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Site Manager for Optical Multiservice Edge 6500 Rel 3.

Planning and Installation Guide


Standard Issue 1 July 2006

What’s inside...
Supported features
Site Manager installation
Site Manager overview
Ordering information
Troubleshooting

NTNM34DJ
Copyright  2004-2006 Nortel Networks, All Rights Reserved

The information contained herein is the property of Nortel Networks and is strictly confidential. Except as expressly
authorized in writing by Nortel Networks the holder shall keep all information contained herein confidential, shall disclose
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dissemination to third parties with the same degree of care it uses to protect its own confidential information, but with no less than
reasonable care. Except as expressly authorized in writing by Nortel Networks the holder is granted no rights to use the
information contained herein.

This information is provided “as is”, and Nortel Networks does not make or provide any warranty of any kind, expressed or implied,
including any implied warranties of merchantability, non-infringement of third party intellectual property rights, and fitness for a
particular purpose.

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

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iii

Contents 0

About this document v

Supported features 1-1


Supported features 1-1
File menu 1-2
Edit menu 1-4
Tools Menu 1-5
Fault menu 1-6
Configuration menu 1-7
Performance menu 1-12
Security menu 1-13
Protection Menu 1-14
Window Menu 1-14
Help Menu 1-15
Consolidated Craft support 1-15

Site Manager installation 2-1


Application kit contents 2-1
Installation requirements 2-2
Operating platforms 2-2
HP-UX 11i patches 2-2
HP-UX 11i kernel parameters 2-2
Solaris patches 2-4
Solaris kernel parameters 2-5
Site Manager configurations with Optical Network Manager AP and OMEA 2-6
Consolidated craft installation 2-6
Hardware requirements 2-7
Additional hardware 2-8
Equipment connection 2-8
Engineering rules 2-9
Access methods 2-10
Installation options 2-10
Optical Network Manager AP launch options (full craft or nodal view) 2-10
Installing Site Manager 2-12
List of procedures
2-1 Installing Site Manager on a PC 2-13
2-2 Installing Site Manager software files on an HP workstation 2-16

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
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Copyright  2004-2006, Nortel Networks Nortel Confidential
iv Contents

2-3 Installing Site Manager software files on a Sun Solaris 8 and 9


workstation 2-18
2-4 Installing Site Manager on an internal web server for web distribution 2-20
2-5 Recording the CD-ROM device name 2-24
2-6 Uninstalling Site Manager from a PC 2-25
2-7 Uninstalling Site Manager from an HP-UX 11 or from a Sun Solaris 8 and 9
workstation 2-27
2-8 Installing Site Manager on-line help files on a PC 2-28
2-9 Installing the OME6500 Rel 3.0 NRD for OMEA 4.0 2-29
2-10 Uninstalling the OME6500 Rel 3.0 NRD for OMEA 4.0 2-31

Site Manager overview 3-1


Launching Site Manager 3-1
Nodal Managers 3-2
Main window 3-2
Navigation tab in the navigation/window management area 3-5
Windows tab in the navigation/window management area 3-6
Nodal manager (application) view area 3-7
Alarm banner 3-8
Menu bar 3-8
Connection status area 3-9
Main window status area 3-10
Online help terminology 3-14
Site Manager general user interface procedures 3-15
List of procedures
3-1 Starting Site Manager 3-16
3-2 Closing Site Manager 3-18
3-3 Selecting multiple items in the navigation/window management area 3-19
3-4 Setting view options for the navigation/window management area 3-21
3-5 Setting view options for the alarm banner 3-23
3-6 Setting view options for Site Manager applications 3-24
3-7 Resizing windows 3-25
3-8 Resizing table columns 3-26
3-9 Sorting table columns 3-27
3-10 Sorting table rows 3-28
3-11 Copying table data 3-29
3-12 Printing or saving tables 3-30
3-13 Editing Site Manager preferences 3-31
3-14 Displaying online help 3-35
3-15 Navigating through online help 3-36
3-16 Printing an online help topic 3-38

Ordering information 4-1


Software 4-1
Certificate 4-1
Documentation 4-2

Troubleshooting 5-1

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
NTNM34DJ Iss 1 Standard
July 2006
Copyright  2004-2006, Nortel Networks Nortel Confidential
v

About this document 0

This guide includes planning and installation information on the Site Manager
for Optical Multiservice Edge 6500 software. Site Manager is a nodal
management tool that you can use to operate, administer, maintain, and
provision network elements.

This planning and installation guide includes the following topics:


• Supported features
• Site Manager installation
• Site Manager overview
• Ordering information
• Troubleshooting

For specific information on how to use Site Manager for Optical Multiservice
Edge 6500, refer to the documentation for that product. Nortel technical
publications (NTPs) are available online and in print form.

For information on Site Manager online help, see Online help on page 3-11.

Audience
The following members of your company are the intended audience of this
guide:
• planners
• provisioners
• network administrators

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
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vi About this document

References
This document refers to the following guides and NTPs:
• Optical Network Manager Applications Platform Interface Login User
Guide, 450-3101-012
• Optical Network Manager Applications Platform Installation and
Administration User Guide, 450-3101-201
• Optical Network Manager Applications Platform Planning Guide,
450-3101-601
• Optical Multiservice Edge 6500 Data Application Guide, NTRN15BA
• Security and Administration, 323-1851-301
• Performance Monitoring, 323-1851-520
• Alarm and Trouble Clearing, 323-1851-543

Text conventions
The following table lists the text conventions used in this document.

Item Convention Example

Hardkey combinations The plus sign (+) is used to indicate that you must Press Shift+:
press two keys at the same time.

Return key The return key symbol (↵) is used to indicate that cd /tmp ↵
you must press the return key.

User input Angle brackets are used to indicate variable input. Enter <hostname >

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
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Copyright  2004-2006, Nortel Networks Nortel Confidential
About this document vii

Technical support and information


For technical support and information from Nortel Networks, refer to the
following table.

Technical Assistance Service


For service-affecting problems: North America:
For 24-hour emergency recovery or software upgrade 1-800-4NORTEL (1-800-466-7835)
support, that is, for:
• restoration of service for equipment that has been carrying International:
traffic and is out of service 001-919-992-8300
• issues that prevent traffic protection switching
• issues that prevent completion of software upgrades
For non-service-affecting problems: North America:
For 24-hour support on issues requiring immediate support 1-800-4NORTEL (1-800-466-7835)
or for 14-hour support (8 a.m. to 10 p.m. EST) on Note: You require an express routing
non-urgent issues.
code (ERC). To determine the ERC, see
our corporate Web site at
www.nortel.com. Click on the Express
Routing Codes link.
International:
Varies according to country. For a list of
telephone numbers, see our corporate
Web site at www.nortel.com. Click on the
Contact Us link.
Global software upgrade support: North America:
For non-service affecting software upgrade issues 1-800-4NORTEL (1-800-466-7835)
International:
Varies according to country. For a list of
telephone numbers, see our corporate
Web site at www.nortel.com. Click on the
Contact Us link.

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
NTNM34DJ Iss 1 Standard
July 2006
Copyright  2004-2006, Nortel Networks Nortel Confidential
viii About this document

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
NTNM34DJ Iss 1 Standard
July 2006
Copyright  2004-2006, Nortel Networks Nortel Confidential
NTNM34DJ54
1-1

Supported features 1-

This chapter lists the features supported by Site Manager for Optical
Multiservice Edge 6500 Rel 3.0.

Supported features
Site Manager for OME6500 Rel 3.0 provides support for the following
functions:
• fault and alarm management
• equipment and facility management
• PM viewing and threshold setting
• upgrades and release management
• backup and restore
• protection provisioning, status and exerciser
• shelf level view
• security management
• nodal connection management
• standalone help viewer
• synchronization management and protection
• inventory
• BLSR/MS-SPRing provisioning
• DCN provisioning (comms setting management)
• Data services (L2SS and RPR)
• Test access
• Login manager
• auto-refresh
• equipment group
• general broacast
• Download Site Manager for a PC from OME network element

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Planning and Installation Guide
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Copyright  2004-2006, Nortel Networks Nortel Confidential
1-2 Supported features

• Installation option for Preside AP launch (full craft or nodal view)


• SONET, SDH, SDH-J global support

Table 1-1 to Table 1-9 describe the various items that can be found under each
menu in Site Manager for OME6500 Rel 3.0.

File menu
Table 1-1 describes the items in the File menu.

Table 1-1
File Menu

Menu Item Description

Login Manager This application manages grouping of network elements and


provides a profile summary table that displays the login
profiles currently saved to file. The Add, Edit, and Delete
buttons underneath the Profile Summary table allows a user
to add, edit and delete login profile.
A Node Summary table displays the network elements
associated with the selected login profile. The Add, Edit and
Delete buttons underneath the Node Summary table allow a
user to add, edit and delete network elements from a login
profile.
The Use Profile button allows a user to load a profile, and its
associated network elements into the navigator.
The Filter at the top of the Login Manager allows the user to
display all login profiles, or login profiles containing a specific
NE name.

Login Login opens the Login dialog box requiring connection and
security information for the network element to be logged
into.

Autologin Initiates log in to the network element using the user ID and
password of the previous successful login.

Login as Opens the Login dialog box for the selected network element
which allows the user to log in to the network element with a
user ID and password.
Note: Passwords are case sensitive
When multiple nodes are selected, each selected node will
be logged in using the first userid and password.
Multiple "Login As…" dialogs will not be displayed.

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Supported features 1-3

Table 1-1
File Menu (continued)

Menu Item Description

Logout The node will be logged out but the representation will be left
in the Navigation Tree. If that node is not being used as a
gateway for any other node in the navigation tree, the socket
will be closed and no connection will be maintained with that
node.

Disconnect All nodes will be logged out (if logged in), disconnected and
removed from the tree. A confirmation dialog will be
presented to the user before this action is completed.

Show Nodal Shows the Nodal Manager instance for the selected NE in the
Manager navigator. Only visible in File menu when a network element
is selected in the navigator.

Close Nodal Closes the Nodal Manager instance for the selected NE in the
Manager navigator. Only visible in File menu when a network element
is selected in the navigator.

Open in new Opens the Nodal Manager instance for the selected NE in the
Window navigator in a separate window from the main window. Only
visible in File menu when a network element is selected in the
navigator.

Save as Saves the current application data to a file. This capability is


only applicable for applications with tables.

Print Sends the current application data to the printer. This


capability is only applicable for applications which contain
tables as well as Shelf Level View.

Exit Logs you out of the network elements (if logged in) and closes
the Site Manager application

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1-4 Supported features

Edit menu
Table 1-2 describes the items in the Edit menu.

Table 1-2
Edit Menu

Menu Item Description

Cut Removes the selected data and places it in the clipboard

Copy Copies the selected data to the clipboard

Copy table Copies the selected table data to the clipboard

Paste Places the data in the clipboard where you want it

Preferences Opens the Preferences window. Provides access to edit the


preferences for:
• Login
• Default Directory
• Site Manager View
• Nodal Manager View
• Nodal Manager User Selected Default Applications

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Supported features 1-5

Tools Menu
Table 1-3 describes the items in the Tools menu.

Table 1-3
Tools Menu

Menu Item Description

Comm log Displays the Comm log dialog box for the network element
you selected. The Comm log dialog box will display all TL1
commands, responses and autonomous messages
between the NE and Site Manager.

TL1 Command Displays the TL1 Command Builder. Use this window to
Builder edit and run TL1 commands or to build, edit, and run scripts

Mib Browser Opens the Mib Browser interface, which allows you to
manage networking devices through the Simple Network
Management Protocol (SNMP)

General Broadcast Allows you to send or receive messages from one or


several network elements in a span of control.

Challenge/ Opens the Challenge/Response Calculator window, which


Response Calculator allows you to generate a response for challenge/response
authentication.

Consolidated Alarms Opens the Consolidated Alarms window, which provides


alarm information on all network elements you are logged
in to, or to selected network elements

Nodal SLAT Assistant Provides access to the Nodal SLAT Assistant Tool which
Tool guides the user through the commissioning process of an
OME6500 Broadband network element.
Note: The Nodal SLAT Assistant Tool is located in the
Optical Multiservice Edge 6500 sub menu, that you will find
under the Tools menu.

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1-6 Supported features

Fault menu
Table 1-4 describes the items in the Fault menu. For more information about
alarms, refer to Alarm and Trouble Clearing, 323-1851-543.

Table 1-4
Fault menu

Menu Item Description

Active Alarms Opens the Active Alarms application and provides the
following capabilities:
• Display (sorted) list of Alarms
• Display selected alarm details
• Provide filtering of alarms based on severity
• Allows either auto-refresh or manual refresh of alarms list
• Allows consolidation of all logged in NEs alarms
• Allows to launch on-line help by click the How to Clear
button

Events Opens the Events application that provides the following:


• viewing of historical (current and cleared) alarms for the
OME6500 NE
• Viewing of logs
• Filtering of alarms based on severity
• Details for specific events (alarms or logs)
Up to 5000 events are stored on the OME6500 NE.

Active Disabled Allows the user to view active alarm points that have been
Alarms disabled through the alarm profiles. Also allows the user to
perform a manual refresh of alarm list.

Alarm Cut-Off Opens the Alarm Cut-off dialog box and allows the user to
clear audible alarms.

Clear Security Opens the Clear Security Alarms dialog box and allows the
Alarms user to clear security alarms.

Restart Opens the restart application and allows the user to perform a
Cold/Warm restart of the software on any circuit pack in the
NE.

Update on Data Enables (check mark displayed) or Disables (check mark not
Changes dsiplayed) the auto-refresh of data other than active-alarms
or events. Enabled by default.

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Supported features 1-7

Configuration menu
Table 1-5 describes the items in the Configuration menu.

Table 1-5
Configuration menu

Menu Item Description

Node Information •Displays and allows the user to provision shelf attributes
•Displays and allows the user to provision Time of Day (NTP
provisioning)
• Display and allows the user to provision system wide
defaults

Shelf Level View • Shelf level view provides a graphical view of the inventory of
the NE, the provisioning of the various equipment, and the
alarm information on a per circuit pack basis.
• Represent the various states of the circuit packs in graphical
forms.
• Provide access to both Equipment & facility, and Active
alarms applications.
• User can provision new equipment in empty slots and
perform lamp test.

Equipment and • Allows the user to manage the provisioning equipment.


facility provisioning • Allows the user to manage facilities that are associated with
a selected equipment.
• Managing involves adding, deleting and editing equipment
on shelf, as well as adding, deleting, and editing the facilities
of the selected equipment.
• Provide Section Trace, Test, and Path Provisioning
management for the selected facility (where applicable).

BLSR/MS-SPRing Opens the BLSR/MS-SPRing Configuration application and


Configuration allows the user to add, edit, and delete BLSR/MS-SPRing
configurations

Nodal • Allows the user to manage the provisioning of


Cross-Connects cross-connections.
• Managing involves adding, deleting and editing of cross
connections

TMUX Provisioning The TMux Provisioning Tool guides the user through the
Tool facility and cross-connect provisioning required to make a
Transmux connection.
Note: The TMux Provisioning Tool is launched from the
Nodal Cross-Connects application.

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1-8 Supported features

Table 1-5 (continued)


Configuration menu

Menu Item Description

Inventory • Displays the list of the physical components of the NE


• Provide detail attributes (General & Engineering) for the
selected component.

Test Toolkit This application allows the user to retrieve, add, edit, and
delete test access sessions

Backup and Opens the Backup and Restore Manager application and
Restore allows you to maintain backup copies of the network element
database as well as restore the network element database.
The user can:
• request an NE to save its configuration to a repository
• request an NE to restore its configuration from a repository
• provide a FTP server to allow the host running Site Manager
to act as a repository.

Release Allows to deliver new software releases to the NE or to


Management remove old software releases.

Upgrade Provides nodal software upgrade functionality for an NE.


management

External Alarm The OME6500 network element has several parallel


provisioning telemetry input points. The input points allow remote
monitoring of other equipment in the office in which the
network element is located. For example, the input points can
monitor room temperature alarms or office door open alarms.
Specific external alarm must be set up during provisioning.
The alarm types are assigned to a specific contact pin.
The External Alarm feature supports the following
functionality:
• Displaying external alarm attributes (telemetry input points)
• Enabling or disabling alarm attributes (telemetry input
points)

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Supported features 1-9

Table 1-5 (continued)


Configuration menu

Menu Item Description

Alarm profiles The Alarm profiles feature provides the ability for users to set
up alarm profiles for an alarm class.
The OME6500 NE provides three non-editable predefined
profiles (On, All Off, and Factory Default) and allows for three
more predefined profiles to be user editable on the NE.
A profile contains all the alarm points applicable for the alarm
class and a status - enabled or disabled - for each of them. A
profile can be applied to an object (individual facility or circuit
pack) of that alarm class to quickly and conveniently disable
multiple alarm points. Additionally, a default profile can be set
for an alarm class so that when a new object of that class is
first provisioned, the default alarm profile will be applied to it
automatically.
Note that only one default profile can be assigned for an
alarm class.

External Controls The OME6500 network element is equipped with 4 outputs


(control relays). Each of these outputs can be connected to a
piece of external equipment for an operation or release when
necessary. (E.g. an alarm is raised indicating that the NE is
on fire so the user might turn on or “operate” the sprinkler).

Synchronization This application allows the user to view and modify


Synchronization parameters for the NE (i.e. Timing
generation, ESI, timing distribution and quality level
overrides)

Comms Setting This application allows the user to view and modify Data
Management Communications Network (LAN, FTP, GRE, … etc.)
parameters for the NE.

SNMP This application allows the user to enable/disable the SNMP


agent. It also allows the user to edit and delete trap
destinations.

Class of Service The Class of Service Scheduler application allows the user to
Scheduler manage the egress traffic for LAN (ETH) and WAN ports on
L2RPR cards.

Packet Discard This application allows the user to add, delete and edit
Marking Profiles marking profiles.

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1-10 Supported features

Table 1-5 (continued)


Configuration menu

Menu Item Description

Service Activation This wizard allows the user to set bandwidth profiles, VCS’,
Setup VCEs and end point mappings in order to complete the L2SS
data service activation. TNS and TNE’s and their end poitn
mappings are also avalaible to provision L2RPR data service
activation.
Note: The Service Activation Setup Wizard is located in the
Data Services submenu, that you will find under the
Configuration menu.

Bandwidth Profiles This application allows the user to add, delete, edit and
refresh bandwidth profiles
Note: The Bandwidth Profiles application is located in the
Data Services submenu, that you will find under the
Configuration menu.

Segment This application allows the user to add, delete, edit and
Management refresh VCS’ as well as to add VCEs. Add, delete, edit and
refresh can also be done for TNS’ and to ass TNEs.
Note: The Segment Management application is located in
the Data Services submenu, that you will find under the
Configuration menu.

Endpoint This application allows the user to add, delete, edit and
Management refresh VCEs, display VCS’ for selected VCEs and display
CTAG mapping vor selected VCEs. It also allows the user to
add endpoint mappings. Add, delete, edit, and refresh on
TNEs displays TNS’ for selected TNEs as well as add and
delete tunnel endpoint mappings.
Note: The Endpoint Management application is located in
the Data Services submenu, that you will find under the
Configuration menu.

Endpoint Mappings This application allows the user to delete, edit and refresh
endpoint maps
Note: The Endpoint Mappings tool is located in the Data
Services submenu, that you will find under the Configuration
menu.

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Supported features 1-11

Table 1-5 (continued)


Configuration menu

Menu Item Description

Ring Management The Ring Management application allows the user to


provision and manage resilient packet rings (RPRs). This
application allows the user to view, add, edit and delete ring
provisioning and protection information. It also allows to view
Quality of Service parameters.
The Ring Management application is located in the Data
Services submenu, that you will find under the Configuration
menu.

Ring Information The Ring Information application allows the user to view the
topology and bandwidth allocation information for resilient
packet rings (RPRs).
The Ring Information application is located in the Data
Services submenu, that you will find under the Configuration
menu.

Connectivity The Connectivity Provisioning application allows the user to


Provisioning do the following:
• View and provision the operations, administration, and
management (OAM) parameters used for transparent
domain connectivity (TDC) testing for resilient packet rings
(RPRs).
• Operate or release (cancel) a TDC test. The test sends an
OAM message (echo request) to a specified station on an
RPR to verify that the station can be reached from the
network element on which the test is originated.
• Provision the Internet Protocol (IP) address used
communicate with RPR circuit packs for test purposes for
resilient packet rings.
The Connectivity Provisioning application is located in the
Data Services submenu, that you will find under the
Configuration menu.

Forwarding The Forwarding Database application allows the user to


Database provision and manage the forwarding databases for resilient
packet rings (RPRs).
The Forwarding Database application is located in the Data
Services submenu, that you will find under the Configuration
menu.

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1-12 Supported features

Performance menu
Table 1-6 describes the items in the Performance menu. For more information
about performance monitoring, refer to Performance Monitoring Procedures,
323-1851-520.

Table 1-6
Performance menu

Menu Item Description

Facility PM counts • Provides PM Count monitoring (on a per facility base)


• Provide history for PM count on per Monitor type
• Allows the clearing of current & history counts.
• Allow for the restart of un-timed counts.

Facility PM • Display the PM threshold parameters value


Thresholds • Allow the user to assign a profile to a facility

Operational • Provides OM monitoring for LAN and WAN facilities (on a


measurements per facility basis)

PM profiles The PM profiles feature provides the ability for users to


manage the threshold values that are used to trigger
threshold crossing alerts (TCAs).
The OME6500 NE provides two non-editable predefined
profiles (All Off and Factory Default) and allows for four more
predefined profiles to be user editable on the NE.
A profile contains all the Facility and Physical PM parameters
that are supported on the selected entity (Additionally, a
default profile can be set for an entity so that when a new
object of that entity is first provisioned, the default PM profile
will be applied to it automatically.
Note that only one default profile can be assigned to an entity.

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Supported features 1-13

Security menu
Table 1-7 describes the items in the Security menu. For more information
about managing network security, refer to Security and Administration,
323-1851-301.

Table 1-7
Security Menu

Menu Item Description

User Profile This application manages user profiles for the network
element.

Active Users This application displays information about active users on


the network element.

Change password This application is used to change the current user’s


password
Note: Passwords are case sensitive

Security Logs Displays a record of all commands that occurred on the


network element and require level 2 user privilege code
(UPC) or higher

Intrusion Attempt Opens the Intrusion Attempt Handling window. Manages the
Handling Intrusion Attempt Handling settings, displays the current
lockout Status and allows the user to Unlock Inhibited
Channels.

Invalid Passwords Used to view a list of invalid passwords as well as to add or


delete passwords from the invalid password list.

Centralized Opens the Centralized Security Administration window.


Security Manages the Authentication Mode (Local or Centralized) and
Administration Alternate Authentication Mode (Local or
Challenge/Response) for the NE.
Allows the user to manage the primary and secondary
RADIUS servers used for Centralized Authentication.
Allows the configuration of the Challenge/Response
authentication.
Allows the user to set/change the NE Shared Secret used for
Challenge/Response user authentication.

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1-14 Supported features

Protection Menu
Table 1-8 describes the items in the Protection menu. For more information
about the Protection applications, refer to Provisioning and Operating
Procedures, 323-1851-310.

Table 1-8
Protection menu

Menu Item Description

Status • Displays the Protection Summary for the NE


• Displays the current Protection schemes and status for the
selected equipment, facilities, and paths.
• Allows the user to perform Protection operation on the
selected equipment, facilities, and paths.

Provisioning • Displays the Protection Scheme for the Equipment type


• Allows the user to manage the protection scheme and
associated parameters for both the facilities and the
equipment separately.

Exerciser Displays protection exerciser window. Allows the user to


manage the Protection Exerciser Schedule. Allows the user
to Allow or Inhibit the protection exerciser. Allows the user to
execute the protection exerciser.

Synchronization Displays synchronization protection status for timing


generation and timing distribution as well as allows the user
to operate/release synchronization protection switches.

Window Menu
The Window menu allows the user to switch between open windows and the
main Site Manager screen. The Window menu is available when there is an
opened window separate from the main screen. This menu is also available
on Nodal Managers and Tools Windows. Nodal Applications in own windows
can be accessed from Nodal manager Windows’ Window menu.

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Supported features 1-15

Help Menu
The Help menu contains commands to open context sensitive help from the
Site Manager Help Library and product information. Table 1-9 describes the
items in the Help menu.

Table 1-9
Help menu

Menu Item Description

Current window Displays information about the application currently displayed


in the Nodal Manager area.

Contents and Index Displays the Site Manager online help table of contents.

How to use help Displays information on navigating the Site Manager online
information.

About Site Manager Displays Site Manager product name, release number, and
copyright information.

Consolidated Craft support


Consolidated Craft support allows multiple products to be viewed in the Login
Manager, Login Dialog, Navigation Area, Preferences, and Consolidated
Alarms application for:
• Optical Multiservice Edge 6500 Broadband Rel 2.5.
• Optical Multiservice Edge 6500 R2.0./2.1/3.0
• Optical HDX(c) R3.2/3.3/4.0
• Optical Metro 3500 R13.01/14.0

Optical HDX(c) R3.2/3.3 and Optical Metro 3500 R13.01/14.0/14.1 are


supported when their required software components are also installed.

Each product that supports Consolidated Craft retains its own software which
can be installed and launched in a standalone or a consolidated mode. A
consolidated Craft is created by installing software together in the same
directory.

When installed in a consolidated craft mode, the Site Manager navigator acts
as a common launch pad for the Craft interfaces for the different optical
products.

Attention: If Site Manager is installed in a consolidated craft mode, the


memory and disk space requirements need to be equal to the sum of the
values provided in the system requirements for each product.

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1-16 Supported features

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NTNM34DJ54
2-1

Site Manager installation 2-

This chapter describes how to install Site Manager. You can install Site
Manager on a:
• personal computer (PC) running a version of Microsoft Windows
• HP workstation
• Sun workstation

Application kit contents


The application kit contains a OME6500 CD-ROM with the Site Manager
software along with an electronic version of the Site Manager Planning and
Installation Guide (this guide) in the craft folder.

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Installation requirements
Operating platforms
Table 2-1 lists each supported operating platform and the corresponding
supported operating systems.

Table 2-1
Operating platforms

Operating platform Supported operating systems

Personal computer • Windows 2000


(PC) • Windows NT workstation version 4
• Windows XP

Hewlett Packard (HP) • HP-UX 11i (see Note)


workstation

Sun workstation • Solaris 8 and 9

Note 1: For information about the required patches and kernel parameters for
HP-UX 11i, see HP-UX 11i patches on page 2-2 and HP-UX 11i kernel
parameters on page 2-2.
Note 2: For information about the required patches and kernel parameters for
Solaris 8, see Solaris patches on page 2-4 and Solaris kernel parameters on page
2-5.

HP-UX 11i patches


For HP-UX 11i installations, you must install the software patches included on
the HP-UX 11i OS Patches Bundle Supplement for Optical Network Manager
host platforms CD-ROM, April 2002 version or later. For ordering information,
see Optical Network Manager Applications Platform Planning Guide,
450-3101-601, Release 9.2.1 or higher. For installation procedures, see
Optical Network Manager Applications Platform Installation and
Administration User Guide, 450-3101-201, Release 9.2.1 or higher.

HP-UX 11i kernel parameters


The following table includes the required kernel parameters that you must
change on the workstation running HP-UX 11i:

Table 2-2
HP-UX11i kernel parameters
Kernel parameter Value

dbc_max_pct 50

dbc_min_pct 5

max_thread_proc 1200

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Site Manager installation 2-3

Table 2-2 (continued)


HP-UX11i kernel parameters
Kernel parameter Value

maxdsiz 2063835136

maxdsiz_64 2063835136

maxfiles 2048

maxfiles_lim 2048

maxssiz 0x04000000

maxsiz_64 0x04000000

maxswapchunks 4096

maxuprc 512

maxusers 512

msgtql 1024

ncallout nkthread + 16

nfile 5128

ninode 3048

nkthread (nproc*2)+(1000)

nproc 2088

npty 200

semmni 128

semmns 512

semmnu 512

shmmax 1073741824

shmseg 120

vps_ceiling 16

vps_pagesize 4

Note: If the Optical Network Manager Applications Platform


Planning Guide recommends a kernel parameter value that
is different than the value recommended in this table, use
the greater of the two values.

For more information about the HP-UX 11i kernel parameters, visit the Hewlett
Packard website at:
http://h21007.www2.hp.com/dspp/tech/tech_TechDocumentDetailPage_IDX/
1,1701,1608,00.html

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Solaris patches
After the Solaris operating system (OS) installation, a series of Nortel
Networks recommended OS patches must be applied.

WARNING
Sun Microsystems can be contacted to obtain the latest
patch versions. However, this software has been verifed
against a specific set of patches. Installation of any
additional patches other than the ones listed or provided is
not supported, and Nortel Networks does not accept
responsibility, or provide support for any related issues
which may arise as a result. Customers should also be aware
that installing any additional patches may lead to
undesirable behavior (performance related, corruption, core
dumps, etc). In summary, responsibility for any issues which
arise as a result of installing additional patches besides
those listed or provided must be understood and accepted
by the customer.

Recommended Solaris patch bundle


Nortel Networks periodically validates new Solaris patch bundles released by
Sun Microsystems. This information can be found at the Nortel Networks Web
site, as follows:
• Go to the Nortel Networks Website at: http://www.nortel.com. In order to
download the recommended patches you must be a registered user and
have a valid user ID and password.
• Select the Support & Training link.
• Select the Browse product support tab.
• Select the Product Families link.
• Select the Preside family link.
• Find the Preside for Optical Networks Operating System heading and
selct the Documentation link below it.
• Use the document(s) available under the Documentation tab to identify
the name of the latest recommended software patch package that applies
to Solaris OS.
• Select the Software tab. A list of software available is displayed. Find the
name of the software patch package you need, and selct the link.
• Download the software and the corresponding Readme file.

The recommended software patch package is updated periodically. Refer to


the Nortel Networks Web site for the most up-to-date information.

Readme file contains the most recent details on how to apply the patches to
your system.

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Solaris kernel parameters


The following table includes the required kernel parameters that you must
change on the workstation running Solaris.

Table 2-3
Solaris kernel parameters

Kernel Parameter Value

msgsys:msginfo_msgtql 1024

msgsys:msginfo_msgmnb 65536

shmsys:shminfo_shmmax 4294967295

shmsys:shminfo_shmmni 400

semsys:seminfo_semmns 2048

semsys:seminfo_semmni 126

semsys:seminfo_semmsl 260

semsys:seminfo_semopm 100

semsys:seminfo_semvmx 32767

rlim_fd_cur 1024

rlim_fd_max 1024
Note: If the Optical Manager Element Adapter Planning
Guide recommends a kernel parameter value that is different
than the value recommended in this table, use the greater of
the two values.

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Site Manager configurations with Optical Network Manager AP and OMEA


Network Element context-sensitive launch of Site Manager is supported from
both the Optical Network Manager Applications Platform (AP) graphical
network browser and from the OMEA navigation tree.

To enable launch from the Optical Network Manager Applications Platform


(AP), Site Manager needs to be installed on the AP workstation. The number
of Site Manager sessions that you can launch simultaneously from Optical
Network Manager AP when Site Manager is co-resident with Optical Network
Manager AP is limited to 10.

To enable launch from OMEA, if OMEA has been opened through Optical
Network Manager AP or SUN workstation, Site Mananger needs to be
installed on the AP or SUN workstation and it's launch point needs to be
configured in the Administration GUI on OMEA. To launch from OMEA if
OMEA has been opened from a PC, SiteManager must be installed on the PC
in the default location. Optical Network Manager AP Release 9.2.1 or higher
and OMEA Release 2.2 or higher is the minimum baseline required. Some
operations/configurations will need to be executed on the Optical Network
Manager AP workstation.

Optical Network Manager AP workstations must meet the minimum


requirements to support Optical Network Manager AP Release 9.2.1 or
higher. For more information on supported Optical Network Manager AP
workstations, see the Optical Network Manager Applications Platform
Planning Guide, 450-3101-601. Some operations/configurations may need to
be executed on the OMEA workstation if Site Manager launch from OMEA is
required.

For more information on supported OMEA workstations and configuration


rules, see the OMEA Planning Guide, 450-3121-601.

Consolidated craft installation


Each product that supports Consolidated Craft retains its own software which
can be installed and launched in a standalone or a consolidated mode. A
consolidated Craft is created by installing software together in the same
directory.

When installed in a consolidated craft mode, the Site Manager navigator acts
as a common launch pad for the Craft interfaces for the different optical
products.

If Site Manager for OME6500 is installed in a consolidated craft mode, the


memory and disk space requirements need to be equal to the sum of the
values provided in the hardware requirements for each product.

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Site Manager installation 2-7

Hardware requirements
Table 2-4 identifies the recommended hardware requirements for Site
Manager for OME6500 R3.0 standalone installation.

Table 2-5 identifies the recommended hardware requirements for Site


Manager Consolidated Craft installation.

Table 2-4
Site Manager hardware requirements for Optical Multiservice Edge 6500 standalone installation

PC HP workstation Sun workstation


(see Note) (see Note)

Recommended hardware requirements

CD-ROM drive or Required Same as the supported Same as the supported


network access platform in Optical platforms in OMEA
Network Manager AP platform requirements
Hard disk space 400 Mbyte requirements (See the OMEA Planning
Monitor 256-color display or (See hardware Guide, 450-3121-601, for
better requirements for recommended hardware
recommended hardware platforms)
Processor Pentium processor at platforms in Optical
400 MHz or higher Network Manager
RAM 256 Mbyte or higher Applications Platform
Planning Guide,
Release 9.2.1 or higher)

Note: Use the default software parameters with respect to the guided installation option of the
operating system software.

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Table 2-5
Site Manager hardware requirements Consolidated Craft installation

PC HP workstation Sun workstation


(see Note) (see Note)

Recommended hardware requirements

CD-ROM drive or Required Same as the supported Same as the supported


network access platform in Optical platforms in OMEA
Network Manager AP platform requirements
Hard disk space 800 Mbyte requirements (See the OMEA Planning
Monitor 256-color display or (See hardware Guide, 450-3121-601, for
better requirements for recommended hardware
recommended hardware platforms)
Processor Pentium III class CPU platforms in Optical
at 750 MHz or higher Network Manager
RAM 512 Mbyte or higher Applications Platform
Planning Guide,
Release 9.2.1 or higher)

Note: Use the default software parameters with respect to the guided installation option of the
operating system software.

Additional hardware
Ensure that you use a Hayes compatible modem.

Equipment connection
Table 2-6 identifies the Nortel Networks technical publications (NTPs) to
consult for equipment connection details.

Table 2-6
NTPs that include equipment connection information

Product NTP title NTP number

Optical Multiservice Installation 323-1851-201


Edge 6500

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Engineering rules
Attention: The number of sessions specified in this section varies
depending on the memory required by the other processes running on the
PC or workstation and the allocated swap space. If you do not follow the
engineering rules, you will impact the performance of all Site Manager
sessions running on a PC or workstation. Unexpected behavior can occur if
the number of sessions is exceeded.

• Maximum number of Site Manager sessions supported on a PC with


minimum or recommended hardware requirements: 1
• Maximum number of Site Manager sessions supported on an HP or Sun
workstation with minimum or recommended hardware requirements: No
software-imposed restriction. When Site Manager is not installed
co-resident with OMEA, the number of sessions is limited by hardware
resources only.
• Maximum number of network elements supported in one Site Manager
session: 16
• Maximum recommended amount of time for a Site Manager session to be
running: 12 hours
• Maximum amount of heap size for a Windows-based Site Manager
session: 512 MB
• Maximum amount of heap size for a UNIX-based Site Manager session:
69 MB
• As a general guideline on the default Site Manager Unix installations (69
MB of heap size), it is recommended to manage 4 NEs or less, when those
NEs have large numbers of entities provisioned on their TransMUX or
Layer 2 cards.

Attention: For UNIX-based deployments, each Site Manager session is


limited to a maximum amount of heap size of 69 MB to avoid affecting the
performance of other applications co-residing on the same platform.
However, if Site Manager is installed as a standalone application on a
dedicated server, then this amount of heap size could be increased. Please
contact Nortel Networks support if the maximum of heap size needs to be
increased.

The default Site Manager deployments on UNIX could encounter an “out of


memory” error when managing multiple NEs simultaneously. Should this
error be encountered, reduce the number of NEs managed by Site Manager.
The error is an indication the heap size for the Java virtual machine Site
Manager is executing within (or has exceeded) its limit. If Site Manager is to

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2-10 Site Manager installation

be used to manage many NEs, the recommendation is to run it on a separate


server where the Java virtual machine maximum heap size limit can be
increased

Access methods
Site Manager allows you to access a network element by the following
methods:
• Ethernet (recommended)
• direct cable (RS-232)
• modem

Installation options
Optical Network Manager AP launch options (full craft or nodal view)
The installation sequence on HPUX 11 workstations prompt you to select a
Optical Network Manager AP launch option. The launch option controls
network access when Site Manager is launched from the Optical Network
Manager graphical network browser (GNB). The available Optical Network
Manager AP launch options are as follows:
• full craft mode: provides access to all Site Manager applications and full
login functionality to OME6500 network elements
• nodal view mode: provides access to specific Site Manager applications
for the logged in system

Attention: Launch options are supported with Optical Network Manager AP


9.2.1 or later.

To launch Site Manager from the Optical Network Manager GNB, Optical
Network Manager AP must be correctly configured and communications must
be established with the required network element or circuit pack. For
instructions on launching Site Manager from the Optical Network Manager
GNB, refer to Optical Network Manager Applications Platform Interface Login
User Guide, 450-3101-012.

You cannot modify the Optical Network Manager AP launch option for an
installed version of Site Manager. To modify the launch option, you must
reinstall Site Manager using the required launch option.

When you launch Site Manager directly from the UNIX command line using
the SiteManagerCraft script (that is, independently from Optical Network
Manager AP), the full craft version is loaded, regardless of the Optical
Network Manager AP launch option.

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Full craft mode


Full craft mode provides the following:
• access to all Site Manager applications
• unrestricted login and navigation functionality
Full craft mode provides the same application access and login access
behavior that was available with previous versions of Site Manager.

In this mode, you can log in to any OME6500 network element, provided you
have the required user access privileges and passwords. Login functionality
is not restricted to the system you selected in the Optical Network Manager
GNB to launch Site Manager.

Full craft mode allows you to log in to multiple network processors using login
profiles or the Add Node button (available from the Navigation area of Site
Manager).

Nodal view mode


Nodal view mode provides the following:
• access to Site Manager applications specific to the logged in system
• no access to the Login Manager or Login dialog box
Nodal view mode provides enhanced network security, since access to
network elements is restricted according to the Optical Network Manager
GNB settings provisioned by the system administrator.

For an OM6500 network element, you can perform nodal operations only for
the network element you selected in the Optical Network Manager GNB to
launch Site Manager.

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Installing Site Manager


Table 2-7 lists the procedures you need to follow to install Site Manager for
your required configuration.

Table 2-7
Procedures for installing Site Manager based on configuration

Configuration Procedure(s) to complete

Site Manager on a PC Installing Site Manager on a PC on page


2-13

Site Manager on an HP-UX workstation Installing Site Manager software files on


(see Note) an HP workstation on page 2-16

Site Manager on a Sun workstation Installing Site Manager software files on


a Sun Solaris 8 and 9 workstation on
page 2-18

Site Manager on an internal web server Installing Site Manager on an internal


web server for web distribution on page
2-20

Note: To enable reach through capability from the Optical Network Manager
Applications Platform (AP), Site Manager needs to be installed on the OMEA
workstation.

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Site Manager installation 2-13

Procedure 2-1
Installing Site Manager on a PC
Use this procedure to install Site Manager on a personal computer (PC),
either in a standalone or consolidated craft mode.

Prerequisites
Before you start the software installation, you must:
• ensure that your system meets the installation requirements. See
Installation requirements on page 2-2
• close all applications before installing Site Manager

1 If Then
you are installing Site Manager from an OME6500 NE go to step 1
you are installing Site Manager from a CD-ROM go to step 3

In an Internet Browser, enter the following address and hit return:


http://<ipAddress> ↵
where
ipAddress is the IP Address of the NE-IP on the OME6500
network element

2 In the Optical Multiservice Edge 6500 homepage, click on the download for
“Site Manager Installer for Windows” and select “run”. Then go to step 7.
3 Insert the OME6500 CD-ROM in the CD-ROM drive.
4 From the Windows taskbar, click Start and then select Run.
5 In the Open field of the Run dialog box, enter the following command:
e:\craft\install.exe ↵
where
e is your CD-ROM drive letter

6 Click OK.

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Procedure 2-1 (continued)


Installing Site Manager on a PC

Step Action

7 Wait for the introduction screen to appear, which recommends you to quit all
programs before continuing.
8 Make sure that you have closed all programs, then click the Next button.
A License Agreement screen appears.
9 After reviewing the License Agreement, select the “I accept” option and click
the Next button.
An Important Information screen appears.
10 After reviewing the Important Information, click the Next button.
An Install Location screen appears.
11 Select the target folder for the OME6500 Site Manager installation. The
default folder for the Consolidated Craft is C:\Program Files\Site Manager. To
install a standalone version of the Craft, select another installation location.
Click the Next button.
A Shortcut Location screen appears.
The Shortcut Location screen will always appear for a standalone installation.
For a consolidated application where the shortcut has already been set for the
installed base, the Shortcut Location screen will not be shown.
If you are installing the OME6500 Site Manager software in a directory where
you already have it installed, the Existing Version Found panel will appear,
asking you to uninstall the previously installed version.
If you are installing the OME6500 Site Manager software in a directory where
you have an incompatible base installed, the Incompatible Craft Version panel
will appear, asking you to uninstall the previously installed version, or to select
another directory to install.
12 Specify the shortcut folder. The default is in a new Program Group: Site
Manager. Check the Create Icons for All Users checkbox if multiple users
require access to the shortcut. Click the Next button.
A Pre-Installation Summary screen appears, including Product Name, Install
Folder, Shortcut Folder, and Disk Space Information.
The Shortcut Folder choice will always appear for a standalone installation.
For a consolidated application where the shortcut has already been set for the
installed base, the Shortcut Folder choice will not be shown.

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Procedure 2-1 (continued)


Installing Site Manager on a PC

Step Action

13 Review the information in the Pre-Installation Summary screen and make


sure everything is correct. Click the Install button.
An installation progress screen appears.
14 Upon completion of the install, an Install Complete screen appears. Click the
Done button to quit the installer.
You do not need to install any other software. The Java virtual machine is
included with the installation of the Site Manager software.
—end—

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Procedure 2-2
Installing Site Manager software files on an HP
workstation
Use this procedure to install Site Manager on an HP workstation.

To enable reach through capability from the Optical Network Manager


Applications Platform (AP), Site Manager has to be co-resident with AP on the
HP-UX workstation.

Prerequisites
Before you start this procedure you must:
• close all applications before installing Site Manager
• ensure that the HP-UX 11i software is installed on the workstation

Attention: To confirm that you have the correct version of the HP-UX
software installed on the workstation, use the uname -r command. The
expected result is B.11.11.

• be authorized to log in to the workstation as the UNIX root user


• ensure you know the CD-ROM device name. If you do not know the name,
see Procedure 2-5, Recording the CD-ROM device name.

Hardware
The minimum and recommended hardware requirements for an HP-UX
workstation on which Site Manager for OME6500 Rel 3.0 is installed are the
same as for the Optical Network Manager AP Release 9.2.1 workstation. For
more information on the minimum and recommended hardware platforms,
see Hardware requirements on page 2-7.

Step Action

1 Insert the OME6500 CD-ROM in the CD-ROM drive.


2 Log in to the HP-UX workstation as the root user by entering the root userID
and the password in the login dialog box.
3 Open a console window.

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Procedure 2-2 (continued)


Installing Site Manager software files on an HP workstation

Step Action

4 Change to the /tmp directory by entering


cd /tmp ↵
Please note that you can start the software installation process from any
directory. However, use the /tmp directory to ensure the installation files are
stored in one location.
5 If the CD-ROM directory exists, go to step 6. If the CD-ROM directory does
not exist, create it by entering
mkdir /cdrom ↵
6 Mount the CD-ROM in the directory created by entering
mount /dev/dsk/<device name> /cdrom ↵
where the device name is the name of the CD-ROM drive, for example,
c1t2d0.
7 Retrieve the installation files from the /cdrom directory by entering
cp /cdrom/craft/HPUX/install.bin ./install.bin ↵
8 Start the software installation process by entering
sh ./install.bin ↵

Attention: The installation can also be done through the command line if
needed. Install the software using the command line by entering
./install.bin -i console ↵

9 Click Next to progress through the installation sequence.


During the installation, you are prompted to
a. accept the license agreement
b. read important information about the installation, including the hardware
requirements for the installation.
c. select the folder where you want to install the software (the default folder
location is /opt/nortel/applications/sitemanager)
d. select a Optical Network Manager AP launch option: full craft or nodal
view. See Optical Network Manager AP launch options (full craft or nodal
view) on page 2-10 for more details.
10 Click Done to acknowledge completion of the installation.
11 The CD-ROM drive must be unmounted from the workstation. Unmount the
CD-ROM drive by entering
umount /cdrom ↵
For information on running Site Manager, see the Optical Network Manager
Applications Platform Interface Login User Guide, 450-3101-012.
—end—

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Procedure 2-3
Installing Site Manager software files on a Sun
Solaris 8 and 9 workstation
Use this procedure to install Site Manager on a Sun Solaris 8 and 9
workstation.

To enable reach through capability from the Optical Network Manager


Applications Platform (AP), Site Manager has to be co-resident with AP on the
HP-UX workstation.

Prerequisites
Before you start this procedure you must:
• close all applications before installing Site Manager
• ensure that the Solaris 8 and 9 software is installed on the workstation
• be authorized to log in to the workstation as the UNIX root user
• have the Site Manager installation CD-ROM
• if reach through from Optical Network Manager AP is required, root user
access to the AP workstation is required

Hardware
For more information on the minimum and recommended hardware
requirements, see Hardware requirements on page 2-7.

Step Action

1 Insert the OME6500 CD-ROM in the CD-ROM drive.


2 Log in to the SUN workstation as the root user by entering the root userID and
the password in the login dialog box.
3 Open a console window.
4 Change to the /tmp directory by entering
cd /tmp ↵
Please note that you can start the software installation process from any
directory. However, use the /tmp directory to ensure the installation files are
stored in one location.
5 Retrieve the installation files from the /cdrom directory by entering
cp /cdrom//cdrom0/craft/Solaris/install.bin ./install.bin ↵

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Site Manager installation 2-19

Procedure 2-3 (continued)


Installing Site Manager software files on a Sun Solaris 8 and 9 workstation

Step Action

6 Start the software installation process by entering


sh ./install.bin ↵

Attention: The installation can also be done through the command line if
needed. Install the software using the command line by entering
./install.bin -i console ↵

7 Click Next to progress through the installation sequence.


During the installation, you are prompted to
a. accept the license agreement
b. read important information about the installation, including the hardware
requirements for the installation.
c. select the folder where you want to install the software (the default folder
location is /opt/nortel/applications/sitemanager)
d. select a Optical Network Manager AP launch option: full craft or nodal
view. See Optical Network Manager AP launch options (full craft or nodal
view) on page 2-10 for more details.

Attention: After each of the previous steps, you will be prompted to click
Next in order to progress to the next step.

8 Verify the information displayed in the Pre-Install Summary screen. If all the
information is correct, click Install. If the information is incorrect, click Previous
to go back to the previous screens.
9 Click Done to acknowledge completion of the installation.
For information on running Site Manager, see the Optical Network Manager
Applications Platform Interface Login User Guide, 450-3101-012.
10 Eject the CD-ROM by entering
eject ↵
—end—

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2-20 Site Manager installation

Procedure 2-4
Installing Site Manager on an internal web server for
web distribution
Use this procedure to install the Site Manager software files on your internal
web server for PC, HP workstation, or Sun Solaris workstation web
distribution.

Prerequisites
Before you start this procedure, you must set up your web server.

Step Action

Installing Site Manager software files on your internal web server for PC, HP, or Sun Solaris
workstation web distribution
1 Insert the OME6500 CD-ROM in the CD-ROM drive.
2 For PC web distribution, copy the /craft/PCWebDistribution folder in to a
web-accessible directory on your server.
3 For PC Online Help distribution, copy the
/craft/PCOnLineHelpWebDistribution folder in to a web-accessible directory
on your server.
4 For HP or Sun Solaris workstation web distribution, copy the
/craft/PresideWebDistribution folder in to a web-accessible directory on your
server.
5 Ensure that the destination of the URL for the web distribution is to the
install.htm file.
Accessing Site Manager software files on your internal web server from a PC

Attention: You do not need to install any other software. The Java virtual
machine is included with the installation of the Site Manager software.

6 Ensure that you have a web browser application such as Netscape


Communicator or Windows Internet Explorer open.
7 Locate the internal web server and web-accessible directory containing the
Install.htm file.
Automated installation
8 Click on the Start Installer for Windows... button.
9 During the installation you are prompted to
a. accept the license agreement
b. select the folder where you want to install the software (the default folder
is C:\Program Files\Site Manager)

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Site Manager installation 2-21

Procedure 2-4 (continued)


Installing Site Manager on an internal web server for web distribution

Step Action

c. create a shortcut for accessing Site Manager


Do not use any of the following characters when specifying the installation
folder or the shortcut location: < , > , / , \ , ? , * , : , |.
Using any of these characters prevents Site Manager from installing correctly
(although no error message is displayed). If this occurs, you must re-install
Site Manager.
10 Click Done to acknowledge completion of the installation.
Manual installation
11 Click on the Download link.
12 From the Save Downloaded File dialog box, select the location where you
want to save the file.
13 Click Save.
14 Double click on Install.exe.
15 During the installation you are prompted to
a. accept the license agreement
b. select the folder where you want to install the software (the default folder
location is C:\Program Files\Site Manager)
c. create a shortcut for accessing Site Manager
Do not use any of the following characters when specifying the installation
folder or the shortcut location: < , > , / , \ , ? , * , : , |.
Using any of these characters prevents Site Manager from installing correctly
(although no error message is displayed). If this occurs, you must re-install
Site Manager.
16 Click Done to acknowledge completion of the installation.
You have completed this procedure.
Accessing Site Manager help on your internal web server from a PC

Attention: You do not need to install any other software. The Java virtual
machine is included with the installation of the Site Manager software.

17 Ensure that you have a web browser application such as Netscape


Communicator or Windows Internet Explorer open.
18 Locate the internal web server and web-accessible directory containing the
Install.htm file.
Automated installation
19 Click on the Start Installer for Windows... button.
20 During the installation you are prompted to accept the license agreement.
A License Agreement screen appears.

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2-22 Site Manager installation

Procedure 2-4 (continued)


Installing Site Manager on an internal web server for web distribution

Step Action

21 After reviewing the License Agreement, select the “I accept” option and click
the Next button.
An Important Information screen appears.
22 After reviewing the Important Information, click the Next button.
An Install Location screen appears.
23 To install the help in the consolidated craft, use the default location,
C:\Program Files\Site Manager. Click the Next button.
A Pre-Installation Summary screen appears, including Product Name, Install
Folder, and Disk Space Information.
The on-line help can only be installed in a location containing an existing Site
Manager install. A Online Help Installation Warning dialog will appear if you
are trying to install in a location that does not contains an existing Site
Manager install.
24 Review the information in the Pre-Installation Summary screen and make
sure everything is correct. Click the Install button.
An installation progress screen appears.
25 Upon completion of the install, an Install Complete screen appears. Click the
Done button to quit the installer.
Manual installation
26 Click on the Download link.
27 From the Save Downloaded File dialog box, select the location where you
want to save the file.
28 Click Save.
29 Double click on Install.exe.
30 During the installation you are prompted to accept the license agreement.
A License Agreement screen appears.
31 After reviewing the License Agreement, select the “I accept” option and click
the Next button.
An Important Information screen appears.
32 After reviewing the Important Information, click the Next button.
An Install Location screen appears.

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Site Manager installation 2-23

Procedure 2-4 (continued)


Installing Site Manager on an internal web server for web distribution

Step Action

33 To install the help in the consolidated craft, use the default location,
C:\Program Files\Site Manager. Click the Next button.
A Pre-Installation Summary screen appears, including Product Name, Install
Folder, and Disk Space Information.
The on-line help can only be installed in a location containing an existing Site
Manager install.A Online Help Installation Warning dialog will appear if you
are trying to install in a location that does not contains an existing Site
Manager install.
34 Review the information in the Pre-Installation Summary screen and make
sure everything is correct. Click the Install button.
An installation progress screen appears.
35 Upon completion of the install, an Install Complete screen appears. Click the
Done button to quit the installer.
You have completed this procedure.
Accessing Site Manager software files on your internal web server from an HP or Sun Solaris
workstation
36 Ensure that you have a web browser application such as Netscape
Communicator or Windows Explorer open.
37 Locate the internal web server and web-accessible directory containing the
Install.htm file.
38 Click on the Download link to save the installer.
39 Log in to the workstation as root.
40 Copy the Install.bin file in the / directory.
a. Enter /.
b. Enter sh ./install.bin.
41 Click Next to progress through the installation sequence.
During the installation, you are prompted to
a. accept the license agreement
b. read important information about the installation, including the hardware
requirements for the installation.
c. select the folder where you want to install the software (the default folder
location is /opt/nortel/applications/sitemanager)
d. select a Optical Network Manager AP launch option: full craft or nodal
view. See Optical Network Manager AP launch options (full craft or nodal
view) on page 2-10 for more details.
42 Click Done to acknowledge completion of the installation.
—end—

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2-24 Site Manager installation

Procedure 2-5
Recording the CD-ROM device name
Use this procedure to find and record the device name of the CD-ROM drive
(on an HP workstation).

Step Action

1 Log in to the workstation as the root user by entering the root user ID and
password in the login dialog box.
2 Open a console window.
3 Scan the system hardware for devices by entering:
ioscan -fun
The system displays a list of system devices and a description of each device.
4 Locate the CD-ROM drive description in the list. The second line of the
description contains the device name contained in the /dev/dsk file. For
example /dev/dsk/c1t2d0.
5 Record the device name.
—end—

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Site Manager installation 2-25

Procedure 2-6
Uninstalling Site Manager from a PC
Use this procedure to uninstall Site Manager from a personal computer (PC).

This procedure provides instructions for uninstalling Site Manager using the
Uninstall option in the OME Site Manager program group. You can also
uninstall Site Manager using Add/Remove Programs in the Windows Control
Panel.

Prerequisites
Before you uninstall the software, you must:
• close the Site Manager application
• copy the files you want to keep from the Site Manager folder before they
are deleted during the uninstall procedure

Step Action

1 To uninstall the OME6500 Site Manager software, close any running session
of the OME6500 Site Manager first.
2 Launch the uninstaller by selecting Start->Programs->Site
Manager->Uninstall Site Manager.
The Uninstall Site Manager panel appears.
3 Click on the Next button to continue with the uninstall.
The Uninstall Options panel appears.
If Then
you want a complete uninstall go to step 6
you want to uninstall specific products go to step 4

4 Select “Uninstall specific products”, then click on the Next button.


The Choose Product Features panel appears.
5 Choose the products you wish to uninstall by clicking on the appropriate
checkboxes, then click on the Uninstall button then go to step 7.

Attention: Uninstall the Base only if there is no other product existing,


otherwise the remaining product will not operate.

The Uninstall Complete panel appears.


6 Select “Complete Uninstall”, then click on the Next button.
The Uninstall Complete panel appears.

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2-26 Site Manager installation

Procedure 2-6 (continued)


Uninstalling Site Manager from a PC

Step Action

7 Click on the Done button to complete the software uninstall.


The uninstaller will indicate if it was unable to remove any files or folders. It is
recommended that you manually remove these files/folders.
These files include Logs and Login Profiles that can be preserved for
historical reasons.
Always use the uninstaller to uninstall the client software so that all files and
registry entries created during installation are removed.
—end—

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Site Manager installation 2-27

Procedure 2-7
Uninstalling Site Manager from an HP-UX 11 or from a
Sun Solaris 8 and 9 workstation
Use this procedure to uninstall Site Manager from an HP-UX 11 or from a Sun
Solaris 8 and 9 workstation.

Prerequisites
Before you uninstall the software, you must:
• close the Site Manager application
• be authorized to log in to the workstation as the UNIX root user
• copy files you must keep that are resident in the Site Manager directory

Step Action

Attention: This procedure removes everything from the folder you are in.

1 Log in to the workstation as the root user by entering the root userID and the
password in the login dialog box.
2 Open a console window.
3 Change to the applications directory by entering
cd /opt/nortel/applications↵
4 Change to the Site Manager directory by entering
cd sitemanager↵
5 Change to the UninstallerData directory by entering
cd UninstallerData↵
6 Launch the Uninstall Site Manager Wizard by entering
./UninstallSiteManager↵
7 In the Uninstal Site Manager Wizard, click Next.
8 Follow the Instructions. If you wish to uninstall all Site Manager products,
select Complete Uninstall. If you wich to uninstall specific products, select
Uninstall Specific Features.
9 When the uninstallation is complete, click Done to close the Uninstall Site
Manager Wizard.
The uninstaller will indicate if it was unable to remove any files or folders. It is
recommended that you manually remove these files/folders.
These files include Logs and Login Profiles that can be preserved for
historical reasons.
—end—

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2-28 Site Manager installation

Procedure 2-8
Installing Site Manager on-line help files on a PC
Use this procedure to install Site Manager on-line help files from previous
releases than the one you are currently running.

Prerequisites
Before you start the on-line help files installation, you must:
• install Site Manager if it is not already installed on your PC. See Procedure
2-1, Installing Site Manager on a PC
• close all applications before installing Site Manager

Step Action

1 Insert the OME6500 CD-ROM in the CD-ROM drive.


2 From the CD-ROM launch the PC Online Help Installer
(craft\PCOnlineHelp\install.exe).
3 Wait for the introduction screen to appear, which recommends you to quit all
programs before continuing.
4 Make sure that you have closed all programs, then click the Next button.
A License Agreement screen appears.
5 After reviewing the License Agreement, select the “I accept” option and click
the Next button.
An Important Information screen appears.
6 After reviewing the Important Information, click the Next button.
An Install Location screen appears.
7 To install the on-line help in the consolidated craft, use the default location,
C:\Program Files\Site Manager. Click the Next button.
A Pre-Installation Summary screen appears, including Product Name, Install
Folder, and Disk Space Information.
The on-line help can only be installed in a location containing an existing Site
Manager install.A Online Help Installation Warning dialog will appear if you
are trying to install in a location that does not contains an existing Site
Manager install.
8 Review the information in the Pre-Installation Summary screen and make
sure everything is correct. Click the Install button.
An installation progress screen appears.
9 Upon completion of the install, an Install Complete screen appears. Click the
Done button to quit the installer.
—end—

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Site Manager installation 2-29

Procedure 2-9
Installing the OME6500 Rel 3.0 NRD for OMEA 4.0
Use this procedure to install the OME6500 Rel 3.0 network element release
driver (NRD) for OMEA 4.0 from the CD (NTNM16XA).

This procedure is required only if you are using OMEA 4.0 for management
services. For information on OMEA 4.0 interfaces, refer to OMEA Planning
Guide, 450-3121-601.

Prerequisites
Before you perform this procedure, you must:
• install OMEA 4.0. Refer to OMEA 4.0 Installation and Configuration Guide,
450-3121-201, and OMEA Planning Guide, 450-3121-601.
• install Site Manager
• have the OME6500 Rel 3.0 NRD for OMEA 4.0 CD
• have root access to the server running OMEA 4.0

Step Action

1 Log on as root user to the Solaris 9.0 platform (with the OMEA 4.0 load
installed).
2 Insert the OME6500 Rel 3.0 NRD for OMEA 4.0 CD-ROM (NTNM16XA) in
the workstation.
3 In the Xterm window, type:
volcheck↵
This action ensures that the CD-ROM content is loaded automatically into the
folder /cdrom/cdrom0 (even though the CD-ROM content should load
automatically by default).
4 In the Xterm window, type:
cd /cdrom/cdrom0↵
5 Then type:
ls↵
The output provides a list of items, which includes a .pdf installation file.
6 Open the .PDF installation file and follow the installation instructions.

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2-30 Site Manager installation

Procedure 2-9 (continued)


Installing the OME6500 Rel 3.0 NRD for OMEA 4.0

Step Action

7 When the installation is complete, eject the CD-ROM from the workstation by
typing the following command in the Xterm window:
eject cdrom↵
If the CD-ROM does not eject, make sure that no one is logged in to the
/cdrom directory.
You have completed the NRD installation procedure. You can now monitor the
OME6500 network elements using OMEA 4.0.
—end—

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Site Manager installation 2-31

Procedure 2-10
Uninstalling the OME6500 Rel 3.0 NRD for OMEA 4.0

Use this procedure to uninstall the OME6500 Rel 3.0 NRD for OMEA 4.0.

Prerequisites
Before you perform this procedure, you must have root access to the server
running OMEA 4.0.

Step Action

1 Log on as root user to the Solaris 9.0 platform (with the OMEA 4.0 load and
OME6500 Rel 3.0 NRD for OMEA 4.0 installed).
2 Type the following command in an Xterm window:
cd /opt/nortel/omea/uninstall↵
3 Then type:
ls↵
The output provides a list of items, which includes a .pdf installation file.
4 Open the .PDF installation file and follow the uninstallation instructions.
You have completed this procedure.
—end—

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NTNM34DJ54
3-1

Site Manager overview 3-

Site Manager is a nodal management tool that you can use to operate,
administer, maintain, and provision network elements. Operations that you
can perform using the Site Manager user interface include:
• monitor alarms and alarm history
• retrieve a historical listing of performance statistics for specific network
elements
• provision performance thresholds according to your performance
management parameters
• provision equipment and facilities
• visualize remote equipment using shelf level graphics

For information on Site Manager online help, see Online help on page 3-11.

Launching Site Manager


When launching the Site Manager application, either a login window or a login
manager window opens (depending on the preferences settings).

The login window prompts the user for connection type (direct, modem, or
network) and an IP address followed by login information such as user id and
password.

The login manager enables users to organize and manage multiple OME6500
network elements and their associated connection attributes as related login
profile(s). A login profile is a group of network elements which can be loaded
in the navigation area. The login manager allows the user to:
• add, edit, and delete login profiles
• add, edit, and delete network elements in a selected login profile
• select a login profile to be loaded in the navigation area

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3-2 Site Manager overview

Nodal Managers
Site Manager opens a nodal manager for each logged in node. Applications
for a node (for example, the Active Alarms and the Equipment & Facility
Provisioning applications) are displayed within the corresponding nodal
manager.
Within a single nodal manager, you can open multiple applications. Each open
application for a node is represented by a tab in the nodal manager.

You can open different applications for each logged in node. Opening an
application only opens the application for the current nodal manager instance.
If you select a different node, the set of applications previously opened for that
node are displayed in the corresponding nodal manager.

Nodal managers can be displayed in the main window or in a window separate


from the main window. For more information, see Main window layout on page
3-3.

The nodal manager displays the node name/identifier (ID) at the top of the
nodal manager (when displayed in the main window) or in the window’s title
bar (when displayed in a window separate from the main window).

Main window
When you log in to Site Manager, the main window opens. See Main window
layout on page 3-3. You can use the main window to:
• connect to or disconnect from the network
• log in to, log out of, and select network elements
• initiate Site Manager applications

The main window contains the following components:


• Navigation tab in the navigation/window management area on page 3-5
• Windows tab in the navigation/window management area on page 3-6
• Nodal manager (application) view area on page 3-7
• Alarm banner on page 3-8
• Menu bar on page 3-8
• Connection status area on page 3-9
• Main window status area on page 3-10

In Figure 3-1 on page 3-3, the nodal manager is displayed in the nodal
manager (application) view area. For supported products, the nodal manager
can be undocked from the main window and displayed in a separate window,
as shown in Figure 3-2.

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Site Manager overview 3-3

Figure 3-1
Main window layout

Nodal manager title (network element name)

Application tabs
Alarm notification
Nodal manager (application)
view area
Navigation tab
Window tab Launcher menu bar

Alarm banner Title bar

Connection status Nodal manager status area

Navigation/window
management area

Launcher status area

The information in the main window varies according to product.

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3-4 Site Manager overview

Figure 3-2
Nodal managers displayed in windows separate from the main window

When nodal managers are displayed in windows separate from the main
window, the menu items specific to a node appear in the corresponding nodal
manager’s menu bar. In this case, the main window menu bar does not display
these node-specific menu items.

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Site Manager overview 3-5

Navigation tab in the navigation/window management area


The Navigation tab displays login profiles and nodes in a tree structure.

From the Navigation tab, you can:


• view a login profile (you cannot view multiple login profiles in the
Navigation tab at the same time)
• expand or collapse displayed nodes using the “+” or “-” icons
• select one or more nodes (when you select a node, its name/identifier (ID)
is highlighted)
• add nodes using the “Add Node” button
• log in to a node (when you log in to a node, a black outline appears around
its name/ID)
• view alarm notification, including displaying a tooltip for each node

The Add Node button is not displayed when you start Site Manager in nodal
view mode.

For information about the Navigation tab details for specific supported
products, refer to the documentation for that product.

Alarm notification in the Navigation tab


The Navigation tab displays the number of alarms raised against individual
logged in nodes, as follows:
• The number of alarms of the highest severity for a node is displayed to the
left of the node name/ID. Color highlighting indicates when an alarm is
raised or cleared.
• A tooltip is available for each node. The tooltip lists the number of active
alarms active by severity. To view the tooltip, place the cursor over the
node name/ID.
To view the alarm notification for a node, you must log in to the node.

See Alarm indicators on page 3-10 for a description of the labels, colors, and
symbols used to indicate alarms in the Navigation tab.

The Navigation tab displays the network elements included in the


corresponding login profile.

A network element is represented in the Navigation tab by its name/ID. You


must log in to each network element and select it before you can view or edit
the network element details.

Selecting a network element from the Navigation tab enables the associated
menus and commands.

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3-6 Site Manager overview

Windows tab in the navigation/window management area


Site Manager provides centralized window management using the Windows
tab, which facilitates concurrent management of multiple nodes. The Windows
tab displays the status of the open nodal managers, applications (for example,
Shelf Level View), and tools (for example, TL1 Command Builder). See Figure
3-3.

Figure 3-3
Site Manager Windows tab
EX1663t.tif

You can use the Windows tab to manage multiple nodal manager instances
and applications as follows:
• select the application to display from the list of open applications for a
node. Each application is represented as a tab in the nodal manager.
• open individual applications for a nodal manager in separate windows (for
supported applications only)
• open multiple nodal manager instances in separate windows outside the
nodal manager view area by undocking the nodal manager from the Site
Manager main window

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Site Manager overview 3-7

Icons in the tree structure provide visual indications of the nodal manager,
application, and tool status as follows:
• a square with a solid border for a node indicates that the nodal manager
is displayed in the nodal manager view area (within the main window)
• a square with a solid border for an application indicates that the application
is displayed in the nodal manager, not in a window separate from the nodal
manager
• a square with a solid border and a solid blue top for a nodal manager
indicates that the corresponding nodal manager is displayed in a separate
window (undocked from the main window)
• a square with a solid border and a solid blue top for an application
indicates that the corresponding application is displayed in a separate
window (undocked from the nodal manager)
• a square with a dotted border indicates that the corresponding nodal
manager or application is open but not currently displayed in the nodal
manager view area
• a square with a solid border and a solid blue top indicates that the
corresponding tool is open

Please note that:


• tools are always displayed in windows separate from the main window
• the alarm banner appears in the Windows tab only when it is undocked
from the main window
• when the node is logged in but the corresponding nodal manager is
closed, no entry appears in the Windows tab for that node

You can manage nodal manager instances and applications by right-clicking


in the node to bring up context-sensitive menus.

Nodal manager (application) view area


The nodal manager (application) view area can display a single nodal
manager instance (that is, applications for a single node) at a time. You can
select the nodal manager instance to be displayed from the Navigation or
Windows tab. For information on nodal managers, see Nodal Managers on
page 3-2.

When using the nodal manager (application) view area to display nodal
managers, the selected nodal manager instance is displayed, and the menu
items for the displayed nodal manager appear in the main window menu bar.
All other open nodal managers and their menu items are hidden.

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3-8 Site Manager overview

Nodal manager status area


A drop-down message box at the bottom of the nodal manager view area
displays status messages for the nodal manager instance.

Alarm banner
The alarm banner displays the total number of active alarms, by severity,
raised against all logged in nodes. You must log in to at least one node to
activate the alarm banner.

The alarm banner can be displayed in the navigation/window management


area or in a window separate from the main window.

If you started Site Manager in nodal view mode, the alarm banner cannot be
displayed in a window separate from the main window.

Color highlighting indicates when an alarm is raised or cleared. The alarm


banner includes a Clear highlighting button to reset the color highlights for all
logged in nodes.

If Site Manager cannot communicate with a node, the right side of the alarm
banner displays a question mark (?).

See Alarm indicators on page 3-10 for a description of the labels, colors, and
symbols used to indicate alarms in the Alarm banner.

Menu bar
The menu bar appears at the top of the Site Manager main window. The
menus displayed depend on whether a nodal manager instance is displayed
in the nodal manager (application) view area.

The menu bar always includes the following drop-down menus:


• File
• Edit
• Tools
• Window
• Help

When a nodal manager instance is displayed in the nodal manager


(application) view area, then the menu items for the corresponding node also
appear in the main window menu bar.

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The availability and contents of the drop-down menus for a nodal manager
depend on the node type. Some applications are restricted by the security
level of the user ID you use to log in to Site Manager. Menu items that are not
available are grayed out. For information on the applications for a node, refer
to the product documentation or online help.

Attention: As Site Manager for OME6500 R3.0 is compatible with previous


releases of Site Manager for OME6500 and in order to get more information
on the applications available, it is recommended to refer to the specific
release of the Site Manager Planning and Installation Guide that
corresponds to the type of network element you are connected to.

When all nodal manager instances are hidden, the menu items specific to the
nodes are also hidden. When nodal manager instances are undocked from
the main window, the menu items specific to the nodes appear in the
corresponding nodal manager’s menu bar. In this case, the main window
menu bar does not display these node-specific menu items.

Keyboard shortcuts
You can use the keyboard to access the menus and associated menu items.
The following types of keyboard shortcuts are available: key combinations and
shortcut keys.

The key combination for accessing a menu item, if applicable, is indicated on


the right side of the menu item. For example, to access the Shelf Level View
application using the key combination, press Ctrl+Shift+S.

The shortcut key for accessing a menu or menu item is indicated by the
underlined letter in the menu or menu item name. For example, to access the
Shelf Level View application using shortcut keys, first press the Alt key to
activate the menu, then press, ‘c’ to access the Configuration menu, and
finally press ‘s’ to open the Shelf Level View application.

Depending on the preferences settings for your operating system, shortcut


keys (the underlined characters in menus), might not be displayed by default.
You might have to press a specific key, such as the Alt key, to display the
shortcut keys. For more information on setting these preferences, refer to the
documentation for your operating system.

Connection status area


The connection status area, located below the navigation/window
management area, reflects the state of the network connection as follows:
• network connection to a network element:
Connected to: <IP address>, <port>

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• direct connection with a serial cable to a network element:


Connected to: <port_name>
• modem connection to a network element:
Connected to: <telephone#>

Main window status area


The main window status area, located below the Connection status area,
displays status messages for Site Manager. The status field is a drop-down
message box that displays the most recent status messages at the top. The
maximum number of displayed status messages depends on the Site
Manager preferences (see Site Manager preferences on page 3-11).

Alarm indicators
Alarm notification can be displayed for individual logged in nodes or for all
logged in nodes. Alarm notification for individual nodes is displayed in the
Navigation tab in the navigation/window management area (see Alarm
notification in the Navigation tab on page 3-5). Alarm notification for all nodes
is displayed in the alarm banner (see Alarm banner on page 3-8).
The alarm counts represent the new, active, and acknowledged alarms. The
alarm counts update as alarms are raised or cleared.

Alarm labels, color highlighting, and symbols are used as indicators for alarm
notification.

Alarm labels
Table 3-1 describes the labels used for alarm notification.

Table 3-1
Alarm labels

Field Description

C The number of active alarms with critical severity

M The number of active alarms with major severity

m The number of active alarms with minor severity.

w The number of active warning conditions

A Indicates, using an asterisk, that one or more threshold crossing alert


are active (The number of threshold crossing alerts is not displayed.)

Color highlighting
Color highlights indicate a change in the alarm count. When the alarm count
changes, the alarm label includes a color highlight that indicates the severity
of the alarm that was raised or cleared. Color highlights do not appear for
changes in the alarm count caused by user connections.

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The alarm banner includes a Clear highlighting button ( ) to reset the color
highlights in the alarm banner and in the Navigation tab for all logged in nodes.

Table 3-2 lists the colors used in alarm notification fields.

Table 3-2
Color highlights

Color Description

Red A critical or major alarm was raised or cleared

Orange A minor alarm was raised or cleared

Yellow A warning or an alert was raised or cleared

Symbols
Table 3-3 describes the symbols used in alarm notification fields.

Table 3-3
Symbols

Symbol Description

* One or more threshold-crossing alerts are active.

- No alarms of the corresponding severity, warnings, or threshold-crossing


alerts are active on node.

+ Indicates that alarms of other severities are present.


Note: This symbol is applicable only to the alarm notification shown to
the left of the node name/ID in the Navigation tab.

Site Manager preferences


You can set Site Manager program preferences. Site Manager program
preferences are settings that are loaded whenever you start Site Manager
(see Note). You can change or reset preferences at any time.

Some preference settings take effect as of the next Site Manager session.

You can set the Site Manager preferences described in Table 3-6 on
page 3-31.
Online help
Site Manager uses Sun Microsystems JavaHelp to provide procedures and
context-sensitive information on windows and dialog boxes.

The online help has a toolbar and two areas (see Figure 3-4 on page 3-13).
Table 3-4 describes the areas in the help window.

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Table 3-4
Online help window

Window area Details

Toolbar Contains the Previous, Next, and Print buttons.

Previous button Click to retrace help topics in reverse


order of the original selections, starting
from the current help display.

Next button Click to retrace help topic selections in the


same order as the original selections,
starting from the current help display. The
Next button is active only if you used the
Previous button earlier during a session.

Print button Click to print the help topic text.

Page Setup button Click to display page setup details.

Content area Displays help topic text.

Navigation area Select a tab to switch between the table of contents, index, and
full text search displays.

Table of Contents Select the left tab to see the table of


contents of the help topics. You can
expand and collapse the help topics.

Index Select the middle tab to see the index of


help topics.

Full text search Select the right tab to search for a specific
word or part of a word contained in the
help topic.

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Figure 3-4
Online help

Previous button
Next button

Page setup button

Table of Contents
tab

Index tab

Search tab

Navigation area
displaying Table of
Contents

Content area displaying


Introduction to Site Manager
help topic

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Online help terminology


The Site Manager online help uses the terms listed in Table 3-5 to describe
the graphical user interface components:

Table 3-5
Online help terminology

Term Description

Dialog box A dialog box allows you to adjust operating variables. It


appears in a window separate from the main screen. A
dialog box does not contain menus. You cannot change the
size of a dialog box.

Drop-down list A drop-down list is a list that appears when you click the
arrow button on the right side of a field.

Drop-down menu A drop-down menu is a menu of commands that you can


select by clicking on the menu name on the menu bar.

Links Links (blue, underlined or bold text) take you to another


place in the Help. Underlined text links to another topic that
appears in the content area. Bold text links to another topic
in a separate secondary or pop-up window.

Pop-up menu A pop-up menu is a menu that appears when you right-click
on a window or a dialog box.

Scroll bar A scroll bar appears at the right or bottom edge of a dialog
box when the contents are not completely visible. Each
scroll bar contains two scroll arrows and a scroll box. Use
the scroll arrows and the scroll box to scroll through the
contents of the dialog box or area.

Window A window appears in the view/edit area of Site Manager. It


displays information related to the command selected from
a menu. The Node Information window appears by default
when you log in.

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Site Manager general user interface procedures


Site Manager supports advanced navigation features and shortcut menus. As
a result, you can use several methods to access the same function. For
brevity, the procedures describe a single method for performing each function.

You can access the shortcut menus by clicking the right-mouse button over a
title bar, menu bar, or item in the navigation/window management area.

Procedures for starting and closing Site Manager


Starting Site Manager on page 3-16
Closing Site Manager on page 3-18
Procedures for the navigation/window management area
Selecting multiple items in the navigation/window management area on
page 3-19
Setting view options for the navigation/window management area on page
3-21
Setting view options for the alarm banner on page 3-23
Procedures for working in nodal managers and applications
Setting view options for Site Manager applications on page 3-24
Procedures for tables
Resizing windows on page 3-25
Resizing table columns on page 3-26
Sorting table columns on page 3-27
Sorting table rows on page 3-28
Copying table data on page 3-29
Printing or saving tables on page 3-30
Procedures for Site Manager preferences
Editing Site Manager preferences on page 3-31
Procedures for online help
Displaying online help on page 3-35
Navigating through online help on page 3-36
Printing an online help topic on page 3-38

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Procedure 3-1
Starting Site Manager
Use this procedure to start a Site Manager session on a PC, HPUX-11, or Sun
Solaris workstation.

The first time Site Manager logs into a specific type and release of network
element, release specific data must be downloaded via remote connection or
a direct network connection to the LAN port on the shelf processor. Once the
initial download is complete, the downlaod will not be attempted for
subsequent logins to the same type and release of network element.
Download of release specific data is not supported over a modem connection
or a direct cable connection.

Attention: When connecting to the LAN port on the shelf processor, use the
default IP address of the NE (10.0.0.1). If the address has been changed,
retrieve the IP address by using the “ipconfig” command in the Windows
command window. The Default Gateway is the address to use to connect to
the NE.

For more information on supported platforms, refer to product specific


documentation.

For information on starting Site Manager from a Nortel Networks Optical


Network Manager workstation, see the Optical Network Manager Applications
Platform Interface Login User Guide, 450-3101-012, or the Preside online
information.

For information on logging in, refer to the product specific documentation.

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Procedure 3-1 (continued)


Starting Site Manager

Step Action

1 If you installed Site Manager on a Then go to


PC step 2
HPUX-11 or Sun Solaris workstation step 3

Starting Site Manager on a PC


2 Click the Start button on the Windows task bar, then select: Programs,
<SiteManager folder>, SiteManager.
where
<SiteManager is the folder where you installed Site Manager. If you
folder> kept the default settings during the installation, the
folder is “SiteManager”.

Site Manager opens. The Login dialog box or the Login Manager window is
displayed, depending on your preferences settings.
You have completed this procedure.
Starting Site Manager on an HPUX-11 or Sun Solaris workstation
3 Change to the directory where Site Manager is installed by entering:
cd <directory> ↵
where
<directory> is the directory where you installed Site Manager. If you
kept the default settings during the installation, the
directory is “/opt/nortel/applications/sitemanager”.

4 Start Site Manager by entering:


sh SiteManagerCraft ↵
Site Manager opens. The Login dialog box or the Login Manager window is
displayed, depending on your preferences settings.
You have completed this procedure.
—end—

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Procedure 3-2
Closing Site Manager
Use this procedure to close a Site Manager session.

Step Action

1 Select Exit from the File drop-down menu.


2 Click Yes in the confirmation dialog box.

Attention: A dialog box will appear asking if you want to save the current
node list in a specific profile. If the nodes are already part of an existing
profile, that dialog box will not be displayed.

—end—

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Procedure 3-3
Selecting multiple items in the navigation/window
management area
Use this procedure to select multiple nodes, nodal managers, or applications
in the navigation/window management area.

You can perform actions simultaneously on selected items (depending on the


product and the selected item).
From the Navigation tab, you can perform the following actions simultaneously
on selected supported node types:
• autologin
• login as
• logout

From the Windows tab, you can perform the following actions simultaneously
on selected supported nodal managers or applications:
• open nodal managers in separate windows
• return nodal managers to the main window
• close applications or nodal managers
• open supported applications in separate windows
• return applications to the nodal manager view

Step Action

1 If you want to select multiple Then, in the navigation/window


management area select the
nodes (NEs,NPs, SPs, or circuit packs) Navigation tab
nodal managers or applications Windows tab
2 If you want to select Then go to
all items in the navigation tree step 3
multiple (but not all) items in the step 5
navigation tree
Selecting all items in the navigation tree
3 Click on an item in the management area.
4 Press Ctrl+A.
Click on the right mouse button to view the supported commands you can
perform on the selected items.
You have completed this procedure.

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Procedure 3-3 (continued)


Selecting multiple items in the navigation/window management area

Step Action

Selecting multiple items in the navigation tree


5 Click on an item in the navigation area to select it.
6 To select several non-consecutive items:
• Press and hold the Ctrl key.
• Click on each additional item you want to select.
• Release the Ctrl key.
7 To select several consecutive items:
• Press and hold the Shift key.
• Click on the last item.
• Release the Shift key.

Attention: Click on the right mouse button to view the supported commands
you can perform on the selected items.

You have completed this procedure.


—end—

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Procedure 3-4
Setting view options for the navigation/window
management area
Use this procedure to show, hide, or maximize the navigation/window
management area.
Please note that changing view options for the navigation/window
management area does not affect the main window menu bar.

Step Action

1 From the top-right border of the navigation/window management area (see


Figure 3-5 on page 3-22), click the appropriate icon:
If the navigation/window management area Then click
is visible, and you want to hide this area
is hidden, and you want to show this area
is visible, and you want to maximize this area (by
hiding the nodal manager view area)
—end—

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Figure 3-5
Icons for setting navigation/window management area view options

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Procedure 3-5
Setting view options for the alarm banner
Use this procedure to:
• display the alarm banner in a window separate from the main window
• return the alarm banner to the main window

Attention: If you started Site Manager in nodal view mode, the alarm
banner cannot be displayed in a window separate from the main window.

Step Action

1 Select your next step:


If you want to Then go to
display the alarm banner in a window separate from the step 2
main window
return the alarm banner to the main window step 3

Displaying the alarm banner in a window separate from the main window
2 Double-click on the alarm banner title in the main window.
You have completed this procedure.
Returning the alarm banner to the main window
3 Click on the “X” box at the top right corner of the alarm banner to return it to
the main menu.
—end—

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Procedure 3-6
Setting view options for Site Manager applications
Use this procedure to:
• display an application in a window separate from the nodal manager
• return the application to the nodal manager

Some applications can be displayed in a window separate from the nodal


manager window. Refer to the product specific documentation for more
information on applications that can be displayed in a separate window.

Step Action

1 Select your first step:


If you want to display the application in Then go to
a window separate from the nodal manager step 2
the nodal manager step 5

Displaying an application in a window separate from the nodal manager


2 Ensure that the corresponding nodal manager is open.
3 Select the application(s) from the Windows tab in the navigation/window
management area. For information on selecting multiple applications in the
Windows tab, see Selecting multiple items in the navigation/window
management area on page 3-19.
4 Right-click on one of the selected application names, than select Open in
New Window.
You have completed this procedure.
Returning the application to the nodal manager
The following steps assume that the application is currently displayed in a
window separate from the nodal manager.
5 Select the application(s) from the Windows tab in the navigation/window
management area. For information on selecting multiple applications in the
Windows tab, see Selecting multiple items in the navigation/window
management area on page 3-19.
6 Right-click on one of the selected application names, then select Return to
Parent Window.
—end—

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Procedure 3-7
Resizing windows
Use this procedure to change the size of a window.

Step Action

1 Hold the cursor over the border of the window you want to resize.
If you want to modify Then hold the cursor over the
the width right or left border
the height top or bottom border
both the width and the height window corner
simultaneously

2 When the cursor changes to a double-ended arrow, click and hold the left
mouse button and drag the border until the window or area is the required
size.
3 Release the left mouse button.

Depending on your Site Manager preference settings, the size of the main
window or a nodal manager either returns to the default size or remains
customized the next time you open the window. See Editing Site Manager
preferences on page 3-31. For tool windows (such as the TL1 Command
Builder) or application windows (Shelf Level View and Active alarms), the size
of the window returns to the default size the next time you open the window.
—end—

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Procedure 3-8
Resizing table columns
Use this procedure to change the width of a table column in Site Manager.

Step Action

1 Place the cursor in the table heading, over the right margin of the column you
want to resize.
2 When the cursor changes to a double-ended horizontal arrow icon (<—>),
click and hold the left mouse button while you drag the border of the column
to the required column width.
3 Release the left mouse button.

The table column width returns to the default width when you log out or exit
from Site Manager.
—end—

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Procedure 3-9
Sorting table columns
Use this procedure to change the order of columns in a table in Site Manager.

Step Action

1 Select the column that you want to move by clicking and holding the left
mouse button on the column heading.
2 Drag the column to the new location.
3 Release the left mouse button.

The order of columns in the table returns to the default display when you log
out or exit Site Manager.
—end—

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Procedure 3-10
Sorting table rows
Use this procedure to sort the rows in a table in ascending or descending
alphanumerical order according to the contents of one column.

You can also sort the rows in a table by up to three columns. Refer to the Site
Manager online help for information on the Sort dialog box.

Step Action

1 To sort the rows in a table according to the contents of one column, click on
the column heading.
An icon is displayed in the heading of the column that controls the sort order:
where
indicates that the items in the column are sorted in ascending
order
indicates that the items in the column are sorted in descending
order

Please note that:


• You cannot sort the table rows in all windows
• The order of rows in the table returns to the default display order after you
close the window. The sort order for PMs is remembered, even after a
logging out and logging back into the NE.
• Rows are sorted alphanumerically, with the following exceptions:
— Items in the Date and Time columns are sorted by date and then time
— Items in the Name column of the Equipment & Facility Provisioning
application are sorted by slot number
2 To sort the rows in the opposite order, pause, then click again on the same
column heading.

Attention: A double-click on a column heading has the same result as a


single-click.

—end—

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Procedure 3-11
Copying table data
Use this procedure to copy table data. You can then paste the table data into
another application, such as a text editor.

Step Action

1 Display the window that includes the table.


2 Select the row(s) in the table (see Note):
If you want to Then
copy a single row of the table click on the row, then select Copy Results
Row from the Edit drop-down menu, or
press Ctrl+C
copy the entire table click on a row, then select Copy Results
Table from the Edit drop-down menu
copy a group of (consecutive) click on the first row in the selection, press
rows and hold the Shift key, and click on the last
row in the selection. Then, select Copy from
the Edit drop-down menu, or press Ctrl+C
copy a group of click on the first row in the selection, press
nonconsecutive rows and hold the Ctrl key, and click the remaining
rows in the selection. Then, select Copy
from the Edit drop-down menu, or press
Ctrl+C

If the tool, application, or nodal manager that contains the table is displayed
in a window that is separate from the main window, ensure that you select the
Edit drop-down menu from the application that contains the table.
—end—

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Procedure 3-12
Printing or saving tables
Use this procedure to print or save a table from Site Manager. Use this
procedure if you want to print or save the complete table. If the window
includes more than one table, all tables are printed or saved.

If you want to print or save specific rows of a table, complete the procedure
Copying table data on page 3-29, paste the contents into another application
(such as a text editor), and then print or save the data from that application.

Step Action

1 Display the window or dialog box that includes the table.


2 If you want to Then go to
print a table step 3
save a table step 6

Printing a table
3 Print the table as follows:
• If the table appears in a window, select Print from the File menu.
• If the table appears in a dialog box, press Ctrl-p.
4 In the Print dialog box, select a printer and the printing preferences.
5 Click OK.
Saving a table
6 Save the table as follows:
• If the table appears in a window, select Save As from the File menu.
• If the table appears in a dialog box, press Ctrl-s.
7 In the Save As dialog box, select the drive and folder where you want to save
the file.
8 Type the file name in the File name field.
9 Click Save.
The file is saved using the comma-delimited file format.
—end—

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Procedure 3-13
Editing Site Manager preferences
Use this procedure to edit preferences for Site Manager. You can edit the
preferences described in Table 3-6.
Table 3-6
Site Manager preferences

Preference Description

General preferences

Startup dialog Select whether the Login dialog box or the Login Manager window opens when
Site Manager is started

Login dialog Specify the maximum number of most-recent entries that appear in the
recent history list drop-down list for the Host Name/Address and Login NE fields

Nodal manager view Select whether the nodal manager is automatically displayed or hidden upon
node login

Default directory Select the default directory for the current working directory

Main window size Select whether the Site Manager main window size returns to the default window
upon startup size or to the user specified window size from the last session

Status area Specify the maximum number of most-recent entries that appear in the
recent history list drop-down list for the main window status area field

Nodal manager preferences

Initial applications Specify the Site Manager applications that are automatically opened upon node
login
Note: You select initial applications according to node type.

Nodal manager Select whether the nodal manager window size returns to the default window size
window size or to the user specified window size from the last nodal manager window
Note: This preference setting is applicable when the nodal manager is undocked
from the main window.

Nodal manager Specify the maximum number of most-recent entries that appear in the
status area recent drop-down list for the nodal manager status area field
history list

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Procedure 3-13 (continued)


Editing Site Manager preferences

Step Action

1 Select Preferences from the Edit drop-down menu in the main window to
open the Preferences dialog box.

Attention: Changes you make in the Preferences dialog can take effect for
the current session or for the next Site Manager session. Refer to the
information at the bottom of the Preferences dialog to determine when
applied changes take effect.

2 Select your next step:


If Then
you want to set the go to step 3
• startup dialog
• login dialog recent history list
• nodal manager view

you want to set the default directory go to step 8

you want to set the go to step 13


• main window size upon startup
• status area recent history list

you want to set the initial applications go to step 18

you want to set the go to step 23


• nodal manager window size
• nodal manager status area recent history list

you want to revert preference settings back to go to step 28


the default settings

you have completed editing preference click the ‘X’ in the


settings upper-right corner of the
the Preferences dialog box.
You have completed this
procedure.

Setting the startup dialog, login dialog recent history list, and the nodal manager view
3 From the left panel of the Preferences dialog, click General.
4 Under Startup, select the startup dialog: Login Dialog or Login Manager.

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Procedure 3-13 (continued)


Editing Site Manager preferences

Step Action

5 Under Login Dialog, specify the number of entries to save (1-100) for the Host
Name/Address list and Login NE list fields.
6 Under Login, check the Show Nodal Manager on login box if you want the
nodal manager to be automatically displayed upon node login.
7 Click Apply to apply your changes.
Go to step 2.
Setting the default directory
8 From the left panel of the Preferences dialog, click the plus sign (if it is
displayed) to expand the General item.
9 Under the General item in the left panel of the Preferences dialog, click
Default Directory.
10 Under Default Directory, click Choose.
11 Search for and select the directory to use for the default directory according
to the documentation for your operating system.
12 Click Apply to apply your changes.
Go to step 2.
Setting the main window size at startup and the status area recent history list
13 From the left panel of the Preferences dialog, click the plus sign (if it is
displayed) to expand the General item.
14 Under the General item in the left panel of the Preferences dialog, click View.
15 Specify the main window size at startup: Default window size or Window
size from the last session.
16 In the Status Area list field, specify the number of entries to display (1-100)
that appears in the drop-down list for the main window status area field.
17 Click Apply to apply your changes.
Go to step 2.
Setting the initial applications
To set initial applications, you must first log in to a node of the type for which
you want to set initial applications. If you are not already logged in, close the
Preferences dialog box and log in to the required node(s) before continuing
this procedure.
18 If the Preferences dialog box is not already open, select Preferences from the
Edit drop-down menu in the main window to open the Preferences dialog box.
19 From the left panel of the Preferences dialog, click Nodal Manager.
20 In the NE Type field, select the node type for which you want to set initial
applications.
21 Click Add.

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3-34 Site Manager overview

Procedure 3-13 (continued)


Editing Site Manager preferences

Step Action

22 In the Add Initial Applications dialog box, do the following:


• From the NE drop down list, select the node for which you want to list
applications.
• In the Applications list, select an application.
• Click OK.
Repeat step 22 to add more applications. If you have completed adding all
required applications, go to step 2.

Attention: The order of applications in the Applications list defines the order,
from left to right, of the application tabs in the nodal manager.

When you have set the initial applications, you can use the following buttons
to modify the list:
• Delete: Click this button to delete the selected application.
• Up: Click this button to move the selected application up in the list.
• Down: Click this button to move the selected application down in the list.
Setting the nodal manager window size and the nodal manager status area recent history list
The preference settings in this panel are applicable when the nodal manager
is undocked from the main window.
23 From the left panel of the Preferences dialog, click the plus sign (if it is
displayed) to expand the Nodal Manager item.
24 Under the Nodal Manager item in the left panel of the Preferences dialog,
click View.
25 Specify the nodal manager window size: Default window size or Window
size from last Nodal Manager session.
26 In the Nodal Manager Status Area list field, specify the number of entries to
display (1-100), that appears in the drop-down list for the nodal manager
status area field.
27 Click Apply to apply your changes.
Go to step 2.
Reverting preference settings back to the default settings
28 From the left panel of the Preferences dialog box, click on the title for the
preferences you want to modify.
29 Click Set Defaults, then click Apply of OK.
The Set Defaults button applies only to the preferences displayed on the
same panel.
—end—

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Site Manager overview 3-35

Procedure 3-14
Displaying online help
Use this procedure to display online help for Site Manager.

Step Action

1 Display context-sensitive help by:


• selecting Current Window from the Help drop-down menu
• clicking the Help button, if available, on the associated dialog box
• pressing F1 (on PC workstations)
F1 help is not available in the Terminal dialog box.
—end—

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3-36 Site Manager overview

Procedure 3-15
Navigating through online help
Use this procedure to navigate through online help.

You can navigate the Site Manager online help through the Table of contents,
the Index, or the Full-text search options from the navigation area. The Table
of contents and Index are organized as a list of topics that you can expand and
collapse. The full-text search allows you to search for a word or part of a word
in the online help; the Site Manager help system will display all entries that
match the search string.

Step Action

1 If you want to use the Then go to


table of Contents step 2
Index step 5
full-text Search step 8

Using the table of contents


2 Select the Table of contents tab in the navigation area. The Table of contents
tab is the left tab.
3 Expand the help topic entry in the navigation area by selecting the expand
icon.
4 Select the help topic entry.
The Help browser content area displays the selected information.
Using the index
5 Select the Index tab in the navigation area. The Index tab is the middle tab.
6 Enter a term in the Find field.
7 Press Enter.
The index Find field is case-sensitive. Each time you press Enter, the find
term is highlighted in the index. The matching topic is displayed in the content
area.

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Site Manager overview 3-37

Procedure 3-15 (continued)


Navigating through online help

Step Action

Using the full-text search


8 Select the Search tab in the navigation area. The Search tab is the right tab.
9 Enter a term in the Find field.
10 Press Enter.
The navigation area displays topics that contain a partial or full match of the
search term. Topics are listed in descending order of relevance. The order of
the topics in the list is determined by:
• the type of match; for example, if the topic contains a partial or full match
• the number of times the search term occurs in the topic

A topic that contains two exact matches with the search term may appear
higher in the list than a topic that contains five partial matches. A circle and a
number appear beside each topic in the list. The circle indicates the relevance
of the topic and the number indicates the number of times the full or partial
search term appears within the topic.
—end—

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3-38 Site Manager overview

Procedure 3-16
Printing an online help topic
Use this procedure to print an online help topic.

Step Action

1 Display the Help window. For instructions, see Displaying online help on page
3-35.
2 Click the Print icon on the toolbar of the Help window.
—end—

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
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Copyright  2004-2006, Nortel Networks Nortel Confidential
NTNM34DJ54
4-1

Ordering information 4-

This chapter describes the software and documentation components for Site
Manager for OME6500 Rel 3.0. This chapter also identifies the Nortel
Networks product engineering codes (PECs) required to order the
components.

To order Site Manager for OME6500 Rel 3.0, contact your local Nortel
Networks support organization.

Software
Table 4-1 identifies the PEC for ordering software for Site Manager for
OME6500 Rel 3.0.

Table 4-1
PEC for OME6500 Release 3.0 NE+SM Software CD-ROM

Software PEC

This PEC includes: NTK562CA


• Site Manager for OME6500 Rel 3.0 Software
• Site Manager for OME6500 Rel 3.0 Planning and Installation Guide
(electronic version on CD)
• OME6500 R3.0 network element software

Certificate
Table 4-2 identifies the PECs for ordering a right-to-use (RTU) certificate for
Site Manager for OME6500 Rel 3.0. You need to order an RTU for each
network element.

Table 4-2
PECs for RTU certificates

RTU description PEC

Site Manager for OME6500 Rel 3.0 platform RTU NTNM34RJ

Site Manager for OME6500 Rel 3.0 upgrade RTU NTNM34NJ

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Planning and Installation Guide
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Copyright  2004-2006, Nortel Networks Nortel Confidential
4-2 Ordering information

Documentation
Table 4-3 identifies the PEC for ordering the printed version of this document.

Table 4-3
PEC for Site Manager for OME6500 Rel 3.0 Planning and Installation Guide

Software component PEC

Site Manager for OME6500 Rel 3.0 Planning and Installation Guide NTNM34DJ

Table 4-4 identifies the PECs for ordering documentation for products
supported by Site Manager for OME6500 Rel 3.0.

Table 4-4
PECs for documentation

Product Release Document(s)

Optical Multiservice Edge 6500 3.0 • Planning Guide, NTRN10BG

Note: The Planning and Ordering Guide includes the complete list of PECs for documentation.

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
NTNM34DJ Iss 1 Standard
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Copyright  2004-2006, Nortel Networks Nortel Confidential
NTNM34DJ54
5-1

Troubleshooting 5-

This chapter provides solutions to situations you may encounter when using
Site Manager for OME6500 Rel 3.0.

Possible issues
The followings are known possible issues you may experience. For each
issue, a work around is provided.

Keyboard navigation
The keyboard stops responding if the ALT-key is pressed while changing
between applications in Site Manager.

Impact
You are restricted to use the mouse.

Work around
Recover keyboard navigation by minimizing and restoring the window.

Font display on PC
User interface text appears to be double-spaced, cropped, and shifted up.

Impact
The text becomes unreadable.

Workaround
Perform the following actions:
a. Close all Site Manager for OME R3.0 sessions.
b. Using Windows Explorer, locate the directory in which Site Manager for
OME R2.5 is intalled (install dir).
The default directory is C:\Program Files\Site Manager\
c. Locate the following file in the installation directory: <install
dir>/sm_other_font.properties
d. Copy the sm_other_font.properties file to the following location: <install
dir>/jre<x.y.z_ab>/lib/, where <x.y.z_ab> represents the version of the
installed JRE

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5-2 Troubleshooting

e. Rename the file in step d to “fontconfig.<OS>.properties”, where OS = XP


if the PC is running Windows XP, 2000 if the PC is running Windows
2000, NT if the PC is running Windows NT.

Text overwriting
Text appears to overwrite itself while retrieving events when using an Exceed
session to access Preside and then reach through to Site Manager.

Impact
Event logs are temporarily unreadable.

Workaround
Allow the system time to fully import all of the information and settle.

Site Manager launched from Preside AP accesses wrong NE if Login


Dialog box is cancelled
When launching Site Manager from Preside Applications Platform (AP), you
are presented with a Login dialog box prompting for your user name and
password only. If you cancel that login dialog and bring up a full login dialog
from the File pull-down menu, you will, in some cases login to a network
element other than the one specified. Site Manager properly displays the NE
name of the network element that you are actually logged in to.

Impact
Confusion around what network element you are connected to.

Workaround
Log out of that network element and either double-click or right-click on the
desired network element in Preside AP to login again.

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
NTNM34DJ Iss 1 Standard
July 2006
Copyright  2004-2006, Nortel Networks Nortel Confidential
Troubleshooting 5-3

DCC communications hit may cause Site Manager to lose association


with subtending node
Site Manager running on Windows may lose association to a subtending node
if a hit on DCC communications occur. This can be, as an example, a 1+1
protection switch where DCC is carried across the facility being switched

Impact
User session to the subtending node is dropped and user will be required to
log in again.

Workaround
There is no workaround to this situation. The user must login back in to the
subtending node.

Uninstaller not working properly in a consolidated mode with OME6500


R3.0 installed
This situation occurs under one of the following conditions:
• In a consolidated mode where OME6500 R3.0 is installed first and an
older Site Manager load (HDX 3.2/3.3, SM 7.1/7.2) is installed afterwards
and there is no JRE installed on the user’s system.
• In a consolidated mode where OME6500 R3.0 is installed first and an
older Site Manager load is installed afterwards and there is a pre 1.4 JRE
installed on the user’s system. See Table 5-1 for information on JRE
versions supported.
Impact of first condition
Under the first condition, the user can uninstall OME6500 R3.0 but cannot
re-install a new OME load.

Workaround
Modify the SiteManager.properties file according to the following instructions:
a. from the installation directory, open the SiteManager.properties using
Notepad
b. remove all four lines that refer to OME: OME_internalLabel,
OME_externalLabel, OME_name=OME 6500 Site Manager 3.0,
OME_relDesc=OME 6500 R3.0
c. save the SiteManager.properties file
d. re-install the OME software in the same directory

Impact of second condition


Under the second condition, the uninstaller will hang when the user attempts
to uninstall OME6500 R3.0

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Planning and Installation Guide
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July 2006
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5-4 Troubleshooting

Workaround
Before running the uninstaller, manually modify the uninstaller lax file to point
to the right JRE according to the following instructions:
a. from the installation directory, select UninstallerData
b. using Notepad, open the UninstallerSiteManager.lax file
c. modify the following line “lax.nl.current.vm=C:\\Program Files\\Site
Manager\\JRE1.4.2_03\\bin\\java.exe” to “lax.nl.current.vm=C:\\Program
Files\\Site Manager\\JRE\\bin\\java.exe”
d. save the UninstallerSiteManager.lax file
e. launch the uninstaller again

Table 5-1
Site Manager JRE versions

OM3000 series OME6500 Site Consolidated craft JRE Version


Site Manager Manager base release
SM 7.2 SM 1.2 1.1 1.4
(OM3500 R13.01) (OME6500 R1.2)
NA SM 1.5 1.2 1.4
(OME6500 R1.5)
SM 8.0 SM 2.0/2.1 1.3 1.5
(OM3500 R14.0) (OME6500 R2.0/2.1)
SM 8.1
(OM3500 R14.1)
SM 9.0 SM 2.5/3.0 1.4 1.5
(OM3500 R15.0) (OME6500 R2.5/3.0)

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Troubleshooting 5-5

Installation executable causes PC to lock up


PC running Windows 2000 may lock up when attempting to install Site
Manager.

Impact
The PC locks up, requiring reboot and preventing from completing the
installation of Site Manager.

Workaround
Perform the following actions:
a. From the Start menu, go to Control Panels and select Display
The Display Properties window appears
b. Select the Settings tab, then click on the Advanced button
A graphics card/driver Properties window appears
c. Select the Troubleshooting tab, then set the Harware Acceleration to
“None” and click on the OK button
d. In the Display Properties window, click on the OK button
e. Install Site Manager

File names on CD-ROM all in uppercase


When installing Site Manager on UNIX platforms, it is possible to see file
names on the CD-ROM all in uppercase with a semi colon ";" attached at the
end of the filename. If this occurs, the CD should be unmounted first (umount
/cdrom), and then should be mounted using PFS, with the following
procedure:

a. Ensure that the file /etc/rc.config.d/netconf contains:


LOOPBACK_ADDRESS=127.0.0.1
b. Go to /etc/rc.config.d/nfsconf then run:
# /sbin/init.d/nfs.core start
# /sbin/init.d/nfs.client start
c. Make sure the directory containing the PFS utilities (/usr/sbin) is in your
PATH
d. Edit (or create) the /etc/pfs_fstab file to contain a line like this:
<device> <mount_dir> pfs-rrip xlat=rrip 0 0
Where:
<device> is the path to your CD-ROM reader (e.g. /dev/dsk/c1t2d0)
<mount_dir> is the path to an *existing* directory where the CD-ROM
will be mounted (e.g. /rr_cdrom)
e. Run the following commands:
# nohup pfs_mountd &
# nohup pfsd 4 &

Site Manager for OME6500 Rel. 3.0


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5-6 Troubleshooting

f. Mount the drive with the command:


pfs_mount <device> | <mount_dir>
Or unmount it with:
pfs_umount <device> | <mount_dir>
Where <device> and <mount_dir> are the same as in b).
The CD-ROM should be now readable with long and mixed-case
filenames.

Site Manager for OME6500 Rel. 3.0


Planning and Installation Guide
NTNM34DJ Iss 1 Standard
July 2006
Copyright  2004-2006, Nortel Networks Nortel Confidential
Site Manager for Optical Multiservice Edge 6500 Rel 3.0
Planning and Installation Guide
Copyright ã 2004-2006, Nortel Networks.
All Rights Reserved

Document status: Standard


Document Issue: 1
Document date: July 2006

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parties with the same degree of care it uses to protect its own confidential information, but with no less than reasonable care. Except
as expressly authorized in writing by Nortel Networks, the holder is granted no rights to use the information contained herein.

This information is provided “as is”, and Nortel Networks does not make or provide any warranty of any kind, expressed or implied,
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