Beruflich Dokumente
Kultur Dokumente
Maintenance Manual
Dear. Concessionaire
Please fill-out the 1st copy of the receipt protocol of the Term of Guarantee and the
Vehicle's On-board Literature at the end of this manual, detach it and send it to the Area
of Guarantee Processing of Mercedes-Benz do Brasil Ltda.
Internet
E-mail and Chat
www.mercedes-benz.com.br
Refuel your vehicle only with low sulfur content diesel oil
In order to assure the BlueTec5® exhaust gas aftertreatment system proper operation, the vehi-
cles with engines according to PROCONVE P7 (Euro 5) are to be refueled only with diesel oil with
low sulfur content (S50 or S10 diesel oil). The use of diesel oil with high sulfur content, besides
considerably raising the gas and particulate materials emission index, leaving your vehicle in dis-
agreement with the legal requirements of environmental protection, causes damages the com-
ponents of injection system and exhaust gas aftertreatment system, and increases the cylinders
and the engines segment rings wearing.
ARLA32 (AdBlue®)
The product ARLA32 (NOx Automotive Reducer Liquid Agent) is a urea-based chemical reagent,
essential for BlueTec5® exhaust gas aftertreatment system operation. The vehicle with en-
gine according to the PROCONVE P7 (Euro 5) must be always kept filled with
ARLA32, because the engine operation without this products considerably raises the
NOx (nitrogen oxide) emission levels and the vehicle no longer complies with the le-
gal requirements of environmental protection.
Note: The product ARLA32, nomenclature adopted in Brazil for the urea-based chemical
reagent, is of specific use for the exhaust gas aftertreatment system, also internationally known
by the nomenclatures AdBlue® in Europe and DEF (Diesel Exhaust Fluid) In the Unites States of
America.
3
A
Aggregates oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
C
Confirmations
Body manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Control of delivery inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Control of oil change in manual or automatic gearbox . . . . . . . . . . . . . . . . . . . . . 90
Control of retarder oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Control or rear axle oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Maintenance services control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Considerations regarding vehicle maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Aggregates oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Confirmation of maintenance services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Control of exhaust gases emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Engine oil and oil filter change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Front and auxiliary axles wheel hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Genuine Mercedes-Benz Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Maintenance services of the body and additional implements assembled by third par-
ties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pneumatic system air drier and oil separator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Services at the Customer charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tightening of nuts and bolts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Tires rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
D
Daily inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Definition of the vehicle maintenance category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Delivery inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
E
Engine oil and oil filter change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
I
Instructions to the Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intervals of the maintenance services and oil change . . . . . . . . . . . . . . . . . . . . . . . . . 33
Maintenance intervals (HIGHWAY SERVICE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Maintenance intervals (MIXED SERVICE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Maintenance intervals (SEVERE SERVICE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
L
Lubricants and fluids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chassis lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4
Engine coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Fuel gas (CNG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Recommended lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
M
Maintenance services
"W1" and "W5" maintenance complementary services . . . . . . . . . . . . . . . . . . . . . 60
Additional maintenance services by time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Additional maintenance services every 240,000 km (or, at maximum, every fifteen
years) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Additional maintenance services every 240,000 km (or, at maximum, every two years)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Complimentary maintenance services "Z2" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Complimentary maintenance services "Z4" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Maintenance services "M" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
S
Service interval chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
W
Warranty term . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Warranty term 5
Warranty term
1 Mercedes-Benz do Brasil Ltda. assures the Vehicle duly identified in this manual,
against defects pertaining to material, manufacturing and assembly, according to the
conditions established in the Warranty.
2 EFFECTIVE PERIOD
2. 1 The present Vehicle warranty is granted for the following basic periods:
• 1 year or 50,000 km, whichever occurs first, for the chassis;
• 1 year or 100,000 km, whichever occurs first, for the powertrain.
Remark:
When the vehicle is purchased with especial warranty codes, the effective period es-
tablished by the especial warranty supersedes the basic intervals specified in this war-
ranty statement.
2.1.1 The warranty shall start from the issue date stated on the Vehicle sales Invoice
issued by the Mercedes-Benz Authorized Dealership or by Mercedes-Benz do
Brasil Ltda. to the first owner.
2.1.2 In the case of a Vehicle purchased for industrialization by a body and equip-
ment manufacturer, the periods established for warranty will start on the date
of sale of the Vehicle to the end Customer.
2. 2 The Vehicle warranty is granted to the first and succeeding owners, according to
the conditions and coverage period established in this Warranty.
3 SCOPE
3. 1 The present warranty is valid only for a Vehicle purchased within the country or
region to which it has been configured.
3. 2 In order to have an eventual Vehicle property transfer recognized during the war-
ranty term, it is essential that the transfer be registered either at a Mercedes-
Benz Authorized Dealership or at a Mercedes-Benz Authorized Dealership or Re-
pair Shop.
3. 3 The warranty covers all the components originally assembled on the Vehicle, ac-
cording to the description on the sales Invoice, including either components
manufactured by the DAIMLER group companies or purchased by DAIMLER from
its suppliers.
3. 4 It is optional for the Vehicle owner to directly seek the original component manu-
facturers, who may eventually assure their components through their own cus-
tomer assistance network.
Remark:
Refer to any Mercedes-Benz Authorized Dealership or Repair Shop regarding these
components and their respective manufacturers.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
6 Warranty term
3. 5 The occurrences described below are excluded from this Warranty. Mercedes-
Benz do Brasil Ltda. is exempt from any responsibility relative to these occur-
rences, and will not acknowledge any expenses incurred regarding:
3.5.1 replacement of parts whose wearing is directly due to their function, such as:
alternator and starter brushes, piping and other components of the exhaust
system, clutch disc, brake pads or borders, brake discs or drums, bearings and
seals in general, probes and sensors in general, carpets, linings, buttons and
panel parts internal to the vehicle, bushings and shock absorbers in general;
3.5.2 replacement of necessary parts and products for vehicle ordinary, regular
maintenance, such as: general filtering elements, engine cooling fluid, wax-
based protector, fuel and the like, brake fluid, power steering fluid, lubricating
oils, grease, joints of sealing, activation and additional straps, replaced at any
time or at the timely revisions;
3.5.3 vehicle usual maintenance services such as: retightening, cleaning, cleansing,
lubrication, checkings, regulations and other tasks foreseen in the Vehicle
Maintenance Plan;
3.5.4 replacement of wiper blades, light bulbs and fuses, which have limited durabil-
ity and will be covered for 03 (three) months in warranty, starting from the In-
voice issue date to the first owner;
3.5.5 repair of any malfunction as a result of post installation of electric-electronic
equipment in the vehicle, i.e. cellular phones, sound and/or image equipment,
antilock brake systems, alarms, trackers, among others, which may cause in-
terference to the original electronic modules and their respective networks;
3.5.6 repair of painting, body and in other components through damages caused by
environmental factors or other factors of external influences, including, but not
limited to tree debris, bird droppings, salt, sea air, acid rain and hailstorm, cor-
rosive materials, windstorms, tornados, storms, electrical and solar discharg-
es, flooding, earthquakes, deluging, inundation, chemical product application
or other products neither approved nor recommended by Mercedes-Benz do
Brasil Ltda., among others, or still, damages resulting from fortuitous cases
and majeure force;
3.5.7 steering alignment and wheel balancing;
3.5.8 battery charging;
3.5.9 tires;
3.5.10 labor for accessory installation;
3.5.11 deployment of own personnel or third party, immobilization and towing of vehi-
cle;
3.5.12 repairs to any vehicle components, as a direct or indirect result of accidents,
collisions, crashes, as well as other external factors described in this Warranty;
3.5.13 repair to damages caused by reduced or improper maintenance;
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Warranty term 7
3.5.14 installation or replacement of non-Genuine parts and accessories and/or not
ratified by Mercedes-Benz;
3.5.15 maintenance and/or repair undertaken outside of the Mercedes-Benz Autho-
rized Dealership or Authorized Mercedes-Benz Repair Shop network;
Remark:
The above mentioned parts replacement and service contracting are a sole responsi-
bility of the vehicle owner and products. Therefore, we recommend all maintenance
services be always undertaken at the Mercedes-Benz Authorized Dealership or the Au-
thorized Mercedes-Benz Workshop network, as these possess the technical knowledge
and the adequate tools to carry out the necessary work.
Attention:
Employment of the Vehicle in coastal areas, with high degree of saline substances
and/or on precarious roads, requires a more select mechanical and body conserva-
tion and maintenance, demanding possible repairs, which will always be the owner's
responsibility. Under these conditions we recommend the Vehicle be frequently ex-
amined, and whenever any kind of damage is detected, the owner should immediate-
ly arrange for the repairs to be carried out, including on painted surfaces and in
vehicle lower structure. Lack of adequate maintenance will invalidate the warranty.
4 CONDITIONS FOR WARRANTY VALIDITY
The warranty will remain valid only if the Vehicle meets cumulatively the following
conditions:
4. 1 Rigorously follow the operation and maintenance instructions prescribed by Mer-
cedes-Benz do Brasil Ltda. in the vehicle manuals;
4. 2 Perform all services established by Mercedes-Benz do Brasil Ltda. through the
Mercedes-Benz Authorized Dealership or the authorized Mercedes-Benz Repair
Shops, in Brazilian territory and at the fixed mileage and/or time intervals as in-
dicated in the Vehicle Maintenance Manual.
Remark:
Make sure that the Mercedes-Benz Authorized Dealership or Repair Shop, responsible
for performing the maintenance services, has filled out, stamped and signed the re-
spective confirmation chart in this Service Manual, avoiding this way any trouble when-
ever warranty services are required.
4. 3 Adequately employ the Vehicle, according to its specifications, and use it accord-
ing to its designated purpose;
4. 4 Maintain the Vehicle according to its original characteristics, using only original
Mercedes-Benz replacement parts and accessories;
4. 5 Present the warranty request directly to a Mercedes-Benz Authorized Dealership
or an authorized Mercedes-Benz Repair Shop;
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
8 Warranty term
4. 6 Exclusively employ fuels, lubricants and fluids recommended by Mercedes-Benz
do Brasil Ltda;
Remark:
Employment of fuels, lubricants and fluids which have been counterfeited and/or con-
taminated, as well as the use of non-Genuine filter elements, may cause damage to the
engine and fuel injection system, which will not be covered by the warranty.
4. 7 Perform all maintenance, repair and adjustments at one of the Mercedes-Benz
Authorized Dealerships or Authorized Mercedes-Benz Repair Shops in the Brazil-
ian territory;
4. 8 Apply only genuine Mercedes-Benz spare parts and accessories and testify the
purchase by presenting the Invoice, whenever acquired by the end consumer.
5 EXECUTION OF THE WARRANTY
5. 1 The obligations of Mercedes-Benz do Brasil Ltda., related to this warranty, are
limited to the repair of the Vehicle, without any burden to its owner, through the
replacement of parts by other original parts, within the manufacturer's technical
specifications, after examination by the Mercedes-Benz Authorized Dealership or
Authorized Mercedes-Benz Repair Shop, having uncovered defective parts or
components liable to be covered by this warranty;
5. 2 The present warranty does not cover the vehicle, as well as any of its compo-
nents, parts and accessories which:
5.2.1 was object of a write-off declaration by an insurance company, especially in
cases of accidents of any nature, fire, total or partial water immersion, even if
it was repaired or overhauled at a later date;
5.2.2 was scrapped and/or had its registration canceled, even if it was later re-
paired or overhauled and put back into circulation;
5.2.3 was not submitted to services according to the specifications and conditions
listed in the Maintenance Plan by a Mercedes-Benz Authorized Dealership or
Authorized Mercedes-Benz Repair Shop.
5. 3 The parts identified as being defective and replaced as per this warranty will be-
come the property of Mercedes-Benz do Brasil Ltda.;
5. 4 The warranty does not cover accessories, equipment and/or installations of any
kind, including electric-electronic devices assembled by third parties on Mer-
cedes-Benz Vehicles, and furthermore Mercedes-Benz do Brasil Ltda. will not in-
clude in warranty those Vehicles in which such items installed and/or assembled
cause directly or indirectly damages and defects;
5. 5 The warranty of defective parts or components replaced by others, according to
the manufacturer's specification and, of services performed during the Vehicle's
warranty term, ends through the conclusion of the warranty period and/or
through the conditions established in this Warranty;
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Warranty term 9
5.6 In the warranty service, the Dealer or Authorized Repair Shop must verify if the
problem indicated by the customer is not resulted from eventual changes or as-
sembling of equipments accomplished by third-parties, such as: application of
additional axle, power take-off, chassis enlargement, etc., because the problems
originated by such changes are of total responsibility of the company that ac-
complished the changes and, therefore, will not be covered by the warranty Mer-
cedes-Benz.
5.7 The current warranty does not cover the payment or other form of compensation
to any title, expenses or damages, including moral rights, direct or indirect, to
people or goods, loss of benefits, provision for inactivity of profits, as conse-
quence of the product, component or vehicle fault.
6 WARRANTY EXTINCTION
The present warranty shall cease in the following cases:
6. 1 When the effective periods listed in item 2 - EFFECTIVE PERIOD have ended;
6. 2 When within the time span of item 2, there is evidence that the conditions of this
Warranty are not being followed, especially regarding item 4 - CONDITIONS FOR
WARRANTY VALIDITY;
6. 3 When maintenance and repair of the Vehicle, as well as any of its components, is
performed outside of the Mercedes-Benz Authorized Dealerships or Authorized
Mercedes-Benz Repair Shop network;
6. 4 When parts and accessories which are non-Genuine, non-approved, non-recom-
mended and/or non-ratified by Mercedes-Benz do Brasil Ltda. are employed;
6. 5 When the vehicle is used in any type of competition;
6. 6 When the vehicle is used in conditions beyond its own capacity, such as excess
passengers, installed equipment, load or tow load;
6. 7 When Vehicle or its components damage is caused due to total or partial immer-
sion in water, such as in flooding, deluging and inundating, including cases in
which there has been water intake by the engine and/or other aggregate and
subsequent damages;
6. 8 When damages caused by environmental conditions, chemical products, salt, sea
water, bird droppings and other corrosive elements occur;
6. 9 When abrasive and/or coarse materials, tardy removals and/or foreign and inad-
equate materials are used;
6. 10 When the vehicle is imported or exported from/to any country different from
that it was built for;
6. 11 Disconnection, tampering or modification of the odometer, speedometer and/or
tachograph originally built in by Mercedes-Benz do Brasil Ltda. on the vehicle,
even if occurring through a device that disconnects or disguises the information
obtained by the mentioned components;
6. 12 When there are damages caused by external agents;
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
10 Warranty term
6. 13 When damages are caused by accidents in general.
7 Overview
7. 1 Mercedes-Benz do Brasil Ltda., or a company of the DAIMLER group manufactur-
ing the vehicle abroad, and its Mercedes-Benz Authorized Dealership or Autho-
rized Mercedes-Benz Repair Shop network reserve the right to, without prior
notice, introduce modifications and improvements of any kind to the Vehicles, as
well as to any components, parts and accessories, manufactured and/or sold at
any given moment, without the obligation of introducing these same modifica-
tions on Vehicles, components and products manufactured or sold previously;
7. 2 The present Warranty is solely applicable to Mercedes-Benz Vehicles and does
not recognize any other commitments adopted or established by anyone regard-
ing these same Vehicles;
7. 3 Mercedes-Benz do Brasil Ltda. recommends the owner of the present Vehicle, in
order to use the warranty to full extent, to refer to the Mercedes-Benz Authorized
Dealership or Authorized Mercedes-Benz Workshop network, the technical man-
uals supplied with the Vehicle (maintenance manual, operation manual, etc.) or
Mercedes-Benz do Brasil Ltda. itself regarding the correct and adequate utiliza-
tion.
Mercedes-Benz do Brasil Ltda.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Customer Assistance 11
Customer Assistance
Mercedes-Benz do Brasil Ltda. is concerned not only in manufacturing vehicles with the
most advanced technology, but also in providing technical assistance to keep them under
perfect use conditions, counting with an extensive Network of Concessionaires or
Mercedes-Benz Authorized Workshops all over the national territory.
Therefore, if your vehicle has any technical problem, send it to a Concessionaires or
Mercedes-Benz Authorized Workshops Mercedes-Benz and inform the problem to the
service manager.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
12 Delivery inspection
Delivery inspection
Before the vehicle handover to the Customer, the Concessionaire must perform a
handover inspection, checking the items listed below. The Concessionaire responsible for
the service must record this manual, in the respective confirmation field, the vehicle
handover inspection has been performed.
Check the level
Engine oil
Hydraulic steering fluid
Clutch actuation system fluid
Engine coolant
Windshield washer fluid
Services
Intake pipe between the air filter and the engine: Check the tightness
Engine cooling system: Check the concentration of the anti-corrosive or anti-
corrosive/antifreeze
Check the fastening of the flanges or universal joints of the transmission shafts and
re-tighten if necessary
Calibrate the tires pressure, including the spare wheel
Re-tighten the spring pack “U” bolts (steel spring suspension)
Wheel fastening nuts re-tightening
Spare wheel support re tightening (spare tire)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Delivery inspection 13
Vehicles with pneumatic suspension: Re-tighten the brackets of the front and rear
suspensions
Check the front and rear wheels brake cylinders attachment. Re-tighten if necessary
Chassis for articulated buses: Check the firm seating of the bottom bellows of the
articulation assembly. If the corrugated bellows is slack, stretch the tension cables
Chassis for articulated buses: Re-tighten the fastening bolts of the articulation
assembly in the front and rear wagons and the fastening bolts of the floor platform
over the articulation
Chassis for articulated buses: Re-tighten the fastening bolts of the articulation's
hydraulic dampening
Carry out the vehicle's internal and external cleaning
Check the general state of the vehicle (upholstery, linings and paintwork)
Check the on-board tools, the documents and the on-board literature
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
14 Instructions to the Customer
Instructions to the Customer
When handing-over the vehicle, the following instructions must be provided to the
Customer:
• Explain the vehicle's operation in details
• Explain the operation of the BlueTec5® technology
• Explain the importance of the utilization of specified diesel oil (S50 or S10 diesel oil)
• Explain the importance of filling the ARLA32 reservoir and the consequences of utilizing
not recommended or contaminated ARLA32
• Inform that the vehicle is provided with the OBD (MIL warning light) system and explain
the purpose and operation of this system
• Instruct about the break-in period
• Explain the maintenance categories
• Instruct about the jack application points under the vehicle
• Explain how to tow the vehicle
• Explain the warranty conditions
• Recommend reading the board literature
• Instruct regarding the correct use of anti-corrosive-antifreeze product and the
recommended lubricants
• Explain the instruments cluster operation
• Explain the batteries general switch operation
• Explain the operation of the emergency disconnection system, guide on the intervals for
lubrication of the chassis components and the intervals for aggregates oil changes
independent of the inspection intervals.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Lubricants recommended by Mercedes-Benz 15
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
16 Lubricants and fluids
Lubricants and fluids
G ATTENTION
The lubricants and fluids are harmful to the health, because they contain toxic and caustic
integrant parts.
The lubricants and fluids are easily flammable. In the case of fuel gas, additional cares just be
taken during the refueling, because there must be, under no hypothesis, proximity of flames or any
other ignition sources. Only trained personnel can perform the refueling procedure with fuel gas.
Observe the following instructions to prevent eventual injuries on you and other people.
Do not inhale the vapours. In closed environments, make sure that there is enough ventilation to
prevent intoxication.
The lubricants and fluids must not get contact with the skin, eyes or clothes. In the case of contact,
clean the affected part of the skin with water and soap to prevent cauterization or other injuries.
In the case of contact with the eyes, wash it thoroughly with plenty of clean water.
In the case of ingestion of lubricant or fluid, immediately seek medical attention.
Immediately change the cloth dirty with lubricant and fluid in order to prevent the danger of fire
and eventual injuries.
It is forbidden to approach live flames, have light bulbs on unprotected and smoking when handling
lubricant and fluid due to its easiness of fire.
Keep the lubricant and fluid out of reach of children.
Always observe the danger indications related to the toxicity, the danger of cauterization and the
danger of fire indicated in the lubricant and fluid packages or even in the fuel gas filling stations.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Lubricants and fluids 17
Recommended lubricants
G
Lubricants are to be adequate to the vehicle components, therefore, utilize only
products tested and approved by Mercedes-Benz.
The lubricants recommended by Mercedes-Benz are listed in the site: www.mercedes-
benz.com.br, classified according to their applications and properties.
If eventually is necessary to add oil in the aggregate to reestablish the correct level,
use a lubricant of the same class as the product contained in the aggregate.
Do not mix lubricants of different classes, because their properties would be
negatively changed and it could damages the aggregates components or considerably
reduce its life. Damages from mixing the lubricant from different classes are not
covered by the vehicle warranty.
Strictly observe the specified lubricants for each type of aggregate. The incorrect
application of lubricants can cause damages in the aggregates components, which are
not covered by the vehicle warranty.
Os recommended lubricants do not need special additives. These additives can,
including, have a negative effect on the recommended products properties and cause
damages to the aggregates.
In the case of doubt regarding the lubricants application, contact your Concessionaire
or Mercedes-Benz Authorized Workshop.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
18 Lubricants and fluids
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Lubricants and fluids 19
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
20 Lubricants and fluids
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Lubricants and fluids 21
Fuel
Refuel your vehicle only at reliable fuel stations, demanding the specified fuel (diesel oil
with sulfur content equal or below 50 ppm) and free of contaminants.
The utilization of diesel oil with sulfur content above 50 ppm (0.005% of weight), besides
considerably raising the gas emission index, leaving your vehicle in disagreement with the
legal requirements of environmental protection, damages the components of the BlueTec5
exhaust gas aftertreatment system. From the other side, the use of diesel oil with high
index of contaminants saturates prematurely the fuel filters and causes a sensible loss of
engine power, requiring the change of the filtering elements before reaching the intervals
specified in the maintenance plan.
G ATTENTION
During the fuel gas refueling, the engine just remain OFF and the vehicle properly grounded. Only
trained and authorized personnel cam perform the refueling procedure with fuel gas. For any
maintenance or repair intervention in the fuel gas system, it is mandotory to consult a Dealer or
Mercedes-Benz Authorized Workshop.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
22 Lubricants and fluids
Engine coolant
G
Never add only water in the engine cooling system. Refuel the cooling system only with
the recommended coolant, previously prepared.
O engine cooling system must be filled with the recommended coolant and proper for the
conditions where the vehicle will be used. In the case of doubt, consult a Dealer or
Mercedes-Benz Authorized Workshop to inform about the most appropriate coolant for
your vehicle.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Lubricants and fluids 23
Chassis lubrication
The chassis components with lubrication points under pressure must be lubricated
independently from the regular maintenance services, in the following maximum intervals:
• severe service - each 5,000 km
• mixed service - each 10,000 km
• highway service - each 15,000 km
The chassis components must be lubricated in reduced intervals in periods of much rain
or under conditions with much mud or dust.
The chassis components must also be lubricated whenever the vehicle's lower part is
washed or when driving in flooded areas.
For vehicles predominantly utilized in off-road conditions, we recommend that the
transmission shaft universal joints are also lubricated at least once a week.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
24 Considerations regarding vehicle maintenance
Considerations regarding vehicle maintenance
Vehicle maintenance
To maintain the operation safety of your vehicle, the jobs indicated in the maintenance
plan are to be carried out regular and periodically in the recommended intervals,
according to the vehicle's maintenance category.
Provide so that the maintenance works are always performed in a qualified workshop that
has the technical knowledge and tools to perform the required works. For this purpose,
Mercedes-Benz recommends the Concessionaires Network or Mercedes-Benz Authorized
Workshops.
The works indicated in the maintenance plan do not include repairs. Repair work, when
necessary, is to be carried out with a separate job order.
The maintenance service intervals are grouped in the interval tables according to model
and maintenance category of the vehicles.
Engine oil and oil filter change
The interval to change the engine oil and the oil filter depend of:
• the use conditions of the vehicle;
• the type of oil used;
• the time: at least each 12 months.
The maximum engine oil change interval is only reached with the utilization of the
recommended lubricants (see listed products in the site:
www.mercedes-benz.com.br).
Do not add any additive to lubrication oils approved and recommended by Mercedes-Benz,
as the use of such additives can influence negatively the properties of the lubricant and
cause engine damage.
The viscosity class SAE for the engine oil must be chosen due to the average temperature
in the regions in the respective season of the year.
The use of engine oil not approved and not recommended by Mercedes-Benz can restrict
the rights of the Warranty claims.
Any Dealer or Authorized Service Post can provide additional information regarding this
issue.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Considerations regarding vehicle maintenance 25
Remark:
The engine oil will have to be changed every M maintenance service, independent of
the class of lubricants utilized (MB 228.3 or MB 228.5).
Remark:
The consumption of a small percentage of lubricant oil is absolutely normal to any
internal combustion engine. Considering that the intervals to change the engine oil are
relatively long, in general and, depending on the vehicle application, it is absolutely
normal to add oil in the oil pan in the internal between the oil changes to compensate
the normal engine oil consumption. However, if you suspect that the lubricant oil
consumption is excessively high, please go to a Concessionaire or Mercedes-Benz
Authorized Workshop to assess the oil consumption.
Only add oil in the oil pan to replenish the oil level when the engine oil volume is in the
minimum level or lower. Do not add oil in the oil pan when the oil level is within the
maximum and minimum level indications.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
26 Considerations regarding vehicle maintenance
G
Some drive axles, although sharing the same nomenclature between them (axle HL4 for
instance), are different in design characteristics and, because of this, are treated
differently in the intervals of lubricant change. Thus, in the maintenance interval tables
there will be a distinction of the type of axles when necessary and the identification has to
be done as demonstrated below.
Drive axles Type 1
The following axles are part of this group:
• HL2 (743.457)
• HH4; HL4 (743.252; 746.980)
• HL5 (745.089; 745.098; 745.099)
Drive axles Type 2
The following axles are part of this group:
• HH4; HL4 (746.875; 746.876; 746.881; 746.882; 746.888; 746.889; 746.990; 746.991)
• HO4; HO6 (746.218; 746.270; 746.271; 746.973; 746.974)
• R 390 (746.984; 746.999)
Utilize only recommended lubricants according to the type of aggregate.
The lists of homologated lubricants can be checked in the site:
http://www.mercedes-benz.com.br/onibus/servicos-e-pecas/oleo
Confirmation of the maintenance services and oil change
The Concessionaire or Mercedes-Benz Authorized Workshop has to record in this manual,
in the respective maintenance confirmation fields, the services of maintenance and oil
change carried out by him, checking all the jobs effectively carried out.
Genuine Mercedes-Benz Parts and Accessories
In order to the maximum life and operational safety to your vehicle, only use genuine parts
and accessories, including air, oil and fuel filter elements, genuine Mercedes-Benz.
Services at the Customer charge
Checks referring to the daily inspection are the responsibility of the Customer/Driver and,
therefore, are not included in the vehicle's periodic maintenance services.
The daily inspection must be made on a daily basis by the driver before start the vehicle
operation.
G
If any irregularity is checked during the daily inspection that can be addressed by the
Customer/Driver, send the vehicle to a Concessionaire or Mercedes-Benz Authorized
Workshop to have it repaired.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Considerations regarding vehicle maintenance 27
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
28 Considerations regarding vehicle maintenance
G Attention
Failure in the wheels hub maintenance can cause from the bearings early wearing, characterized
by the noisy operation, up to the eventual bearings locking with the risk of releasing the vehicle's
wheels, which can result in accidents with unpredictable consequences.
Te grease in the front and auxiliary axles wheels hubs must be changed strictly in the
recommended time intervals according to the vehicle's operational conditions, as
indicated in the maintenance time intervals, respectively for the severe, mixed and
highway service categories.
Observe that in determined exceptional conditions of operation, the wheel hub grease
change interval has to be reduced for the vehicles that are utilized practically every day,
however, with a very low average monthly mileage.
Tires rotation
The tires rotation is a procedure recommended to assure an even wearing of the thread
band.
In a general way, tire rotation has to be carried out at maximum every 10,000 km.
However, as tire wear is influenced by a series of variable factors in function of the
operation conditions, this interval may be re-evaluated by the Customer, together with the
tire maker's Representative and adapted to the type of vehicle application.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Considerations regarding vehicle maintenance 29
G ATTENTION
The checking of the tightening and, if necessary, the re-tightening of fastening nuts and bolts of
some chassis components is essential to compensate for the seating of the parts and to preserve
the circulation safety of the vehicle. The checking of the tightening and eventual re-tightening of
the fastening nuts and bolts is to be carried out at the intervals indicated in the maintenance plan
of the vehicle. Additionally, the wheel fastening nuts and those of the sprig pack "U" bolts (vehicles
with steel spring suspension) require additional checks and re-tightenings at the intervals
indicated below.
Not carrying out this service of checking and re-tightening of fastening nuts and bolts at the
recommended intervals can result in the separation of the chassis component and cause an
accident with serious or fatal injuries.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
30 Daily inspection
Daily inspection
The daily inspection consists in checking under the driver's responsibility, which must be
systematically performed before starting the vehicle daily operation, in order to assure its
operation and driving safety.
The vehicle maintenance plan does not include the vehicle's daily inspection work.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Definition of the vehicle maintenance category 31
The scope and the frequency of the maintenance jobs are established, firstly, by the
different conditions of vehicle utilization.
The Mercedes-Benz maintenance system satisfies all these requirements, enabling to
select from three maintenance categories, the one with the maintenance terms most
adequate to the type of vehicle utilization. Therefore, evaluate in a critical way the
conditions at which your vehicle will be predominantly submitted to. Then, consciously
choose, together with your Mercedes-Benz Concessionaire, the most suitable
maintenance category for your vehicle maintenance.
G
If, due to the vehicle sale or due to the changes in the operation conditions, the
maintenance category has to be changed within the warranty term, this change must
be made with the participation of a Mercedes-Benz Concessionaire and communicated
to Mercedes-Benz do Brasil Ltda.
Heavy Duty
Vehicles used under extreme conditions, operating in the maximum effort or load limits.
Examples:
• Vehicles operating at average speeds under 25 km/h;
• Vehicles operating predominantly in large urban centers and on intense traffic roads;
• Vehicles operating with frequent “stop and go”;
• Vehicles utilized in regular service in public urban transportation;
• Vehicles operating frequently on unpaved roads or on precarious condition roads;
• Vehicles operating in extremely short stretches with high percentage of operation with
the engine idling or with excessive actuation of the engine starter;
• Vehicles operating on highways with stretches predominantly in hills and mountain
regions with long and steep gradients;
• Chassis for articulated buses:.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
32 Definition of the vehicle maintenance category
Mixed Service
• Vehicles operating in regional traffic with few expressways;
• Vehicles operating in mixed stretches with circulation in urban centers and stretches on
highways;
• Vehicles operating at average speeds from 25 km/h to 55 km/h;
• Vehicles operating in mountainous regions with altitude above 2,000 meters;
• Vehicles operating frequently in hilly/mountainous regions with moderate gradients.
Highway service
• Vehicles that predominantly drive on highways or paved roads in good conditions, with
flat topography with few up and down lopes, with average speed high and few
intermediate (example: Intercity and interstate buses).
Important: Vehicles that operate frequently on paved roads on hilly/mountainous
regions with long and steep gradients are to be included in the severe service
maintenance group.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
33
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
34 Maintenance intervals (SEVERE SERVICE)
Maintenance intervals (SEVERE SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (SEVERE SERVICE) 35
Maintenance intervals (SEVERE SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
36 Maintenance intervals (SEVERE SERVICE)
Maintenance intervals (SEVERE SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (SEVERE SERVICE) 37
Maintenance intervals (SEVERE SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
38 Maintenance intervals (SEVERE SERVICE)
Maintenance intervals (SEVERE SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (SEVERE SERVICE) 39
I
Maintenance intervals (SEVERE SERVICE)
** The series lubricant and the “M” inspections determine the first oil change of the aggregate.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
40 Maintenance intervals (SEVERE SERVICE)
I
Maintenance intervals (SEVERE SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
42 Maintenance intervals (MIXED SERVICE)
Maintenance intervals (MIXED SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (MIXED SERVICE) 43
Maintenance intervals (MIXED SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
44 Maintenance intervals (MIXED SERVICE)
Maintenance intervals (MIXED SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (MIXED SERVICE) 45
Maintenance intervals (MIXED SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
46 Maintenance intervals (MIXED SERVICE)
Maintenance intervals (MIXED SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (MIXED SERVICE) 47
Maintenance intervals (MIXED SERVICE)
** The series lubricant and the “M” inspections determine the first oil change of the aggregate.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
48 Maintenance intervals (HIGHWAY SERVICE)
Maintenance intervals (HIGHWAY SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (HIGHWAY SERVICE) 49
Maintenance intervals (HIGHWAY SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
50 Maintenance intervals (HIGHWAY SERVICE)
I
Maintenance intervals (HIGHWAY SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (HIGHWAY SERVICE) 51
Maintenance intervals (HIGHWAY SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
52 Maintenance intervals (HIGHWAY SERVICE)
I
Maintenance intervals (HIGHWAY SERVICE)
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried
out at the specified intervals. Otherwise, damages can occur in the vehicle's components or
failures in safety systems operation. It can result in accidents with injuries on you and other
people.
Maintenance intervals (HIGHWAY SERVICE) 53
Maintenance intervals (HIGHWAY SERVICE)
** The series lubricant and the “M” inspections determine the first oil change of the aggregate.
Before carrying out maintenance work, always read the technical documentation, as for example,
G ATTENTION the Operation Manual and the workshop information. Always have the maintenance work carried out
at the specified intervals. Otherwise, damages can occur in the vehicle's components or failures in
safety systems operation. It can result in accidents with injuries on you and other people.
54 Maintenance services “M”
Maintenance services “M”
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
Maintenance services “M” 55
Check the level and correct if necessary
Engine cooling system (check the proportion of anti-corrosive/antifreeze. If necessary,
replace with separate invoicing).
Clutch actuation system (chassis with manual gearbox): Check the fluid level.
Hydraulic steering: Check the oil level.
Windshield washing system: Check the washing liquid level. If necessary, refill the
reservoir with a solution of water with a little neutral detergent.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
56 Maintenance services “M”
Re-tighten bots and nuts. Observe the tightening torque!
Chassis and body:
Pneumatic suspension: Re-tighten the brackets of the front and rear suspensions
Engine
Valves (OM 924 LA/OM 926 LA): Check the valve clearance and adjust if necessary
(service to be carried out at the 1st M maintenance service and, afterwards, every 3
maintenance services - V3)
Valves (OM 457 LA): Check the valve clearance and adjust if necessary (service to be
carried out at the 1st M maintenance service and, afterwards, every 4 maintenance
services - V4)
Fuel pre-filter with water separator: Change the filter element.
Main fuel filter: Change the filter element.
Fan drive belts (rear engine vehicles): Check for state and, if necessary, replace the drive
belts with separate invoicing. Adjust the drive belts tension.
Poly-V drive belts: Check the drive belt and the stretcher for condition. If necessary,
replace the belt and/or tensioner, with separate invoicing.
Air filter: Clean the automatic dust discharge valve.
Air filter: Check the filtering element's degree of saturation through the maintenance
indicator.
Engine with fuel Dual Fuel system
Gas filters (fuel gas): Change the filter elements of the high and low pressures filters
(Observe that the gas filters must be replaces at each 15,000 km independently from the
vehicle application. If the natural gas refueling station uses compressor with oil, the
filters checks must take place at each 10,000 km).
Chassis and body
Clutch (vehicles with clutch wearing indicator): Control the clutch disc wearing through
the wearing indicator.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
Maintenance services “M” 57
Rear axle (HL4/HH4/HO4/HL5 with cast iron housing): Adjust the ring gear thrust bolt.
Transmission shafts: Check for clearances and wearing of the crosshead, sliding glove
and the intermediate bearing.
Brake system (drum brake): Check the brake linings wearing.
Brake system (disc brake): Check the brake pads for wear.
Automatic brake regulator (drum brake with automatic regulator): Check the automatic
regulator for operation.
Pneumatic reservoirs with drain valve: Drain the water condensate.
Exhaust system (vehicles 384.061; 384.069): Check the condition and the fastening of
the heat shield of the primary exhaust pipe. If necessary, replace the heat shield with
separate invoicing.
Steering: Check the sector clearance, the device and steering terminals state and
clearance.
Electromagnetic retarder (vehicles 384.063; 384.065): Check the clearance between the
rotors and the stator poles.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
58 Complimentary maintenance services “Z2”
Complimentary maintenance services “Z2”
(every 2 M maintenance services)
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
Complimentary maintenance services “Z4” 59
Complimentary maintenance services “Z4”
(every 4 M maintenance services)
Engine
Engine-brake: Check the adjustment and the operating conditions.
Chassis and body
Coolant and charge air radiators: Check for damages or airflow obstruction.
Exhaust system: Check for tightness, condition and the fastening.
ALB valve: Control the braking force adjustment due to the load and adjust if necessary.
Spring pack (vehicles with steel sprig suspension): Check visually for damages.
Pneumatic suspension: Check the condition of the suspension bellows for damages or
fissures from dried up condition.
Fuel reservoir: Clean the filtering screen; if necessary, carry out an internal cleaning with
separate invoicing.
Headlights: Check the alignment and adjust if necessary.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
60 "W1" and "W5" maintenance complementary services
"W1" and "W5" maintenance complementary services
(only for articulated chassis)
Articulation assembly
Clean the articulation.
Check the operation of the hydraulic dampening of the articulation.
Check the correct assembly of the articulation support bearing.
Inspect the articulation central stabilization assembly.
Fill the automatic lubrication system with the recommended grease.
Check the firm seating of the bottom corrugated bellows of the articulation assembly. If
the corrugated bellows is slack, stretch the tension cables.
Articulation assembly
Change the metal-rubber bearings of the articulation.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
Additional maintenance services by time 61
Additional maintenance services by time
Engine
Cooling system (only for system filled with coolant prepared with anti-corrosive
according to class MB 312.0):
Change the coolant. Observe the concentration of anti-corrosion product.
Chassis and body
Clutch actuation system (chassis with manual gearbox): Change the brake fluid.
Compressed air dryer: Change the granulate element cartridge.
Haldex condenser and separator: Clean and inspect.
Electromagnetic retarder (vehicles 384.063; 384.065): Check the rubber mounts for
condition; if necessary, replace with separate invoicing.
Engine
Air filter: Change the filter element. Observe the assembling date.
,
Engine
Cooling system (system filled with coolant prepared with anti-corrosive according to
class MB 325.0 or 325.3 or 326.3):
Change the coolant. Observe the concentration of anti-corrosion/anti-freeze product.
ARLA32 pump: Calibrate the pressure accumulator of the ARLA32 pump.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
62 Additional maintenance services by time
Additional maintenance services every 240,000 km
(or, at maximum, every two years)
Engine
Exhaust gas aftertreatment system: Change the ARLA 32 filter.
Engine
CNG injection system: Change the CNG injectors
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at
the specified intervals. Otherwise, this may cause operating faults or failures in eventual safety
systems. This way, accidents may occur harming you or third parties.
Body manufacturer 63
Body manufacturer
Mileage
Signature
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
64 Body manufacturer
Mileage
Signature
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Handover inspection control 65
Pre-delivery inspection
Date
Mileage
Service Order No.
The vehicle duly identified in the identification Card, in this maintenance manual, has
been submitted to a delivery inspection after having had the body assembled, all
inspection services have been carried out as described in page 12 of this manual.
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
66 Maintenance services control
Date
Mileage
Service Order No.
1. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z1 (Complementary service at 1st J2 (Additional services every 2 years)
maintenance service) J3 (Additional services every 3 years)
V3 (Engine valve lash adjustment) Service every 240,000 km or every 2
V4 (Engine valve lash adjustment) years (whatever occurs first)
Engine oil and oil filter change Change of ARLA32 filter
Oil brand
Additional services for articulated buses
Oil brand W1 (Additional services every
100,000 km)
Viscosity W5 (Additional services every 500,000
km)
Class MB
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 67
Date
Mileage
Service Order No.
2. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Engine oil and oil filter change Service every 240,000 km or every 2
years (whatever occurs first)
Oil brand
Change of ARLA32 filter
Viscosity Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
68 Maintenance services control
Date
Mileage
Service Order No.
3. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Engine oil and oil filter change J2 (Additional services every 2 years)
J3 (Additional services every 3 years)
Oil brand
Service every 240,000 km or every 2
Viscosity years (whatever occurs first)
Change of ARLA32 filter
Class MB
Additional services for articulated buses
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 69
Date
Mileage
Service Order No.
4. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Z2 (Complementary services every 2 M J3 (Additional services every 3 years)
maintenance services) Service every 240,000 km or every 2
Z4 (Complementary services every 4 M years (whatever occurs first)
maintenance services)
Change of ARLA32 filter
Engine oil and oil filter change
Additional services for articulated buses
Oil brand W1 (Additional services every
100,000 km)
Viscosity W5 (Additional services every 500,000
km)
Class MB
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
70 Maintenance services control
Date
Mileage
Service Order No.
5. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V4 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Engine oil and oil filter change J3 (Additional services every 3 years)
Service every 240,000 km or every 2
Oil brand
years (whatever occurs first)
Viscosity Change of ARLA32 filter
Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 71
Date
Mileage
Service Order No.
6. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Engine oil and oil filter change Service every 240,000 km or every 2
years (whatever occurs first)
Oil brand
Change of ARLA32 filter
Viscosity Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
72 Maintenance services control
Date
Mileage
Service Order No.
7. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Engine oil and oil filter change J3 (Additional services every 3 years)
Service every 240,000 km or every 2
Oil brand
years (whatever occurs first)
Viscosity Change of ARLA32 filter
Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 73
Date
Mileage
Service Order No.
8. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Z4 (Complementary services every 4 M Service every 240,000 km or every 2
maintenance services)
years (whatever occurs first)
Engine oil and oil filter change
Change of ARLA32 filter
Oil brand Additional services for articulated buses
W1 (Additional services every
Viscosity 100,000 km)
Class MB
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
74 Maintenance services control
Date
Mileage
Service Order No.
9. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V4 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Engine oil and oil filter change J3 (Additional services every 3 years)
Service every 240,000 km or every 2
Oil brand
years (whatever occurs first)
Viscosity Change of ARLA32 filter
Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 75
Date
Mileage
Service Order No.
10. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Z2 (Complementary services every 2 M J3 (Additional services every 3 years)
maintenance services) Service every 240,000 km or every 2
Engine oil and oil filter change years (whatever occurs first)
Oil brand Change of ARLA32 filter
Additional services for articulated buses
Viscosity W1 (Additional services every
100,000 km)
Class MB
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
76 Maintenance services control
Date
Mileage
Service Order No.
11. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Engine oil and oil filter change J2 (Additional services every 2 years)
J3 (Additional services every 3 years)
Oil brand
Service every 240,000 km or every 2
Viscosity years (whatever occurs first)
Change of ARLA32 filter
Class MB
Additional services for articulated buses
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 77
Date
Mileage
Service Order No.
12. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Z4 (Complementary services every 4 M Service every 240,000 km or every 2
maintenance services)
years (whatever occurs first)
Engine oil and oil filter change
Change of ARLA32 filter
Oil brand Additional services for articulated buses
W1 (Additional services every
Viscosity 100,000 km)
Class MB
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
78 Maintenance services control
Date
Mileage
Service Order No.
13. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
V4 (Engine valve lash adjustment) J3 (Additional services every 3 years)
Engine oil and oil filter change Service every 240,000 km or every 2
years (whatever occurs first)
Oil brand
Change of ARLA32 filter
Viscosity Additional services for articulated buses
W1 (Additional services every
Class MB 100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 79
Date
Mileage
Service Order No.
14. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Engine oil and oil filter change Service every 240,000 km or every 2
years (whatever occurs first)
Oil brand
Change of ARLA32 filter
Viscosity Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
80 Maintenance services control
Date
Mileage
Service Order No.
15. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Engine oil and oil filter change J2 (Additional services every 2 years)
J3 (Additional services every 3 years)
Oil brand
Service every 240,000 km or every 2
Viscosity years (whatever occurs first)
Change of ARLA32 filter
Class MB
Additional services for articulated buses
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 81
Date
Mileage
Service Order No.
16. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Z2 (Complementary services every 2 M J3 (Additional services every 3 years)
maintenance services) Service every 240,000 km or every 2
Z4 (Complementary services every 4 M years (whatever occurs first)
maintenance services)
Change of ARLA32 filter
Engine oil and oil filter change
Additional services for articulated buses
Oil brand W1 (Additional services every
100,000 km)
Viscosity W5 (Additional services every 500,000
km)
Class MB
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
82 Maintenance services control
Date
Mileage
Service Order No.
17. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V4 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Engine oil and oil filter change J3 (Additional services every 3 years)
Service every 240,000 km or every 2
Oil brand
years (whatever occurs first)
Viscosity Change of ARLA32 filter
Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 83
Date
Mileage
Service Order No.
18. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Engine oil and oil filter change Service every 240,000 km or every 2
years (whatever occurs first)
Oil brand
Change of ARLA32 filter
Viscosity Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
84 Maintenance services control
Date
Mileage
Service Order No.
19. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Engine oil and oil filter change J3 (Additional services every 3 years)
Service every 240,000 km or every 2
Oil brand
years (whatever occurs first)
Viscosity Change of ARLA32 filter
Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 85
Date
Mileage
Service Order No.
20. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Z4 (Complementary services every 4 M Service every 240,000 km or every 2
maintenance services)
years (whatever occurs first)
Engine oil and oil filter change
Change of ARLA32 filter
Oil brand Additional services for articulated buses
W1 (Additional services every
Viscosity 100,000 km)
Class MB
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
86 Maintenance services control
Date
Mileage
Service Order No.
21. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V4 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Engine oil and oil filter change J3 (Additional services every 3 years)
Service every 240,000 km or every 2
Oil brand
years (whatever occurs first)
Viscosity Change of ARLA32 filter
Additional services for articulated buses
Class MB
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 87
Date
Mileage
Service Order No.
22. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
V3 (Engine valve lash adjustment) J2 (Additional services every 2 years)
Z2 (Complementary services every 2 M J3 (Additional services every 3 years)
maintenance services) Service every 240,000 km or every 2
Engine oil and oil filter change years (whatever occurs first)
Oil brand Change of ARLA32 filter
Additional services for articulated buses
Viscosity W1 (Additional services every
100,000 km)
Class MB
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
88 Maintenance services control
Date
Mileage
Service Order No
23. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Engine oil and oil filter change J2 (Additional services every 2 years)
J3 (Additional services every 3 years)
Oil brand
Service every 240,000 km or every 2
Viscosity years (whatever occurs first)
Change of ARLA32 filter
Class MB
Additional services for articulated buses
W1 (Additional services every
100,000 km)
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Maintenance services control 89
Date
Mileage
Service Order No.
24. Maintenance services Additional maintenance services by time
(check the services carried out) (check the services carried out)
M (Maintenance service) J1 (Additional services once a year)
Z2 (Complementary services every 2 M J2 (Additional services every 2 years)
maintenance services) J3 (Additional services every 3 years)
Z4 (Complementary services every 4 M Service every 240,000 km or every 2
maintenance services)
years (whatever occurs first)
Engine oil and oil filter change
Change of ARLA32 filter
Oil brand Additional services for articulated buses
W1 (Additional services every
Viscosity 100,000 km)
Class MB
W5 (Additional services every 500,000
km)
Wheel hubs (check the wheel hub grease change intervals indicated in the respective
maintenance intervals table of the vehicle. Only check if it is necessary to carry out the
service)
Change the front axle wheel hubs grease
Change the grease of the auxiliary axle wheel hubs (vehicles 6x2, 8x2 and articulated)
Aggregates oil change
See on oil change interval tables, the intervals of aggregates oil change (manual gearbox,
automatic gearbox, retarder, rear axles). Should it be necessary to change the oil in
some aggregate, confirm the services carried out in the respective oil change control
cards.
Concessionaire or
Mercedes-Benz Authorized Workshop stamp
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
90 Control of oil change in manual or automatic gearbox
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Control of oil change in manual or automatic gearbox 91
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
92 Control of oil change in manual or automatic gearbox
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Control of retarder oil change 93
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
94 Control of retarder oil change
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Control or rear axle oil change 95
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
96 Control or rear axle oil change
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Control or rear axle oil change 97
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Date
km
P. O. No.
Signature: ________________________ Concessionaire or Mercedes-Benz A.W
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Service interval chart 99
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
100 Service interval chart
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Service interval chart 101
O 500 RS 1836/ 1841; O 500 RSD 2436/ 2441; O 500 RSDD 2736/ 2741
Service (km)
Maintenance works
Severe Mixed Highway
1. Maintenance (M + Z1 + V4) 20.000 40.000 60.000
2. Maintenance (M + Z2) 40.000 80.000 120.000
3. Maintenance (M) 60.000 120.000 180.000
4. Maintenance (M + Z2 + Z4) 80.000 160.000 240.000
5. Maintenance (M + V4) 100.000 200.000 300.000
6. Maintenance (M + Z2) 120.000 240.000 360.000
7. Maintenance (M) 140.000 280.000 420.000
8. Maintenance (M + Z2 + Z4) 160.000 320.000 480.000
9. Maintenance (M + V4) 180.000 360.000 540.000
10. Maintenance (M + Z2) 200.000 400.000 600.000
11. Maintenance (M) 220.000 440.000 660.000
12. Maintenance (M + Z2 + Z4) 240.000 480.000 720.000
13. Maintenance (M + V4) 260.000 520.000 780.000
14. Maintenance (M + Z2) 280.000 560.000 840.000
15. Maintenance (M) 300.000 600.000 900.000
16. Maintenance (M + Z2 + Z4) 320.000 640.000 960.000
17. Maintenance (M + V4) 340.000 680.000 1.020.000
18. Maintenance (M + Z2) 360.000 720.000 1.080.000
19. Maintenance (M) 380.000 760.000 1.140.000
20. Maintenance (M + Z2 + Z4) 400.000 800.000 1.200.000
21. Maintenance (M + V4) 420.000 840.000 1.260.000
22. Maintenance (M + Z2) 440.000 880.000 1.320.000
23. Maintenance (M) 460.000 920.000 1.380.000
24. Maintenance (M + Z2 + Z4) 480.000 960.000 1.440.000
Legend:
M = Maintenance service Tolerances to carry out the services:
Z1 = Only once in the 1st review Severe service: Indicated km ±500 km
Z2 = Services every 2 M services Mixed service: Indicated km ±1000 km
Z4 = Services every 4 M services Highway service: Indicated km ±1500 km
V4 = Engine valve lash adjustment
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
102 Service interval chart
Before carrying out maintenance work, always read the technical documentation, as for example, the
G ATTENTION Operation Manual and the workshop information. Always have the maintenance work carried out at the
specified intervals. Otherwise, damages can occur in the vehicle's components or failures in safety
systems operation. It can result in accidents with injuries on you and other people.
Receipt protocol of the Term of Guarantee and the Vehicle's On-board Literature
Receipt protocol of the Term of Guarantee and the Vehicle's On-board Literature
Vehicle identification
Vehicle Model:
VIN Number (chassis number):
Engine number:
Mileage:
Identification of the 1st Owner
Name:
Identity document (ID): CPF/CNPJ:
Address:
City:
ZIP: State:
I received the above identified product together with the respective on-board literature,
comprising the: Operation Manual, Maintenance Manual and Warranty Term, Basic Traf-
fic Safety Manual.
Location: ___________________________________Date: _____/_____/________
Signature:___________________________________________________________
(Owner)
Receipt protocol of the Term of Guarantee and the Vehicle's On-board Literature
Vehicle identification
Vehicle Model:
VIN Number (chassis number):
Engine number:
Mileage:
Identification of the 1st Owner
Name:
Identity document (ID): CPF/CNPJ:
Address:
City:
ZIP: State:
I received the above identified product together with the respective on-board literature,
comprising the: Operation Manual, Maintenance Manual and Warranty Term, Basic Traf-
fic Safety Manual.
Location: ___________________________________Date: _____/_____/________
Signature:___________________________________________________________
(Owner)