Beruflich Dokumente
Kultur Dokumente
A REPORT ON INTERSHIP AT
TANZANIA COMMISION FOR AIDS (TACAIDS)
PREPARED
BY
JUDITH DOMINICK KITEGO
D_IT-21959
DECLARATION
I, JUDITH DOMINICK KITEGO declare that, this field report is my origin work and it has
not been presented anywhere or will not be presented to any other institution for any award.
Signature ……………………………………………………..
Date …..................................................................................
i
ACKNOWLEDGEMENT
First of all, I would like to praise and thank God for His love and protection and get me through
many things in which I was able to attend the practical training at TACAIDS (Tanzania
Commission for AIDS). Also thanks my lovely parents for their contributions to give me basic
needs as a student.
I would like also to acknowledge the caring and conducive environment which I got from
TACAIDS. I was well trained and given work same as other workers which was in the
Organization without any discrimination, alike which all enable me to obtain the intended
objective for the entire eight weeks of the practical training.
Special thanks for the Head of department information system in organization Miss Irene
Charles, Mr. Yohana Malendaa and Mr. Arkram Swalehe both are ICT Officers at TACAIDS for
their assistance in making sure I understood the work done daily and the many new things they
have taught me regarding IT, and to all TACAIDS staffs for their friendly support and
cooperation during my work stay there and the University of Iringa for providing with such a
great learning opportunity through which competence, exposure and confidence to work as
system analysis has been developed.
Also, thanks should go to Dr. Herbert Wanga Head of department of IT at University of Iringa
and field supervisor who instruct and asses me.
Lastly, I would like to thank my friends who were together at TACAIDS for practical training
from other institutions for their cooperation, encouragement and friendly support.
Thank you all very much and may the almighty God bless you.
ii
EXECUTIVE SUMMARY
This report is aiming to give a summary of practical training performed over a period of 8 weeks
from 15th July to 13th September 2018 as a part of the fulfillments of the Diploma in Information
Technology Program.
The practical training took place at the Tanzania Commission for AIDS (TACAIDS) which is
located at Sokoine Drive and Luthuli Street. During my stay at TACAIDS, I worked with the
Management Information System Unit (MISU) team as the department of ICT. In this
department, the main tasks or activities were user support, computer maintenance and repair,
installation of setups, network and system administration. These responsibilities greatly improved
my analytical problem solving and communication between the ICT staffs on how to fix any ICT
problem.
Also, in each of these task that I mentioned above there are hardware and software facilities that
help me to accomplish the tasks that assigned from the supervisor.
Although there is the lesson learnt that I got from each task that help me to improve my work
ability related to ICT service. Also, there are challenges that I face during the field practical
training at the organization.
iii
ABSTRACT
This field report is about the system analysis at TACAIDS and consist of four parties
Party one
Covers an introduction which includes background, organization structure, basic function of the
organization, mission and vision of organization and organization chart.
Party two
This it includes main body and duties that student assigned to perform or learn during practical
training to the different literatures reviewed in the preparation of the field.
Party three
This part includes purpose of study during training period, working experience and Importance of
field training to students whose perform exactly training
Party four
This part is about summaries, conclusion limitation to the study and recommendations in relation
to data interpretation versus objectives,
recommendations in relation to conclusion and bibliography of the selected list of references.
iv
ABBREVIATIONS
CD Compact Disk
IP Internet Protocol
OS Operating System
v
Table of Contents
DECLARATION...............................................................................................................................i
ACKNOWLEDGEMENT.................................................................................................................ii
EXECUTIVE SUMMARY...........................................................................................................iii
ABSTRACT.....................................................................................................................................iv
ABBREVIATIONS.........................................................................................................................v
CHAPTER ONE...............................................................................................................................1
1.0 Introduction..............................................................................................................................1
1.1 Background to the Organization.................................................................................................1
1.2 Organization structure..............................................................................................................2
1.3 Function of organization......................................................................................................2
1.4 Mission and Vision of organization.....................................................................................4
ORGANIZATION STRUCURE...............................................................................................5
CHAPTER TWO............................................................................................................................6
2.0 Objective................................................................................................................................6
2.1 TASKS PERFORMED........................................................................................................6
2.1.1 COMPUTER MAINTENANCE AND REPAIR................................................................7
2.1.1.1 REPLACEMENT OF HARDWARE SUCH AS CMOS BATTERY, KEYBOARD,
DISPLAY SCREEN.....................................................................................................................7
2.1.1.2 HARDWARE USED........................................................................................................7
2.1.2 SOFTWARE USED............................................................................................................7
2.1.2.1 DIAGNOSIS OF LAPTOP MOTHERBOARD..............................................................7
2.1.2.2 HARDWARE USED........................................................................................................8
2.1.3 SOFTWARE USED............................................................................................................8
2.1.3.1 REPAIRING OPERATING SYSTEM............................................................................8
2.1.3.2 HARDWARE USED........................................................................................................8
2.2 SOFTWARE USED...............................................................................................................8
2.2.1 INSTALLATION OF SETUPS..........................................................................................8
2.2.1.1 INSTALLATION OF OPERATING SYSTEM (WINDOWS 7)....................................8
2.2.1.2 HARDWARE USED........................................................................................................9
2.2.2 SOFTWARE USED............................................................................................................9
2.2.2.1 INSTALLATION OF PRINTER DRIVERS...................................................................9
vi
2.2.2.2 HARDWARE USED........................................................................................................9
2.2.3 SOFTWARE USED..........................................................................................................10
2.2.3.1 INSTALLATION OF ANTIVIRUS..............................................................................10
2.2.3.2 HARDWARE USED......................................................................................................10
2.3. SOFTWARE USED............................................................................................................10
2.3.1 NETWORK ADMINISTRATION...................................................................................10
2.3.1.1 INTERNET CONNECTION AND TROUBLESHOOTING........................................10
2.3.1.2 HARDWARE USED......................................................................................................10
2.3.2 SOFTWARE USED..........................................................................................................11
2.3.2.1 LAN WIRELESS NETWORK TROUBLSHOOTING.................................................11
2.3.2.2 HARDWARE USED......................................................................................................11
2.4 SOFTWARE USED.............................................................................................................11
2.4.1 USER SUPPORT..............................................................................................................11
2.4.1.1 BACKUP AND RESTORATION OF DATA...............................................................11
2.4.1.2 HARDWARE USED......................................................................................................12
2.4.2 SOFTWARE USED..........................................................................................................12
2.4.2.1 CONNECTION OF PROJECTOR WITH LAPTOP.....................................................12
2.4.2.2 HARDWARE USED......................................................................................................12
2.4.3 SOFTWARE USED..........................................................................................................12
2.4.3.1 PRINTER TROUBLESHOOTING................................................................................12
2.4.3.2 HARDWARE USED......................................................................................................12
CHAPTER THREE......................................................................................................................13
3.0 Purpose of the study during field......................................................................................13
3.1 Working experience............................................................................................................13
3.2 Importance of field training to students whose perform exactly training....................14
CHAPTER FOUR........................................................................................................................15
4.0 Recommendation................................................................................................................15
4.1 Communication skills.........................................................................................................15
4.2 Involvement of Various Institutions in Teaching Process..............................................15
4.3 Conclusion...........................................................................................................................15
APPENDICES...............................................................................................................................17
vii
CHAPTER ONE
1.0 Introduction
Field practical training aims to enable the student to learn practically by applying theories and
training obtained in the lecture sessions. These enable students to come up with real nature
applied in information technology.
Therefore, according to the prospectus of College, students are supposed to attend practical
training for eight weeks. This chapter discusses the background information to organization
where is from up to now. Also explain the organization structure and organization chart at
TACAIDS
Tanzania is one of the countries hard hit by HIV/AIDS epidemic. Recent reports from the
Ministry of Health indicate that since the first 3 cases were reported in 1983 a total 118,713 cases
have been reported from health facilities in the country by the end of the year 1999. It is however
estimated that cumulatively about 600,000 have developed HIV/AIDS, and about 2 million
people have been infected with the HIV/AIDS virus.
The report also shows that 70.5 percent of new HIV infections are in the 25 - 49 age group and 15
percent in the 15 - 24 age group. About 72,000 newborn babies were infected with HIV in 1999.
It is estimated that there are over 600,000 orphans due to HIV/AIDS.
HIV/AIDS has now become the primary cause of death among adults in the country and is
decimating the most productive age group leaving behind misery, suffering and poverty.
HIV/AIDS epidemic is a big social and economic problem with devastating impact on national
development. It is against this background that President Benjamin William Mkapa in his New
Year Message on the 31st December 1999, called the epidemic "an extraordinary crisis that
requires extra-ordinary measures to deal with it.
1
The President's speech echoed the magnitude of the HIV/AIDS pandemic in Tanzania and the
need for a multi-sectorial approach in the fight against it. To affect that, on 1st December 2000,
the President announced the formation of the Tanzania Commission for AIDS.
Tacaids was first established by the announcement made by the President on 1 December 2000.
The other step taken to establish tacaids was by the enactment of a law establishing Tanzania
Commission for AIDS, Act No. 22 of 2001 by the Parliament. These steps were taken so as to
ensure that the Government of the United Republic of Tanzania has an institution that is legally
mandated to provide strategic leadership and to coordinate and strengthen efforts of all
stakeholders involved in the fight against HIV/AIDS.
As such TACAIDS is a government institution which has broad representation drawn from many
stakeholders drawn from within and outside the public service including development partners.
To formulate policy guidelines for the response of HIV/AIDS epidemic and management
of its consequences in mainland Tanzania
To develop Strategic Framework for planning of all HIV/AIDS control programs and
activities within the overall national strategy.
2
To foster national and international linkages among all stake holders through proper co-
ordination of all HIV/AIDS control programs and activities within the overall national
strategy
To disseminate and share information on the HIV/AIDS epidemic and its consequences in
Tanzania and on the programs for its control
To facilitate efforts to find a cure, promote access to treatment and care, and develop
vaccines
To perform such other activities and functions related to the prevention and control of
HIV/AIDS epidemic in Tanzania mainland as the commission may deem necessary,
To promote all activities related to the prevention and control of HIV/AIDS epidemic in
particular regarding the following: -
Health care and counseling of HIV/AIDS patients
The welfare of the bereaved orphans and survivors of HIV/AIDS victims.
The handling of social, economic, cultural and legal issues related to the
Epidemic.
3
1.4 Mission and Vision of organization
Vision
To have a society in which our children can grow up free from the threat of HIV/AIDS and
which cares for and support all those who are still infected and affected by HIV/AIDS.
Mission
To provide strategic leadership and to coordinate the implementation of a
national multi-sectorial response to HIV/AIDS leading to the reduction of further infections
associated diseases and the adverse socio-economic effect of the epidemic.
4
ORGANIZATION STRUCURE
EXECUTIVE CHAIRMAN
DIRECTOR
MANAGEMENT INFORMATION SYSTEMS UNIT
PRINCIPAL COMPUTER SYSTEMS ANALYST
COORDINATOR
INFORMATION, EDUCATION AND COMMUNICATION UNIT
ADMINISTRATION AND
HUMAN RESOURCES
CIVIL SOCIETIES AND
MANAGEMENT SECTION
PRIVATE SECTOR
RESPONSE SECTION
CAPACITY BUILDING
AND DEVELOPMENT REGIONAL OFFICES
SECTION
5
CHAPTER TWO
2.0 Objective
To provide expertise and services on application of ICT to the Commission.
The core functions of the Management information system Unit are:
I unplug the power battery from the back of the computer case then I removed it from the
laptop case.
After that I found and unscrew all of the screws attaching the laptop case to the back of it
which hold the CMOS battery, display screen and keyboard.
After that I replaced one after another so as the laptop work effectively as normal with the
new hardware then I screwed all the screws. In case of CMOS battery, I reset the time and
date of the computer.
I turned off the computer and turned it on again. I listened for any beeps or error messages
on screen and I wrote down what happens.
I checked on the google through the browser so as to check what happen related to the
7
problem. After that I found that the error or beep sequence indicate a certain problem e.g.
power cord. I performed any diagnostics or troubleshooting steps that were recommended.
I continued to the next step if the problem continues.
Then I checked different chip with the digital multimeter so as to measure the output
voltage of the chip.
If the digital multimeter read the voltage assigned to the different chip, I conclude that the
chip is ok but if not read the chip dead.
2.1.2.2 HARDWARE USED
There are Digital Multimeter, Screw Driver, Flat Driver as the hardware I used.
8
2.2.1.1 INSTALLATION OF OPERATING SYSTEM (WINDOWS 7)
In the installation of OS that I did to computer was due to the existing OS fail to boot. In the
processes or steps that I did to finish this task are as follows:
I took and placed Windows 7 DVD which contains Windows 7 Setup into the DVD tray
and I boot the machine so as to configured the computer from the DVD via BIOS setup.
After configure it Windows 7 will start loading so as to get installation menu. In the
installation menu first, I chose the language and the keyboard so as to be used in the
computer.
After few minutes I got the Install menu. I clicked install for the installation process of the
Windows 7 to start.
Then in the step that followed I accepted the license agreement and to decide whether I
want to Upgrade an existing installation or perform a Custom (advanced) installation,
which is basically creating a new copy of Windows.
After that I did Partition so as choose where I want to install the Windows 7 and the
location that I choose to store my other files.
After I choose the place that I want to install OS the installation start to this partition.
During the installation, computer may restart several times until the installation finished.
After the installation processes finished the next step is user settings like create account
for user, activation for windows, configuration of updates and I set the time zone and
location.
2.2.1.2 HARDWARE USED
In this task I used computer itself, flash and CD as the hardware.
9
I clicked install option then proceed the process until the Installation complete, After the
installation completed the drivers act as intermediate program between the printer and computer
used by staff in order to share some resources and perform another function in that organization.
So, what I did, I took the CD then I inserted into the DVD ROM so as to be run in the computer.
Then after inserted to the computer, I put the product key that can able me to run it successful
without any compromising. After put in the key, the program run hence installed to the computer
ready for its work.
So, I did this to the computers of TACAIDS to ensure that computers are secure from
vulnerabilities and malwares and malicious program so the system used by organization is not
compromised and function properly.
10
Also, sometimes there was the problem at the server side, power cut or the server is down due to
network traffics or sometimes it’s just the users’ network cables were not connected as supposed to
be for one to connect to the internet. And so, it was my task to troubleshoot it and make sure that
everything works fine or ask for help from other IT staff where I got stuck.
If there is connection then I got the reply by saw the IP address of that system to be successfully
connected but if there is no connection, I saw the reply as the connection is failure as seen in the
diagram below:
Figure 2.3.2.1 Command Prompt that shows reply after PING IP technique
11
The following are brief description of those tasks:
SOFTWARE USED
I used the printer driver installed in the computer/laptop as the software so as to troubleshoot
wireless printing by using IP address.
12
CHAPTER THREE
Before going for my field attachment, I expected to come across things that have never been
familiar with because I knew in school they do not consider most the working environments but
what they give most is technical skills to accomplish tasks in the organization.
I expected to apply my theories in real work environment, I expected to apply all the things
concerning information system in the working places, I managed to apply many things like
networking, maintenance. Activities I applied my receiving, issuing, inspecting and recording
skills that got back at school. I applied most of my knowledge though some of my skills were not
put in to practical like ICT using international purpose of study during field.
Before going for my practical training, I expected my field attachment to develop my ability to
solve problems and become capable of working independent. And my expectations were met at
large because it became a stage in the organization I was assigned works without any supervision
like preparation of short report and reports on consumption of fuel for specific periods of time.
13
My field work was relevant as I acquire new knowledge during my practical training, new things
like communication, adaption of working environment, team work. Also, I gained experience of
doing activities as I regularly did.
I improved my confidence in solving problems during my practical work training because at first,
I was trained on how to do different activities then I was left to do some of things on my own,
thus made me confident that I can do things on my own, all I can say is my field work was
relevant because of the confidence that I developed during my practical training.
My practical training gave me the opportunity to relate different category of people that I will
meet in real life situation, it gave me opportunity to integrate with different people with different
attitudes and how to socialize with them. This was so important because when I complete my
studies I will have no problem in getting along with different people of different life status
without any problem.
Improved appreciation of my profession and hence better working skills and ethics
Practical training provided me with more appreciation in my profession that, many things that I
learnt from my lectures I performed them practically. This amide me become competent, thus
afford to perform all information technology activities in any organization. My field Report was
so relevant to
14
CHAPTER FOUR
4.0 Recommendation
Eight weeks of practical training program period is not enough for students to transforms what is
acquired theoretically from lectures. I do recommend that practical training program should be
split into two years of study after end of second semester of first and second year of study. This
would be helpful to students for gained practical experience due to duration extension of the
programs.
In this period students are exposed to their field of study like system analysis, These help
students to understand practically how their field of study is carried. These help students to
understand how to deal with people to work under minimal supervision and how to behave to
senior staff.
15
Also, practical training enables students to understand various fields other than those which
are within their career. Myself I learnt many thinks concerning social aspect at working
environment respect to each other a good work relationship and capability to work in
teamwork manner things which are not easy to learn in classes.
General I enjoyed working with this organization and managed to meet some of expectation.
The working environment was good such that I enjoyed every moment at TACAIDS. I am so
grateful to the organization because I have come out with more practical knowledge in
purchasing field and I think it will be a corner stone in my career.
Thus, practical training is very essential and should be carried on for students to be competent
in what they have been taught in the classes.
16
APPENDICES
17