2013 Public Programs Schedule

About
Meirc Training & Consulting

Meirc Training & Consulting is an independent multinational firm with
more than 55 years of experience in the fields of management and
human resources. Since 1958, we have been successfully providing our
clients with business and professional solutions, as well as expertise in
the organization, management and development of human resources.
Meirc offers an impressive range of training, consulting and research

services. Our experienced multilingual consultants provide these
services to a large number of organizations, both private and public. We
pride ourselves on our track record and long-standing relationships with
our clients, many of whom have been with us since we started business.
Our training programs have attracted more than 260,000 participants

from around 2,100 organizations, and our client base is steadily growing.
Meirc has also established itself as a leader in the fields of organization
and human resources consulting. Our experienced professionals have
successfully completed consulting assignments and research studies in
these fields for most of the major organizations in the Gulf area.
Table of Contents Page No.
The Meirc Conference 4
Program Categories (Listed alphabetically)
A&F Accounting and Finance 4
A&S Administration and Secretarial 6
Communication and Writing Skills 7
CM Contracts Management 8
CS Customer Service 9
HRM Human Resources Management 10
IS&SD Interpersonal Skills and Self Development 12
L&M Leadership and Management 13
Maintenance Planning and Management 14
M&S Marketing and Sales 15
P& S Planning and Strategy 16
PM Project Management 17
PR Public Relations 18
Q&P Quality and Productivity 19
Safety Management 20
Supply Chain and Logistics Management 20
T&D Training and Development 21

2013 Public Programs Schedule
Program Location Days Fees (US$)
The Meirc Conference: Performance Measurement and

Management Dubai 2 900
$
1 - 2 May 2013
A&F Accounting and Finance
Finance for Non-Finance Professionals

27 - 31 January 2013 Dubai 5 $
3,900
31 March - 4 April 2013 Dubai 5 $
3,900
14 - 18 April 2013 (Arabic) Dubai 5 $
3,900
5 - 9 May 2013 Abu Dhabi 5 $
3,900
25 - 29 August 2013 Istanbul 5 $
3,900
6 - 10 October 2013 Dubai 5 $
3,900
10 - 14 November 2013 Dubai 5 $
3,900
8 - 12 December 2013 Dubai 5 $
3,900
Advanced Budgeting Workshop

10 - 14 March 2013 Dubai 5 $
3,900
26 - 30 May 2013 Abu Dhabi 5 $
3,900
3,900
3,900
Effective Budgeting and Cost Control

3,900
28 April - 2 May 2013 Abu Dhabi 5 $
3,900
2 - 6 June 2013 Dubai 5 $
3,900
29 September - 3 October 2013 Dubai 5 $
3,900
3,900
3,900
Financial Management Certificate

7 - 11 April 2013 Dubai 5 $
4,300
4,300
Financial Analysis Workshop: A Hands-On Approach

24 - 28 March 2013 Dubai 5 $
3,900
30 June - 4 July 2013 Istanbul 5 $
3,900
3,900
Financial Modeling: Using Excel 2007/2010

3 - 7 March 2013 Dubai 5 $
3,900
3,900
Next Generation Excel: Advanced Business and Financial Reporting

Using Excel 2007
17 - 21 March 2013 Dubai 5 $
3,900
26 - 30 May 2013 Dubai 5 $
3,900
8 - 12 September 2013 Abu Dhabi 5 $
3,900
3,900
3,900
4 Training & Consulting

Public Programs Schedule 2013
Accounting and Finance
Excel 2010 for Accountants and Business Professionals

24 - 28 February 2013 Dubai 5 $
3,900
9 - 13 June 2013 Abu Dhabi 5 $
3,900
3,900
Efficient Finance and Accounting Operations: 2013 Best Practices

and Updates
3,900
14 - 18 April 2013 Dubai 5 $
3,900
23 - 27 June 2013 Istanbul 5 $
3,900
3,900
3,900
3,900
Professional Skills for Finance and Accounting

3 - 7 March 2013 Dubai 5 $
3,900
3,900
Professional Accounting Certificate

12 - 16 May 2013 Dubai 5 $
4,300
8 - 12 September 2013 Dubai 5 $
4,300
Certified Accounts Assistant

4,300
9 - 13 June 2013 Dubai 5 $
4,300
4,300
Financial Accounting and Reporting

14 - 18 April 2013 Dubai 5 $
3,900
16 - 20 June 2013 Kuala Lumpur 5 $
3,900
24 - 28 November 2013 Abu Dhabi 5 $
3,900
3,900
International Financial Reporting Standards (IFRS) and 2013

Updates
19 - 23 May 2013 Dubai 5 $
3,900
3,900
Accounting and Comparison of IFRS and GAAP

3,900
IFRS for Small and Medium Enterprises

24 - 28 March 2013 Dubai 5 $
3,900
3,900
Fundamentals of Accounting for Administrative and Support Staff

17 - 21 March 2013 Abu Dhabi 5 $
3,900
3,900
Training & Consulting 5

Accounting and Finance
Accounting for Investments and Financial Instruments Workshop

2,900
2,900
Cash Flow Statement Workshop: Preparation and Analysis

10 - 12 March 2013 Dubai 3 $
2,900
2,900
Consolidation of Financial Statements Workshop

21 - 23 April 2013 Dubai 3 $
2,900
2,900
Fast Closing Monthly and Year-End Accounts

3,900
3,900
Certified Fixed Assets Professional

4,300
Accounts Payable: From Accounting to Management

2,900
9 - 11 June 2013 Abu Dhabi 3 $
2,900
2,900
Accounts Receivable and Credit Policies Management

7 - 9 April 2013 Dubai 3 $
2,900
2,900
Certificate in Cost Management

4,300
4,300
A&S Administration and Secretarial
Certified Administration and Office Management Professional

4,300
14 - 18 April 2013 Abu Dhabi 5 $
4,300
4,300
20 - 24 October 2013 (Arabic) Dubai 5 $
4,300
4,300
4,300

Administration and Secretarial
Administration and Office Management: Best Practices and

Technologies
26 - 30 May 2013 Dubai 5 $
3,900
3,900
3,900
The Executive Assistant / Personal Assistant Masterclass

3,900
5 - 9 May 2013 (Arabic) Abu Dhabi 5 $
3,900
3,900
The Highly Productive and Effective Administrator

3,900
3,900
3 - 7 November 2013 (Arabic) Abu Dhabi 5 $
3,900
Efficient Administration Skills

3 - 7 March 2013 Dubai 5 $
3,900
15 - 19 September 2013 (Arabic) Abu Dhabi 5 $
3,900
3,900
Office Organization Using MS Outlook

3,900
23 - 27 June 2013 Dubai 5 $
3,900
3,900
3,900
Communication and Writing Skills
Organizational and Departmental Communication

21 - 25 April 2013 Dubai 5 $
3,900
3,900
Advanced Communication Skills

3,900
9 - 13 June 2013 (Arabic) Dubai 5 $
3,900
3,900
3,900
3,900

Communication and Writing Skills
Interpersonal Communication Skills

3,900
3,900
3,900
8 - 12 December 2013 Abu Dhabi 5 $
3,900
Advanced Presentation Skills

3,900
3,900
Making Powerful Presentations

3,900
3,900
Advanced Business Writing

17 - 21 March 2013 Dubai 5 $
3,900
3,900
Business Writing Skills

3,900
Technical Report Writing

14 - 18 April 2013 Dubai 5 $
3,900
3,900
CM Contracts Management
Certified Contract Manager

7 - 11 April 2013 Dubai 5 $
4,300
4,300
Effective Contract Preparation

17 - 21 March 2013 Dubai 5 $
3,900
3,900
3,900
Contract Administration: Understanding and Implementing

Contractual Obligations
3,900
3,900
3,900
3,900

Contracts Management
Project Management for Contract Professionals

5 - 9 May 2013 Dubai 5 $
3,900
3,900
Successful Contract Negotiations

19 - 23 May 2013 Dubai 5 $
3,900
3,900
Tendering Procedures and Bid Evaluation

3,900
3,900
Managing Contractual Claims

3,900
3,900
CS Customer Service
Customer Service Management

10 - 14 March 2013 Dubai 5 $
3,900
15 - 19 September 2013 (Arabic) Dubai 5 $
3,900
3,900
Certified Customer Service Professional

24 - 28 March 2013 Dubai 5 $
4,300
4,300
4,300
Excellence in Customer Service

17 - 19 February 2013 (Arabic) Dubai 3 $
2,900
2,900
The Customer Complaint System: A Tool for Customer Service

Improvement
21 - 25 April 2013 Dubai 5 $
3,900
3,900
Customer Satisfaction and Loyalty: Strategies and Measurement

3,900

HRM Human Resources Management

Strategic Human Resources Management

17 - 21 March 2013 Dubai 5 $
3,900
3,900
3,900
Certified Human Resources Professional: From Traditional HR Role

to Business Partner
4,300
26 - 30 May 2013 (Arabic) Dubai 5 $
4,300
4,300
4,300
Human Resources Management

3,900
12 - 16 May 2013 Abu Dhabi 5 $
3,900
3,900
3,900
Competencies: Design, Development and Implementation

14 - 18 April 2013 Dubai 5 $
3,900
3,900
Talent Management: Developing Multicultural Leaders

10 - 14 March 2013 Dubai 5 $
3,900
3,900
Performance Management: Setting Objectives and Conducting

Appraisals
3,900
3,900
3,900
Organization and Workforce Planning

30 June - 4 July 2013 Dubai 5 $
3,900
3,900
Advanced Recruitment, Interviewing and Selection

19 - 23 May 2013 Dubai 5 $
3,900
3,900
Recruitment, Interviewing and Selection

3 - 7 March 2013 Dubai 5 $
3,900
3,900
3,900
Certificate in Interviewing Skills

4,300
4,300
The Professional Interviewer

28 April - 2 May 2013 Dubai 5 $
3,900
1 - 5 December 2013 (Arabic) Dubai 5 $
3,900

Human Resources Management
Advanced Employee Relations

21 - 25 April 2013 Dubai 5 $
3,900
30 June - 4 July 2013 Dubai 5 $
3,900
3,900
Employee Relations: Roles and Responsibilities

24 - 28 March 2013 Dubai 5 $
3,900
9 - 13 June 2013 Dubai 5 $
3,900
3,900
3,900
Employee Engagement and Motivation

3,900
Knowledge Management: How to Create an Effective Learning

Organization
3,900
3,900
Certified Compensation and Benefits Professional

4,300
4,300
Compensation and Benefits

3,900
3,900
3,900
Certified Job Evaluation Professional

4,300
Job Analysis and Job Description Techniques

7 - 11 April 2013 Dubai 5 $
3,900
3,900
How to Write Human Resources Policies and Procedures

5 - 9 May 2013 Dubai 5 $
3,900
3,900
Measuring and Forecasting Human Capital Investment

3,900
Human Resources KPIs: Benchmarking HR Performance

3,900
3,900
Auditing HR Processes
2 - 6 June 2013 Dubai 5 $
3,900
3,900

IS&SD Interpersonal Skills and Self Development
The Certified Negotiator

16 - 20 June 2013 Dubai 5 $
4,300
4,300
Win-Win Negotiation Skills

3,900
3,900
3,900
Emotional Intelligence: Strategies for Success

10 - 14 March 2013 Dubai 5 $
3,900
26 - 30 May 2013 Dubai 5 $
3,900
3,900
3,900
Managing Conflict: Power through Influence

3 - 7 March 2013 Dubai 5 $
3,900
3,900
Creative Problem-Solving and Decision-Making

3,900
21 - 25 April 2013 Abu Dhabi 5 $
3,900
3,900
3 - 7 November 2013 (Arabic) Dubai 5 $
3,900
Creative Thinking and Innovation Techniques

26 - 30 May 2013 Dubai 5 $
3,900
3,900
High Performance Teams

19 - 23 May 2013 Dubai 5 $
3,900
3,900
Time Management and Stress Control

24 - 28 March 2013 Dubai 5 $
3,900
3,900
Work-Life Balance: Maximizing Productivity and Quality of Life

3,900
The Power of Positive Attitude

7 - 11 April 2013 Dubai 5 $
3,900
3,900

L&M Leadership and Management
Senior Management Program: The Executive MBA

14 - 25 April 2013 Dubai 10 $
7,900
7,900
The Leadership Excellence Program

7,900
Results-Based Leadership
19 - 23 May 2013 Dubai 5 $
3,900
3,900
The Power of Leaders

3,900
3,900
3,900
Leadership and Communication

3,900
30 June - 4 July 2013 Barcelona 5 $
3,900
3,900
3,900
3,900
Certified Professional Manager

10 - 14 March 2013 Dubai 5 $
4,300
18 - 22 August 2013 Barcelona 5 $
4,300
20 - 24 October 2013 (Arabic) Abu Dhabi 5 $
4,300
4,300
Key Managerial Skills for New Managers and Supervisors

3,900
7 - 11 April 2013 (Arabic) Abu Dhabi 5 $
3,900
3,900
3,900
3,900
Middle Management Skills

3,900
3,900
3,900
3,900
Advanced Supervisory Skills

26 - 30 May 2013 Dubai 5 $
3,900
3,900
3,900

Leadership and Management

Supervisory Skills
3,900
28 April - 2 May 2013 (Arabic) Dubai 5 $
3,900
3,900
3,900
3,900
Management Skills and Techniques for Engineers

17 - 21 March 2013 Dubai 5 $
3,900
3,900
Managerial Decision-Making and Problem Solving

9 - 13 June 2013 Dubai 5 $
3,900
3,900
Leading and Managing Change

7 - 11 April 2013 Dubai 5 $
3,900
18 - 22 August 2013 Kuala Lumpur 5 $
3,900
3,900
3,900
Effective Coaching and Counseling Skills

3,900
3,900
Certified Team Leader

4,300
Maintenance Planning and Management

Advanced Maintenance Management

9 - 13 June 2013 Dubai 5 $
3,900
3,900
Certified Maintenance Planner

16 - 20 June 2013 Dubai 5 $
4,300
Maintenance Planning, Scheduling and Control

21 - 25 April 2013 Dubai 5 $
3,900
25 - 29 August 2013 Dubai 5 $
3,900
3,900
Facility Planning and Management

10 - 14 March 2013 Dubai 5 $
3,900
3,900

M&S Marketing and Sales
The Strategic Marketing Plan

14 - 18 April 2013 Dubai 5 $
3,900
3,900
3,900
Certified Marketing Professional

9 - 13 June 2013 Dubai 5 $
4,300
4,300
Marketing for Better Results

10 - 14 March 2013 Dubai 5 $
3,900
3,900
3,900
Effective Brand Management

7 - 11 April 2013 Dubai 5 $
3,900
3,900
Distribution Channels: Optimizing Market Penetration

19 - 23 May 2013 Dubai 5 $
3,900
3,900
Customer Relationship Management: CRM Strategic Roadmap

16 - 20 June 2013 Dubai 5 $
3,900
3,900
Sales and Marketing Financials Workshop

21 - 25 April 2013 Dubai 5 $
3,900
3,900
Internet Marketing and Social Media

12 - 16 May 2013 Dubai 5 $
3,900
3,900
Product Launch and Management

3,900
Certified Sales Manager

7 - 11 April 2013 Dubai 5 $
4,300
4,300
Certified Sales Professional

4,300
4,300
Power Selling
17 - 21 March 2013 Dubai 5 $
3,900
3,900

Marketing and Sales
Advanced Key Account Management and Business Development

3,900
Key Account Management: Establishing Profitable Customer

Relationships
24 - 28 March 2013 Dubai 5 $
3,900
3,900
Retail Management
3,900
Creative Retail Selling and Visual Merchandising

3,900
P& S Planning and Strategy

Corporate Strategies and Value Innovation

21 - 25 April 2013 Dubai 5 $
3,900
3,900
The Certified Strategist: From Planning to Execution

4,300
4,300
4,300
Strategic Thinking and Planning

3,900
12 - 16 May 2013 Abu Dhabi 5 $
3,900
18 - 22 August 2013 Barcelona 5 $
3,900
3,900
3,900
Corporate Entrepreneurship: Creating Business Opportunities

from Existing Capabilities
7 - 11 April 2013 Dubai 5 $
3,900
3,900
Successful Planning, Organizing and Control

3,900
3,900
3,900
30 June - 4 July 2013 Barcelona 5 $
3,900
3,900
10 - 14 November 2013 (Arabic) Abu Dhabi 5 $
3,900
3,900

Planning and Strategy
The Balanced Scorecard: Achieving Performance Excellence

3,900
23 - 27 June 2013 Kuala Lumpur 5 $
3,900
3,900
3,900
Developing and Implementing the Business Plan

3 - 7 March 2013 Dubai 5 $
3,900
3,900
3,900
Feasibility Studies: Preparation, Analysis and Evaluation

23 - 27 June 2013 Dubai 5 $
3,900
3,900
Business Continuity Planning and Crisis Management

3,900
Risk Management
3,900
Enterprise Resource Planning (ERP): From Sourcing to Utilization

5 - 9 May 2013 Dubai 5 $
3,900
3,900
PM Project Management
Preparation for Project Management Professional (PMP)

Certification
24 - 28 March 2013 Dubai 5 $
4,300
4,300
Certificate in Advanced Project Management

4,300
4,300
Project Management Skills

3,900
3,900
3,900
29 September - 3 October 2013 (Arabic) Dubai 5 $
3,900
3,900
3,900

Project Management
Establishing and Managing the Project Management Office (PMO)

7 - 11 April 2013 Dubai 5 $
3,900
3,900
Managing Projects Using Microsoft Project

21 - 25 April 2013 Dubai 5 $
3,900
3,900
Managing IT Projects Successfully

26 - 30 May 2013 Dubai 5 $
3,900
3,900
Project Risk Management

17 - 21 March 2013 Dubai 5 $
3,900
3,900
PR Public Relations
Certified Public Relations Professional

2 - 6 June 2013 Dubai 5 $
4,300
4,300
Public Relations and Media Skills

3,900
3,900
3,900
Public Relations Campaigns: From Planning to Execution

7 - 11 April 2013 Dubai 5 $
3,900
3,900
Hospitality Events and Conferences Management

17 - 21 March 2013 Dubai 5 $
3,900
3,900
Business Etiquette and Protocol

2,900

Q&P Quality and Productivity
ASQ Certified Manager of Quality / Organizational Excellence

Refresher
4,300
4,300
Certified Quality Management Professional

5 - 9 May 2013 Abu Dhabi 5 $
4,300
4,300
4,300
Total Quality Management (TQM): Tool Box for Continual

Improvement
7 - 11 April 2013 Dubai 5 $
3,900
3,900
3,900
The Internal Consultant: Fundamental Consulting Skills

21 - 25 April 2013 Dubai 5 $
3,900
3,900
ASQ Approved Lean Six Sigma Green Belt

3 - 7 March 2013 Dubai 5 $
4,300
4,300
Understanding and Implementing Six Sigma

3,900
Certified Lean Principles Practitioner

9 - 13 June 2013 Dubai 5 $
4,300
Improving Productivity through Quality and Cost Reduction

23 - 27 June 2013 Dubai 5 $
3,900
3,900
Simplification of Work Processes and Procedures

3,900
3,900
30 June - 4 July 2013 Kuala Lumpur 5 $
3,900
3,900
3,900
Process Management: Mapping and Improvement

19 - 23 May 2013 Dubai 5 $
3,900
Reengineering Your Organization: A Roadmap to Business Process

Improvement
5 - 9 May 2013 Dubai 5 $
3,900
3,900

Safety Management
Leading a Safety Culture

3,900
Advanced Occupational Safety and Health

12 - 16 May 2013 Dubai 5 $
3,900
Health and Safety in the Workplace

23 - 27 June 2013 Dubai 5 $
3,900
3,900
Supply Chain and Logistics Management
Materials and Supply Chain Management

3,900
12 - 16 May 2013 Abu Dhabi 5 $
3,900
18 - 22 August 2013 Kuala Lumpur 5 $
3,900
3,900
Production Management and Material Requirements Planning

3,900
3,900
Inventory Planning and Stock Control

26 - 30 May 2013 Dubai 5 $
3,900
3,900
Certified Purchasing Professional

19 - 23 May 2013 Dubai 5 $
4,300
4,300
Purchasing Management and Cost Saving Techniques

5 - 9 May 2013 Dubai 5 $
3,900
3,900
Fundamentals of Purchasing
7 - 11 April 2013 Dubai 5 $
3,900
3,900
3,900

Supply Chain and Logistics Management
Negotiation Strategies for Better Purchasing Value

9 - 13 June 2013 Dubai 5 $
3,900
Warehouse Operations and Management

21 - 25 April 2013 Dubai 5 $
3,900
3,900
Successful Fleet and Transport Management

3,900
T&D Training and Development
Managing and Coordinating Training Proactively

3 - 7 March 2013 Dubai 5 $
3,900
3,900
3,900
Career Development and Succession Planning

3,900
3,900
Certified Training Professional

14 - 18 April 2013 Dubai 5 $
4,300
4,300
Identifying Training Needs and Evaluating Training

3,900
3,900
Certified Master Trainer

12 - 16 May 2013 Dubai 5 $
4,300
4,300
Train the Trainer: From Design to Delivery

17 - 21 March 2013 Dubai 5 $
3,900
3,900
3,900
eLearning: A New Training Approach

7 - 11 April 2013 Dubai 5 $
3,900
3,900

Special Discounts
◊ Frequent Nomination Plan
In recognition of those clients who frequently
nominate participants on public programs offered
by Meirc, a special frequent nomination discount
of 10% on paid fees will be given if 10 or more
candidates are nominated per year.
This special discount will apply to the 10th paid

nomination onwards on programs offered during
the period January 1 to December 31, 2013.
Moreover, clients who nominated 10 or more
participants in 2012 will be eligible for the 10%
discount for every nomination in 2013.
◊ Several Nominations on the Same Program

In addition to the above plan, one extra free place
is offered to any organization that makes 2 paid
nominations for the same program and dates.
2013Schedule Public Programs
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Instant Help!
meirc.com
Training & Consulting
T +971 4 405 9090 F +971 4 405 9099

meirc@meirc.com www.meirc.com
P O Box 5883 Dubai, United Arab Emirates
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About

Meirc Training & Consulting

Meirc offers an impressive range of training, consulting and research

Our training programs have attracted more than 260,000 participants

The Meirc Conference 4

Program Categories (Listed alphabetically)

A&F Accounting and Finance 4

A&S Administration and Secretarial 6

Communication and Writing Skills 7

HRM Human Resources Management 10

IS&SD Interpersonal Skills and Self Development 12

L&M Leadership and Management 13

Maintenance Planning and Management 14

M&S Marketing and Sales 15

P& S Planning and Strategy 16

Q&P Quality and Productivity 19

Supply Chain and Logistics Management 20

T&D Training and Development 21

Program Location Days Fees (US$)

The Meirc Conference: Performance Measurement and

A&F Accounting and Finance

Program Location Days Fees (US$)

Finance for Non-Finance Professionals

Advanced Budgeting Workshop

Effective Budgeting and Cost Control

Financial Management Certificate

Financial Analysis Workshop: A Hands-On Approach

Financial Modeling: Using Excel 2007/2010

Next Generation Excel: Advanced Business and Financial Reporting

4 Training & Consulting

Accounting and Finance

Program Location Days Fees (US$)

Excel 2010 for Accountants and Business Professionals

Efficient Finance and Accounting Operations: 2013 Best Practices

Professional Skills for Finance and Accounting

Professional Accounting Certificate

Certified Accounts Assistant

Financial Accounting and Reporting

International Financial Reporting Standards (IFRS) and 2013

Accounting and Comparison of IFRS and GAAP

IFRS for Small and Medium Enterprises

Fundamentals of Accounting for Administrative and Support Staff

Training & Consulting 5

Accounting and Finance

Program Location Days Fees (US$)

Accounting for Investments and Financial Instruments Workshop

Cash Flow Statement Workshop: Preparation and Analysis

Consolidation of Financial Statements Workshop

Fast Closing Monthly and Year-End Accounts

Certified Fixed Assets Professional

Accounts Payable: From Accounting to Management

Accounts Receivable and Credit Policies Management

Certificate in Cost Management

A&S Administration and Secretarial

Program Location Days Fees (US$)

Certified Administration and Office Management Professional

6 Training & Consulting

Administration and Secretarial

Program Location Days Fees (US$)

Administration and Office Management: Best Practices and

The Executive Assistant / Personal Assistant Masterclass

The Highly Productive and Effective Administrator

Efficient Administration Skills

Office Organization Using MS Outlook