ews
Personal health profiles requested, p. 11
A publication of Norton Healthcare
MS services expand at Suburban
Norton Neuroscience Institute recently
announced plans to expand and centralize
care for multiple sclerosis (MS) patients
in Greater Louisville. The institute now is
affiliated with The MS Center (formerly
Employee to have home Louisville Comprehensive Care Multiple
of her own, p. 2
Sclerosis Center Inc.), which will relocate
to Norton Medical Plaza II – Suburban. In
addition, Robert Tillett Jr., M.D., a board-
certified neurologist specializing in MS
treatment, joined Norton Neurology Services
and will see patients at Norton Suburban.
MS is the most common neurological
disorder among young adults. The
Open enrollment progressively degenerative neurological
Nov. 1 to 19, p. 4
disease affects nearly 5,000 Kentuckians
and can have a physical, mental, emotional,
social and financial impact on their lives.
“MS is a devastating disease that can
cause debilitating fatigue, difficulty walking,
memory problems and mental confusion,”
Dr. Tillett said. “These symptoms
Employee organizes blood
drive, p. 10
September 2010
can make it difficult for patients to get to
their clinical appointments. The fact that
they now will have all their MS services
centralized in one location will make a
tremendous positive impact on their ability
to access the services they sorely need.”
The MS Center, a nationally recognized
MS Center of Excellence, will receive
funding from Norton Healthcare to expand
its support services and educational,
therapeutic and exercise programs. The
center will continue its mission as a
nonprofit organization.
Jenifer Patterson, ARNP, an MS-certified
nurse practitioner who has five years of
experience treating MS patients, will join
Dr. Tillett in providing comprehensive care
and treatment to MS patients. Patterson is
fellowship trained through the John Dystel
Nursing Fellowship in MS, a scholarship
offered through the National Multiple
Sclerosis Society. People
“This is an excellent development for the
MS community, and I’m honored that Norton
Suburban HospitalService
can take part in it,” said
John Harryman, president, Norton
Suburban. “The hospital is very
Quality
well-equipped to provide diagnostic
and clinical intervention services
for this patient population that
Stewardship
has been underserved for far too
long.”
Growth
–Rita Hayes and Cheryl Lockhart
Robert Tillett Jr., M.D., medical
co-director of The MS Center, left,
and John Harryman review plans for
The MS Center, which will be relocated
to Norton Suburban Hospital.
Photo by Nick Bonura
Employees set to NEWS Briefs
raise the roof Deve Vetter, R.N., system associate
This month, vice president, Accreditation/Medical
for the fourth Staff Credentials, was selected to
consecutive year, participate in the ninth American
Norton Healthcare Hospital Association-National Patient
employees will help Safety Foundation Patient Safety
“raise the roof” Leadership Fellowship class. The fellowship is an
on a Habitat for intensive, yearlong professional education program for
Humanity home. senior practitioners looking to improve cultures of safety
The difference this and reliability and accelerate positive change in their
year is that it will organizations.
be built for a fellow
employee, DeAndra Norton Healthcare is the only hospital system in the
Garnett. Louisville Metro area to be recognized by the 2010 Most
Photo by Nick Bonura Garnett is a Wired Survey released in the July issue of Hospitals &
DeAndra Garnett and her daughter, unit secretary for Health Networks (H&HN) magazine. Rankings are based
DeAsia Young, tour the site where their Kosair Children’s
home is under construction. on each organization’s level of achievement in four focus
Hospital’s 4 west areas: business and administrative management, clinical
and 7 east units. She hopes to be settled in her new, three- quality and safety, care continuum and infrastructure.
bedroom home on East Caldwell Street by Thanksgiving. H&HN is the flagship publication of the American
A 2003 graduate of Iroquois High School, she has a 4-year- Hospital Association.
old daughter, DeAsia Young, and is expecting a baby boy in
December. Robert C.G. Martin II, M.D., Ph.D.,
“It will be wonderful for my children to grow up in a new director, division of surgical oncology,
house,” Garnett said. “And I think owning a home will teach University of Louisville, has received
me to be more responsible.” the Cancer Liaison Physician
Garnett’s home will be the fourth house Norton Outstanding Performance Award from
Healthcare employees have raised the roof on in Smoketown the American College of Surgeons’
and nearby Shelby Park. These neighborhoods are just a few Commission on Cancer (CoC). He was nominated for
blocks south of the downtown medical center. the award because he exhibited outstanding leadership
“We have a large presence in this area of Louisville, and guidance as a physician champion in his cancer
plus many of our employees and patients come from program. Dr. Martin serves as a cancer liaison for Norton
those neighborhoods,” said Scott Watkins, vice president, Healthcare’s Committee on Cancer.
Operations. “It makes sense for us to do what we can to
improve those areas as well as improve the lives of the Jackie Hays, manager, prevention
residents of those communities.” and health marketing, Marketing and
Habitat for Humanity has built more than 30 homes in Communications Department, received
the Smoketown and Shelby Park neighborhoods,
People according a regional Emmy Award from the
to Rob Locke, executive director, Habitat for Humanity of Ohio Valley chapter of the National
Metro Louisville. Academy of Television Arts and
“Quality, affordable housing is a core Service
component of a Sciences for a television special she co-wrote and narrated
thriving community,” Locke said. “I know it’s important to while with WAVE 3 TV. Hays and two co-workers were
the Norton Healthcare folks to invest in neighborhoods that honored for their work on “Triumph to Tragedy,” an
Quality
are close to the medical center. It’s a great partnership to be hourlong television special about the thoroughbred
able to transform a neighborhood.” racehorse Eight Belles. Before joining Norton Healthcare
Stewardship
in July, Hays spent 31 years in television news, the last 22
–Cheryl Lockhart with WAVE.

2 • Norton News • Septem ber 2010

Growth
GET Norton Healthcare promotes
wellness in unique ways

Healthy
In addition to its mission of caring for the sick, Norton
Healthcare works to keep the community healthy as
well. Part of this effort is “Get Healthy” programming – a
magazine, recipe book, walking club and worksite wellness
initiative.
Get Healthy magazine is a free quarterly publication for
the community served by Norton Healthcare’s hospitals and
physician practices. This award-winning magazine provides
practical information on diet and nutrition, children’s
health and safety, men’s and women’s health issues, aging
and more. It also includes a pullout calendar of upcoming
health-related classes, support groups, screenings and
special events.
“The magazine is mailed to nearly 160,000 consumers
who have either subscribed or are in our primary and
secondary service areas with certain health risk
The newest member of the Get Healthy family is the
Get Healthy at Work program. The program launched in
2009 as a unique way to assist area employers in reducing
overall health care costs while improving the health status
of the community. It offers customized worksite wellness
assessments. These are used to create employee health and
wellness reports that identify health risk factors that can
then be addressed and controlled in the workplace. People
Call 629-1234 to request a subscription to the magazine,
for a free cookbook or to join the walking club. For more
Service
information about Get Healthy at Work, call Carmen
Spence, employer relations specialist, at 629-8189.
–Jennifer Quality
Reynolds
Stewardship

factors,” said Dana Allen, system vice president,

Marketing, and chief marketing officer.
The Get Healthy Walking Club, established Growth

in 2004, has nearly 3,800 members. The free club

is for people of all ages and fitness levels. Members
receive a T-shirt, wrist wallet, walking log and
guide, special invitations to group walks at area
parks and free admission to the Louisville Zoo during
scheduled walking hours. A yearly expo offers free
health screenings and seminars.
Printed last year, the “Get Healthy Recipes”
cookbook is a 42-page recipe book created for
individuals with dietary restrictions as well as anyone
looking to improve their health. Easy recipes are grouped
by health condition, such as diabetes, cancer and bone
health, and interspersed with helpful reminders about
healthy cooking and eating, portion sizes, reading nutrition
labels and exercise.
“We’ve had a great response to the cookbook, which we
give away at events or people can receive for free by calling
our access center,” said Steven Jenkins, marketing manager.
“In fact, the recipe book has even won several industry
awards.”

September 2010 • Norton News • 3

Plan to attend open enrollment events
Education sessions and benefits fairs are being held Downtown campus
in October and November to help answer any questions Thursday, Oct. 21 • Norton Hospital, Dining Rooms C & D
employees may have about benefits plans offered by Norton 6:15 and 7:15 a.m. • 2:15, 3:15, 6:15 and 7:15 p.m.
Healthcare. Tuesday, Oct. 26
“These events are designed to help employees Norton University • 224 E. Broadway, Classroom 1
understand the benefits plans available for 2011,” said Holly 9:15 and 10:15 a.m.
Rickard, director, Benefits. “They also give employees an
opportunity to speak to vendor representatives in person.” Norton Suburban Hospital campus
Friday, Oct. 22 • Norton Medical Plaza I – Suburban, LLD
The education sessions will be held from Oct. 18 to 22
6:15 and 7:15 a.m. • 2:15, 3:15, 6:15 and 7:15 p.m.
and 26 to 28, and the benefits fairs will take place
Oct. 27 and 28 and Nov. 1 to 5 with new and more Kosair Children’s Medical Center – Brownsboro
convenient time schedules available. Representatives from Tuesday, Oct. 26 • Conference Room
Humana and Diversified Investment Advisors will be 2:15, 3:15, 6:15 and 7:30 p.m.
present at the education sessions to review the plans with
employees. In addition, Humana, CIGNA, MetLife, VSP, Norton Physician Services
Chard-Snyder, Wayne Corp., Diversified and others will be Wednesday, Oct. 27 • Fern Valley Hotel & Conference Center
present at the benefits fairs. Employees who cannot attend 2715 Fern Valley Road
10, 10:45 and 11:30 a.m. • 1:30, 2:15 and 3 p.m.
the events at their work location are welcome to attend a
session at another facility. Thursday, Oct. 28 • Fern Valley Hotel & Conference Center
“Having an active open enrollment every year encourages 2715 Fern Valley Road
employees to re-evaluate how they used their benefits 10, 10:45 and 11:30 a.m.
during the year,” Rickard said.
Active open enrollment means all Norton Healthcare
employees must re-enroll in their health and welfare benefits Holly Rickard and Tony Bohn, system vice
president and chief human resources
plans (medical, dental, vision, life, disability, flexible
officer, review cover designs for the 2011
spending account) each fall for the coming calendar year. Open Enrollment Guide.
It is not necessary to re-enroll in voluntary or retirement
benefits.
Open enrollment will begin Monday, Nov. 1, at 7 a.m.,
and will close on Friday, Nov. 19, at 5 p.m. Remember, all
employees must re-enroll in benefits during this period.

Education sessions
People
Watterson Tower
Monday, Oct. 18
15th Floor – Information Services
Service
6:15 and 7:15 a.m. • 2:15, 3:15, 6:15 and 7:15 p.m.

Norton Audubon Hospital campus

Quality
Tuesday, Oct. 19
Norton Medical Plaza West – Audubon
CareLINK Room 1, G1
6:15 and 7:15 a.m. • 2:15, 3:15, 6:15 and 7:15 p.m. Stewardship

Norton Brownsboro Hospital campus

Wednesday, Oct. 20 Growth
Norton Medical Plaza – Brownsboro, Suite 311
6:15 and 7:15 a.m. • 2:15, 3:15, 6:15 and 7:15 p.m.
Photo by Nick Bonura

4 • Norton News • September 2010

 COURSE of the Month
Understanding Investing
Course registration is available on Nsider
Diversified Investment Advisors offers “Understanding Investing,” a
under “Learning.” For more information,
course about the basics of investing, including asset classes, allocation
call Norton University at 629-7349 or e-mail
and diversification. This one-hour session is designed specifically
nortonuniversity@nortonhealthcare.org.
for newer investment plan participants who have little or no
understanding of investments and investment strategies. The presenter
will help participants understand how to maximize their retirement
benefits at Norton Healthcare. These are “brown bag” sessions;
employees are encouraged to bring a lunch to class. Sessions are offered
Monday, Oct. 4, from 11:30 a.m. to 12:30 p.m. at Norton Brownsboro
Hospital, Private Dining Room, and on Tuesday, Oct. 12, from 11:30
a.m. to 12:30 p.m. at Norton University, 224 E. Broadway, Suite 115,
Classroom 1.
People

N Recognition of You
Service

New reward and recognition program

Quality

“N Recognition of You” is a new reward and recognition program also provides access to N-cards (e-cards that can
program that provides tools to assist staff and leadership be sent to welcome new employees and celebrate special
with recognition initiatives. It is designed to reward
Stewardship events, birthdays, recognitions, etc.); information about
performance and behaviors that exemplify Norton service awards and retirement gifts; and a management
Healthcare’s values: menu with links to recognition presentation skills training
Growth
• Respect every person and “carrot culture” materials. More details about
N Recognition of You will be shared over the next few
• Set the standard for quality and caring
months.
• Continually improve care and service

People –Patti Killion
• Demonstrate stewardship of resources
• Accept accountability for results
Service
• Succeed with integrity
“Based on responses from the recent employee
engagement survey, recognition from co-workers and Quality

leadership has a measurable outcome on how engaged

we are as employees,” said Jason Coffey, R.N., director,
Retention and Onboarding. Stewardship

“N Recognition of You” does not replace any existing

recognition practices or awards. Instead this initiative
offers an enhanced, best practice approach and tool kit Growth

to recognize employees who consistently go “above and

beyond” in their role at Norton Healthcare.
To access the “N Recognition of You” reward and
recognition program, visit Nsider and select Reward &
Recognition in the left column menu. This recognition

September 2010 • Norton News • 5

You make us remarkable, Randall Caldwell!
Randall Caldwell, LPN, works in the Emergency Department at Norton Audubon
Hospital. He also is a member of the Service Excellence team, where his job is to
bridge the gap between patients and clinical staff. This includes following up with
patients after they leave the hospital, a simple gesture that proves invaluable to those
who don’t have a primary care physician. Such was the case with a female patient
who had been discharged from the Emergency Department. She told Caldwell she
didn’t really understand one of the medications prescribed and, therefore, did not
have it filled. In reviewing her chart, Caldwell discovered the medication was vital to
her recovery. Without it, she likely would relapse. So Caldwell took time to explain
the purpose and importance of the medication. As a result, the patient got peace of
mind in understanding her treatment, and Caldwell got the satisfaction of knowing
he’d saved her from making a return trip to the hospital – and perhaps a lot more.
To see more examples of how real people are providing remarkable care, visit
NortonHealthcare.com/remarkablemoments.

People

Help ‘outrun hunger’ on Walk honors babies’ lives

Service

Oct. 16 cut short

Register now for the 2010 Kentucky Harvest Outrun Quality The Walk to Remember
Hunger 5K run/walk. Norton Healthcare is the presenting and memorial service is an
sponsor of the event, which will be held Saturday, annual event to support and
Oct. 16, at 9 a.m. at the Seneca Park walking loop. All Stewardship raise awareness for families
proceeds benefit Kentucky Harvest. whose lives have been
Since 1987, Kentucky Harvest’s mission has been to touched by the untimely loss
get food from people who have it but don’t need it to of a baby due to miscarriage,
Growth stillbirth or early infant
those who need it but don’t have it – free of charge. This death. Consoling Parents support group and Norton
People

mission is executed every day by an expansive network Women’s Pavilion invite all family members, friends and
of volunteers who pick up food that would otherwise health care professionals, regardless of hospital affiliation
Service
be discarded. Restaurants, bakeries, hospitals, food or how long it has been since the loss occurred. In the
purveyors, stores, food manufacturers, schools, families past, attendees have traveled from across Kentucky and
and individuals donate food that is then delivered to the Indiana.
Quality
needy at homeless shelters and food pantries. In 2009 To register or for more information about this free
more than 2 million pounds of food were distributed event, call 629-1234.
throughout the region. People
Stewardship
The Outrun Hunger 5K will begin midway down the
walking loop at Seneca Park, near the intersection of Sixth annual Walk to Remember
Cannons Lane and Pee Wee Reese Road. RegistrationService Pregnancy and infant loss awareness walk
is $20 through Oct. 10; afterward it increases to $25. Sunday, Oct. 17 Growth
Online registration is available at www.rivercityraces.com.
Quality
Race-day registration begins at 8 a.m. and ends at 8:45 a.m. Festival Plaza • Waterfront Park • Louisville
1 to 3 p.m. – Registration, music and children’s
activities
Stewardship
3 p.m. – 1-mile walk
3:45 p.m. – Memorial service

Growth

6 • Norton News • September 2010

Employees receive Good Samaritan Award
The Good Samaritan Award recognizes employees who
go well above and beyond the call of duty by performing
extraordinary acts of service for patients, guests or members
of the community and represents the pinnacle of recognition
for service excellence at Norton Healthcare. Congratulations
to the newest recipients of the Good Samaritan Award.
Debbie Beeler
In early December, Debbie Beeler, community services
representative in the Norton Healthcare Access Center, took
a call from a man who had suffered second- and third-
degree burns in a house fire. He
had no health insurance and was
looking for a place where he could
receive treatment. As they talked,
Beeler learned that the man, his
wife and their two young daughters
had lost everything in the fire.
Beeler referred the man to a clinic
for treatment of his burns, but her assistance didn’t stop
there. Her office contributed $100 to buy clothing and toys
for the family’s two children. Beeler also enlisted the help of
friends and co-workers to collect a truckload of clothing for
the family, which she personally delivered the week before
Christmas.
Dante Malone
Dante Malone, transportation
care associate, Norton Hospital,
noticed an employee leaning
against a wall saying he felt numb
on one side of his body. Having
recently received education on the
signs of possible stroke, Malone
Help turn used shoes into life-giving water
Look for details soon about a “shoe drive” on Saturday,
Oct. 2. Norton Healthcare and other local health care
providers will be collecting unneeded shoes for Edge
Outreach and Shoeman Water Projects. Shoeman Water
Projects is a nonprofit organization that ships donated
shoes to retailers in developing countries for resale. The
immediately called to request help. A few weeks later while
on break, Malone heard a car engine revving and sensed
that something was wrong. He approached the vehicle and
saw that the driver appeared to have suffered a seizure.
Malone noticed a lit cigarette that the driver apparently had
dropped onto the seat during the seizure. With the help of
a nurse, he extinguished the cigarette. As they waited for
help to arrive, Malone comforted the driver while the nurse
assessed him.
Joshua Meier, M.D.
Scenes of human suffering in
Haiti following the earthquake in
January 2010 touched many Norton
Healthcare employees who stepped
forward to help in a variety of
ways. One of those employees was
Joshua W. Meier, M.D., a pediatric
orthopaedic surgeon with Children’s Orthopaedics of
Louisville. Dr. Meier joined a 13-person medical mission
trip and was one of the first physicians from Kentucky to
arrive in Haiti after the disaster. From Jan. 30 through Feb.
12, Dr. Meier’s team treated approximately 600 patients and
performed about 75 surgeries ranging from complicated
orthopaedic procedures to minor outpatient procedures.
Dr. Meier cared for earthquake victims who were suffering
People
from dehydration, crush injuries, broken bones and
complications resulting from sanitation issues.
Service
Quality
Stewardship
Growth
People
funds generated provide drilling rigs, water purification
Service
systems and hand pump repair micro-businesses, resulting
in clean, fresh water for those who might otherwise die.
Edge Outreach is a Louisville nonprofit organization that
Quality
specializes in delivering, installing and operating low-cost,
highly efficient water treatment systems.
Stewardship
September 2010 • Norton News • 7
Growth
Meet our service stars
Norton Healthcare units, departments and offices Surgery
that have quarterly patient satisfaction scores in the top Ultrasound
10 percent among nearly 1,500 comparable facilities Vascular Lab
nationwide become members of Norton Healthcare’s
exclusive 90th Percentile Club. That kind of achievement Norton Hospital
4L – Medical/Surgical
takes leadership, teamwork and a strong commitment to
5A – Telemetry
excellence. Norton Healthcare salutes these exemplary
5H – Cardiology ICU
employees and thanks them for their dedication to
5J – Telemetry
compassionate care that meets and exceeds our patients’ Cardiac Rehabilitation
expectations. Congratulations to our second quarter 2010 Patient Registration: Inpatient
service stars:
Kosair Children’s Hospital Norton Suburban Hospital
4E – PICU 2W – Medical
4W/7E – Surgical 4A – Telemetry
MRI Food and Nutrition Services
Patient Registration: Outpatient ICU/CCU
Patient Registration: Inpatient
Norton Audubon Hospital Women’s Surgery
Day Surgery
Endoscopy Norton Cancer Institute
Laboratory Norton Cancer Institute Radiation Center
Patient Registration: Ambulatory Surgery Louisville Oncology – Audubon
Radiology Louisville Oncology – Brownsboro
Louisville Oncology – Corydon
Norton Brownsboro Hospital Louisville Oncology – Shelbyville
3W – Medical/Surgical
4E – Medical/Surgical Norton Physician Services
4W – Medical/Surgical Norton Advanced Orthopaedics – Shelbyville
Emergency Department Norton Community Medical Associates – Dorsey
Endoscopy Norton Community Medical Associates – Hurstbourne
Environmental Services: Inpatient, Outpatient and Norton Community Medical Associates – Pewee Valley
Ambulatory Surgery Norton Orthopaedic Specialists – Louisville Bone & Joint
Food and Nutrition Services Norton Surgical Specialists
Guest Services: Inpatient, Ambulatory Surgery and Emergency
ICU Outpatient centers People

Radiology Norton Diagnostic Center – Dupont

Sleep Lab Norton Diagnostic Center – Fern Creek
Service

Cardiovascular/pulmonary summit scheduled Quality

The seventh annual Louisville Cardiovascular and This year’s topics include angioplasty and stenting, lung
Pulmonary Summit will be held Friday, Nov. 5, from 7 a.m. recruitment techniques, research in high-flow
People therapy,
to 3:30 p.m. at the Fern Valley Hotel & Conference Center, updates in neurological and stroke care, and
Stewardship
advances in
2715 Fern Valley Road. The summit is designed especially chest pain treatment. Six CEU credits are available. The
Service
for health care professionals in cardiology, vascular, registration fee for Norton Healthcare employees is $45.
pulmonary and emergency care. Leading physicians and For more information, call 629-1234. Growth
health care providers will present the latest information
Quality
about best practices and new technology.

8 • Norton News • September 2010 Stewardship

‘Green’ health care program scheduled
Norton Healthcare is a supporting sponsor of
“Sustainable Health Care in Kentucky: The Case for Going
Green and How to Get There.” The one-day program will be
This program is part of a longer conference sponsored
by the Kentucky Healthcare Coalition, whose members
include the Kentucky
People societies for health care engineering,

held Oct. 20 at the Galt House. It has been approved by the public relations, materials management, security/safety and
Kentucky Board of Nursing for six contact hours for nurses. biomedical engineering. Register online at www.kyha.com/
Service
The registration fee is $59 through Sept. 15 and $69 from home/allied-societies. Direct questions to Jennie Hirtzel at
Sept. 16 through Oct. 14, when preregistration ends. The fee (800) 493-1117.
will be $79 at the door. Lunch is not included, but discount
Quality
coupons for local restaurants will be available.
The keynote speaker will be Animal Planet’s Jeff Corwin.
The author and television host has been working for the
Stewardship
Jeff Corwin of Animal Planet
conservation of endangered species and ecosystems around
the world since he was a teenager. Animal Planet audiences
best know Corwin as host of “The Jeff Corwin Experience,”
Growth
which reaches more than 13 million viewers
in the United States and is broadcast in more than
70 countries worldwide.
Other speakers include Barbara Sattler, R.N., Dr.P.H.,
Alliance of Nurses for Healthy Environments; Gary
Cohen, co-founder of Health Care Without Harm;
Kai Abelkis, Boulder Community Hospital, Boulder,
Colo.; and Rob Kaplan, Brown-Forman. Norton
Healthcare’s David Boome, system director, Facility
Planning and Construction Management, and Wayne
Ramsey, system director, Engineering, will present a
session on LEED design, construction and operations
of green health care facilities.

LIVING the Service Basics

I use the Golden Rule: “I treat others as I would like to be treated.”
• Treat customers, families and co-workers with respect and compassion.
• Meet each person’s needs as if they were your own.
• If you take time to listen to others, they will tell you through their words and actions how they
would like to be treated.

Voice of the customer from recent surveys:

• “Staff had excellent manners, treated usPeople
with respect, were compassionate and just awesome!”
• “It was like family taking care of me.”
–Chuck Patyk
Service

Quality
September 2010 • Norton News • 9
Interventional radiology suite opens
Kosair Children’s Hospital now has a state-of-the-art biplane
interventional radiology suite. Biplane technology provides leading-
edge, two-dimensional imaging to assist interventional radiologists
in performing a multitude of procedures, including biopsies and
abscess drainages.
Interventional radiology is a medical specialty in which minimally
invasive procedures are performed using imaging guidance, such
as X-rays and ultrasound. These procedures often replace open
surgical procedures, offering many patient benefits, including smaller
incisions, less risk, less pain and shorter recovery times.
“Prior to the suite’s opening, many of these procedures were done
in operating rooms or at the bedside,” said Jeffrey Foster, M.D., Photo by Jamie Rhodes

interventional radiologist and chief of pediatric radiology. People

“In some
instances, children had to be referred to facilities in other cities for
certain procedures. With the opening of the biplane interventional
Service
radiology suite, Kosair Children’s now has an appropriate setting to
meet the needs of children requiring this advanced care.”
Quality
Dr. Jeffrey Foster, second from left, performs a
procedure on an infant in the interventional radiology
suite at Kosair Children’s Hospital. He is assisted
by, clockwise from left, radiologic technologists
Amy Key and Mary Ann Robertson, Rajaneeshankar
Palani, M.D., and registered radiology assistant
Beth Torsiello.

Suburban employee organizes blood drive Stewardship

One of Pam Safi’s responsibilities as a patient care
associate in the operating room at Norton Suburban
Hospital is to supply patients with blood when needed Growth
during surgery. In celebration of her 40th birthday, Safi
took that responsibility one step further and organized a
blood drive in lieu of receiving gifts. Safi’s career has taught
her about the need for people to donate blood, and she
recognized the opportunity to make a difference.
Safi has a rare blood type – AB negative – and has
always been vigilant about donating blood. Earlier this
year, she realized she had been so busy with her career
and family that she hadn’t been able to donate in quite
some time. Her children, ages 17, 6 and 19 months, were
a major motivation behind the idea to organize a blood
drive. Safi wanted to set an example for them so that they
from 52 donors at the blood drive, hosted by Norton
Suburban Hospital, the American Red Cross and Safi. The
atmosphere was festive with music, food and drinks, which
also helped to draw a crowd.
“I originally thought it would be a piece of cake to recruit
40 donors,” Safi said. “It was actually pretty hard work.”
Safi’s new goal is to challenge other people to turn their
birthdays into blood drives.
“The response to this drive was amazing, and I am so
grateful for all the help I received,” Safi said. “I would love
to see this idea take off beyond my family and friends.”
–Emily Lekites People
Service

would realize the importance of giving back to the

community.
According to Safi, her birthday was the perfect Quality

time to do something meaningful.

“We can all give instead of receive,” she said. “At
40, how many things do we really need?” Stewardship

Safi set a goal of getting 40 people to donate

– one for each year of her life. She began
reaching out to friends, family members and Growth

co-workers, and before she knew it people

who had never given blood were pledging to
donate. On Aug. 6, 49 units were collected
Pam Safi, R.N.

10 • Norton News • September 2010

Photo by Jamie Rhodes
1 personal health profile = 7 prize drawings
As the region’s largest health care provider, Norton
Healthcare takes seriously its mission of health and healing.
Maintaining a healthy workforce is crucial to fulfilling that
mission.
“Because no one knows your health better than you,
no one is better able to manage and improve it,” said Tony
Bohn, system vice president and chief human resources
officer. “That is why we are asking all employees to fill out
a personal health profile (PHP) during this year’s benefits
open enrollment period.”
The PHP is available online and at open enrollment
benefits fairs coming this fall. As an incentive, each
employee who completes a PHP will receive a free,
confidential personal health report based on his or
her specific answers. The report will provide valuable
information on specific health conditions, guidelines
and recommendations for managing one’s health. The
information and the report are completely confidential, as
a third-party vendor manages the data and prepares the
individual personal health reports.
Employees who complete the PHP will be entered into
prize drawings for an Apple iPod Touch with a sports
armband so it can be used while working out. Seven
drawings will be held – one each week leading up to the
benefits fairs. The deadline for each drawing is 5 p.m. on the
Friday before the Monday drawing. Once entered, names Photo by Nick Bonura
will be left in for future drawings, so it pays to complete the Tammy Ward, executive secretary, Quality Management,
PHP early. The last drawing will be held Monday, Oct. 25. selects an item from the N Good Health table at the Norton
Healthcare Pavilion cafeteria.
Norton Healthcare’s N Good Health team will receive
total aggregate results from all the profiles submitted. The
report will be mailed to each employee’s home. N Good fitness and nutrition advice. In Norton Healthcare cafeterias,
Health is a wellness philosophy that all Norton Healthcare the N Good Health logo denotes healthy food choices, and
employees are urged to adopt in leading a healthy lifestyle food items include nutritional information. The N Good
and maintaining a healthy work-life balance. Health website provides information on health and wellness
The goals of N Good Health are to help employees be topics.
healthier, happier and more productive and to control health Watch your e-mail for a link to the PHP. Direct any
insurance premiums. N Good Health provides resources questions to wellness coordinators Jamie Newman, R.N., at
and information on fitness, nutrition, the mind/body/spirit jamie.newman@nortonhealthcare.org or Allison Ledford at
connection and medical management. A fitness center is allison.ledford@nortonhealthcare.org.
located on the downtown campus, and employee discounts
have been negotiated for other area fitness centers. A People

personal trainer visits Norton Healthcare campuses, offering

free fitness activities, group exercise classes and general
Service

Quality

S e p t e m b e r 2 0 1 0 • Stewardship
Norton News • 11
FOUNDATION News
Obesity prevention program continues,
thanks to Kohl’s
Kohl’s department stores has given a grant to the
Children’s Hospital Foundation to renew its commitment
to improve the health of children in our community. This
Kohl’s Cares grant will help continue the Kohl’s Fun-tastic
Fitness Program offered through the Children’s Hospital
Foundation Office of Child Advocacy of Kosair Children’s
Hospital.
The program includes an initiative within Jefferson
County Public Schools to teach fitness and healthy living.
Each child is given a pedometer to record his or her
daily activity. The project also includes online fitness and
nutrition activities available through KosairChildrens.com,
plus the 2010 Kohl’s Family Fun Walk, Run and Bike on
Sunday, Oct. 10, at Iroquois Park.
Kohl’s Cares raises funds by selling books and plush
animals, priced at $5 each. This is the fifth year Kohl’s has
provided support for advocacy programs. Kohl’s has donated
$685,692 since 2006.
The hottest ticket in town:
American Girl Fashion Show
The American
Girl Fashion Show,
sponsored by Qdoba
Mexican Grill and
hosted by the
Children’s Hospital
Foundation, is
Oct. 8 to 10 at
Churchill Downs and
features American
Brianna Stasel, last year’s American Girl characters
Girl raffle winner, with her doll, Ruthie.
modeling historical
and contemporary fashions. Tickets to Molly’s Luau Preview
Party on Friday, Oct. 8, at 7 p.m. are $50 per person and
include a light dinner. This is a Hawaiian-themed preview
party and all girls will receive a special souvenir item.
Tickets to Saturday and Sunday teas at noon and 4 p.m.
are $35 and include tea party snacks. The fashion shows
benefit the neonatal intensive care unit at Kosair Children’s
Hospital. For information or to purchase tickets, visit
HelpKosairChildrensHospital.com or call 629-KIDS.
M o d e r n H e a l t h c a re ’s Best Places to Work in Healthcare 2009
B e st P l a ce s to Wo r k in Kentucky – five consecutive years
New weekend for the Festival
of Trees & Lights
The 21st annual Festival of Trees &
Lights, presented by Republic Bank, will
be held a weekend earlier this year –
Nov. 12 to 14. The festival includes
sales of decorated trees and wreaths, a
Gift Shop and a Sweet Shop, children’s
activities, celebrations of faith traditions
and more.
General admission: $3 for children under 12 and senior
citizens (65+); $5 for adults; small additional fee for
children’s activities
Friday, Nov. 12 • 10 a.m. to 5 p.m. • Preview Day –
no children’s activities
Friday, Nov. 12 • 6 to 9 p.m. • Dickens Family Night,
presented by Rumpke. Dickens-era costumed characters
and carolers, pictures with Santa Claus, special children’s
activities and fireworks. Children: $5; adults: $8; families of
four or more: $25
Saturday, Nov. 13, and Sunday, Nov. 14 • 10 a.m. to
6 p.m. Scout Days – patches for scouts and children’s
activities
Visit HelpKosairChildrensHospital.com
People or call
629-KIDS for more information or to purchase advance
tickets for Dickens Family Night.
Service
For information about ways to get involved with the
Children’s Hospital Foundation and Norton Healthcare
Quality
Foundation, call 629-8060 or visit the foundations page
on Nsider.
Stewardship
Growth
ews
A Publication of Norton Healthcare
Marketing and Communications Department
EDITOR: Cheryl Lockhart
DESIGNER: Kevin Bayless
COPY EDITORS: Jen Reynolds, Tammy Warren
P.O. Box 35070
Louisville, KY 40232-5070
502.629.8070 Phone
502.629.2688 Fax
nortonnews@nortonhealthcare.org
©2010 Norton Healthcare