application ..................................................................................................................... 6
6.1.2 Assumptions ...................................................................................................................................................... 6
6.1.3 Data input .......................................................................................................................................................... 7
6.2 Simplified method for the calculation of the design heat load of a heated space ................. 19
6.2.1 Rationale, case of application .................................................................................................................. 19
6.2.2 Assumptions ................................................................................................................................................... 19
6.2.3 Data input ....................................................................................................................................................... 19
6.3 Simplified method for the calculation of the building design heat load .................................. 19
6.3.1 Rationale, case of application .................................................................................................................. 19
6.3.2 Assumptions ................................................................................................................................................... 20
6.3.3 Data input ....................................................................................................................................................... 20
7 Method selection .......................................................................................................................................... 20
8 Exemplary heat load calculation (standard method) ..................................................................... 20
8.1 Description ..................................................................................................................................................... 20
8.2 Calculation details ....................................................................................................................................... 22
Annex A (informative) Calculation flowchart ................................................................................................. 28
A.1 General ............................................................................................................................................................. 28
A.2 Standard method .......................................................................................................................................... 28
A.3 Simplified method for the calculation of the design heat load of a heated space ................. 29
A.4 Simplified method for the calculation of the building design heat load .................................. 29
Bibliography ................................................................................................................................................................. 30

2
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

European foreword
This document (CEN/TR 12831-2:2017) has been prepared by Technical Committee CEN/TC 228
“Heating systems and water based cooling systems in buildings”, the secretariat of which is held by DIN.

Attention is drawn to the possibility that some of the elements of this document may be the subject of
patent rights. CEN shall not be held responsible for identifying any or all such patent rights.

This document has been prepared under a mandate given to CEN by the European Commission and the
European Free Trade Association.

3
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Introduction
In order to facilitate the necessary overall consistency and coherence, in terminology, approach,
input/output relations and formats, for the whole set of EPB-standards, the following documents and
tools are available:
a) a document with basic principles to be followed in drafting EPB-standards: CEN/TS 16628:2014,
Energy Performance of Buildings - Basic Principles for the set of EPB standards [1] ;
b) a document with detailed technical rules to be followed in drafting EPB-standards;
CEN/TS 16629:2014, Energy Performance of Buildings - Detailed Technical Rules for the set of
EPB-standards [2] ;
c) the detailed technical rules are the basis for the following tools:
1) a common template for each EPB-standard, including specific drafting instructions for the
relevant clauses;
2) a common template for each technical report that accompanies an EPB standard or a cluster of
EPB standards, including specific drafting instructions for the relevant clauses;
3) a common template for the spreadsheet that accompanies each EPB standard, to demonstrate
the correctness of the EPB calculation procedures.
Each EPB-standards follows the basic principles and the detailed technical rules and relates to the
overarching EPB-standard, EN ISO 52000-1 [3] .
One of the main purposes of the revision of the EPB-standards is to enable that laws and regulations
directly refer to the EPB-standards and make compliance with them compulsory. This requires that the
set of EPB-standards consists of a systematic, clear, comprehensive and unambiguous set of energy
performance procedures. The number of options provided is kept as low as possible, taking into
account national and regional differences in climate, culture and building tradition, policy and legal
frameworks (subsidiarity principle). For each option, an informative default option is provided
(EN 12831-1:2017, Annex B).
Rationale behind the EPB technical reports
There is a risk that the purpose and limitations of the EPB standards will be misunderstood, unless the
background and context to their contents – and the thinking behind them – is explained in some detail
to readers of the standards. Consequently, various types of informative contents are recorded and made
available for users to properly understand, apply and nationally or regionally implement the EPB
standards.
If this explanation would have been attempted in the standards themselves, the result is likely to be
confusing and cumbersome, especially if the standards are implemented or referenced in national or
regional building codes.
Therefore, each EPB standard is accompanied by an informative technical report, like this one, where all
informative content is collected, to ensure a clear separation between normative and informative
contents (see CEN/TS 16629 [1] ):
— to avoid flooding and confusing the actual normative part with informative content;
— to reduce the page count of the actual standard; and
— to facilitate understanding of the set of EPB standards.
This was also one of the main recommendations from the European CENSE project [2] that laid the
foundation for the preparation of the set of EPB standards.

4
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

1 Scope
This Technical Report refers to standard EN 12831, module M3-3 (EN 12831-1).
It contains information to support the correct understanding, use and national adaptation of standard
EN 12831-1.

2 Normative references
The following documents, in whole or in part, are normatively referenced in this document and are
indispensable for its application. For dated references, only the edition cited applies. For undated
references, the latest edition of the referenced document (including any amendments) applies.
EN 12831-1:2017, Energy performance of buildings - Method for calculation of the design heat load - Part
1: Space heating load, Module M3-3
EN ISO 6946, Building components and building elements - Thermal resistance and thermal transmittance
- Calculation method (ISO 6946)
EN ISO 7345:1995, Thermal insulation - Physical quantities and definitions (ISO 7345:1987)
EN ISO 10077-1, Thermal performance of windows, doors and shutters - Calculation of thermal
transmittance - Part 1: General (ISO 10077-1)
EN ISO 52000-1:2017, Energy performance of buildings - Overarching EPB assessment - Part 1: General
framework and procedures (ISO 52000-1:2017)

3 Terms and definitions


For the purposes of this document, the terms and definitions given in EN ISO 7345:1995,
EN ISO 52000-1:2017, EN 12831-1:2017 apply.

4 Symbols and abbreviations


4.1 Symbols
For the purposes of this Technical Report, the symbols given in EN ISO 52000-1:2017 and
EN 12831-1:2017 apply.
4.2 Subscripts
For the purposes of this Technical Report, subscripts given in EN ISO 52000-1:2017 and
EN 12831-1:2017 apply

5 Information on the methods


EN 12831-1 describes a method to calculate the design heat load of
— heated spaces (usually rooms);

— building entities (apartments etc.) or whole buildings containing heated spaces.

5
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

The design heat load is required in the sizing of several components of a heating systems, such as
— heat emission components (e.g. radiators);

— heat distribution components (tubing etc.); and

— heat generators (boilers etc.).

EN 12831-1 contains several methods for this purpose,


— a standard method that describes a versatile approach to calculate the design heat load of

— heated spaces / single rooms;

— building entities; and

— a whole building;

— a simplified method for the calculation of the design heat load of a building; and

— a simplified method for the calculation of the design heat load of heated spaces.

6 Method description
6.1 Standard method
6.1.1 Rationale, case of application

The standard method is a detailed approach for the calculation of the design heat load. The method is
based on design criteria, such as internal and external design temperatures, and detailed information
about the building or the heated spaces that the heat load shall be determined for. While the approach
itself is versatile in that it can be used for new (to-be-built) and existing or old buildings either way, it is
usually easier to apply to new ones than to old ones for several reasons, e.g.:
— detailed knowledge about the building, such as U-values, level of air tightness, etc., is required. In
new buildings, the knowledge of this information can be considered a given; in old buildings, often,
it cannot.

— in the process of constructing (new) buildings, usually, not only a single component of the heating
system but the heating system as a whole has to be designed/sized. Therefore, a detailed heat load
calculation is virtually mandatory. In the reconstruction of old/existing buildings, there are many
cases where only parts of the heating system are to be replaced; e.g. replacing only the heat
generator. Here, a detailed heat load calculation requires much more effort than is adequate for the
task given.

6.1.2 Assumptions

Considerations within EN 12831 are based on steady-state conditions, e.g.:


— assuming constant internal, external and ground temperatures;

— considering to-be-heated rooms as already heated to the required temperature – meaning that the
method basically determines how much power is required to maintain the required temperature
(although, a simplified approach for the determination of heating-up power is given in the standard
as well);

— assuming constant physical building properties (independent of time, temperature, etc.)

6
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

6.1.3 Data input

6.1.3.1 General

An extensive list of all input parameters and sources that shall be used to obtain them is given in the
standard. In what follows, some items are named that may require some more explanation than is given
in the standard.
6.1.3.2 Space allocation / partitioning of buildings

EN 12831-1 uses the following terms to describe scope(s) of the heat balance:
— Building (Build)

A whole building.

— Building entity (BE)

A portion of the building that can contain one or more rooms. A building entity is defined by use as
a portion of the building that belongs to one user (owner(s), tenant(s), etc.) in a way that if one
room of the entity is heated, it may be assumed that the other rooms of that entity are – give or take
– heated as well. Typical examples are:

a) an apartment / a flat;

b) an office unit, etc.

In the scope of EN 12831-1, each building entity has an internal temperature that is a property of
the building entity as a whole. That temperature is required to calculate heat loss from other rooms
to that building entity.

— Zone / Ventilation zone (z)

A zone is a portion of the building that can contain one or more rooms. It is defined as an entity
where all contained rooms are air-connected by design (through internal ATDs / shortened door
leafs, etc.). By design, there is no air transfer between several ventilation zones. Usually, a zone is
also a building entity.

— Heated space (i)

Each space heated to uniform conditions is considered a heated space. A heated space is separated
from other spaces by building elements, such as walls etc. Usually each room is a heated space. The
terms heated space and (heated) room are used synonymously in the standard.

6.1.3.3 Climatic data

The following climate data shall be provided through national standardization bodies:
— Reference external design temperature in [°C] : nationally defined default value(s) of the external
temperature; can be transformed into the external temperature at the building site by means of the
temperature gradient.

— Reference height in [m] : the mean height level that corresponds with the given reference external
design temperature (e.g. height of the weather station whose measurements the reference external
temperature is based on).

7
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

— Reference Temperature gradient in [K/m] : the rate of height-dependent temperature in- or


decrease; together with the reference external temperature and the height of the building site, it
shall be used to determine the external temperature at the building site and allows adjustment in
case of significant height differences between the building site and the place the reference external
temperature refers to.

— Annual mean external temperature in [°C] : annual mean value of the external temperature;
distinction between different reference sites, height levels, etc. is not necessarily required, but may
be implemented nationally.

— Parameters for the determination of the influence of the thermal storage capacity: a linear function
to determine a temperature correction term (Δθ) that allows for the influence of the building’s
thermal storage capacity on the heat loss. The following parameters are required:

a) basic value in [K] ;

b) slope in [K/h] ;

c) optionally, lower and upper limit of the correction function in [K] .

In using this temperature adjustment, the external design temperature takes building properties into
account and, therefore, becomes a calculation value that may differ from the actual external
temperature on the building site.
That data can be given either as a single set of default values, to be applied nation-wide, or – with a
higher degree of geographical distinction – for several reference sites. A reference site is a defined area
of equal or similar climate conditions. The number and sizes of reference sites shall be set according to
the given geographical variance of climate conditions. The geographical scope to each reference site
shall be defined, e.g. by reference to cities, regions, etc.
Either adjustment may be nullified on a national basis.
6.1.3.4 Internal design temperature

The internal design temperature is the temperature that is required for a certain kind of use of a heated
space. Within EN 12831-1, the term is understood as an operative temperature. It is usually agreed
upon by the customer that orders the installation of a heating system and the contractor planning or
installing the heating system. For calculation purposes, normative default values shall be provided
nationally (e.g. 20 °C in residential rooms, etc.). In the absence of national values, EN 12831 provides
default values in an informative annex.
The internal design temperature is required in the calculation of design heat losses. It is fully
independent from room height and heat transport mechanisms. The internal design temperature does
not factor in effects as air temperature gradients, significantly differing air and radiant temperature, etc.
If however necessary, adjustments to consider such effects are done by means of a temperature
adjustment factor and the effective internal temperature θ* int, e.g. in calculating temperature adjusted
heat loss coefficients after EN 12831-1:2017, 6.3.2/6.3.8. Therefore, in order to correctly consider the
abovementioned effects, the internal design temperature θint,i shall not be manipulated.
Additional information on internal temperatures can be found in the international standards
EN ISO 7730 and EN 15251.

8
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

6.1.3.5 Thermal transmittance

6.1.3.5.1 General

Thermal transmittances of the building elements of the thermal envelope shall be determined in
accordance with:
— EN ISO 6946 (opaque elements);

— EN ISO 10077-1 (doors and windows); or

— information given in European Technical Approvals.

Note that U-values determined after methods differing significantly from EN ISO 6946 / EN ISO 10077-1
may require an additional adjustment in order to be applied within EN 12831. This is done through a
correction factor for the influence of building part properties and meteorological conditions […] e k (see
chapter input data ).
6.1.3.5.2 Simplified determination of U-values based on the referred standards

On the basis of the methods described in the abovementioned standards, U-values may also be
determined in a simplified way (e.g. for teaching materials), exemplarily shown in the following
nomograms.

9
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

External and internal walls (vertical)

Key
Wall material Axes
a Solid concrete d1 wall thickness without insulation
b Sand-lime brick d2 thickness of the insulation
c Solid brick λ thermal conductivity
d Hollow brick U thermal transmittance
e Concrete with crushed brick
f Light concrete
g Drywall/plasteboard
h Wood
i Light/cellular concrete or insulation brick
Reading example:
1 36 cm masonry (solid brick) with
2 4 cm thermal insulation
U total approximately 0,6 W/m 2 K

Figure 1 — Estimation of U-values based on structure, walls

10
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

The nomograph is based on the following equation and boundary conditions.


1
U= (1)
d1 d2
R si + R se + +
λ1 λ2

where

U is the thermal transmittance of the building element [W/(m 2 ∙K)]

Rsi is the internal heat transmission resistance [m 2 K/W]

Rse is the external heat transmission resistance [m 2 K/W]

is the with Σ(Rs ) approximately 0,17

d1 is the thickness of the wall structure (without thermal insulation) [m]

λ1 is the thermal conductivity of the wall structure (without thermal insulation) [W/mK]

d2 is the thickness of the thermal insulation [m]

λ2 is the thermal conductivity of the thermal insulation with λ2 = 0,04 [W/mK]

11
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Ceilings and floors

Key
Ceiling/floor material Axes
a Natural stone floor d1 wall thickness without insulation
b Sand, gravel (floor) d2 thickness of the
c Mud floor λ thermal conductivity
d Reinforced concrete U thermal transmittance
e Arched ceiling, filled
f Wooden beam ceiling, no filling
Reading example:
1 20 cm concrete ceiling with
2 4 cm thermal insulation
U total approximately 0,6 W/m 2 K

Figure 2 — Estimation of U-values based on structure, ceilings/floor

12
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

The nomograph is based on the following equation and boundary conditions.


1
U= (2)
d1 d2
R si + R se + +
λ1 λ2

where

U is the thermal transmittance of the building element [W/(m 2 ∙K)]

Rsi is the internal heat transmission resistance [m 2 K/W]

Rse is the external heat transmission resistance [m 2 K/W]

is the with Σ(Rs ) approximately 0,17

d1 is the thickness of the wall structure (without thermal insulation) [m]

λ1 is the thermal conductivity of the wall structure (without thermal insulation) [W/mK]

d2 is the thickness of the thermal insulation [m]

λ2 is the thermal conductivity of the thermal insulation with λ2 = 0,04 [W/mK]

13
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Roofs

Key
Roof material Axes
a Flat roof (concrete) d1 wall thickness without insulation
b Rafter roof with roofing d2 thickness of the insulation
c Flat roof (concrete) wit static air layer λ thermal conductivity
U thermal transmittance
Reading example:
1 18 cm rafter roof with
2 6 cm thermal insulation
U total approximately 0,55 W/m 2 K

Figure 3 — Estimation of U-values based on structure, roofs

14
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

The nomograph is based on the following equation and boundary conditions.


1
U= (3)
d1 d2
R si + R se + +
λ1 λ2

where

U is the thermal transmittance of the building element [W/(m 2 ∙ K)]

Rsi is the internal heat transmission resistance [m 2 K/W]

Rse is the external heat transmission resistance [m 2 K/W]

is the with Σ(Rs ) approximately 0,14

d1 is the thickness of the wall structure (without thermal insulation) [m]

λ1 is the thermal conductivity of the wall structure (without thermal insulation) [W/mK]

d2 is the thickness of the thermal insulation [m]

λ2 is the thermal conductivity of the thermal insulation [W/mK]


with λ2 = 0,04

15
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Windows
The following nomograph or formula may be used for the estimation of U-values based on the window’s
structure – i.e. surface area of the window frame and the glazing, thermal transmittances of frame and
glazing (including typical examples). It is assumed that either the thermal transmittance of the window
frame or of the glazing factors in the heat loss through the edge seal of the glazing (linear thermal
bridge).

Key
Glazing Frame
a Single glazing f metal frame without thermal barrier
b Double glazing (air) g old metal frame with thermal barrier
c Triple glazing (air) h old wood/plastic frame
d 2 Pane insulation glazing (inert gas) i new wood/plastic frame
e 3 Pane insulation glazing (inert gas) j low-energy house frame
k passive house frame
Axes
Ug thermal transmittance of the glazing
Uf thermal transmittance of the frame
Either U g or U f have to take the heat loss through the edge seal into account
Uw thermal transmittance of the window
Af/Aw Frame portion
Reading example:
Double glazing (b) with wooden frame (h) and a frame portion of 35 %
U w approximately 2,55 W/m 2 K

Figure 4 — Estimation of U-values based on structure, windows

16
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

The nomograph is based on the following equation and boundary conditions.


Ug ⋅ Ag + U f ⋅ A f
Uw = (4)
Ag + A f

where

U w is the thermal transmittance of the window [W/(m 2 ∙ K)]

Ug is the thermal transmittance of the glazing [W/(m 2 ∙ K)]

Uf is the thermal transmittance of the frame [W/(m 2 ∙ K)]

either U g or U f factors in the heat loss through the glazing’s edge seal (linear thermal bridge)

Ag is the surface Area of the glazing [m 2 ]

Af is the surface area of the frame [m 2 ]

6.1.3.6 Equivalent thermal transmittances of floor slabs and basement walls

Heat loss through building elements in contact with the ground is influenced by properties of the
ground and usually significantly dampened compared to heat loss directly to external air. Within
EN 12831-1, this is factored in by means of an equivalent U-value, which can either be calculated in a
detailed manner after EN ISO 13370 or with the simplified approach (derived from EN ISO 13370)
given in the EN 12831-1.
The simplified approach requires as input parameters
— the thermal transmittance of the considered building part (analogous to EN ISO 6946);

— the depth of the floor slab below ground level; and

— the shape of the size/shape of the floor slap represented through the geometric parameter B’.

6.1.3.7 Thermal bridges

In EN 12831-1, blanket additional thermal transmittances ΔU in [W/m 2 K] are used to allow for thermal
bridges in the calculation of heat losses in a simplified manner. Normative default values shall be
determined nationally according to national regulation and/or nationally common practice concerning
thermal bridges. In the absence of national values, EN 12831-1 provides default values in an
informative annex.
Alternative approaches (e.g. detailed consideration) may replace the blanket additional thermal
transmittance on a national basis.
The standard provides a method for the detailed consideration of thermal bridges in the form of an
informative Annex.
6.1.3.8 Temperature adjustment factor for heat loss to the exterior through unheated spaces

Heat losses to unheated spaces can often be determined in a simplified way on the basis of generalized
temperature adjustment factors fia. These adjustment factors shall be given nationally. In the absence of
national values, EN 12831 provides default values in an informative annex.

17
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Alternatively, EN 12831-1 provides a method to calculate temperatures within spaces that are for this
purpose assumed to be unheated on the basis of a simplified heat balance. While this approach is mostly
aimed at building entities (temperatures of neighbouring apartments), it can be used for all kinds of
unheated spaces as well. However, application of this approach to building entities and unheated spaces
next to these building entities may lead to underconstrained calculation models. Such cases may require
defining temperature values for one or the other kind of space.
6.1.3.9 Internal temperatures of adjacent spaces

Heat losses to adjacent spaces may be determined based on the temperature difference between the
considered space i and the adjacent space j. The definition of temperatures in adjacent spaces j shall be
determined nationally. In the absence of national information, EN 12831 provides a formula-based
approach in an informative annex.
6.1.3.10 Temperature correction factors for heat loss through the ground

In EN 12831, the following correction factors are required for the calculation of heat loss through the
ground:
— fθann: taking into account the annual variation of the external temperature

— fGW,k: taking into account the influence of ground water

These factors shall be determined on a national level. In the absence of national values, EN 12831
provides default values in an informative annex.
6.1.3.11 Influence of heat emission systems in high spaces

Although EN 12831 aims at the determination of heat load independent from the heating system to-be-
used, in some cases, the heating system may have significant influence on the heat load and should,
therefore, be considered within the heat load calculation.
In rooms with high ceilings, heat loss/load may be influenced significantly by the utilized heat transport
mechanisms. The standard method provides a formula based approach to calculate (mean) surface and
air temperatures in high spaces. Therefore, in heat load calculations for high spaces, the following
characteristics – for simplification categorized as quality of the heat emission system alone – are
required:
— Air temperature gradient in [K/m] : quantifies how much the air temperature for the given heat
emission system rises per height.

— Difference between air and operative temperature in [K] : depending on the heat emission system,
there may be a significant difference between air and radiant temperature; thus, air and operative
temperature would differ as well.

— Correction term for the influence of the heat emission system on surface temperatures in [K] : some
heat emission systems cause higher temperatures in certain surfaces (e.g. floor in floor heating).
These heated surfaces can cause additional heat loss to the ground/exterior.

These values shall be given on a national basis. In the absence of national values, EN 12831 provides
default values in an informative annex.

18
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

6.1.3.12 Air-tightness

In EN 12831, air-tightness shall be described either by the air change rate or the air permeability – both
parameters can be transformed into each other easily.
Air tightness is usually measured. Where no measured value is available (building unfinished, no
measurement done yet or planned, etc.), default values describing air-tightness (e.g. air permeability
qenv,50 [m 3 /m 2 h] ) shall be given on a national basis. In the absence of national values, EN 12831 provides
default values in an informative annex.
6.1.3.13 Minimum air flow

Depending on use, a minimum air flow shall be ensured for matters of building physics, comfort and
hygiene. Appropriate values shall be provided nationally. In the absence of national values, EN 12831
provides default values in an informative annex.
6.2 Simplified method for the calculation of the design heat load of a heated space
6.2.1 Rationale, case of application

This method (Clause 7) is a simplified approach for the determination of the heat load of a heated space.
Therefore, it is suited for cases, where only the heat load of a single room or several single rooms is
required, which is usually the case when the heat emission system is to be exchanged.
The simplified approach may only be used if all of the following applies:
— residential buildings or buildings of similar use;

— existing buildings / building stock;

— buildings with only natural ventilation.

6.2.2 Assumptions

Considerations within EN 12831 are based on steady-state conditions, e.g.:


— assuming constant internal, external and ground temperatures;

— considering to-be-heated rooms as already heated to the required temperature – that is, the
method, basically, determines how much power is required to maintain the required temperature
(although, a simplified approach for the determination of heating-up capacities is given in the
standard as well);

— assuming constant physical building properties (independent of time, temperature, etc).

6.2.3 Data input

All required input data are listed in EN 12831-1:2017, Clause 7.


6.3 Simplified method for the calculation of the building design heat load
6.3.1 Rationale, case of application

This simplified method (Clause 8) describes an approach to determine the building design heat load,
which is usually required in prior to measures concerning the heat generation of a building; e.g.
exchange of the boiler. It is a simplified form of heat load calculation, where not all heated spaces
(rooms) have to be taken into consideration, but only the thermal envelope of the whole building.

19
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

The simplified approach may only be used if all of the following applies:
— residential buildings or buildings of similar use;

— existing buildings / building stock;

— buildings with only natural ventilation.

6.3.2 Assumptions

Considerations within EN 12831 are based on steady-state conditions, e.g.:


— assuming constant internal, external and ground temperatures;

— considering to-be-heated rooms as already heated to the required temperature – that is, the
method, basically, determines how much power is required to maintain the required temperature
(although, a simplified approach for the determination of heating-up capacities is given in the
standard as well);

— assuming constant physical building properties (independent of time, temperature, etc).

6.3.3 Data input

All required input data are listed in EN 12831-1:2017, Clause 8.

7 Method selection
The standard method is the preferred method for the following cases:
— sizing of the heating system for newly constructed / to-be-built buildings;

— extensive reconstruction/renovation, replacement of the heating system in existing buildings


(provided that sufficient building data are available);

— any general considerations on heat loss/load.

The simplified method to determine the heat load of a heated space is suited for measures on the
heat emission system, where the detailed method would take too much time/work or require input data
that is not available (anymore). Typical applications would be heat load calculations prior to
— exchange of the heat emission;

— hydraulic balancing.

The simplified method to determine the building heat load is suited for measures concerning the
heat generation in existing buildings, where the detailed method would take too much time/work or
require input data that is not available (anymore). A typical application would be a heat load calculation
prior to the replacement of an existing heat generator.

8 Exemplary heat load calculation (standard method)


8.1 Description
Exemplary heat load calculation for a one-storey house with two building entities.

20
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Figure 5 — Floor plan

Table 1 — List of building entities and contained rooms

Building Ventilation Heated space Internal Minimum air Additional


entity / design flow rate of heating-up
Ventilation temperature the heated power
zone space i

BE/z - i θ _int,i n_min,i φ_hu,i

- - - °C 1/h -

BE1 Natural ventilation, air- BE1 | Room1 18 0,5 none


(regularly tight building (simplified
occupied) approach) BE1 | Room2 24 0,5 none

BE2 Natural ventilation, air- BE2 | Room1 26 0,5 none


(regularly tight building (simplified
occupied) approach) BE2 | Room2 20 0,5 none

21
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Table 2 — Boundary conditions

Climatic data Thermal transmittance Properties


of air

entities (e.g. frost


spaces / building
table below floor

temperature of
External design

between rooms
Depth of water

External walls

Internal walls

Internal walls
Annual mean

between BEs,
temperature
temperature

unoccupied

Windows
of one BE

Thermal
external

bridges
Ceiling
floors
slab

θ_me θ_e - θ_u,min U ΔU_TB ρ * c_w

°C °C m °C W/m 2 K Wh/m 3 K

5 − 12 >1 8 0,3 1,2 0,7 0,4 1,3 0,05 0,34

8.2 Calculation details


Details of the calculation are shown in Tables 4 to 6 in accordance with the following colour key of
Table 3.
Table 3 — Colour key
Input / project
acb 123
specifications
Repeated occurrence of
acb 124
input data

acb 125
Calculated data:
acb 126
interim/end results
acb 127

acb 1 25
Repeated occurrence of
acb 1 26
calculated data
acb 1 27

22
CEN/TR 12831-2:2017

Table 4 — Transmission heat loss

Temperature of adjacent space

Temperature of adjacent space

unheated/unoccupied without

Heat transfer coefficient of the


Influence of ground water and

for the building element (k) in


annual temperature variation

Design transmission heat loss

Design transmission heat loss

Design transmission heat loss

Design transmission heat loss


Thermal transmittance of the
separating the BE from other

Temperature of the BE when


Internal design temperature

Heat transfer coefficients of


Geometric parameter of the
Exposed periphery (floors)

building element (k) in the


depending on its expected

Depth below ground level

Temperature adjustment
… with frost protection
the entire BE (→ θ_u)
“Effective thermal
when unoccupied

(floors/bw-walls)
Building element

Thermal bridges
building part (k)

frost protection
Building entity

Adjacent space

transmittance”

of the building
of the room (i)
Heated space

the room (i)


occupancy

floor slab

of the BE
(i)
spaces?
→ θ_u

factor
Index

Area
fGW * H T,uj
BE/z i θint,i k - - - Ak Uk ΔU TB,k θj θa P z B' - H T,uj θu fix,k H T,ix(,k) Φ T,i(,k) Φ T,i Φ T,BE Φ T,build
fθann * θj
W/m 2 W/m 2 W/m 2
- - °C - - - - m2 °C °C m m m - W/K W °C °C - W/K W W W W
K K K
BE1 |
BE1 18 Floor Ground ig 1 28 0,7 0,05 5 5 11 0 5,09 1,45 0,39 15,72 78,62 0,43 4,70 140,97
Room1

BE1 | Unheated
BE1 18 Ceiling iae 1 28 0,4 0,05 5 - - - - 1 0,45 12,60 63,00 0,70 8,82 264,60
Room1 space

BE1 | Ext − 82,3


BE1 18 Exterior ie 1 19,6 0,3 0,05 − 12 − 12 - - - 1 0,35 6,86 1,00 6,86 205,80
Room1 Wall N 2

BE1 | Int Wall BE1 |


BE1 18 ia 0 14 1,2 0,05 24 24 - - - 1 1,25 0,00 0,00 − 0,20 − 3,50 − 105,00
Room1 S1 Room2
BE1 | Int Wall Unheated 830
BE1 18 iae 1 5,6 0,7 0,05 5 - - - - 1 0,75 4,20 21,00 0,40 1,68 50,40
Room1 S2 space 1,45 8,00 2282 3997
BE1 | Int Wall BE2 | 218,4
BE1 18 iaBE 1 11,2 0,7 0,05 26 - - - 1 0,75 8,40 0,33 2,80 84,00
Room1 E Room1 0
8, 00

PD CEN/TR 12831-2:2017
BE1 | Ext − 36,9
BE1 18 Exterior ie 1 8,8 0,3 0,05 − 12 − 12 - - - 1 0,35 3,08 1,00 3,08 92,40
Room1 Wall W 6

Ext
BE1 | − 38,8
BE1 18 Windo Exterior ie 1 2,4 1,3 0,05 − 12 − 12 - - - 1 1,35 3,24 1,00 3,24 97,20
Room1 8
wW
BE1 |
BE1 24 Floor Ground ig 1 25 0,7 0,05 5 5 10 0 5,00 1,45 0,39 14,13 70,66 0,53 5,14 185,16 1451
Room2

23
CEN/TR 12831-2:2017

PD CEN/TR 12831-2:2017
Temperature of adjacent space

Temperature of adjacent space

unheated/unoccupied without

Heat transfer coefficient of the


Influence of ground water and

for the building element (k) in


annual temperature variation

Design transmission heat loss

Design transmission heat loss

Design transmission heat loss

Design transmission heat loss


Thermal transmittance of the
separating the BE from other

Temperature of the BE when


Internal design temperature

Heat transfer coefficients of


Geometric parameter of the
Exposed periphery (floors)

building element (k) in the


depending on its expected

Depth below ground level

Temperature adjustment
… with frost protection
the entire BE (→ θ_u)
“Effective thermal
when unoccupied

(floors/bw-walls)
Building element

Thermal bridges
building part (k)

frost protection
Building entity

Adjacent space

transmittance”

of the building
of the room (i)
Heated space

the room (i)


occupancy

floor slab

of the BE
(i)
spaces?
→ θ_u

factor
Index

Area
fGW * H T,uj
BE/z i θint,i k - - - Ak Uk ΔU TB,k θj θa P z B' - H T,uj θu fix,k H T,ix(,k) Φ T,i(,k) Φ T,i Φ T,BE Φ T,build
fθann * θj
W/m 2 W/m 2 W/m 2
- - °C - - - - m2 °C °C m m m - W/K W °C °C - W/K W W W W
K K K
BE1 | Unheated
BE1 24 Ceiling iae 1 25 0,4 0,05 5 - - - - 1 0,45 11,25 56,25 0,70 7,88 283,50
Room2 space
BE1 | Int Wall BE1 |
BE1 24 ia 0 14 1,2 0,05 18 18 - - - 1 1,25 0,00 0,00 0,17 2,92 105,00
Room2 N Room1
BE1 | Ext − 25,2
BE1 24 Exterior ie 1 6,02 0,3 0,05 − 12 − 12 - - - 1 0,35 2,11 1,00 2,11 75,85
Room2 Wall S 8

Ext
BE1 | − 129,
BE1 24 Windo Exterior ie 1 7,98 1,3 0,05 − 12 − 12 - - - 1 1,35 10,77 1,00 10,77 387,83
Room2 28
wS
BE1 | Int Wall Unheated
BE1 24 iae 1 14 0,7 0,05 5 - - - - 1 0,75 10,50 52,50 0,40 4,20 151,20
Room2 E space
BE1 | Ext − 48,7
BE1 24 Exterior ie 1 11,6 0,3 0,05 − 12 − 12 - - - 1 0,35 4,06 1,00 4,06 146,16
Room2 Wall W 2

Ext
BE1 | − 38,8
BE1 24 Windo Exterior ie 1 2,4 1,3 0,05 − 12 − 12 - - - 1 1,35 3,24 1,00 3,24 116,64
Room2 8
wW
BE2 |
BE2 26 Floor Ground ig 1 24 0,7 0,05 5 5 10 0 4,80 1,45 0,40 13,76 68,82 0,55 5,25 199,35
Room1

BE2 | Unheated 54,0


BE2 26 Ceiling iae 1 24 0,4 0,05 5 - - - - 1 0,45 10,80 3,33 8,00 0,70 7,56 287,28 1227 1951
Room1 space 0
BE2 | Ext − 70,
BE2 26 Exterior ie 1 16,8 0,3 0,05 − 12 − 12 - - - 1 0,35 5,88 1,00 5,88 223,44
Room1 Wall N 56

24
-

BE2
BE2
BE2
BE2
BE2
BE2
BE2
BE2
Building entity

BE/z
i

BE2 |
BE2 |
BE2 |
BE2 |
BE2 |
BE2 |
BE2 |
BE2 |
Heated space

Room2
Room2
Room2
Room2
Room1
Room1
Room1
Room1
°C

20
20
26
26
26
Internal design temperature

θint,i

S
S

N
W
Ext
Ext

wE
-
k

20 Floor
Building element

Wall E

20 Ceiling

Int Wall BE2 |


Int Wall BE1 |
Int Wall BE2 |

space
space
-
-

Room2

Room1
Room1

Ground
Adjacent space

26 Windo Exterior
Exterior

Int Wall Unheated


Unheated
-
-

ie
ie

ia
ia

ig

iae
iae
Index

iaBE
separating the BE from other

-
-

1
1
1
1
1
1

0
0
spaces?
→ θ_u

21
21
Ak

8,8
m2

2,4
Area

11,2

16,8
16,8

11,25
Thermal transmittance of the
K
Uk

1,2
1,3
0,3
1,2

0,7
0,7
0,7

0,4
building part (k)
K

Thermal bridges

0,05
0,05
0,05
0,05
0,05
0,05
0,05
0,05
W/m 2 W/m 2
ΔU TB,k

Temperature of adjacent space

5
5
5
θj

°C

20

18

26
− 12
− 12

depending on its expected


occupancy

-
-
Temperature of adjacent space

5
°C
θa

20

26
− 12
− 12

8, 00

when unoccupied

-
-
-
-
-
-
-
P

9,5 Exposed periphery (floors)

-
-
-
-
-
-
-

Depth below ground level


0
z

(floors/bw-walls)

-
-
-
-
-
-
-

Geometric parameter of the


B'

4,42

floor slab

Influence of ground water and


-

1
1
1
1
1
1
1

1,45
fθann
fGW *

annual temperature variation

“Effective thermal
-

0,41

0,75
1,25
0,45
0,75
1,35
0,35
1,25
W/m 2

transmittance”

Heat transfer coefficients of


0,00
8,40
0,00

3,08

3,24
H T,uj

W/K

the entire BE (→ θ_u)


0
8
6
W
* θj

0,00
0,00
H T,uj

151,2

9,45 47,25
12,39 61,95

8,44 42,19
− 36,9

− 38,8

Temperature of the BE when


°C

unheated/unoccupied without
frost protection
°C
θu

… with frost protection


Temperature adjustment
-

0,60
0,70
1,00
1,00

0,47
0,47
0,16

factor
Heat transfer coefficient of the
6,62
3,32

4,01
3,98
3,08

5,06
3,24
W/K

− 0,19 − 3,94

building element (k) in the


fix,k H T,ix(,k)

(i)
Design transmission heat loss
W

for the building element (k) in


Φ T,i(,k)

123,12

162,00
151,20
126,00

211,68
128,17
117,04

− 126,00

the room (i)

Design transmission heat loss


W

724
Φ T,i

of the room (i)

Design transmission heat loss


W

of the BE
25
CEN/TR 12831-2:2017

Design transmission heat loss


W

of the building
Φ T,BE Φ T,build

PD CEN/TR 12831-2:2017
BE2

BE2

BE2

BE2

BE/z
Building entity

-
Room2
BE2 |

Room2
BE2 |

Room2
BE2 |

Room2
BE2 |
26

CEN/TR 12831-2:2017
Heated space

i
θint,i
Internal design temperature

20

20

20 Windo

20 Windo

°C
W
Int Wall Unheated

Wall E
Ext
wS2

Int

wS1

Int
Building element

k
-
space

Exterior

space
Unheated

space
Unheated
Adjacent space

-
iae

iae

iae
Index

ie

-
separating the BE from other
spaces?

-
→ θ_u

3,15

m2
9,8

9,8

2,4
Area

Ak
W/m 2 W/m 2
Thermal transmittance of the
0,7

0,3

1,3

1,3

Uk
K
building part (k)

ΔU TB,k
0,05

0,05

0,05

0,05
Thermal bridges

K
Temperature of adjacent space
− 12

depending on its expected

°C

θj
5

5
occupancy

Temperature of adjacent space


− 12

°C

θa
-

when unoccupied

Exposed periphery (floors)


m

P
-

Depth below ground level


m

z
-

(floors/bw-walls)
Geometric parameter of the
B'
m
-

floor slab

Influence of ground water and


fGW *
fθann
1

annual temperature variation


W/m 2

“Effective thermal
0,75

0,35

1,35

1,35

transmittance”

Heat transfer coefficients of


W/K

H T,uj
7,35 36,75

3,43

3,24 16,20

4,25 21,26

the entire BE (→ θ_u)


− 41,1

H T,uj
* θj
W
6

Temperature of the BE when


unheated/unoccupied without
°C

frost protection

… with frost protection


°C

θu

Temperature adjustment
0,40

1,00

0,60

0,60

fix,k H T,ix(,k)
-

factor
Heat transfer coefficient of the
W/K
2,94

3,43

1,94

2,55

building element (k) in the


(i)
Design transmission heat loss
109,76

Φ T,i(,k)
94,08

62,21

81,65

for the building element (k) in


W

the room (i)

Design transmission heat loss


Φ T,i
W

of the room (i)

Design transmission heat loss


Φ T,BE Φ T,build
W

of the BE

Design transmission heat loss


W

of the building
PD CEN/TR 12831-2:2017
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Table 5 — Ventilation heat loss (simplified approach)


Minimum
Internal air flow Internal Minimum
Ventilation Heated Design ventilation
Ventilation design rate of the volume air flow
zone space heat loss
temperature heated of i of i
space i
z - i θ_int,i n_min,i V_i q_v,min,i Φ_v,i Φ_v,z Φ_v,build
- - - °C 1/h m3 m 3 /h W
Natural BE1 |
18 0,5 60,5 30,2 308
ventilation, Room1
BE1 319
air-tight BE1 |
building 24 0,5 53,8 26,9 329
Room2
604
Natural BE2 |
26 0,5 51,2 25,6 331
ventilation, Room1
BE2 285
air-tight BE2 |
building 20 0,5 44,0 22,0 239
Room2

Table 6 — Summary of calculation results


Ventilation
Heated space Design heat load
zone
z i Φ_HL,i Φ_HL,BE Φ_HL,build
- - W
BE1 | Room1 1139
BE1 2601
BE1 | Room2 1781
4602
BE2 | Room1 1558
BE2 2236
BE2 | Room2 963

27
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Annex A
(informative)

Calculation flowchart

A.1 General
The following flow-charts briefly show the calculation flow of each method of EN 12831-1. Substeps of
one main step do not depend on each other and any particular order within the containing main step.
Note that national options may cause slight variations of the calculation steps.

A.2 Standard method


Table A.1 — Flowchart heat load calculation, standard method

Main step Substep / Calculated item


1 Partition the building into units and define respective use / required conditions
• Building entities / Zones (flats/apartments, office units, etc.)
• Heated spaces (rooms of the building entities)
• Unheated spaces (unheated attics/cellars, unheated winter gardens, etc.)
2 Determine the external design temperature and external mean temperature based on the
building site and height above sea level
Define the building elements enveloping each heated space:
• Surface area
• U-value
• Adjacent space (exterior, ground, another room, etc.)
Define the ventilation specifics for each zone
• Air-tightness
• Natural or fan-assisted?
• If fan-assisted, design parameters of ventilation system
• If any, design parameters of external ATDs
• …
In rooms with h ≥ 4 m, define the heat emission system and calculate the mean internal
surface temperature for each building element and the mean internal air temperature for
each heated space
4 Determine the internal temperature for each building entity next to heated spaces of
other building entities on the basis of national default values or by calculation
(EN 12831–1:2017, Annex D (informative))

28
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Main step Substep / Calculated item


5 Calculate the transmission heat loss for each heated space, keep separate interim results
as suggested by the standard

Calculate the ventilation heat loss for


• each heated space
• each zone
• the whole building

If any, calculate the additional heating-up capacities for intermittently heated spaces

6 Calculate the total design heat load for


• each heated space → sizing of heat emission, hydraulic balancing, etc.
• if required, each building entity → sizing of self-contained heat generation
• if required, the whole building → sizing of centralized heat generation, etc.

A.3 Simplified method for the calculation of the design heat load of a heated
space
Table A.2 — Flowchart room heat load calculation, simplified method

Main step Substep / Calculated item


1 Define the building elements enveloping the heated space:
• Surface area (external or internal dimensions)
• U-value
• Adjacent space (exterior, ground, another room, etc.)

2 Calculate the transmission heat loss for the heated space

Calculate the ventilation heat loss for the heated space

3 Calculate the total design heat load for the heated space

A.4 Simplified method for the calculation of the building design heat load
Table A.3 — Flowchart building heat load calculation, simplified method

Main step Substep / Calculated item


1 Define the building elements enveloping the building:
• Surface area (external dimensions)
• U-value
• Adjacent space (exterior, ground, etc.)

2 Calculate the transmission heat loss for the building

Calculate the ventilation heat loss for the building

3 Calculate the total building design heat load

29
PD CEN/TR 12831-2:2017
CEN/TR 12831-2:2017

Bibliography

[1] CEN/TS 16629, Energy Performance of Buildings - Detailed Technical Rules for the set of EPB-
standards
[2] CENSE report WP6.1_N05rev02: Set of recommendations: Towards a second generation of CEN
standards related to the Energy Performance of Buildings Directive (EPBD), May 27, 2010. and
reports on specific clusters of standards, See www.iee-cense.eu

30
This page deliberately left blank
NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED BY COPYRIGHT LAW

British Standards Institution (BSI)


BSI is the national body responsible for preparing British Standards and other
standards-related publications, information and services.
BSI is incorporated by Royal Charter. British Standards and other standardization
products are published by BSI Standards Limited.

About us Reproducing extracts


We bring together business, industry, government, consumers, innovators For permission to reproduce content from BSI publications contact the BSI
and others to shape their combined experience and expertise into standards Copyright & Licensing team.
-based solutions.
The knowledge embodied in our standards has been carefully assembled in Subscriptions
a dependable format and re f ned through our open consultation process. Our range of subscription services are designed to make using standards
Organizations of all sizes and across all sectors choose standards to help easier for you. For further information on our subscription products go to
them achieve their goals. bsigroup.com/subscriptions.
With British Standards Online (BSOL) you’ll have instant access to over 55,000
Information on standards British and adopted European and international standards from your desktop.
We can provide you with the knowledge that your organization needs It’s available 24/7 and is refreshed daily so you’ll always be up to date.
to succeed. Find out more about British Standards by visiting our website at You can keep in touch with standards developments and receive substantial
bsigroup.com/standards or contacting our Customer Services team or discounts on the purchase price of standards, both in single copy and subscription
Knowledge Centre. format, by becoming a BSI Subscribing Member.

Buying standards PLUS is an updating service exclusive to BSI Subscribing Members. You will
automatically receive the latest hard copy of your standards when they’re
You can buy and download PDF versions of BSI publications, including British revised or replaced.
and adopted European and international standards, through our website at
To f nd out more about becoming a BSI Subscribing Member and the bene f ts
bsigroup.com/shop, where hard copies can also be purchased.
of membership, please visit bsigroup.com/shop.
If you need international and foreign standards from other Standards Development
With a Multi-User Network Licence (MUNL) you are able to host standards
Organizations, hard copies can be ordered from our Customer Services team.
publications on your intranet. Licences can cover as few or as many users as you
Copyright in BSI publications wish. With updates supplied as soon as they’re available, you can be sure your
documentation is current. For further information, email subscriptions@bsigroup.com.
All the content in BSI publications, including British Standards, is the property
of and copyrighted by BSI or some person or entity that owns copyright in the
information used (such as the international standardization bodies) and has
Revisions
Our British Standards and other publications are updated by amendment or revision.
formally licensed such information to BSI for commercial publication and use.
We continually improve the quality of our products and services to bene f t your
Save for the provisions below, you may not transfer, share or disseminate any
business. If you f nd an inaccuracy or ambiguity within a British Standard or other
portion of the standard to any other person. You may not adapt, distribute,
BSI publication please inform the Knowledge Centre.
commercially exploit, or publicly display the standard or any portion thereof in any
manner whatsoever without BSI’s prior written consent.
Useful Contacts
Storing and using standards Customer Services
Standards purchased in soft copy format: Tel: +44 345 086 9001
• A British Standard purchased in soft copy format is licensed to a sole named
Email (orders): orders@bsigroup. com
user for personal or internal company use only. Email (enquiries): cservices@bsigroup. com
• The standard may be stored on more than 1 device provided that it is accessible Subscriptions
by the sole named user only and that only 1 copy is accessed at any one time. Tel: +44 345 086 9001
• A single paper copy may be printed for personal or internal company use only. Email: subscriptions@bsigroup.com
Standards purchased in hard copy format: Knowledge Centre
• A British Standard purchased in hard copy format is for personal or internal Tel: +44 20 8996 7004
company use only. Email: knowledgecentre@bsigroup. com
• It may not be further reproduced – in any format – to create an additional copy.
This includes scanning of the document.
Copyright & Licensing
Tel: +44 20 8996 7070
If you need more than 1 copy of the document, or if you wish to share the Email: copyright@bsigroup. com
document on an internal network, you can save money by choosing a subscription
product (see ‘Subscriptions’). BSI Group Headquarters
389 Chiswick H igh Road Lond on W4 4AL U K

Das könnte Ihnen auch gefallen