WHITE PAPER

5 Keys to Enterprise Cloud Computing

.........................5 InstantOnTM Solutions ........................Contents Introduction ................com/EnterpriseCloud powered by ...............7 carpathiahosting.........................2 Limitations of the Public Cloud ......................................................................................................6 Conclusion .................................1 5 Keys to Enterprise Clouds .....................3 Cloud Economics......................................................................................................................................................................................................4 Enterprise Cloud ..................................................................................................

sometimes referred to as the “third revolution” in the IT industry. to a systems architecture abstracted from physical location and ownership. to pay-as-you-go computing power and storage space. carpathiahosting.com/EnterpriseCloud powered by . follows the personal computer and Internet “revolutions” and is already transforming the way we think about computing. But what is it? Gaining agreement on the definition of cloud computing in the tech industry is approaching the level of a religious war. with definitions running the gamut -.describing everything from simple shared infrastructure. to software as a service.1 Introduction Cloud computing.

2 T he cloud concept represents a fundamental shift in computing. must choose a cloud solution that is engineered for production-ready applications. providing a platform for agile and cost-effective business applications and IT infrastructure. Amazon. Microsoft® Windows® Azure™ and others provide access to their compute resources using a pay-as-you-go model that creates financial value around their previously under-utilized IT assets. Now Amazon. scalable compute resources. The cloud concept represents a fundamental shift in computing. infrastructure was optimized to handle the surge in retail traffic from Black Friday through the New Year. the solution should be able to support private networking. Quite simply. Key #2 – Enterprise-grade support. 2. cloud computing is the convergence of virtualization technology and utility-based billing.com/EnterpriseCloud powered by . Ultimately. billing and accountability Most public cloud solutions are based on credit-card billing models with no ability to generate monthly invoices or detailed billing information around resource utilization. trouble ticketing and access to solution engineers that can help build a cloud solution. billing and support. Enterprise cloud solutions must also be architected to support a hybrid carpathiahosting. It is no longer feasible to pre-provision to account for the peaks of demand. 5 Keys to Enterprise Clouds 1. Support for private cloud Enterprise cloud services Key #1 .com®. 3.. Architected for hybrid computing. The under-utilized resources—largely idle for the rest of the year—represented a huge opportunity cost for the company. enterprises rarely experience these kinds of patterns. blending cloud with dedicated hosting All enterprises have dedicated infrastructure . which led to the development of Amazon Web Services™. new forms of content and new applications are key drivers of the need for dynamically allocated. In Amazon’s case. New traffic patterns. These services include 800# support. 5. Enterprises demand a greater degree of financial and operational accountability where traditional billing controls and payment terms/conditions are part of the solution. Enterprise-grade provisioning. While these extreme use cases of cloud computing show the power of the model for content providers and highly seasonal businesses. Most public cloud solutions assume applications are deployed on a simple network with minimal security.Designed for Production-ready Applications Enterprises seeking to use cloud solutions.e. really created the cloud computing movement as we know it today. portal. blending cloud with dedicated hosting. providing a platform for agile and cost-effective business applications and IT infrastructure. the poster child for this kind of usage. enterprise grade virtual appliances and full visibility into the lifecycle of IT applications running in the cloud. compliance and IT accountability.whether in their own corporate datacenter or in a 3rd-party hosting facility. Customer support services typically offered with traditional managed services (i. 4. 24/7/365) should be a natural extension of enterprise cloud solutions. Designed for production-ready enterprise applications. Key #3 – Architected for hybrid computing.

DIACAP. • vIrTuAL MAChInES Or vIrTuAL EnvIrOnMEnTS? Private networking. Twitter and other new methods work great for non-mission critical apps. • InvOICIng / bILLIng Often. Common themes Carpathia Hosting has heard from its customers include: • AuThEnTICATIOn / uSEr ACCESS MOdELS Public clouds assume one person in each organization has full control over all operations. virtual compute. To enforce security controls. Enterprises and federal customers especially are looking for much more than a credit card swipe to support production environments. Forums. This begins with the network and the ability to securely interconnect cloud and dedicated resources by extending to the orchestration layer. and customers want a human to talk to directly. enterprises and federal agencies have begun evaluating cloud technology and not surprisingly. Carpathia Hosting has gained a lot of insight into what customers think about using public clouds for their own production-ready applications. virtual development and test and compliant clouds that meet key federal and commercial compliance standards including FISMA. With significant commercial and federal customers. virtual storage. To allow multiple people to collaborate on a single cloud deployment. basically everyone is on the same network. enabling dynamic provisioning of resources to meet the workloads of the enterprise to provide cloud-bursting. • CuSTOMEr SErvICE Enterprises are looking for more traditional ways to interact with customer service -.com/EnterpriseCloud powered by . those running on the Citrix® XenServer® platform offer significant savings over a VMware®-based solution (typically a quarter of the cost) while still providing enterprise grade virtualization with full support. but overlay a SLA or revenue generating solution. there is no invoicing in the traditional sense. you need to do so with local firewalling in each virtual machine’s operating system. For example. Key #5 – Enterprise Cloud Services Choosing an enterprise cloud provider that provides actual services on their cloud infrastructure will significantly decrease the time to deployment and increase scale and stability. is something taken for granted in every traditionally hosted environment.such as 800 numbers. which allows two or more machines to communicate in isolation. virtual disaster recovery. Key #4 – Private clouds Private clouds allow enterprise customers full control over their IT platform. Enterprise cloud services should include at a minimum: virtual networking. These solutions make use of the same technology as Carpathia’s InstantOn™ cloud allowing customers to move workloads between private cloud and InstantOn solutions. Limitations of the Public Cloud Over the last 24 months. most public clouds recommend sharing accounts. In the public cloud. carpathiahosting. This is the underpinning of enterprise architectures and used to define traditionally-hosted security domains and boundaries.3 computing model that combines cloud/virtual infrastructure and dedicated infrastructure in a single solution. etc. HIPAA and PCI. have come to the conclusion that public cloud as we know it today is not a viable solution for core enterprise IT infrastructure. trouble-ticketing systems. simply one line on the buyer’s credit card.

Many content providers have looked at simple storage solutions like those provided by public cloud providers. buying managed dedicated can often be more effective. These challenges have driven the development of our own 2nd generation enterprise cloud solution. the person deploying solutions is on the hook to provide service management.lets say 30TB -. TICKETIng And SErvICE MAnAgEMEnT In the public cloud. Paying 15 cents per GB sounds like a great value if you are purchasing in small increments. as a customer.400 per month for the same amount of storage. if you are able to commit to a larger block of storage -. performance and availability.this comes in at $4. carpathiahosting. Enterprise customers running production applications demand service management delivered as part of the solution and expect the contents of the virtual machines to be monitored for health. If. Because of the application architecture. Cloud Economics Cloud is not always the most economical solution to IT problems. Before moving to the cloud. InstantOn™. a customer moved its financial support system to a public cloud provider from an internally hosted solution. miscellaneous charges for access to the data. cooling. etc.4 • MOnITOrIng.500 per month! Add in bandwidth charges for access to the data. However.com/EnterpriseCloud powered by . however.$2. the customer wasn’t able to switch off virtual machines – thus driving the cost up – and exposing one of the significant challenges of this approach. you can commit to a specific amount of resources (be they compute or storage). These are just a few of the challenges Carpathia Hosting has heard from customers who are adopting or evaluating cloud solutions. In a hosted environment assuming some degree of redundancy in storage.com to find out more about Carpathia Hosting’s hybrid approach to dedicated hosting and cloud computing. Another good example of how cloud economics can break down is storage. and the cloud costs were 45% more than the internally calculated costs. The cloud makes more sense in situations where you need to grow in smaller increments or to scale up and down to meet the peaks and troughs of customer usage. See www. The cloud makes more sense in situations where you need to grow in smaller increments or to scale up and down to meet the peaks and troughs of customer usage. The issue? The model was built on a per CPU hour basis. and you are quickly closer to $5. dedicated has much higher I/O rates. In this case. the first billing statement was received.000 a month. For example. This is a good financial use case for a hybrid solution of dedicated and cloud resources.WhatIsInstantOn. customers would expect to pay $1. One month into the project. The model was extremely complete and took into account power.800 . a ROI was created to highlight immediate savings.

a 2.need to connect to firewalls.g. InstantOn V2 is hosted in two SAS70 Type II facilities. needs it up quickly. cloud on-boarding is something enterprises are coming to expect. Grouping allows architecture to be defined. They look for a higher-level construct. SAS70 Type II is the “must-have” certification for all hosting companies. Many enterprise cloud deployments are “project”-based — that is. etc. They need help understanding what should move and what should remain on dedicated infrastructure.com/EnterpriseCloud powered by . Sharing the auditor’s opinions of these controls is something enterprises often demand. It’s basically a definition of a set of controls and an auditor’s review and opinion on those controls. we get a little more insight into the characteristics that become more important for an enterprise vs. CRM).” which an auditor could review and pass.0/developer customer. Let’s start with the facility. building a migration strategy and developing a DR plan – all key items an enterprise looks for when embracing the cloud.) When enterprises do take the plunge.5 Enterprise Cloud Carpathia Hosting developed InstantOn to meet the needs of customers as they experienced challenges on-boarding applications to public clouds. Very few public cloud providers offer this level of transparency. A control could be as simple as “we lock the datacenter door. is fine. they need more than just a flat pool of virtual machines. but when it comes to moving applications and data to the cloud. and web servers via vlans/virtual switches. If we take a look at enterprise workloads. SAS70 Type II is the “musthave” certification for all hosting companies. understanding the ROI. InstantOn V2 is hosted in two SAS70 Type II facilities. once a month having some extra horsepower to close the books is great. a company needing a development environment for a few months to build out a new version of an app. It’s basically a definition of a set of controls and an auditor’s review and opinion on those controls. do a trial with a new software solution. Having great API’s and web UI’s. enterprises are looking for consulting and professional services. The need for extreme elasticity is rarely included in the workloads of an enterprise. etc. wants to avoid capital expense. Sure. group or application. They want the same degree of isolation they have with today’s dedicated infrastructure. blueprints created and run books produced.g. They also look for “topology” in that virtual appliances . There is also the need for short-term project-based solutions (e.such as loadbalancers . carpathiahosting. potential savings. etc. Additionally. but it’s not an hour-by-hour swing of multiples of the environment we might see from a social media site. the enterprise needs to add a new feature (e.

• vIrTuAL STOrAgE Object and block storage solutions designed to support enterprise compute requirements.6 InstantOnTM Solutions Carpathia cloud architects can help design a solution that meets your business and financial demands. Using our cloud foundation. Storage is provided in redundant configuration that is persistent after virtual machines are stopped. this ever-expanding list is focused on common enterprise IT challenges. storage and networking building blocks and construct a solution. InstantOn uses Citrix® XenServer™ 5. • PrIvATE CLOud Or PrIvATE vIrTuAL dATACEnTErS Virtual Compute and Storage solutions deployed in a private or reserved deployment. Storage can be shared between multiple virtual machines and dedicated servers with multiple copies of each object. Disaster Recovery Development Test Cloud Orchestration Desktop *Virtual CLOUD SOLUTIONS Virtual Networking Virtual Compute Virtual Storage *Q2 2010 CLOUD FOUNDATION InstantOn also has a number of cloud solutions available.5 hypervisor providing industrial level technology and support for virtualization. we can take cloud compute. • vIrTuAL nETwOrKIng Networking solutions to support virtual compute and storage allowing InstantOn to be deployed in enterprise configurations taking advantage of solutions like Citrix® Netscaler® VPX™. These solutions can be deployed in minutes to create the agility required for today’s IT. Combines the advantages of cloud technology such as dynamic scaling and instant provisioning and a fully managed environment. carpathiahosting. • vIrTuAL COMPuTE On-demand computing services for both simple virtual machines and complex topologies including connections to existing dedicated infrastructure in a secure manner.com/EnterpriseCloud powered by .

MPX™ and Citrix Cloud Center™.840. secure. Contact Carpathia Hosting at 1.888. • vIrTuAL dEvELOPMEnT & TEST Virtual Compute and Storage solutions designed specifically for test labs for easy deployment and promotion into production at a dramatically lower price-point than deploying dedicated development and test lab environments. VPX™. carpathiahosting.com for more information. Enhancements include RSA authentication. Carpathia Hosting is a leading provider of managed hosting services. Pay for cloud resources on-demand during DR testing and DR events.703. visit www. and are trademarks of Citrix Systems.888. NetScaler®. The key is for an enterprise to define its requirements and seek out a cloud service provider that will work with a customer to architect and implement the right solution vs. Inc.703. profitable business run by a seasoned management team with deep experience in delivering enterprise hosting solutions including colocation. For more information on Carpathia Hosting’s unique enterprise cloud solution. Patent and Trademark Office and in other countries.3900 Toll Free: 1. Suite 200 Ashburn. delivering secure. unless otherwise noted. enterprise cloud is a little more than “enterprises using the cloud”.carpathiahosting. All other trademarks and registered trademarks are property of their respective owners. The cloud isn’t one size fits all — if it was. • vIrTuAL dISASTEr rECOvEry Replicated data ensures you have a current offsite copy of mission critical information at a fraction of the cost of traditional disaster recovery solutions.S. There is plenty of room for innovation in the enterprise cloud realm. Carpathia Hosting consistently delivers an experience that exceeds customers’ expectations. SSL VPN for management access and inter/intra virtual machine firewalling.5577 References to other products are made to show compatibility. All companies and/or products mentioned in this document are registered or trademarked by their respective organizations. process and technology.carpathiahosting. or visit www. reliable and compliant IT infrastructure and management for some of the world’s most demanding enterprises and federal agencies. robust and enterprise-grade hosting solutions that can be quickly provisioned or tailored to meet unique requirements. Private Hosted Cloud Compliant Cloud SPECIALIZED CLOUDS Cloud Orchestration Virtual Networking Virtual Compute Virtual Storage CLOUD FOUNDATION Conclusion As we’ve seen here. The inclusion of third party products does not infer endorsement by these parties.com/EnterpriseCloud Citrix®.200. Virginia 20147 Voice:1.9494 Fax: 1. enterprises look for the right blend of people. forcing them into a cloud solution that meets the service providers requirements to scale and manage their own standardized cloud offering.com/EnterpriseCloud powered by . Backed by its E3 Promise. Carpathia Hosting is a growing. Carpathia Hosting qualifies as a small business. InstantOn. Carpathia’s suite of services is designed for organizations seeking scalable. the battle for the cloud would be over. Founded in 2003. and/or one or more of its subsidiaries. XenServer™. and may be registered in the U. To support mission critical workloads.997. managed services and cloud computing.7 • COMPLIAnT CLOud Designed to meet government IT standards including FISMA and DIACAP.9494.200. CORPORATE: 43480 Yukon Drive.