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Personal
Profile                                                                                                                                         

I am a professional Pharmacy Technician with over 10 years’ experience working in a range of

hospitals settings, with a diverse range of patients and multidisciplinary teams.   I am
experienced in dispensing, ordering, receiving; supplying, aseptic compounding, aseptic
manufacturing, and ward based medicine management work.  I am looking for a full-time career
in a hospital trust or company where I can be part of the team that improves lives and patient
experience. I thrive on challenges because they bring out the best in my service. I am interested
in all aspects of pharmacy, whether it is a retail pharmacy or hospital based, manufacturing or
dispensing.

Professional Qualifications

2007-2009 NVQ 3 in Pharmaceutical Science in the United Kingdom

BTEC Diploma in Pharmaceutical Science in the United Kingdom
1999-2000 Certificate in Pharmaceutical Science in Kenya

Skills

• Effective participant in the provision of high-quality pharmaceutical service

• Reliable, team player and hardworking person who gives 100% to any task presented to me
• An experienced hospital-based technician with excellent communication skills.
• Efficient and accurate worker, able to undertake any accreditation schemes, follow procedure
and work under supervision or supervise
• Presentation skills and worked with both JAC and Ascribe computer system
• Good time keeper, well organised, independent and conscientious
• I am enthusiastic and committed to the healthcare profession, polite, presentable and with good
attendance record.
• I am hardworking, flexible and able to meet strict deadlines
• I am an active participant in the discussion about service improvement and improve the quality
of life of our patients.
Career
history                                                                                                                                                 
     
February 2020 to July 2020
Royal Papworth Hospital NHS Foundation Trust

• Label and dispense all types of prescriptions including inpatients, discharges, outpatients,
Controlled Drugs, unlicensed products, blood products and maintain appropriate records where
necessary, following local and national procedures and standards to ensure the provision of a
high level of dispensary service at all times.

• Supervise junior members of dispensary staff and support the lead technician, dispensary
services and the Responsible pharmacist to ensure the management of workflow and timely
completion of work.

• Dispense and document Private Prescriptions and Signed Orders and when applicable produce
paperwork to generate an invoice.

• Supply compliance aids and dispense medication in Monitored Dosage Systems (MDS) where
necessary according to local policy.
• Supply medications to community units, i.e., SCH, GP’s surgeries, etc. Ensuring that the c
Label and dispense all types of prescriptions including inpatients, discharges, outpatients,
Controlled Drugs, unlicensed products, blood products and maintain appropriate records where
necessary, following local and national procedures and standards to ensure the provision of a
high level of dispensary service at all times.
• Supervise junior members of dispensary staff and support the lead technician, dispensary
services and the Responsible pharmacist to ensure the management of workflow and timely
completion of work.
• Dispense and document Private Prescriptions and Signed Orders and when applicable produce
paperwork to generate an invoice.
• Supply compliance aids and dispense medication in Monitored Dosage Systems (MDS) where
necessary according to local policy.
• Supply medications to community units, i.e., SCH, GP’s surgeries, etc. Ensuring that the
correct documentation is received prior to a supply being made.
• Ensure that the prescription charge is collected from outpatients where necessary by use of the
prescription charge machine on site or via credit/ debit card payments using the chip and pin
machine.
• Counsel out-patients about their medication to ensure they understand how to take their
medicines correctly, expected side-effects and precautions. Respond appropriately to ensure that
patients with learning disabilities or difficulty understanding how to take their medicines or with
complex medication regimens receive the counselling they require taking their medicines
correctly.
• Answer enquiries from patients and their relatives within personal professional competencies
and refer to a pharmacist or other member of staff where appropriate.
• Carry out the monthly stock check of pharmacy Controlled Drugs (CDs); undertake authorised
destruction of expired Trust CDs with the Trust Authorised witness and act as witness for
pharmacists undertaking destruction of patients’ own CDs.
• Assist in daily dispensary housekeeping tasks as required by the lead technician, dispensary
services.
• Monitor and report stock discrepancies to the lead technician, dispensary services.
• Write and update dispensary Standard Operating Procedures (SOPs) as required by the lead
technician, dispensary services.

January 2017 to date: March 2018

Addenbrookes Hospital NHS Hospital Pharmacy
• Label and dispense all types of prescriptions including inpatients, discharges, outpatients,
Controlled Drugs, unlicensed products, blood products and maintain appropriate records where
necessary, following local and national procedures and standards to ensure the provision of a
high level of dispensary service at all times.

• Supervise junior members of dispensary staff and support the lead technician, dispensary
services and the Responsible pharmacist to ensure the management of workflow and timely
completion of work.

• Dispense and document Private Prescriptions and Signed Orders and when applicable produce
paperwork to generate an invoice.

• Supply compliance aids and dispense medication in Monitored Dosage Systems (MDS) where
necessary according to local policy.
• Supply medications to community units, i.e., SCH, GP’s surgeries, etc. Ensuring that the c
Label and dispense all types of prescriptions including inpatients, discharges, outpatients,
Controlled Drugs, unlicensed products, blood products and maintain appropriate records where
necessary, following local and national procedures and standards to ensure the provision of a
high level of dispensary service at all times.
• Supervise junior members of dispensary staff and support the lead technician, dispensary
services and the Responsible pharmacist to ensure the management of workflow and timely
completion of work.
• Dispense and document Private Prescriptions and Signed Orders and when applicable produce
paperwork to generate an invoice.
• Supply compliance aids and dispense medication in Monitored Dosage Systems (MDS) where
necessary according to local policy.
• Supply medications to community units, i.e., SCH, GP’s surgeries, etc. Ensuring that the
correct documentation is received prior to a supply being made.
• Ensure that the prescription charge is collected from outpatients where necessary by use of the
prescription charge machine on site or via credit/ debit card payments using the chip and pin
machine.
• Counsel out-patients about their medication to ensure they understand how to take their
medicines correctly, expected side-effects and precautions. Respond appropriately to ensure that
patients with learning disabilities or difficulty understanding how to take their medicines or with
complex medication regimens receive the counselling they require taking their medicines
correctly.
• Answer enquiries from patients and their relatives within personal professional competencies
and refer to a pharmacist or other member of staff where appropriate.
• Carry out the monthly stock check of pharmacy Controlled Drugs (CDs); undertake authorised
destruction of expired Trust CDs with the Trust Authorised witness and act as witness for
pharmacists undertaking destruction of patients’ own CDs.
• Assist in daily dispensary housekeeping tasks as required by the lead technician, dispensary
services.
• Monitor and report stock discrepancies to the lead technician, dispensary services.
• Write and update dispensary Standard Operating Procedures (SOPs) as required by the lead
technician, dispensary services.

July 2016 to October 2016

Stoke Mandeville Hospital Pharmacy

DUTIES AND RESPONSIBILITIES

• Receive, label and accurately dispense prescriptions for inpatients, outpatients and discharge
patients using JAC.  This includes taking a drug history from outpatients or their carers,
identifying any drug allergies or interactions or problems with the prescribed medicines.

• Working in the dispensary for outpatients. This involves: taking prescriptions from outpatients
and verifying their details; taking a current drug history from the patient, carer or parent. Give
out the medication and counsel patients on their medication use to promote concordance. This
includes the name of the medication, dosage, common side effects and administration details
including the use of devices.  In addition, answer any queries or concerns a patient may have
about their medication or refer to a pharmacist if appropriate.

• Receive, label and dispense prescriptions for controlled drugs and unlicensed drugs and make
appropriate records.

• Collecting prescription charges. To take cash, card and cheque transactions from outpatients
and to use the pharmacy till according to the standard operating procedures.

• Prepare documentation to invoice patients for prescriptions.

• Receive drug charts and prescriptions from the inpatient and outpatient hatch and record details
on the PTS (prescription tracking system).
• Answer queries, both on the telephone and in person, with medical, nursing staff and patients
and seek help from a pharmacist when necessary.

• Assist the Deputy Dispensary manager to complete monthly audits for controlled drugs and
unlicensed drugs, investigating stock level discrepancies within the dispensary in line with
current procedures.

• Perform the stock check of the emergency cupboard ensuring correct temperature and medicine
expiry dates.

• Balance the till and the PDQ in the absence of senior dispensary staff and bank any monies.

• Issue completed prescriptions and controlled drug supplies staff.

• Remove any prepared prescriptions that have not been collected for one month and return to
stock/ destroy as necessary and complete appropriate paperwork in line with procedures.

• Supply stock controlled drugs, and related controlled stationery, to wards and departments.

• Perform Controlled Drug stock checks, to audit and report any discrepancies to the Dispensary
Manager or Deputy Dispensary Manager.

• Complete the daily requisition from stores

General
• Working in a customer focused manner with patients, nursing staff and other healthcare
professionals.
• Replenish stock drugs to a pre-set level, ensuring stock is correctly stored and expiry date
checked.
• Maintenance of an accurate fridge and local environment temperature recording.
• Authorise stock transfers from stores into dispensary following procedures and checking the
drug and quantity with the staff doing the transfer.
• Assist in maintaining accurate stock control including daily stock checks, expiry date checks
and to report inaccuracies.
• Disposal of expired pharmaceuticals according to procedures.
• To arrange disposal, or appropriate return into stock, of previously issued/dispensed items.
• Completion of additional duties such as issuing of ward stock and receipt of deliveries.
Additional training will be provided.
• To maintain a portfolio of Continuous Professional Development.
• Making a full contribution to the work of the dispensary without being asked and to take pride
in the overall performance of the team.
• Report any risk factors which are identified on the wards and in the department.
• Providing a level of service which meets established quality standards and requirements.
• Aware of the individual responsibilities under the Health and Safety at Work Act and identify
and report, as necessary, any untoward incident, accident or the potentially hazardous
environment.
• Undertake any duties as may reasonably be expected by the Chief Pharmacist.

March 2016 to Date June 2016

  Hereford Hospital pharmacy

DISPENSARY
• Accurately dispense and issue prescriptions including controlled drugs
• Identify potential problems regarding the lack of availability of medicines for individual
prescriptions, seeking advice on suitable alternatives or agreed delivery timetable.
• Ensure medication is dispensed to meet agreed delivery times and to minimise waiting times
for patients.
• Receive prescriptions from hospital staff in accordance with dispensary procedures. Prioritise
prescriptions according to urgency. Inform ward staff of prescription progress where necessary.
• If required, ensure that the exemption status of patients is checked in order to accurately collect
prescription fees.
• Calculate prescription charges from Doctor’s own private patients as per procedures.
• Counsel patients regarding their medication regimes in order to ensure complete patient
understanding including benefits of their medication and possible side effects. These may be
patients with certain barriers, e.g. hearing problems, language issues.
• Deal with queries from patients and other hospital staff, referring complex issues to supervisor
or line manager.
• Effectively deal with patients who are discontented with aspects of the service e.g. waiting
times and refer to senior member of staff for resolution.
• Maintain high quality of data input of patient information into the pharmacy computer system
in order to ensure excellent labelling standards for dispensed medicines
• Ensure stock levels of all products are accurate and support the appropriate ordering of stock
through liaison with the buying office. Inaccuracies in all medicines should be investigated
before being referred to line manager without delay.
• Responsible for the maintenance of a specific area of the dispensary in order to make sure that
medicines are stored appropriately and in-date.
• Participate in the dispensing and maintenance of clinical trial medication; dispense mental
health prescription including Clozapine and local community hospitals and hospice.
• Housekeeping duties: Cleaning and tidying, checking and recording temperatures, psychiatric
cards, clear reception filling tray, match community TTO faxes, clear and dispose clinical and
confidential waste according to the procedures. Chase EDS and community tto’s regularly,

January 2014- to March 2016

Peterborough City Hospital

• Fluent use of JAC dispensing TTO’s, Outpatients, mental health and Clinical trials
prescriptions
• Working within a fast-paced dispensary (600-800 items daily)
• Stock management within the pharmacy and ward based.
• Medicines Management
• Production of MAR charts/administration aids
• Accurately dispensing and supply drugs according to the Procedures
• Counselling and providing information on medicines to patients, doctors and other healthcare
professionals.
• Reception duties and handling prescription charges
• Dealing with queries and referring if appropriate
• Ensure medicines are stored accordingly and securely
• Ensure stock levels are correct and support appropriate ordering
• Review patient’s own medicines, assess their suitability for use in and out of the hospital.
• Training and supervision of new staff
• Recycling and returned over over-stocked and non- stock medicines on the wards
• Transcribing clinically screened prescriptions to ensure availability of prescribed medicines in
patients’ lockers
• Working with clinical pharmacists to resolve pharmaceutical care issue and discuss complex
ambiguous or incomplete prescriptions or other healthcare professionals.

September 2014 to December 2014

The General Health Group BMI Hospital Darlington.

• Ordering and dispensing medicines including controlled drugs

• Managing the dispensary
• Consistently issuing, labelling and returning medicines accurately according to the standard
operating procedures
• Completed controlled drugs competences
• Counselling patients on use of medications
• Consulting and liaising with Doctors, nurses, and other sister hospitals regarding any issues of
prescriptions with regard to the supply of medicines and other supplies.
• Supplying stock to different departments
• Planning and dispensing advance different clinic prescriptions in advance to save discharge
time.
• Using People soft dispensing and stock management software

September 2009 – August 2014

(Barking Havering and Redbridge NHS Trust
(King George Hospital and Queen’s Hospital)

• Medicines Management
• Production of MAR charts/administration aids
• Accurately dispensing and supply drugs according to the Procedures
• Counselling and providing information on medicines to patients, doctors and other healthcare
staff
• Reception duties and handling prescription charges
• Dealing with queries and referring if appropriate
• Ensure medicines are stored accordingly and securely
• Ensure stock levels are correct and support appropriate ordering
• Review patient’s lockers
• Training and supervision of new staff
• Deputizing for section leaders or technicians in their absence.

July 2007 – August 2009

Imperial College NHS Trust

• Fluent use of ASCRIBE dispensing TTO’s, Outpatients, mental health and Clinical trials
prescriptions
• Working within a busy dispensary dispensing 600-800 items daily
• Stock management within the pharmacy and ward based.
• Manufacture of aseptic products, including chemotherapy, TPN, eye drops
• Aseptic worksheet and label production
• Use of the prescription tracking system within the dispensary
• Ordering and booking in of medication
• Dispensing and Maintaining controlled drugs and the registers
• Management of to-follow medication
• Paediatric dispensing
• Dispensing of clinical trials
• Extemporaneous dispensing of non- sterile pharmaceuticals
• Reconstitution of Cytotoxic and aseptic preparation of doses
• Quality control cleaning/maintenance aseptic unit and equipment
• Pre-packaging and over labelling of medicines

Jan 2001 – May 2006

Misikhu Mission Hospital Pharmacy

• Manager of the Pharmacy Unit

• Dispensing prescriptions
• Medicine Stock control
• HIV medication counselling
• Over the counter medicines sales
• OTC advice
• Cleaning of rooms and equipment
• Compounding Intravenous Fluids -Sterile and non-sterile manufacture
• Conversing with doctors and other healthcare professionals to overcome queries
• Using a computer-based dispensing system (pharmacy manager)
• General customer care

1994 - DEC 2008

Family run farm

• Farmer at the family farm growing coffee, coffee, tea, and dairy farming,
Education                                                                                                                                            
                 

1988-1992 Chesamisi High School, Kenya

Achieved 12 x GCSE all passes including English, Mathematics
And Science
                                                                                                                                                       

References available on request