CRITERION 4.

CONTINUOUS IMPROVEMENT
Continuous improvement is accomplished through regular assessment, data review, and
implementation of changes. Assessment is provided through a number of assessment
vehicles, as described in Section A.

A. Student Outcomes
The evaluation of and degree to which the learning outcomes for the Electrical
Engineering program are met is accomplished by various assessment tools, direct/indirect
and quantitative/qualitative.
Direct assessment methods are those where a conclusion can be reached directly from
student submitted work, such as measurement of Student Outcomes 1, 2, 3 and 7 through
homework, exams, tests and/or projects where methods used and conclusions reached are
easily interpreted and evaluated.
Indirect assessment methods are those where a conclusion is drawn inferentially from
evidence observed, such as alumni survey form, employer survey, exit/graduation
student’s survey etc.

Evaluation Process
The university has a detailed and well-defined process to solicit feedback from various
stakeholders of our programs. The aim is to gauge the effectiveness, in terms of quality,
of all pertinent activities, to develop cognizance about pitfalls and to bring about tangible
and verifiable improvements in them. In order to derive optimum performance from the
human resource and systems, Jouf University evaluates its teachers / courses / graduates /
alumni to get enhanced organizational success. Evidences from various stakeholders, are
collected to gauge the effectiveness of the teaching-learning process. Analysis of
evaluations is used to improve various aspects of our system. Following are the
evaluation methods currently used in Jouf University.

Teachers Evaluation:
It requires students to answer a feedback questionnaire, indicating their level of
satisfaction. It is a very useful survey because it helps the teacher and the department to
know about the views of students in relation to teaching and assessment processes. The
results of this evaluation are shared with the teachers. Those performing very well are
commended and those not performing well are counseled for improvement. This survey is
conducted twice a year i.e. at the end of Fall and Spring semesters.

Student course Evaluation:

This questionnaire is filled by students about a particular course e.g., knowledge and
clarity of the subject, and course contents etc. This feedback information is used to
evaluate the effectiveness of the course as well as to fine-tune the contents to make it
more interesting for the students. This survey is conducted twice a year i.e. at the end of
Fall and Spring semesters.

Faculty Satisfaction Survey:

Faculty survey questionnaire is filled by the faculty members of every department to
assess their satisfaction level and their concerns about workload, admin support, quality
of life, promotion and pay related issues. The purpose is to help them progress and excel
in their profession. This survey is conducted twice a year i.e. at the end Fall and Spring
semesters.

Exit / Graduating Students Survey:

This survey is conducted to seek input on the quality of education from graduating
students. The purpose is to provide feedback to program managers on the quality of
education, either to reinforce positive interactions, or to offer constructive feedback for
future improvement.

Alumni Survey:
This survey is conducted once a year. The purpose is to collect information about from
graduated students about employment, job issues and, above all, to find whether whatever
they had learnt during their undergraduate studies is helpful to them in their profession.
The survey also seeks their suggestions to improve the system of education at Jouf
University.

Employer Survey:
This survey seeks the level of satisfaction of the employers in relation to Jouf graduate
employees. It consists of questions concerning their demonstrated capabilities related to
 knowledge, skills, attitudes, communication skills and their managerial qualities. This
survey is conducted once a year.

Mapping of Student Outcomes/Program Learning Outcomes to courses.

B. Continuous Improvement

Figure 4.B.1 CQI loops

Evaluation of SLO:
Every teacher clearly lays out the SLOs of the subject course and briefs the students about
their meaning, context and the assessment methods. The teacher also emphasizes that
minimum score for passing a SLO is 60%. It is the total percentage (KPI) in the quizzes,
sessional and the final examination concerning questions which have been set for
checking the fulfillment of a particular SLO. It is important to note that every student has
to meet the 60% criterion for all the SLOs of the subject course, and also for all the
courses being offered in a particular semester. The Department carries out computational
analysis for fulfillment of each SLOs to gauge accomplishment of corresponding PLO.
This activity is accomplished at the end of each semester.

Evaluation of PLO:
There are 07 PLOs and each student must exhibit the fulfillment of all the PLOs. All
PLOs
are spread over five (5) years of education (i.e. tenth semester) through various SLOs in
each subject. Therefore, their fulfillment is based on the fulfillment of their related SLOs.
The assessment of PLO achievement is accomplished at the end of the engineering
program. A Key Performance Indicator (KPI) of 60% is used for PLO attainment in each
course. In case a student is not able to achieve a PLO in a particular course, but is able to
clear the respective course, name of such student(s) is highlighted by the respective
faculty member. These students are given additional assignments/viva/quiz to improve
knowledge regarding concerned PLO so that they could have a better chance to attain the
failed PLO in the subsequent semesters. Besides direct assessment of PLOs through
SLOs, exit and internship survey is also conducted to get indirect assessment of PLOs.

Evaluation of PEO:
PEOs are broad statements that describe what graduates are expected to achieve a few
years after graduation. Fulfillment of PEOs is thus assessed through relevant data of
students who have graduated. The aim is to find whether our alumni who would be
involved in various professional activities, are capable enough to demonstrate the
attributes mentioned in the PEOs. For this purpose, the QAC directorate has developed
employer and alumni survey forms to gauge the attainment of PEOs. The QAC
directorate analyzes these feedback responses to determine whether a particular PEO has
been successfully met or not. The responses to questions are computed on a scale of 5.00
for questions of both feedback survey forms.

DEE CQI Cycle:

The CQI cycle followed in Department of Electrical Engineering is given in Figure 4.B.2.
It summarizes the CQI procedures and the entities responsible for the collection and
analysis of concerned data.
Table 4.B.1 CQI Activity Calendar
Sr. No. Task Frequency Due Date
Submission of completed
course folderscontaining Within a week after
course PLO/SLO result submission in
1. Every Semester
assessment data and CAR every semester.
from all faculty members

2. Extracting PLO/SLO
Within a week after
Assessment Data from
course folder
Soft Copies of Excel
Every Semester submission in every
sheets for Annual CQI
semester.
Report.

3. Initial scrutiny of course

Within a week after
folders (i.e. basiccheck
course folder
that all required items are
Every semester submission in every
indeed present in all
semester.
course folders)

4. Audit of Course files, for Within a week after

course completion and course folder
assessment coverage. Every semester submission in every
semester.

5. Preparation and
submission of Program,
Two weeks aftercourse
course and student
Every semester folder submission
SLO/PLO attainment
analysis.

6. Collection of Internship Preceding summer

Once a year
feedback semester only

7. Collection of Exit and

Once a year Start of Fall semester
Alumni Survey Reports
8. Graduation Project
assessment data After Graduation
compilation PLO/SLO Once a year project result
Assessment summary notification
report

9. Provision of Student
Every semester Aftergrade notification
feedback
for preceding semester

10. Provision ofAnnual CQI

Every Fall At the start of Fall
Report including PEO,
semester semester
PLO & SLOevaluation

11. Departmental meeting

minutes on defining
scope of corrective
Every semester
actions if required in case
of any issue raised

12. CRC
CRC recommendations
recommendations
 CQI Data

Faculty Members SLO/PLO Course

Quantification Analysis

Convener Graduation Project Graduation Project

Committee Assessment

Exit Survey Internship Feedback

Results Results

Employers Alumni Feedback

Survey Results Results

Quality Assurance Cell

PEO, PLO and SLO

Analysis

CQI Analysis
Report

Departmental Board of
Studies/Chairman

Curriculum Review
Program level and course level
Committee
review

Faculty Board of Studies/Academic

Council

Figure 4.B.2 DEE CQI Cycle

Annual CQI Report:
The Annual CQI report (ACR) is an extensive document prepared by QAC. It analyzes in
detail the achievement of CLOs, PLOs, PEOs and furnish its recommendations for
subsequent action by the department. The ACR include summary and analysis of direct
and indirect assessment of PEOs, PLOs and CLOs. QAC collects relevant data, analyzes
it and prepares the ACR which play an important role in Continuous Quality
Improvement and teaching/learning methodologies. Ingredients and flow of ACR is given
in Figure 4.B.3.

Figure 4.B.3 Flow of Annual CQI Report