I have selected the following three key points from chapter#1:

 Organizational behavior
 Importance of interpersonal skills.
 Disciplines that contribute

Now going to discuss each point:

1. Organizational behavior (OB) is the academic study of the ways people act within
groups. Its principles are applied primarily in attempts to make businesses operate more
effectively.
• Organizational behavior is the study of how people behave within groups.
• Early studies determined the importance of group dynamics in business
productivity.
• The study of organizational behavior is a foundation of corporate human
resources.
2. Interpersonal skills are important because they can help determine the effectiveness of a
manger. It has been shown that places that have a reputation of being a good place to
work have performed well in comparison to those that don’t have a good reputation.
Managers that display interpersonal skills help companies attract quality employees and
improve the retention of employees. Interpersonal skills in the workplace are so
important because the quality of relationships in the workplace have been shown to affect
job satisfaction, stress and turnover. If there are positive relationships presents,
employees are more likely to have higher job satisfaction and less stress. Another reason
that interpersonal skills are important is because the added organizational behavior
element can help promote and improve awareness the social responsibility of a company.
3. There are some important disciplines in the organizational behavior field which
developed it extensively.
Due to an increase in organizational complexity, various types of knowledge are required
and help in many ways.

Contributing Disciplines to the Organization Behavior Field are:

 Psychology.
 Sociology.
 Social Psychology.
 Economics.
 Anthropology.
 Political Sciences