1.

13 Service and support

Manual PTV Epics ENG.pdf: PTV Epics user manual in English

PTV Vision License Borrowing.pdf: How to manage sublicenses of a Thesis license for
Vision Traffic Suite products

ReleaseNotes_Vissim_<language ID>.pdf: Release notes

Overview_CodeMeter.pdf: Information on how to use the CodeMeter Runtime Kit and set
up CodeMeter as a dongle server

VAP_<version>_<language ID>.pdf: User manual for VAP add-on module, which allows
you to simulate a freely programmable, stage or signal group oriented, traffic-actuated sig-
nal control

vap_chan_<version>_<language ID>.txt: upgrades and bug fixes in VAP/SIM

Vissim 2020 - COM Intro.pdf: Introduction into the Vissim COM interface in English

Using the Component Object Model (COM) interface and scripts, you can access data and
functions in Vissim. By default, the Vissim 2020 - COM.chm file and the COM interface
Help are saved to the directory ..\PTV Vissim 2020.00-02\Exe.
Vissim 2020 - Manual.pdf: User manual, including descriptions of functions, network
objects and attributes.

Vissim 2020 - Installation Manual.pdf: Installation instructions for the current Vissim ver-
sion

Vissim 2020 - what's new.pdf: Description of the most important changes in Vissim 11 com-
pared to Vissim 2020

They contain information on changes, bug fixes, and new features available in the Vissim
service packs. You can access the information by keyword search. New service packs are
provided for download on a regular basis on the PTV GROUP website.
VisVAP <version> <language ID>.pdf: User manual VisVAP (tool that allows you to display
the program logic as a flow chart)

The directory ..\Doc\Eng\ also includes the following documentation:

Manual_RBC.pdf: Ring Barrier Controller Manual
Manual_Synchro_Import.pdf: Synchro Import Manual
release_notes_RBC.txt: Ring Barrier Controller Release Notes

1.13 Service and support

With Vissim you receive extensive technical documentation and can call on the services of
PTV GROUP. PTV GROUP provides technical support in the following cases:

© PTV GROUP 51