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Comarch BSS Portfolio in brief Solutions based on Comarch products
Comarch BSS Suite consists of a set of products which sup- Comarch solutions consist of multiple products, which can
port various domains: fully support you in numerous areas, and which are designed
individually to suit your needs according to your particular
Market/Sales with CRM, Self Care and Corporate Self Care business type.
supporting interactions with any type of customer using
multiple channels and during the entire customer life cycle The solution for MVNEs provides the platform for mobile
operators to support multiple MVNOs and the solution for
Product Management with Central Product Manager inte- MVNOs provides a BSS platform for MVNOs and integration
grated with all BSS modules, which allows saving costs with MNOs.
and shortens time to market
The solution for wholesale settlements streamlines the
Billing with Convergent Billing designed for mobile, fixed and activity of wholesale divisions in their most important business
cable operators, supporting full convergence, any network areas. These include agreement management, buy & sell rate
and any business model, and co-operating with additional management, billing, settlement and financial management,
modules such as Billing Mediation and Active Mediation reconciliation, business performance management, and
PRM.
Supplier/Partner Management with InterPartner Billing and
PRM which can be used for interconnect billing, revenue The solution for cable operators / MSOs provides full sup-
sharing, roaming agreements and wholesale settlements port for triple- or quad-play operators, including convergent,
service-agnostic BSS products dedicated to delivering
Service Control with comprehensive Policy Management multiple services over multiple networks and technologies.
and AAA functionality
The Comarch M2M Platform is a platform that can be added
Application Integration Infrastructure with B2B gateway to the existing MNO infrastructure. It supports operators with
for integration with partners, ESB for internal service bus tools for mass operations on SIM cards, integration with
and configurable Business Process Management inventory, a self service portal and B2B gateway.
Service center The Cloud Service Management & Billing solution supports
cloud computing service providers (SaaS providers) with
Marketing departments business processes, billing, IT management, subscription and
data management, in both the private and public clouds.
Billing managers
The Bill Shock Prevention solution helps mobile operators
Finance departments prevent their customers getting ‘bill shock’ over unexpected
charges. Designed in accordance with EU regulations.
Product managers
The Prepaid Mobile Broadband Solution is a comprehensive
Partner managers solution designed for MVNOs and mobile operators that want
to offer mobile broadband services with features such as
A set of administrative tools for IT real-time credit control, policy management and bill shock
prevention.
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Comarch BSS Suite Map
Market/Sales
CRM
B2B Gateway
Product Management
ESB / Integration
Customer Management Corporate Self Care
Customer Order
Management Self Care
Bus
Convergent Billing
CRM
Business Process
Supplier/Partner
Service Control
Policy Management
AAA
Europe: Americas:
6GMOBILE, The Netherlands Belize Telemedia Limited, Belize
Auchan SA, France Cable Internacional S.A. de C.V., Mexico
Bite, Latvia, Lithuania Cable Onda, Panama
Bouygues Telecom, France Cablevision De Saltillo, Mexico
Dialog Telecom, Poland DIS, USA
DTMS, Germany Grupo TVCable, Ecuador
GTS, Poland
KPN, the Netherlands
Multimedia, Poland
NASK, Poland
Netia, Poland
OnePhone Deutschland, Germany
Polkomtel SA, Poland
Telenor, Montenegro
TPSA - Telekomunikacja Polska SA (FT Group), Poland
Vectra, Poland
Vistream, Germany
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Sell interact Collect support
Anty Type of Customer
Individual / Business
Customer
Human
Dealer, Affiliate, CSR, Direct Account Manager Collection Service Center
Interaction
Retail
Multi-channel Customer Service
Order flow
Corporate Self Care
DMS/Archive
Printing
PRM
Voucher & Top-Up Master Resource Management Partner Management
Serviceability
Management Agreement Management check
Voucher Management Resource Lifecycle Management
Top-Up Management Resource Inventory Management B2B Gateway
Vouchers Logistic Number Portability Processes Security Framework
Interfaces Exposure and Consumption Partners’ Systems
Support for Cloud Computing
Multi-Service Network
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Selected products PRM
Increased automation of selling and marketing processes Managing offers and specifications in one place
Enables CSPs to reduce customer service costs and increase Product life cycle management
customer satisfaction
Active Mediation
Expansion into e-commerce and portal environment
Connects the network to the billing system
Private and corporate customers
Enables real-time control of voice, data and content
Web, Voice and USSD channels services
Integration with existing web portals Filtering and loading service usage data from network into
the billing system(s)
Convergent Billing
CDRs unification, conversion, de-duplication, flexible
Rating, charging, billing and invoicing of any services offered configuration
using custom defined business rules
Voucher & Top-Up Management
Convergent, service-agnostic, real-time and batch billing
Voucher generation and logistics
Support for wireless, fixed and cable networks
Top-up management
InterPartner Billing
Integration with IN and billing
Interconnect, revenue sharing, roaming and wholesale
settlements Policy Management
Partner and contract management Define and enforce bandwidth guarantees, priorities and
limits
Reconciliation
Extend traditional flat rate tariff plans to customized, more
Routing optimization (LCR) profitable services
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Reduce bill shock ESB/Integration Bus
Secure and easy integration with new partners and content BSS/OSS Integration
providers
Service activation and fulfillment integration
AAA (Comarch 3arts)
Fault and service assurance management
Authentication, Authorization and Accounting
Integration with OSS Service Catalog and exposure to Product
Various interfaces including RADIUS, DIAMETER and Web Catalog Manager
Services
Allows migration of BSS resources from financial/logistics More information is available at: telecoms.comarch.com.
systems to more specialized systems
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Comarch Headquarters Comarch Inc. Poland
Al. Jana Pawla II 39 a 10 W 35th Street Bielsko-Biala, Wroclaw,
31-864 Krakow Chicago, IL 60616 Gdansk, Katowice, Krakow,
Poland United States Lodz, Lublin, Poznan, Warsaw
phone: +48 12 64 61 000 phone: 1-312-469-1100
fax: +48 12 64 61 100 fax: 1-312-469-1101 Austria Kirchbichl,
e-mail: info@comarch.pl e-mail: info@comarch.com Wien
Belgium Brussels
Comarch AG China Shanghai
Chemnitzer Str. 50 Finland Espoo
01187 Dresden France Lille,
Germany Montbonnet-Saint
phone: +49 351 3201 3200 Martin,
fax: +49 351 438 97 10 Paris
e-mail: info@comarch.de Germany Dresden,
Frankfurt/Main
Düsseldorf
München
Panama Panama City
Russia Moscow
Switzerland
Buchs
UAE Dubai
Ukraine Kiev,
Lviv
USA Chicago
Vietnam Ho Chi Minh City
www.telecoms.comarch.com
www.comarch.com
www.comarch.pl
www.comarch.de
www.comarch.FR
Comarch is a leading Central European IT business solutions provider specializing in forging business
relationships that maximize customer profitability while optimizing business and operational
processes. Comarch’s primary advantage lies in the vast domain of knowledge accumulated in and
applied to our software products. These products incorporate highly sophisticated IT solutions for
businesses in all vertical sectors. Comarch has a multinational network of offices employing over
2800 highly-experienced IT specialists in Europe, the Middle East and the Americas.
Comarch Spółka Akcyjna with its registered seat in Kraków at Aleja Jana Pawła II 39A, entered in the National Court Register kept by the District Court
for Kraków-Śródmieście in Kraków, the 11th Commercial Division of the National Court Register under no. KRS 000057567. The share capital amounts
to 7,960,596.00 zł. The share capital was fully paid, NIP 677-00-65-406
Copyright © Comarch 2011. All Rights Reserved. No part of this document may be reproduced in any form without the prior written consent of Comarch.
Comarch reserves the right to revise this document and to make changes in the content from time to time without notice. Comarch may make
improvements and/or changes to the product(s) and/or programs described in this document any time. The trademarks and service marks of Comarch
are the exclusive property of Comarch, and may not be used without permission. All other marks are the property of their respective owners.
EN 2011-01