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the broader business community all around the world. In the past, people were reluctant to
make the shift from traditional phone services to IP based phone technology. However,
during those days, VoIP was simply seen as a cost-saving option more than anything else.
But things are not the same anymore. The innovation that VoIP has brought to the
workplace can allow organizations and enterprises to have the must-needed competitive
edge over others, in this cut-throat business environment.
Following are some of the innovative ways that you can make use of VoIP services at your
office or workplace.
2. Calling Queues
One of the many helpful office environments features that VoIP offers is the Call
Queue feature; it places incoming calls in a line (or a "queue") while extension users
take other calls.
It’s a great way to efficiently manage incoming calls during peak periods of high
calling volume without losing valued customer calls and it also projects a
professional image of your business.
Shortly put, with Call Queuing, instead of getting an engaged tone, your customers
are answered automatically and held in a queue.
3. Multiple Features
You can also get access to all the features that are provided by your service provider
and are available to use on your normal VoIP phones. Features like call forwarding,
recording, ring groups, conferencing and direct inward calling. Thus, you don’t have
to worry about losing on any features while using a softphone.
VoIP has changed the way phones are seen in an office environment. Now they have much
more to offer than ever before.
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For more information, visit us at
https://voip.ms or sign up now
to start making calls in under 5 minutes
at: https://www.voip.ms/#Signup!