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BSNL 3G Data Card - FAQ and Troubleshooting If you meet problems in service, please refer to the following answers for guidance. 1. You are in the place where there is no GSM / GPRS / EDGE / WCDMA / HSDPA(HSUPA) network coverage. Such places include After underground parking garages, restarting tunnels, and some remote rural the areas. 2. The device is not properly there is connected. No signal 3. The SIM / USIM card
BSNL 3G Data Card - FAQ and Troubleshooting If you meet problems in service, please refer to the following answers for guidance. 1. You are in the place where there is no GSM / GPRS / EDGE / WCDMA / HSDPA(HSUPA) network coverage. Such places include After underground parking garages, restarting tunnels, and some remote rural the areas. 2. The device is not properly there is connected. No signal 3. The SIM / USIM card
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BSNL 3G Data Card - FAQ and Troubleshooting If you meet problems in service, please refer to the following answers for guidance. 1. You are in the place where there is no GSM / GPRS / EDGE / WCDMA / HSDPA(HSUPA) network coverage. Such places include After underground parking garages, restarting tunnels, and some remote rural the areas. 2. The device is not properly there is connected. No signal 3. The SIM / USIM card
Copyright:
Attribution Non-Commercial (BY-NC)
Verfügbare Formate
Als PDF, TXT herunterladen oder online auf Scribd lesen
If you meet problems in service, please refer to the following answers for guidance. If the problems persist, please contact your supplier via the contact detail in your operator user guide.
Problem Possible Causes Problem Solving
Description 1. You are in the place where 1. Change location to find a good where there is no GSM/ GPRS having signal. /EDGE /WCDMA /HSDPA(HSUPA) network coverage. Such places include After underground parking garages, restarting tunnels, and some remote rural the areas. computer, 2. The device is not properly 2. Close the device safely as usual, pull out there is connected. the device and reinsert the device again. no signal 3. The SIM/USIM card isn't 3. Remove and reinsert the SIM/USIM card indicated. inserted properly. correctly. 4. The MODEM device is 4. Adjust the angle / position of the MODEM positioned in such a way as device or its proximity to other electronic that adversely affects the devices. devices signal reception. When the 1. The installation programs of 1. Run the installation program first then Device is the MODEM device have not connect the device. Now install the drivers as being been installed properly. normal in Windows. installed, 2. The device is not connected 2. Restart the computer, or reconnect the the properly. device. computer 3. The SIM/USIM card is not 3. Reinsert the SIM/USIM card correctly. cannot find inserted properly. it. 1. You are in the place where 1. Move to an area with good signal. there is no GSM/ GPRS/ EDGE/ WCDMA/ HSDPA(HSUPA) network coverage. 2. The network is busy. 2. Try later. Data 3. The APN in the user 3. Check the APN in the user configuration file connection configuration file is incorrect. in the "Network settings". failed. 4. The device data is 4. Local network access or the target server corrupted. maybe experiencing problems. Retry data request. 5. The network type has been 5. Reselect the network type according to the selected manually, but is type of the SIM/USIM card. incorrect. 1. After connection, you are 1. Check that the APN in the configuration files unable to open web pages. is correct. 2. Internet browser is causing 2. Upgrade to the new version or reinstall the problems. Internet browser. Connected 3. Your operating system 3. Use the professional anti-virus software to to maybe infected by a virus. check and remove the virus. the Internet, Worm Blaster for example can but it cannot affect upload and downloaded open any data flow, resulting in an website inability to access a website. page. 4. You have connected to an 4. This happens when you are changing any APN which cannot connect to preset operator value in the setting section. the Internet. Check the entry and enter the correct APN from your operator.