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5 Keys to Enterprise Cloud Computing

.........................................................................................................................7 carpathiahosting..6 Conclusion .........................5 InstantOnTM Solutions ...............................................................................................................................................................3 Cloud Economics....2 Limitations of the Public Cloud .................................4 Enterprise Cloud ............com/EnterpriseCloud powered by ....................................................................................................................................................Contents Introduction .........1 5 Keys to Enterprise Clouds ............................................

to pay-as-you-go computing power and storage space. carpathiahosting. to a systems architecture abstracted from physical location and ownership. But what is it? Gaining agreement on the definition of cloud computing in the tech industry is approaching the level of a religious war. to software as a service.com/EnterpriseCloud powered by . sometimes referred to as the “third revolution” in the IT industry.1 Introduction Cloud computing. with definitions running the gamut -.describing everything from simple shared infrastructure. follows the personal computer and Internet “revolutions” and is already transforming the way we think about computing.

which led to the development of Amazon Web Services™.2 T he cloud concept represents a fundamental shift in computing. portal. Designed for production-ready enterprise applications. Now Amazon. These services include 800# support. Enterprise cloud solutions must also be architected to support a hybrid carpathiahosting. 24/7/365) should be a natural extension of enterprise cloud solutions.com/EnterpriseCloud powered by . The cloud concept represents a fundamental shift in computing. compliance and IT accountability. Customer support services typically offered with traditional managed services (i. Enterprise-grade provisioning. 3. Microsoft® Windows® Azure™ and others provide access to their compute resources using a pay-as-you-go model that creates financial value around their previously under-utilized IT assets. Quite simply. In Amazon’s case. billing and support. Support for private cloud Enterprise cloud services Key #1 . providing a platform for agile and cost-effective business applications and IT infrastructure. billing and accountability Most public cloud solutions are based on credit-card billing models with no ability to generate monthly invoices or detailed billing information around resource utilization. Architected for hybrid computing. Ultimately. 2. 5 Keys to Enterprise Clouds 1.Designed for Production-ready Applications Enterprises seeking to use cloud solutions. enterprises rarely experience these kinds of patterns.whether in their own corporate datacenter or in a 3rd-party hosting facility. providing a platform for agile and cost-effective business applications and IT infrastructure.. Amazon.e. the poster child for this kind of usage. must choose a cloud solution that is engineered for production-ready applications. cloud computing is the convergence of virtualization technology and utility-based billing. New traffic patterns.com®. Key #2 – Enterprise-grade support. Most public cloud solutions assume applications are deployed on a simple network with minimal security. new forms of content and new applications are key drivers of the need for dynamically allocated. the solution should be able to support private networking. Key #3 – Architected for hybrid computing. 5. enterprise grade virtual appliances and full visibility into the lifecycle of IT applications running in the cloud. blending cloud with dedicated hosting. While these extreme use cases of cloud computing show the power of the model for content providers and highly seasonal businesses. blending cloud with dedicated hosting All enterprises have dedicated infrastructure . scalable compute resources. It is no longer feasible to pre-provision to account for the peaks of demand. really created the cloud computing movement as we know it today. Enterprises demand a greater degree of financial and operational accountability where traditional billing controls and payment terms/conditions are part of the solution. trouble ticketing and access to solution engineers that can help build a cloud solution. infrastructure was optimized to handle the surge in retail traffic from Black Friday through the New Year. 4. The under-utilized resources—largely idle for the rest of the year—represented a huge opportunity cost for the company.

To allow multiple people to collaborate on a single cloud deployment. For example. but overlay a SLA or revenue generating solution. virtual development and test and compliant clouds that meet key federal and commercial compliance standards including FISMA. is something taken for granted in every traditionally hosted environment. virtual storage. In the public cloud. virtual compute. This is the underpinning of enterprise architectures and used to define traditionally-hosted security domains and boundaries. Enterprise cloud services should include at a minimum: virtual networking. there is no invoicing in the traditional sense. This begins with the network and the ability to securely interconnect cloud and dedicated resources by extending to the orchestration layer. Key #5 – Enterprise Cloud Services Choosing an enterprise cloud provider that provides actual services on their cloud infrastructure will significantly decrease the time to deployment and increase scale and stability. and customers want a human to talk to directly. With significant commercial and federal customers. basically everyone is on the same network. carpathiahosting.3 computing model that combines cloud/virtual infrastructure and dedicated infrastructure in a single solution. • vIrTuAL MAChInES Or vIrTuAL EnvIrOnMEnTS? Private networking. HIPAA and PCI. Common themes Carpathia Hosting has heard from its customers include: • AuThEnTICATIOn / uSEr ACCESS MOdELS Public clouds assume one person in each organization has full control over all operations. Enterprises and federal customers especially are looking for much more than a credit card swipe to support production environments. To enforce security controls. you need to do so with local firewalling in each virtual machine’s operating system. enterprises and federal agencies have begun evaluating cloud technology and not surprisingly.such as 800 numbers. These solutions make use of the same technology as Carpathia’s InstantOn™ cloud allowing customers to move workloads between private cloud and InstantOn solutions. those running on the Citrix® XenServer® platform offer significant savings over a VMware®-based solution (typically a quarter of the cost) while still providing enterprise grade virtualization with full support.com/EnterpriseCloud powered by . enabling dynamic provisioning of resources to meet the workloads of the enterprise to provide cloud-bursting. which allows two or more machines to communicate in isolation. etc. Forums. simply one line on the buyer’s credit card. • CuSTOMEr SErvICE Enterprises are looking for more traditional ways to interact with customer service -. Key #4 – Private clouds Private clouds allow enterprise customers full control over their IT platform. Carpathia Hosting has gained a lot of insight into what customers think about using public clouds for their own production-ready applications. most public clouds recommend sharing accounts. • InvOICIng / bILLIng Often. have come to the conclusion that public cloud as we know it today is not a viable solution for core enterprise IT infrastructure. virtual disaster recovery. trouble-ticketing systems. Limitations of the Public Cloud Over the last 24 months. DIACAP. Twitter and other new methods work great for non-mission critical apps.

See www. If. Paying 15 cents per GB sounds like a great value if you are purchasing in small increments. if you are able to commit to a larger block of storage -. InstantOn™. and the cloud costs were 45% more than the internally calculated costs. customers would expect to pay $1. However. Before moving to the cloud. TICKETIng And SErvICE MAnAgEMEnT In the public cloud. and you are quickly closer to $5. The cloud makes more sense in situations where you need to grow in smaller increments or to scale up and down to meet the peaks and troughs of customer usage. Enterprise customers running production applications demand service management delivered as part of the solution and expect the contents of the virtual machines to be monitored for health. The cloud makes more sense in situations where you need to grow in smaller increments or to scale up and down to meet the peaks and troughs of customer usage. the first billing statement was received.$2. The issue? The model was built on a per CPU hour basis.WhatIsInstantOn. as a customer. Another good example of how cloud economics can break down is storage. a ROI was created to highlight immediate savings. These challenges have driven the development of our own 2nd generation enterprise cloud solution.000 a month. These are just a few of the challenges Carpathia Hosting has heard from customers who are adopting or evaluating cloud solutions.800 . In a hosted environment assuming some degree of redundancy in storage. cooling. the customer wasn’t able to switch off virtual machines – thus driving the cost up – and exposing one of the significant challenges of this approach. however. One month into the project. performance and availability. In this case. Because of the application architecture. buying managed dedicated can often be more effective. Cloud Economics Cloud is not always the most economical solution to IT problems.com to find out more about Carpathia Hosting’s hybrid approach to dedicated hosting and cloud computing.500 per month! Add in bandwidth charges for access to the data. Many content providers have looked at simple storage solutions like those provided by public cloud providers. you can commit to a specific amount of resources (be they compute or storage). For example. This is a good financial use case for a hybrid solution of dedicated and cloud resources.this comes in at $4. etc.com/EnterpriseCloud powered by .400 per month for the same amount of storage. a customer moved its financial support system to a public cloud provider from an internally hosted solution. the person deploying solutions is on the hook to provide service management.4 • MOnITOrIng. dedicated has much higher I/O rates. carpathiahosting. miscellaneous charges for access to the data.lets say 30TB -. The model was extremely complete and took into account power.

cloud on-boarding is something enterprises are coming to expect. It’s basically a definition of a set of controls and an auditor’s review and opinion on those controls. SAS70 Type II is the “must-have” certification for all hosting companies. once a month having some extra horsepower to close the books is great. and web servers via vlans/virtual switches. They also look for “topology” in that virtual appliances . needs it up quickly. Many enterprise cloud deployments are “project”-based — that is. understanding the ROI. Additionally. group or application.g. we get a little more insight into the characteristics that become more important for an enterprise vs. enterprises are looking for consulting and professional services. the enterprise needs to add a new feature (e. There is also the need for short-term project-based solutions (e. It’s basically a definition of a set of controls and an auditor’s review and opinion on those controls.such as loadbalancers .0/developer customer. etc. Sharing the auditor’s opinions of these controls is something enterprises often demand. blueprints created and run books produced. potential savings. A control could be as simple as “we lock the datacenter door. building a migration strategy and developing a DR plan – all key items an enterprise looks for when embracing the cloud. they need more than just a flat pool of virtual machines. InstantOn V2 is hosted in two SAS70 Type II facilities. Grouping allows architecture to be defined. but it’s not an hour-by-hour swing of multiples of the environment we might see from a social media site. CRM).need to connect to firewalls. etc. Let’s start with the facility. Sure. Very few public cloud providers offer this level of transparency. wants to avoid capital expense. carpathiahosting. The need for extreme elasticity is rarely included in the workloads of an enterprise. but when it comes to moving applications and data to the cloud. Having great API’s and web UI’s.com/EnterpriseCloud powered by . a company needing a development environment for a few months to build out a new version of an app.” which an auditor could review and pass. They want the same degree of isolation they have with today’s dedicated infrastructure. If we take a look at enterprise workloads. etc. is fine. a 2. InstantOn V2 is hosted in two SAS70 Type II facilities.) When enterprises do take the plunge. SAS70 Type II is the “musthave” certification for all hosting companies.5 Enterprise Cloud Carpathia Hosting developed InstantOn to meet the needs of customers as they experienced challenges on-boarding applications to public clouds. do a trial with a new software solution. They need help understanding what should move and what should remain on dedicated infrastructure.g. They look for a higher-level construct.

this ever-expanding list is focused on common enterprise IT challenges. Storage can be shared between multiple virtual machines and dedicated servers with multiple copies of each object. These solutions can be deployed in minutes to create the agility required for today’s IT.6 InstantOnTM Solutions Carpathia cloud architects can help design a solution that meets your business and financial demands. Disaster Recovery Development Test Cloud Orchestration Desktop *Virtual CLOUD SOLUTIONS Virtual Networking Virtual Compute Virtual Storage *Q2 2010 CLOUD FOUNDATION InstantOn also has a number of cloud solutions available. InstantOn uses Citrix® XenServer™ 5. Combines the advantages of cloud technology such as dynamic scaling and instant provisioning and a fully managed environment. Using our cloud foundation. Storage is provided in redundant configuration that is persistent after virtual machines are stopped. • vIrTuAL nETwOrKIng Networking solutions to support virtual compute and storage allowing InstantOn to be deployed in enterprise configurations taking advantage of solutions like Citrix® Netscaler® VPX™. we can take cloud compute. • vIrTuAL COMPuTE On-demand computing services for both simple virtual machines and complex topologies including connections to existing dedicated infrastructure in a secure manner. carpathiahosting. storage and networking building blocks and construct a solution. • vIrTuAL STOrAgE Object and block storage solutions designed to support enterprise compute requirements.5 hypervisor providing industrial level technology and support for virtualization. • PrIvATE CLOud Or PrIvATE vIrTuAL dATACEnTErS Virtual Compute and Storage solutions deployed in a private or reserved deployment.com/EnterpriseCloud powered by .

carpathiahosting. Pay for cloud resources on-demand during DR testing and DR events. MPX™ and Citrix Cloud Center™.9494.carpathiahosting. and are trademarks of Citrix Systems.5577 References to other products are made to show compatibility. enterprises look for the right blend of people.200.com/EnterpriseCloud powered by . and/or one or more of its subsidiaries.9494 Fax: 1. • vIrTuAL dEvELOPMEnT & TEST Virtual Compute and Storage solutions designed specifically for test labs for easy deployment and promotion into production at a dramatically lower price-point than deploying dedicated development and test lab environments.703.997. All companies and/or products mentioned in this document are registered or trademarked by their respective organizations. Carpathia Hosting qualifies as a small business. unless otherwise noted. managed services and cloud computing. Patent and Trademark Office and in other countries. forcing them into a cloud solution that meets the service providers requirements to scale and manage their own standardized cloud offering.3900 Toll Free: 1. Founded in 2003. enterprise cloud is a little more than “enterprises using the cloud”.888. Carpathia Hosting is a growing. Carpathia Hosting consistently delivers an experience that exceeds customers’ expectations. Carpathia’s suite of services is designed for organizations seeking scalable. process and technology.com/EnterpriseCloud Citrix®. carpathiahosting. Carpathia Hosting is a leading provider of managed hosting services. VPX™. • vIrTuAL dISASTEr rECOvEry Replicated data ensures you have a current offsite copy of mission critical information at a fraction of the cost of traditional disaster recovery solutions. Virginia 20147 Voice:1. and may be registered in the U. CORPORATE: 43480 Yukon Drive. reliable and compliant IT infrastructure and management for some of the world’s most demanding enterprises and federal agencies. the battle for the cloud would be over. visit www. InstantOn. profitable business run by a seasoned management team with deep experience in delivering enterprise hosting solutions including colocation. robust and enterprise-grade hosting solutions that can be quickly provisioned or tailored to meet unique requirements. The key is for an enterprise to define its requirements and seek out a cloud service provider that will work with a customer to architect and implement the right solution vs. delivering secure. XenServer™. or visit www. Inc.com for more information. The inclusion of third party products does not infer endorsement by these parties.200.S. NetScaler®. secure. Enhancements include RSA authentication. Backed by its E3 Promise. Suite 200 Ashburn. To support mission critical workloads.7 • COMPLIAnT CLOud Designed to meet government IT standards including FISMA and DIACAP. Contact Carpathia Hosting at 1.888. There is plenty of room for innovation in the enterprise cloud realm. The cloud isn’t one size fits all — if it was.840. For more information on Carpathia Hosting’s unique enterprise cloud solution. All other trademarks and registered trademarks are property of their respective owners.703. Private Hosted Cloud Compliant Cloud SPECIALIZED CLOUDS Cloud Orchestration Virtual Networking Virtual Compute Virtual Storage CLOUD FOUNDATION Conclusion As we’ve seen here. SSL VPN for management access and inter/intra virtual machine firewalling.