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1. INTRODUCTION
The origin of the concept predates antiquity. Derived from the Latin word “Stringere”
stress is popularly used in the seventeenth country to mean hardship, strain, adversity or
affliction. It is used in the eighteenth and nineteenth centuries to denote force, pressure,
Modern world is a world of stress, right from the time of birth till the death of an
have different views about it as stress can be experienced from the variety of sources. The
business man views stress as frustration or emotional tension, the bio chemist thinks at it
Stress:-
constraint or demand related to what he or she desires and for which the outcome is
Symptoms at Stress:-
Physiological Symptoms
Psychological Symptoms
Behavioral Symptoms
1
1. Physiological Symptoms
This research led to the conclusion that stress would create changes in metabolism,
increase heart and breathing rates increase blood pressure and induce heart attacks.
2. Psychological Symptoms
Stress can cause dissatisfaction. Job related stress can cause job related
dissatisfaction, in fact is “the simplest and most obvious psychological effect” of stress.
But the stress shows itself in other Psychological states-for instance, tension, anxiety,
3. Behavioral Symptoms:-
Both organization and individuals are highly concerned about stress and its effects. It
Prevent or control it
Escape from it
Learn to adopt it
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development programs. These steps are aimed at reducing or eliminating stressors for
employees. Some employees can escape stress by requesting job transfers, finding
copying with stress, and these often involve co operative efforts among employees and
management. They include co operative efforts among employees and management. They
include social support, meditation, bio feedback and personal wellness programs.
Social Support:-
Some people experience stress because they are detached from the world around them;
they lack warm interpersonal relationship. Individuals with a driving ambition and strong
need for independence may fail to develop close attachments to friends and colleagues.
To achieve their success, they often sacrifice fulfillment of their social needs. This may
result in anger, anxiety and loneliness all producing stress in their lives.
Meditation:-
Meditation involves quiet, concentrated inner thought in order to rest the body physically
and emotionally. It helps to remove persons temporarily from the stressful world and
Bio feedback:-
A different approach for working with stress is bio feedback, by which people under
medical guidance learn from instrument feedback to influence symptoms of stress such as
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1.1 COMPANY PROFILE
Forward Leather Company, a conglomerate of tannery is started in the year 1976 and
Forward From modest beginnings as a EI tannery, decades of hard work has expanded its
operations to master the art of tanning, designing and shoe making in pace with evolving
trends – and the group is registering an impressive growth year after year.
Elegant range of cow and goat leathers, shoes of impeccable quality and finesse and soles
of international quality, have led the company win several awards and merits, while the
All the tanneries are eco friendly and certified by LWG Environment Audit, UK.
Predominantly a men’s shoe manufacturer, the product range comprises of Men's Formal,
Classic, Moccasins, Brogues and has an extended range of Casual shoes, and Semi
A joint venture between Forward Group and Malaspina spa Italy is to manufacture soles
The company cares for the welfare of its employees and has various schemes in place for
its 3500 employees and is also into a lot of community endeavors. For a company that has
crossed many milestones - the Forward Group is ever motivated to provide quality
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Tannery:
From a modest EI skins tannery decades ago, Forward Group today is one of the largest
leather manufacturers in South India - in a rare display of combining the art and science
of leather making.
The group has two tanneries specializing in Kid leathers, with a combined capacity of 10
These tanneries produce a vast range of Kid leathers – Glazed, Milled, Nappa, Polish,
Burnish, Brush- off, Pattent, metallic, Suede, Nappalans and a lot more – in a wide
This tannery, with a capacity of 6 millions square feet per year, is the first Foreign Direct
Investment in the tanning sector in India and is a specialty tannery producing Cow
leathers – ranging from aniline fine calf leathers to rugged heavy leathers like Nubuk,
Pull Ups, Milled leathers, Oily leathers, Crazy Horse leathers etc in substances ranging
from 0.8mm to 2.2mm on raw material mainly from Europe and North America
As a first step in value addition, the shoe upper factories were commissioned with
sophisticated European machines and with technical support from Italy. The 2 shoe upper
factories today have a combined capacity of one million pairs per year.
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Deft hands, practiced in patience- work in organized closing lines to stitch shoe uppers of
impeccable finesse. The factories manufacture uppers of all types – from ladies sandals to
ankle boots to long boots and a variety of men’s uppers like Brogues, Moccasins, Welted
Childrens uppers in a variety of designs and colours, with artistic embroidery work, are
As second step in value addition, the group started making complete shoes since 1994 and
its capacity today is over 1.5 million pairs of shoes per year. The plants were
Predominantly a men’s shoe manufacturer, the product range comprises of Men’s Formal,
Classic, Moccasins, Brogues and has an extended range of Casual shoes, and Semi
Formal shoes – in flat lasted and Strobel construction. Ladies and children’s shoes are
The company prides itself in its own designing of shoes, engineering them for perfect fit,
choosing the right materials – leathers, linings and soles of superior quality for its shoes.
The uppers pass through an organized flow of skilled hands and modern machines as they
take shape into a pair of shoes – shoes that speak of comfort, finesse and durability
To ensure quality of the finished shoe, rigorous in process control systems are in place,
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Rounded Rectangle: The New Shoe Factory with the capacity of 10,000pairs a day with
modern and sophisticated equipment is another Jewel in Forward’s crown. The layouts
were designed by a German specialist consulting firm with the aim of reaching the best-
Leading brands and chain stores in UK (Clarks, Kickers, and Start Rite) are Forward’s
major customers of shoes, with a host of other European customers also – from Germany,
Spain, Italy (Stonefly, Marc, Geox).Forward Shoes hold Gore-Tex licenses for production
Forward’s new shoe factory is on the outskirts of Chennai, close to the International
airport. The site covers 40,000 sq.mts with a covered area approaching 25,000 sq.mts.
The factory layouts were designed by a German specialist consulting firm with the aim of
First production started at the beginning of February 2008, and over the following 2 years
The factory is made up of 5 halls and a Customer Centre. Hall 1 will be for upper
production and will house 5 cut / stitch lines producing 1,500 pairs of upper per day and
with a facility for 300 pairs of samples per day. Hall 2 will be a central material store for
the Forward Shoe Division. Halls 3 and 4 will house 10 state-of-the-art marking lines
producing 10,000 pairs of shoes per day.Hall 5 will be a finished goods store.
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Conceria Virginia Chennai:
Conceria Virginia Chennai Pvt. Ltd, the joint venture between the Chennai-based
Forward Group and the Italian Conceria Virginia for tanning bovine leather. CVC started
CVC factory with 54000 sqft area has a capacity to produce about 6 million Sq ft of Cow
and Buff leather.CVC has modern and highly sophisticated imported leather machineries
for producing high quality leathers. Also the best technical know-how and highly skilled
work force add strength to CVC for its high quality performance.
CVC is using imported bovine raw material to produce superior quality leather that
leading European brands prefer. Many Cow and Buff articles in various sizes and
The leather is being sold locally to exporters and also exported to the U.S.A., U.K.,
China, Australia, and many European countries directly. This tannery will use imported
cow leather in raw material form – wet blue to produce leather for shoes and leather
goods.
Suolificio in Chennai:
A joint venture between Forward Group and Malaspina spa Italy is to manufacture soles
in India, with a state-of-the art plant.Computer aided designing of soles – designs which
spark the imagination of shoe designers across the globe – and create fashion and set
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Moulds are designed, engineered and made to precision in Italy and production of soles is
soles, TR soles, Leather Encapsulated PVC soles, Bi-Colour soles, Tri colour soles, Dual
Density soles – Soles that are light, comfortable and durable – for men, ladies and
children shoes.
Suolificio Chennai also produces specialty soles with antistatic, oil / gas / chemical
Chennai to be a reference point for defining and resolving together with the customer, any
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1.2 INDUSTRY PROFILE
India is the third largest leather producer in the world after China and Italy. The leather
industry occupies a place of prominence in the Indian economy on account of its massive
potential for employment, growth, and exports. The industry employs more than 2.5
million people and is responsible for about US$2.4 billion of exports in 2004-05, much of
it to the developed countries. The exports from the leather sector constitute 7% of India’s
export basket. In 2004-2005, India’s market share of the global leather industry is
estimated to be 2.51%.
For decades, the leather industry is reserved for the small-scale sector in India. But in
recent years the government has stepped in with a number of policy initiatives to promote
technological upgradation of the industry. Moreover, the leather industry has undergone
radical structural transformation from merely exporting raw materials in the 1960s to
The post liberalization era has opened up a plethora of opportunities for the Indian leather
industry. With global players looking for new sourcing options, India stands to gain a
bigger share of the global market. Leading brands from the US and Europe are planning
to source leather and leather products from India. The major leather products and exports
from India are hides and skins such as cow and buffcalf, sheep nappa, goat skin, kid
leather, wet blue etc. Footwear and footwear components like shoes, shoe uppers, soles
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etc., leather garments, leather gloves, leather saddlery goods, leather travel bags and totes,
The major production centres for leather and leather products are located at Chennai,
Ambur, Ranipet, Vaniyambadi, Trichy, Dindigul in Tamil Nadu, Kolkata in West Bengal,
Bangalore in Karnataka and Delhi. India has the largest livestock population in the world
and produces 1.8 billion sq.ft. of leather annually. Today, the leather industry ranks 8th in
the export trade of the country. The industry covers a vast spectrum of inputs, activities,
skills and products i.e. livestock, hides and skins, tanning, leather products and exports.
LIVESTOCK:
India is the leading livestock holding country in the world. It ranks first in the case of
cattle including buffaloes, second in goats and fourth in the case of sheep. While
buffaloes and goats have recorded annual growth rates of 1.86% and 3.11% respectively,
About 60% of hides and 90% of the skins are obtained from slaughter. It is well known
that in India, cattle and buffaloes are reared for milk and draught, and they end up being
slaughtered when they become unproductive. On the other hand, goats and sheep are
TANNING INDUSTRY:
The tanning industry is concentrated in three states i.e. Tamil Nadu, West Bengal and
Uttar Pradesh. There are around 1600 tanneries in India. Tamil Nadu accounts for 52%,
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West Bengal 23% and U.P. 12%. Other important states having tanneries are
The Tanning industry in India is well developed. It has the back-up of a strong R&D base,
modern technology as well as trained manpower. The unique aspect is that it turns out
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1.3 OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVE:
• The main objective of the study is to identify the level of stress among the
employees.
SECONDARY OBJECTIVE:
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1.4 SCOPE OF THE STUDY
Stress management is very important for any organization to know about the factors that
cause stress to their employees, can be both personal and job related. It is also the
responsibility of the organization to evaluate these factors and provide solutions to reduce
them. As a result of which the performers and behaviour of the employees will also be
enhanced.
The scope of the study further extents in understanding the employees attitude towards
his peers, superiors and subordinate in the organization, working condition, personal,
The study on stress management intends to identify the level of stress among employees
factor dominantly contributing to the same level and stress level between the employees.
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CHAPTER II
Stress is a part of day-to-day living of every individual. The college students may
experience stress in meeting the academic demands, people on the job, business men may
suffer stress to reach office in time and to complete the projects on time and even the
house hold ladies may experience stress in managing the home affairs and to look for the
maid servant. The reasons for the stress differ from person to person. The stress people
can always act as an energizer or motivator and propel people to apply the efforts and
complete the work. But a high level of Stress can be a serious threat to the personality
traits of the Individual and can cause physiological and social problems.
What is Stress?
We generally believe that the stress is caused by the external events and the dynamics of
the environment. But we need to emphasis the fact that the Stress is caused by our
reaction to the external environment. The manner in which we perceive and understand
the changes or the particular event creates same event can bring happiness and cause
Stress in two different people depending upon how they react to it. When students are
talents and to improve upon their weakness while the other students may be perturbed by
it for the fear of his weakness. So, Stress is our reaction to external events and it can be
15
positive or negative depending upon how we react. It is the general wear and tear of the
body machine that takes place due to extra demands put on it.
We can define Stress as “body’s non-specific response to any demand made on it”. Stress
is not by definition synonymous with nervous tension or anxiety. On one side Stress
provides the means to express talents and energies and pursue happiness on the other side
One of the hardest forms of stress to avoid is workplace stress. After all, you need to go to
work and there are plenty of things to worry about once you get there. However, that does
not mean that workplace stress is unavoidable. Just like other kinds of stress, there are
ways to manage workplace stress and there are ways to avoid it. Maybe you cannot avoid
Workplace stress usually takes the form of everything needing to get done right now. You
know the situation, there are a dozen things on your plate and they all need attention, but
there are only so many hours in the day and you cannot attend to everything all at once.
On top of that, the boss is breathing down your neck, asking you where the
report/plan/program is and he also has a pile of other tasks for you once you finish that. It
The first thing you need to do to avoid workplace stress is to focus on one task at a time.
Do not try to multi-task, as it jars your system. Switching gears between projects does
make demands on your brain and it takes a moment to change your thoughts from one
place to another. Instead, if you focus on one project, you can keep your thoughts and
energy in one place, preventing you from having to shift gears too often.
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However, the big problem with trying to keep your focus is your coworkers. They will
always be asking you for a quick minute or they will want you to answer their question,
or they will want you to come over and help them on something. Try to deflect these as
much as possible, as these can distract your focus. Thus, you must learn to say, "no." This
is a highly effective word, though you may want to change it to, "No, not right now," or,
"As soon as I am done with this." These little phrases can at least buy you some time to
finish what you are doing, then switch comfortably to the needs of your coworkers.
There is another cause of workplace stress that can also cause you all manner of difficulty
and that is when your concentration runs out. Oftentimes, you may find yourself focusing
on the same page or the same computer screen for minutes at a time and you still have no
idea what it is supposed to mean. This is not good, as it means that you are not being
effective, your brain has shut down and the deadline is looming over you and you just
need to get through this. Your best plan at this point is to walk away from your desk.
Get up, get a cup of coffee (but not too often, as caffeine can heighten stress), go to the
bathroom, anything. Walk the corridors for a minute or two and clear the cobwebs. This is
highly effective both for ensuring that you are getting work done and for keeping
Another way to prevent workplace stress is to learn some desk exercises. These can be
simply squeezing a stress ball, or performing a few stretches while you are at your desk.
By working your muscles at your desk, you can improve your circulation and help your
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keep alert and aware at work. Obviously, you are not going to get a full body workout
while you are pecking at a keyboard, but it can help you at least keep your mind focused.
Finally, while you are at work you should examine your environment to see if it is right
for you. How is the noise level? Is your desk set up properly? Are you comfortable? Is
if you want to work without distraction and distractions can lead to workplace stress.
Thus, your work area needs to be set up for you. Take care of the little things around you
Workplace stress is, in many ways, part of working. However, by managing workplace
stress properly, you can at least keep it to a minimum. And by doing that, work will be
much more pleasant and you will be much more productive. So take care of yourself and
the area around you and workplace stress will not control your day.
Many companies use fun as a motivator and mood stabilizer for their employees. Westjet
Airlines is known for this and I am told that their employees just love going to work. The
company holds parties for their employees and show their appreciation in many ways.
Companies who make it fun to go to work get more out of their employees than those
who don’t. If we could learn to treat each other with respect and appreciation at work,
mix in a little fun, smile and thank each other, it just might help to ease the stress of our
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2.2 RESEARCH METHODOLOGY
Research methodology is a way to systematically solve the research problem. This section
deals with the research design used sources of data collection, sampling method used and
sampling size.
Descriptive research studies are those studies which are concerned with describing the
2.2.2 SAMPLING
Population
Sampling Size
Sampling Method
Random sampling is used which give equal chance to the entire employee in the sampling
frame.
manner.
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Primary Data
Primary data consists of original information collected for a specific purpose. Information
This method of data collection is quite popular. It is being adopted by private individual
research worker etc... In this method, a questionnaire is sent to the persons concerned
Secondary Data
To supplement the primary data, secondary data is required. This can be obtained from
the company records, articles, magazines and various other books on the subject matter.
The data collected are classified, analyzed and tabulated. The statistical tools are applied
for the analysis of the data. The tools used are percentage method and chi – square test.
Percentage Method
Percentages are used in making comparison between two or more series of data.
Percentage can also be used to compare relative terms, the distribution of two or more
series of data.
Formula:
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Percentage (%) = No. of respondents x 100
Chi – Square
The chi – square test is one of the simplest and a widely used non-parametric test in
statistical work. It is used to make comparison between theoretical population and actual
Formula:
χ2 = ∑ (oi- Ei)2
Ei
Oi = Observed Frequency
Ei = Expected frequency
The weighted moving average is obtained on dividing the weighted moving totals by the
sum of weights. Let X1, X2, X3, X4….Xn occur with weights W1, W2, W3…Wn then
∑wi
A weighted moving average with appropriate weights generally used when the moving
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2.3 LIMITATIONS OF THE STUDY
• Due to personal inconvenience the researcher could not meet the employee who
• The accuracy is another problem, as data from sample may not reflect the whole.
• The result of the study may not be generalized for the other organization.
• The findings of the study are based on the information provided by the
respondents.
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CHAPTER- III
Inference:
From the above table it is inferred that 36% of the respondents are above the age of 36,
34% of the respondents are between 22-36 and 30% are below 21.
CHART 1:
AGE OF RESPOMDENTS
37% 36%
36%
35% 34%
34%
33% BELOW 21
32% 22-36
31% 30% ABOVE 36
30%
29%
28%
27%
BELOW 21 22-36 ABOVE 36
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Table 2: GENDER OF THE RESPONDENTS
Inference:
From the above table it is inferred that 100 % of the respondents male and 0% of the
CHART 2:
0%
Male
Female
100%
24
PERCENTA
Inference:
From the above table it is inferred that 60% of the respondents married and 40% of the
respondents unmarried.
CHART -3
40%
MARRIED
UNMARRIED
60%
25
10TH 5 10%
12TH 15 30%
DIPLOMA 25 50%
UG 5 10%
Inference:
From the above table it is inferred that 50%of the respondents have diploma
Qualification, 30% of the respondents 12th std, and 20% of the respondents 10th std and UG.
CHART 4:
60%
50%
50%
40%
30%
30% PERCENTAGE
20%
10% 10%
10%
0%
10TH 12TH DIPLOMA UG
26
Inference:
From the above table it is inferred that 60%of the respondents have below the salary of
5001 to10000, 30% of the respondents have below 5000, 6% of the respondents are
CHART 5:
SALARY OF REPONDENTS
40 30
30
20 15
10 30% 60% 3 6% 2 4%
0
BELOW 5001 TO 10001 TO ABOVE
5000 10000 15000 15000
NO OF RESPONDENTS PERCENTAGE
Inference:
27
From the above table it is inferred that 30%of the respondents have work experience
below the age of 25, 30% of the respondents are between the age 26-45, and 40% of the
CHART 6:
45% 40%
40%
35% 30% 30%
30%
25%
PERCENTAGE
20%
15%
10%
5%
0%
BELOW 25 26-45 ABOVE 45
Inference:
From the above table it is inferred that 70% of the respondents say that the stress level
increases due to introduction of new technology and 30% of the respondents say that
28
CHART 7:
30%
YES
NO
70%
Inference:
From the above table inferred it is that 60% of the respondents suffer stress 40% of the
CHART 8:
29
STREE LEVEL DUE TO NATURE OF JOB
40%
60%
YES NO
Inference:
From the above table it is inferred that 70% of the respondents suffer from stress due to
CHART 9:
30
STRESS LEVEL DUE TO FAMILY PROBLEM
30%
YES
NO
70%
Inference:
From the above table it is inferred that 60% of the employees suffer from stress due to
heavy work and 40% of the respondents do not suffer from stress.
CHART 10:
31
STRESS LEVEL DUE TO HEAVY WORK
40%
MARRIED
UNMARRIED
60%
Inference:
From the above table it is inferred that 70% of the respondents suffer from stress due to
32
CHART 11:
30%
YES
NO
70%
Inference:
The above table shows that 40% of the respondents feel to some extent that their
stress level increases while working in a group, 20% of the respondents feel it not at all
increases.
CHART 12:
33
STRESS LEVEL DUE TO WORKING IN A GROUP
Inference:
The above table shows that 40% of the respondents say that to most extent stress
level increases due to pressure from higher official, 30% of the respondents are say some
CHART 13:
34
STRESS LEVEL DUE TO PRESSURE FROM HIGHER
OFFICIAL
45% 40%
40%
35% 30% 30%
30%
25%
PERCENTAGE
20%
15%
10%
5%
0%
TO MOST EXTENT SOME EXTENT NOT AT ALL
Inference:
From the above table it is inferred that 50% of the employees say that the stress level
increases due to feeling of inability and 50% say that there is no stress level.
CHART 14:
35
STRESS LEVEL DUE TO FEELING OF
INABILITY
50% 50%
YES NO
Inference:
The above table shows that 40% of the respondents say that they feel occasionally about
work during their off hours, 30% of the respondents say that they feel frequently, 20% of
the respondents feel it very frequently and 10% of the respondents say that they never
feel.
CHART 15:
36
STRESS LEVEL DUE TO WORK ON OFF DAYS
45% 40%
40%
35% 30%
30%
25% 20%
20% PERCENTAGE
15% 10%
10%
5%
0%
ER
Y
TL
LL
TL
V
NA
EN
EN
NE
O
U
U
EQ
SI
EQ
CA
FR
FR
C
O
Y
R
VE
Inference:
The above table shows that 40% of the respondents say that medium stress is experienced
due to improper time management, 20% of the respondents say that very high stress and,
10% of the respondents say that very low stress due to improper time management.
CHART 16:
37
STRESS LEVEL DUE TO IMPROPER TIME
MANAGEMENT
45% 40%
40%
35%
30%
25% 20% 20% PERCENTAGE
20%
15% 10% 10%
10%
5%
0%
VERY HIGH HIGH MEDIUM LOW VERY LOW
Table 17: DAY SHIFT COMPARED TO NIGHT SHIFT OF THE
RESPONDENTS
Inference:
From the above table it is inferred that 8% of the respondents say that very low level of
stress during night shift when compared to day shift, similarily 20% of the respondents
say that low stress,16% say moderate,32% of the respondents are say that they are highly
stressed and 24% of the respondents say that very high stress is faced.
CHART 17:
38
LEVEL OF STRESS DURING NIGHT SHIFT WHEM
COMPARES TO DAY SHIFT
35% 32%
30% 24%
25% 20%
20% 16%
PERCENTAGE
15% 8%
10%
5%
0%
H
W
H
W
G
T
G
LO
LO
RA
HI
HI
DE
Y
Y
R
R
VE
VE
DISSATISFIED 2 4%
Inference:
The above table shows that 60% of the respondents say that they feel highly satisfied due
to infrastructure, 16% of the respondents say that they are satisfied, 10% of the
respondents say that they feel neutral and dissatisfied, 4% of the respondents say that they
feel dissatisfied.
CHART 18:
39
STRESS LEVEL DUE TO
INFRASTRUCTURE
80% 60%
60%
40% 16% 10% 10%
20% 4%
DISSATISF
DISSATISF
SATISFIED
SATISFIED
0%
NEUTRAL
HIGHLY
HIGHLY
IED
IED
PERCENTAGE
HIGHLY HIGHLY
FACILITIES SATISFIED NEUTRAL
SATISFIED DISSATISFIED DISSATISFIED
Medical
Inference:
Medical allowances:
From the above table it is inferred that 8% of the respondents are highly
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respondents are dissatisfied, 12% of the respondents are neutral,24% of the respondents
Meal allowances:
From the above table it is inferred that 10% of the respondents are highly satisfied
due to Meal allowances of necessary facilities, similarly 10% of the respondents are
satisfied, 10% of the respondents are neutral, 20% of the respondents are highly
Transportation allowances:
From the above table it is inferred that 10% of the respondents are highly
respondents are dissatisfied,10% of the respondents are neutral, 20% of the respondents
Festival allowances:
From the above table it is inferred that 10% of the respondents are highly
respondents are dissatisfied, 20% of the respondents are highly satisfied, 30% of the
Educational allowances:
From the above table it is inferred that 12% of the respondents are highly
respondents are dissatisfied, 22% of the respondents are satisfied,22% of the respondents
41
CHART 19:
es
s
ES
es
es
ce
c
c
c
TI
an
an
an
an
an
I
IL
w
w
w
w
lo
lo
lo
C
llo
lo
al
FA
al
al
al
la
l
l
al
na
ea
ca
io
iv
t
tio
M
i
rta
st
ed
Fe
a
o
M
uc
sp
Ed
an
Tr
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Table 20: OVER TIME OF THE RESPONDENTS
AGREE 25 50%
AGREE 13 26%
DISAGREE 6 12%
STRONGLY
DISAGREE 6 12%
Inference:
The above table shows that 50% of the respondents strongly agree that stress level
increases due to over time, 26% of the respondents agree due to over time, 12% of the
CHART 20:
43
STRESS LEVEL DUE TO OVERTIME
60%
50%
50%
40%
30% 26% PERCENTAGE
20% 12% 12%
10%
0%
STRONGLY AGREE DISAGREE STRONGLY
AGREE DISAGREE
Inference:
The above table shows that 36% of the respondents are affected due to physical stress and
CHART 21:
44
KIND OF STRESS
32% 36%
32%
Inference:
From the above table and chart it is inferred that 70% of the employees say that the stress
level increases due to physical inconvenience and 40% say that there is no stress level.
CHART 22
45
STRESS LEVEL DUE TO PHYSICAL INCONVENIENCE
30%
YES
NO
70%
Inference:
The above table shows that 50% of the respondents have headache, 30% of the
respondents say that it is due to blood pressure and 20% of respondents say that it is due
to digestive problem.
CHART 23:
46
KIND OF INCONVENIENCE
60% 50%
40% 30%
20%
20%
0%
HEADACHE BLOOD DIGESTIVE
PRESSURE PROBLEM
PERCENTAGE
Inference:
From the above table and chart it is inferred that 90% of the employees say that the stress
level increases due to satisfaction level of stress management programs and 10% say that
CHART 24:
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SATISFACTION LEVEL OF STRESS
MANAGEMENT PROGRAMS
10%
90%
YES NO
Aim: To find out the significant difference between the working experience and stress
level.
Hypotheses:
working
48
Alternative hypothesis (Ha ) : There is a significant difference between the
working
49
Calculation:
= (3-1) (3-1) =4
INFERENCE
Since the Calculated chi-square value is greater than the tabulated value, so the null
50
II. Relationship between Marital status and Family problem.
Aim: To find out the significant difference between the Marital status and Family
problem.
Hypotheses:
Marital
Marital
PROBLEM
Yes 25 10 35
No 5 10 15
TOTAL 15 20 50
Calculation:
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Oi Ei Oi-Ei (Oi-Ei)2 (Oi-Ei)2/Ei
25 21 4 16 0.76
10 14 -4 16 1.14
5 9 -4 16 1.77
10 6 4 16 2.66
5.73
= (2-1) (2-1) =1
INFERENCE
Since the Calculated chi-square value is greater than the tabulated value, so the null
hypothesis is accepted. Hence there is significant relationship between the Marital status
Aim: To find out the significant difference between the age and kind of stress.
Hypotheses:
and
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Kind of stress.
and
Kind of stress.
53
Calculation:
= (3-1) (3-1) =4
INFERENCE
Since the Calculated chi-square value is greater than the tabulated value, so the null
hypothesis is accepted. Hence there is significant relationship between the age and kind of
stress.
AVERAGE
MEDICAL 62 82 18 12 4 176 3.56 2
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ALLOWANCES
MEAL 25 20 15 20 25 105 2.1 5
ALLOWANCES
TRANSPORTATION 50 100 15 10 5 180 3.6 1
ALLOWANCES
FESTIVAL 50 60 45 10 5 170 3.4 4
ALLOWANCES
EDUCATIONAL 80 44 33 12 6 175 3.5 3
ALLOWANCES
The weighted moving average is obtained on dividing the weighted moving totals
by the sum of weights. Let X1, X2, X3, X4….Xn occur with weights W1,W2,W3…Wn
then
∑wi
A weighted moving average with appropriate weights generally used when the
INFERENCE:
From the above table it is inferred that stress occurs due to lack of facilities. Firstly
facilities, and fifthly meal allowances are ranked with respect to stress.
The various aspects of stress management have been studied and analyzed the findings
are:
It is found that 36% of the respondents are above the age of 36 and 30% are below
21.
55
It is found that 60% of the respondents married and 40% of the respondents
unmarried.
It is found that 50% of the respondents have diploma Qualification, 30% of the
It is found that 60%of the respondents are below the salary of 5001 to10000 and
It is found that 30%of the respondents have work experience below the age of 25
It is found that 70% of the respondents suffer from stress due to introduction of
It is found that 60% of the respondents suffer from stress due to nature of job and
It is found that 70% of the respondents suffer from stress due to family problem
It is found that 60% of the employees suffer from stress due to heavy work and
It is found that 70% of the respondents suffer from stress due to working
It is found that 40% of the respondents feel to some extent that their stress level
increases while working in a group, 20% of the respondents feel it not at all
increases.
It is found that 40% of the respondents say that to most extent stress level
increases due to pressure from higher official and 30% of the respondents say that
not at all.
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It is found that 50% of the employees say that the stress level increases due to
It is found that 40% of the respondents say that they feel occasionally about work
during their off hours and 10% of the respondents say that they never feel.
It is found that 40% of the respondents say that medium stress is experienced due
to improper time management, 20% of the respondents say that very high stress
and, 10% of the respondents say that very low stress due to improper time
management.
It is found that 8% of the respondents say that very low level of stress during night
shift when compared to day shift, similarly 20% of the respondents say that low
stress,16% are moderate,32% of the respondents say that highly stress and 24% of
It is found that 60% of the respondents say that they feel highly satisfied due to
It is found that 50% of the respondents strongly agree that stress level increases
It is found that 36% of the respondents are affected due to physical stress and 32%
It is found that 70% of the employees say that the stress level increases due to
It is found that 50% of the respondents have headache, 30% of the respondents
say that it is due to blood pressure and 20% of respondents say that it is due to
digestive problem.
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58
3.2 SUGESSTION
The superior have to take suitable measure to utilize the training effectively by the
The superior make the employee to know their nature of work and the expectation
of co-workers
The work load given to employees should be moderate unless it leads to high
stress.
The company should provide necessary facilities to the employee for a better
working atmosphere.
The superior should build a good relation with the employees to make them work
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3.3 CONCLUSION
Shoes (India) Pvt ltd,” Stress management is the most considerable thing for each and
every organization. In Forward Shoes (India) Pvt ltd the study implies that the employees
are satisfied with their stress management, even though the management should retain
this providing training, necessary facilities and maintain good employee relationship and
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ANNEXURE
To,
QUESTIONNAIRE
years
( ) ( ) ( ) ( )
61
a) Yes b) No
a) Yes b) No
a) Yes b) No
a) Yes b) No
13. To what extent stress level increase due to pressure from higher official?
14. Do you have a Feeling of inability to satisfy the conflicting demand of various people?
a) Yes b) No
15. Does the Level of stress due to family problems affect your work?
a) Yes b) No
16. Do you get stressed when you are called to work on your off days?
18. I am worried due to lack of necessary facilities such as medical, Transport, meals
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(5-Highly satisfied 4-Satisfied 3-Neutral 2-Dissatisfied 1-Highly Dissatisfied)
5 4 3 2 1
Festival allowances
Educational Allowances
Medical Allowances
Meal Allowances
Transportation Allowances
19. How far the stress level will be in night shift when compared with Day shift?
a) Yes b) No
a) Yes b) No
25. Rank the relaxation techniques from 1-10 which you adopt most frequently in order to
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BIBLIOGRAPHY
Revised Edition1999.
WEBSITES
www.google.com
www.5paisa.com
www.encyclopedia.com
www.citeHR.com
www.forward shoes.com
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