Sie sind auf Seite 1von 5

IILM Institute for Higher Education

Course Manual
[Cross Cultural Management]

PGP [2010 -2012]

1
[Cross Cultural Management]
PGP Batch [2010-2012]
I. COURSE FACILITATORS :
• Dr. Tripti Pande
• Dr. Sujata Shahi

II. COURSE OVERVIEW:


The course focuses on the challenges, opportunities in Managing across
cultures as it is imperative for mangers and leaders to develop intercultural
awareness to be successful in today’s global business context. The course
would help develop an understanding of the enormous influence that
people’s culture has on Organisational culture and practices. The emphasis is
on understanding the behaviour of individuals and groups in a multicultural
context to enable students to resolve people issues caused due to cultural
differences.

III.LEARNING OUTCOMES:
The objective of the course is to help you to:
a. Identify and discuss key issues and challenges of managing the global
organisation in a cross-cultural context.
b. Understand one’s own and other’s personal and cultural values that
shape the behaviour of people when working in a team environment in
the context of the various conceptual frameworks.
c. Identify, analyse and suggest solutions to cross cultural management
issues in the global business environment.

2
IV. BOOKS AND REFERENCES:
Main Text Books
International Management, Culture, Strategy and Behaviour by Hodgetts,
Luthans and Doh

Additional Readings

1. International Management by Richard Mead


2. The Blackwell Handbook of Cross-Cultural Management
(BlackwellHandbooks in Management) by Martin.J.Gannon and Karen
Newman (Editors)
3. Cross-Cultural Management:Essential Concepts by David C. Thomas

Journals:
a. International Journal of Cross-Cultural Management Sage Publications
b. Vikalpa
c. XIMB Journal of Management

Online Resources:
V. ASSESSMENT CRITERIA:
S.No Parameter Weightage
1 Continuous Assessment 40%
3 End Term 60%

VI. SESSION PLAN


Sessi Topic Pre- Readings Chapter/A

3
on ctivity
1 The impact of Culture in the Global Page 2 - 27, Chapter 1
Organisational context H, L&D H, L &D

2 Global Strategy, and Cross cultural Waking up Chapter 1


Management Heineken : H, L &D
H,L&D Pg 124

3 Are organizations becoming more Page 133 – 149 Chapter 5


similar ? H, L&D H, L&D

4 Introduction to culture and it's Page93 – 97 Chapter 4


meaning. H,L & D H,L&D

5-9 Meanings and Dimensions of Culture Case : Going Chapter 4


• Hofstede global and H,L&D

• Trompenaars taking charge

• Hall's Cultural Context Model


10-11 Organization Culture and Diversity Organizational Chapter 6
Culture in the H,L&D
Changing
Environment

12-13 Managing across cultures A tale of two Chapter 5


auto mergers: H,L&D
H,L&D , Pg 152
14 Cross Cultural communication Page 178-197, Chapter 7
H,L & D H,L & D
15 Cross Cultural Negotiation Page 199-204, Chapter 7
H,L & D H,L & D
16 Conflicts and cultural differences Page 255 – 271 Chapter 7
MJB & RP H,L & D
17 Motivation across cultures Page 366-390, Chapter 12
H,L & D H,L & D
18 Leadership across cultures Richard Chapter 13

4
Branson's next H,L & D
big adventure –
H,L&D Pg 396
19 Culture and Structure of Diverse Part – 2, Chapter
Organization Richard Mead 4&6, IM-
Mead
20 Cross cultural decision making Page 316 – 338 Chapter 11
H,L & D H,L & D
21 Culture, Joint Venture and Change Part – 4&5, Chapter –
Richard Mead 13&18,
IM - Mead
22 Managing Multicultural teams Look Who is Chapter 14
going Offshore H,L & D
– H,L&D Pg 430

23-25 Presentations
26-27 Guest Lectures