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Welcome
to
Avaya!
November 2016
Partner Onboarding:
Your Next Steps
3
Steps To
Get Started
1. Gain Access To Avaya
Create an SSO ID
Review Company Account
in PRM Partner View
Access training on
Avaya Learning Center (ALC)
3Step
2. Identify a Vendor Manager
Identify Vendor Manager
Add to PRM record
November 2016
Critical
Account
Information
Reseller Agreement is the legal contract that governs the relationship
between your company and Avaya.
IMPORTANT: In order to maintain Your executed Reseller Agreement is attached to your Welcome email.
the Avaya Channel partner status NOTE: All partners must successfully complete the Avaya Anti-Bribery
and access to Avaya resources all /Anti-Corruption Compliance training (access via SSO ID) within 6
newly activated partners must months of the Reseller Agreement Date.
comply with Avaya Edge
Minimum Channel Requirements Your Authorized Territory is the country indicated as your address country
stated in Avaya Edge Program on the Avaya Partner Application Form.
Guide and shall achieve within the If you want to expand your Authorized Territory, please contact your
first six months after the effective Avaya Channel Account Manager to request to have your Territory
p
date of your Reseller Agreement: amended in the Agreement.
At least one Sales Authorization
for the portfolio(s) sold, as Your Targeted Portfolio identifies the solutions group(s) your company
outlined in the Avaya Solution plans to resell.
Authorization Policy OR, You must still meet the requirements for Sales Authorization before you
Minimum revenue of US$1,000 can resell or order Avaya solutions as outlined in the Avaya Solution
(any portfolio, e.g. demo kit, Authorization Policy.
networking switches or other
non-restricted portfolio) Partner Link ID is your company’s unique contract identifier at Avaya. This
number is used when registering for all Avaya systems, tools and resources.
Your Partner Link ID was provided in your Welcome email. You can also
obtain it from the Avaya Edge Partner Help Desk.
November 2016
Step 1
Gain Access to
Avaya Systems
& Resources
Partner Onboarding:
Your Next Steps
Gain Access to
Step Avaya Systems
& Resources
1. Go to: https://sso.avaya.com
2. Click here to set up your Login. Be sure to have your Link ID handy.
November 2016
Partner Onboarding:
Your Next Steps
Gain Access to
Step Avaya Systems
& Resources
November 2016
Partner Onboarding:
Your Next Steps
Gain Access to
!
Step Avaya Systems
& Resources
Important
Once you have completed
1st email indicating user the SSO registration,
is registered and pending please ask the Avaya Edge
approval; user will only Partner Helpdesk to
have access to basic “federate your SSO ID” in
Partner Portal content
Avaya Partner Portal and
while pending.
PRM.
November 2016
Partner Onboarding:
Your Next Steps
Gain Access to
Step Avaya Systems
& Resources
November 2016
Partner Onboarding:
Your Next Steps
Gain Access to
Step Avaya Systems
& Resources
November 2016
Partner Onboarding:
Your Next Steps
Gain Access to
Step Avaya Systems
& Resources
November 2016
Identify a
Vendor Manager
Partner Onboarding:
Your Next Steps
Identify a
Vendor Manager
The Vendor Manager will manage all aspects of your relationship with Avaya.
Follow the steps on the next slide to update the “Primary Contact” in PRM with your Vendor
Manager name and contact info
November 2016
Partner Onboarding:
Your Next Steps
Identify a
Vendor Manager
November 2016
Get the Help
You Need
Partner Onboarding:
Your Next Steps
Help your employees to get started! Content organized by partner role for
quick access to onboarding resources and materials
November 2016
Partner Onboarding:
Your Next Steps
November 2016
Partner Onboarding:
Your Next Steps
Russian rupartnerhelp@avaya.com
Chinese cnpartnerhelp@avaya.com
Japanese jppartnerhelp@avaya.com
Korean krpartnerhelp@avaya.com
November 2016
Partner Welcome Kit
For new members of Avaya Edge
November 2016