PERSONNEL ADMINISTRATION

I. LESSON DISCUSSION:
RECOGNITION (cont.)
For small business owners and other managers, a recognition program may appear to be merely extra effort on their part with
few tangible returns in terms of employee performance. While most employees certainly appreciate monetary awards for a job well
done, many people merely seek recognition of their hard work. For an entrepreneur with more ingenuity than cash available, this
presents an opportunity to motivate employees.
Recognition has a timing element: it must occur so that the performance recognized is still fresh in the mind. If high
performance continues, recognition should be frequent but cautiously timed so that it doesn't become automatic. Furthermore, like
rewards, the method of recognition needs to be appropriate for the achievement. This also ensures that those actions which go farthest
in supporting corporate goals receive the most attention. However, an entrepreneur should remain flexible in the methods of
recognition, as different employees are motivated by different forms of recognition. Finally, employees need to clearly understand the
behavior or action being recognized. A small business owner can ensure this by being specific in what actions will be recognized and
then reinforcing this by communicating exactly what an employee did to be recognized.
Both reward and recognition programs have their place in small business. Small business owners should first determine
desired employee behaviors, skills, and accomplishments that will support their business goals. By rewarding and recognizing
outstanding performance, entrepreneurs will have an edge in a competitive corporate climate.

Forms of Recognition
1. Formal Recognition – is a bit more detailed. You’ll create a program that has structure and criteria that goes along with your
corporate goals. Formal recognition has a nomination and selection process. Then you have a ceremony where your
employees are honored in from of their peers.
Examples of Formal Recognition
 Milestone Service Anniversary Awards (5,10,15,20,25 years of service)
 Ideas, Improvement & Performance Awards
 Service Awards
 Teamwork/Leadership
 Customer Service
 Citizenship
 Innovation
 Attendance
2. Informal Recognition – is usually given when employees hit milestone. Buying a team lunch for hitting a goal is an example
of informal recognition. This types of recognition keeps their spirits up when they’re in the middle of working on a big
project.
 Team Building Retreats
 Acknowledgement of Dept./Division goals achieved
 Committee Involvement
 Project Completion Meals
 Birthday Cakes and Cards
 Picnics
 Staff Appreciation Day
3. Everyday Recognition – this types of recognition gives immediate feedback on performance. It provides employees with the
immediate feedback they want and helps build an internal culture.
 Communications and Interpersonal Skills workshops
 Personal and Professional Development workshops
 Email Thanks
 Gift Items
 Thank you notes
 Verbal Feedback
 Face-to-face Thank you
 Thank you cards

Employee Recognition Ideas

1. Plan a surprise picnic.
2. Create a Hall of Fame wall with photos of outstanding employees.
3. Make a photo collage about a successful project that shows the people that worked on it, its stage of development and it
completion and presentation.
 4. Find out the person’s hobby and buy an appropriate gift.
5. Make and deliver a fruit basket.
6. Inscribe a favorite book as a gift.
7. Design a “Stress Support Kit” that included aspirin, a comedy cassette, windup toys and a stress ball – or design your own.
8. Service ice cream sundaes to all your employees at the end of a project.
9. Once a year, have a “Staff Appreciation Day” where the managers supply, cook and serve food.
10. Serve a team a hero party sandwich at the end of an assignment, for a job well done.
11. Give flowers to an employees at their home or office as a thank you.

II. REFERENCES:
 https://www.inc.com/encyclopedia/employee-reward-and-recognition-systems.html
 Institutional Manual C/A+CT College

III. REQUIREMENTS:

Instruction: How will you appreciate employee’s good performance? Make a video presentation of your own in expressing gratitude
to the employee performance in contributing company’s success. (20 pts.)
Note: Use English Language only. The video should be in not less than 1 minute. Send your video via GC.