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We appreciate that you put your trust in us when you provide us with your information and we do
not take this lightly.
We do not compromise with your privacy. We design all of our products and services with your
privacy in mind. We involve experts from various fields, including legal, security, engineering,
product design and others to make sure that no decision is taken without respect for your privacy.
We strive to be transparent in the way we process your data. Because we use many of the same
online services you do, we know that insufficient information and overly complicated language are
common issues in privacy policies. We take the exact opposite approach: we have written our
Privacy Policy and related documents in plain language. We actually want you to read our policies
and understand our privacy practices!
We work hard to keep your information secure We have teams dedicated to keeping your data safe
and secure. We constantly update our security practices and invest in our security efforts to enhance
the safety of your information.
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PRIVACY POLICY
Welcome to Tinder’s Privacy Policy. Thank you for taking the time to read it.
We appreciate that you trust us with your information and we intend to always keep that trust. This
starts with making sure you understand the information we collect, why we collect it, how it is used
and your choices regarding your information. This Policy describes our privacy practices in plain
language, keeping legal and technical jargon to a minimum.
This Privacy Policy applies beginning May 25, 2018. The previous version of this Privacy Policy,
available here, will apply until then.
1. WHO WE ARE
2. WHERE THIS PRIVACY POLICY APPLIES
3. INFORMATION WE COLLECT
4. COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
5. HOW WE USE INFORMATION
6. HOW WE SHARE INFORMATION
7. CROSS-BORDER DATA TRANSFERS
8. YOUR RIGHTS
9. RESIDENTS OF CALIFORNIA
10. HOW WE PROTECT YOUR INFORMATION
11. HOW LONG WE RETAIN YOUR INFORMATION
12. CHILDREN’S PRIVACY
13. PRIVACY POLICY CHANGES
14. HOW TO CONTACT US
FOR CALIFORNIA CONSUMERS
Please see our California Privacy Statement to learn about California privacy rights.
1. WHO WE ARE
If you live in the European Union, the company that is responsible for your information under this
Privacy Policy (the “data controller”) is:
If you live outside the European Union, the company responsible for your information is:
Some services may require their own unique privacy policy. If a particular service has its own
privacy policy, then that policy -- not this Privacy Policy -- applies.
3. INFORMATION WE COLLECT
It goes without saying, we can’t help you develop meaningful connections without some
information about you, such as basic profile details and the types of people you’d like to meet. We
also collect information generated as you use our services, for example access logs, as well as
information from third parties, like when you access our services through a social media account. If
you want additional info, we go into more detail below.
Other Users
Other users may provide information about you as they use our services. For instance, we may
collect information about you from other users if they contact us about you.
Social Media
You may be able to use your social media login (such as Facebook Login) to create and log into
your Tinder account. This saves you from having to remember yet another user name and password
and allows you to share some information from your social media account with us.
Other Partners
We may receive info about you from our partners, for instance where Tinder ads are published on a
partner’s websites and platforms (in which case they may pass along details on a campaign’s
success).
Usage Information
We collect information about your activity on our services, for instance how you use them (e.g.,
date and time you logged in, features you’ve been using, searches, clicks and pages which have
been shown to you, referring webpage address, advertising that you click on) and how you interact
with other users (e.g., users you connect and interact with, time and date of your exchanges, number
of messages you send and receive).
Device information
We collect information from and about the device(s) you use to access our services, including:
hardware and software information such as IP address, device ID and type, device-specific and apps
settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's
IDFA, both of which are randomly generated numbers that you can reset by going into your device’
settings), browser type, version and language, operating system, time zones, identifiers associated
with cookies or other technologies that may uniquely identify your device or browser (e.g.,
IMEI/UDID and MAC address);
information on your wireless and mobile network connection, like your service provider and signal
strength;
information on device sensors such as accelerometers, gyroscopes and compasses.
Other information with your consent
If you give us permission, we can collect your precise geolocation (latitude and longitude) through
various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-
Fi connections. The collection of your geolocation may occur in the background even when you
aren’t using the services if the permission you gave us expressly permits such collection. If you
decline permission for us to collect your geolocation, we will not collect it.
Similarly, if you consent, we may collect your photos and videos (for instance, if you want to
publish a photo, video or streaming on the services).
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not
Track” (“DNT”) feature that tells a website that a user does not want to have his or her online
activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can
block that website from collecting certain information about the browser’s user. Not all browsers
offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses,
including Tinder, do not currently respond to DNT signals.
Provide our service to you: Most of the time, the reason we process your information is to perform
the contract that you have with us. For instance, as you go about using our service to build
meaningful connections, we use your information to maintain your account and your profile, to
make it viewable to other users and recommend other users to you.
Legitimate interests: We may use your information where we have legitimate interests to do so. For
instance, we analyze users’ behavior on our services to continuously improve our offerings, we
suggest offers we think might interest you, and we process information for administrative, fraud
detection and other legal purposes.
Consent: From time to time, we may ask for your consent to use your information for certain
specific reasons. You may withdraw your consent at any time by contacting us at the address
provided at the end of this Privacy Policy.
6. HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main sharing of users’ information
is, of course, with other users. We also share some users’ information with service providers and
partners who assist us in operating the services, with other Match Group companies and, in some
cases, legal authorities. Read on for more details about how your information is shared with others.
With other users
You share information with other users when you voluntarily disclose information on the service
(including your public profile). Please be careful with your information and make sure that the
content you share is stuff that you’re comfortable being publically viewable since neither you nor
we can control what others do with your information once you share it.
If you choose to limit the audience for all or part of your profile or for certain content or
information about you, then it will be visible according to your settings.
We may also share information with partners who distribute and assist us in advertising our
services. For instance, we may share limited information on you in hashed, non-human readable
form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any
partner. All of our service providers and partners must agree to strict confidentiality obligations.
We share your information with other Match Group companies for them to assist us in processing
your information, as service providers, upon our instructions and on our behalf. Assistance provided
by other Match Group companies may include technical processing operations, such as data hosting
and maintenance, customer care, marketing and targeted advertising, finance and accounting
assistance, better understanding how our service is used and users’ behavior to improve our service,
securing our data and systems and fighting against spam, abuse, fraud, infringement and other
wrongdoings.
We may also share information with other Match Group companies for legitimate business purposes
such as corporate audit, analysis and consolidated reporting as well as compliance with applicable
laws. We may also share user information with other Match Group companies to remove users who
violate our terms of service, or have been reported for criminal activity and/or bad behavior. In
some instances, we may remove that user from all platforms.
We may use and share non-personal information (meaning information that, by itself, does not
identify who you are such as device information, general demographics, general behavioral data,
geolocation in de-identified form), as well as personal information in hashed, non-human readable
form, under any of the above circumstances. We may also share this information with other Match
Group companies and third parties (notably advertisers) to develop and deliver targeted advertising
on our services and on websites or applications of third parties, and to analyze and report on
advertising you see. We may combine this information with additional non-personal information or
personal information in hashed, non-human readable form collected from other sources. More
information on our use of cookies and similar technologies can be found in our Cookie Policy
8. YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following
tools:
Access / Update tools in the service. Tools and account settings that help you to access, rectify or
delete information that you provided to us and that’s associated with your account directly within
the service. If you have any question on those tools and settings, please contact our customer care
team for help here.
Device permissions. Mobile platforms have permission systems for specific types of device data
and notifications, such as phone book and location services as well as push notifications. You can
change your settings on your device to either consent or oppose the collection of the corresponding
information or the display of the corresponding notifications. Of course, if you do that, certain
services may lose full functionality.
Deletion. You can delete your account by using the corresponding functionality directly on the
service.
We want you to be aware of your privacy rights. Here are a few key points to remember:
Reviewing your information. Applicable privacy laws may give you the right to review the personal
information we keep about you (depending on the jurisdiction, this may be called right of access,
right of portability or variations of those terms). You can request a copy of your personal
information by putting in such a request here.
Updating your information. If you believe that the information we hold about you is inaccurate or
that we are no longer entitled to use it and want to request its rectification, deletion or object to its
processing, please contact us here.
For your protection and the protection of all of our users, we may ask you to provide proof of
identity before we can answer the above requests.
Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it
may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to
receive information relating to another user, such as a copy of any messages you received from him
or her through our service, the other user will have to contact our Privacy Officer to provide their
written consent before the information is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal
information, notably where such requests would not allow us to provide our service to you
anymore. For instance, we cannot provide our service if we do not have your date of birth.
Uninstall. You can stop all information collection by an app by uninstalling it using the standard
uninstall process for your device. If you uninstall the app from your mobile device, the unique
identifier associated with your device will continue to be stored. If you re-install the application on
the same mobile device, we will be able to re-associate this identifier to your previous transactions
and activities.
Accountability. In certain countries, including in the European Union, you have a right to lodge a
complaint with the appropriate data protection authority if you have concerns about how we process
your personal information. The data protection authority you can lodge a complaint with notably
may be that of your habitual residence, where you work or where we are established.
9. RESIDENTS OF CALIFORNIA
If you are a California resident, you can request a notice disclosing the categories of personal
information about you that we have shared with third parties for their direct marketing purposes
during the preceding calendar year. To request this notice, please submit your request here. Please
allow 30 days for a response. For your protection and the protection of all of our users, we may ask
you to provide proof of identity before we can answer such a request.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our
information collection, storage and processing practices to update our physical, technical and
organizational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any
breach of security. If you believe that your account or information is no longer secure, please notify
us immediately here
In order to ensure that our systems and your information are protected against unauthorized access,
theft and loss, we implemented a bug bounty program. For more information about our bug bounty
program, please click here.
In practice, we delete or anonymize your information upon deletion of your account (following the
safety retention window) or after two years of continuous inactivity, unless:
we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year
to comply with statutory data retention obligations);
we must keep it to evidence our compliance with applicable law (for instance, records of consents
to our Terms, Privacy Policy and other similar consents are kept for five years);
there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is
resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and
enhancing users' safety and security. For example, information may need to be kept to prevent a
user who was banned for unsafe behavior or security incidents from opening a new account.
Keep in mind that even though our systems are designed to carry out data deletion processes
according to the above guidelines, we cannot promise that all data will be deleted within a specific
timeframe due to technical constraints.
By post:
Privacy Officer
MTCH Technology Services Limited
Tinder
WeWork Charlemont Exchange
42 Charlemont Street
Dublin 2, D02 R593
Ireland
Tinder Online!
Try Tinder on your computer at Tinder.com
TERMS OF USE
Last revised on 06/11/2019
Key change in this version: (i) We’ve removed references to Tinder Stacks, which we discontinued;
and we’ve made some clarifications to the cancellation rights for users who live in countries with
specific national requirements.
For a summary of our Terms of Use, go to Summary of Terms.
Welcome to Tinder. If you live in the European Union, these Terms of Use are between you and:
The terms (“us,” “we,” the “Company” or “Tinder”) refer to MTCH Technology or Match Group
based on your country of residence.
We may make changes to this Agreement and to the Service from time to time. We may do this for
a variety of reasons including to reflect changes in or requirements of the law, new features, or
changes in business practices. The most recent version of this Agreement will be posted on the
Service under Settings and also on gotinder.com, and you should regularly check for the most
recent version. The most recent version is the version that applies. If the changes include material
changes that affect your rights or obligations, we will notify you in advance of the changes by
reasonable means, which could include notification through the Service or via email. If you
continue to use the Service after the changes become effective, then you agree to the revised
Agreement.
2. Eligibility.
You must be at least 18 years of age to create an account on Tinder and use the Service. By creating
an account and using the Service, you represent and warrant that:
You are responsible for maintaining the confidentiality of your login credentials you use to sign up
for Tinder, and you are solely responsible for all activities that occur under those credentials. If you
think someone has gained access to your account, please immediately contact us.
You may terminate your account with 1 month's notice to the end of a month, for any reason, by
following the instructions in “Settings” in the Service, however if you use a third party payment
account, you will need to manage in app purchases through such account (e.g., iTunes, Google
Play) to avoid additional billing. Tinder may terminate your account at any time without notice if it
believes that you have violated this Agreement. Upon such termination, you will not be entitled to
any refund for purchases. After your account is terminated, this Agreement will terminate, except
that the following provisions will still apply to you and Tinder: Section 4, Section 5, and Sections
12 through 19.
YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS.
YOU UNDERSTAND THAT TINDER DOES NOT CONDUCT CRIMINAL BACKGROUND
CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS
USERS. TINDER MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE
CONDUCT OF USERS.
use the Service or any content contained in the Service for any commercial purposes without our
written consent.
copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any
copyrighted material, images, trademarks, trade names, service marks, or other intellectual property,
content or proprietary information accessible through the Service without Tinder’s prior written
consent.
express or imply that any statements you make are endorsed by Tinder.
use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual
or automatic device, method or process to access, retrieve, index, “data mine,” or in any way
reproduce or circumvent the navigational structure or presentation of the Service or its contents.
use the Service in any way that could interfere with, disrupt or negatively affect the Service or the
servers or networks connected to the Service.
upload viruses or other malicious code or otherwise compromise the security of the Service.
forge headers or otherwise manipulate identifiers in order to disguise the origin of any information
transmitted to or through the Service.
“frame” or “mirror” any part of the Service without Tinder’s prior written authorization.
use meta tags or code or other devices containing any reference to Tinder or the Service (or any
trademark, trade name, service mark, logo or slogan of Tinder) to direct any person to any other
website for any purpose.
modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise
disassemble any portion of the Service, or cause others to do so.
use or develop any third-party applications that interact with the Service or other users’ Content or
information without our written consent.
use, access, or publish the Tinder application programming interface without our written consent.
probe, scan or test the vulnerability of our Service or any system or network.
encourage or promote any activity that violates this Agreement.
The Company may investigate and take any available legal action in response to illegal and/ or
unauthorized uses of the Service, including termination of your account.
Any software that we provide you may automatically download and install upgrades, updates, or
other new features. You may be able to adjust these automatic downloads through your device’s
settings.
You agree that all information that you submit upon creation of your account, including information
submitted from your Facebook account, is accurate and truthful and you have the right to post the
Content on the Service and grant the license to Tinder above.
You understand and agree that we may monitor or review any Content you post as part of a Service.
We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement
or may harm the reputation of the Service.
When communicating with our customer care representatives, you agree to be respectful and kind.
If we feel that your behavior towards any of our customer care representatives or other employees is
at any time threatening or offensive, we reserve the right to immediately terminate your account.
In consideration for Tinder allowing you to use the Service, you agree that we, our affiliates, and
our third-party partners may place advertising on the Service. By submitting suggestions or
feedback to Tinder regarding our Services, you agree that Tinder may use and share such feedback
for any purpose without compensating you.
Please be informed that Tinder may access, store and disclose your account information and
Content if required to do so by law, by performing its agreement with you, or in a good faith belief
that such access, storage or disclosure satisfies a legitimate interest, including to: (i) comply with
legal process; (ii) enforce the Agreement; (iii) respond to claims that any Content violates the rights
of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property
or personal safety of the Company or any other person.
8. Community Rules.
By using the Service, you agree that you will not:
use the Service for any purpose that is illegal or prohibited by this Agreement.
use the Service for any harmful or nefarious purpose
use the Service in order to damage Tinder
violate our Community Guidelines, as updated from time to time.
spam, solicit money from or defraud any users.
impersonate any person or entity or post any images of another person without his or her
permission.
bully, “stalk,” intimidate, assault, harass, mistreat or defame any person.
post any Content that violates or infringes anyone’s rights, including rights of publicity, privacy,
copyright, trademark or other intellectual property or contract right.
post any Content that is hate speech, threatening, sexually explicit or pornographic; incites violence;
or contains nudity or graphic or gratuitous violence.
post any Content that promotes racism, bigotry, hatred or physical harm of any kind against any
group or individual.
solicit passwords for any purpose, or personal identifying information for commercial or unlawful
purposes from other users or disseminate another person’s personal information without his or her
permission.
use another user’s account, share an account with another user, or maintain more than one account.
create another account if we have already terminated your account, unless you have our permission.
Tinder reserves the right to investigate and/ or terminate your account without a refund of any
purchases if you have violated this Agreement, misused the Service or behaved in a way that Tinder
regards as inappropriate or unlawful, including actions or communications that occur on or off the
Service.
10. Purchases.
Generally. From time to time, Tinder may offer products and services for purchase (“in app
purchases”) through iTunes, Google Play, carrier billing, Tinder direct billing or other payment
platforms authorized by Tinder. If you choose to make an in app purchase, you will be prompted to
confirm your purchase with the applicable payment provider, and your method of payment (be it
your card or a third party account such as Google Play or iTunes) (your “Payment Method”) will be
charged for the in app purchase at the prices displayed to you for the service(s) you've selected as
well as any sales or similar taxes that may be imposed on your payments, and you authorize Tinder
or the third party account, as applicable, to charge you. If you purchase an auto-recurring periodic
subscription through an in app purchase, your IAP Account will continue to be billed for the
subscription until you cancel. After your initial subscription commitment period, and again after
any subsequent subscription period, your subscription will automatically continue for an additional
equivalent period, at the price you agreed to when subscribing.
Subscriptions are automatically renewed, until you terminate or cancel the subscription. When you
purchase a subscription, your Payment Method will continue to be billed monthly in advance within
24 hours of the date of the initial purchase at the price you agreed to when initially subscribing.
Your card payment information will be stored and subsequently used for the automatic card
payments in accordance with the Agreement.
After each payment you will receive a receipt by email. Objections to a payment already made,
should be directed to Customer support if you were billed directly by Tinder or the relevant third
party account such as iTunes. You are also be able to object by contacting your bank or payment
provider, who can provide further information on your rights as well as applicable time limits.
You may unconditionally withdraw your consent to automatic card payments at any time by going
to settings on Tinder or the relevant third party account, but be advised that you are still obligated to
pay any outstanding amounts.
If you want to change or terminate your subscription, you will need to log in to your thrid party
account (or Account Settings on Tinder) and follow instructions to terminate or cancel your
subscription, even if you have otherwise deleted your account with us or if you have deleted the
Tinder application from your device. Deleting your account on Tinder or deleting the Tinder
application from your device does not terminate or cancel your subscription; Tinder will retain all
funds charged to your Payment Method until you terminate or cancel your subscription on Tinder or
the third party account, as applicable. If you terminate or cancel your subscription, you may use
your subscription until the end of your then-current subscription term, and your subscription will
not be renewed after your then-current term expires.
Additional Terms that apply if you pay Tinder directly with your Payment Method. If you pay
Tinder directly, Tinder may correct any billing errors or mistakes that it makes even if it has already
requested or received payment. If you initiate a chargeback or otherwise reverse a payment made
with your Payment Method, Tinder may terminate your account immediately in its sole discretion.
You may edit your Payment Method information by visiting Tinder and going to “My Profile.” If a
payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do
not edit your Payment Method information, terminate or cancel your subscription, you remain
responsible for any uncollected amounts and authorize us to continue billing the Payment Method,
as it may be updated. This may result in a change to your payment billing dates. In addition, you
authorize us to obtain updated or replacement expiration dates and card numbers for your credit or
debit card as provided by your credit or debit card issuer. The terms of your payment will be based
on your Payment Method and may be determined by agreements between you and the financial
institution, credit card issuer or other provider of your chosen Payment Method. If you reside
outside of the Americas, you agree that your payment to Tinder will be through MTCH Technology
Services Limited.
Super Likes and Other Virtual Items. From time to time, you may be able to purchase a limited,
personal, non-transferable, non-sublicensable, revocable license to use “virtual items,” including but
not limited to Super Likes (collectively, “Virtual Items”). Any Virtual Item balance shown in your
account does not constitute a real-world balance or reflect any stored value, but instead constitutes a
measurement of the extent of your license. Virtual Items do not incur fees for non-use, however, the
license granted to you in Virtual Items will terminate in accordance with the terms of this
Agreement, when Tinder ceases providing the Service or your account is otherwise closed or
terminated. Tinder, in its sole discretion, reserves the right to charge fees for the right to access or
use Virtual Items and/ or may distribute Virtual Items with or without charge. Tinder may manage,
regulate, control, modify or eliminate Virtual Items at any time. Tinder shall have no liability to you
or any third party in the event that Tinder exercises any such rights. Virtual Items may only be
redeemed through the Service. ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS
MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. The provision of
Virtual Items for use in the Service is a service that commences immediately upon the acceptance of
your purchase of such Virtual Items. YOU ACKNOWLEDGE THAT TINDER IS NOT
REQUIRED TO PROVIDE A REFUND IN RESPECT OF VIRTUAL ITEMS FOR ANY
REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION
FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH
CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Refunds. Generally, all charges for purchases are nonrefundable, and there are no refunds or credits
for partially used periods. We may make an exception if a refund for a subscription offering is
requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction
provide for refunds.
For subscribers residing in the EU or European Economic Area, in accordance with local law, you
are entitled to a full refund without stating the reason during the 14 days after the subscription
begins. Please note that this 14-day period commences when the subscription starts.
To request a refund:
If you subscribed using your Apple ID, refunds are handled by Apple, not Tinder. To request a
refund, go to iTunes, click on your Apple ID, select “Purchase history,” find the transaction and hit
“Report Problem”. You can also submit a request at https://getsupport.apple.com.
If you subscribed using your Google Play Store account or through Tinder directly: please contact
customer support with your order number for the Google Play Store (you can find the order number
in the order confirmation email or by logging in to Google Wallet) or Tinder (you can find this on
your confirmation email). You may also mail or deliver a signed and dated notice which states that
you, the buyer, are canceling this agreement, or words of similar effect. Please also include the
email address or telephone number associated with your account along with your order number.
This notice shall be sent to: Tinder, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225,
USA.
Alternatively, you may use the standard cancellation form (Annex 1), but this is not a requirement.
Exception to Right of Cancellation: If you use your right of cancellation (except for purchases made
through your Apple ID, which Apple controls), we will refund (or ask Google to refund) all
payments received from you, without undue delay and in any case within 14 days of the date when
we received notice of your decision to cancel the Agreement. We shall make such refund using the
same means of payment as used by you in the initial transaction. In any case, no fees will be
charged to you as a result of the refund.
Consequences of Cancellation: You cannot cancel an order for delivery of digital content that is not
delivered on a physical medium if order processing has begun with your explicit prior consent and
acknowledgement that you will thereby lose your right of cancellation. This applies, e.g., to
purchases of Virtual Items. That means that such purchases are FINAL AND NON-
REFUNDABLE.
an electronic or physical signature of the person authorized to act on behalf of the owner of the
copyright interest;
a description of the copyrighted work that you claim has been infringed;
a description of where the material that you claim is infringing is located on the Service (and such
description must be reasonably sufficient to enable us to find the alleged infringing material);
your contact information, including address, telephone number and email address;
a written statement by you that you have a good faith belief that the disputed use is not authorized
by the copyright owner, its agent, or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is
accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Notice of claims of copyright infringement should be provided to the Company’s Copyright Agent
via email to copyright@match.com, by phone to (+1) 214-576-3272 or via mail to the following
address:
Copyright Compliance Department c/o Match Group Legal 8750 N. Central Expressway, Suite
1400 Dallas, Texas 75231
12. Disclaimers.
TINDER PROVIDES THE SERVICE ON AN “AS IS” AND “AS AVAILABLE” BASIS AND
TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF
ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH
RESPECT TO THE SERVICE (INCLUDING ALL CONTENT CONTAINED THEREIN),
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY
QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-
INFRINGEMENT. TINDER DOES NOT REPRESENT OR WARRANT THAT (A) THE
SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE, (B) ANY DEFECTS OR
ERRORS IN THE SERVICE WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR
INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICE WILL BE ACCURATE.
The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement
(including any alleged breach thereof) or the Service shall be BINDING ARBITRATION
administered by the American Arbitration Association under the Consumer Arbitration Rules. The
one exception to the exclusivity of arbitration is that you have the right to bring an individual claim
against the Company in a small-claims court of competent jurisdiction. But whether you choose
arbitration or small-claims court, you may not under any circumstances commence or maintain
against the Company any class action, class arbitration, or other representative action or proceeding.
By using the Service in any manner, you agree to the above arbitration agreement. In doing so,
YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you
and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE
UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS
PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE
OR JURY, and the arbitrator shall determine all issues regarding the arbitrability of the dispute.
You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court
can, but you should note that arbitration proceedings are usually simpler and more streamlined than
trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be
overturned by a court only for very limited reasons. For details on the arbitration process, see our
Arbitration Procedures.
Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify,
or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the
event that this arbitration agreement is for any reason held to be unenforceable, any litigation
against the Company (except for small-claims court actions) may be commenced only in the federal
or state courts located in Dallas County, Texas. You hereby irrevocably consent to the jurisdiction
of those courts for such purposes.
This Agreement, and any dispute between you and the Company, shall be governed by the laws of
the state of Texas without regard to principles of conflicts of law, provided that this arbitration
agreement shall be governed by the Federal Arbitration Act.
The online dispute settlement platform of the European Commission is available under
http://ec.europa.eu/odr. Tinder does not take part in dispute settlement procedures in front of a
consumer arbitration entity for users residing in the EU or European Economic Area.
16. Governing Law.
For users residing in the EU or European Economic Area or elsewhere where our arbitration
agreement is prohibited by law, the laws of Texas, U.S.A., excluding Texas’s conflict of laws rules,
will apply to any disputes arising out of or relating to this Agreement or the Service.
Notwithstanding the foregoing, the Arbitration Agreement in Section 16 above shall be governed by
the Federal Arbitration Act. For the avoidance of doubt, the choice of Texas governing law shall not
supersede any mandatory consumer protection legislation in such jurisdictions.
17. Venue.
Except for users residing in the EU or European Economic Area, who may bring claims in their
country of residence in accordance with applicable law, and except for claims that may be properly
brought in a small claims court of competent jurisdiction in the county in which you reside or in
Dallas County, Texas, all claims arising out of or relating to this Agreement, to the Service, or to
your relationship with Tinder that for whatever reason are not submitted to arbitration will be
litigated exclusively in the federal or state courts of Dallas County, Texas, U.S.A. You and Tinder
consent to the exercise of personal jurisdiction of courts in the State of Texas and waive any claim
that such courts constitute an inconvenient forum.
18. Indemnity by You.
You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless
Tinder, our affiliates, and their and our respective officers, directors, agents, and employees from
and against any and all complaints, demands, claims, damages, losses, costs, liabilities and
expenses, including attorney’s fees, due to, arising out of, or relating in any way to your access to or
use of the Service, your Content, or your breach of this Agreement.
Annex 1 – Standard cancellation form (please complete and submit this form if you wish to use
your right of cancellation)
*Note: If you purchased your subscription through Apple, cancellations will be handled by Apple.
To MTCH Technology Services Limited, Tinder, Attn: Cancellations, MTCH Technology Services
Limited, WeWork Charlemont Exchange, 42 Charlemont Street, Dublin 2, D02 R593, Ireland,
email: [TBC].
I hereby declare that I wish to use my right of cancellation in connection with my purchase
agreement on the delivery of the following services
Order No.:
Ordered on:
Consumer’s name:
Consumer’s address:
Consumer’s email address:
Consumer’s telephone number:
Date:
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Cookie Policy
Introduction
Tinder is committed to protecting your privacy. We aim to provide trustworthy, industry-leading
products and services so that you can focus on building meaningful connections. Our approach to
privacy is to provide you with clear information about our data practices. That’s why we've tried to
keep legal and technical jargon to a minimum.
This Cookie Policy explains what cookies are, what types of cookies are placed on your device
when you visit our website and how we use them.
This Cookie Policy does not address how we deal with your personal information generally. To
learn more about how we process your personal information, please see our Privacy Policy here.
Cookies are small text files that are sent to or accessed from your web browser or your device’s
memory. A cookie typically contains the name of the domain (internet location) from which the
cookie originated, the “lifetime” of the cookie (i.e., when it expires) and a randomly generated
unique number or similar identifier. A cookie also may contain information about your device, such
as user settings, browsing history and activities conducted while using our services.
There are first-party cookies and third-party cookies. First-party cookies are placed on your device
directly by us. For example, we use first-party cookies to adapt our website to your browser’s
language preferences and to better understand your use of our website. Third-party cookies are
placed on your device by our partners and service providers. For example, we use third-party
cookies to measure user numbers on our website or to enable you to share content with others
across social media platforms.
There are session cookies and persistent cookies. Session cookies only last until you close your
browser. We use session cookies for a variety of reasons, including to learn more about your use of
our website during one single browser session and to help you to use our website more efficiently.
Persistent cookies have a longer lifespan and aren't automatically deleted when you close your
browser. These types of cookies are primarily used to help you quickly sign-in to our website again
and for analytical purposes.
Other technologies such as web beacons (also calls pixel tags or clear gifs), tracking URLs or
software development kits (SDKs) are used for similar purposes. Web beacons are tiny graphics
files that contain a unique identifier that enable us to recognise when someone has visited our
service or opened an e-mail that we have sent them. Tracking URLs are custom generated links that
help us understand where the traffic to our webpages comes from. SDKs are small pieces of code
included in apps, which function like cookies and web beacons.
For simplicity, we also refer to these technologies as “cookies” in this Cookie Policy.
When you visit our website, some or all of the following types of cookies may be set on your
device.
Cookie type
Description
These cookies are strictly necessary to provide you with services available through our website and
to use some of its features, such as access to secure areas.
Analytics cookies
These cookies help us understand how our website is being used, how effective marketing
campaigns are, and help us customize and improve our websites for you.
Advertising cookies
These cookies are used to make advertising messages more relevant to you. They perform
functions like preventing the same ad from continuously reappearing, ensuring that ads are properly
displayed for advertisers, selecting advertisements that are based on your interests and measuring
the number of ads displayed and their performance, such as how many people clicked on a given ad.
These cookies are used to enable you to share pages and content that you find interesting on our
website through third-party social networking and other websites. These cookies may also be used
for advertising purposes too.
There are several cookie management options available to you. Please note that changes you make
to your cookie preferences may make browsing our website a less satisfying experience. In some
cases, you may even find yourself unable to use all or part of our site.
Some web browsers provide settings that allow you to control or reject cookies or to alert you when
a cookie is placed on your computer. The procedure for managing cookies is slightly different for
each internet browser. You can check the specific steps in your particular browser help menu.
You also may be able to reset device identifiers by activating the appropriate setting on your mobile
device. The procedure for managing device identifiers is slightly different for each device. You can
check the specific steps in the help or settings menu of your particular device.
Interest-based advertising tools
You can opt out of seeing online interest-based advertising from participating companies through
the Digital Advertising Alliance, the Interactive Digital Advertising Alliance or Appchoices (apps
only).
Opting out does not mean you will not see advertising - it means you won’t see personalized
advertising from the companies that participate in the opt-out programs. Also, if you delete cookies
on your device after you opted out, you will need to opt-out again.
Social Cookies
To allow you to share content on social media, some features of this website use social media plug-
ins (e.g., Twitter™ “Share to Twitter” or LinkedIn™ “in” buttons). Depending on your social
media account settings, we automatically receive information from the social media platform when
you use the corresponding button on our website.
To learn more about social media cookies, we suggest you refer to your social media platform’s
cookie policy and privacy policy.
Adobe Flash Player™ is an application for viewing and interacting with dynamic content using the
Flash platform. Flash (and similar applications) use a technology akin to cookies to memorize
parameters, preferences and uses of this content. However, Adobe Flash Player manages this
information and your choices via an interface separate from that supplied by your browser.
If your terminal is likely to display content developed using the Flash platform, we suggest you
access your Flash cookie management tools directly via https://www.adobe.com.
Google™ Cookies
Stuff Google Wants to Make Sure You Know about Google’s Data Collection Technology
Some features of our website and some Tinder services rely on the use of Google™ Maps API
Cookies. Such cookies will be stored on your device.
When browsing this website and using the services relying on Google™ Maps API cookies, you
consent to the storage, collection of such cookies on your device and to the access, usage and
sharing by Google of the data collected thereby.
Google™ manages the information and your choices pertaining to Google™ Maps API Cookies via
an interface separate from that supplied by your browser. For more information, please see
https://www.google.com/policies/technologies/cookies/.
Google Analytics
We use Google Analytics, which is a Google service that uses cookies and other data collection
technologies to collect information about your use of the website and services in order to report
website trends.
You can opt out of Google Analytics by visiting www.google.com/settings/ads or by downloading
the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
If you have questions about this Cookie Policy, here’s how you can reach us:
Online: here
By post:
Privacy Officer
MTCH Technology Services Limited
Tinder
WeWork Charlemont Exchange
42 Charlemont Street
Dublin 2, D02 R593
Ireland
Online: here
By post:
Privacy Officer
Match Group, LLC
8750 North Central Expressway
Suite 1400
Dallas, TX 75231
United States
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We take the safety, security and well-being of our users very seriously. As the world’s most popular
app for meeting new people, we take pride in connecting millions of people every day. While a
relatively small percentage of these matches have led to users falling victim to criminal activity, we
firmly believe any incident of misconduct or criminal behavior is one too many.
We are continuously exploring new updates, partnerships and technologies to enhance and inform
our safety efforts while fostering a respectful environment for meeting new people. Information
about our safety tools and practices can be found below. Whether you’re in Santa Monica, São
Paulo or Seoul - our goalremains the same: a safe and positive experience for users on our platform.
These tools include automatic scans of profiles for red-flag language and images; manual reviews of
suspicious profiles, activity, and user generated reports; shadow-banning suspicious accounts; as
well as blocking of email addresses, phone numbers, IP addresses and other identifiers associated
with bad actors.
We have a zero-tolerance policy on harassment and encourage our community to report any
instance of misconduct and/or anyone who violates our Community Guidelines or Terms of Use,
via the self-reporting tool featured on all Tinder profiles or by contacting our team online. In the
event that we receive such a report, our dedicated community team takes appropriate measures,
which may include removing the content, banning the user, or notifying the appropriate law
enforcement resources.
We are constantly evaluating and refining our processes, and will always work with law
enforcement, where possible, to protect our users.
As a part of Match Group, we work with external partners through the Match Group Advisory
Council (MGAC), a group of leading experts and advocates involved in the study and prevention of
sexual assault, sex trafficking, and similar issues. The executive team at Match Group meets with
the MGAC bi-annually to evaluate our policies and solicit recommendations on how to improve
safety on our products. The founding members include:
When a user reports an assault to Tinder, we attempt to identify the alleged perpetrator and block
the associated account. The incident is then reported to Match Group’s centralized safety repository
and checked across our various brands to see if the user has other accounts on other platforms. If
any are found, they are blocked as well.
User Education:
We offer safety tips, both online and via the app, to educate and empower users to make smart and
safe choices while interacting on Tinder.
We welcome the opportunity to work with governments around the world to make the Internet a
safer place for everyone.
Fraud
We take the issue of fraud very seriously at Tinder. We have a zero-tolerance policy on predatory
behavior of any kind. We have a dedicated fraud team that utilizes a network of industry leading
technology that scans for fraud and reviews each and every member profile for red flag language,
and conducts manual reviews of suspicious profiles, activity, and user generated reports. Ultimately,
no one, whether they met on Tinder or not, should ever send money to someone they haven't met in
person. In addition, we encourage our members to report any individual who has requested
financial information via our self reporting tool. Those two steps will greatly assist in stopping
almost every scam in its tracks and help protect the next potential victim.
Our users’ privacy is a top priority at Tinder, and we work diligently to ensure that we go above and
beyond applicable privacy laws and industry standards. We know that your time on the app is a
private matter and have strict policies and technical systems in place, including encryption for user
photos and messages and tools that restrict employee access to user communications and other user
data. When it comes to Tinder users’ data, our sole mandate is keeping our users safe and their data
private.
Unlike other social apps, our business model is focused on providing users with premium features,
including in-app upgrades and subscriptions, to enhance their experience on our app. We do not sell
data to third parties or depend on advertising to maintain or grow our business. In fact, in 2018 less
than five percent of all revenue was generated through advertising. Your data is yours. As such,
users can request a copy of their data here at any time. The most up-to-date information on our data
practices is always available to the general public through our Privacy Policy, which can be also
accessed through our app.
Additionally, we are constantly improving our defenses in the battle against those with malicious
intent. However, we do not discuss any specific security tools we use or enhancements we may
implement to best protect our users and avoid tipping off any would-be offenders.
---
Our fundamental goal is to introduce our community of users to new people. And while this is a lot
of fun, it’s important to remember that there are Community Guidelines that our users must abide
by to help make Tinder the best app for meeting new people.
We encourage our users to report any instance of bad behavior on or off our platform. Reporting a
user for inappropriate conduct is straightforward and easy to do. On any given profile, users can tap
the ‘3 dots’ icon and select ‘Report’. Users can also report another user by emailing
help@gotinder.com.
Below are more details about some of our policies that we have implemented to keep Tinder more
safe.
Dedication to Inclusion:
No matter your gender identity, sexual orientation, ethnicity, or background, Tinder welcomes you.
We strive to make Tinder the most inclusive platform for meeting new people and have worked
closely with organizations around the world to constantly improve our practices. Today, we offer
users more than 50 gender identities in countries around the world and 9 sexual orientations.
Harassment
We have a zero-tolerance policy for harassment on our platform. We encourage all users to report
any unacceptable behavior so that the community team can investigate and take appropriate action.
Underage Usage:
Tinder is for users 18+, and we work hard to vigilantly maintain an adults only community. We
utilize a network of industry-leading automated and manual moderation and review tools, systems
and processes - and invest significant resources - to prevent and remove minors from our app.
These tools may include automatic scans of profiles for red-flag language and images, manual
reviews of suspicious profiles, activity, and user generated reports, as well as blocking email
addresses, phone numbers and other identifiers associated with underage users trying to circumvent
these restrictions. We also depend on our users to report any profiles that may depict a minor, so
that we can investigate and remove, accordingly.
Solicitation/Prostitution:
Solicitation of any kind - whether attempting to buy or sell - is against our Terms of Use. If a user
encounters a profile violating our terms, we encourage them to report via the self-reporting tool
featured on all Tinder profiles or online. Making such a report allows our dedicated community
team to take appropriate measures, which may include removing the profile or banning the user.
Illegal Substances:
Profiles (or Tinder users) promoting illegal substances violate our Terms of Use and we have a
system in place to remove these profiles from the app. If a user encounters a profile violating our
terms, we encourage them to report it in within the app.
In case of emergency, call 911 (U.S. or Canada) or your local law enforcement agency.
1-800-230-7526 I www.plannedparenthood.org
1-877-739-3895 I www.nsvrc.org
1-844-878-2274 I www.cybercivilrights.org
www.ic3.gov
If you are outside the U.S., click here for a list of resources across many of the countries in which
we operate.
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Online Safety
Never Send Money or Share Financial Information
Never send money, especially over wire transfer, even if the person claims to be in an emergency.
Wiring money is like sending cash — it’s nearly impossible to reverse the transaction or trace
where the money went. Never share information that could be used to access your financial
accounts. If another user asks you for money, report it to us immediately.
For tips on avoiding romance scams, check out some advice from the U.S Federal Trade
Commission on the FTC website.
Protect Your Personal Information
Never share personal information, such as your social security number, home or work address, or
details about your daily routine (e.g., that you go to a certain gym every Monday) with people you
don’t know. If you are a parent, limit the information that you share about your children on your
profile and in early communications. Avoid sharing details such as your children’s names, where
they go to school, or their ages or genders.
Meeting in Person
Don’t Be In A Rush
Take your time and get to know the other person before agreeing to meet or chat off Tinder. Don’t
be afraid to ask questions to screen for any red flags or personal dealbreakers. A phone or video call
can be a useful screening tool before meeting.
LGBTQ+ Travel
Be careful while traveling
We recognize and believe in the importance of being inclusive of all gender identities and sexual
orientations, but the reality is this: nowhere in the world is without potential risk, and some
countries have specific laws that target LGBTQ+ people.
Check out the laws around you when you travel to a new place and research what types of legal
protection, if any, are available to you based on sexual orientation. In the event that you’re in unsafe
territory, we suggest toggling off “Show me on Tinder” which you can find under the settings page.
If you have added a sexual orientation to your profile and choose to be shown on Tinder, we will
hide your sexual orientation from your profile until you leave that area.
It’s important to exercise extra caution if you choose to connect with new people in these countries
- as some law enforcement have been known to use dating apps as tools for potential entrapment.
Some countries have also recently introduced laws that criminalize communications between
individuals on same-sex dating applications or websites and even aggravate penalties if that
communication leads to sexual encounters.
Visit ILGA World to see the latest sexual orientation laws by country, and consider donating to
support their research.
Talk About It
Communication is everything: Before you get physically intimate with a partner, talk about sexual
health and STI testing. And be aware — in some places, it’s actually a crime to knowingly pass on
an STI. Need help starting the conversation? Here are some tips.
Consent
All sexual activity must start with consent and should include ongoing check-ins with your partner.
Verbal communication can help you and your partner ensure that you respect each other’s
boundaries. Consent can be withdrawn at any time, and sex is never owed to anyone. Do not
proceed if your partner seems uncomfortable or unsure, or if your partner is unable to consent due
to the effects of drugs or alcohol. Read more about it here.
Planned Parenthood
1-800-230-7526 | www.plannedparenthood.org
Click here for additional resources in many of the countries where we operate.
Click here for information regarding international sexual orientation laws from the International
Lesbian, Gay, Bisexual, Trans and Intersex Association (ILGA).
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Intellectual Property
Below is a non-exhaustive list of trademarks and service marks owned by Match Group, LLC
related to the Tinder brand.
You may not use the below marks without authorization from Match Group, LLC. If granted
authorization and you use the below marks in publications distributed only in the United States,
include the appropriate ™ or ® symbol on at least the first use and on those subsequent uses where
the marks appear prominently. For publications distributed outside the United States, use of the ™
notice symbol is acceptable. It is also appropriate to use, instead of the trademark symbols, the
trademark legends in the forms listed below:
2) For unregistered trademarks: TINDER is the exclusive trademark of Match Group, LLC, and is
used with permission.
Flame logo:
For the Flame logo, please also indicate that the logo is copyright-protected. This can be done
through either the combination symbol “™&© Match Group, LLC”, or the following legend (in
addition to the above trademark legend):
Copyright [year of first publication] Match Group, LLC. All rights reserved. Used with permission.
The omission of a product, service name or logo from the below list does not constitute a waiver of
any trademark or other intellectual property rights related to that product, name or logo.
If you see a website or app that uses a Match Group, LLC trademark inappropriately, we would like
to hear about it. Report inappropriate use of a Match Group, LLC trademark to
trademark@match.com.
Patent List
The Service is covered by one or more of the following patents: