REPAIR ORDER FORM SERIAL No | 780509569234

Services under this Repair Order Form are subject to Dell's standard terms & conditions, in particular the terms & conditions of service & support,
available at www.dell.comp. It is the Customer's sole responsibility to complete a backup of all existing data, software, and programs on affected
systems before receiving Services (including telephone support). Except as agreed to in writing between Customer and Dell, Dell's service offerings do
not include the loading or reloading of the Customer's application software or the Customer's data as set out in the terms and conditions of service &
support. DELL WILL NOT BE RESPONSIBLE FOR LOSS OF OR RECOVERY OF DATA, SOFTWARE, AND PROGRAMS OR DAMAGE TO DATA,
SOFTWARE AND PROGRAMS OR LOSS OF USE OF ANY COMPUTER OR NETWORK SYSTEMS.

Customer Name Company Name Customer Address

Piyush Bharti GNG ELECTRONICS PVT LIMITED barauniflag block 3,
SER Ser Tag near postal office , begusarai, bihar-851113
N/A N/A
780509569234 G15XD02 851113
Model SLA
INSP 5,NBK,5537,OAKM15HSWFBTX TBD

Reference No 1852237 Arrival MM/DD/YYYY 06/19/2014 HH:MM 15:27

Engineer Name AMIN KUMAR SINGH Completed MM/DD/YYYY 06/19/2014 HH:MM 16:16
Engineer ID 980447 Status Complete Incomplete
DSP Service Centre WIPRO
Dell T&M//SS2 Approval Process
Dell Hours Approved _________Hrs
yes
Dell Tech Support Approval (Agent's Name)
No Dell Part QTY Desc Faulty Part Details(Please Tick) PPID No Part Return(NPR) TYPE
Enter Relevent No within NPR Box
Faulty RNU DOA NPR POH Bulky

1 RGH4G 1 rgh4g000000000000000000 Low value Item e.g

Screw, Latches,etc

2 75PM1 1 Pabil
75pm1000000000000000000 Charged to Customer/Dell

3 V0FKV 1 cn0v0fkv2123244n0057a01 Keep Your HDD

4 4DMNG 1 cn0fmhc1732931621177a00 Customer

DDD - Data Destruction

DR - Data Recovery
Issue Reported / Details of work
VST, found issue with , Checked and replaced battery usb port os hdd, checked for the system functionality, run DELL Diags no PSA/ePSADiags
error found system working fine. Faulty parts calloction customer but hdd poh 5day dts wasim khan.Eng was on site from -03.27pm
to 04.05pn.FITTED ALL PARTS PROPERLY & NO SCRATCHES & DAMAGES. Cust *- -* 32Bit Diags
Flash S.tag
Upgrade FW / Drv
Run Mp Memory Test
Flash Bios
Cap / Collect DSET / AM
SP / TTY / AM
PWCPC
Parts Retained by Csutomer - POH(Parts On Hold) Yes No
Customer acknowledges and agrees that Dell owns all parts removed from the system. Customer confirms that if they retain the parts temporarily they will return the defective
parts(s) within 7 days from the completed date stated in this form and in accordance with Dell's Terms and Conditions of Service and Support. Customer agrees that in the
event of receiving replaced part(s) for the system, customer is responsible to return the defective part(s) to Dell. Failure to return the defective part(s) may result in suspension
of warranty services from Dell.

yes
Dell Tech Suppport Approval:
Customer Comments(Optional) Authorised Customer Signature Company Stamp If Applicable

*Appropriate options below and provide comments if available

1)Satisfied
2)Neutral
3)Dissatisfied Customer Name : piyush
Job Title : , Customer's MailID : piyushbharti96@gmail.com,patnarof@gmail.com
Completion Date : 06/19/2014 16:16

Mail Sent To >> piyushbharti96@gmail.com,patnarof@gmail.com