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RELION® 670 A N D 6 5 0 SERIES

Field Service Tool

Instruction
1. General
Before starting the update/ upgrade procedure, make sure that you are Local
Administrator on the PC. Connect the IED to ground potential and use an ESD wrist
strap before touching any internal part of the IED. If the IED is in service, isolate it
from the network.

Read through the information before starting the update/ upgrade.

An update process will not affect configurations, settings, etc. but we

recommend for safety reasons to backup all configurations, settings, signal
matrix, graphical display and disturbance records before updating the IED.

An upgrade process erases the previous configuration, settings, disturbance

records, and the restore points from the IED. We recommend to save the IED
configuration in PCM600 and then migrate in the PCM600.

The process generates a log file that must be sent to following address:

Email: SE-mets.submit@abb.com

1.1 Equipment
Following equipment is required:

 PC with Windows 7/8/10 and Ethernet network card

 Ethernet cable
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1.2 Tool installation
Install the Field Service Tool by executing the installer (FST.MSI)

When the Field Service Tool has been installed it can be can found in the Start
menu in ABB/Field Service Tool and can be started by clicking the Field Service
Tool icon.
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1.3 Package installation
The update/upgrades are delivered in packages and specific packages has to be
installed in order to be able to perform IED updates/upgrades.
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1.4 TCP/IP settings for PC
To get access to the TCP/IP settings for a Windows 7 machine:

 Open Control Panel and Network and Sharing Center

 Select Change adapter settings Select Local Area Connection that is
connected to the IED, right click and select Properties
 Select Internet Protocol Version 4 (TCP/IPv4) and then Properties. Before
you change the IP address, note down your present settings.
 Select, Use the following IP address: and enter the given IP address below.
This IP address must be used in order to perform the update:
o IP address: 10.1.150.1
o Subnet mask: 255.255.255.0

Figure 1: TCP/IP settings for PC network interface

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2. Prepare the IED

2.1 General
For safety reason, block the trip before executing the update/ upgrade, the IED
will reboot during the process.

If authority handling is activated in IED, the update/ upgrade process will require
login with valid username and password as defined for the IED.

2.2 IED IP-address

Check the IP address on LHMI under:

Configuration / Communication / Ethernet Configuration / FRONT:1

The IED default IP-address is 10.1.150.3 and the corresponding IP-Mask is

255.255.255.0.

The IP-address of the IED must be set to default IP-address before starting an
Upgrade.

This document will use 10.1.150.3 as the IP-address of the IED in the examples.

2.3 Enable FST access

2.3.1 Enable main FST access

Navigate and change via LHMI:
Configuration / Communication / Cyber Security / FSTACCS.

2.3.2 Enable port/access-point specific FST access

All ethernet ports in the IED has own setting for FST access, the front port is shown
below as example (other ports are under access point).

Navigate and change via LHMI:

Configuration / Communication / Ethernet configuration / Front port / AP_FRONT.
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2.4 Establish communication between PC and IED

On the front side of the IED there is a RJ-45 connector for Ethernet, connect this
to the PC.

Power up the IED, it should be running during the whole process.

Start a Command Prompt from the Windows start menu:

Start / Programs / Accessories / Command Prompt

When the IED is in ready mode, enter "ping 10.1.150.3" at the prompt, see figure
below. Check that the communication between the IED and the PC works properly,
and then close this window.
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3. Field Service Tool

3.1 General
Field Service Tool is executed by clicking the Field Service Tool icon in the start
menu.

3.2 Connection
Setting IP address is possible from connection menu / setup /IP address.
The current IP address setting will be saved and loaded next time the tool is
executed.

3.3 Help
From the Help menu, the tool instruction (this document) can be opened, as well
as an eventual package instruction, the latter may be available when a package
has been opened and if the package includes an instruction.

3.4 Reset button

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The reset button can be used after update/upgrade has started to abort the
ongoing process in FST and reset the tool to initial state. This may be used in
exceptional cases e.g. if user wants to stop the process or if FST has hung for long
time (> 30 min) and doesn’t seem to be working anymore. Then reset button
should be tried first, instead of trying to close/kill the tool, this allows the tool to
complete the process and produce printouts and logs.

The reset is only performed for FST tool, there is no reset for the IED, which may
continue update/upgrade process and end up in different states, depending on
when the reset is performed.

When reset is pressed there will be an additional confirmation dialog with info
about what stage of the process will be aborted if reset is performed.

The reset should not be performed without good reason to do so. If reset has been
performed and there are any doubt of the impact on the IED, contact ABB for
support.

3.5 IED login

If authority handling is activated in the IED, the update/upgrade process may
require login with a valid username and password as defined in the IED.
The login should be done with a user that has file write rights if nothing else is
stated.

3.6 Execute upgrade process

3.6.1 Verification
To start the upgrade process, press the Upgrade button. The Field Service Tool will
verify if it is possible to upgrade the current IED and if a mismatch is detected, the
upgrade will be denied.
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3.6.2 Performing upgrade

Upgrade process is completed

3.7 Execute update process

3.7.1 Verification
To start the update process, press the Update button. In the initial phase the Field
Service Tool will verify that it is possible to update the current IED by reading the
product information, if a mismatch is detected, the update will be denied.
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3.7.2 Performing update

Update process is completed

4. Restore IED and PC after update/upgrade

After finishing update, you must restore the IED as it was before starting the
update process, e.g. change the IP address and subnet mask back to the values it
had prior update, disable FST access and restore trip circuits.
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If you are not going to update more IEDs, then you shall restore the PC to its
previous security settings, e.g. change IP address, activate the firewall, activate
FTP server if it existed and was enabled.

5. Troubleshooting

5.1 Communication problems

At indicated communication problems with IED check/try following:

1.
 Check that your PC is physically connected to the correct IED.
 Check that IED is powered and runs normally (before
update/upgrade).
 Check Ethernet communication using ping (see chapter 2.4).
 Temporarily disable all PC firewalls during update/upgrade (windows
firewall and virus protection firewall).
 Restart IED.
 Restart FST.

2. It has been noted that communication problems may occur when performing
updates/upgrades depending on a number of factors. Even if the ping
command succeeds, there are things to look out for that might interfere
with the process.

It appears that some USB adapter drivers can cause issues with
communication reliability, possibly also depending on driver versions.

It is recommended to avoid using USB Ethernet adapters when possible, and

instead use fixed (built-in) Ethernet ports on the computer. It might be
beneficial to use the latest available drivers, especially for 64-bit OS
versions.

ABB cannot make recommendations to use specific brands of computers and

adapters as this is a dynamically changing field, but general caution is
advised. If there are communication problems during updates and upgrades,
the IED may be taken out of service inadvertently. In such cases, please
contact ABB support line for help with resolving these issues.

5.2 IED Service Mode not activating

If IED “Service Mode” is needed in update/upgrade procedure, and fails to
activate, then in addition to checks/actions above under 5.1 Communication
problems, try following:

1. Check for, and shutdown, any FTP server on the PC, and then retry.
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2. If problem persists even though you think you do not have any FTP server
running on your PC, check/try following:

There are FTP servers that can be active (e.g. Cerberus) and appear to not
conflict with FST, but still inhibit the FST process from succeeding.
To check if you have such an FTP server running, you can start command
prompt window and enter command: “ftp 127.0.0.1” (without the quotes).
If you now get a prompt to logon to an FTP server (i.e. a prompt to enter
user name and password), then you still have an active FTP server, and you
need to find out how to disable it.
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ABB AB
Grid Automation Products
721 59 Västerås, Sweden
Phone: +46 (0) 21 32 50 00

abb.com/protection-control

1MRG028040-UEN

© Copyright 2017 ABB. All rights reserved.

Specifications subject to change without
notice.