Identification

_______________1. Responsible for producing the goods and providing services offered by
organization.
_______________2. Part of a business organization that is responsible for producing goods and services.
_______________3. Business function responsible for planning, coordinating, and controlling the
resources needed to produce products and services.
_______________4. It is the ratio of outputs divided by the inputs.
_______________5. Customers, talent, and suppliers are worldwide.
_______________6. One of critical decision of OM that utilize personnel and facilities while meeting
customer demands.
_______________7. Transferring a firm’s activities that have traditionally been internal to external
suppliers.
_______________8. Responsible for securing financial resources, budgeting, analyzing investment
proposals and providing funds for operation.
_______________9. A set of skills, talents, and capabilities in which a firm is particularly strong.
_______________10. Responsible for selling and promoting organizations goods and services.

Problems:
1. Chuck Sox makes wooden boxes in which to ship motorcycles. Chuck and his three employees invest a total of
40 hours per day making the 120 boxes.
a. What is their productivity?
b. Chuck and his employees have discussed redesigning the process to improve efficiency. If they can increase
the rate to 125 per day, what will be their new productivity?
c. What will be their unit increase in productivity per hour?
d. What will be their percentage change in productivity?

Identification

_______________1. Responsible for producing the goods and providing services offered by
organization.
_______________2. Part of a business organization that is responsible for producing goods and services.
_______________3. Business function responsible for planning, coordinating, and controlling the
resources needed to produce products and services.
_______________4. It is the ratio of outputs divided by the inputs.
_______________5. Customers, talent, and suppliers are worldwide.
_______________6. One of critical decision of OM that utilize personnel and facilities while meeting
customer demands.
_______________7. Transferring a firm’s activities that have traditionally been internal to external
suppliers.
_______________8. Responsible for securing financial resources, budgeting, analyzing investment
proposals and providing funds for operation.
_______________9. A set of skills, talents, and capabilities in which a firm is particularly strong.
_______________10. Responsible for selling and promoting organizations goods and services.

Problems:
1. Chuck Sox makes wooden boxes in which to ship motorcycles. Chuck and his three employees invest a total of
40 hours per day making the 120 boxes.
a. What is their productivity?
b. Chuck and his employees have discussed redesigning the process to improve efficiency. If they can increase the
rate to 125 per day, what will be their new productivity?
c. What will be their unit increase in productivity per hour?
d. What will be their percentage change in productivity?