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HEALTHCARE Enclosure

Imaging Services

Document No: DD+DIS123.11E

DRYSTAR 5302 and DRYSTAR AXYS


5366/100 and 5367/100

DRYSTAR 5302 / DRYSTAR AXYS Software Installation


Instructions for Software ≥ SW 2.2.0_C1

► Purpose of this document

This document describes all steps of the Software Installation ≥ SW 2.2.0_C1.

► Referenced Documents

Document Title
DD+DIS124.11E DRYSTAR AXYS SB18 / DRYSTAR 5302 SB23:
Software 2.2.0_C1 available to solve Hang-up after Changing
Key-Operator Language and RF Tag Reading Problems
For up-to-date information to Software 2.2.0_C1 or information about a software
higher than 2.2.0_C1 refer to the Agfa Healthcare Library:
Hardcopy > Dry Imagers > DRYSTAR 5302 > Service Bulletin

NOTE:
Dispose the enclosure document after finishing your task
(observe the confidentiality note below).

CONFIDENTIALITY NOTE:
Use, dissemination, distribution or reproduction of this document by unauthorized personnel is not permitted and may be unlawful.
DOCUMENT CONTROL NOTE:
The controlled version of this document is available from the Agfa HealthCare Library. Any printed copy of this document is uncontrolled.

Revision 0
07-2011 printed in Germany Document Node ID: 33713029
Enclosure_e_template_v07
Agfa Company Confidential Copyright © 2011 Agfa HealthCare N.V.
DD+DIS123.11E Enclosure

► Manufacturer
Agfa HealthCare N.V.

Publisher
Agfa-Gevaert HealthCare GmbH
Tegernseer Landstraße 161
D - 81539 München
Germany
Copyright  2011 Agfa HealthCare N.V.
All rights reserved.
Technical modifications reserved.
AGFA and the Agfa-Rhombus are trademarks of Agfa HealthCare N.V.

WARNING:
Improper operation or service activities may cause damage or injuries.

INSTRUCTION:
(1) Read the "Generic Safety Directions" document
(see Agfa HealthCare Library => General Info => Agfa HealthCare =>
Publications => Service Manual) prior to attempting any operation, repair or
maintenance task on the equipment.
(2) Strictly observe all safety directions within the "Generic Safety Directions" and on
the product.

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LIST OF CONTENTS

1 INTRODUCTION ......................................................................................................................5
2 PREPARATION ........................................................................................................................6
2.1 Check of currently installed Software Release and IP Address ...............................................6

2.2 Printing Reference Images from the Modalities........................................................................7

2.3 Disconnecting the Network Cable.............................................................................................7

2.4 Saving the Printer Configuration ...............................................................................................7

2.5 Unzipping Software...................................................................................................................8

2.6 Copying the Software to CF Card .............................................................................................9

3 SOFTWARE INSTALLATION.................................................................................................10
3.1 Software Upgrade via CF Card...............................................................................................10

3.2 Software Installation via Remote_Emergency_install.bat File................................................12

4 FINALIZATION OF THE UPGRADE ......................................................................................14


4.1 Checking the installed Software Release and AE-Title ..........................................................14

4.2 Print-out of Test Images to verify successful Software Upgrade............................................14

4.3 Saving the Printer Configuration .............................................................................................15

5 APPENDIX..............................................................................................................................15
5.1 Connection to the Printer Service Web Pages .......................................................................16

5.2 Adaptation of the PC IP Address ............................................................................................16

5.2.1 Adapting the PC Address if Operating System is Windows XP..............................................17

5.2.2 Adapting the PC Address if Operating System is Windows Vista ..........................................19

5.3 Troubleshooting Problems when executing File "remote_emergency_install.bat".................21

5.4 Troubleshooting a failed Software Installation via Remote_Emergency_install.bat File ........21

5.5 Performing the Software Upgrade via local Keypad or Browser Pages .................................22

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Subject DRYSTAR 5302 / DRYSTAR AXYS Software Installation Instructions for


Software ≥ SW 2.2.0_C1

SCOPE OF DELIVERY:
The software ZIP file downloaded from the Agfa HealthCare Library contains:
 Software ≥ 2.2.0_C1
 Java Virtual machine "jre_1_5_0_03-windows-i586-p.exe".
Required in exceptional cases only.
 Installation Instructions as PDF file (this document)

REQUIRED TOOLS:
 Service PC with CF card reader (CF = Compact Flash)
 Crossed network cable (EB+72010270 or commercially available) or
 For recent PC models which autodetect the type of network connection:
Standard network cable (commercially available)

NOTE:
A CF card, which may be required for software installation, is part of the printer
delivery, and usually stored in the upper tray of the printer.
If this CF card is lost, use a CF card from spare parts stock, spare part number*:
CM+3433561
As an alternative, use a CF card with following specifications:
 Capacity max. 4 GB
 Formatted: FAT (not FAT32, not NTFS)
If the CF card capacity is > 4 GB, it is possible to format it via printer command line:
format a: /makepart=2047,-1 /all /do

* The last digit in the spare part number indicates the spare part revision at release of
this document. When ordering, the actual revision of the spare part is delivered.

REQUIRED TIME:
Approximately 1 hour

NOTE:
The software installation can be performed at any DRYSTAR 5302 / DRYSTAR AXYS.
It is independent on the software or hardware status.

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1 Introduction

Scope of this Document:


This document describes all required actions for Software installation of the latest
software for DRYSTAR 5302 and DRYSTAR AXYS.

The software installation procedure is identical for both printers and split up in following
steps:

# Step Refer to
section
1 Preparing the software upgrade. 2
2 Performing the software upgrade. 3
3 Finalizing the software upgrade. 4

NOTE:
 This document describes the software installation of software ≥ 2.2.0_C1 via
"Emergency software installation" procedure.
Installation via local keypad or browser is only supported when upgrading from
software ≥ 2.0.0_C2. A short instruction for software installation via local keypad /
browser is available in the appendix, section 5.5.
It is recommended to perform the "Emergency software installation" procedure
even if starting the upgrade from software ≥ 2.0.0_C2.
 For a list of new features and solved bugs of the software refer to service
documentation chapter 3.8, Software Releases, Patches.

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2 Preparation

The preparation is split up in following main tasks:

# Tasks Refer to
section
1 Check currently installed Software version and IP address*. 2.1
2 Print reference images from the modalities*. 2.2
3 Disconnect the network cable. 2.3
4 Save the printer configuration*. 2.4
5 Unzip software. 2.5
6 Copy software to CF card. 2.6
*Step is not performed when installing the software on an empty hard disk.

2.1 Check of currently installed Software Release and IP Address

(1) In the key-operator menu select 1 Show Settings – 1 General.


(2) Scroll donw to SW Version and check the currently installed software release
to be sure it is lower than the software to be installed.
(3) In the key-operator menu select 1 Show Settings – 3 Network
(DICOM).
(4) Write down the printer IP address.

NOTE:
Purpose of writing down the printer IP address:
If the printer IP address after the software upgrade is still the same like before, this is
the proof that the configuration was preserved during software upgrade.

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2.2 Printing Reference Images from the Modalities

NOTE:
This step is an optional step. This allows comparing the clinical image quality before
and after software upgrade. The image quality should stay the same.

(1) Recommendation: Print one clinical image from each modality.


(2) Mark the image with a waterproof pen as image before software installation.

2.3 Disconnecting the Network Cable

(1) Check that the printer queue is empty.


(2) Remove the network cable, to ensure, that nobody sends print-jobs to the printer
during the software upgrade procedure.

2.4 Saving the Printer Configuration

Proceeding to save the printer configuration on CF card:


(1) In the Key-Operator Menu on the local keypad select 4 Save configuration
- 1 General and follow the further instructions on the display.

Alternative proceeding: Save configuration to the service PC via network connection:

(1) Connect a network cable between service PC and printer. See NOTE below.

NOTE:
Use a "crossed" network cable for point-to-point connection between printer and
service PC. Recent service PCs also auto-detect the type of connection and allow
direct connection from PC to printer via "normal" network cable.
See also sections 5.1 and 5.2.

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(2) Adapt the service PC IP address to the IP address of the printer, if required.
For details refer to section 5.2.
(3) Start the browser.
(4) Enter the printer IP address in the address window.
(5) Select menu Key-operator tools.
(6) Select menu 4. Save configuration.
(7) Select menu 1. General.
(8) Select menu 2. To remote computer.
(9) Follow the further instructions on the screen.
(10) Leave the Key-operator tools when finished.

2.5 Unzipping the Software

(1) In the windows explorer double-


click on the software ZIP file
downloaded from the Agfa
HealthCare Library.
(2) Unzip it to a directory \temp:
Be sure to have "Use folder
names" activated. See Figure 1.

Figure 1

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2.6 Copying the Software to CF Card

NOTE:
This step is not required if you intend to perform the software upgrade via batch file
"Remote_emergency_install.bat".

(1) Insert the backup CF card which is stored in the printer input tray in the service
PC CF card reader.
(2) Copy the printer backups (BAC_<PRINTER>_XXX.zip) that are on the CF card
to a directory \backup on the CF card.
(3) Delete all other files that might be on the CF card.
(4) Copy the complete content of directory "SW_XXXXX*_DS_Axys_5302" (from
the unzipped software file downloaded from the Agfa HealthCare Library) to the
root of the CF card.
*XXXXX represents the software version.

IMPORTANT:
No other files form previous software
installations may be on the CF card.
Check, that the directory structure of the CF
card looks as shown in Figure 2. This is an
example for software 2.2.0_C1.

Figure 2

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3 Software Installation

IMPORTANT:
 Software installation in general can be done via CF card or batch file.
 When replacing a Devil Module running on SW ≤ 2.0.0_C3 by Devius module
(incl. SATA hard disk) the only way to install software is via CF card.
 Recommendation: Perform the software installation with CF card via
emergency installation procedure (see #1 in table below).

# Type of Software Upgrade Refer to section

1 Emergency software upgrade via CF card 3.1

2 Emergency software upgrade via batch file 3.2

3.1 Software Upgrade via CF Card

Proceeding:

(1) Prepare the CF card. See sections 2.5 and 2.6.


(2) Switch off the printer.
(3) Insert the CF card in the printer CF card reader.
(4) Follow the further instructions as shown in Figure 3 next page.

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NOTE: The indicated time shows the approximate time in total.


10 min. means: This step comes 10 min. after start of the software upgrade procedure.

1 <1 min. 2 <1 min.


IMPORTANT:

During software installation


boards are programmed.
Interrupting the programming
may make the board unusable.
Only switch off the printer if this
is indicated at the local display. Switch off-on.

3 < 1 min. 4 1 min. 5 1 min.

EMERGENCY SW FOUND EMERGENCY SW INSTALL


Please WAIT ON EXTERNAL CF-card Do you want to
Self test proceeding Install emergency preserve config?
SW? YES (V) NO (X) YES (V) NO (X)
Press the Confirm key.
See also IMPORTANT note
Press the Confirm key. in screen 6 .

6 7 1 min. 8 4 min.
IMPORTANT:

It is required to select to EMERGENCY SW INSTALL SCREEN MIGHT REMAIN


preserve the configuration. STARTING NOW BLANK DURING
If you select "NO" at question Configuration will be SAVED START-UP SEQUENCE!
"Do you want to preserve config?" confirm (V)
the configuration data will be
erased.
Press the Confirm key.

9 5 min. 10 5 min. 11 5 min.

EMERGENCY SW INSTALL.
DONE
Remove CF-card and
reset printer.

Switch off-on.

12 5 min. 13 10 min. 14 10 min.

Do not downgrade to
Please WAIT a version lower READY
Self test proceeding than R2.2.0 *
Press (V) to continue
* “R2.2.0” is just an example.
The installed software version will be displayed.

Press the Confirm key. emergency_install.cdr

Figure 3: Workflow steps for software installation via CF card

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NOTE:
As shown in Figure 3, preserve the configuration during software installation. In this
case following steps are executed internally:
 A backup of the printer configuration data is created and copied to RAM.
 The software is copied from external CF card to hard disk and inflated.
 The boards are programmed.
 The backup is restored from RAM.
When you choose during Emergency SW Installation not to "preserve the
configuration", these data are erased. The printer in this case is in the same state like
it has been shipped from factory (e.g. default IP address 169.254.10.10).

3.2 Software Installation via Remote_Emergency_install.bat File

Software Installation via remote_emergency_install.bat file is an alternative way of


software installation, e.g. if no CF card is available.

(1) Connect a network cable between service PC and printer. See NOTE below.

NOTE:
Use a "crossed" network cable for point-to-point connection between printer and
service PC. Recent service PCs also auto-detect the type of connection and allow
direct connection from PC to printer via "normal" network cable.
See also sections 5.1 and 5.2.

(2) Look-up the printer IP address via key-operator menu


1 Show settings – 4 Network (DICOM).
(3) Adapt the service PC IP address to the IP address of the printer, if required.
For details refer to section 5.2.
(4) In the Windows explorer double-click the file
SW_XXXXX*_DS_Axys_5302\remote\Remote_Emergency_install.bat.
(5) In the window that opens (refer to Figure 4 on page 13) enter the IP address of
the printer and select install. Keep selection "Format disk" (Default setting).

See section 5.3 if the screen shown in Figure 4 is not displayed.


*XXXXX represents the software version.

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C1
SWR_DRYSTARaxys_R2.2.0C1*

1 Enter the printer IP address 2 Select 'INSTALL'

*Displayed software version is an example.

Figure 4

(6) Select "YES" at question: "Ok to


BACKUP configuration files and
RESTORE the afterwards?"

Figure 5
(7) Enter the FTP username and
password.

Figure 6

(8) Follow the further instructions on the screen.

Refer to section 5.4, “Troubleshooting a failed Software Installation via


Remote_Emergency_install.bat File”, if printer is 10 minutes after the last reboot
still hanging with message 'Wait selftest proceeding’ or starts up with message
‘ERROR System Failure’.

NOTE:
During Software upgrade via batch file following steps are executed internally:
 A backup of the printer specific data is created and copied to RAM.
 The software is sent from the PC to the printer via FTP and inflated.
 The boards are programmed.
 The backup is restored from RAM.

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4 Finalization of the Upgrade

The finalization of the upgrade is split up in following main tasks:

# Tasks Refer to
section
1 Check displayed software version and IP address. 4.1
2 Print a STI2 test image and medical test image from the service 4.2
menu and a (technical) test image from each modality to verify
successful software upgrade.
3 Save printer configuration. 4.3

4.1 Checking the installed Software Release and AE-Title

(1) In the key-operator menu select 1 Show Settings – 1 General.


(2) Scroll down until the 'SW release' is displayed. It has to show the new installed
software version.
(3) In the key-operator menu select 1 Show Settings – 3 Network
(DICOM).
(4) Compare the printer IP address with the IP address before software upgrade:
If it is the same this is a proof that the configuration was preserved during
software upgrade.

4.2 Print-out of Test Images to verify successful Software Upgrade

(1) Connect the service PC to the printer via network. Instructions see section 5.2.
(2) Connect to the printer service web pages. Instructions see section 5.1.
(3) In the browser pages select menu Service Engineer Tools - Enter
Service Command Session - 3 Print Image - 1 Test image -
Medical_image.ZIP.
(4) Select '1' for number of copies.
The medical_image test image will be printed.
(5) From the same menu print a test film "STI2".
(6) Close the service web pages.
(7) Disconnect the network cable between service PC and printer.
(8) Connect the network cable to the printer.

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(9) If possible, print a technical and medical image from each modality.
(10) At the light box compare the images printed from the modality with the images
printed before software upgrade.
(11) At the light box check the images for artifacts: In case image artifacts are visible
in the images, troubleshoot as described in the Troubleshooting Guide
(DRYSTAR AXYS: DD+DIS033.07E, DRYSTAR 5302: DD+DIS154.08E).

NOTE:
For external partners accessing the “Troubleshooting Guide” may be restricted.
In such a case please contact your local Agfa representative.

4.3 Saving the Printer Configuration

(1) In the Key-Operator Menu on the local keypad select menu 4 Save
configuration - 1 General and follow the further instructions on the
display.

5 Appendix

The Appendix provides following information:

# Topic Refer to
section
1 Connecting to the DRYSTAR 5302 / DRYSTAR AXYS service web 5.1
pages
2 Adapting the PC IP address 5.2
3 Troubleshooting Problems when executing File 5.3
"remote_emergency_install.bat"
4 Troubleshooting a failed Software Installation via 5.4
Remote_Emergency_install.bat File
5 Performing the software upgrade via local keypad or browser 5.5
pages.

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5.1 Connection to the Printer Service Web Pages

(1) Connect the Service PC to the printer


via network cable*. Service PC
(2) Start the browser
(Internet Explorer  6 or Firefox  3).
Printer
(3) Enter the IP address of the printer in
the address window.
In case the printer homepage is not
displayed, refer to section 5.2 next
page.
536632kl.cdr

Network cable

Figure 7

*Recent service PCs auto-detect the type of connection and allow direct connection from PC to printer via
"normal" network cable. If after IP address adaptation of the service PC the printer homepage is not
displayed, use a crossed network UTP cable.

5.2 Adaptation of the PC IP Address

To connect the printer and the Service PC via network, usually the IP address of the
Service PC has to be adapted.

Proceeding:
(1) Look up the printer IP address and subnet mask in the printer key operator menu
1 Show settings - 3 Network (DICOM).
(2) Define an IP address for the Service PC by adding or subtracting "1" to the last
digit of the IP address.
Example: Printer IP address = 192.168.2.4
Service PC address = 192.168.2.3 or 192.168.2.5
(3) Enter IP address and subnet mask. See:
 Section 5.2.1: Adapting the PC Address if Operating System is Windows XP
 Section 5.2.2: Adapting the PC Address if Operating System is Windows Vista

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5.2.1 Adapting the PC Address if Operating System is Windows XP

(1) Select menu: <Start – Settings – Network Connections – Local


Area Connection>

Figure 8

(2) Select Properties.

Figure 9

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(3) Select Internet Protocol


(TCP/IP).
(4) Select Properties.

Figure 10

(5) Enter IP address and subnet mask.


See NOTE below.
(6) Select OK.
(7) Select OK in the Local Area
Connection Properties window.
(8) Select Close in the Local Area
Connection Status Window.

Figure 11

NOTE:
*Default Subnet Masks (set for NO subnetting):

Class First 3 digits of IP address Subnet mask


A 0...127 255.0.0.0
B 128...191 255.255.0.0
C 192...223 255.255.255.0

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5.2.2 Adapting the PC Address if Operating System is Windows Vista

(1) Select menu: <Start –


Settings – Network
Connections>

Figure 12

(2) Right-click on Local Area


Connection.
(3) Select Properties.

Figure 13

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(4) Select: Internet Protocol 4


(TCP/IPv4)
(5) Select Properties.

Figure 14

(6) Enter IP address and subnet mask.


See NOTE below.
(7) Select OK.
(8) Select Close in the Local Area
Connection Properties window.
(9) Close the ControlPanel/Network
Connections Window.

Figure 15

NOTE:
*Default Subnet Masks (set for NO subnetting):

Class First 3 digits of IP address Subnet mask


A 0...127 255.0.0.0
B 128...191 255.255.0.0
C 192...223 255.255.255.0

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5.3 Troubleshooting Problems when executing File


"remote_emergency_install.bat"

Executing the Remote_Emergency_install.bat file requires the Java Virtual Machine


from Sun. If this is not installed, the user interface for the software upload is not
displayed.
Proceeding:
(1) From unzipped software file downloaded from The Agfa HealthCare Library
select directory: \Java
(2) Double-click on file jre_1_5_0_03-windows-i586-p.exe to install the Sun
Java VM.
(3) Follow the further instructions.
(4) When installation is finished, reboot the service PC.
(5) Double-click again on file: Remote_Emergency_install.bat

5.4 Troubleshooting a failed Software Installation via


Remote_Emergency_install.bat File

In case the software upgrade via Remote_Emergency_install.bat file was not


successful, e.g. printer is 10 minutes after the last reboot still hanging with message
'Wait selftest proceeding’ or starts up with message ‘ERROR System Failure’ proceed
as follows:
(1) Connect the service PC to the printer via RS232 cable and open a terminal
session: Check the current status of the printer.
(2) In case there is an evidence of a failed software installation, restart the batch file
and retry the software installation with the batch file.

NOTE:
A logfile of the software installation named 'swins.log' is created in the same directory
where the 'remote_emergency_install.bat' file is executed.
In case it is executed from a write protected medium (e.g. CD ROM), the 'swins.log'
file is not created.

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5.5 Performing the Software Upgrade via local Keypad or Browser Pages

This section shows an overview of required steps, if the software installation is


performed via local key operator menu "Installation" or via browser.

IMPORTANT:
Installation via local keypad or browser is only supported when upgrading from
software ≥ 2.0.0_C2.

# Step Refer to
section

1 Check currently installed software release. 2.1

2 Print reference images from the modalities. 2.2

2 Disconnect network cable. 2.3

3 Save the printer configuration. 2.4

4 Unzip software. 2.5

5 For software installation via key operator menu "Installation": 2.6


Copy software to CF card.

6a Insert CF card and execute key operator menu -


9 Installation - 1 Software Installation - 1
From CF card'.

6b As Alternative to 6a: Perform software installation via browser -


menu Service Engineer Tools - Enter Key-operator
Command Session - 9 Installation - 1 New
Software Installation - 1 This computer.

7 Check displayed software version and AE-title. 4.1

8 Verify successful software installation. 4.2

9 Perform backup of Machine Specific Data. 4.3

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Revision 0 DRYSTAR 5302 and DRYSTAR AXYS Page 22 of 22


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