Realscan 7875 Installation/Owner Guide: 497-0001843 Release K March 27, 2003

RealScan 7875
Installation/Owner Guide
16044
497-0001843
Release K
March 27, 2003
Information Products
RSD-Atlanta
NCR RealScan 7875 Installation/Owner Guide
The program products described in this book are licensed products of NCR
Corporation. It is the policy of NCR to improve products as new technology,
components, software, and firmware become available. Therefore, NCR reserves the
right to change specifications without prior notice. All features, functions, and
operations described herein may not be marketed by NCR in all parts of the world.
Therefore, before using this document, consult your NCR representative or NCR office
for information that is applicable and current.
NOTE: Connection of EPOS/PC terminals to weighing or measuring devices requires

governmental approval before the connected devices can by placed into service for
retail trade. Before connecting any NCR device to a retail weighing or measuring
system contact the NCR, Weights and Measures Coordinator, Retail Atlanta to
authenticate that NCR Certificates of Conformance/Approval are not infringed.
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Contents
Contents ........................................................................................................................................3
Revision Record ...........................................................................................................................5
Obtaining Additional Information ............................................................................................6
Obtaining Technical Assistance .................................................................................................6
Scanner Models ............................................................................................................................7
Installation Instructions ..............................................................................................................8
Step 1 – Verify Checkstand Preparation ...................................................................................9

Checkstand Cutout – RealScan 7875-1000/2000................................................................9
Checkstand Cutout – RealScan 7875-3000 ........................................................................10
Checkstand Cutout – RealScan 7875-4000 ........................................................................11
Checkstand Cutout – RealScan 7875-7000/8000..............................................................12
Display Clarence ...................................................................................................................13
Service Clearance ..................................................................................................................13
Item Diverter..........................................................................................................................14
Ventilation Requirements ....................................................................................................14
Electrical Wiring to the Checkstand ...................................................................................15
Hole Requirements for Cables.............................................................................................16
Step 2 – Connect the Cables......................................................................................................17

Single Cable Installation.......................................................................................................17
Dual Cable Installation.........................................................................................................18
RealScan 7875-7000/8000.....................................................................................................19
Bizerba Scale Installation .....................................................................................................20
Sensormatic Antenna............................................................................................................21
RS-232 Peripheral Cables .....................................................................................................22
Power Supply Location ........................................................................................................22
Step 3 – Install RealScan 7875 in Checkstand.........................................................................23

Set the Communications Protocol Switch ..........................................................................23
Installing the RealScan 7875 into the Checkstand Cutout ...............................................24
Align the RealScan 7875 to the Checkstand.......................................................................24
Set Scale AC Voltage Frequency .........................................................................................25
Step 4 – Calibrate the Scale.......................................................................................................26

Exercise the Scale ..................................................................................................................26
Access the Calibration Switch .............................................................................................27
Calibrate the Scale.................................................................................................................29
Verify the Calibration ...........................................................................................................29
Secure the Calibration Switch..............................................................................................31
Step 5 – Set Program Parameters .............................................................................................32

Setting the Program Parameters .........................................................................................32
Determining the Communication Protocol........................................................................33
Reduced Space Symbology..................................................................................................34
Sensormatic Deactivation System .......................................................................................36
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Step 6 – Check the Scanner Operation ....................................................................................38

Scan Sample Tags..................................................................................................................38
Check Sensormatic Deactivation System ...........................................................................39
Operating the Scanner...............................................................................................................40
Operating the Scale....................................................................................................................41
Operating the Sensormatic Deactivation System ..................................................................42

Normal Operation.................................................................................................................42
Manual Deactivation ............................................................................................................42
Cleaning the RealScan 7875 ......................................................................................................43
Correcting Scanner Problems ...................................................................................................44
Correcting Scale Problems ........................................................................................................45
Isolating Bizerba Scale Problems .............................................................................................45
Isolating Sensormatic Problems ...............................................................................................46

Voice Messages......................................................................................................................46
Tones.......................................................................................................................................46
Programming Worksheets ........................................................................................................47

1 0 – Communications Protocol...........................................................................................47
1 1 – Good Read Tone...........................................................................................................48
1 2 – Timers ............................................................................................................................48
1 3 – Bar Codes - 1 .................................................................................................................49
1 4 – Bar Codes - 2 .................................................................................................................51
1 5 – Bar Codes - 3 .................................................................................................................52
1 7 – Bar Codes - 4 .................................................................................................................53
1 8 – Bar Codes - 5 .................................................................................................................53
1 6 – Label Identifiers............................................................................................................54
2 0 – RS-232 Parameters - 1 ..................................................................................................55
2 1 – RS-232 Parameters - 2 ..................................................................................................56
2 2 – RS-232 Prefix Byte ........................................................................................................57
2 3 – RS-232 Terminator Byte...............................................................................................57
2 4 – RS-232 Communications Options ..............................................................................58
3 0 – Scale Parameters...........................................................................................................58
3 2 – Miscellaneous Parameters...........................................................................................59
3 6 – Dual Cable Interface Options .....................................................................................60
ASCII Code Chart .................................................................................................................61
Regulatory Information.............................................................................................................62
Federal Communications Commission (FCC) Radio Frequency Interference
Statement................................................................................................................................62
Voluntary Control Council for Interference (VCCI) Radio Frequency Interference
Statement................................................................................................................................62
Canadian Department of Communications Radio Frequency Interference Statement62
Scale Regulatory....................................................................................................................63
Declaration of Conformity........................................................................................................64
Laser Safety.................................................................................................................................65
Laser Safety and Name Plate Labels ..................................................................................65
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Laser Module Label ..............................................................................................................65

IEC Class 1 Laser Identification ..........................................................................................66
Laser Power ...........................................................................................................................66
Revision Record
Date Issue Pages Remarks
09/30/1996 A 1 though 64 First Printing
12/10/1997 B All Complete Revision
07/09/1998 C 5 Added 7875-3000 Information
11/23/1998 D 6 Added 7875-3000 Cutout Drawing
10 Added Hole Requirements for Cables
11, 12 Added 7825 Compact Display
2/19/1999 E 17-21 Modified Scale Calibration
11/9/1999 F 30, 32, 35, 36 Updated Programming Parameters
10/08/2001 G 8, 15, 20, 32, 44 Added 7875-4005 Information
12/17/2002 H All Added Super ASIC and 7875-7000/8000
Information
02/14/2003 J All Modified Entire Document
03/27/2003 K 53 Added Worksheet 18 – Bar Codes - 5
497-0001843 Release K 03/03 5 of 68

Obtaining Additional Information

Other Information Products
Order Number Title
B005-0000-1085 NCR RealScan 7875 User Guide
B005-0000-1086 NCR RealScan 7875 Repair Guide
BST0-2121-74 NCR Scanner Programming Tags
BD20-1074-A NCR Scanner/Scale Interface Programmer's Guide
How To Obtain Information Products

Web Sites E-Mail
• http://inforetail.AtlantaGA.NCR.COM • IP136695@exchange.DaytonOH.ncr.CO
(NCR only) M (US area)
• http://www.info.NCR.COM (Anyone) • M0500005@exchange.UnitedKingdom.
NCR.COM (International)
Online Order
• Connect System (NCR only)
Mail Order
Phone Order • NCR Corporation IPP-Dayton
• 800-543-2010 (US area) 1529 Brown St.
• 622-3727 (VOICEplus) IPP EMD-2
• 44-181-242-5350 (International) Dayton, OH 45479
USA
Fax Order • NCR Corporation
• 937-445-6245 (US area) 915 High Road
North Finchley
44 (0) 20 8 242 5355 (International) London N12 0HN United Kingdom
Obtaining Technical Assistance

Technical assistance is available as follows.
• Technical assistance in the United States: 1-800-262-7782
• Technical assistance in other countries: call your local NCR office
• To order parts: 1-800-438-7830
Note: If you find any defective parts during installation of a new scanner, contact the
Customer Satisfaction Hotline at one of the following.
• Phone: 1-800-528-8658 (USA)
• Phone: 770-623-7400 (International)
• E-mail: CustomerSat.Retail@NCR.com
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Scanner Models
The RealScan 7875 is available in several different configurations. The following table
gives the major models. Within these there are several sub-models.
Model ASIC Description

7875-1000 Full Size – Scanner Only
• 7875-10xx Single/Dual ASIC
• 7875-12xx Super ASIC
7875-2000 Full Size – Scanner / Scale

7875-3000 Compact – Scanner Only

7875-4000 Compact Scanner – Price Computing Scale Ready

7875-7000 Deep Bucket – Scanner Only – Sensormatic Deactivation

7875-8000 Deep Bucket – Scanner / Scale – Sensormatic Deactivation

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Installation Instructions
When installing a RealScan 7875, it is recommended that you follow the installation
steps shown in the following diagram. Skip step 4 if your unit does not have a scale.
Step 1 Verify Checkstand Preparation - Page 9

Checkstand Cutout Ventilation Requirements
Display Clearance Electrical Wiring
Service Clearance Cable Hole Requirements
Item Diverter
Step 2 Connect the Cables - Page 17

Power Supply RS-232 Peripheral Cable
Remote Display Bizerba Scale
Interface Cables Sensormatic Deactivation
Step 3 Install RealScan 7875 in Checkstand - Page 23

Set Communications Protocol Switch
Put the 7875 in Checkstand Cutout
Align the 7875 to the Checkstand
Step 4 Calibrate the Scale - Page 26

Exercise the Scale Validate the Calibration
Access Calibration Switch Secure Calibration Switch
Perform Calibration
Step 5 Set Program Parameters - Page 32

Modify Program Parameters
Scan Valid Bar Code Tags
Step 6 Check the Scanner Operation - Page 38

Scan Valid Bar Code Tags
Operate ReanScan 7875
Isolate Problems
16045
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Step 1 – Verify Checkstand

Preparation
Checkstand Cutout –
RealScan 7875-1000/2000
B
C
E
D C
G
D D
C C
*F F
E
B A
No electronics under RealScan 7875
*Recommended shelf to catch
7875-1000 and 7875-2000 if
dropped during installation.
A B C D E
7875-1000 11 5/8 in. 20 1/16 in. 1 3/8 in. 3/8 in. 17 5/16 in.
Scanner 29.51 cm 50.95 cm 3.49 cm 0.95 cm 43.97 cm
7875-2000 12 1/16 in. 20 1/16 in. 1 3/8 in. 1/2 in. 17 5/16 in.
Scanner/Scale 30.63 cm 50.95 cm 3.49 cm 1.27 cm 43.97 cm
F G H I Note: Dimension A for a

RealScan 7875-2000 includes a
7875-1000 1 3/8 in. 5 1/8 in. 7 1/8 in. 7 1/4 in. spacer along each side of the unit
Scanner 3.49 cm 13.0 cm 18.10 cm 18.42 cm so that it fits an existing
7875-2000 1 3/8 in. 5 1/8 in. 7 in. 7 1/4 in. RealScan 7870-2000 cutout.
Scanner/Scale 3.49 cm 13.0 cm 17.78 cm 18.42 cm 14956
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RealScan 7875-3000
B
C
F
D
E A
B No electronics under RealScan 7875
A B C D E F G H
29.51 cm 40.96 cm 3.49 cm 0.95 cm 37.47 cm 12.54 cm 18.10 cm 18.42 cm
11 5/8 in. 16 1/8 in. 1 3/8 in. 3/8 in. 14 3/4 4 15/16 in. 7 1/8 in. 7 1/4 in.
Note: The RealScan 7875-3000 MUST sit on a shelf below the checkstand surface.
Also, the shelf should be open at the front and back.
16640
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RealScan 7875-4000
G
F
D
E H
B F
No electronics under the RealScan 7875
A B C D Note: The RealScan 7875-4000 MUST sit on a shelf

below the checkstand surface. Also, the shelf
29.21 cm 43.94 cm 18.10 cm 18.42 cm
should be open at the front and back.
11.5 in. 17 5/16 in 7 1/8 in. 7 1/4 in.
E F G H
12.93 cm 29.51 cm 44.26 13.0 cm
5 1/16 in. 11 5/8 in. 17 7/16 in. 5 1/8 in. 19306
497-0001843 Release K 03/03 11 of 68

RealScan 7875-7000/8000
B
C
E
D C
D D G
C C
*F F
E
A
B
No electronics under RealScan 7875
A B C D E * Recommended shelf to catch

11 5/8 in. 20 1/16 in. 1 3/8 in. 3/8 in. 17 5/16 in. RealScan 7875 if dropped
7875-7200
during installation.
Scanner 29.51 cm 50.95 cm 3.49 cm 0.95 cm 43.97 cm
7875-8200 12 1/16 in. 20 1/16 in. 1 3/8 in. 1/2 in. 17 5/16 in.
Scanner/Scale 30.63 cm 50.95 cm 3.49 cm 1.27 cm 43.97 cm
F G H I Note: Dimension A for a 7875-7200

7875-7200 1 3/8 in. 7 1/8 in. 7 1/8 in. 7 1/4 in. includes a spacer along each side
Scanner of the unit so that it fits an existing
3.49 cm 18.1 cm 18.10 cm 18.42 cm 7870-2000 cutout.
7875-8200 1 3/8 in. 7 1/8 in. 7 in. 7 1/4 in.
Scanner/Scale 3.49 cm 18.1 cm 17.78 cm 18.42 cm 20551
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Display Clarence
50
This area must be clear 60
for viewing optional
30
integrated display. 60
14954
Service Clearance
Mounting surface for keyboard must
be removable for servicing and
vertical window replacement.
B
Item Flow Area
A A
All Installations Installations Without An Integrated Display
A = 8.0 in. (20.3 cm) minimum if checkstand structure is not removable for servicing.
1.0 in. (2.5 cm) minimum if checkstand structure is removable for servicing.
B = 14.0 in. (35.6 cm) minimum if checkstand structure is not removable for servicing.
7.0 in. (17.8 cm) minimum if checkstand structure is removable for servicing.
C = 5.1in. (13.0 cm) minimum clearance to closest checkstand panel.
The 7875-1000/2000/4005 must not be supported by this panel. 14955
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Item Diverter
7.25 in. (18.4 cm)
Item Diverter
(Must be removable to service
Scanner/Scale in checkstand)
14957
Ventilation Requirements
The RealScan 7875 is designed to operate without an exhaust fan in the checkstand;
however, there must be adequate convection airflow. The ambient temperature inside
the checkstand cannot be higher than 40° C (104° F). Also, the ambient temperature
inside the checkstand cannot be higher than 7° C (12.6° F) above the ambient
temperature outside the checkstand. For example, if the ambient temperature outside
the checkstand is 24.4° C (76° F), the ambient temperature inside the checkstand cannot
be greater than 31.4° C (88.6° F). If the checkstand contains other heat producing
equipment, you may need to use forced air to keep the temperature within the specified
range. However, air coming into or leaving the checkstand MUST NOT enter or exit
past the RealScan 7875.
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Electrical Wiring to the Checkstand

Belt Control
Input L3 Lighting Belt
Voltage N Misc. Equip. Motor
G
Conduit
Main Service Circuit A: Checkstand
Panel Checkstand
Frame
Neutral and Note: The electrical wiring must meet all

Ground Bus electrical codes, laws, and regulations.
Feeder wiring and insulated ground from

main service panel to distribution panel
to be run in metal conduit.
Circuit Breakers
Isolated/Insulated
Ground Bus NCR circuits should be run in
separate metal Conduits.
Note: NCR circuits must be dedicated to
NCR equipment or other logically
L1 connected electronic equipment
(modems, DAA, bridges, etc.)
Circuit B: Terminal
L2
Circuit C: Scanner/Scale
Neutral Receptacle should be easily
Bus accessible and near the
Scanner/Scale
Distribution Panel
Isolated Ground Receptacles
Installation Type Input Voltage L1, L2 Circuit Breakers

U.S., Canada, & 100Vac to 120Vac 100Vac to 120Vac Standard single-pole; value
Japan determined by type of device
International 220Vac to 240Vac 220Vac to 240Vac branch and by electrical code.
European 220Vac 220Vac European double-pole.

R0121
Note: The RealScan 7875 outlet in the checkstand must be connected to a circuit breaker
switch. This switch must be located close to the operator and is used as the On/Off
switch for the RealScan 7875.
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Hole Requirements for Cables

When you run the various cables through the checkstand, you might have to drill holes
in some of the panels. The holes must be large enough for the connector on one end of
the cable to pass through. You must also ensure that there are no sharp edges to cut the
cable. The following table gives the minimum hole size for each of the RealScan 7875
cables.
Cable Cable Length Minimum Hole Size

Power Cord – Outlet to Power 3.05 meters (10 feet) 3.18 centimeters (3/4 inch)
Supply
Power Cord – Power Supply to 1.22 meters (4 feet) 1.52 centimeters (1/2 inch)
RealScan 7875
Interface Cable 8.0 meters (26.24 feet) 1.90 centimeters (3/4 inch)
4.0 meters (12.12 feet) 1.90 centimeters (3/4 inch)
Remote Display Cable 8.0 meters (26.24 feet) 1.90 centimeters (3/4 inch)
4.0 meters (12.12 feet) 1.90 centimeters (3/4 inch)
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Step 2 – Connect the Cables

There are several cables associated with the RealScan 7875, some are required with
every installation and some are optional, depending on the system. Check to make sure
that you have all the necessary cables for your installation. Connect the cables according
to one of the following illustrations.
Note: If the RealScan 7875 contains the Checkpoint feature, you need to have a
Checkpoint representative connect the cable to their equipment.
Single Cable Installation
IBM-RS-485
POWER
DC
REMOTE
DISPLAY
SCANNER
5A MAX
RS-232
USB
5V
Or
Check switch settings DUAL PERIPHERAL PORTS

POWER
DC
REMOTE
DISPLAY
SCANNER
5A MAX
AC PORT 1 PORT 2
5V
Power
Cord
Power
Supply RealScan 7875
DC RS-232
Power Cable Peripheral
Interface
Cable
Host
Remote Terminal
Display
14958
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Dual Cable Installation

POWER
DC
REMOTE
DISPLAY
SCANNER
DATA CHKR
AUX PORT/
5A MAX
AC
PORT 1 PORT 2
Power
5V
Cord
Power
RS-232
Peripheral
DC
Power Cable
Host
Remote
Terminal
Display
Scale
Interface
Cable
Scanner
Interface
Cable
20594
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RealScan 7875-7000/8000
POWER
DC
REMOTE
DISPLAY
SCANNER
5A MAX
AC PORT 1 PORT 2
5V
Power
Cord
Power
AC
Sensormatic Power
Antenna Cord
Cable
DC
Power MNS
Cable STATUS PROG BR EXPANSION BCAN I/O POS SERVICE REMOTE ANTENNA
Sensormatic
Sensormatic ScanMax™
Interlock Cable Pro Controller
Host
Remote Terminal
Interface RS-232
Display Cable Peripheral
20553
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Bizerba Scale Installation
Check switch settings
IBM-RS-485
POWER
DC
REMOTE
DISPLAY
SCANNER
POWER
DC
REMOTE
DISPLAY
SCANNER
5A MAX
5A MAX
RS-232
Or
USB
AC
5V
5V
Power
Cord
Power
DC
Power Cable
Interface
Scale
Cable
Cable
kg T kg Preis/kg Preis
Bizerba
Display Host
Terminal
19318
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Sensormatic Antenna
Sensormatic Antenna
Sensormatic Antenna Cable
20574
Note: The Sensormatic Antenna is very heavy; do not to drop it in the scanner.
The Sensormatic Antenna can be positioned on either side of the RealScan 7875. It
should always be placed on the trailing side. If the installation is setup to scan from
right to left, put the Sensormatic Antenna on the left side of the scanner.
1. Feed the Sensormatic Antenna Cable through the large hole in the front of the
Mounting Bracket (bucket). This must be the hole on the side where you are
installing the antenna.
2. Carefully place the Sensormatic Antenna in position, setting it on the Sub Plate.
3. Route the Sensormatic Antenna Cable down through the slot in the front of the
Mounting Bracket (bucket).
4. Connect the Sensormatic Antenna Cable and Sensormatic Interlock Cable.
RealScan 7875 Sensormatic

Antenna
Cable
AC
Power
Cord
MNS
STATUS PROG BR EXPANSION BCAN I/O POS SERVICE REMOTE ANTENNA
ScanMax™
Back Front Sensormatic
Pro Controller
Interlock Cable
20592
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RS-232 Peripheral Cables

The cable on some RS-232 hand-held peripheral devices is not long enough to connect to
the RealScan 7875 (under the checkstand) and still permit easy use of the device. In
these cases, NCR recommends that you install an extension cable. You can obtain one
from NCR (Corporate ID Number 1416-C313-0040) or you can make your own. If you
make your own, it should be approximately 39 inches (1 meter) long with 8-pin phone
type connectors on each end.
J1 P1
1 J1 Wire Number P1 1
1 1 1
2 2 2
3 3 3
4 4 4
5 5 5
6 6 6
7 7 7
8 8 8 8 8
16046
Power Supply Location

Locate the Power Supply in a convenient place inside the checkstand. It must be close
enough for the Power Cable to reach the RealScan 7875. However, do not place the
Power Supply where spilled liquids can run down onto it.
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Step 3 – Install RealScan 7875 in

Checkstand
Set the Communications Protocol Switch

Note: RealScan 7875 Super ASIC models do not have Communications Protocol
Switches. Continue on to the next task.
Before setting the RealScan 7875 into the cutout in the checkstand, verify that the
Communications Protocol Switch is properly set. Single cable units have one switch,
dual cable units have two. The switches are located on the Interface Board and you can
access them through holes in the side of the unit. For RS-232 communications, both
switches must be toward the front (operator side) of the unit. For all other
communication protocols, both switches must be toward the back (customer side) of the
unit.
AUX PORT/ SCANNER

DATACHKR
DATACHKR OCIA/IBM
Make sure power is
off before changing
switch setting
RS-232 RS-232
Switches
14960
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Installing the RealScan 7875 into the Checkstand Cutout

Grasp the RealScan 7875 as shown and lower it into the checkstand cutout. Be careful
not to damage any of the cables. After the unit is properly sitting on its supports, install
the Top Plate.
Note: It is important that the RealScan 7875 does not rock on its supports. Make sure
that all adjustable supports are securely fastened and that the RealScan 7875 is sitting on
all supports.
15184B
15184A
Align the RealScan 7875 to the Checkstand

The leading edge of the Top Plate must be flush or up to 1/16 in. (0.15 cm) below the
top of the checkstand. The trailing edge of the Top Plate must be flush or up to 1/16 in.
(0.15 cm) above the top of the checkstand.
Note: The four adjustable support posts on the Scale Hinge Assembly are set at the
factory. Do not attempt to adjust the Top Plate using these posts. Adjust the
RealScan 7875 supports to align the Top Plate with the checkstand.
If the Top Plate is properly aligned with the checkstand, an item should easily slide
from the checkstand onto the Top Plate and then from the Top Plate onto the
checkstand. The following illustration shows this alignment.
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Low Surface High Surface Low Surface High Surface

Correct Alignment
Bad Alignment
Scanner Too High
Bad Alignment
Scanner Too Low 14961
Set Scale AC Voltage Frequency

The RealScan 7875-2000/8000 units contain a scale that must be set for the correct AC
voltage frequency before the scale is calibrated.
1. Turn on the AC Power by turning on the circuit breaker.
2. Set the AC voltage frequency by scanning the following sequence of programming
tags. These must be the first tags scanned after applying power to the unit.
60 Hz AC Voltage Programming Mode, Hex 3, Hex 0, Hex F – Default setting

50 Hz AC Voltage Programming Mode, Hex 3, Hex 0, Hex E
3. Calibrate the scale by going to Step 4 – Calibrate the Scale.
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Step 4 – Calibrate the Scale

If you are not installing a RealScan 7875-2000/8000, do not perform this step but go
directly to Step 5 – Set the Program Parameters.
Note: The Bizerba computing scale, used in a RealScan 7875-4000, is calibrated at the
factory and cannot be calibrated in the field. However, you can reset the scale by
turning off the power, then turning it back on with no weight on the Top Plate. If you
are installing a RealScan 7875-4000 with a Bizerba scale do not attempt to calibrate the
scale, but continue to Step 5 – Check the Scanner Operation.
Note: You MUST calibrate the scale when you install a RealScan 7875-2000/8000. To be
in compliance with governmental weights and measures regulations, you must be
certified to calibrate the scale.
Note: Calibration information is NOT sent to the host terminal. If your RealScan 7875
does not have voice enabled or does not have a remote display, you must use a Field
Service Calibration Display.
Note: Be sure the Interface Cable between the RealScan 7875 and the host terminal is
disconnected during scale calibration. Some host terminals can cause interference that
can invalidate the scale calibration.
You can calibrate the scale after power has been supplied for 30 minutes if the ambient
temperature has been 20° C (68° F) for at least 24 hours. If this condition is not met, then
the scale must be on for at least 6 hours before you can calibrate it. Also, you must use a
certified weight set to calibrate and certify the scale.
The RealScan 7875 maintains an audit trail of scale calibration and programming
activity. The audit trail records the number of times the scale has been calibrated. You
can display the audit trail count on a Remote 7825 or Field Service Calibration Display
by pressing the Scale Zero Button on the Operator Display Panel. The display alternates
between Cal xxx and PAr xxx.
Exercise the Scale

You must exercise the scale before performing a calibration. Add and remove weight to
your scale in the order given in the following chart. This is a building procedure in
which you start with no weight (0) and sequentially add and remove weight to obtain
the values shown in the chart. Go through this procedure four times.
Weight
Feature Total Weight on Top Plate
9.995 kg 0.0 kg 2.5 kg 5.0 kg 10. 0 kg 5.0 kg 2.5 kg 0.0 kg
13.995 kg 0.0 kg 2.5 kg 5.0 kg 15.0 kg 5.0 kg 2.5 kg 0.0 kg
30.0 lb. 0.0 lb. 5.0 lb. 15.0 lb. 30.0 lb. 15.0 lb. 5.0 lb. 0.0 lb.
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Access the Calibration Switch

The Calibration Switch is located below the Top Plate. Remove the Top Plate.
RealScan 2000
If your RealScan 7875-2000 has a Produce Guard, it must be removed to access the
Calibration Switch Cover. Lift the Cover up to remove.
Calibration Switch Cover
14962
Remove the screw that secures the Calibration Switch Security Cover. Also remove the
seal if one is present. Rotate the Calibration Switch Cover to gain access to the
Calibration Switch.
Calibration Switch
Security Cover
Screw
Wire Seal
Calibration Switch
16047
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RealScan 7875-8000
The RealScan 7875-8000 does not have a plastic Calibration Switch Cover. Do not
remove the Produce Guard if one is present.
Remove the screw that secures the Calibration Switch Security Cover. Also remove the
seal if one is present. Rotate the Calibration Switch Cover to gain access to the
Calibration Switch.
Calibration Switch
Screw Security Cover
Wire Seal
Calibration Switch
20587
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Calibrate the Scale

1. Press the Scale Zero Button to display the Cal and PAr values. Record these values.
2. Install the Produce Guard if one is included then install the Top Plate. Raise the
front edge of the Top Plate enough to access the Calibration Switch and press it,
then quickly lower the Top Plate. The display should show Ready C-00 kg (00 lb.).
3. Follow the sequence of steps in the following chart.
Display Add Weight Remove Weight

Ready C-2.5 kg (05 lb.) 2.50 kg (5.00 lb.)
Ready C-05 kg (15 lb.) 2.50 kg (10.00 lb.)
Ready C-10 kg (30 lb.) 5.00 kg (15.00 lb.)
Ready C-00 kg (00 lb.) 10.00 kg (30.00 lb.)
Ready 0.000 kg (0.00 lb.)
Verify the Calibration

The scale accuracy test meets government requirements of testing the accuracy of the
scale after performing a scale calibration. It contains a series of four tests that must be
run in the continuous sequence given.
Increasing Load Test

This test checks the scale’s accuracy when incrementally adding weight to the center of
the top plate. Use weights that correspond to the RealScan 7875 weight feature.
Step Weight Feature Add Weight Remove Weight Display Result

1 9.995 kg 0.1 kg 0.1 ± 0.00 kg
13.995 kg 0.1 kg 0.1 ± 0.00 kg
30.0 lb. 0.2 lb. 0.2 ± 0.00 lb.
2 9.995 kg 2.5 kg 0.1 kg 2.5 ± 0.00 kg
13.995 kg 2.5 kg 0.1 kg 2.5 ± 0.00 kg
30.0 lb. 5.0 lb. 0.2 lb. 5.0 ± 0.00 lb.
3 9.995 kg 2.5 kg 5.0 ± 0.005 kg
13.995 kg 4.5 kg 7.0 ± 0.005 kg
30.0 lb. 5.0 lb. 10.0 ± 0.01 lb.
4 9.995 kg 2.5 kg 7.5 ± 0.005 kg
13.995 kg 3.0 kg 10.0 ± 0.005 kg
30.0 lb. 10.0 lb. 20.0 ± 0.01 lb.
5 9.995 kg 2.495 kg 9.995 ± 0.005 kg
13.995 kg 3.995 kg 13.995 ± 0.005 kg
30.0 lb. 10.0 lb. 30.0 ± 0.01 lb.
Note: Do NOT remove any weight from the Top Plate.
497-0001843 Release K 03/03 29 of 68

Over-Capacity Test
This test checks for the proper indication from the scale when too much weight is placed
on the top plate.
Note: This test must immediately follow the increasing load test; do not remove any of
the weights prior to running this test.
Place additional weight on the top plate as shown in the following chart. Use the weight
that corresponds to the RealScan 7875 weight feature. The display shows a series of
dashes to indicate an over-capacity condition.

1 9.995 kg 0.04 kg --.---
13.995 kg 0.04 kg --.---
30.0 lb. 0.08 lb. --.---
2 9.995 kg 0.04 kg 9.995 ± 0.005 kg
13.995 kg 0.04 kg 13.995 ± 0.005 kg
30.0 lb. 0.08 lb. 30.0 ± 0.01 lb.
Note: Remove only the "over capacity" weights before proceeding.
Decreasing Load Test

This test checks the scale’s accuracy when incrementally removing weight from the top
plate. Use weights that correspond to the RealScan 7875 weight feature.
Note: This test must immediately follow the over-capacity test; do not remove any of
the weights prior to running this test.

1 9.995 kg 2.495 kg 7.5 ± 0.005 kg
13.995 kg 3.995 kg 10.0 ± 0.005 kg
30.0 lb. 10.0 lb. 20.0 ± 0.01 lb.
2 9.995 kg 5.0 kg 2.5 ± 0.00 kg
13.995 kg 7.5 kg 2.5 ± 0.00 kg
30.0 lb. 15.0 lb. 5.0 ± 0.00 lb.
3 9.995 kg 0.1 kg 2.5 kg 0.1 ± 0.00 kg
13.995 kg 0.1 kg 2.5 kg 0.1 ± 0.00 kg
30.0 lb. 0.2 lb. 5.0 lb. 0.2 ± 0.00 lb.
4 9.995 kg 0.1 kg 0.0 ± 0.00 kg
13.995 kg 0.1 kg 0.0 ± 0.00 kg
30.0 lb. 0.2 lb. 0.0 ± 0.00 lb.
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Shift Test
This test involves moving a weight off the center point of the top plate to check for
continued accuracy.
1. Place 5.00 kg (15.00 lb.) of weight in position 1 on the Top Plate.
2. Move the weight to position 2 on the Top Plate. The display should show 5.00 ±
0.005 kg (15.00 ± 0.01 lb.).
3. Repeat step 2 for positions 3, 4, and 5.
4. Move the weight to position 1 again.
5. Remove all weights. The display should read 0.000 ± 0.000kg (0.00 ± 0.00 lb.).
6. Press the Scale Zero Button. Record the Cal and PAr values shown on the display.
5 2
4 3
14967
Secure the Calibration Switch

Remove the Top Plate. If the unit is a RealScan 7875-2000, remove the Produce Guard, if
included. Rotate the Calibration Switch Security Cover into position and install the
screw.
When you perform a scale calibration, someone must seal the Calibration Switch
Security Cover. This may be done with a Lead/Wire Seal (NCR part number
603-8001097) using a Lead/Wire Seal Press (NCR part number 603-9000157) or a
Film/Paper seal (obtained locally). The type of seal you use depends on your local laws;
also, Weights and Measures officials may be required to attach the seal.
NOTE: In the United States and Canada, the audit trail can serve as an acceptable
security seal if an NCR 7825 Display is used as the weight display.
After securing the Calibration Switch, if the unit is a RealScan 7875-2000, install the
plastic Calibration Switch Cover and the Produce Guard if included. Install the Top
Plate.
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Step 5 – Set Program Parameters

Now you need to make any necessary programming changes to the RealScan 7875. The
RealScan 7875 does not have an On/Off switch. Use the circuit breaker switch in the
checkstand that supplies power to the unit as the On/Off switch.
Setting the Program Parameters

Caution: Some host terminals can corrupt the RealScan 7875 program if they are
running and are connected to the RealScan 7875 while you are making program
changes. Either turn off the host terminal or disconnect the interface cable before
scanning any programming tags.
To make changes to the program parameters, enter information from the Programming
Worksheets located toward the back of this book. The Programming Worksheets
identify all the available program parameters. Each worksheet relates to a specific
programming mode. Most programming options have defaults, identified by a heavy
box, which are determined at the factory. Scanning the Default tag as the first tag after
applying power to the unit sets the parameters to these values.
Changing the RealScan 7875 program is accomplished by scanning the proper sequence
of programming tags. Following are three major steps for making program changes.
1. Enter the Base Programming State by scanning the Programming Mode tag; must
be first tag scanned after applying power.
2. Select a Programming Worksheet and enter its parameter data by scanning the
appropriate Hex tags.
3. Save the program by scanning the Save and Reset tag.
Note: In most cases the factory determined defaults are the correct parameter setting.
However, if you do need to make changes, it is recommended that you first set all
parameters to default values then make any necessary changes to the appropriate
parameters.
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Determining the Communication Protocol

Determine the communications protocol with the following procedure.
1. Apply power to the RealScan 7875.
2. Scan the Diagnostic Mode tag; must be the first tag scanned after applying power.
Scan the Hex 3 tag. The good read tone for this tag sounds (three beeps).
If the Voice feature enabled, the communications protocol is given audibly. If Voice
is not enabled, the Status indicator flashes green and the tone beeps a specific
number of times to identify the communication protocol.
1 Short, high-pitched beep

OCIA NCR Short
1 Beep
OCIA NCR Long
2 Beeps
OCIA Non-NCR Dual Cable
3 Beeps
IBM 468x Port 4A
4 Beeps
IBM 468x Port 4B (HHBCR)
6 Beeps
RS-232
7 Beeps
OCIA Single-Cable
8 Beeps
OCIA Dual-Cable
11 Beeps
Casio 4-Bit Parallel Dual Cable
12 Beeps
IBM 1520 (BCR)
13 Beeps
TEC 4-Bit Parallel Dual Cable
3. Remove power from the RealScan 7875.
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Reduced Space Symbology

Reduced Space Symbology (RSS) permits more data to be recorded in a smaller physical
space. This is accomplished by encoding the data in large symbol characters rather than
encoding each data character separately. Also, no quiet zone is required around the
symbols. The RealScan 7875 with RSS can read four types of RSS bar codes.
RSS-14
RSS-14 is a linear symbology that encodes 14 UCC/EAN digits. This structure provides
four segments that can be scanned and decoded separately, then reconstructed. The
total symbol contains 96 modules combined into 4 elements (bars and spaces).
0100012345678905
19254
RSS-14 Stacked
RSS-14 Stacked is a 2-row format. The bottom row is higher than the top row and the
two are separated with a separator pattern. The stacked format is used when not
enough linear space is available. An example use is marking produce in a grocery store.
0100991234567899
19255
RSS Expanded
RSS Expanded is a variable length linear symbology. It can encode 74 numeric or 41
alpha characters. RSS Expanded can be scanned and decoded in up to 22 segments and
then reconstructed.
9987 6543 2101 2345 6789 8888 19256
RSS Expanded Stacked

RSS Expanded Stacked is similar to RSS-14 Stacked except it uses the RSS Expanded
format for creating the symbol.
0192 1234 5698 7457 3202 0000 9939 0200 296

19257
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Enabling RSS
Enable the Reduced Space Symbology feature by scanning the following sequence of
programming tags. These must be the first tags scanned after applying power to the
unit.
1. Programming Mode – Puts the RealScan 7875 in the Programming Mode

2. Hex 1, Hex 8, Hex A, Hex 3 – Enables RSS-14 and RSS Expanded.
3. Save and Reset – Saves the parameter setting.
Disabling RSS
Disable the Reduced Space Symbology feature by scanning the following sequence of
programming tags. These must be the first tags scanned after applying power to the
unit.
1. Programming Mode – Puts the RealScan 7875 in the Programming Mode.
2. Hex 1, Hex 8, Hex A, Hex 0 – Disables RSS feature.
3. Save and Reset – Saves the parameter setting.
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Sensormatic Deactivation System

Note: Refer to the Sensormatic ScanMax™ Pro Controller documentation for
information about setting up the controller.
When the RealScan 7875 is first turned on, all the Sensormatic parameters should be at
their default settings. Use the following procedure to program the system and make it
operational.
1. Scan the Restore Sensormatic Parameters tag. The security tag deactivation
function must be disabled (default).
• Security tag deactivation function is enabled.
• Security tag deactivated tone is enabled.
• Security tag deactivated tone is set to a single long tone.
• Security tag detected tone is enabled.
• All other necessary parameters in the RealScan 7875 are set to default values.
• The RealScan 7875 checks the parameters set in the Sensormatic ScanMax™ Pro
Controller. If the parameters are set to match the RealScan 7875 defaults, the
RealScan 7875 generates the voice message EAS Online, otherwise the RealScan
7875 generates the voice message EAS Online Mode One.
2. Two options are available if the EAS Online Mode One message is given:
download the RealScan 7875 parameter defaults to the ScanMax™ Pro Controller or
make necessary changes directly to the ScanMax™ Pro Controller.
Download 7875 Parameters to ScanMax™ Pro Controller

To use the RealScan 7875 parameter defaults, scan the Restore Sensormatic Parameters
tag. This downloads the default parameters to the ScanMax™ Pro Controller.
Set ScanMax™ Pro Controller Parameters at the Controller

If the RealScan 7875 default parameters are not exactly what are needed, you can make
changes directly to the ScanMax™ Pro Controller. Refer to the Sensormatic ScanMax™
Pro Controller documentation.
1. Make all the necessary changes to the ScanMax™ Pro Controller according to the
Sensormatic documentation.
2. Scan the Reset tag and listen for Change in Parameters.
3. Scan the Save Sensormatic Parameters tag. This sets the RealScan 7875 parameter
defaults to those set in the ScanMax™ Pro Controller.
Should the ScanMax™ Pro Controller lose its settings or be replaced, scan the
Restore Sensormatic Parameters tag and restore the parameters at the controller.
Note: Scanning the Save Sensormatic Parameters tag enables soft defaults in the
RealScan 7875 and sets them to the ScanMax™ Pro Controller values. To permit the
Default tag to restore parameters to the factory defined values, disable the soft default
function by scanning the following sequence of programming tags.
Programming Mode, Hex 3, Hex 4, Hex 0, Save and Reset.
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Specific Function Programming

There are several Sensormatic Security Tag Deactivation functions that can be
programmed separately. These parameters are also set when the Restore Sensormatic
Parameters tag is scanned. Refer to step 1 in Sensormatic Deactivation System.
Security Tag Deactivation

This parameter enables or disables the entire Sensormatic Deactivation function.
Enable Security Tag Deactivation
Programming Mode, Hex 4, Hex 2, Hex B, Save and Reset.
Disable Security Tag Deactivation
Programming Mode, Hex 4, Hex 2, Hex A, Save and Reset.
Security Tag Detected Tone

This parameter enables or disables a tone while a security tag is being detected. When
enabled and a security tag is within the detection zone, a continuous beeping tone is
produced that sounds similar to a Geiger counter.
Enable Security Tag Detected Tone
Programming Mode, Hex 6, Hex 2, Hex D, Save and Reset.
Disable Security Tag Detected Tone
Programming Mode, Hex 6, Hex 2, Hex C, Save and Reset.
Deactivated Tone
This parameter enables or disables a tone following a security tag deactivation.
Enable Security Tag Deactivated Tone
Programming Mode, Hex 4, Hex B, Hex B, Save and Reset.
Disable Security Tag Deactivated Tone
Programming Mode, Hex 4, Hex B, Hex A, Save and Reset.
Deactivated Tone Type

This parameter determines the type of tone to produce when a security tag is
deactivated.
Series of Tones
Programming Mode, Hex 4, Hex B, Hex E, Save and Reset.
Single Long Tone
Programming Mode, Hex 4, Hex B, Hex F, Save and Reset.
Deactivated Tone Frequency and Length

The Deactivated Tone frequency and length can be adjusted by scanning the
appropriate tags. Each time you scan the Deactivated Tone Frequency tag the tone
frequency increases until it reaches a maximum level. At this point the cycle continues
from the lowest level. Each time you scan the Deactivated Tone Length tag the tone
length increases until it reaches a maximum time. At this point the cycle continues from
the shortest time.
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Step 6 – Check the Scanner

Operation
Scan Sample Tags

Now you should scan some sample tags to verify that the RealScan 7875 is
communicating with the host terminal. Following are four good tags that you can use;
however, the RealScan 7875 must be programmed to read these tags. The defaults are
UPC-A enabled and the others disabled.
UPC-A
1 77062 37920 4
Code 39
1 7 7 0 6 2 3 7 9 2 0
Code 128
1 7 7 0 6 2 3 7 9 2 0
Interleaved 2 of 5
01 77 0 62 37 9 20
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Check Sensormatic Deactivation System

If you installed a RealScan 7875-7000/8000 with the Sensormatic Deactivation System,
check out the deactivation function. Obtain a security tag. Scan a bar code and within
two seconds pass the security tag through the deactivation zone. The Deactivated Tone
should sound if it is enabled. Refer to the Operating the Sensormatic Deactivation System
section for detailed operating instructions.
497-0001843 Release K 03/03 39 of 68

Operating the Scanner

The RealScan 7875 is a fixed position device that is installed in a checkout counter. It is
not handled or moved by the operator during operation. The RealScan 7875 is
maintained and serviced by trained service personnel only. The operator has no access
to any laser module components.
The RealScan 7875 does not have a power switch. However, you turn it on and off by
using the circuit breaker switch, located in the checkstand, that supplies power to the
unit. Be sure this switch is in the On position.
The Status Indicator on the Operator Display Panel is Red when the RealScan 7875 is
ready. The correct way to scan is to slide an item from the checkstand, across the
scanner, and back onto the checkstand. With a good scan, the Status Indicator Flashes
Green, then turns Red. Nothing happens if the bar code is not read.
Status Indicator
14966
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Operating the Scale

The RealScan 7875 typically takes from 1.0 to 2.0 seconds to weigh an item, depending
on the item’s weight. The heavier the item, the longer it takes. Before weighing an item,
make sure the scale display is displaying all zeros. If not, press the Scale Zero Button.
Note: The item you are weighing should be placed in the center of the Top Plate. Make
sure the item does not overhang onto the checkstand; whatever is weighed must fit fully
on the Top Plate. If the RealScan 7875 includes the Produce Guard, larger items may rest
against it.
When the scale weighs an item, the Status Indicator flashes Green and a good weigh
tone is sounded. Nothing happens if the scale cannot weigh an item.
Status Indicator Integrated Display
Scale Zero Button
Top Plate
16048
Note: If you have a RealScan 7875-4000 with a Bizerba scale, refer to the Bizerba
document for additional scale operating procedures if needed.
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Operating the Sensormatic

Deactivation System
Normal Operation
The operating procedures can vary according to the parameter settings. The following
procedure assumes the Sensormatic parameters are set to the following values.
• Security tag deactivation function is enabled.
• Security tag deactivated tone is enabled.
• Security tag deactivated tone is set to a single long tone.
• Security tag detected tone is enabled.
Following procedure assumes the RealScan 7875 and the Sensormatic ScanMax™ Pro
Controller are turned on and functioning properly.
1. Pass an item across the scanner.
2. As the bar code goes through the scan zone, the RealScan 7875 reads it and sounds a
Good Read tone.
3. As the security tag goes through the Sensormatic deactivation zone, the Sensormatic
system deactivates the security tag and a Security Tag Deactivated tone sounds.
This normally happens fast enough that the Security Tag Detected Tone does not
sound.
Note: The security tag must be detected by the Sensormatic system with two
seconds after the RealScan 7875 reads the bar code. If more than two seconds elapse,
the security tag is not deactivated even when it does come into the deactivation
zone. In this case, the Security Tag Detected Tone sounds while the tag is in the
deactivation zone. The sound is similar to a Geiger counter. When this condition
occurs, the security tag must be deactivated manually.
Manual Deactivation
If for some reason the security tag is not deactivated in the normal manner, it can be
deactivated manually. This normally occurs when too much time elapses after the
RealScan 7875 reads the barcode. There are two ways to initiate a manual security tag
deactivation.
1. Press the Volume button on the RealScan 7875 or scan the Manual Deactivation tag.
The RealScan 7875 laser light and spinner motor turn off, disabling the scanner.
2. Pass the security tag into the deactivation zone. The Security Tag Detected Tone
sounds (similar to a Geiger counter) and the tag is deactivated. The RealScan 7875
laser light and spinner motor turn on, enabling the scanner.
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Cleaning the RealScan 7875

Keeping the scan windows clean helps keep the read rate exceptionally high. During
normal operation the scan windows get dirty, and if you permit the dirt to accumulate,
performance degrades to the point where the scanner cannot read bar codes. The Please
Clean Window indicator flashes when the scan windows need cleaning. Use a soft cloth
moistened with a common, non-abrasive, liquid window cleaner to clean the scan
windows. Be sure to spray the cleaner onto the cloth, not directly onto the RealScan 7875
Note: Scale problems can occur from debris collecting under the Top Plate. Be sure to
keep the plastic Subplate clean to prevent interference with the Top Plate when
weighing items. Debris can also collect behind and under the Produce Guard. Keep this
area clean, which requires removing the Produce Guard.
Wiping Action Plastic Subplate
Top Plate
16049
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Correcting Scanner Problems

Status Possible Cause Corrective Action
Problem Indicator Tone
Scanner does Red Off Off No power to the Check electrical outlet
not operate Green Off unit for proper power.
Scanner does Red Off Sleep mode Pass anything in front
not operate Flashing of the Motion Detector.
Green
Flashing
Scanner does Red Off Communications • Verify that the IBM
not operate Flashing is IBM 468x and terminal is turned
Green Off scanner is off-line on.
• Verify that the IBM
terminal is
recognizing the
RealScan 7875.
• Verify that the
Interface Cable is
properly
connected.
Scanner does Red Off Internal failure Remove power from
not read tags Flashing the RealScan 7875 and
Green Off then supply power
again. If the problem is
not corrected, have
scanner repaired.
Scanner reads Red On Off RealScan 7875 not • Verify that the
only two tags Green Off communicating Interface Cable is
with host terminal properly
connected.
• Remove power
from the
RealScan 7875 and
then supply power
again. If the
problem is not
corrected, have
scanner or host
terminal repaired.
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Correcting Scale Problems

Problem Possible Cause Corrective Action
Error code Scale drift Verify that nothing is on the scale. Lift
5---- displays the Top Plate and verify that no
objects are under it. Push Scale Zero
button. If error code persists, have
unit repaired.
Error code Possible scale error Press Scale Zero button and retry. If
4---- displays error code persists, have unit
repaired.
Error code Slight vibration to scale Calibrate scale, being sure not to
4---- displays when calibrating permit any external scale movement
while the weights are on the scale.
Scale display is Top Plate is being • Remove interference around edge
blank prevented from moving of Top Plate and checkstand.
down. • Remove any foreign objects from
under the Top Plate.
Note: If you suspect a scale problem with a RealScan 7875-4000 with a Bizerba
computing scale, replace the entire scale unit, including the Bizerba display.
Isolating Bizerba Scale Problems

Scanner Not Scanner related problem Refer to Correcting Scanner Problems
Working chart
Scale Is Working
Scanner Is Scale problem • Reset scale – Remove power from
Working the 7875, then apply power with
Scale Not no weight on the Top Plate.
Working • Replace Bizerba scale. Refer to the
NCR RealScan 7875 Repair Guide.
Scanner Not Power Supply or scanner • Verify that proper power is being
working Digital Board may be supplied to the unit. Refer to the
Scale Not faulty Electrical Wiring to the Checkstand
working section.
• If the input is correct, have the
unit repaired. Refer to the NCR
RealScan 7875 Repair Guide.
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Isolating Sensormatic Problems

Does not Sensormatic ScanMax™ Check the On/Off switch on the
deactivate tags Pro Controller not turned ScanMax™ Pro Controller for being
on. on.
Does not Sensormatic ScanMax™ Scan Restore Sensormatic
deactivate tags Pro Controller is not Parameters tag.
properly programmed.
Does not Improper cable • Assure the Sensormatic Antenna
deactivate tags connection. Cable is properly connected to the
ScanMax™ Pro Controller.
• Assure that the Sensormatic
Interlock Cable is properly
connected to one of the RS-232
Peripheral Ports on the back of
the RealScan 7875 and to the POS
connector on the ScanMax™ Pro
Controller.
Does not Faulty antenna. Replace Sensormatic antenna.
deactivate tags
Does not Faulty Controller Replace Sensormatic ScanMax™ Pro
deactivate tags Controller
The RealScan 7875 uses audio messages to identify the Sensormatic deactivation status.
This includes voice messages and tones.
Voice Messages
• EAS Online – Given when the Sensormatic ScanMax™ Pro Controller is turned on
if it is operational and properly connected to the RealScan 7875.
• EAS Offline – Given when the Sensormatic ScanMax™ Pro Controller is turned off,
has become non-operational, or becomes disconnected from the RealScan 7875.
• EAS Online Mode One – Given if the parameters in the Sensormatic ScanMax™
Pro Controller do not match those in the RealScan 7875.
Tones
• Deactivated Tone – During normal operation, the RealScan 7875 can sound a tone
when a tag is deactivated. This feature can be turned on or off with programming
tags. The frequency, length, and type can also be programmed.
• Security Tag Detected – When passing an active tag around the Sensormatic
Antenna, the RealScan 7875 produces a clicking tone similar to a Geiger counter.
This can be used to check the size of the detection zone. This can also be turned on
or off with programming tags.
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Programming Worksheets
1 0 – Communications Protocol
Single/Dual ASIC
Protocol 0 1 2 3 4 5
OCIA OCIA OCIA IBM IBM RS-232
NCR Short NCR Long Non NCR Slot Scanner Hand-Held
(Datachecker) Dual Cable Bar Code
Reader
6 7 A B C D
OCIA OCIA NCR Casio IBM 1520 TEC IBM USB
Single Cable Dual Cable Dual Cable Bar Code Dual Cable
Reader
E 0
NCR (RS-232) USB
14391
Super ASIC
Protocol 3 4 5
IBM IBM RS-232
Slot Scanner Hand-Held
Bar Code
Reader
B D E0
IBM 1520 IBM USB NCR
Bar Code (RS-232)
Reader USB
20552
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1 1 – Good Read Tone

Single/Dual ASIC and Super ASIC
A Tone On/Off 0 1
Off On
When entering Tone Frequency, the adjustment can be
B Tone B incremented upward by scanning the Hex B tag. Each time
Frequency you scan the Hex B, the tone frequency increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
(Hertz)
When entering Tone Length, the adjustment can be

C Tone incremented upward by scanning the Hex C tag. Each time
C
Length you scan the Hex C tag, the tone length increases one unit.
(Milliseconds) Scan the End tag or a valid Hex tag to end this mode.
When entering Tone Volume, the adjustment can be

D Tone D incremented upward by scanning the Hex D tag. Each time
Volume you scan the Hex D tag, the tone length increases one unit.
Scan the End tag or a valid Hex tag to end this mode.
When entering Not-On-File Tone Volume, the adjustment can be

incremented upward by scanning the Hex E tag. Each time you scan
E Not-On-File E the Hex E tag, the tone length increases one unit.
Tone Volume Scan the End tag or a valid Hex tag to end this mode.
B053
1 2 – Timers
A Lockout Time 8 0 1 2 3
(Milliseconds) 350 450 600 750 900
4 5 6 7
1050 1200 1350 1500
Restart
B Lockout 0 1
Timer Off On
C Active Time 0 1 2 3
(Minutes)
0 15 30 60
No Time-out (Always Active)
Note: NCR suggests that you do not set the Active Time
parameter to 0. Leaving the laser light on all the time reduces
its life expectancy.
R0136
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1 3 – Bar Codes - 1
Single/Dual ASIC
A UPC/EAN 0 1
Disable Enable
B Version D 0 Must be set to 0 (None)

None
C Extend UPC-A 0 1
To EAN-13 Disable Enable
D Extend UPC-E 0 1
To UPC-A Disable Enable
E Periodical 0 1
Codes Disable Enable
Periodical 0 1 2
Code 2-Digit 5-Digit 2-Digit &
Extension Only Only 5-Digit
Send 0 1 2
Data Data As Periodical Code 2CF Hex
Decoded Data Only If Periodical Data
Not Decoded
14393
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Super ASIC
A UPC/EAN 0 1
Disable Enable
C Extend UPC-A 0 1
To EAN-13 Disable Enable
D Extend UPC-E 0 1
To UPC-A Disable Enable
E Periodical 0 1
Codes Disable Enable
Periodical 0 1 2
Code 2-Digit 5-Digit 2-Digit &
Extension Only Only 5-Digit
Send 0 1 2
Data Data As Periodical Code 2CF Hex
Decoded Data Only If Periodical Data
Not Decoded 20556
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A Code 39 0 1
Disable Enable
B Minimum 2-F Default: 8

Characters
Allowed
C Full ASCII 0 1
Disable Enable
D Check Digit 0 1
Present
Disable Enable
Transmit 0 1
E
Check Digit
Disable Enable
F Allow One- or 0 1
Two-Character
Disable Enable
Tags 14394
497-0001843 Release K 03/03 51 of 68

A Interleaved 0 1
2 of 5 Disable Enable
B Bar Code 0 1
Length Range Specific
Check Check
Value 1 Characters 0-3 0-9

Minimum Character 1 Character 2
Default: 0 8
Value 2 Characters 0-3 0-9

Maximum Character 1 Character 2
Default: 1 6
C Check Digit 0 1
Present Disable Enable
D Transmit 0 1
Check Digit Disable Enable
B049
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A Code 128 0 1
Disable Enable
B Minimum Data 1 2 3 4 5
Characters
Allowed
C UCC 128 0 1
Disable Enable
B050
A RSS Enable 0 1 2 3
Disable Enable Enable Enable
RSS 14 Only RSS14E Only RSS 14 &
RSS 14E
B Scans Required 1 2 3 4
On RSS 14
1 Scan 2 Scans 3 Scans 4 Scans
C Scans Required 1 2 3 4
On RSS 14E
1 Scan 2 Scans 3 Scans 4 Scans
D UCC-128 0 1
Emulation
Mode Normal Mode UCC-128
Emulation Mode 20596
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1 6 – Label Identifiers
A Identifier Type 0 2 3
Default Prefix None Unique Prefix
B Common Byte 1 0-7 0-F Default: 5 D

Hex Character Hex Character
C Common Byte 2 0-7 0-F Default: 4 2

D Bar Code Type 0 2 3 4

UPC-A UPC-E EAN-8 EAN-13
5 6 7
Code 39 Code 128 Interleaved
2 of 5
Common Byte 0 1 2 3
None Common Byte 1 Common Byte 2 Both Common
Bytes
Unique Identifier 0-7 0-F Default: Varies
according to Bar Code
Hex Character Hex Character Type.
R0143
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2 0 – RS-232 Parameters - 1
A Baud Rate 0 1 2 3 4 5 6
300 600 1200 2400 4800 9600 19200
B Parity 0 1 4 Note: Parity must be Odd or Even

Odd Even None on a scale unit. Odd is used if
None is selected.
C Stop Bits And 0 1 2 3

Character 1 Stop Bit 1 Stop Bit 2 Stop Bits 2 Stop Bits
Length 7-Bit Character 8-Bit Character 7-Bit Character 8-Bit Character
D Handshake 0 1 2
RTS Low RTS High Raise RTS
CTS Ignored CTS Ignored Wait for CTS
3 4 5
Raise RTS RTS Low RTS High
Ignore CTS Wait for CTS Wait for CTS 11809
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2 1 – RS-232 Parameters - 2
Single/Dual ASIC
A BCC Options 0 1 Default: Scanner Only - Disable
Scanner/Scale - Enable
Disable Enable
B Interface 0 1 2 3
Control None ACK/NAK XOn/XOff ACK/NAK & XOn/XOff
C Check Digit 0 1 2 3
Disable UPC-A Enable UPC-A Disable UPC-A Enable UPC-A
Disable EAN-8 Enable EAN-8 Disable EAN-8 Enable EAN-8
Disable UPC-E Disable UPC-E Enable UPC-E Enable UPC-E
Note: Check Digit parameter also applies to UPC-E

when using for OCIA communictions.
11810
Super ASIC
A BCC Options 0 1 Default: Scanner Only - Disable
Scanner/Scale - Enable
Disable Enable
B Interface 0 1 2 3
Control
None ACK/NAK XOn/XOff ACK/NAK & XOn/XOff
C Check Digit 0 1 2 3
Disable UPC-A Enable UPC-A Disable UPC-A Enable UPC-A
Disable UPC-E Disable UPC-E Enable UPC-E Enable UPC-E
20554
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2 2 – RS-232 Prefix Byte

A Prefix Byte 0 1
Disable Enable
B ASCII Code 0-7 0-F 0 2 Default

(ASCII Code Chart) (ASCII Code Chart)
R0035
2 3 – RS-232 Terminator Byte

A Terminator Byte 0 1 NOTE: A Terminator Byte is required on a
scale unit. If you select
Disable Enable Disable, it is ignored and an
ETX (03) is sent.
B ASCII Code 0-7 0-F 0 3 Default

(ASCII Code Chart) (ASCII Code Chart)
11811
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2 4 – RS-232 Communications Options

Message Delay 0 1 2
No Delay 10 ms Delay 50 ms Delay
Scanner or 4 5
Scanner/Scale Scanner Only Scanner/Scale
Format
Normal or 6 7
Eavesdrop Normal Mode Eavesdrop
Mode Mode
Good Weigh Tone 8 9

Disable Enable
12163
3 0 – Scale Parameters
Model Number 3 4
Scanner/Scale Scanner Only
IBM Address 5 6 7
Address 6A Address 6B Address 6E
9.995 kg / 13.995 kg B
Toggle Between
9.995 kg and
13.995 kg
11812
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3 2 – Miscellaneous Parameters
Single/Dual ASIC
5-Second Weight Display Timer 1 2
Disable Enable
IBM Tone Control 3 4

(Good Read Tone Control) Disable Enable
OCIA Price Display 5 6

Disable Enable
IBM Rexmit Control 7 8

3 Times Forever
OCIA Blank Display in Price Mode 9 A

Disable Enable
Enable/Disable Voice Messages D Default: Enabled

Toggle
IBM Tag Data Format E F

Hex ASCII
11823
Super ASIC
IBM Tone Control 3 4
(Good Read Tone Control) Disable Enable
IBM Rexmit Control 7 8

3 Times Forever
Enable/Disable Voice Messages D Default: Enabled

Toggle
IBM Tag Data Format E F

Hex ASCII
20557
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3 6 – Dual Cable Interface Options

Single/Dual ASIC
A Scale Type 0 1 2 3 4 5 6
No Adapter Avery Weightronix TEC Casio Datachecker Toledo
Exit Parameter Parallel Parallel
14396
Note: The Super ASIC does not support Dual Cable Interface.
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ASCII Code Chart

ASCII Code Chart
00 NULL 10 DLE 20 SP 30 0 40 @ 50 P 60 70 p
01 SOH 11 DC1 21 ! 31 1 41 A 51 Q 61 a 71 q
02 STX 12 DC2 22 " 32 2 42 B 52 R 62 b 72 r
03 ETX 13 DC3 23 # 33 3 43 C 53 S 63 c 73 s
04 EOT 14 DC4 24 $ 34 4 44 D 54 T 64 d 74 t
05 ENQ 15 NAK 25 % 35 5 45 E 55 U 65 e 75 u
06 ACK 16 SYN 26 & 36 6 46 F 56 V 66 f 76 v
07 BEL 17 ETB 27 ' 37 7 47 G 57 W 67 g 77 w
08 BS 18 CAN 28 ( 38 8 48 H 58 X 68 h 78 x
09 HT 19 EM 29 ) 39 9 49 I 59 Y 69 i 79 y
0A LF 1A SUB 2A * 3A : 4A J 5A Z 6A j 7A z
0B VT 1B ESC 2B + 3B ; 4B K 5B [ 6B k 7B {
0C FF 1C FS 2C , 3C < 4C L 5C \ 6C l 7C |
0D CR 1D GS 2D - 3D = 4D M 5D ] 6D m 7D }
0E S0 1E RS 2E . 3E > 4E N 5E ^ 6E n 7E ~
0F S1 1F US 2F / 3F ? 4F O 5F _ 6F o 7F DEL
R0040
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Regulatory Information
Federal Communications Commission (FCC)

Radio Frequency Interference Statement
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user is required to correct the interference at his own expense.
Information to User: This equipment must be installed and used in strict accordance
with the manufacturer’s instructions. However, there is no guarantee that interference
to radio communications will not occur in a particular commercial installation. If this
equipment does cause interference, which can be determined by turning the equipment
off and on, the user is encouraged to consult an NCR service representative
immediately.
Caution: NCR is not responsible for any radio or television interference caused by
unauthorized modifications of this equipment or the substitution or attachment of
connecting cables and equipment other than those specified by NCR. Such
unauthorized modifications, substitutions, or attachments may void the user’s authority
to operate the equipment. The correction of interferences caused by such unauthorized
modifications, substitutions, or attachments are the responsibility of the user.
Voluntary Control Council for Interference (VCCI)

16105
Canadian Department of Communications

This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communication.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la Class A prescrites dans le Règlement
sur le brouillage radioélectriques édicté par Ministère des Communications du Canada.
62 of 68 03/03 497-0001843 Release K

Scale Regulatory
Country, state, and local regulatory agency notification of an installation of a weighing
instrument or Point of Service terminal’s device is required. Failure to comply with
government Weights and Measures regulations can result in criminal prosecution of
individuals and can jeopardize the ability to conduct normal business. The NCR 7875
Scanner/Scale has been certified in many countries. Contact the NCR office of Weights
& Measures and Laser Safety for specific country approvals.
NCR Office of Weights & Measures and Laser Safety

Dennis A. Krueger
2651 Satellite Boulevard
Duluth, GA 30096-5810
Phone: 770-623-7743
Fax: 770-623-7827
E-Mail: Dennis.Krueger@AtlantaGA.NCR.COM
497-0001843 Release K 03/03 63 of 68

Declaration of Conformity
Manufacturer’s Name NCR Corporation
Manufacturer’s Address NCR Corporation

Retail Systems Division - Atlanta
Duluth, GA 30096-5810
Type of Equipment Information Technology Equipment - Bar Code Scanner
Model Number NCR RealScan 7875
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459, USA, declares
that the equipment specified above conforms to the referenced EU Directives and
Harmonized Standards.
EU Directive Harmonized Standard(s)

89/336/EEC (EMC) EN 55022: 1987 (CISPR 22)
EN 50082-1, Part 1: 1992
IEC 801-2: 1984, Severity Level 3
73/23/EEC (Low Voltage) EN 60950: 1992 A1, A2, A3, A4, and A11
EN 60825-1: 1993+A1+A2
*90/384/EEC EN45501: 1994
(Non-Automatic Weighing
Instruments)
* This Directive is not applicable to scanner only models.
Director of Quality Assurance

NCR Corporation
Retail Systems Division — Atlanta
Duluth, GA 30096-5810
European Contact: International IP Counsel

206 Marylebone Road
London, NW1 6LY, England
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Laser Safety
Laser Safety and Name Plate Labels

The NCR RealScan 7875 Scanner is not intended for long term viewing of the direct
laser light. However, the unit is safe if used as it is intended.
Class IIa Laser Product. Avoid Long-term Viewing of direct Laser Light.
Appareil à Laser de classe IIa Eviter Toute Exposition

Prolongèe de la vue à la lumiè re laser directe.
Class IIa Producto Laser. Tratè De no ver directamente èl Rayo

Laser por mucho tiempò. (IEC CLASS 1 LASER PRODUCT)
NCR CORPORATION This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
Duluth, GA 30096 Assembly in Mexico (1) This device may not cause harmful interference,
LISTED and (2) this device must accept any interference
Date Manufactured I.T.E. received, including interference that may cause
E152553 undesired operation.
Class 7875 Serial
This apparatus does not exceed the Class A limits
Model Tracer for radio noise emissions set out in the Radio
Interference Regulations of Canada.
V DC 5 3 A ACN 000 003 592 Le presént appareil n'emet pas de bruits
12 2 Complies with 21 CFR 1040.10 and 1040.11
radioélectriques dépassant les limites de la
Classé A prescrites dans le Reglement sur le
-12 0.3 except for deviations pursuant to laser notice No 50, July 26, 2001 brouillage radioélectnique du Canada.
One or more of the U.S. Patents listed below apply: Patents Pending
5,229,588; 4,868,375; 4,575,623; 4,797,551; 4,851,667; 4,253,018; 4,272,675; 4,282,426;
4,679,154; 5,194,722; 5,276,316; 5,334,825; 5,262,625; 5,256,865; 5,144,114; 5,152,355;
5,065,842; 5,023,818; 4,656,344; 4,715,457; 4,716,281; 4,760,539; 5,459,308;
VCCI-A 5,531,293; D368,398; 5,886,336; 6,059,189; 6,082,186; 6,158,660
16103
Laser Module Label

This laser module
does not comply
with 21CFR1040.
USE ONLY AS A
COMPONENT.
14953
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IEC Class 1 Laser Identification

The NCR RealScan 7875 is a CLASS 1 LASER PRODUCT.
Laser Power
The NCR RealScan 7875 Scanner meets the following laser power requirements.
• Class IIa CDRH (Center for Devices and Radiological Health)
• Class 1 EN60-825 (Europäische Norm)
• Class 1 IEC 825-1 1993 (International Electrotechnical Commission)
Following is the radiant energy of the laser light as applied to each of the specified
requirements.
Maximum Average Radiant Power (CDRH Calculation) 1.4 microwatts

Accessible Emission Limit (CDRH Calculation) 3.9 microwatts
Maximum Radiant Power (EN60825-1 / IEC 825-1 Calculation) 1.19 milliwatts
Accessible Emission Limit (EN60825-1 / IEC 825-1 Calculation) 1.20 milliwatts
Caution: Use of controls or adjustments or performance of procedures other than

specified herein may result in hazardous radiation exposure.
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Copyright © 1996 – 2003 by NCR Corporation
68 of 68 03/03 497-0001843 Release K

Realscan 7875 Installation/Owner Guide: 497-0001843 Release K March 27, 2003

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RealScan 7875

NOTE: Connection of EPOS/PC terminals to weighing or measuring devices requires

2 of 68 03/03 497-0001843 Release K

Revision Record ...........................................................................................................................5

Obtaining Additional Information ............................................................................................6

Obtaining Technical Assistance .................................................................................................6

Scanner Models ............................................................................................................................7

Installation Instructions ..............................................................................................................8

Step 1 – Verify Checkstand Preparation ...................................................................................9

Step 2 – Connect the Cables......................................................................................................17

Step 3 – Install RealScan 7875 in Checkstand.........................................................................23

Step 4 – Calibrate the Scale.......................................................................................................26

Step 5 – Set Program Parameters .............................................................................................32

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Step 6 – Check the Scanner Operation ....................................................................................38

Operating the Scanner...............................................................................................................40

Operating the Scale....................................................................................................................41

Operating the Sensormatic Deactivation System ..................................................................42

Cleaning the RealScan 7875 ......................................................................................................43

Correcting Scanner Problems ...................................................................................................44

Correcting Scale Problems ........................................................................................................45

Isolating Bizerba Scale Problems .............................................................................................45

Isolating Sensormatic Problems ...............................................................................................46

Programming Worksheets ........................................................................................................47

Laser Module Label ..............................................................................................................65

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Obtaining Additional Information

How To Obtain Information Products

Obtaining Technical Assistance

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Model ASIC Description

7875-2000 Full Size – Scanner / Scale

7875-3000 Compact – Scanner Only

7875-4000 Compact Scanner – Price Computing Scale Ready

7875-7000 Deep Bucket – Scanner Only – Sensormatic Deactivation

7875-8000 Deep Bucket – Scanner / Scale – Sensormatic Deactivation

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Step 1 Verify Checkstand Preparation - Page 9

Step 2 Connect the Cables - Page 17

Step 3 Install RealScan 7875 in Checkstand - Page 23

Step 4 Calibrate the Scale - Page 26

Step 5 Set Program Parameters - Page 32

Step 6 Check the Scanner Operation - Page 38

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Step 1 – Verify Checkstand

F G H I Note: Dimension A for a

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A B C D Note: The RealScan 7875-4000 MUST sit on a shelf

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A B C D E * Recommended shelf to catch

F G H I Note: Dimension A for a 7875-7200

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All Installations Installations Without An Integrated Display

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7.25 in. (18.4 cm)

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Electrical Wiring to the Checkstand

Neutral and Note: The electrical wiring must meet all

Feeder wiring and insulated ground from

Installation Type Input Voltage L1, L2 Circuit Breakers

European 220Vac 220Vac European double-pole.

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