Job Bulletin 1/27/11 11:01 AM

CITY OF SANTA MONICA

Human Resources Department
1685 Main Street, Room 101 , P.O. Box 2200
Santa Monica, CA 90401
Main Phone:310-458-8246
Web Address:http://www.smgov.net/hr

SENIOR ADMINISTRATIVE ANALYST - HOMELESS

Exam #:100837-02
SERVICES
An Equal Opportunity Employer

SALARY
$6,391.00 - $7,890.00 Monthly

ISSUE DATE: 11/01/10 CLOSE DATE: 01/13/11

NOTE: If three or more qualified City employees apply and pass the examination, a
promotional list will be established in addition to an open-competitive list. If fewer than
three qualified City employees pass the examination, the appointing authority, in
accordance with the City's civil service rules and regulations, can decline to use a
promotional list, in which case a promotional list will not be established for this position.

Job Summary

(RE-ISSUED) Monitors, develops and recommends policy in program areas relating to

homelessness. Plans, organizes, conducts and implements complex administrative projects
relating to the City’s continuum of homeless service delivery.

Major Duties

Assists in the administration of the City’s Community Development Grants Program specific
to homelessness, including the establishment of funding priorities and recommendations
with respect to homeless programs.

Monitors contract compliance for City-funded agencies. Reviews and assesses audited
financial statements from City-funded agencies.

Ensures the City remains in compliance with respect to its contracts with external funding
agencies, (e.g., state and federal agencies and the Los Angeles Homeless Services
Authority).

Plans, organizes and directs special programs and projects in the area of homeless issues
and services including funding applications to external funding agencies.

Provides technical assistance to non-profit organizations on program development, policies

and procedures, project budget, documentation and data collection, program outcomes,

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and other administrative and fiscal areas.

Works with City divisions, non-profit service providers, other community organizations and
members of the public to ensure the effective coordination of homeless services within the
continuum of care, consistent with policies adopted by the City.

Works with regional homeless organizations and coalitions to ensure the coordination of
homeless services across the region.

Provides technical training and support for the City’s Homeless Information Management
System (HMIS), including report writing and building ad hoc queries.

Procures and manages consultants engaged by the City to work on homeless issues.

Participates in the preparation of a variety of reports including staff reports, fiscal and/or
budgetary reports and required federal, state and local plans and reports.

Conducts complex and/or administrative research, studies and surveys. Prepares reports
on sensitive topics recommending appropriate courses of action for solutions and/or
advocacy on homeless issues.

Acts as a resource to the public, City Departments, commissions and other organizations
on homeless issues.

Makes presentations to boards and commissions, public and non-profit agencies and other
community groups on issues relating to homelessness.

Provides staff support to City Commissions, including the Social Services Commission, as
assigned.

Provides administrative support to the division through participation in team meetings and
provides input regarding division programs, policies and procedures.

Researches, analyses and interprets data and other information related to homeless
programs and policies.

Coordinates the responses and follow-up for public complaints, inquiries, requests and
suggestions. Ensures that complaints are dealt with in a timely and effective manner.
Disseminates accurate information regarding homelessness and homeless programs to
the public.

Keeps abreast of new legislation, regulations and policies relevant to division’s operations
and recommends and/or makes adjustments to division’s procedures to ensure compliance.

Assigns, monitors and reviews work of support staff, as assigned.

Performs other related duties, as assigned.

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Minimum Qualifications

Knowledge, Abilities and Skills:

Knowledge of:

The homeless population, including subpopulations, predominant homeless issues and

barriers to stable housing and income.

Homeless service needs, programs and related community issues.

Best practices in program and project development, implementation and evaluation relating
to homeless populations.

Development of and processes associated with Request for Proposals (RFPs).

Grants and contractual agreement management.

Budget development and management.

Report and grant writing techniques.

Supervisory principles and practices.

Best practices in service delivery funding sources and other resources relating to homeless
populations.

Principles of staff training and supervision.

Effective supervisory techniques.

Effective customer service techniques.

Ability to:

Develop, implement and administer homeless projects and programs.

Analyze large quantities of data and synthesize major issues and potential solutions, make
decisions regarding program development and operations, resource needs and budgetary
requirements.

Interpret, explain and apply applicable local, state and federal laws, legislation and
regulations pertaining to homelessness.

Analyze and apply federal and local monitoring, reporting performance and audit
requirements.

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Establish and maintain effective and cooperative working relationships with City employees
and a wide variety of individuals, agencies, boards, commissions, community organizations
and the general public.

Supervise, train and evaluate the work of staff.

Review and analyze program budgets and fiscal reports.

Analyze and solve administrative and budgeting problems.

Prepare analytical reports, including staff reports to Council and Commissions.

Communicate effectively both orally and in writing.

Provide effective customer service.

Maintain accurate records and files.

Skill in:

Independent, complex problem solving and analysis.

Dealing with the public.

Working cooperatively with community groups.

Writing reports and correspondence.

Using a personal computer and applicable software applications.

Education, Training and Experience:

Graduation from an accredited college or university with a Bachelor’s degree in Public
Administration, Urban Planning, Social Welfare or a related field.

Three years of recent, paid, work experience developing, organizing, evaluating and
managing homeless service programs, providing high level administrative support, and
preparing complex analytical reports in either a social service or government setting.

Licenses and Certificates:

Possession of a valid Class C driver license.

HOW TO APPLY: Applicants must file a clear, concise, completed City Application along with any
required supplemental applications with the Human Resources Department by the filing deadline. No
postmarks will be accepted.

NOTE: You must submit a copy of your college diploma/transcript. Applicants who indicated receipt

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of degree from a foreign institution must provide United States degree and credential equivalency
verification along with a copy of your college diploma/transcript. All materials must be received in the
Human Resources Department no later than close of business on the application closing date. You
may send a scanned copy of your college diploma or transcript to mia.jensen@smgov.net or fax a
copy to the attention of Mia Jensen at (310) 656-5705. Failure to do so will result in your application
being disqualified.

SELECTION PROCESS: All applicants will be reviewed and only those candidates determined to be
most qualified on the basis of experience, training and education, as submitted, will be invited to
participate further in the selection process.

Testing will consist of the following:

Oral Interview: 100%

BACKGROUND INVESTIGATIONS: Candidates who have successfully completed all prior phases
of the selection process will be subject to a thorough background investigation.

NOTE: If three or more qualified City employees apply and pass the examination, a promotional list
will be established in addition to an open-competitive list. If fewer than three qualified City employees
pass the examination, the appointing authority, in accordance with the City’s civil service rules and
regulations, can decline to use a promotional list, in which case a promotional list will not be
established for this position.

APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: Mia Jensen

http://www.smgov.net/hr 310-458-8246
Job Title:Senior Administrative Analyst - Homeless Services
Exam #:100837-02

Senior Administrative Analyst - Homeless Services Supplemental Questionnaire

* 1. Describe your experience working with homeless service programs. Please specify your
involvement in policy development (local, state and/or federal level), program
administration, program coordination, direct services and/or advocacy, including research
and report writing experience, as well as making formal presentations and facilitating
working meetings. Discuss one specific example in your past work experience that
demonstrates your problem-solving abilities, including your ability to facilitate the
coordination of staff from different agencies and organizations toward a common purpose.

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* 2. Discuss what you think are the issues currently affecting the homeless population in the
City of Santa Monica. What approaches to service delivery do you feel would be most
appropriate to meet their needs? What would be optimal outcomes to service delivery and
how could they be measured? What are some of the barriers to service delivery and
achieving outcomes?

* 3. Describe a complex homeless specific project which you have overseen from
conceptualization/planning through full implementation. Identify your major challenges and
how you addressed them. Provide specifics including your role in conceptualizing,
budgeting, managing and evaluating the project. Please attach a sample of your written
work related to the project/program described (e.g., staff report, brochure, memo, etc.).

* 4. Describe your experience in the areas of fiscal management, budget analysis, grants
management, technical assistance provision and/or monitoring of non-profit homeless
service programs.

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