Sie sind auf Seite 1von 114

Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
R12.x Oracle o
@iStore t G
y de n
m tuSupplemental
Fundamentals
s a
a is S
ฺ r a m
Student thPractices
a j e
e l var to us
y (s nse
s a m lice Activity Guide
a l e
R am ferab
r j
a ans
a
lv n-tr
e
S no

D60335GC10
Edition 1.0
April 2010
D65901
Copyright © 2010, Oracle. All rights reserved.

Disclaimer

This document contains proprietary information and is protected by copyright and other intellectual property laws. You may copy and
print this document solely for your own use in an Oracle training course. The document may not be modified or altered in any way.
Except where your use constitutes "fair use" under copyright law, you may not use, share, download, upload, copy, print, display,
perform, reproduce, publish, license, post, transmit, or distribute this document in whole or in part without the express authorization
of Oracle.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

The information contained in this document is subject to change without notice. If you find any problems in the document, please
report them in writing to: Oracle University, 500 Oracle Parkway, Redwood Shores, California 94065 USA. This document is not
warranted to be error-free.

Restricted Rights Notice

If this documentation is delivered to the United States Government or anyone using the documentation on behalf of the United
States Government, the following notice is applicable:

U.S. GOVERNMENT RIGHTS


The U.S. Government’s rights to use, modify, reproduce, release, perform, display, or disclose these training materials are restricted
by the terms of the applicable Oracle license agreement and/or the applicable U.S. Government contract.
s a
Trademark Notice
)h a
ฺ c om ฺ
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective
owners.
r a cle uide
Author y @o ent G
a sam Stud
Harry Anthony
j ฺ r am this
a
Technical Contributors and Reviewers r a use
( s elv se to
Quency Hawkins m y cen
a s a e li
l
This book R
j
am
was rabusing: Oracle Tutor
published
f e
a r a ans
e lv n-tr
S no
Table of Contents

R12.x Oracle iStore Fundamentals Supplemental Student Practices .........................................................1-1


R12.x Oracle iStore Fundamentals Supplemental Student Practices.............................................................1-3
Objectives ......................................................................................................................................................1-4
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Introduction of Oracle iStore .........................................................................................................................1-5


Implementing Task for Oracle iStore ............................................................................................................1-6
Guided Demonstration - Set Profile Options .............................................................................................1-7
Guided Demonstration - View Customer Application Initial Pages ..........................................................1-8
Practice - Launch Site Administration UI..................................................................................................1-9
Solution - Launch Site Administration UI .................................................................................................1-10
Implementing Products, Pricing, Payment Types, and Shipping Methods....................................................1-11
Guided Demonstration - Make Credit Card Verification Number Mandatory ..........................................1-12
Guided Demonstration - Set Up Shipping Methods ..................................................................................1-13
Practice - Create Price List ........................................................................................................................1-14
Solution - Create a Price List.....................................................................................................................1-15 s a
)h a
Implementing Sites ........................................................................................................................................1-18

ฺ c om ฺ
Practice - Create a Site...............................................................................................................................1-19
Solution - Create a Site ..............................................................................................................................1-20
r a cle uide
Practice - Assign Site to Group..................................................................................................................1-23

y @o ent G
Solution - Assign Site to Group.................................................................................................................1-24
Practice - Set Up Payment Types Threshold .............................................................................................1-25

a sam Stud
Solution - Set Up Payment Threshold .......................................................................................................1-26
Implementing the Catalog..............................................................................................................................1-27
r am this
Guided Demonstration - Set Section Profile Options ................................................................................1-28
j ฺ
r a use
Practice - Create Sections ..........................................................................................................................1-30
a
( s elv se to
Solution - Create Sections .........................................................................................................................1-31
Practice - Add Products to Sections...........................................................................................................1-33
m y cen
Solution - Add Products to Sections ..........................................................................................................1-34
s a li
Practice - Assign Sections to Sites.............................................................................................................1-35
a e
am ferab l
Solution - Assign Sections to Sites ............................................................................................................1-36
j R
Practice - Select Layout and Set Section Display Templates ....................................................................1-37
a ans
a r
Solution - Select Layout and Set Section Display Templates....................................................................1-38
e lv n-tr
Practice - Map Display Templates to Products..........................................................................................1-39
S no Solution - Map Display Templates to Products .........................................................................................1-40
Guided Demonstration - Configure Bins ...................................................................................................1-41
Implementing Content ...................................................................................................................................1-43
Practice - View Content Pages...................................................................................................................1-44
Solution - View Content Pages..................................................................................................................1-46
Practice - Assign Content to Media Objects ..............................................................................................1-48
Solution - Assign Content to Media Objects .............................................................................................1-49
Practice - Add Content at Section Level....................................................................................................1-50
Solution - Add Content at Section Level ...................................................................................................1-51
Practice - Add Content at Product Level ...................................................................................................1-53
Solution - Add Content at Product Level...................................................................................................1-54
Implementing Carts and Orders.....................................................................................................................1-56
Guided Demonstration - Create BtoB Primary User .................................................................................1-57
Practice - Register BtoC User....................................................................................................................1-58
Solution - Register B2C User ....................................................................................................................1-59
Practice - Create Cart and Retrieve Cart....................................................................................................1-60
Solution - Create Cart and Retrieve Cart ...................................................................................................1-61
Practice - Create List and Add List to Cart................................................................................................1-62
Solution - Create List, Retrieve List and Add to Cart................................................................................1-63
Practice - Share Cart ..................................................................................................................................1-64

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


i
Solution - Share Cart .................................................................................................................................1-65
Practice - Retrieve Shared Cart..................................................................................................................1-68
Solution - Retrieve a Shared Cart ..............................................................................................................1-69
Practice - Check Out and Place Order .......................................................................................................1-70
Solution - Check Out and Place Order.......................................................................................................1-71
Practice - Track Order ...............................................................................................................................1-73
Solution - Track Order...............................................................................................................................1-74
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Implementing User Management ..................................................................................................................1-75


Guided Demonstration - Approve Self-Registered BtoB User ..................................................................1-76
Practice - Self-Register BtoB User ............................................................................................................1-77
Solution - Register B2B User ....................................................................................................................1-78
Practice - Create BtoB Contact or User .....................................................................................................1-79
Solution - Create B2B Contact or User......................................................................................................1-80
Oracle iStore Reporting .................................................................................................................................1-82
Oracle Web Analytics Integration .................................................................................................................1-83
Guided Demonstration - Administer Web Analytics .................................................................................1-84
Practice - Create Web Analytics Administrative User...............................................................................1-87
Solution - Create Web Analytics Administrative User ..............................................................................1-88
s a
)h
Practice - View Intelligence Reports .........................................................................................................1-89 a
Solution – View Intelligence Reports ........................................................................................................1-90
c om ฺ
Oracle iStore Concurrent Programs...............................................................................................................1-91

r a cle uide
Oracle iSupport Integration ...........................................................................................................................1-92
Guided Demonstration - Ensure User Types Setups..................................................................................1-93
@o ent G
Guided Demonstration - View Support Site ..............................................................................................1-94
y
sam Stud
Oracle Quoting Integration ............................................................................................................................1-95
a
Guided Demonstration - Web Publish Quote ............................................................................................1-96

j ฺ r am this
Mandatory Dependencies Overview..............................................................................................................1-98

a r a use
Advanced Topics ...........................................................................................................................................1-99

elv se to
Guided Demonstration - Modify Message Text ........................................................................................1-100
(
y cens
Guided Demonstration - View eMail Notification Events.........................................................................1-102
Oracle Sales Contracts Integration ................................................................................................................1-103
a m li
Guided Demonstration - View Terms and Conditions...............................................................................1-104
s
a l e
Oracle Partner Management Integration........................................................................................................1-105
R am ferab
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


ii
Preface
Profile
Before You Begin This Course
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

• Working experience with Oracle Applications

Prerequisites

• Oracle Inventory

• Oracle Order Management


s a
• Oracle Pricing
)h a
ฺ c om ฺ
r a cle uide
How This Course Is Organized
y @o ent G
samexercises.
This is an instructor-led course featuring lecture and hands-on
a S tudOnline demonstrations
and written practice sessions reinforce the concepts
j ฺ r am
e t hs
and skills iintroduced.

l v ara to us
( s e se
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


iii
Related Publications
Oracle Publications
Title Part Number
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Oracle iStore Implementation and Administration Guide E13575-03


Oracle iStore Quick Reference Guide E13576-03

Additional Publications

• System release bulletins

• Installation and user’s guides


s a
• Read-me files )h a
c o m
• International Oracle User’s Group (IOUG) articles l ฺ
e ideฺ
c
ra Gu
• Oracle Magazine
o
@ ent
y
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


iv
Typographic Conventions
Typographic Conventions in Text
Convention Element Example
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Bold italic Glossary term (if The algorithm inserts the new key.
there is a glossary)
Caps and Buttons, Click the Executable button.
lowercase check boxes, Select the Can’t Delete Card check box.
triggers, Assign a When-Validate-Item trigger to the ORD block.
windows Open the Master Schedule window.
Courier new, Code output, Code output: debug.set (‘I”, 300);
case sensitive directory names, Directory: bin (DOS), $FMHOME (UNIX)
(default is filenames, Filename: Locate the init.ora file. a
lowercase) passwords, Password: User tiger as your password. as
pathnames, )h
URLs,
Pathname: Open c:\my_docs\projects
URL: Go to http://www.oracle.com ฺ c om ฺ
user input,
User input: Enter 300 r a cle uide
usernames
Username: Log on as scott @ o t G
Initial cap Graphics labels y
m tude
Customer address (but Oracle Payables)
n
(unless the term is a s a
a is S
proper noun) r a m thdatabase.
Italic Emphasized words a jฺchanges
Do not rsave e
to the
and phrases, l
Forvfurther t o us see Oracle7 Server SQL Language
a information,
e
titles of books and (s Reference
seManual.
courses, y
m lic e
Entern where user_id is the
s a user_id@us.oracle.com,

Quotation a ma elements
variables
Interface r a b le name
Select
of the user.
“Include a reusable module component” and click Finish.
marks aj
Rwith long
s f enames
l v ar -trthat
anhave only This subject is covered in Unit II, Lesson 3, “Working with
e
S no n initial caps; Objects.”
lesson and chapter
titles in cross-
references
Uppercase SQL column Use the SELECT command to view information stored in the
names, commands, LAST_NAME
functions, schemas, column of the EMP table.
table names
Arrow Menu paths Select File > Save.
Brackets Key names Press [Enter].
Commas Key sequences Press and release keys one at a time:
[Alternate], [F], [D]
Plus signs Key combinations Press and hold these keys simultaneously: [Ctrl]+[Alt]+[Del]

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


v
Typographic Conventions in Code
Convention Element Example
Caps and Oracle Forms When-Validate-Item
lowercase triggers
Lowercase Column names, SELECT last_name
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

table names FROM s_emp;

Passwords DROP USER scott


IDENTIFIED BY tiger;
PL/SQL objects OG_ACTIVATE_LAYER
(OG_GET_LAYER (‘prod_pie_layer’))

Lowercase Syntax variables CREATE ROLE role


italic
s a
Uppercase SQL commands and SELECT userid
)h a
functions FROM emp;
ฺ c om ฺ
Typographic Conventions in Oracle Application Navigation r a cle Paths
u i de
@ o t G
y
This course uses simplified navigation paths, such as the following
m example, n
de to direct you
through Oracle Applications. s a
a is S t u
ฺ a m th> Find (B) Approve
r (M) Query
(N) Invoice > Entry > Invoice Batches Summarya j e
e l var to us
s following:
This simplified path translates to(the
y se
e n
a samwindow,
1. (N) From the Navigator l e licselect Invoice then Entry then Invoice Batches
Summary.
R am ferab
j s
araFrom-trthe
2. lv(M) anmenu, select Query then Find.
e
S no n
3. (B) Click the Approve button.

Notations:

(N) = Navigator

(M) = Menu

(T) = Tab

(B) = Button

(I) = Icon

(H) = Hyperlink

(ST) = Sub Tab

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


vi
Typographical Conventions in Oracle Application Help System Paths
This course uses a “navigation path” convention to represent actions you perform to find
pertinent information in the Oracle Applications Help System.

The following help navigation path, for example—


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

(Help) General Ledger > Journals > Enter Journals

—represents the following sequence of actions:

1. In the navigation frame of the help system window, expand the General Ledger entry.

2. Under the General Ledger entry, expand Journals.

3. Under Journals, select Enter Journals. s a


)h a
4. om ฺ
Review the Enter Journals topic that appears in the document frame of the help system
ฺ c
window.
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


vii
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices Table of Contents


viii
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
R12.x Oracle
o
@iStore t G
y de n
m tuSupplemental
s a
Fundamentals
a is S
ฺ r a m
Student thPractices
a j e
e l var Chapter
t o us1
y (s nse
s a m lice
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 1
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 2
R12.x Oracle iStore Fundamentals Supplemental Student
Practices
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 3
Objectives
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 4
Introduction of Oracle iStore
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a does s have any practices or solutions.
a
This r
lesson r a n
not
lv t
Se non-

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 5
Implementing Task for Oracle iStore
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 6
Guided Demonstration - Set Profile Options
Responsibility: System Administrator

1. Log into Oracle Applications AppsLocalLogin as a user with System Administrator


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

responsibility.

2. In the navigator, select the System Administrator link.

3. Select Profile > System. The Find System Profile Values window opens.

4. Check the level(s) at which you want to set the profile option. For example, select
Application to set a profile option at iStore application level.

5. s a
In the Profile field, enter all or a portion of the profile name. You may use the percent (%)
sign as a wildcard. For example, to find all iStore profile options, enter ibe%. )h a
ฺ c om ฺ
6. Click Find. The System Profile Values form opens with the results of your
r a clesearch.
u i de
y @o ent G
7. Verify or set the profile option(s) at the levels that you selected.
a s am Stud
8. Log out.
j ฺ r am this
• Tip: Bounce the middle-tier server a r a making
after u s esite-level profile option changes.
( s elv se to
See Oracle Applications y en
System Administrator’s Guide for more information on setting
a m l i c
m as ble
profile options in Oracle Applications.

R a fera
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 7
Guided Demonstration - View Customer Application Initial Pages
Responsibility: iStore Customer (IBE_CUSTOMER)

View the Customer Application initial pages to gain some familiarity with the basic elements of
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

these pages, such as navigation icons, seeded bins, and the like.

Steps

1. Navigate to the iStore Customer Application.

2. View the elements of the page, such as the seeded navigation icons, and Welcome and
Browse bins.

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 8
Practice - Launch Site Administration UI
Overview
Log into the Site Administration UI and view the site building application's main tabs.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Assumptions
• iStore Administrator

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.

Tasks s a
)h a
Launch Site Administration UI
ฺ c om ฺ
a
Log into the Site Administration UI and view the site building application's
le tabs.ide
cmain
o r G u
y@ den t
m
sa Stu
a
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 9
Solution - Launch Site Administration UI
Launch the Site Administration UI and view the site building application's main
tabs.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

1. Navigate to the Oracle Applications AppsLocalLogin. Your instructor will provide the URL.

2. Log in as the iStore Administrator.

• Log in with the username and password supplied by the instructor.

3. Click through the site building application's main tabs: a


as
• (T) Sites – This is where site administrators enter and maintain the basic site)h
c om ฺ
information, such as languages, pricing, shipping and payment methods, and determine

access control policies for each store.
r a cle uide
y
• (T) Catalog – This tab allows access to the sections hierarchy, @otheeproducts
n t G pages, the
section and product display templates, and product
m tud
sarelationships.
m a i s S
a
jtoฺrthe media h
tobjects and content repository.
• (T) Content – This tab allows access
r a s e
e l va to u
s
• (T) Analytics – This tab(allows access e to the Oracle Web Analytics administration
thisyscreenconly
screens. Note that m e nsappears if Web Analytics has been integrated.
s a l i
a ma – rThis
• (T) Advanced a le contains advanced functionality, such as notifications, content
btab
r a j R nscategories,
components, fe and templates.
a
lv n-t r a
S4.e Log
noout.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 10
Implementing Products, Pricing, Payment Types, and Shipping
Methods
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 11
Guided Demonstration - Make Credit Card Verification Number
Mandatory
Responsibility: Oracle Payments Administrator
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

1. Log into the Oracle Applications AppsLocalLogin as a user with access to Oracle Payments
Payments Administrator responsibility.

2. Select Oracle Payments Setup.

3. Select Shared Setup > System Security Options to retrieve the System Security Options
page.

4. To make Credit Card Owner Verification Control mandatory, set the Require Security Code
s a
Entry LOV to Yes.
)h a
5. (B) Apply to save your changes. ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 12
Guided Demonstration - Set Up Shipping Methods
Responsibility: Order Management Super User

1. Log into Oracle (Forms) Applications as a user with access to the Order Management Super
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

User responsibility. In the navigator, select the Order Management Super User link. (The
responsibility may display as Order Management Super User, Vision Operations in your
teaching environment.)

2. Navigate to Shipping > Setup > Freight Carriers, Cost Type > Freight Carriers.

3. In the Carriers form, query for the shipping methods that will be used in Oracle iStore.

4. For each carrier, in the Services tab, check the Web Enabled box in the applicable Servicea
Level row, and save your changes. as
)h
5. c om ฺ
In the Services tab, select the Organization Assignments button. (If necessary, click within a

r a cle uide
Service Level row block to activate the Organization Assignments button.) The

service level. y @o ent G


Organization Assignments-Carrier Service window appears for the selected carrier and

a sam Stud
6. Activate the Assigned checkbox for the Item a
ฺ r Validation is
m th(Inventory) Organization that is
specified for the appropriate Oracle iStore j customere responsibility.
l v ara to us
For example, pick the Inventory
( s eOrganization
s e mapped to the IBE_CUSTOMER
responsibility throughm y n
ce of the MO: Operating Unit profile, defined at
specification
s
responsibility level.
a l i
a ma rable
j RTo quickly
• rTip:
a n s fefind the correct Inventory Organization per operating unit, log into
e lva Oracle
n - a as Order Management Super User and navigate to the System Parameters
trForms
S noform (in the navigator, choose Setup > System Parameters > Values). The organization
shown in the Operating Unit field of the System Parameters form is the correct item
validation (inventory) organization to which you should assign the shipping methods.

7. Repeat for each carrier you wish to make available in the Site and Customer applications.

8. Save your changes.

• Tip: Bounce the middle-tier server after making these changes.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 13
Practice - Create Price List
Overview
Create a price list.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Assumptions
• Order Management Super User

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.

Tasks s a
)h a
Create a Price List
ฺ c om ฺ
Create a price list, and add an inventory item category to a price list. rac
le ide
o G u
y@ den t
m
sa Stu
a
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 14
Solution - Create a Price List
Create a price list.

Responsibility =Order Management Super User


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Every item for sale in the Customer Application must appear in at least one price list. Price lists
are created using Oracle Order Management Suite’s Basic Pricing module. Price lists are
assigned to specific stores using the Oracle iStore Site Administration UI.

1. Log into Oracle Forms with User Name: MFG and Password: Welcome. Select Oracle
Pricing Manager, Global responsibility and navigate to Price Lists > Price List Setup.

2. In the Price List form, enter the following: a


as
• Name )h
ฺ c om ฺ
• Description
r a cle uide
3. Ensure that USD is selected as the currency. y @o ent G
a s am Stud
4. Select an appropriate multi-currency conversion
r a mlist from
t h s Multi-Currency Conversion
ithe
field.
r ฺ
aj use
a
5. Ensure that the Active checkbox ( s eislvchecked.
e to
m y cens
6. Leave the Round To
a sanumber l e li is.
as

R
7. Ensurej that f e rabStart Date is entered.
aanmeffective
a r a ans
e
8. lvOptionally,
n - tr enter values for: End Date, Payment Terms, Freight Terms, Freight Carriers, and
S no Comments.

9. In the first available empty row of the List Lines tab, enter the following:

• Product Context: Select Item.

• Product Attribute: Select Item Number. You could use Category or All Items to apply
the same price to all items in a product category or to all items in your product
hierarchy.

• Product Value -- Select the LOV icon, which retrieves the Enter Reduction Criteria for
Long-List form. If you know the Product Number, enter it in the Item field and press
Ok. Or the percent sign (%) as a wildcard in the field and press Ok. In the System Items
form, search for (use Product Number for the search by) and select the appropriate item
from the list.

• UOM: Select a Unit of Measure, if necessary

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 15
• Line Type: Select Price List Line

• Application Method: Select Unit Price

• Value: Enter a value (is typically the base list price of the item)
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

• Start Date and End Date: Enter a different default start value, if desired. Optionally,
enter an ending date.

• Optionally, enter precedence in the Precedence field. In a best price scenario, the item
with the lowest number precedence will be selected.

10. (I) Save the changes.

11. Repeat the steps listed above to add additional price lists and/or items.
s a
12. Verify the setup: Log into the Site Administration Application )h a
ฺ c om ฺ
Add an inventory item category to a price list
r a cle uide
1. Log into Oracle Forms with User Name: MFG and Password: y @oWelcome.n t GSelect Oracle
Pricing Manager, Global responsibility and navigate
s a m de> Add Items to Price
to PricetLists
u
List. m a is S
j ฺ r a th
a e
2. Enter the following data:
e l var to us
• Price List = XX y
(s nse
Price
s a m lice
• Itemm a b
Category Setle= Inv.Items
a a
r a j R nsfer
e lva •n-Itemtra Category = MISC.ACCESSORY
S no • Item Status = Active

• Select the Set List Price Equal to Cost From check box

• Inventory Organization = Seattle Manufacturing

3. (B) Submit

4. Record the Request ID: _____________.

5. Review the request status to ensure the concurrent request completed successfully.

• (M) View > Requests

• (B) Find

• Make sure that the request is completed normal

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 16
6. Find your price list

• (N) Pricing > Price Lists > Price List Setup

• (I) Find > XXPrice


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

7. Verify that the items have been added to your price list, including the item cost from the M1
inventory organization.

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 17
Implementing Sites
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 18
Practice - Create a Site
Overview
Create a basic site using the Site Administration Application.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Assumptions
• iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice.

Tasks s a
)h a
Create a Site
ฺ c om ฺ
Create a site using the Site Administration Application. r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 19
Solution - Create a Site
Login as iStore Administrator to the Site Administration Application and create a
site.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

1. Log into Site Administration Application and navigate to the Sites summary tab.

2. Select Create a Site from the drop-list and press Go.

3. In the Create Site page, enter basic information about the site, as described below:
s a
• Site Name: This should be your company’s internal name by which the site is known. )h a
c m
o ฺ
e ฺ
r a cl implemented,
• Site Code: Once entered, this code is unique across sites in all instances
u i de
@o ent G
and can be used in the Template Mappings Import/Export functionality.
y
amwish.Stud
• Description: You can enter this at a later time ifsyou
a
ฺ r is
amenter tahnew
• Start Date: This will default to system
r j
a usdate; e value if desired.
a
v date that
• End Date: Optionally, select
( s elthe e to the specialty sites of this site should no longer
m c e ns in the Customer Application. Note that to remove a
y to customers
be active and available
a sa you
site from operation, l e li end-date it.
must
R am ferab
• a
r j n s
Default Language: Select the default language.
a r a
lv n-t Currency: Select a default currency for the site.
Se • noDefault
• Default Walk-in Price List: Select a default price list for walk-in (guest) users of the
site.

• Catalog Root Section: Select the parent node (or browsing section) under which this site
resides.

• Allow un-registered users to browse the site: Select this checkbox to allow unregistered
users (also called guest users and walk-in users) to navigate within this site’s specialty
sites.

• Allow customers to check item availability: Select this checkbox to allow users to check
Available to Promise (ATP) information for products. Do not select this unless you
have set up either Regular or Global ATP.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 20
• Restrict customer access by responsibility: Select this check box to make all specialty
sites within this site check user responsibility when customers enter the specialty site. If
you select this, then specialty sites within this site will only grant access to those users
whose responsibilities are supported by the specialty site.

• Enable Threshold for Payment Types: Select this check box to enable the Payment
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Threshold feature in all specialty sites within this site.

• Enable Reporting: The purpose of this check box is to enable site metrics to be visible
in Oracle Web Analytics reports. This check box only displays if integration with
Oracle Web Analytics has occurred.

• Enable Traffic Filter: When this check box is enabled, visits from IP addresses entered
as traffic filters in the Oracle Web Analytics Setup page will not be included in report
data. This check box only displays if integration with Oracle Web Analytics has
s a
occurred.
)h a
4. ฺ c om ฺ
Click Apply to save your changes. Upon creation, the site will be given a unique number,
r a cle uide
viewable in the Site ID field in the Update Site: Details page. The Site ID is the same as the
Minisite ID.
y @o ent G
5. Optional: Add additional supported languages to the a amNavigate
ssite: S tudto Update Site: Site
Detail > Language > Add Language.
j ฺ r am this
a r a use
• Tip: To find the Update
a site. ( s elvSitesmenus,
e to return to the Sites summary page and Update
m y cen
a
6. Optional: Add additional
a
s supported e li currencies to the site: Navigate to Update Site: Site
am and l
ab Add Currency. If you add a currency, you then also need to select
Detail >R
j Pricing
f e rclick
price
a r alists foranthesuser types in this currency.
e lv n-tr
S7. Mandatory:
no Select price lists for the four user types: Navigate to Update Site: Site Detail >
Pricing. For each supported currency, choose the price lists for Walk-in Customers (guest
users), Individual Customers (B2C users), Business Customers (B2B users), and Partners
(Oracle Partner Management end users). Save the changes.

• Currently, the Maximum Amount textbox is reserved for future use.

• Optionally, if you are using the Payment Types Threshold feature, enter an
amount in the Payment Threshold textbox.

• (B) Apply

8. Mandatory: Select payment types for the site: Navigate to Update Site: Site Detail >
Payment and click Add Payment Type.

9. Optionally, enable or disable the following checkboxes in the Payment Types page:

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 21
• Use Below Payment Threshold: If using Payment Types Threshold, select the payment
types that apply to your business objectives with this feature.

• Ask for Purchase Order: If checked, users can enter purchase order numbers during
checkout for this site. This enables the Purchase Order textbox in the checkout pages.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

• Use Purchase Order when Below Payment Threshold: This enables the purchase order
textbox for orders that are below the payment threshold specified. If left unchecked and
the order amount is below the payment threshold specified, the purchase order textbox
will not display, even if the Ask for Purchase Order checkbox is checked.

• (B) Apply

10. Mandatory: Select shipping methods for the site: Navigate to Update Site: Site Detail >
Shipping and click Add Shipping Method. a
as
)h
11. Navigate to Update Site: Details > Responsibility. The default customer responsibility,
IBE_CUSTOMER, will be mapped to the site. ฺ c om ฺ
r a cle uide
• Optional: Select a new display name for the specialty site: Enter
@ o the display
t G name in the
Site Display Name textbox. This will not change the name
m y e n
of the site,
d only the name that
displays in the Customer Application. a
as is S t u
m
ฺraa new th
• Optional: Click Add Responsibilityrto a jmap s eresponsibility to the site. You can only
a
use a single responsibility oncelvper site. to u
( s e se
m
• Optional: Click Displayy Ordercetonchange the order in which site display names appear on
s a
the CustomeraApplication e li Selection page.
Site
am ferab l
j R
a aChange
• rOptional: s the default effective dates.
a r n
lv n-t
Se • nOptional:
o Assign the site to a group: Select the Assign Groups icon, and then establish
site-group mappings in the Update Site: Assign Groups page. If the site is not assigned to
a group, it will appear under “Other Sites” on the Site Selection page.

• (B) Apply

12. Optionally, implement organization restrictions for the site: Navigate to Update Site: Site
Detail > Access and set up rules that either allow or disallow all users from specific
organizations access to the site. Click Add Organization to grant access to the site to an
organization.

13. (B) Apply

14. Save your changes.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 22
Practice - Assign Site to Group
Overview
After creating a site, assign the site to an already established group using the Site Administration
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

UI. Sites display in their assigned groups on the Site Selection Page.

Assumptions
• iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
Tasks )h a
ฺ c om ฺ
Assign Site to Group
r a cle uide
Assign a site to a group using the Site Administration Application.@o n t G
y
m tude
s a
a is S
ฺ r a m th
a j e
e l var to us
y (s nse
s a m lice
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 23
Solution - Assign Site to Group
Login as iStore Administrator to the Site Administration Application and assign a
site to a group.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

1. Log into Site Administration Application.

2. In the default-landing page, the Sites summary page, select a site and Update it.

3. Select the Responsibility link.


s a
)h
4. In the Supported Responsibilities page, select the Assign Groups icon in the appropriate
a
row. c m
o ฺ
e ฺ
5. Use the Unassigned Groups and Assigned Groups regions to select raa cl If ua isite
group.
deis not
@ o t Gof the
y
assigned to a group, it appears under “Other Sites” in the Site
m tude Selectionnpage
Customer Application. s a
a is S
ฺ r a m th
6. (B) Apply to save changes.
a j e
e l var to us
y (s nse
s a m lice
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 24
Practice - Set Up Payment Types Threshold
Overview
By using the Payment Threshold feature, you can restrict payment methods when an order is
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

below an amount threshold.

Assumptions
• iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
Tasks )h a
ฺ c om ฺ
Set Up Payment Threshold
r a cle uide
Set up a Payment Threshold feature in a site.
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 25
Solution - Set Up Payment Threshold
Login as iStore Administrator to the Site Administration Application and set up a
payment threshold for a currency and payment type(s) in one of your sites.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Setting up the Payment Threshold feature is a 3-part process:

1. In the Update Site: Details page, ensure that the Enable Threshold for Payment Types
checkbox is active.

2. In the Pricing page, for each supported currency, enter a monetary amount, in whole
numbers, in the Payment Threshold textbox. When a user attempts to place an order a
whose amount is below this amount, Oracle iStore will display only the payment types as
whose Payment Threshold checkbox is active (see the next step, below). )h
ฺ c om ฺ
3. In the Payment Types page, select the Use Below Payment Threshold
r a clecheckbox
u i denext to
the appropriate payment types.
y @o ent G
Steps
a sam Stud
ฺ r m this
anavigate
1. Log into Site Administration Application
r jand
a uforsePayment to Sites Summary. Select a site and
click Update. Ensure that the Enable
lv aThreshold
t o Types checkbox is active for
the site. ( s e se
y e n
2. Navigate to the a sampage
Pricing
l e licthe site. For each supported currency, enter a monetary
for
amount, ina
j R whole
f e rab in the Payment Threshold textbox.
m numbers,
ara -ttorathensPayment Types page for the site. Select the Use Below Payment Threshold
3. lvNavigate
Se checkbox
non next to the applicable payment types.
4. Optionally, select the Use Purchase Order when Below Payment Threshold checkbox. This
enables the purchase order textbox for orders that are below the payment threshold
specified. If left unchecked and the order amount is below the payment threshold specified,
the purchase order textbox will not display, even if the Ask for Purchase Order checkbox is
checked.

5. (B) Apply to save changes.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 26
Implementing the Catalog
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 27
Guided Demonstration - Set Section Profile Options
Responsibility: iStore Administrator

The following Oracle iStore profile options help control display of your site sections. Set these at
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

iStore application level:

• IBE: Number of Menu Tabs --- This profile option specifies the number of menu tabs
across the top of the Site Home Page. Defaults to 5 if not set.

• IBE: Number of Menu Subtabs --- This profile option specifies the number of menu
subtabs below the menu tabs on the Site Home Page. Defaults to 5 if not set.

• IBE: Sections Per Page for Display --- This profile option specifies the total number
s a
a
of subsections to display per catalog page. If the number of subsections that belong to
)h
the catalog page’s current section exceeds the number set in this profile option, they are
ฺ c
paginated so that the user can navigate to subsequent catalog pages showing the
om ฺ
a cle uide
additional subsections. Defaults to Null. You may set it to an integer. If no value is set,
r
the number of subsections per page is not limited.
y @o ent G
• IBE: Use Section Path --- This profile optionaspecifies sam whether
S tud the section path is
displayed on section and item pages inฺrthe
j am his specified by the template
defaulttlocation
e
being used to display the sectionaor
v raitem. Possible
u s values: Yes/No. Defaults to Yes.
s l
e se t o
• IBE: Use Section Bin (
y cen whether the section Browse Bin is displayed on
--- Specifies
section pagess mdefault
inaits lilocation at the left-hand side of the catalog page. This
navigational a l
bin displayse
b hyperlinks of the top-level section names. Possible values:
R
Yes/No. am r a
e Yes.
Defaults
f to
r a j s
lv•a IBE: - t r an Per Page for Display --- Specifies the number of products to display in a
e
S non Items
Leaf section. Set to an integer. Defaults to 20.

• IBE: Items Per Section for Display --- Specifies the maximum number of products to
display per section. If no value is set, all items in a section will display. Set to an
integer. Defaults to Null. If not set, all items in a section will display.

• IBE: Lines Per Section for Multiple Section Display --- Specifies the number of
items to display per section when multiple sections display on a page. Set to an integer.
Defaults to Null. If no value is set, IBE: Items Per Page for Display is used.

Note: In the Sections summary page, Catalog Hierarchy, you can use the Focus icon located next
to section names to focus in on and work with a particular section or a section and its children.

Steps

1. Log into Oracle Applications as a user with access to the System Administrator
responsibility, and then select System Administrator responsibility.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 28
2. Select Profile > System.

3. In the Find System Profile Values window, select the Application checkbox, and then select
iStore from the Application LOV.

4. Search for the applicable profile options and set them as desired.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 29
Practice - Create Sections
Overview
Using the Sections pages within the Site Administration Application’s Catalog tab, create the
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

sections hierarchy for your site.

Assumptions
• iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
Tasks )h a
ฺ c om ฺ
Create Sections
r a cle uide
Create the sections within the section (catalog) hierarchy.
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 30
Solution - Create Sections
Login as iStore Administrator to the Site Administration Application and create
the sections that will make up your section hierarchy.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

Optional prerequisite: Take a few moments to sketch out on paper your proposed section
hierarchy. Include such details as names, featured/navigational status, and possible products.

1. Log into Site Administration Application and navigate to Catalog > Sections.

2. s a
Select the Create Sections icon in the row of the parent section for your new section. In the
Create Section page, enter/set the following information: )h a
ฺ c om ฺ
• Section Name: The name will appear in the Customer Application. cle i de
r a u
• Section Code: Use this field to enter/update section code. y @o ensection
Currently, t G code will be
useful only for your internal business purposes. Some
a samof theStsection
ud search screens allow
you to search on this field. In addition, this
ฺ r m maythbeisuseful if you intend to customize
code
aspecify
iStore templates. For example, you could
r j
a usea section code to use as a name for the
section in a customized JSP. The a
lv intothis custom template could then refer to the
code
( s e
section and access its information se by using its section code.
directly
y e n
a sam
• Short Description: Enter
l e lic description for the section. This text will display in the
a short
Customer
j R am f e rabunderneath the section name, if being used by a template that can
Application
a r a this
display
a n s
information.
lv n-t r
Se • nLong
o Description: Enter a long description for the section. This text will display in the
Customer Application underneath the section short description, if being used by a
template that can display this information.

• Keywords: Enter any keywords for the section in the Keywords textbox. After you enter
them in the system, you can search by keywords using the search utility. Separate
multiple keywords with commas.

• Parent Section: Use the flashlight icon to launch the Search and Select: Catalog Sections
page, where you can select the parent section for this section. By default, the Search and
Select: Catalog Sections page sorts existing sections alphabetically by name. Sections of
both Published and Unpublished statuses will display. To select a section in the list,
activate its radio button and then press the Select button.

• Featured Section: Select this checkbox to make this section a Featured section.

• Status: Select either Published or Unpublished.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 31
• Apply status to all descendant sections: Select this checkbox to have all descendent
sections of this section use the same Published/Unpublished status. De-select to allow
each descendant section to have its own Status values defined.

• Start Date: Select the calendar icon to enter/update the effective Start Date for the
section. The section will be available in the Customer Application on the date you select
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

here (providing the site containing the section also is valid.) This is a mandatory field.

• End Date: Select the calendar icon to enter/update the effective End Date for the section.
The section will be unavailable in the Customer Application on the date you select here.

3. (B)Apply to save the changes. The newly created section appears within the Catalog
Hierarchy list.

4. Continue creating sections and subsections as desired. a


as
)h
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 32
Practice - Add Products to Sections
Overview
Within the Site Administration Application’s Catalog tab, you can add products to a section
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

either through the Sections pages (use to assign multiple products to a single section) or through
the Products pages (use to assign a single product to multiple sections).

Assumptions
• iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice. s a
)h a
Tasks
ฺ c om ฺ
Add Products to Sections r a cle uide
y @o ent G
Add products to your sections. You can add multiple products
s a mto a single
t u d section at the same
m a product
time using the Sections pages. You also can assign a single
i s Sto multiple sections at the
same time using the Products pages. a
jฺr se t h
r a
s e lva to u
y (
e n se
a sam le lic
R am ferab
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 33
Solution - Add Products to Sections
Log in as iStore Administrator to the Site Administration Application and add
products to a section.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Add Multiple Products to a Single Section

1. Log into Site Administration Application and navigate to Catalog > Sections > (+) Add
Products icon.

2. In the Add Product Assignments page, select Add Products to Section.

s
In the Search and Select: Products page, search for and select the product(s) you wish to add
a
to the section. All products from your default product category set will display. )h a
ฺ c om ฺ
3. Once you have returned to the Update Product Assignments page, the c
a le chosen
products i de in the
r u
@o ent G
previous step will display in the page, along with any other previously assigned products.
y
The Start Date field will automatically set to systemsdate.
a amIf youS
d this value, the date
tuchange
is stored in the Oracle iStore schema; it indicates
r a mthe start
t h s for the association of section
idate
and product. It is not the product creation
r ฺ
ajdate inusOracle
e Inventory.
a
4. Optionally, select an End Date ( s eforlvthesproduct
e to using the calendar icon. A product whose End
Date has passed will notm y cinethen Customer Application.
appear
a s a e li
l
5. Optionally,afor
j R f e rab items, indicate the usage of the item in the Usage field.
mconfigured
a
6. v(B) n s the changes. The products are now assigned to the section.
raApplyrtoasave
l t
Se non-
Assign a Single Product to Multiple Sections

1. Log into Site Administration Application and navigate to Catalog > Products.

2. Locate a product and Update it.

3. In the Product Details page, select Sections > Add Product to Sections.

4. In the Search and Select: Catalog Sections page, search for and select the sections you wish
this product to appear under.

5. (B) Apply to save the changes. The product is now assigned to the sections.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 34
Practice - Assign Sections to Sites
Overview
By default, sections (and their products) are included in all sites that their parent section belongs
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

to. You can exclude or include a product or section in specific site(s).

Assumptions
• Oracle iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
Tasks )h a
ฺ c om ฺ
Assign Sections to Sites
r a cle uide
@o Application
Log in as iStore Administrator to the Oracle iStore Site Administration
y n t G and set
sections to display only in specific sites.
s a m tude
m a is S
j ฺ r a th
a e
e l var to us
y (s nse
s a m lice
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 35
Solution - Assign Sections to Sites
Log in as iStore Administrator to the Oracle iStore Site Administration
Application and set sections to display only in specific sites.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Important: Be sure to set the profile option, IBE: Use Catalog Exclusions, to Yes for the
exclusion functionality to work properly.

1. Log into Site Administration Application and select Catalog > Sections > Update a section >
Sites.

2. In the Update Section: Sites page, use the shuttle windows and the arrow keys to change the a
site assignments for the section. as
)h
c om ฺ
Note: Only sites to which this section’s parent section belongs are candidates for including

r a cle uide
this section in them. To include the section in other sites not in the list, you must change the
@o ent G
parent section’s site assignments or change the parent section assignment for this section.
y
3. Optionally, select the Include this section in all future
m whoseturoot
sasites d section is an ancestor
a S
of this section checkbox. This will make thisa
that you create whose root section is ana j ฺ r section
ancestor
his
m automatically
thist section.
ofe
included in other sites

e l var to us
4. (B) Apply to save the changes.
y (s nse
s
Tip: The exclusion actiona m
also canl i
be
ceperformed with products.
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 36
Practice - Select Layout and Set Section Display Templates
Overview
Using the Templates page within the Sections pages, you can set Display Templates to control
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

the appearance of your site sections. Each section can have its own Display Template mapping.
Within section templates functionality, you have the choice of using either Fixed or Configurable
Layout -- first you choose the layout type, and then select a template from the gallery available
within each layout type.

Assumptions
• iStore Administrator
s a
h
• You must have access to an Oracle Application Vision database or comparable)traininga
or test instance at your site on which to complete this practice.
c m
o ฺ
e ฺ
Tasks r a cl uide
y @o ent G
Select Layout and Set Section Display Templatesam
a s S tud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 37
Solution - Select Layout and Set Section Display Templates
Login as iStore Administrator to the Site Administration Application, select a
layout, and assign Display Templates to your sections.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

1. Log into Site Administration Application and select Catalog > Sections > Update a section >
Templates > Layout.

2. In the Update Section: Layout page, select either Configurable Layout or Fixed Layout and
save your selection. Your subsequent choices will be different depending upon whether you
chose Configurable or Fixed layout:
s a

)h a
Fixed Layout: After you select Fixed Layout and apply your selection, you then select a
Display Template.
ฺ c om ฺ
• Configurable Layout: After you select Configurable Layout and apply
r a cleyouruselection,
i de you
then select a component field and search and select a bin template
@ o to mapt Gto the
component. After applying your changes to the components, y
m tyou n
e select the overall
dthen
Display Template for the section. s a
a is S u
ฺ a m th
r theeappropriate
3. From the Select a Display Template LOV, r a j select s Display Template category
for the section you are updating and a
lv press Go. u
The screen refreshes, with the templates
tino the
( s
available in the chosen category
edisplaying
s e Template Gallery.
y e n
sam
4. Select a templateaand e licto save your changes.
(B) Apply
l
R am ferab
j
a ans
Guidelines:
r
a
lv n-tr
e
S • nYou o can always leave the default Display Template mapped to the section if desired.
• You can change the Display Template mapping at any time.

• Once you map a section as Configurable, it is not recommended to switch to Fixed


Layout.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 38
Practice - Map Display Templates to Products
Overview
Using the Templates page within the Products pages, you can set Display Templates to control
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

the appearance of products. Each product can have its own Display Template mapping.

Assumptions
• iStore Administrator

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
Tasks )h a
ฺ c om ฺ
Select Layout and Set Section Display Templates
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 39
Solution - Map Display Templates to Products
Login as iStore Administrator to the Site Administration Application, select a
product, and assign a Display Template to it.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

1. Log into Site Administration UI and select Catalog > Products.

2. Search for products and update one.

3. In the Product Detail page, select Display Template.

4. In the Display Template LOV, choose Select a Display Template and press Go.
s a
5. Select a template from the gallery )h a
ฺ c om ฺ
6. (B) Apply to save the changes.
r a cle uide
@ o t G
Remember, you can always leave the default template mapped for
y n
the product.
m tude
s a
a is S
ฺ r a m th
a j e
e l var to us
y (s nse
s a m lice
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 40
Guided Demonstration - Configure Bins
Responsibility: iStore Administrator

The Oracle iStore Customer Application catalog pages are sectioned into several templates that
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

function as bins. These bins can hold specific information (in the form of JSP files) and display it
logically on the pages (left, right, middle, top, and bottom). Some of the bins are automatically
mapped to JSP files -- examples include the Account Switcher Bin, the Browse Bin, the Global
Bin, and the Welcome Bin. Others are left unmapped so that you can map your own JSP files. Of
course, you also can change a seeded JSP mapping for a bin. Section (catalog) page bins can be
mapped using Fixed Layout, where every section shares the bin mapping, or Configurable
Layout, where each section can have a separate bin mapping.

Prerequisites:
s a
)h a
Determine whether you are going to use Configurable or Fixed layout.

ฺ c om ฺ
• Determine which bin you are going to map. r a cle uide
@ o t G
• Determine which JSP you will use. y
m tude n
s a
a iins the S
• If the JSP is a custom one, make sure thera
ฺ m
JSP is stored
t h server's
j e
/OA_HTML/directory.
l v ara to us
• Record the name of the (
JSPs efile forsentry
e in the Update Template > Add Source File
y e n
page.
a sam le lic
Steps for Fixed
m rab
aLayout
a j R s fe
r
a in to-tthe n
raSite Administration Application and select Advanced > Template Manager.
1.
e lvLog n
S no
2. In the Templates page, located the bin you are mapping and update it. Be sure to use a bin
that works with Fixed Layout. For example, locate SITE_SELECTION_BIN_LEFT_1. (If
using this example, ensure that Programmatic Access Name in the Search LOV.)

3. Update the bin by selecting the Update icon in the table. The Update Template page appears.

4. Select Add Source File and enter the name of the JSP in the Source File field. For example,
enter the name of the Welcome Bin: ibeCAcdWelcome.jsp.

5. In the Site LOV, select All sites, and in the Language LOV, select All languages.

6. (B) Apply to save the changes.

7. Navigate to the page where you mapped the bin and verify that the bin content displays as
desired.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 41
Steps for Configurable Layout

1. Log in to the Site Administration Application and select Catalog > Sections (update section)
> Templates.

2. Select Configurable Layout and press Go.


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

3. Under Mapping, select the search icon next to the desired component field. Search for and
select a template. You may use the percent sign (%) as a wildcard in the template search
utility. For example, map the layout component, Right 1, to the section bin template, Bin
Right 1 (STORE_CTLG_BIN_RIGHT_1).

4. After you have selected a template, optionally, select Apply layout and mapping to all
descendent sections to apply this mapping to any subsections of this section.

5. Save your changes. s a


)h a
6. om ฺ
If necessary, use Template Manager to map JSP source files to the bin template assigned to
ฺ c
r a cle uide
each component used in the display. For example, in Template Manager (Advanced >
Template Manager), find (STORE_CTLG_BIN_RIGHT_1, and map a JSP file to it.
y @o ent G
a samwhere
7. Navigate to the Sites tab and preview the site and section
S udmapped the bin.
tyou
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 42
Implementing Content
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 43
Practice - View Content Pages
Overview
Note: This practice is applicable only if Oracle Content Manager (OCM) is installed in your
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

environment. You can tell if OCM is installed by selecting the Content tab in the Store
Administration UI. An Oracle iStore implementation containing OCM will feature the following
subtabs within the Content tab: Usage Summary, Media Objects, My Content, Library, Pending
Approvals, and Trash. If integrating with OCM, the Content Repository disappears. Also in the
case of OCM integration, the value of the profile option, IBE: Use Database for Media Storage,
is ignored.

Within the Content tab, the Usage Summary subtab shows approved content items that have been
associated with media objects. These are the Live versions viewable in the Customer Application
s a
(provided that the product, section, and store in which they appear are viewable). The
)h a
ฺ c om ฺ
information presented helps you understand how content items are being used in your stores.

a
Only approved versions of a content item can be associated with OracleriStore cleobjects.
u i de
@ o t G
The Usage Summary page does not check whether the product, y
m section, n
dorestore using a content
s a t u
of stores,Swithin viable dates. When
a
content items have been associated to an OracleฺriStoremamedia
item is in Published or Unpublished status, or in the case
t is they are considered Live.
hobject,
j e
The Usage Summary pages also allows l v arato update
you t o usassociations with the latest version of an
e
s about
(details se a content item and its usage, and to see and alter
approved content item, to access
y n
am
which version of a content e
lic in the stores. The main tasks that can be performed in the
item is live
Usage Summary m a s l e
R asubtabfeare:
rab
j s approved version of a content item to an Oracle iStore object, if a
a theanlatest
• arApply
r
lv n-t version has been associated to an iStore media object
Se nprevious
o
• Access content item details

• Access usage details for a specific content item

• Replace an associated content item with a new one

Assumptions
• Oracle iStore Administrator

• You must have access to an Oracle Applications Vision database or comparable training
or test instance at your site on which to complete this practice.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 44
Tasks
View Content Pages

Log into Site Administration Application and select Content to retrieve the Usage Summary:
Content Usage by Sites page.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 45
Solution - View Content Pages
Log into Site Administration Application and select Content to retrieve the Usage
Summary: Content Usage by Sites page.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

1. Log into Site Administration Application and select the Content tab to retrieve the Usage
Summary: Content Usage by Sites page. This page summarizes the content items and how
they are being used in your sites, through their associations to media objects.

2. To apply the latest version of a content item: a


as
a. Select the content item by activating its Select checkbox. )h
ฺ c om ฺ
b. Select Apply Latest Version.
r a cle uide
o
@updated. t G
When the latest version is applied, all existing associations y are
m tude n
s a S select the Usage icon in the
aLive version),
3. To view usage details (and potentially change the m i s
Usage Summary: Content Usage by Sites jpage a
ฺr Results h
ttable. The Usage Summary: Content
Item Usage page allows you to: va r a u s e
s e l t o
• View all associations y e se item (shown in the Used By table)
(for the ncontent
a sam le lic
• Select
j R
latest
m
f e raanb olderof version;
another version
aversion or
the content item to make the Live version -- this can be the
note that the highest version number is always the
r a n s
e lva nlatest- traversion.
S no
• Navigate to the Update Media Object page by selecting the media object in the Used
By table

• Select Expand All to view all objects associated with this content item

4. To replace a content item:

a. Navigate to the Usage Summary main screen (Usage Summary: Content Usage by Sites
page) and select the content item by activating its Select checkbox.

b. Select the Replace icon for the content item.

c. In the Replace with area, select the search icon next to the Content Item Name textbox.
If desired, you can enter a partial search string in the textbox to limit the items retrieved.
(There is no need to add a % sign, as Oracle iStore automatically appends this wildcard.)

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 46
d. In the Search and Select: Content Item screen, optionally search for content items. Select
a content item.

5. (B) Apply to save the changes.


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 47
Practice - Assign Content to Media Objects
Overview
Note: This practice is applicable only if Oracle Content Manager (OCM) is installed in your
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

environment. You can tell if OCM is installed by selecting the Content tab in the Store
Administration UI. An Oracle iStore implementation containing OCM will feature the following
subtabs within the Content tab: Usage Summary, Media Objects, My Content, Library, Pending
Approvals, and Trash. If integrating with OCM, the Content Repository disappears. Also in the
case of OCM integration, the value of the profile option, IBE: Use Database for Media Storage,
is ignored.

Each media object you use in your stores must link to the content item you are displaying.
Additionally, you can create optional store/language mappings, linking different content items to
s a
different stores and their supported languages.
)h a
c o m
Assumptions l ฺ
e ideฺ
c
ra Gu
• Oracle iStore Administrator
o
@ ent
y
• You must have access to an Oracle Application a am database
sVision S tud or comparable training

or test instance at your site on which jto r am this
complete
e t hispractice.
l v ara to us
Tasks ( s e se
m y cen
Assign Content to Media
a a
s Objects e li
m rab
aAdministrator l
a j R
Log in as iStore
s f e to the Site Administration Application and assign content source
r an
e lva media
files to
- tobjects.
r
S non

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 48
Solution - Assign Content to Media Objects
Login as iStore Administrator to the Site Administration Application and assign
content source files to media objects.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

1. Log into Site Administration Application and select Content > Media Objects.

2. Search for a media object.

3. Click Update icon to update the media object.


s a
4. Select Add Content in the Update Media Object page. )h a
ฺ c om ฺ
5. In the Add Content page, select the flashlight icon next to the Content c
a le Nameidfield;
Item e
search for and select a content item. Save the changes. r u
y @o ent G
6. Optionally, in the Add Content page’s Mapping area, a
s mthe content
map t ud item to the media
object by specific sites or use the item for all sites.a S
j ฺ r am this
Note that with Oracle Content Manager a r aintegration,
u s eyou will not have an option to map a
elvin stheeSite
content item to a specific language
( s toAdministration Application, because this
m y content
information is stored at the
c n level.
eitem
s
athe a l i
7. (B)Apply to a m
save b le
changes.
a
r a j R nsfer
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 49
Practice - Add Content at Section Level
Overview
You can use Oracle iStore’s content components and media object functionality to map content
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

(image files and html files) at the section level.

Assumptions
• Oracle iStore Administrator

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
• Note that you can use this practice whether or not Oracle Content Manager (OCM) a
) h is
installed in your environment.
c m
o ฺ
e ฺ
Tasks r a cl uide
y @o ent G
Add Content at Section Level
a sam Stud
j ฺ r
Log in as iStore Administrator to the Site Administration
e t his and map a content
am Application
component to a media object at the section a a Inuaddition,
rlevel. s ensure that a content item is
mapped to the media object being used. l v
e se t o
(
y cen s
s a m li
a l e
R am ferab
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 50
Solution - Add Content at Section Level
Log in as iStore Administrator to the Site Administration Application and map a
content component to a media object at the section level. In addition, ensure that
a content item is mapped to the media object being used.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

1. Log into the Site Administration Application and select Catalog > Sections > Update section
> Content.

The Update Section: Content page lists existing (both seeded and non-seeded) content a
as
components that can be used at the section level. Content components names appear in the
Select Media area in the left area of the main portion of the screen. )h
ฺ c om ฺ
2. In the list, find the content component that you wish to use, and map acmedia
a le object
i deto it:
r
o andtSelect:
Select the search icon to the right of the textbox to launch the Search u
G Media
Object page. The media object you select may have a content y @item n
e to it already; or,
mapped
you can map a content item to it in a later step. In a a m
sSearch S
the t u d
and Select: Media Object page,
select from a list of available media objects. am
r th i s
a j ฺ e
3. Once you return to the Update Section:
e l var Content
t o
s the media object that you selected in
upage,
(s innthe
the previous step will be displayed
y setextbox next to the content component.
e
4. (B) Apply to save a stheam
changes.
l e
c content component is now mapped to the media object.
liThe
The mediaa
j R
m must
object
f e rainbturn be mapped to a content source file to show content. In
a r a inaorder
addition, n s for the content item to display, the section for which you are mapping
r
lvcontent must
t be using a Display Template that is able to display the content.
Se non-
5. Optionally, select (+) Show Details link to show the content site/language mappings for the
content (if content is mapped to the media object) and to add more content items.

In Show mode, you can:

• Preview the content file associated with the media object by selecting the Preview icon
in the table.

• Remove the content file mapping by selecting the Remove icon in the table.

• Select View Mapping to view all site/language mappings for the content associated to
the media object, in the Media Object Details page. If no site/language mappings exist,
then this button is inactive. Content must be mapped to the media object before site or
language mappings can be established.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 51
• Select Add Content to add a content item to the media object in the Update Section: Add
Content page. If no media object has been selected, then this button is inactive.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 52
Practice - Add Content at Product Level
Overview
You can use Oracle iStore’s content components and media object functionality to map content
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

(image files and html files) at the product level. Content mapped at the product level overrides
all other mappings.

Assumptions
• Oracle iStore Administrator

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice. s a
)h a

ฺ c om ฺ
Note that you can use this practice whether or not Oracle Content Manager (OCM) is
installed in your environment.
r a cle uide
Tasks y @o ent G
Add Content at Product Level a sam Stud
j ฺ r am this
r a useApplication and map a content
Log in as iStore Administrator to the SiteaAdministration
( s elv slevel.
component to a media object at the product
e toIn addition, ensure that a content item is
m y used.
mapped to the media object being
c en
a
as ble l i
m
a fera
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 53
Solution - Add Content at Product Level
Log in as iStore Administrator to the Site Administration Application and map a
content component to a media object at the product level. In addition, ensure that
a content item is mapped to the media object being used.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Responsibility = iStore Administrator

Steps

1. Log into Site Administration Application and select Catalog > Products.

2. Search for products, select a product, and update it to retrieve the Product Details page.

3. Select Content. The Update Product: Content page lists existing (both seeded and non- s a
seeded) content components that can be used at the product level. Content components )h a
c om ฺ
names appear in the Select Media area in the left area of the main portion of the screen.

r a cle uide
4. In the list, find the content component that you wish to use, and map
@ o a media
t Gobject to it:
my thetuSearch
Select the flashlight icon to the right of the textbox to launch n
e and Select: Media
dmapped
Object page. The media object you select may have s aacontent item to it already; or,
a S
you can map a content item to it in a later step.
select from a list of available media objects.j ฺ r am
e t his and Select: Media Object page
In the Search

l v ara to us
5. Once you return to the Update ( s e seContent page, the media object that you selected in
Product:
the previous step will mbe y
displayedc einnthe textbox next to the content component.
a
as changes. l i
6. (B) Apply a tomsave thera ble The content component is now mapped to the media object.
Thea
r j R object
media
n s e in turn be mapped to a content source file to show content. In
fmust
a -tinraorder for the content item to display, the product for which you are mapping
lvaddition,
e
nonmust be using a Display Template that is able to display the content.
S content
7. Optionally, select Show Details to show the content site/language mappings for the content
(if content is mapped to the media object) and to add more content items.

In Show mode, you can:

• Preview the content file associated with the media object by selecting the Preview icon
in the table.

• Remove the content file mapping by selecting the Remove icon in the table.

• Select View Mapping to view all site/language mappings for the content associated to
the media object, in the Media Object Details page. If no site/language mappings exist,
then this button is inactive. Content must be mapped to the media object before site or
language mappings can be established.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 54
• Select Add Content to add a content item to the media object in the Update Product: Add
Content page. If no media object has been selected, then this button is inactive.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 55
Implementing Carts and Orders
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 56
Guided Demonstration - Create BtoB Primary User
Responsibility: n/a

In the Oracle iStore Customer Application, primary users can register their companies and
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

contact information. By default, primary users are automatically approved. After setup, these
users can then approve other self-registering users within their company, and perform other user
administration tasks.

1. Navigate to the Customer Application Site Selection Page. Your instructor will give you the
URL.

2. Select the Register link.


s a
3. In the registration page, select the Register your company link.
)h a
4. Enter the required information and submit the form. ฺ c om ฺ
r a cle uide
@ o totthe
5. Log into the Customer Application as the newly created user: Navigate GCustomer
y a site.de
Application Site Selection page; select Login and then select
m n
a a
s and S tu
ฺ r a m this
6. Navigate to Profile > Company > Company Information make a note of the Registry ID.
r j non-administrative
When students in the course create theiraB2B
s e (non-primary) users, have
them use this Registry ID. a u
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 57
Practice - Register BtoC User
Overview
Oracle iStore allows both B2B and B2C users to self-register. By default, B2C users are
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

automatically approved.

Assumptions
The Oracle Technology Stack has been implemented.

• Oracle iStore Customer Application


s a
You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.
)h a
Tasks ฺ c om ฺ
r a cle uide
Register B2C User
y @o ent G
Register a B2C user using the Oracle iStore Registration
a amandSrelated
spage tud pages.
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 58
Solution - Register B2C User
Register a B2C user using the Oracle iStore Registration page and related pages.

Application: Oracle iStore Customer Application


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Navigate to the Customer Application and select the Register link.

2. In the Registration page, select Register as individual.

3. Complete the registration fields and submit the request. Be sure to make note of the user
login details.
s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 59
Practice - Create Cart and Retrieve Cart
Overview
In the Customer Application, customers can save any number of carts and then retrieve them
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

using the Cart menu. Customers can browse the catalog and add items to an active cart as a guest
user, but must log in to save a cart and retrieve it.

Assumptions
• Oracle iStore Customer Application

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice. s a
)h a
Tasks
ฺ c om ฺ
Create Cart and Retrieve Cart r a cle uide
y @o ent G
Navigate to the iStore Customer Application and add itemsato
s ma cart.tSave
u d the cart. Exit the
application. Navigate back to the Customer Application
m aand sign
i s Sto retrieve the saved cart.
in
a
jฺr se t h
r a
s e lva to u
y (
e n se
a sam le lic
R am ferab
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 60
Solution - Create Cart and Retrieve Cart
Navigate to the iStore Customer Application and add items to a cart. Save the
cart. Exit the application. Navigate back to the Customer Application and sign in
to retrieve the saved cart.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Application: Oracle iStore Customer Application

Steps

1. Navigate to the Customer Application catalog.

2. Browse the catalog. Add an item to your shopping cart by selecting the Add to Cart button.
Oracle iStore adds the item to the active cart. The active cart appears within the Shoppinga
Cart subtab in the Cart menu, with the page title, Shopping Cart. as
)h
3. c om ฺ
Save the cart by selecting the Save Cart action and pressing go. Sign in if prompted, using

one of the users created in a previous lab.
r a cle uide
@ o t G
Oracle iStore gives you the option of either adding the items
m y n
in your active
d e cart to an
existing cart (if one already exists) or to save the items
a s a as a new
S t u
cart with a new name.
r atomsave the
t s
hicart
Note: If no cart exists, the only option will
r j ฺ
a us be e with a new name.
a
v to tsave
4. Enter a name for the cart and(s (B)elApply e o the changes.
m y cens
A confirmation page
a saappears,
l e i
ldisplaying items in the cart, pricing information, and customer
data.
R am ferab
j
ra radrill n sdown into the details of Item Name and Price.
l a
5. vOptionally,
t
Se non-
6. Optionally, select Continue Shopping to continue browsing and adding items to the cart.

7. Exit out of the application by selecting the Logout link.

8. Navigate back to the Customer Application.

9. Select Cart > Carts.

10. Sign in to retrieve the Carts page.

11. In the Saved Carts area, activate the saved cart. To do so, either select the hyperlinked name
of the cart or select the cart’s radio button and then select the Update Cart action.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 61
Practice - Create List and Add List to Cart
Overview
Customers can use the shopping list functionality to shop for items online, save the item(s) to a
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

cart, and then store the item(s) as a list. Customers can then retrieve the list and add the item(s)
to a cart for checkout.

Assumptions
• Oracle iStore Customer Application

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice. s a
)h a
Tasks
ฺ c om ฺ
Create List, Retrieve List and Add to Cart r a cle uide
y @o ent G
ma list. tSave
Navigate to the iStore Customer Application and add itemsato
s u d the list. Access the list
and add item(s) to the cart.
m a is S
j ฺ r a th
a e
e l var to us
y (s nse
s a m lice
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 62
Solution - Create List, Retrieve List and Add to Cart
Navigate to the iStore Customer Application and add items to a list. Save the list.
Access the list and add item(s) to the cart.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Application: Oracle iStore Customer Application

Steps

1. Navigate to the Customer Application catalog and sign in, using the username and password
of the user created earlier.

2. Browse the catalog. Add an item to your shopping cart by selecting Add to Cart. Oracle
iStore adds the item to the active cart. The active cart appears within the Shopping Cart a
subtab in the Cart menu, with the page title, Shopping Cart. as
)h
3. From the Actions drop-list, select Save to List and press Go. ฺ c om ฺ
r a cle uide
@o ent G
4. Oracle iStore gives you these options:
y
• Add the items to an existing list, if one exists sam tud
a S
• Save the items as a new list with a a j
new ฺ am this
rname
a r u s e
s
• Replace the items on an(existingelv list e o
(ift one exists) with the new items
m y cens
Since this is a new
a a namee the
slist, li list. Optionally, enter comments in the Comments box.
atom b l
j
5. (B) ApplyR savef e
the
rachanges.
a r a ans
e - tr confirms the save process and displays the Shopping Lists page, showing all
lvOracleniStore
S no shopping lists that you currently have saved.

6. From the Shopping Lists page, select the hyperlink of the list name to retrieve the list.

7. In the Shopping List Details page, select the items in the list and press Add to Cart.

8. The Shopping Cart page appears, displaying the active cart.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 63
Practice - Share Cart
Overview
Oracle iStore’s shopping cart sharing functionality allows multiple users to shop and purchase
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

products collaboratively, utilizing the same shopping cart. The person sharing the cart is called
the cart owner, while the persons with whom the cart is being shared are called recipients.
Collectively, all persons involved in the cart sharing are known as share cart members. In this
practice, you will share a cart as a cart owner.

Assumptions
• Oracle iStore Customer Application
s a
• You must have access to an Oracle Application Vision database or comparable)training h a
or test instance at your site on which to complete this practice.
c m
o ฺ
e ฺ
Tasks r a cl uide
y @o ent G
Share Cart
a sam Stud
Navigate to the Oracle iStore Customer Application
ฺ r is to a cart. Share the cart.
amand addthitems
j e
l v ara to us
( s e se
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 64
Solution - Share Cart
Navigate to the Oracle iStore Customer Application and add items to a cart. Share
the cart.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Application: Oracle iStore Customer Application

Steps

1. Navigate to the Customer Application catalog.

2. Browse the catalog. Add an item to your shopping cart by selecting Add to Cart. Oracle
iStore adds the item to the active cart.

3. s a
You can share a cart up until the time that the order is placed. Begin the process of sharing
the cart by selecting the Share Cart action and pressing Go. )h a
ฺ c om ฺ
4. In the Share Cart page, enter a name for the cart, if it does not already c
a le a name.
have i de
o r u
5. (B) Add members to add members to the cart. The process y of@adding e n t G is different
members
depending upon whether you are a B2B or B2C user:sam tud
a S
• B2B users press Add Member and then j ฺ r
search e t hisselect members. Other members
am for and
on the cart must be within thelv araorganization
same
t o us and using the same financial account.
(In fact, other B2B members ( e
s on thesecart also must have access to the same financial
account as the owner’s
m y c n when he initially shared the cart -- if they do not,
sessioneaccount
they will notabe a l i
s able toleupdate the cart.)
R a ferab
m
• B2C
r j
a users n s a different version of the Share Cart page. For the B2C customer, there is
see
a
lv n-t
no Addr a
Member button -- instead, B2C customers simply enter in textboxes the names
e
S noand valid e-mail addresses of the members in the Share Cart page, and then select the
appropriate roles for the members.

6. Select roles for the new cart members. The following are the B2B and B2C share cart roles:

• Administrator

• Participant

• Viewer

Share Cart Roles Share Cart Permissions


Place order with the cart/quote
Administrator
Remove/modify existing members of the cart/quote *

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 65
Change roles of members *

Add comments/notify members

Add new members to the cart/quote *


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Stop sharing carts/quotes *

Re-share cart/quote *

Delete carts (but not quotes) *

Request sales assistance for carts/quotes *


s a
Disagree with terms and conditions )h a
ฺ c om ฺ
Track order placed with cart/quote *
r a cle uide
Duplicate carts y @o ent G
Participant
Update carts/quotes
a sam Stud
ฺ r m this
amembers
r j
Add comments/notify
a use
a
lv and conditions
to
Review
( s eterms e
m y cens
a sa View
l e li
carts/quotes
R am ferab
r j
a ans Add comments/notify members
a
lv n-tr
e
S no Review terms and conditions

Duplicate carts
View carts/quotes
Viewer
Add comments/notify members

Review terms and conditions

Duplicate carts
* B2B admins only; B2C must be cart owner

7. Once the members have been chosen and their roles set, in the Notify column of the Share
Cart page, you can choose to notify all members on the cart or only specific members. A
mark in the Notify checkbox means that the member will receive an e-mail informing him
about the shared cart.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 66
8. (B) Apply to save the changes.

B2C owners should make note of the cart retrieval number, in case it needs to be
communicated to other members on the cart. For B2C users, this number must be entered in
the Carts page to retrieve a shared cart. If Oracle Workflow has been implemented, the new
members will be instructed via e-mail how to access the shared cart. In this case, the
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

retrieval number will be included in the email.

For B2B members, the cart will appear under the Shared Carts area in the Carts page; no
retrieval number is required.

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 67
Practice - Retrieve Shared Cart
Overview
Oracle iStore’s shopping cart sharing functionality allows multiple users to shop and purchase
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

products collaboratively, utilizing the same shopping cart. The person sharing the cart is called
the cart owner, while the persons with whom the cart is being shared are called recipients.
Collectively, all persons involved in the cart sharing are known as share cart members. In this
practice, you will retrieve a cart as a recipient.

Assumptions
• Oracle iStore Customer Application
s a
h
• You must have access to an Oracle Application Vision database or comparable)training a
or test instance at your site on which to complete this practice.
c m
o ฺ
e ฺ
Tasks r a cl uide
y @o ent G
Retrieve Shared Cart
a sam Stud
Retrieve a shared cart. j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 68
Solution - Retrieve a Shared Cart
Retrieve a shared cart.

Application: Oracle iStore Customer Application


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Retrieve a shared cart in one of the following two ways:

• By selecting the hyperlink of the shared cart URL in the shared cart e-mail message

• By navigating to the Carts page and retrieving the cart from the UI

s a
Note: Retrieving a shared cart from the My Carts page is different for B2B and B2C users:
)h a
In the Shared Carts area of the page, B2B users select the hyperlink of the cart name; B2C
c om ฺ
users must enter the cart retrieval number provided in the shared cart e-mail message.

r a cle uide
2. The Shared Cart Details page appears, showing details of the cart.oIn order to
Gupdate the
cart, the user must sign in. @
y de n t
s a m tu
a S
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j
a ansR
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 69
Practice - Check Out and Place Order
Overview
Oracle iStore ships with full checkout and order placement capabilities in the Customer
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Application. Checkout with a cart involves entering or confirming shipping and billing
information and selecting shipping and billing methods. Several other options also are available,
such as line-level billing or shipping details, using promotion codes and commitments, and
adding attachments to the cart. Not all of these options are available to B2C users.

Assumptions
• Oracle iStore Customer Application
s a
h
• You must have access to an Oracle Application Vision database or comparable)training a
or test instance at your site on which to complete this practice.
c m
o ฺ
e ฺ
Tasks r a cl uide
y @o ent G
Check Out and Place Order
a sam Stud
Retrieve a shopping cart, check out, and placejanฺ r m this
aorder.
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 70
Solution - Check Out and Place Order
Retrieve a shopping cart, check out, and place an order.

Application: Oracle iStore Customer Application


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Navigate to the Customer Application and sign in as a B2B user.

2. Select Cart > Carts. The Carts page lists all of the carts saved by you, shared by you, or
shared with you.

3. Retrieve a saved cart by selecting the hyperlink of the cart name in the Carts page.
s a
4. In the Saved Cart Details page, press Checkout. Reauthenticate, if necessary. )h a
ฺ c om ฺ
5. In the Checkout: Shipping Information page, you can do the following:cle de
r a u i
• Default your company’s shipping information into the cart y @o ent G
a s am Stud
• Change customer information
j ฺ r am this
• Select a shipping method a r a use
( s elv se to
• Select a shipping address
m y cen
a s a e li
l
j R
Request
aDate, f e rab Instructions,
m instructions
• Enter shipping
Shipping
--- If this functionality has been enabled, you can enter
and Packing Instructions.
r a n s
e lv•a Ship
n - tramultiple locations --- If this functionality is enabled, you can enter separate
to
S no
shipping information for different items in the cart.

6. When finished entering shipping information, press Next.

7. The Checkout: Payment and Billing Information page displays. In this page, you can:

• Default your company’s billing information into the cart

• Select billing contacts and addresses

• Bill to multiple locations --- If this functionality is enabled, as a B2B user you can enter
separate billing information for different items in the cart. Item-level billing
functionality is supported if the payment type is Cash or Invoice and the PO number is
not specified.

• Select payment type --- In the Payment Information area, select from a list of available
payment types, such as Credit Card, Invoice, etc.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 71
• Enter tax information --- In the Tax Information area, select whether the order is taxable.
If the order is not taxable, the user must select a reason from the Reason Code drop-list.
A Tax Certification textbox in this area allows the user to enter a non-taxable
certification number.

• Assign Commitments, if implemented.


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

• Review and agree to the Terms and Conditions, if applicable.

8. When finished entering billing information, press Next. The Checkout: Review and Place
Order page appears.

9. Select Place Order to place the order. The Confirmation page is displayed, showing the
unique order number, the items in the order, and total amounts. In this page, a Continue
Shopping button is available for the user as well -- this allows the user to navigate back to
a
the catalog pages. as
)h
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 72
Practice - Track Order
Overview
Oracle iStore features an order-tracking module that allows customers to view details of orders
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

(including invoices, payments, and shipping details) that they have placed.

Assumptions
• Oracle iStore Customer Application

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.
s a
Tasks )h a
ฺ c om ฺ
Track Order
r a cle uide
Track an order that has been placed.
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 73
Solution - Track Order
Track an order that has been placed.

Application: Oracle iStore Customer Application


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Navigate to the Customer Application and sign in. Select Orders > Track Orders.

2. The Track Orders page displays the results of the default order search.

3. Optionally, search for orders with the search utility, using either simple or advanced search.

4. s
In the Track Orders page, select an Order Number hyperlink to view details about a specifica
order. )h a
ฺ c om ฺ
5. In the Order Details page, select the View Details link in the Shipping c
a le idearea to
Information
view shipment details. o r G u
y@ e n t
6. Navigate back to the Track Orders page by selecting the
s mBack to d
a Stu Summary link in the
Order
Shipment Details page. a
j ฺ r am this
7. In the Track Orders page, select the a r a number
order u s e
hyperlink again.
( s elv se to
8. In the Order Details page,yselect then
page. a m l i c e hyperlink of an item price to view the Pricing Details
m as ble
9. Navigate R a erTrack
back to fthe
a Orders page.
j
ra ran s
l v a -t to view details of invoices, select the Invoices subtab. In the Invoices page, you
e Optionally,
S10. o n
n enter search criteria to search by.
can

11. Optionally, to view details of payments, select the Payments subtab. In the Payments page,
you can enter search criteria to search by.

12. If Returns functionality has been implemented, you can track Returns that have been
submitted as well.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 74
Implementing User Management
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 75
Guided Demonstration - Approve Self-Registered BtoB User
Responsibility: IBE_CUSTOMER (Primary User)

Primary users can access the Pending Approvals page within the Profile > Administration menu
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

in the Customer Application to approve or reject the B2B user registrations and enrollments for
their companies.

Steps

1. Sign in to the Customer Application and select a specialty site.

2. Select Profile > Administration > Pending Approvals.

3. In the Pending Approvals page, select the registration request and Approve the request. s a
)h a
4. In the Submit Approval Request page, select the account number for the new user.
ฺ c om ฺ
a c le ide
5. Optionally, enter comments into the Comments textbox. In the case o r u
of an established
G
approval hierarchy, if this user has already been approved by y@ a different
e t
napprover, the last
approver's comments are displayed. If no hierarchy is m
saset up, S d
tuno comments by other
then
a
users are shown.
j ฺ r am this
6. (B) Apply to save the changes. The a r a B2B
approved u s e
user now has full access to the Customer
Application. s e lv t o
y (
e n se
a sam le lic
R am ferab
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 76
Practice - Self-Register BtoB User
Overview
Oracle iStore allows both B2B and B2C users to self-register. B2C users are automatically
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

approved by default. B2B users by default require approval by a Primary User.

Assumptions
The Oracle Technology Stack has been implemented.

• Oracle iStore Customer Application


s a
You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.
)h a
• ฺ c om ฺ
A primary user has been established and has communicated the Organization
ID/Registry ID to the business user who will be registering.
r a cle uide
y @o ent G
Tasks
a sam Stud
Register B2B User
j ฺ r am this
a r a use
Register a B2B user using the Oracle
s lv Registration
eiStore to page and related pages.
(
y cens e
m
sa le li
a
R am ferab
r j
a ans
a
lv n-tr
e
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 77
Solution - Register B2B User
Register a B2B user using the Oracle iStore Registration page and related pages.

Application: Oracle iStore Customer Application


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Navigate to the Customer Application and select the Register link.

2. In the Registration page, select Register as a user of an existing company.

3. Complete the registration fields and submit the request. Note that the Registry ID (Org ID)
will need to be supplied based on the registration of the first primary user of the
organization. s a
)h a
ฺ c om ฺ
Following the registration, both the primary user for the registering user’s company and the

r a cle uide
user himself receive an e-mail notifying them of the registration request. The primary user’s

@o ent G
e-mail informs him that the user has requested registration and needs approval or rejection.
y
The registering user’s e-mail informs him that his request has been received. At this point,
sam Stud
the user still needs to be approved before he has full access to the Customer Application.
a
Following approval, the B2B user receives j ฺ r am e-mail
another e t hisnotification informing him that
ara tohasubeen
his approval has occurred. If his registration
l v s rejected, he also receives an e-mail
notifying him. e
(s nse
y
m lice
s a
a ma rable
r a j R nsfe
e lva n-tra
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 78
Practice - Create BtoB Contact or User
Overview
Primary users can create new B2B contacts and users for their companies, if they have the
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

IBE_INT_MANAGE_CONTACT permission in their user role. The primary user has the option
of creating a contact, or a user. Users whom they create are automatically awarded the same
Registry ID (Org ID) and account number as that of the primary user creating them. A contact is
characterized by contact information only -- no username, password, roles, or responsibilities are
awarded. Contacts created belong to the "contact of" relationship type for the primary users’
company. When a user is created (with username and password defined), the party ID of the
company is associated with an FND_USER. Users are created as "employee of" the primary
user’s company.
s a
Assumptions )h a
ฺ c om ฺ
The Oracle Technology Stack has been implemented.
r a cle uide
• Oracle iStore Customer Application y @o ent G
• You must have access to an Oracle Application a am database
sVision S tud or comparable training

or test instance at your site on which jto r am this
complete
e t hispractice.
l v ara to us
• A primary user has been s
( e seand he has the IBE_INT_MANAGE_CONTACT
established,
m y user
permission in his primary
c n
erole.
a
as ble l i
Tasks m
a fera
j R
aB2B Contact s or User
a
Create r r a n
lv t
Se non-
As primary user, create another B2B contact or user for your organization.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 79
Solution - Create B2B Contact or User
As primary user, create another B2B contact or user for your organization.

Application: Oracle iStore Customer Application


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Sign in to the Customer Application and select a specialty site.

2. Select Profile > Administration > Contact Management > Create Contact.

3. In the Create Contact page, enter the contact’s information.

4. s
Depending upon whether you are creating a contact or a user, you would select either Yes or a
No for the option, Do you want to register this contact as a user? )h a
ฺ c om ฺ
• If creating a contact, you would select No and save changes. To later
a c leconvertida contact
e to
a user, you can access the Update icon for the user and follows r
the steps u
below.
y @o ent G
5. For this exercise, we will be creating a user. Therefore, s m Yes
aanswer t udto the question and save
the changes. a S
j ฺ r am this
a r a area
6. Fill in the user information in the Registration u s eof the Update Contact page.
( s elv se to
y Administrator
• User type -- Select either
m cenuser type,or Business user. When a primary user creates a
new user with s
a a
the l i
Administrator
e the new user receives the standard privileges
of this a m as defined
user, l
ab by your implementation. Selecting Business user will give the
j
user Rthe f
standarde rB2B user privileges, as defined by your implementation.
r a n s
e lv•a Username
n - tra -- Should be unique across all users, whether or not they belong to the same
S no
B2B organization.

• Password -- When a user is created, the password is set to immediately expire. When the
new user logs in, he will be prompted to reset his password.

• Primary Account -- Selects the primary account for the new user. If only one account is
associated with the company, then only one account will display in the LOV.

• Start date and end date -- Start date defaults to system date; end date is optional. Note
that a username can be end-dated and the contact associated with the record can still be
active. End-dated usernames will not be allowed to log in. The primary user can choose
to inactivate the contact and continue creating the user. The user will not be allowed to
log in as long as his status is Inactive.

7. (B) Apply to save the changes. The user is automatically approved. The default business
user role and customer responsibility are assigned to the new user. The creation of the user

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 80
generates the new user approval notification e-mail for the user; the approval e-mail displays
username and password.

The user may be asked to enter a new password on attempting to access the Customer
Application areas that require sign-in.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 81
Oracle iStore Reporting
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a does s have any practices or solutions.
a
This r
lesson r a n
not
lv t
Se non-

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 82
Oracle Web Analytics Integration
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 83
Guided Demonstration - Administer Web Analytics
Responsibility: Web Analytics Administrator

Users with access to the Web Analytics Administrator responsibility can access the Web
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Analytics Administration Application and perform Web Analytics administrative tasks,


including:

• Managing tracked sites

• Managing referral categories

• Adding or removing pages and site areas to be tracked


s a
• Modifying application tracking parameters
)h a
Steps ฺ c om ฺ
r a cle uide
1. Sign in to the Web Analytics Administration Application: Log inoto Oracle G Self Service
y
Applications using the Web Analytics administrative user created @ earlier.
e n tFrom the
navigator, select Web Analytics Administrator andathen a m t u d
s selectSWeb Analytics: Admin UI.
• Tip: Web Analytics AdministrationrUI j ฺ r
pages
m
e his in the Oracle iStore Site
a are available
t
v a a tab).
Administration Application (Analytics
l t o us
e
(s nse
y ce
m SitelManagement,
2. The default landing page, displays the list of registered sites.
s a i
ma external
• Sites areaeither a b le(non-iStore) or internal (iStore) sites, as shown in the Type
r a j R nsfer
column.
e lva n-tra
S • nAosite can have its reporting status as either Active or Inactive, as shown in the Status
column. You can change this status by setting the Enable Reporting flag in the site details
screen.

View details of a site: Select one of the sites. Is it Active or Inactive?

3. Navigate back to the Site Management page and add a site: Select Add Site and enter the
required information. Use the following guidelines:

• Remember, in Web Analytics, you cannot create Oracle iStore sites. The sites you
register in Web Analytics are non-iStore sites.

• Organization field: This list of values retrieves all organizations defined in your
implementation. In the Reporting module, which leverages the Oracle Daily Business
Intelligence framework, Oracle Web Analytics limits access to report metrics based on
the Site Security Model. Report users can view metrics for external sites only if they have

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 84
access, in their security profiles, to the operating units associated with the sites. See the
Oracle Daily Business Intelligence documentation for more information.

• Code field: Enter a unique code for the site. Site codes can be used to associate Web
pages with external sites.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

• Domain Name field: Enter the domain name for the site. Example: oracle.com. No wild
card characters are allowed.

• Start Date/End Date fields: Start and end dates are a mechanism for administrators to
classify whether a site is active or not. These dates have no bearing on the visibility of
sites to external customers; entering values here does not disable/enabling tracking by
Oracle Web Analytics. To disable tracking for an external site, you must disable the
JavaScript tracking code from the external site. You cannot delete sites.
s a

)h a
Enable Reporting checkbox: Select to include this site's tracking data in the reports. This
parameter sets a site's reporting status as Active/Inactive. Note that for all sites (external
ฺ c om ฺ
or Oracle iStore), if you disable the Enable Reporting flag, the site will still be tracked,
but not reported upon, in Oracle Web Analytics.
r a cle uide
o t G
• Enable Traffic Filter checkbox: Enabling this option m y@
filters e n
visitsdfrom being reported on
for the IP addresses specified in the Update Setup a
aspage.is S t u
ฺ m
raEacheSitethURL must contain the domain name
• Site URL field: Enter the URL for the a jsite.
l
(the exact string in some parteof vit)arspecified
t o uinsthe Domain Name field. For example, if
the Domain Name field y (s noracle.com,
contains se then the Site URL field also must contain
e
displayed.m
sam leareIflicthe
oracle.com at a minimum.
Allacharacters
exact syntax is not present, an error message is
allowed, including spaces and special characters. To capture
a a b
a j R sites
several er a URL, you may use the asterisk character (*) as a wildcard. For
within
s f
rexample, n
enter oracle.com*.
e lva n-tra
S4. (B)noApply to save the new site.
5. Next, view the list of pages registered with Web Analytics: Navigate to the Content > Pages
page. Select Go next to the search box to retrieve a list of pages.

6. Check to see if a page is a template (iStore) or non-template (non-iStore) page: Select the
hyperlinked name of one of the pages. Oracle iStore pages will be of type, Template.

To disable tracking for a page, you would make the page Inactive in the Pages update page.

7. Next, view a list of Site Areas registered. Navigate to the Content > Site Areas page. The
registered site areas display on the page. View the details of one of the site areas: Select the
hyperlinked name of a site area in the page.

8. Next, navigate to the Referrals tab and view the list of referral categories set up. You will
need to do a wild card search.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 85
View the details of one of the referral categories: Select the hyperlinked name of a referral
category.

9. Next, create a referral category and save the changes: On the main Referral Management
page, select Create Referral Category. Use the following guidelines:
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

• Enter the category information in the upper fields.

• Enter the Site URL information: All characters are allowed, including spaces, wild cards,
and special characters. A site URL may be composed of the following attributes:

o Host name: The core internet address of the category (for example:
www.google.com)

o Domain: The domain of the category (for example: google.com)


s a
o Other parameters: Other parameters in the URL (for example: )h a
catalog/pages/index.htm ?q=1234)
ฺ c om ฺ
10. Next, update the setup parameters for Web Analytics tracking: Navigate r a cltoe theuSetup
i detab and
click the Update button. y @o ent G
a s am Stud
• The Visit Inactivity Period parameter tells Oracle m Webis Analytics the inactivity period in
a Web visit, after which a visit is tracked j ฺ r a
as new t h
visit. Change the visit inactivity period
r a s e
by entering a new value.
s e lva to u
• The Persistent Cookie y (
Expiratione n se is the number of days since the last visit, after
value
which the visitor
a saism lic a new visitor. Set the value to a shorter value.
considered
l e
m rab
atraffic
• Enable
a j R a s fefilter: When you enable traffic filtering for a site, visits from IP addresses
r n
e lva specified
n - traintotheenter
Update Setup page are recorded but not reported upon. Use the following
S no guidelines the addresses:

o IP Address: Enter the IP addresses you wish to filter, up to a maximum of 50


characters. Use the asterisk (*) character to express any value between 0-255.
Example: 255.255.*.*. The IP Address field also supports IPv6, where IP address
can be in the form, 255.255.100.24.12.*. Other than the asterisk (*) character,
only integers are allowed.

o Description: Enter a description if desired. If description is present, IP address


field also must be populated.

11. (B) Apply to save the changes.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 86
Practice - Create Web Analytics Administrative User
Overview
The Oracle Web Analytics administrative user created in this practice will have access to both
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

the Oracle Web Analytics Administration Application and to the Reporting module.

Following are the responsibilities that will be awarded:

• Web Analytics Administrator - This responsibility gives the administrator access to the
Oracle Web Analytics Administration UI.

• Web Site Manager and Daily eCommerce Intelligence - By assigning a user one of
a
these function-based responsibilities, you can provide him access to all of the Oracle Web
s
a
Analytics dashboards. (The same menu structure is assigned to both responsibilities. With
)h
these responsibilities, users can access identical data.)
ฺ c om ฺ
Assumptions r a cle uide
@ o t G
The Oracle Technology Stack has been implemented. y
m tude n
s a
a is S
• Oracle Forms Application ฺ r a m th
a j e
• You must have access to aneOracle l var Application
t o us Vision database or comparable training
or test instance at your
y (s on which
site n seto complete this practice.
am e lic e
• A user with a s lthe System Administrator responsibility has been established.
a m access a to
b
a j R sfer
Tasks r n
e lva n-tra
SCreatenoWeb Analytics Administrative User
As System Administrator, create a Web Analytics administrative user with access to both the
Web Analytics Administration Application and the Reporting module.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 87
Solution - Create Web Analytics Administrative User
As System Administrator, create a Web Analytics administrative user with access
to both the Web Analytics Administration Application and the Reporting module.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Application: Oracle Forms Application

Steps

1. Sign in to Oracle Self-Service Applications as a user with access to the System


Administrator responsibility.

2. Select the System Administrator responsibility.

3. Select Security > User > Define. The Users form opens. s a
)h a
4. In the Username field, enter the username of the new user.
ฺ c om ฺ
a c le ide
r
5. Enter a password in the Password field. Hit the Tab key and enterothe password
G uagain.
e n t
y@responsibilities:
m
sa Stu
6. In the Responsibility block, search for and select the following d
a
• Web Analytics Administrator j ฺ r am this
a r a use
• Web Site Manager
( s elv se to
m y cen
• Daily eCommerce
a s a li
Intelligence
e
am ferab l
7. (I) Save
j Rthe changes.
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 88
Practice - View Intelligence Reports
Overview
Multiple intelligence reports are available in the Oracle Web Analytics Reporting module.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Assumptions
• Oracle Web Analytics Reporting module

• You must have access to an Oracle Application Vision database or comparable training
or test instance at your site on which to complete this practice.

• A user with access to the Web Site Manager or Daily eCommerce Intelligence s a
responsibilities has been established.
)h a
c o m
Tasks l ฺ
e ideฺ
c
ra Gu
View Intelligence Reports
o
@ ent
y
a sam
View the intelligence reports available in the Web Analytics S tudmodule.
Reporting
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 89
Solution – View Intelligence Reports
View the intelligence reports available in the Web Analytics Reporting module.

Application: Oracle Web Analytics Reporting module


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Sign in to Oracle Self-Service Applications as the Web Analytics administrative user created
earlier.

2. Select either Daily eCommerce Intelligence or Web Site Manager responsibility.

3. Select the report links to view the reports.


s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 90
Oracle iStore Concurrent Programs
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a does s have any practices or solutions.
a
This r
lesson r a n
not
lv t
Se non-

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 91
Oracle iSupport Integration
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 92
Guided Demonstration - Ensure User Types Setups
Responsibility: CRM HTML Administrator

In the HTML System Administrator Console, ensure that the required user enrollments are
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

activated within the applicable Oracle iStore user types. These user enrollments allow users of
integrating applications to be awarded the appropriate permissions by default when they are
approved. In this exercise, we will be ensuring that registration for Oracle iSupport users is set
up properly.

Steps

1. Log in to Oracle Applications as a user with access to the CRM HTML Administration
responsibility, and then select CRM HTML Administration. a
as
2. Select the Users > Setup > User Types. The Available User Types page appears. )h
ฺ c om ฺ
3. In the Available User Types page, search for Oracle iStore user types by
r a cleentering
u i e in
dibe%
the Search User Types search box (search by User Type Key). o
y @ ent G
4. Select the Register your company user type link, andspress
a amNext S ud you arrive at the
tuntil
Enrollments page for this user type. Ensure that
(IBU_SITE_PRIMARY_USER) enrollment j ฺ r aism
e t
activated
h(aisvalue
the Support Site: Primary User
of Yes is present in the
a r a us
( s elv se to
Activate column). If it is not, select Yes and save the changes.

5. Return to the Available m y Types


User c enpage and select the Register as a user of an existing
company user type
a
aslink. bPress l i
e Next until you arrive at the Enrollments page for this user
m
a that the l
a Site: Business User (IBU_SITE_BUSINESS_USER)
type. Ensure
j R f e rSupport
a r a an
enrollment is s
activated. If it is not, select Yes and save the changes.
lv n-t r
S6.e Return
no to the User Types page and select the Register as individual user type link. Press
Next until you arrive at the Enrollments page for this user type. Ensure that the Support Site:
Individual User (IBU_SITE_INDIVIDUAL_USER) enrollment is activated. If it is not,
select Yes and save the changes.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 93
Guided Demonstration - View Support Site
Responsibility: IBE_CUSTOMER

You can implement specialty sites in the Oracle iStore Customer Application that can serve as
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

support sites – e.g., that can support users of Oracle iSupport and provide links to the Oracle
iSupport pages. Using this dashboard, you can allow customers to navigate to Oracle iSupport
pages and potentially access service requests, knowledge base, returns, forums, and other Oracle
iSupport features.

Steps

1. Navigate to the Customer Application and select the Vision Computers site.
s a
2. Select the Support tab.
)h a
3. c om ฺ
Select one of the links in the Quick Links bin to access the Oracle iSupport pages.

r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 94
Oracle Quoting Integration
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 95
Guided Demonstration - Web Publish Quote
Responsibility: Oracle HTML Quoting Sales Agent

Sales representatives can create quotes in Oracle Quoting and publish them to Oracle iStore
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

specialty sites. Oracle iStore customers can then view, alter (if this functionality is enabled), and
place the quotes as orders.

Prerequisites:

• A B2B organization has registered in the Customer Application with at least one
contact, and an e-mail address is registered for the contact.

• Add the Quoting User using System Administrator responsibility. a


as
• Set the profile ASO: Enable Security Check to No )h
ฺ c om ฺ
• Set the ASO: Automatic Sales Team Assignment to Full
r a cle uide
• Web Publish pre-requisites have been met. y @o ent G
a sam Stud
Steps
j ฺ r am this
a r e
a a salesusrepresentative.
( s elv se to
1. Sign in to Oracle Quoting (HTML-UI) as
y cen
2. Select Quoting User responsibility.
m
a s a e li
l
3. In the Quotes
j R rab Create Quote.
ampage,feselect
a rathe Create
4. vFrom a n sQuote page, search for and select the customer.
l t r
Se non-
5. In the Create Quotes page:

a. Enter a name for the quote.

b. In the Templates area, select a product.

c. (B) Apply to save the changes.

6. In the Update Quote page:

a. Search for and select a Contact to associate with the quote (this will be a user of the
organization for which you are creating the quote).

b. (T) Shipping and Billing, select a Shipping method.

c. From the Actions drop-list, select Web Publish Quote and press Go.

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 96
d. (B) Yes in the Warning message page.

7. In the Web Publish Quote page:

a. Select the specialty site where you wish to publish the quote.

b. (B) Submit to submit the quote.


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

8. Optionally, log into the Customer Application as the quoted customer and retrieve the quote
in the Cart > Quotes page.

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 97
Mandatory Dependencies Overview
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a does s have any practices or solutions.
a
This r
lesson r a n
not
lv t
Se non-

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 98
Advanced Topics
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 99
Guided Demonstration - Modify Message Text
Responsibility: Application Developer

Customize seeded text message to display your own text.


Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

Steps

1. Log in to Oracle Applications as a user with access to the Application Developer


responsibility, and then select the Application Developer responsibility.

2. Select Application > Messages. The Messages window opens.

3. Choose View > Find. The Messages search window opens.


s a
4. In the Find field, enter IBE% and click Find. )h a
ฺ c om ฺ
5. Select the message that you want to modify and click OK. For example,c e ide
lfind
IBE_PRMT_WELCOME_G. The Messages window is populatedowith the G r a u
selected
message. y@ den t
m
samodifySthe
tumessage text for the
6. Place the cursor in the Current Message Text fieldaand
appropriate language. j ฺ r am this
a r a use
7. (I) Save.
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 100
Guided Demonstration - View eMail Notification Events
Responsibility: iStore Administrator

Steps
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

1. Log in to the Oracle iStore Site Administration Application.

2. Select Advanced > Notifications.

3. In the Notification Events page, select the Details icon for the notification event that you
wish to view. The configurations related to the notification event are displayed. Oracle
iStore ships with notification events configured to All stores, All organizations, and All user
types in your implementation. a
a s
) h first
To configure a mapping only to specific stores, organization, and user types, you would
m
c
set up the new messages in Oracle Workflow, and then map the new configuration
ฺ o in ฺthe
e
cl uidbutton
Store Administration Application by selecting the Add Notification Configuration e
r a
and setting up the parameters.
y @o ent G
m tunext
sacheckbox
4. Optionally, to disable a configuration, select the Select d to the configuration
a S
and press Disable.
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 101
Oracle Sales Contracts Integration
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 102
Guided Demonstration - View Terms and Conditions
Responsibility: IBE_CUSTOMER

Note: This flow assumes that Terms and Conditions have been implemented.
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

1. Log in to the Customer Application as a registered user.

2. Add an item to the cart and proceed to checkout.

3. Navigate to the Checkout: Terms and Conditions page to view the terms and conditions
associated to the order.

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a ans
a r
e lv n-tr
S no

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 103
Oracle Partner Management Integration
Unauthorized reproduction or distribution prohibitedฺ Copyright© 2010, Oracle and/or its affiliatesฺ

s a
)h a
ฺ c om ฺ
r a cle uide
y @o ent G
a sam Stud
j ฺ r am this
a r a use
( s elv se to
m y cen
a s a e li
am ferab l
j R
a does s have any practices or solutions.
a
This r
lesson r a n
not
lv t
Se non-

Copyright © Oracle, 2010. All rights reserved.

R12.x Oracle iStore Fundamentals Supplemental Student Practices


Chapter 1 - Page 104

Das könnte Ihnen auch gefallen