Jabari-James Turner-Smith

1019 8th St SE, Dyersville, IA | 574-303-3059 | jturnersmith22@gmail.com

Profile
I am a senior student-athlete at Loras College, graduating in December 2020 (with a GPA of 2.99). I am
seeking to showcase my knowledge of computers, databases, software, and cybersecurity. My enthusiasm
for computers is attached to the necessity of having to routinely learn and adopt new technology.
Ultimately, I want to expand my horizons and to bring value to my hiring company and contribute to its
financial goals.

Skills & Abilities

Galaxy System | Goverlan | Hyper-V | SmartDeploy | VoIP phone configuration | Microsoft 365 |
SQL/PHP/C++ | Active Directory/GPO | Time Management | Teamwork/Communication | Self-motivated

Work
TECHNICAL SUPPORT SPECIALIST | DUBUQUE COUNTY | 09/ 2019 - PRESENT
· Managed helpdesk tickets - Successfully closed back end tickets and closed 21% of total tickets since
onboarding. Provided technical support via in-person or remote interactions.
· Project: Improved County Security with configuration and install of IP Cameras.
· Spearheaded Project: Testing the viability of including SmartDeploy as a tool to efficiently and safely
deploy Windows 10 images across the network.
· Provided content for the Dubuque County’s website to inform public on upcoming meetings and events.
· Managed computer obsolescence. Procured and deployed new equipment when needed.
· Managed user accounts using Active Directory and Microsoft 365.
· Allowed IT support during COVID 19 pandemic - Provided onsite support 40 hrs/week while
maintaining a 3.3 GPA for the semester.

Education
UNDERGRADUATE | LORAS COLLEGE | 08/2016 – PRESENT
· BS Computer Science with MIS minor (12/2020)
Related coursework: Database Programming and Management (SQL), Design Basics (C++), Data
Structures & Algorithms (C++), Statistics, Descriptive Graphical Programming (Python), Computer
Organization & Architecture (MIPS), Network Management, Operating Systems, Web Programming
(HTML)
· Senior Capstone: This project was designed to assist the Loras Planetarium with publicizing showings
and giving ability for people to reserve tickets. This involved a creating and designing a website
integrated with a database to store user, reservation, and showing information. (http://pluto.loras.edu/)

Collegiate Activities
· NCAA D-III Football (4 yrs.; Defensive End; multiple team awards each season for big plays and Lineman-
of-the Week) Assistant Defensive-Line Coach (1yr.)
· Optimist Club (2 yrs.)
· Black Student Union (2 yrs.)
· Rugby Club (1yr.)