Beruflich Dokumente
Kultur Dokumente
Question 1 (Marks:20)
Multiple-choice questions: Select one (1) correct answer for each of the following. In your answer
booklet, write down only the number of the question and next to it, the number of the correct
answer. E.g. 1.6 1
Q.1.5 Groups are not static, therefore they pass through_________stages of (2)
development.
(1) 2
(2) 3
(3) 4
(4) 5
(5) 6
Q.1.8 Which of the following does not form part of the basic components of an (2)
information system.
(1) Hardware;
(2) Software;
(3) Human resources;t
(4) Both (1) and (3);
(5) None of the above.
Question 2 (Marks:10)
Match the description in Column A with the correct term from Column B. In your answer booklet,
write down only the question number and, next to it, the letter of the correct answer.
Column A Column B
Q.2.1 This method is used to appraise performance by a. Balance sheet
comparing employees doing the same or similar
work.
Q.2.2 This method evaluates employees on a series of b. Training
performance dimensions along a points scale.
Q.2.3 this method involves the description of specific c. Marketing plan
job behaviours along a continuum of intensity
Q.2.4 This is the thesis statement and states business d. High turnover
plan objectives.
Q.2.5 This is when a company's expenses e. Adult Basic Education Training
exactly match the sales or service volume (ABET)
Q.2.6 Shows the condition of the business as of a f. Graphic rating
fixed or given date.
Q.2.7 Shows your business financial activity over a g. Executive summary
period of time e.g. monthly or annually
Q.2.8 This defines all of the components of the h Revenue statement
marketing strategy.
Q.2.9 This develops basic literacy and numeracy skills. i Profit and loss statement (income
statement)
Q.2.10 Entails the improvement of an employee’s skills j Ranking
to the point where s/he can do the current job
more effectively.
k Behavioural Rating Methods
l Break-even
Question 3 (Marks:10)
South Africa is faced by serious unemployment problem which has been increasing since the dawn
of democracy in 1994. This has led the dire need to start new businesses and create employment.
Question 4 (Marks:10)
Control is one (1) of the most important functions of management. It is concerned with
monitoring activities to ensure that they are being accomplished as planned and any deviations
are corrected.
Question 5 (Marks:10)
SWOT analysis brings together the organisation’s strengths, weaknesses, opportunities and
threats in order to identify a strategic niche it can exploit.
Prepare a SWOT analysis for your college. Make use of practical examples.
Question 6 (Marks:15)
Robbins and DeCenzo (2008:235) define a group as ‘’two or more interacting and interdependent
individuals who come together to achieve particular objectives.”
Identify and discuss five (5) of the resaons why people join groups.
Question 7 (Marks:10)
Organising entails grouping together activities that are necessary to attain common objectives, as
well as allocating each group of activities to a person with the necessary authority to supervise
those responsible for performing the activities. Specialisation is one (1) of the basic principles of
organising.
Briefly discuss specialisation clearly outlining the disadvantages associated with it.
Question 8 (Marks:10)
When management make decisions, they take three (3) environmental conditions into
consideration. These conditions are certainty, risk and uncertainty.
Discuss how as a manager you can go about making decions under risk and uncertainty
conditions.
Question 9 (Marks:15)
To be considered as a valuable resource to the organisation, information must have benefits over
raw data. Information should have certain characteristics in order to be useful and of value to the
organisation.
Q.9.2 Identify and describe any three (3) characteristics of information systems required (12)
for it to be considered useful/beneficial to the organisation.
Question 10 (Marks:10)
Organisational change refers to any change of activities in an organisation; this can involve
virtually any aspect of an organisation including innovative technological developments, overall
organisational restructuring, restructuring of workgroups, etc.
Discuss the ‘external’ and ‘internal’ forces that may effect organisational change.
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