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2. CONCEPTULIZATION
1.2 ETHICAL
There is no universal agreement definition on term “ethics or ethical” (Ayee, 1998). The question of
ethics is one that is linked to the history of humankind. It is said to deals with the character and conduct
of morals of human beings. It deals with good or bad, right or wrong behavior it puts negative or
positive values on it (Hanekom, 1984). Similarly, Chapman (1993) defines ethics as the basic principles
of the right action and rules of conduct. These criteria can be in writing or merely the interpretation by
an individual of what is acceptable and what is not. The Charter for the Public Service in Africa refers
to ethics as “the standards which guide the behaviors and actions of personnel in public institutions”
Article 22 of this Charter further provides ethics to mean a sound culture based on ethical values and
principles. Such values and principles according to the Charter include efficiency, professional
discipline, dignity, equity, impartiality, fairness, public – spirited and courtesy in the discharge of
duties. Therefore public service ethics are broad norms that delineate how public servants – as agents of
the state and ,where applicable, as members of an established profession such as accounting, law,
human resource management, etc should exercise judgment and discretion in carrying out their official
duties, if ethical fail to ( or in case of lower ) performances then in any country leadership and
individual moral the possibility of the given state or national development is in high state of fail as
well, the history of African administrative system and those of western style in background or
historically was never been the same as of western style
2.2 ACCOUNTABLE
Accountable or accountability although accountability is widely believed to be a good and effective
thing, this is highly abstract and it is often used in a very general way (Hulme and Sanderatne, 2008). A
typical definition is that accountability concerns the reality that the elected candidates and those who
are given the ability to exercise power whether as governments, as elected representatives or as
appointed officials, must be able to show that they have used their power and discharged their duties in
a proper way which create faith to citizens instead of loosing trust from citizens
Fox Meyer (1995) defines accountability as the “responsibility of government and its agents towards
the public to achieve previously set objectives and to account for them in public” It is also regarded as
a commitment required from public officials individually and collectively to accept public
responsibility for their own action and inaction. In this case, the burden of accountability rests on each
public functionary to act in the public interest and according to his/her conscience, with solutions for
every matter based on professionalism and participation. is a concept in ethics and governance with
several meanings. It is often used synonymously with such concepts as responsibility, answer ability,
blameworthiness, liability, and other terms associated with the expectation of account-giving. As an
aspect of governance, it has been central to discussions related to problems in the public
sector, nonprofit and private (corporate) worlds. In leadership roles, accountability is the
acknowledgment and assumption of responsibility for actions, products, decisions, and policies
including the administration, governance, and implementation within the scope of the role or
employment position and encompassing the obligation to report, explain and be answerable for
resulting consequences.
Accountability in the public sector is broader than in the private sector (Ole Ingstrup and Crookall,
1998). In the private sector, everyone in the company is accountable to its board. The public sector is
also accountable to a board of sorts: the minister, cabinet and legislature. But the public sector has
additional accountability to its employees and to its customers, the citizens who use the services – as
well as to its non – customers, the citizens who don’t use the service. It is a different kind of
accountability, more subtle and indirect. Therefore, in general accountability for performance and the
obligation that public functionaries (elected and appointed officials) have to give a satisfactory
explanation over the exercise of power, authority and resources entrusted in them on behalf of the
public (tax payer). Subsumed with this definition is a myriad of legal, oral and ethical obligations that
come with the occupancy of any public office (Sarji, 1995). In short, it is the obligation to carry out
assigned activities in a responsible and responsive manner, and being held answerable for success or
failure. As such when we talk about “accountability” in the public service, we cannot but consider the
question of bureaucratic responsibility.
Internal accountability means that at each level in the hierarchical organization, public officials are
accountable to those who supervise and control their work. On the other hand, external accountability
means answer ability for action carried out and performance achieved to other relevant and concerned
authorities outside his/her department or organization. Accountability is therefore an ethical virtue,
since ethics concern principles and rules that govern the moral value of people’s behavior. Improving
ethics is crucial to enhancing accountability and vice versa
Accountability are of many types there is ethical accountability which is based on the practice of
improving overall personal and organizational performance by developing and promoting responsible
tools and professional expertise, and by advocating an effective enabling environment for people and
organizations to embrace a culture of sustainable development. Ethical accountability may include the
individual, as well as small and large businesses, not-for-profit organizations, research institutions and
academics, and government and then there is administrative accountability in which is internal rules
and norms as well as some independent commission are mechanisms to hold civil servant within the
administration of government accountable. Within department or ministry, firstly, behavior is bounded
by rules and regulations secondly, civil servants are subordinates in a hierarchy and accountable to
superiors. Nonetheless, there are independent “watchdog” units to scrutinize and hold departments in
terms of accountable legitimacy of these commissions is built upon their independence as, it avoids any
conflicts of interest. Third is market accountability which is Under voices for decentralization and
privatization of the government, services provided are nowadays more “customer-driven” and should
aim to provide convenience and various choices to citizens; with this perspective, there are
comparisons and competition between public and private services and this, ideally, improves quality of
service. As mentioned by Bruce Stone, the standard of assessment for accountability is therefore
“responsiveness of service providers to a body of ‘sovereign’ customers and produce quality service.
Outsourcing service is one means to adopt market accountability. Government can choose among a
shortlist of companies for outsourced service; within the contracting period, government can hold the
company by rewriting contracts or by choosing another company.
3.2 OPENNESS
This sometimes known as transparency which promotes accountability and provides information for
citizens about what their government and its agents are doing. If government lack openness to its
citizens then that is a good indicator that the government had failure in or it’s not accountable and
ethical generally, “openness” implies transparency, communication and accountability. It is a
metaphorical extension of the meaning a “transparent” object is one that can be seen through. With
regard to the public services, it means that holders of public office should be as open as possible about
all the decisions and actions they take. They should give reasons for their decisions and restrict
information only when the wider public interest demands it (Chapman, 2000). Radical transparency in
management demands that all decision making should be carried out publicly. All draft documents, all
arguments for and against a proposal, the decision about the decision making process itself, and all
final decisions, are made publicly and remain publicly in this case most of the African government has
been lacking the case of openness which results into civil unrest the countries like DRC(democratic
republic of Congo) has been facing this problem for such long time ,Sudan the south Sudan civil and
political unrest whereby there no any convincing reasons for the outbreak and the country has been not
open to engage in solving the problem and bring peace in a region. Same problem had happened in
Republic of Tanzania during election in 2010 due to two political (CCM and CHADEMA) parties
disagreement in election results Also same case had once happened in Kenya election few years back
whereby number of people were injured, mainly political unrest in Africa are result of lack of
transparent of the government toward the citizen
4.2 INTERGRAL
Sometimes known as integrity the concept of integrity has to do with perceived consistency of actions,
values, methods, measures, principles, expectations and outcome. When used as a virtue term,
“integrity” refers to a quality of a person’s character. Some people see integrity as the quality of having
a sense of honesty and truthfulness in regard to the motivations for one’s actions.
Persons of integrity do not just act consistently with their endorsements, they stand for something they
stand up for their best judgment within a community of people trying to discover what in life is worth
doing. Some commentators stress the idea of integrity as personal honesty acting according to one’s
beliefs and values at all times. Speaking about integrity can emphasize the “wholeness” or “intactness”
of a moral stance or attitude. Some of the wholeness may also emphasize commitment and authenticity.
In the context of accountability, integrity serves as a measure of willingness to adjust value system to
maintain or improve its consistency when an expected result appears in congruent with observed
outcome. Some regard integrity as a virtue in that they see accountability and moral responsibility as
necessary tools for maintaining such consistency. As Carter (1906) has stated integrity requires three
steps discerning what is right and what is wrong acting on what you have discerned even at personal
cost and saying openly that you are acting on your understanding of right from wrong
5.2 PROFESSIONALISM
Within the context of this paper, public service professionalism is defined as the overall value that
encompasses all other values that guide the public service. They include loyalty, neutrality,
transparency, diligence, punctuality, effectiveness, impartiality, and other values that may be specific to
the public services of individual countries. Public Service Professionalism embraces the notion that
those people who join the Public Service need to be inculcated with shared values and trained in basic
skills to professionally carry out their official duties. It is very normal or it is made common in East
African countries such as Kenya, Tanzania, Uganda, Rwanda and Burundi to find that some leaders
were not trained in to be some kind of sectors yet most of them their leading those sectors some can be
political leader in mining sector while his professional basically is medicine or healthy sector so here
we find out most of these political leaders like ministers or professionals such as directors fail to
implement the effective development policy in the sector their governing while if they were in their
basic professional could make easier for them as their expert in the field
The rationale behind professionalism is that public servants should be neutral, impartial, fair, and
competent and serve the public interest in carrying out their duties. They should be top people who are
fairly remunerated and adequately trained to perform their work. Professionalism, in a sense means
excellent work culture, is an internalized duty to do well. It is a kind of performance ethic, close to a
noble calling, by which professionals simply are called to do their best, for anything less would be
embarrassing to them. It is an ingrained pride in performance. More than that professionalism is
adherence to a set of normative and behavioral expectations usually embodied in a code of ethics.
1.3. DEMOCRACY
Africa nations as it is said above in the introduction according to the nature of African or pre colonial
societies African didn’t practice democracy rather than rule of law, the rule of law in pre colonial
societies where the most practices and it is the one we can use to define the nature of Africa including
east Africa itself We find that African countries where a larger share of the population belongs to ethnic
groups with centralized (rather than fragmented) pre-colonial institutions have lower corruption and
better rule of law. Pre-colonial institutions crucially shaped Modernization efforts in colonial Uganda.
Also it could be found in Rwanda and some parts of kagera (Tanzania) the aim of this paper is not to
show how pre colonial societies existed or organized but through that we can easily trace why African
democracy has malfunction and through democracy people can achieve development and better
administration function in the various organ.
Since independence of Africa most African nations including East Africa itself democracy has never
been well practiced. There is more danger to fear in democratic practice of East African nations and
Africa in general, when dangers mentioned here it means threat in terms of administrative behaviors
and social development. In 2007 the presidential election in Kenya was world headlines for all the
various reasons, after widespread violence left over 1,500 people dead. Elections held there in 2002
were widely regarded as democratic, voting out the ruling party that had been in power since
independence in 1963. After what was described as Kenya’s most competitive elections, Raila Odinga
was said to have beaten President Mwai Kibaki, but official results that were delayed eventually
announced Kibaki the winner.
The same happened in Tanzania election in 2010 where by the results were delayed for almost one day
and at the end of day the ruling party took over again and President Jakaya Mrisho Kikwete was
announced winner against Dr Slaa but the question remaining the same is this what democracy mean
for Africa, in Uganda President Yoweri Museven has already abolished presidential term limits in
accordance with what claimed to be the discovered of Oil in lake Albert in order to avoid conflicts as
what happening in Nigeria due to discover of oil, is this the fact or Museven is using oil reason to keep
up himself into power,
In short what Africa demand more is not western democracy but rather justice, rule of law, and equality
in doing so there will be better administration system and Africa will experience development just like
their allies China who condemned to have no human right unsteady of democracy. This poor
democratic practices one by African countries supported more by western powers proves failure of
various government in African nations and threatens African economy and political opportunity of the
developing countries, when democracy is not well practiced it is against accountability it also distort
professionalism and integrity it a case than one cannot intercommunicate or engaged with others and
also there is no effective accountable in government organ where by people don’t act responsible to
their duty which lead to poor administrative method . According to Weber’s pessimistic belief that there
is a distinct tension between the administrative and democratic realm under Habermas’ theorem, it is in
the distinction between the public and private realm that the fluid and essentially free format of
legislative deliberation is possible for individuals attempting to create a communicative agreement.
This polity emerges out of a public discourse attained through the social experiences gained in civil
society, and the political discussion of the effects we have on each other. In a more subordinated
approach to legislative/judicial power attained by recognizing the multi- dimensional reality of today’s
society
2.3. CORRUPTION
Corruption is another threat to the economy and political fortunes of poor countries the most bribery
and conflict of interest or illegal deals impose heavy costs on the economy while distorting
development policies and undermining confidence in public institutions. Broadly defined, according to
(Cipe, 2008) corruption is the abuse of entrusted power for personal gain Corruption is one of the most
serious unethical practices that undermine trust and confidence of public officials. Public confidence
can only be reclaimed by establishing a reputation of integrity. Both business and society bear the costs
of corruption through various ways such as when there is corruption in administrative system in east
Africa corruption is the major problem facing the countries and community in general according to
various reports Kenya corruption ranked the first in East Africa compared to 65 percent of Tanzania
and 60 of Uganda this report was due to The East Africa Bribery Index 2009 a joint project of
Transparency International-Kenya, Transparency International-Uganda, and Tanzania Transparency
Forum. The main cause of corruption in east Africa and Africa in general are due to
Exhibit (1.3)
COUNTRY TOTAL GDP GDP PPP(PER HDI IN 2005
(NOMINAL )BILL CAPITAL IN 2005
US$ 2006 US$
KENYA 21.19 1,359 0.521
TANZANIA 12.78 1,018 0.467
UGANDA 9.32 991 0.505
RWANDA 2.49 813 0.452
BURUNDI 0.81 699 0.413
SOURCE: Wikipedia article on Economy of Africa GDP on various East Africa countries.
1. Lower investment
In any corrupt nation development must be very slow in fact Foreign and domestic investors are scared
off by unpredictable costs. Rampant corruption signals to potential investors that the rule of law, and
thus property rights, are very weak in the country, making an investment there a risky proposition,
Lower investment means lower growth. Corruption has made major impacts on political and public
administration where by the workers and official moral breakdown start when the officials start to serve
for themselves this become problem to administrative accountability which reduce the effectiveness of
the majority and deteriorate economy and development
4. Exacerbated poverty
Corruption lowers the income potential of the poor because there are fewer private sector opportunities.
It also limits their access to quality public services such as health care and education.
5. Resource Misallocation
In public administration man power is basic part of developing good services to societies but
knowledge know how is the most required factor for one to inter the services but where there is
corruption it might mislead the society into incompetent officers who are not well trained into
discipline required which directly affecting professionalism, Human Resources that could be put to
productive uses are instead devoted to corruption. Firms waste time and resources on rent – seeking –
cultivating relationships with officials and spending on bribes, Officials make biased decisions (e.g. in
investment) that do not serve the public interest, and taxpayers swallow the cost.
5. CONCLUSION
In their books (Robert B. Denhardt and Professor Janet Vinzant Denhardt) the new public services;
serving rather than steering, they have focused seven lesson on how new public services has to be done
one is serve rather steer which mean in public administrative the most important thing is to help citizen
articulate and meet their shared interest rather than to attempt to control society in new direction in a
democratic society it is rely to see conflicts in election time, it is hard to see citizen conflict or unrest
due to election result, citizen unrest during elections show how the state or nation tries to control
people opinion in their direction which is in some way or another is it undemocratic but cohesive and
not rule of law but power also they continue to say public administrators must contribute to build a
collective shared notion of the public interest, the goal is not to find quick driven by individual choices
but rather it is the creation of shared interest and shared responsibility, public servants should be
attentive to more than the market they should also attend to statutory and constitutional law,
community values, political norms and professional standards and citizens interests, which is
accountability in another way, also the democratic government think strategically and act
democratically always the government which doesn’t think strategically is a failed government and
need a reform to be active for future development. In public administration the governments have to
value people or public interest and citizen must be committed to making meaningful contribution to
society rather than by entrepreneurial managers acting as if public money were theirs
6. REFFERENCES
The African Communist a published quarterly by the South African Communist Party as a forum for
Marxist-Leninist thought Issue Number 180 of 2nd & 3rd Quarter 2010
Consideration of the original of Herbert Simon’s theory of ‘’satisficing’’ 1933- 1947 Reva Brown
oxford university business school oxford UK
The New Public Services; Serving Rather than Steering (Robert B. Denhardt and Janet Vinzant
Denhardt)
South African Government Information, ‘President Jacob Zuma concludes working visit to Dar es
Salaam, Tanzania’, 7th May 2010 (http://www.info.gov.za/speeches/2010/10051009051002.htm).
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Social_Accountability_in_the_Public_Sector_with_cover.pdf
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file:///E:\files\conference-democracy-23062010-Henderson%5b1%5d.pdf
E:\files\Does Corruption Cause Poverty.docx
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file:///E:\files\AfropaperNo117%5b1%5d.pdf
file:///E:\political%20science%20book\issue182%5b1%5d.pdf
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http://tutor2u.net/economics/content/topics/externalities/government_failure.htm
http://tutor2u.net/economics/revision-notes/a2-micro-government-failure.html
http://en.wikipedia.org/wiki/Economy_of_Africa