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INVERTED PYRAMID
• IT was becoming more • Customers’ needs were
on faster chips, better UI, and
complex and central to becoming complex and
smarter features.
business strategy execution and integration
• But with the rise of knowledge
• Innovations required to make were becoming important
economy, a change in the
STRUCTURE?
process faster and cheaper than innovation
working of software industry was
required
• In Traditional organization
structure managers and bosses are
• Organizational hierarchies
at the top and do not directly • REVERSE ACCOUNTABILITY
were getting in the way of
contribute to the value zone • Certain elements of the hierarchy became
quality implementation of
• New idea of inverted pyramid to more accountable
software
make management became • Technology had become central to creating
• Different teams involved
accountable to those who create and sustaining entirely new business models
belonged to different
value
hierarchies