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A Report on the
Organisation Study in
HLL
LIFECARE

By

ROSHMA S

Register No.: 0109614044

Of

NOORUL ISLAM CENTRE FOR HIGHER EDUCATION

A TRAINING REPORT

Submitted to the

FACULTY OF SCHOOL OF MANAGEMENT

In partial fulfillment of the requirements

for the award of the degree
of

MASTER OF BUSINESS ADMINISTRATION

Noorul Islam Centre for Higher Education

Noorul Islam University, Kumaracoil

6
NOVEMBER – 2010

6
 (Reg. No: 79/2005)
NOORUL ISLAM CENTRE FOR HIGHER EDUATION
(Declared as Deemed-to-be University under section 3 of the UGC Act 1956)
NOORUL ISLAM UNIVERSITY
Kumaracoil, Thuckalay, Kanyakumari District, Tamilnadu -629175
Website : www.niuniv.com; email : info@niceindia.com

Guide Name
Lecturer
School of Management

BONAFIDE CERTIFICATE

Certified that this training report titled “Organisation Study in HLL LIFE
CARE” is the bonafide work of ROSHMA S (Register No.: 0109614044) who
carried out the project work and my supervision. Certified further, that to the best of
my knowledge the work reported herein does not form part of any other project report
or dissertation on the basis of which a degree or award was conferred to her on an
earlier occasion or any other candidate.

Place: Kumaracoil
Date: Signature of the Guide

Forwarded by
Dr. T. Narayanan
Head of the Department

Internal Examiner

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 DECLARATION

I here by declare that the training report titled “Organisation study in HLL

LIFE CARE”, submitted in partial fulfillment for the award of Master of Business

Administration, to the Noorul Islam Centre for Higher Education, Kumaracoil, is a

record of training undergone my me under the guidance of Guide Name, Designation,

School of Management, Noorul Islam Centre for Higher Education, Kumaracoil. I

also declare that this training report is the result of my own effort and has not been

submitted earlier for the award of any other Degree.

Place: Kumaracoil

Date: (ROSHMA S)

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ACKNOWLEDGEMENT

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 TABLE OF CONTENT

CHAPTER TITLE PAGE NO

1 INTRODUCTION
1.1 INTRODUCTION
1.2 INDUSTRY PROFILE
1.3 COMPANY PROFILE

2 2.1 ORGANISATION STRUCTURE

2.2 DESCRIPTION OF DEPARTMENTAL FUNCTIONS

2.2.1
2.2.2

3 3.1 PRODUCT PROFILE

3.2 MARKET POTENTIAL
3.3 FINANCIAL PERFORMANCE

4 SWOT ANALYSIS

5 SUMMARY AND CONCLUSION

5.1 FINDINGS
5.2 SUGGESTIONS
5.3 CONCLUSION

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CHAPTER-1

1.1 Introduction

1.2 Industry profile

1.3 Company profile

1.2.1 Social Responsibility

1.2.2 New business
1.2.3 Origin and history
1.2.4 Major events

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 1.1 Introduction

The main aim of the organization study is to gain an organizational familiarization and
in-depth knowledge of the functioning of various departments. For this a study has been
conducted in HLL LIFE CARE LTD, Peroorkada,Trivandrum ,which is been controlled
under the central government ministry of health .This study is oriented towards
understanding ,how theory is applied in practice, by interaction with the various
departments in that organization

1.1.1 The main objective is to:

• To fulfill the requirement of the curriculum
• To study about the history of the organization ,its vision and mission
• To understand the organizational hierarchy
• To study how each department function
• To study about the products and production process
• To comprehend the day to day functions of the departments and how they are
interrelated
• To analyze financial performance
• To evaluate the SWOT of the company

1.1.2 Scope of the study

The organization study is intended to learn about the working of the organization. Its
policies and administrative procedures. The study provides a chance to understand how
theory is applied in practice by interactions with various departments in organization.
Thus the corporate knowledge and strategies will become familiar.

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LIMITATIONS
Since the study is conducted at HLL, PEROORKADA, it lacks the information regarding
the functioning of the department. The conclusion and interference are drawn on the basis
of data received from personal interviews and it may not be accurate. No set of rules have
been followed in collecting the information. Sampling is not possible in this study.
Financial statements are generally based on historical or original cost. The current
economic conditions are generally ignored.

REASON FOR THE SELECTION OF HLL

HLL is one of the main industries of producing health care products in India since 1966
under the ministry of health and family welfare government of India. It is a well
established organization which has many branches in different states in India. They got
several recognition over years.

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 1.2 INDUSTRY PROFILE

Hindustan Latex Limited (HLL) is a Mini Ratna Public Sector Enterprises under the

Ministry of Health and Family Welfare, Government of India, New Delhi.

Hindustan Latex’s (HLL) commenced its joinery to serve the Nation in the area of Health

Care, on March 1, 1966, with its incorporation as a corporate entity under the Ministry of

Health and Family Welfare of the Government of India. HLL was set up in the natural

rubber rich state of Kerala, for the production of male contraceptive sheaths for the

National Family Planning Programme.

The company commenced its commercial operations on April 5, 1969 at Peroorkada in

Trivandrum. The Plant was established in technical collaboration with M/s Okamoto

Industries Inc. Japan. Two most modern plants were added, one at Thiruvananthapuram

and the other at Belgaum in 1985.

The new condom Plant inaugurated by the union Minister for Health and Family Welfare,

Anbumani Ramadass on 24th November 2007 has added another 283 million pieces to

the Plant’s existing capacity with this the Production facility at Peroorkada has emerged

as one of the largest single manufacturing Plant’s in the world for the Production of

condoms, with a capacity to Produce over 1 Billion condoms a year. With the addition of

this capacity, HLL today has an annual Production capacity of 1:316 billion condoms.

HLL is today a multi-Product, multi- unit organization addressing various Public health

challenges facing humanity.

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On the Path of rapid growth, HLL has set its sights to be a Rs 1000 crore company by the

year 2010.

HILL has been declared a Mini Ratna company by the Government of India and

upgraded as a Schedule B PSU Hindustan Latex is the only company in the world

manufacturing and marketing the widest range of contraceptive. It is unique in providing

a range of condoms, including female condoms, Intra Uterine Devices, Oral

Contraceptive Pills –steroidal, non-steroidal and Emergency Contraceptive Cream, and

Tubal Rings.

HILL’s Health care product range include: Blood Collection Bags, Surgical, Sutures,

Auto Disable Syringes, Vaccines, Women’s Health Care Pharma Products, In- Vitro

Diagnostic Test Kits, Hydrocephalus Shunt, Tissue Expanders, Needle Destroyers, Blood

Bank equipment, Iron and Folic Acid Tablets, Sanitary Napkins, and Oral Rehydration

Salts.

With a vast array of innovative Products and socials Progammes Launched to meet the

nation’s health care needs, Hindustan Latex Ltd. (HILL) is year after taking a step closer

to its vision of “Innovating for healthy Generations.”

Over the past sixteen years HILL has steadily set up a strong and sound infrastructure for

direct marketing. HILL has put in place a vast distribution network covering the length

and breadth of the country. HILL’s Products today reach over five lakh retail outlets, in

10 states, covering over 600 districts, 1509 distribution points, including over a lakh

village, in the remotest corners of the nation.

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It is the leading social marketing organization in the country in the areas of contraceptive

–with a market share of over 65 percent in the rural and semi urban markets, including in

the highly populated states of UP, Madhya Pradesh, Bihar etc.

HILL has also made vast inroads in the commercial segment too, with the growth in its

markets share from 0.1 percent over a decade back to 19 percent at present. HILL’s

products are today exported to over 70 countries.

HILL’s association with world leaders include those with Okamoto of Japan; Finishing

Enterprises, USA; Becton and Dickinson, USA; Gambro BCT, Sweden, Beijing Zizhu

pharma of china and Acumen Fund, USA.

HILL has today five state of the art manufacturing facilities with ISO 9001, ISO 14001-

quality and environmental management system certifications. HILL’s Peroorkada plant

was also awarded the OHSAS 18001 Certification for its efficient Occupational Health

and Safety Management System.

HILL is investing heavily in the areas of Research and Development. It is setting up a

national centre for Research in the areas of contraceptive Products. The company has

achieved a turnover of Rs. 244 crores during the last financial year- 2666-07 and a profit

after tax of Rs. 20.06 crores. HILL is today the leading Provider of contraceptive and

health care Products for various Public health Programme managed by international

agencies like- UNFPA. Mission pharma , PSI and IDA. HILL is partnering with the

Government of India in the National Rural Health mission, Reproductive and Child

health project and the National AIDS control programme.

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Peroorkada Facility, Thiruvananthapuram (PFT)

The manufacturing unit at Peroorkada was set up in 1969 in technical collaboration with
M/s Okamoto Industries Inc., Japan. The plant has since undergone continuous
modernization over the years and has an annual production capacity of 1066 million
pieces of condoms. The facility is equipped with modern machines and equipment for
production, inspection and quality testing, conforming to GMP and meets international
standards. The unit produces many variants of condoms with different flavors and
textures. Condoms manufactured in this facility have product certifications such as CE,
KITE, and SABS, NF Mark and meet a range of international quality specifications and
standards such as: WHO 2003, ISO 4074:2002, SANS ISO 4074, ASTM D 3492, and
GOST - 4645-81. The facility has certifications under ISO 9001, ISO 13485, WHO
GMP, OHSAS and ISO 14001.

Peroorkada Factory

List of quality certifications

• ISO 9001
• ISO 13485
• ISO 14001
• OHSAS 18001
• CE Mark
• KITE Mark
• SABS Mark
• 510(K)
• GMP
• NF Mark
• ISO/IEC 17025:2005

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 1.3 COMPANY PROFILE

1.2.1 SOCIAL RESPONSIBILITY

Hindustan Latex Limited set up Hindustan Latex Family Planning Promotion Trust

(HLFPPT) a not for profit organization, for the purpose of designing and implementing

social sector intervention projects, particularly in the area of Reproductive Health,

Women Empowerment, HIV prevention and control activities etc. with the objective of

creating planned social change, HLFPT is today Indian’s top social marketing

organization. HLFPPT programs underway in AP, Bihar, Orissa Jharkhand, Maharashtra

and Kerala are based on intense behavior change communication based models. The

Trust also manages the largest social marketing programme in the country with a rural

coverage of over 30,000 villages, with population below 5000.

MOTTO, VISION & MISSION

MOTTO

Innovating for Healthy Generations

VISION

HLL will establish itself as the Leader in its core activities, though a process of

continuous innovation and participatory

Approach in order to –

• Provide best value to the customer

• Be an employer of choice.

• Promote the cause of family health in general, and women’s health in particular.

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MISSION

To accomplish the Corporate Vision, HILL has outlined a mission to be a World Class

Health Care Company by the year 2010, with focus on five key areas, namely-

 Business  Customer Innovation Employee and Social Sector initiatives.

• Business Leadership

• Attain rapid growth and global levels of operations with cost competitiveness,

• Be among the top three players in each main product category.

• Become the organization to be benchmarked with.

• Become an acknowledged and admired leader at industry forums.

• Customer Focus

• Focus on quality and customer delight at all times

• Innovation

• Establish core competence through a process of learning and innovation.

• Create a culture of continuous innovation resulting in at least 10% of turnover

from Research and Development initiatives.

• Employee Satisfaction

• Strive to be the employer of choice in India with employee satisfaction levels

of over 90%

• Social sector Initiatives

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 • Be recognized as the leading social organization in the field of Reproductive

and Women’s Health. With a commitment to the society a partner of

implementing all government and multi- lateral initiatives in these segments.

HLFPPT has been implementing the HIV AIDS Control Programme in partnership with

Bill and Melinda Gates Foundation, in nine districts of Coastal Andhra Pradesh and

partnering with NACO and State AIDS Control Societies in the states of Kerala, AP MP

and Orissa. Condom Promotion Programme are also being implemented among the

Populations vulnerable to HIV in the states of Maharashtra, AP and Kerala.

HLFPPT launched the Marigold Health Services Network- A Public Private Partnership

for Providing affordable and better health care for the poor on August 23,2007 in the

highly populated state of Uttar Pradesh.

The company is also on the forefront to extend assistance to Hospitals and Schools in the

city for improving their facilities – programmes it has been undertaking as part of its

community welfare initiatives. It is also assisting in managing the Blood Bank run by the

IMA in the city.

HLL is one of the principal organizations in the state that has been extending assistance

to various Educational, Cultural and Social organizations for their various activities. HLL

has provided for the citizens of Trivandrum a Park at the heart of the city at Kowdiar,

which has recreational facilities and a Children’s Park.

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HLL has drawn up a comprehensive plan to expand its portfolio in the area of Health

Care and Contraceptives – its core areas, to achieve rapid growth. The objective is to

achieve through this process a turnover of Rs.1000 crores by 2010.

With nearly 1900 highly skilled and learned manpower, and several world leasers as

partners, HLL has over the past four decades stood to uphold its mission to achieve and

sustain a high growth path, and focus on five key thrust areas to achieve its vision. These

are – customers, employees, business innovation and social initiatives.

In the future, through technical collaborations, marketing alliances and joint ventures,

HLL wishes to keep alive the dream of all humanity – of a healthier, happier world.

1.2.1.1 Technology and Innovations

Since inception, HLL has been constantly innovating to create novel products with the
help of modern technology, so that the benefits of modern healthcare can transform
everyday lives of the common man. Over the years, every product of HLL, created
through constant Research and Development has aimed at making world-class healthcare
available to the society at large.

HLL has successfully commercialised indigenous technologies developed by premier

research institutions such as Sree Chitra Tirunal Institute of Medical Sciences and
Technology, Thiruvananthapuram and the Central Drug Research Institute, Lucknow.
This ability to assimilate innovative technology has enabled HLL to produce cost-
effective and high quality medical devices, drugs and contraceptives. Through several
collaborations with world leaders in technology, HLL now has state-of-the-art facilities to
manufacture world-class healthcare products and make them available to millions
worldwide.

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1.2.1.2 Global Outlook
With the changing socio-political climate, global health programmes are constantly
seeking diverse solutions in the area of medicine and healthcare. HLL provides the
perfect answer to many questions that the world faces in healthcare, thanks to its
extensive experience, innovative technologies and ample resources. The innovative
products and services of HLL today reach over 115 countries spanning the seven
continents. Its consultancy services and products are part of the global healthcare
packages of international agencies such as UNPFA, UNOPS, UNHCR, WHO, PSI and
IDA.

1.2.1.3 Marketing

Over the past two decades, HLL has steadily set up a strong and sound infrastructure for
direct marketing. HLL has put in place a vast distribution network covering the length
and breadth of the country. HLL’s products today reach over 200000 retail outlets,
covering 3500 hospitals, reaching over 30000 medical professionals, with over 2800
stock points, has over 700 frontline team members placed in every town, with offices in
all metros and mini metros, and reaching over one lakh villages in the remotest corners of
the nation.

It is the leading social marketing organization in the country in the area of contraceptives
- with a market share of over 65 percent in the rural and semi urban markets, including in
the highly populated states of UP, Madhya Pradesh, Bihar etc.

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 1.2.3NEW BUSINESS

• Vaccines

• Life Spring Hospital

• Women’s Health Care Pharma Products

• In Vitro Diagnostic Test Kits

• Hind Labs Diagnostic Centre

• Medi Park

HILL has ventured into the areas of Vaccines- to take on the challenge posed by

communicable diseases, which are responsible for a significant share of the global burden

of diseases, Particularly in developing nations. The need to a public health priority in

India. The company has initially Launched the marketing of Hepatitis B and Typhoid

Vaccines

The Ministry of Health and Family Welfare handed over to HILL on 11 January 2008

nearly 300 acres of land at Chengalpet, near Chennai in Tamil Nadu, For its proposed

Medical Equipment Park and Vaccine Project. The “Medipark” is envisaged to be an

integrated manufacturing facility complex of international standards in the field of

healthcare and shall comprise of manufacturing industries for medical diagnostic,

equipments, disposables and devices. The complex will also house an incubation centre.

HILL started the Life Spring Hospital chain to provide cost effective quality care,

particularly in the areas of reproductive health for the low income population. The first

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Life Spring Hospital was launched at Hyderabad in December 2005 and also and at Agra

in UP. HILL and Acumen Fund, a nonprofit Venture Philanthropy fund based in the US

formed on 18th March, 2008, Life Spring Hospitals (Pvt.) Ltd, - a joint venture intended

to create a chain of small hospitals (20-25 beds) focused on providing low income clients

in the country widespread access to maternal and child health care services. The

company, a 50/50 equity partnership between FILL and Acumen, will support Life

Spring’s Plan to open five hospitals in 2008 and thirty across India by the end of 2010

and scale to 140 Franchised hospitals between 2010 and 2012. This is a unique social

Franchising inactive for creating access to good quality reproductive health services to

poor people, at affordable prices.

Life Spring charges range between 30-50% of the prevailing market rates, and will

significantly reduce the burden of rising health costs on the nation’s low-income

communities, helping to reduce poverty. Life Spring Hospitals will offer the following

key services: antenatal care, postnatal care, deliveries (normal and caesarean), family

planning services and medical termination of pregnancy, pediatric care, immunizations,

as well as diagnostic services, a pharmacy, and health care education to the communities

in which it works.

Procurement and Consultancy Services Division of Hindustan Latex handles the

procurement of Drugs, Chemicals, Medical Equipments and other health sector goods for

its client at a pre-decided commission rate agreed upon by both HLL and the client

through a written contract. Currently HLL (P & CD) is handling the procurement of

different Central Government Agencies such as NACO, NVBDCP and MCD.P & CD of

HILL also procures medical equipments for several medical college all over Indian under

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the PMSSY Scheme on behalf of the Ministry of Health and Family Welfare,

Government of India. This division also provides procurement and consultancy services

for HLFPPT and HLL’s Pregnancy kit Manufacturing Factory at Mansar (MFG). and on

behalf of Ministry is also coordinated by the P&CD of Hindustan Latex Limited.

Infrastructure Division (ID) of Hindustan Latex Ltd. Is the in- house consultant for

Ministry of Health &Family Welfare, Govt. of India for up gradation of Medical

Colleges at Bangalore, Salem& Trivandrum under Pradhan Mantri Swasthya Suraksha

Yojana (PMSSY) and for setting up of six new AIIMS like hospitals at Bhopal,

Bhubaneswar, Jodhpur, Patna, Raipur & Rishikesh. ID of HILL is also the consultant to

MOH& FW For up –gradation of JIPMER, Pondicherry.

HILL set up last year, a dedicated ‘Women’s Health Care Pharma Division to cater to the

reproductive Health Care needs of women –covering all age groups.The initial focus of

the division will be the Gynaec segment, the products of which will be promoted through

Doctors. All Products for this Division are being manufactured at HLL’s Kanagala

Plant, near Begaum in Karnataka. The Product range will over all sectors of women’s

health viz., autoimmune diseases, gynecological infections and sexually transmitted

diseases, hormone-related disorders (including menopause, contraception and sexual

dysfunction),osteoporosis, cancer, and urinary bladder disorders.

HILL has commenced manufacture and distribution of ‘Nishchay ‘Rapid Diagnostic test

Kits for the detection of Pregancy in markets all over the country. At the first instance

HILL is manufacturing and supplying 22 million Pregnancy Test Kits. The Product will

be distributedto the various sub centers, PHC, CHC , taluk hospitals, Distric hospitals,

General hospital, Speciality hospital etc. in various states in the country. HILL also Plans

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to introduce in the near future Diagnostic kits for the detection of Malaria and Dengue

fever and Chickunguniya. The overall objective is to effectively bring down the infant/

maternity mortality rate, and malaria and Dengue mortality reduction.

HLL launched on 9th February, 2008 at New Delhi, HINDLABS – its first Diagnostic

centre in the country, a Public Private partnership venture with the CGHS (Central

Government Health Scheme). This most modern Lab facility, which was inaugurated by

the Union Minister for Health and Family Welfare Dr.Anbumani Ramadoss, will deliver

reliable, accurate and quality diagnostic services to the CGHS beneficiaries at CGHS

rates. The same services will be provided to patients outside the CGHS too at affordable

rates. The plan ahead is to established Diagnostic Centers for the CGHS, in the national

Capital region (NCR) and in 23 major cities of India covering over 110 hospitals.

1.2.3 ORIGIN AND HISTORY

To trace briefly, HLL’s landmarks in the 39th year since its commencement of operations.

1969 : Commences on April 5, commercial production of Condoms at its plat at

Thiruvananthapuram. Production capacity – 144 million pieces a year.

1976: Production capacity doubled with the addition of two more lines in the moulding

section. Production capacity doubles to 288 million pieces.

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1985: The addition of the plants at Belgaum and Thiruvananthapuram raises HLL’s total

condom production capacity to 800 million pieces/year.

1968 : Creation of plant of Machinery collaboration with M/s Okamota Riken Gomu, Ic,

Japan Administration (FDA) of the US, needed for export of its Condoms to the

USA.

1992: Diversifies into manufacture of Surgical & Examination Gloves. Commences

formation and tabletting of Saheli once – a –week pill at Belgaum.

1993: Plant for formulation and tabletting of Mala-D Oral pills, commissioned at

Belgaum.

1994: Commences production of Copper-T Intra –Uterine device at its Akkulam Plant.

Commences commercial production of Ceredrain Hydrocephalus Shunts.

1994-95: Introduces Surgical, Synthetic and Catgut Sutures.

1995-96: Introduces HL-Haemopack Blood Transfusion Bags.

HLL awarded the NF mark by the Laboratories national D’essais, France. Which

is the certification required for export of its Condoms to the European Nations.

1996: HLL granted ISO 9002 – for its efficient Quality Management Systems – for its

Peroorkada Plant manufacturing Condoms, and Aakkulam Plant manufacturing

Blood Bags, Copper-T and Hydrocephalus Shunt.

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1997: HLL, the only Company from India selected by WHO for obtaining their

requirements of Condoms – for reaching countries worldwide.

1998: HLL Peroorkada plant granted the prestigious CE mark – the prime requisite for

export of Condoms to the European Economic Community (from June 1998) – by

GMED, France, he official French Certification Agency. HLL’s Aakkulam Plant

also receives the CE mark from SGS Yearly International certification Services,

UK for it Blood Bags. Hindustan Latex Family Planning Promotion Trust

(HLFPPT) commences several social marketing projects and services all over the

country.

1999: Receives MOU award Certificate of merit from the Voice President

2000: Of India, for excellence in the achievement of MOU targets. HLL”s Aakkulam

plant receive ISO 14001 certification. This certification signifies: Commitment to

– Protect environment & prevent pollution; Compliance with all Environment

laws and regulations – Health and Safety of Employees, and – Conservation of

energy and natural resources.

2002: HLL”s Peroorkada plant and Belgaum Plant awarded the ISO 14001

certifications. HLL’s Kanagala (Belgaum) plant awarded

2003: Hydrocephalus Shunts, and latex Gloves to over 60 countries around the world.

HILL attaints top Position in the areas of social marketing, with added thrust from

the Hindhustan Latex Family Planning Promotion Trust (HIFPPT)

2003: HILL received on April 5, 2003, the MOU award of the Government of India,

from his Excellency the President of India Dr. A.P.J Abdul Kalamji, for

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 excellence in the achievement of MOU targets for 2001-2002. Achieves highest

turnover of Rs.150 Crores. Records highest turnover of Rs Cores. Records highest

profit (PBDIT) of Rs.20.30 Crores. Introduces ‘Preventol Emergency

Contraceptive Pills. Introduces for Blood Bank Automation,two specially

designed products-HiCare Blood Collection Monitor and HiCare Tube Sealer for

Sealing Blood Bags. HILL. Commences trial Production of Surgical and Tissue

Expanders at its Plant at Aakkulam in Thiruvananthapuram Introduces ‘Preventol

Emergency Contraeptive Pills.

Commercial Production of Surgical Sutures launched on September 27,

2003 by the Union Minister for health and family Welfare.

2004: launched Moods Condom launched on February 29. 2004, HILL sanitary Napkins

“Sakhi” launched at Indore on February 29, 2004 HILL new Unit at Cohin

Special Economic Zone (CSEZ) Inaugurated by the Chairman on March 4, 2004

CONSAP- Contracepive Cream for Women, launched at Chennai in June 2004.

Received from the Prime Minister of India on September 4, 2004, the

Government of India’s MOU Award on being adjudged amongst the top ten of the

Central Public Sector Units, on the basis of MOU targets achieved.

Launched in collaboration with M/s Becton and Dickinson, ‘Autolok’

Auto destructive syringes at New on December 16,2004.

2005: HILL’s Peroorkada Plant at Thiruvananthapuram awarded the Golden Peacock

National Award by the Institute of Directors, at Mumbai on January 14, 2005

Hindustan Latex Family Planing Promotion Trust (HLFPPT) Commences

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 installation of Condom vending Machines in Kerala. HILL launched its latest

Moods variant Sprial condoms, at Hyderabad on 7th August,2005

Received the National Safety Innovation Award from the Ministry of labour

Government of India, on 17th September 2005. HILL’s Peroorkada Plant receives

the OHSAS 18001 Certification from RWTUV Systems Gmbh for its efficient

Occupational Health and Safety Management System on 25th September , 2005.

Received on November 28th, 2005 from the Union finance Minister Capexil’s

Export Award for outstanding export Performance. HILL launches Moods Glow

Condoms at Trivandrum on 1at December, 2005, The first Life Spring Hospital

set up by HILL and HIFPPT, at Moula Alia Suburb near Hyderabad, inaugurated

by the Union Secretary for Health and Family Welfare on December 10, 2005

2006 The Union Secretary for Health & Family Welfare, launched the Womens Health

Care Pharma Division Products at Trivandrum on 13th January,2006 HILL

received the National Award for Excellence in Cost Management instituted by

ICWAI at New Delhi on 25th January,2006.

HLL upgraded as a Schedule ‘B” PSU by the Government of India on 24th April,

2006.

HLL launched new contraceptive concept – Confidom Passion Rings, A women

initiated barrier method made of Polyurethane at Bangalore on May 6, 2006

HILL in partnership with Becton Dickinson India Private Limited (BD India0)

launched the new revolution in Injection Safety –Break after use Syringe, “Burse

at Mumbai on 11th June 2006. HILL declared a MINI RATNA PSE by the

6
 Government of India on 31st August,2006. The Union Secretary, Health &Family

Welfare launched HILL’s TYFEX& HIVAC_B Vaccines at New Delhi on 30th

October, 2006

2007 HILL has been appointed as in house consultant for Infrastructure related work

for Ministry’s Projects. 114 Community Healthcare Centers are being upgraded .

HILL launched a new brand of condom CRZENDO on 08.03.2007at Chandigarh .

Received Special export award for 2006-2007 for Golves and Latex Products

instituted by all India Rubber Industries Association. St up Plant Mansar, Haryana

for Rapid Test Kilts for Pregnancy etc on 29.11.2007. Union Health Minister

inaugurated the new Condom Plant at Peroorkada on 24.11.07

HLL launched new contraceptive concept- Confidom Passion Rings, a women

initiated barrier methods made of Polyurethene at Bangalore on May 6,2006

HLL in partnership with Becton Dickinson India Private limited (BD India)

Launched a at the new revolution in Injection Safety-break after use syringes,

“Bsure’” at Mumbai on 11th June 2006.HILL declared a MINI RATNA PSE by

the government of India on 31st August, 2006 .the Union Secretary, health&

Family Welfare launched HILL’s TYFEX & HIVAC-B Vaccines at New Delhi

on October, 2006

2008: The Union Health Minister inaugurated HINDLABS a joint venture between HLL

and CGHS Government of India.

2009: HLL tooks a new name HLL Lifecare Limited on 1st January 2007 as an
organization whose activities today encompass complete healthcare for all. Changes were

6
also brought to its existing logo by adding and touch of prink which serves as the
messenger of good health for the people the world over.

 HLL launched of Jaipur on 5th January 2009, Lactohil – an ayurvedic proprietary

medicine and a health tonic to address inadequate lactation in women after delivery.

 HLL opened its own retail outlet MOODS plane at the Kesari building,
Thiruvananthapuram (Kerala) on 16th March 2009, to directly reach its range of
contraceptives and its popular MOODS condom range to consumers in the city.

International Business Divisions (IBD)

IBD achieved sales revenuer of Rs.2350 lac during the year 08-09 & contributed 6.5% of
the the turnover of the co with a year over year growth of 13.21%.

Market development
The sale of MOODS condom doubled from 3.74 million pieces (07-08) to 7.7 million
piece in 08-09 MOODS condoms were re0introduced in FCC markets during the last
year.
IBD also received the first order for HL. Haemopack blood bags from Brazil and
supplied 0.48 million pieces in 08.01,
During the year 08-09 we have regarding the non-normal oral contraceptive pill
centchromom (saheli) in Peru for the 1st time in overseas market. They have launched
sahehi in the brand name Ivy t

New Market Entered

During the yr 08-09, IBD entered ten countries world wide for MOODS countries world
wide, for MOODS viz, GCC Lebanon, U.K, Venezuela, Latvia, Azerbaijan, Ireland,
Gautemala RSA, and Nambia. HL-Haemopack Blood collec Bag were supplied for the
first time to agenda. Gloves were supplied to Algeria and Kenya. Intra uterine Devices
were supplied to Colombia. IBD received orders for Hydrocephalus shunt from EI

6
Slvandor Tailand and Srilanka HILL’s Emergency contraceptive pills were supplied to
nepar and . . . The non-normal oral contraceptive pill in the brand name IVY femme was
exported to pew IBD had alsO develop & supplied OEM condom brands like “Hari” to
UAE & “Tango” to Italy and “Belove” & “Cassino” to France.

Product Reg

During 08-09 we had reg out MOODS condoms in Venezuela, Colombia, Nigeria, Ivory
coast and Sieua Leone So far, MOODS condoms have been reg in 33 counties across the
globe, sutures were reg in Ethiopia and Iran HL-Haemopack blood bags were reg in Peru
Guyama, Iran veuguay, oral contraceptive pill “Preventol” in Nepal & Bhutan.

New Name & Logo

In Jan 09 Co name change its name to HLL Life care Ltd. The name change marks co’s
evolution over the part 4 decades the name will communicate to the world co’s
commitment to serve people all over the globe in the area of health care.
The New logo reflects Co’s renewed spirit of discovers, enterprise & caring, the 3 wings
represent innovation, excellence, & Healthcare delivery.

6
 CHAPTER -2
ORGANISATION STRUCTURE

6
2.1 DEPARTMENTS IN PEROORKADA FACTORY

• 2.1.1 PERSONAL DEPARTMENT

• 2.1.2 PRODUCTION DEPARTMENT

• 2.1.3 QUALITY ASSURANCE DEPARTMENT

• 2.1.4 ELECTRONIC TESTING DEPARTMENT

• 2.1.5 PACKING DEPARTMENT

• 2.1.6 PURCHASE DEPARTMENT

• 2.1.7 SALES DEPARTMENT

• 2.1.8 STORES DEPARTMENT

• 2.1.9 ENGINEERING DEPARTMENT

• 2.1.10 IT DEPARTMENT

• 2.1.11 LAB &RESEARCH AND DEVELOPMENT

• 2.1.12 PROJECT DEPARTMENT

• 2.1.13 SAFETY DEPATMENT

6
 2.1.1 PERSONAL DEPARTMENT
Hindustan latex limited has an extremely well defined personnel department

administration by professional committees to fostering employee- employee relationship.

The department is divistionalised into four sections.

1. Administration, 2. Welfare, 3. HRD, 4. Industrial Relations.

1. Administrative Section:

This section administrative to functions like sending of all call letters for interviews,

selection etc., notifices to the departmental promotion council regarding vacancies for

promotion and also handle pay fixation and increments. This section also issues joining

report and post in order. This section also regulates apprentice appointment, engaging of

contract labourers and permission for training.

2. Welfare section:

This section supervises the welfare measures of all employee such as canteen, cache,

quarters, co- operative society, first acid. It also manages administrative and functional

work of ambulance room, reception & telephone facilities. It administers to employees

entitlements such as leave surrender, cycle/car/ scooter advances, uniforms, chappals,

festival advance leave etc.

3. HRD section:

In development the potential of the company’s work force this section assist the

corporate head office by identifying raining needs, arranging training programmers,

evaluating the Programmes and diagnosing whether further training is required.

6
Appraisal form containing details like name, grade, department, pay scale and previous

performance after this section regularly furnishes employee.

3. Industrial Relation section:

This section looks after the key areas of the union management relationship involving

collective bargaining, settlements of deputes, disciplinary action, referendum and

grievance handling. It maintains reports of absenteeism. This section also gives updated

reports on the labour situation to the head quarters every 3dr month. Remittance of

professional and Property taxes licensing of heavy machinery& its renewals are also done

through the Industrial Relations section.

6
 HUMAN RESOURCE DEPARTMENT STRUCTURE

SR Vice President

EDCO

SR MGR (HR)
MED - CONT

DM (HR)

JO-HR-1
JO-HR-1
SUPDT-3 CTK-1 SUPDT-2

JR Translator -1
PA - 1
STK-1

Asst-1
TK-1

DATTRY
ATTENDR-1
AYAH-1 POMO-1 NURS
Staff-1

6
Functions

Senior Manager (HR)

Resp for Administration of disciplinary procedure as per the certified standing orders,
counseling and guidance central developing and implementing new HR initiatives,
suggestion scheme awards.
Following staff will assist SR MGR (HR) by attending to the under mentioned areas of
work.
1. JO (IR) is industrial relations, Disciplinary Action, Legal and other related.
2. JO (HR) and Administration of Training and Development, wage & salary.
3. Supdts
(i) Welfare function, leave and attendance, HBA, Quarter and advances.
(ii) Works related to quality system management and suggestions Award
(iii) Gratuity, Retirement, Officers file Administration, Welfare Fund, LTC higher
qualification allowance and vehicle allotment and contract.
(iv) Increment, non-liability, trainees under training and develop (T & D) scheme
and birthday complements.
4. Assistant employees’ administration training and development wage and salary,
promotion, transfer VRS.
5. PA : Computer assistance, filing/documents
6. DATTRY CUM ATTENDER : Inter section delivery of papers and collect of mail
from the post office.
7. Photocopy and duplicating Machine operator commu. Activities through
dispatch/inward sec & duplicating machine operations.
8. AYAH : Company crèche duty
9. Driver: Driving co veh.
10. JO / TK: Leave and attendance of EMP. By ………. Time office.

6
DM (HR) & Resp for implementation and monitor….. the OHSAS require of HR
department, official language, engagement of contractors and up keep of Estate & related
matters.
Follow will assist DM (HR) by attending to the following area of work.
1) SUPDT & Responsible for house keeping, (W) Welfare activities and waste
management implementation.
2) SUPDT : Works related to OHSAS & Outsourcing of second packing and
miscellaneous work on contract.
3) JR Translator : OL implementation activities.

Medical consultant
Resp for co-ordination of Ambulance room, nursing staff, ambulance room service and
healthcare in liaision with medical consultant.

2.1.2 PRODUCTION DEPARTMENT

Primary Production Plant

In this section the production is based on the Japanese technology with the technical
collaboration of M/s. OKAMOTO RIKEN GOMU CO. LTD., Japan for manufacturing
The production/manufacturing involves three process
1) Compounding
2) Molding
3) Vulcanizing
In the compounding process the chemical dispersion is prepared using ball mill/attritor
mill. After mixing the chemicals will be supplied through supply tank to the molding
section. In molding dipping process is done and after undergoing several process like
folding and washing the product pass on to the vulcanizing process.
After the vulcanizing only we get the final product. All these process are done through
automatic machines.

6
If automatic machines fails manual vulcanizing process is done. After the process the
product may goes to the half product quality assurance department.

PRODUCTION DEPARTMENT STRUCTURE

Senior Manager

Manager Manager

Deputy Manager Deputy Manager

Senior APM Senior APM

APM (3 nos) APM (3 nos)

Supervisors Supervisors

Grade (VI to 1) Grade (VI to 1)

ITI trainees ITI trainees

6
 2.1.3 QUALITY ASSURANCE DEPARTMENT

Co (Q.A.) also as Technical Manager overall responsible for various quality assurance
functions.
• Certifies the quality of every batch product, identity department. Qlty. obj.
and conducts department review meetings.
• Responds to client inquiries and providing profess advice.
• Ensure equipment is maintained and calibrated reporting all deficiencies.
• Certifies the non conforming product destroyal.
The main responsibility of this department is to check the products to determine whether
they satisfy certain characteristics for this inspection the product is not taken as a whole
some samples will be taken from each batch with specified machine code and batch code
and at which time it is been made. This is noted because if there is any defect it may be
due to the machine. So to take corrective measures everything should be noted.
There are several process conducted and it starts with.
1) Testing Process
 Visual Inspection
 Dimensional Testing
 Water leakage
 Burst volume
Then the lot will be transferred to
2) ETD online testing\
 Electronic pin hole
 Collecting lot wise
 Water leakage
 Burst volume
3) Burst product test
 Before and after ageing

6
  Package seal
 Color fastness etc.
4) Ageing Oven
In this the condoms are placed inside an oven under hot degree for exporting product the
expiry date will be for 5 years for that they will keep for 4 days for domestic product the
expiry date will be for 3 years for that they will keep for 2 days. And after this the above
test will also be conducted again to know whether they are effective or not.

QA DEPARTMENT STRUCTURE

Controlling officer
Technical Manager

Section officer (QA)

SUP (FPOA) SUP (HPQC) SUP (ETD online)

Grade employees/
Grade employee Grade employees/
Graduate trainees ITI
Graduate trainee/ ITI Graduate trainees ITI

Functions
Officer in charge
 From packing operation to release of finished product after internal testing.
 Imports training to supervisors and verify the effectiveness
 Resp. for record keeping and testing records of finished product.
 In charge of destroyal of non conforming products
 In charge of testing out product

6
Officer in charge of ETD online
 Responsible for HP Inspection
 Responsible for inspection after EPT
 Important training
 Responsible for record keeping and complaint investigation Officer in charge of
Tendering/Batch transfer
 Resp. of Tendering of Govt/SMO brands
 Responsible for co-ordinating third parties Inspection of competed batch.
 Supervise the laboratory’s Inter-labourers proficiency testing program
 Carryout analysis and report of monthly
Office in charge of customer. Complaints.
 Technical file maintain
 Disk Management
 In process Analysis
 Conducting bench marking
SUP – HPQA
Resp. for water leak testing and inflation testing shift also resp. for ETD online water
leakage and verifies records.
SUP (ETD online)
Resp. for online checking EPT M/c output, training & maintenance ,Equipment & verify
record
Sup (FP)
Resp. for supervision of batch wise sampling and testing of naked and packed products
and all other function in QA.
Grade employee at online checking
Resp for lot wise sampling, testing and recording of test results and warning report for
corrective of further preventive action.

Grade worker at QA

6
Same as above and also engaged for issual of passed condom batches to packaging for
foil operations.

Contract labour
Responsible for assisting grade workers in non COU active. Like physical errection of
batches to packing transfer to HPQA assisting in sampling and dividing of samples for
various finished product test and visual inspection.

MI Trainees
Responsible for testing both final product and in process, sorting of batch covers, analysis
work, assisting supervisors in matchcalibration

2.1.4 ETD (Electronic Testing Dept)

The main function is to defects of the condoms. The process starts with the pin
mole testing for this the condoms are fed on a metal mould and a voltage is been purred
through it and if there is any minute mole there occurs a spark and thus the good & bad
be detected This is a continuous process done through automatic machine. But the
feeding process is done manually. They are using German tech for this testing process.
The condoms are not selected randomly 45mins lots will be taken with specifications
about from which batch lot no, which machine side etc. this is done to identify which
machine is defective and so can take corrective measures

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 ET Department Structure

Senior MG

Deputy

Jr. Office

Face man

Supervisor

Grade (VI &V)

Grade (III, II,I) feeding labours

2.1.5 Packing Department

Responsibility
Controlling Officer of packing department has the over all responsible for the various
operations and functions released to packing the condoms.

Primary
Packing machines, tested and rolled condoms, foils, Libricants like silicon oil, PEG etc.
frangrance and flavours etc.

Secondary
Box strapping machine, stamping machines, shrink wrapping machines, overwraping
machines, walleting machines etc.
Also use materials, like wallets, display cartons, pouches, jars, corrugated boxes, hoping,
straps, tapes, etc. Also pack gift items, vibrating rings etc. depend on scheme.
After completion of secondary packing the qty. is offered to QA department for FG
inspect the QA passed. The QA passed filled boxes will be transferred to Department sec
after box strapping operations.

Flow Chart of Packing Department

Sec
packing mat
Stamping
storage

Sec
packing mat
Store storage

Strip Strip Strip

pack Storage pack

Q/A Condom Storage

Depot
 PACKING DEPARTMENT STRUCTURE

Unit Chief (PFT)

Head of pod dept

Controlling officer

Head of packing Section Head of sec

Sec Head of sec packing
development packing

Supervisor/ foreman/
Junior Officer ET/APM/DM/M (PKG)

ET/APM/DM/M (PKG) Grade I-VI

Grade I-VI Supervisor/ foreman/

Junior Officer

Trainees/ contract
Trainees/ contract
personnel
personnel

Functions
• Unit Chief
Over all resp of prod. Dep. Incur. Pri. Sec.
• Head of Purchase Department
Carrying out the monitoring of the activities of prod. Dep. The Controlling Officer of pri.
Prod & Sec. prod. Dep. Are directly reporting to this dept.
• Controlling Officer
Resp. for entire packing operators of condom product and effective implementation of
Quality management systems in pack dep. And directly reporting to HPD.
• Sec. head of pri. Pack
Rep for operation various oper. Connec with the pri. Packing and is directly report to
controlling officer.
• Head of packing
Resp. for devp active in connec with packing operations.
• DM/APM/ET
Assigned some spec. job decided by the Controlling Officer/ Section Officer resp for
implementation of the quality management systems in the packing department at their
resp. area.One will be assigned for export and branded schemes.
• Supervisor
Monitoring of the effectiveness of house keeping operations and maintenance of the
proper layout of shop floor.

2.1.6 Purchase Department

The objective of the Department is to ensure that materials and services are made
available to have uninterrupted production and packing as per plan. The objective of
Department shall be fixed yearly as per the procedure mentioned in the quality manual.
 Packing department structure

Unit Chief

DGM (C)

SAM/AM (P - I) SAM/AMCP - II SAM/AM (P - III)

P.A. to DGM (C )

J.O.’S SUPDT’S

Grade - IV

DGM

Despatch to ensure & coordinate for the procurement of raw materials, packing materials,
general stores. Also compliance of direction on procedure lay down by the Co.
Government of CVC etc.
Senior Asst. Manager
To organize the purchase activities including floating of inquiries arranging negotiations,
obtaining approval of SPL, placing order with suppliers, followup with the suppliers etc
with regard to the following.
a) Latex
b) Silicon oil
c) Secondary packing materials for all branded and exports schemes including
shrink film, BOPP tape etc.
d) Sourcing of imported condoms and imported foils.
e) He/She is in charge of various EMS & OHSAS 18001 systems related
activities.
f) He/She is also resp. for the documentation implementation, training and
monitoring of quality management systems in Purchase Department.
g) Any other materials as per Instructions.

Senior Asst. Manager (P-11)

To organize the purchase activities including floating of enquiries arranging negotiations,
obtaining, approved of SPC. Placing order with supplier, following with the supplier etc.
with regard to the following items.
a) All packing materials for Government schemes and SMO’s including
aluminium foil, secondary packing materials like, pouches, wallets cartons,
corrugated boxes, leaflets etc.
b) Aluminium foils for all schemes including domestic and support brands.
c) Printing and stationary items.
d) Any other materials as per instructions.

Senior Asst. Manager / Asst. Manager (II)

Responsible for the Purchase of
a) All engineering materials and capital goods, including spares and consumables
required for electrical, mechanical utility and instrumentation departments.
b) Procurement and transportation of furnace oil, Diesel and other lubricants.
c) Procurement of indigenous chemicals.
d) All imported materials including chemicals and engineering items.
e) Work contracts of various kinds.
f) Miscellaneous items like furniture, office equipments etc.
g) Any other materials as per instruction.

Junior Officer / Superintendent

1. To organize the purchase activities including floating of enquiries and
arranging negotiations, obtaining approval of SPC, placing order with
supplier, follow-up with the suppliers etc. with regard to the following items.
a) All packing materials like leaflets, pouches, cartons etc.
b) All engineering materials.
c) All imported materials including chemicals and engineering items
spares/consumables required for electrical, mechanical, utility and
instrumentation department.
d) Work contracts of various kinds.
e) Miscellaneous items like furniture/office equipments etc.
f) Procurement and transportation of furnace oil, diesel and other lubricant.
g) Any other materials as per the instruction of supervisors.
h) He/She is in charge of various systems like GMS/CE marking and related
activities.
Personal Assistant
a) Secretarial work of DGM ( C)
b) Assisting SAM/AM in communication and other related activities as and when
required.
c) Ensure the house keeping of purchase department
d) Safe custody of files of DGM ( C) and controlling file movement.
e) Any other work as instructed.
Grade - IV

a) Inter – departmental movement of files/documents in PFT.

b) File/document movement to CHO/external agencies regarding purchase in
case of urgency
c) Collected quotations and samples from local purchase parties

2.1.7 Sales Department

Executes the supply order issued from Govt. of India, Ministry of Health & Family
welfare & carryout execution of orders against domestic supply condoms as well as
export condoms as advised from our Marketing dept. They arrange for the disposal of
non-conforming products & sale of Misc scraps like metal scrap, toil waste card board
waste, plastic waste empty Barrels etc. after complying necessary formalities with regard
to the sale of these items.

Sales Department Structure

Deputy General Manager
(Commercial)

Manager
(stories & Sales )

Dy. Manager
(Sales & Store) SR STEND

Jr. Officer I Jr. Officer II Jr. Officer III SUPDT. Assistant

Responsibility Officer

Is resp for entire activities of the sales Dept. He is presently reporting to the Dy. General
Manager (commercial) & authorized to sign invoice for supply of condom Misc items
etc. Excise Detuns work orders sales orders, gate pass. All correspondence related to sale
of condom/ scrap.

Deputy Manager (Sales & Stores)

Representative for active relating to despatch of condom against govt orders, exports &
bromded varieties & sale of Miscellaneous items. Des for activities relating to deliver of
consignment, collect of Inspec Note statement matter like Excise, sales tax and Transport
contract etc. Authorized to sign invoices for the supply of condom supply of misa items,
Railway credit Notes, Excise Duties, work orders, sales orders, gate passes all
correspondence from sales dept. All matter connected with statutory Bodies like excise,
sales tax, check post etc.

Junior Officer - I
Over all supervision of activities in the sales dept relating to the despatch of condom
against government & export orders. Delivers of consignment. Preparation of periodical
returns, for submission to ministry, Daily, monthly dispatch start coordinate activities of
correspondence with regard to govt supply etc.

Junior Officer - II
Preparation of invoice with resp to Government dispatches, verification of invoice along
with all other supporting documents to make invoice set complete in all respect in
coordination with Junior Officer, authorize invoices through CIMIS, updating and
maintenance of statements, prepare insurance statement with responsibility to
Government & export orders etc. Any other work assigned time to time.
Assistant
Preparation of documents relating to the dispatch of branded condoms & physical
dispatch as per the STO/work orders received from the Marketing Department. Liaise
with Depot regarding availability of branded condoms. Deal with statutory matter.

Junior Officer – IV
Receiving daily mail with respect to Sales Department of distributing the same. Taking
dictations and typing work.

Personal Assistant
Receiving daily mail with respect to Sales Department & Distributing the same. Taking
dictations and typing work. Typing statements invoices etc arranging meetings, keeping
files sending fax message, any other work assigned from time to time.

2.1.8 Stores Department

The main function of stores department is to maintain proper receipt, storage,
preservation and handling of incoming materials. To keep the traceability of all
materials received in stores in each level. Then to issue of material to various
sections as per their req. control of inventory, proper storage preservation and
handling of finished goods.
 Stores department structure

Unit Chief

GM Co-operations

DGM (Commercial)

M (Stores & Sales)

DM (Stores & sales)

SSK (Local JO (Chem 4 PM SSK – 1

purchase) stores) (Receipts)

SSK
(Stationary
SSK
(FG Stores) SSK – 2
SK & SK (Receipt)
(Engg. & Worker
Stores)
SK (Chem &
PM Store)

Workers Workers Workers Head load

Workers
Manager(Stores & Sales)
Responsible for all activities in stores department identification of training needs
to all employees and to arrange training programme.

DM (Stores & Sales)

DM (Stores & Sales) may assist M (Stores & Sales) for carrying out all activities
of stores and sales.

SSK – 1 (Receipt Store)

He will be responsible for receipt store dealing will all incoming materials incles
reject. He will liaise with user/insection department for speedy clearance of
MAN and any other matters as and when required. He will be in charge of Head
load workers. He will also liaise with the accounts department regarding
incoming and accepted goods.
*MAN → Material Arrival Note.

SSK (Local Purchase / Clearance)

He is in charge of local purchase of materials against the approved indents. He
will also be resp. for clearing materials against relevant way bills and also
response for arranging open delivery certificate whenever the package against
these way bills are in broken or damaged condition. He will be responsible for
carrying out all activities as per the procedure laid down in the QMS & EMS
manual.

SSK (Stationary)
He will be responsible for the custody, preservation and issue of materials of
stationery. He will responsible for replenishment of materials in stationery stores
preparation/releasing of MAN & MRR and all other relevant documents or
records. He is also responsible for all the matters relating to House Keeping of
various sections of stores department.
J.O./ Store Keeper (Raw Materials)/Chemical/Packing Material Store)
He will be resp for the custody preservation and issue of accepted materials. He
will be responsible for the traceability of material as detailed in the DOC No.
STO:06. He will be responsible for initiation of replenishment activities
wherever necessary. Assisting for perpectual stock verification to internal
Auditors.

Sr. Store Keeper / SK (Engineering Store)

He will be in charge of Engineering stores. He will be responsible for stock
taking of all accepted engineering materials and storing them in proper storage
area issuing of materials against relevant MRFS. Controlling of stock through
system.

Sr. Senior Store Keepers (Finished Goods Stores)

He will be in charge of finished goods stores. He will be responsible for the
custody preservation and transfer of finished goods. He will be specifically
responsible for the management of condom waste, latex waste and scrap
materials received from concerned departments.

Store Keeper (Raw Materials / Chemicals)

He will be responsible for the custody, preservation and issue of accepted
materials. He will be resp for maintenance of all relevant records pertaining to
the transaction of this store for ready reference.

Store Keeper (Engineering Store)

He will be responsible for stock taking of all accepted engineering materials and
storing them in proper storage area. Issuing of materials against relevant MRFS.
Controlling of stock through system. He will be assisting Sr. Store Keeper in all
matters relating to the Engineering Stores.
 2.1.9 Engineering Department

This including 4 Sub department like

Engineer Department

Utility Mechanical Instrumentation Electrical

2.1.9.1Utility Section
Utility Section is one of the supporting sections providing the facilities required
for the production process. It maintains generations and distribution of all the
utilities associated with the production process. It maintains generation and
distribution of all the utilities associated with the production process. The main
objective of utility section are:-

 To generate and supply plant utilities – steam, compressed air, chilled water
etc according to the requirements of the plant.
 To increase overall productivity of all utility equipments.
 To reduce on time and reduce overall cost of generation of utilities.

Main functions
 To generate and supply steam in the desired quantity
 To supply sufficient qty. of process and chilled water to various sections
whatever it is required.
 To generate and supply of compressed air to various sections whatever
required.
 To maintain diesel engine of D/G set in good condition.
 To maintain all mechanical weighing balances in good condition.
 To maintain all AHU’s in good condition

Subsidiary functions :
 To eliminate all leakages of water, steam, and air in the plant as well as in the
distribution lines.
 To arrange or execute scheduled maintenance of the equipments which come
under the utility sec.
 To attend all break downs connected with generation and distribution of
utilities.

Inter relation with other departments

 Stores department
All the materials/spares required for maintenance shall be issued by the stores
department based on the material requisition form from the mechanical section.
 Purchase Department
All spare parts/materials required for mechanical section shall be produced by
purchase department based on the indent from stores/mechanical section.
 Operating department
Utility section will be responsible for generation and distribution of all utilities
steam, chilled water, compressed air, process water etc to the operating
department
 Organization chart for utility section

CO (Engg)

Officer (utility)

JO/FM/SUP JO/FM/SUP JO/FM/SUP

General Shift (Uty) Shift (Mech) Shift (Boiler)

Mechanic and Officer Chiller / Compressor/ Boiler Operators

Tradesman Pump Operator

2.1.9.2 Electrical Section

Electrical section plays a key role in the service section regarding the power receiving
and distribution system and to keep the plant and machineries in satisfactory condition
according to the standard set by the management.
The primary function of electrical section include.
1. Power receiving and distribution
2. Preventive maintenance
3. Break down maintenance
4. Winding and overhauling of motors
5. Inspection of incoming electrical materials
6. On the job training to all electrical technician
The task of maintenance is to keep production and testing machinery service, equipment,
buildings and grounds in good working condition with sufficient safety provisions

Organisational structure of Electrical Section

CO (Engg)

SAPM (E)

JO (E) General JO (E) (General-2) SUP (E) (Shift)

Technicians Technicians Technicians

On the job training to the employees of Electrical Section will be provided as and
when required with atleast once in twice a year and the documents for the same
will be available in computer.

2.1.9.3 Mechanical Section

Mechanical section plays a key role as a service section to keep the plant and
machineries in satisfactory condition according to the standards set by the
management.
The primary functions of mechanical section include:
1. Maintenance of plant and machinery
2. Inspection of all incoming mechanical materials/spares/equipment
unelected by mechanical section.
3. Modification, New installation, technology upgradation and continual
improvement of equipments/ machineries.
Objectives of Maintenance
1. Increase the productivity of equipment
2. Decrease down time and over all cost of production
3. Safe guard and equipment itself by minimizing rate of deterioration of
asset.

Types of Maintenance
Broadly maintenance is sub divided into two main categories
1. Preventive maintenance
2. Breakdown maintenance

1. Preventive maintenance
Activities carried out to prevent failures or defect failure before it develops into
a breakdown the preventive maintenance developed in HLL includes lubrications,
planned overhauls, regular cleaning, adjustments.

2.Breakdown maintenance (corrective maintenance)

Activities carried out to connect the failure or breakdown after the occurrence of
breakdown/fault.
A well designed system includes planning, executing, regulating, recording and
analyzing the maintenance activities. The following maintenance procedure are
adopted in HLL.
 Preventive maintenance
 Breakdown maintenance

Inter relation with other department

1. Stores Department
All the materials/spares required for maintenance shall be issued by the stores
department based on the Material Requirement Form (MRF) from the mechanical
section.

2. Purchase Department
All spares/materials/equipments required for the Mechanical Section shall be
procured by purchase department based o the indent from stores/mechanical
section.

3. Operating Department
Breakdown/preventive maintenance of all mechanical equipments in the primary
plant, ETD, packing etc. shall be attended by mechanical department as per SOM
procedure.
 Organisation structure of mechanical dept

Co (Engg)

DM (Engg)

SAPM/APM (Mech)

JO/FM/SUP JO/FM/SUP JO/FM/SUP

(M/S) (M/M) (M/W)

Mechanic / Mechanics/ Mechanics/ Tradesman

Fitters Fitters Fitters

SAPM – Senior Assistant Plant Manager

APM – Assistant Plant Manager

2.1.9.4 Instrumentation
The main function of the instrumentation department is the maintenance of the
break down instruments. The caliberation test of the instruments is been done by
them to know whether they work effectively. The repair and purchase of the
spare parts is also done by them. The tiny instruments used from the production
till packing is been checked and maintained by this department.
 Organisation chart of instrumentation department

Manager

Junior Officer

Supervisors

Technicians

2.1.10 Lab and R & D Department

The main objective of this department is to check all the chemicals are good for the
production. The finished products are also checked whether the covers, cartons, foils and
papers used for the packing are good. Another test is done with the effluent, to check
whether they are satisfying the government rules, for disposing the waste water.

R & D ie. research and development for improvising the product. Implementing new
inventions or innovations to the techniques and equipments of the production and
marketing.
 ORGANISATION STRUCTURE
Senior Manager

Manager R & D Senior Manager Manager (MT/

(MT) packing

Supervisor

Testing hand Contract employees

2.1.11 IT Department
The main function of the IT department is to control maintenance and
development of the software system of the organization data corrections and user
support. They are using EIMIS ie. enhanced integrated management information
system in all the department. The existing software system is oracle 10.D and
they trying to change it into SAP which contains Globally accepted standards.
There main objective now is to implement the SAP.
 The department structure

DGM (Engineering)

AM (IT)

JO (IT)

Superintendent

Trainees

2.1.12 Finance Department

All activities of Finance Department are in written procedures. For the purpose
of purchase first make the order for purchase for this an indent arise to the
purchase department. The indent details form contains the item number, quantity,
item specifications and delivery period of the purchase item. The purchase
department has a list of parties or suppliers. They inform the suppliers, incharge
department verifies, their quotations and has an enquiry letter, contains the same
things as in the Indent Details form. There is a waiting period of 21 days for
opening the quotations. After opening the quotation the one which provide the
low cost and high quality item will be accepted by the purchase department.
After getting sanction the order placement takes place in the prescribed time and
quantity. The purchase materials are arrived in the store department. The store
department then prepares a document called MAN (Material Arrival Note) and
sends the material to the Material Testing Department for testing. After testing if
the material is good, another document called MRR is prepared by the store
department. This is the main document for taking the item into the store. On the
other hand if the test result is negative another document called MRN is prepared
and the stores department informs it to the purchase department. Then the
supplier may either replace it or take back it.

The stores department sends the approved MRR to the Bill section of Finance
Department. They verify the invoice, order, MRR, with the purchase order. The
purchase order bill sends to the concerned officer for the approval. Then it sends
to the cash department. The Head Cashier Examines the document number and
enters it into the payment voucher. There are two types of payment, cash
payments and Bank payments. Commodity cash payments are for employees and
Bank payment. Communal cash payments are for employees and Bank payment
are for parties or suppliers. Then it sends to the concerned officer for the further
approval. After approving it the cheque draw with a covering letter to the parties
or the supplier.

Auditing

The financial year of the Company is April 1 st to March 31 st cash book during are
done daily, monthly, and half yearly and then prepare the Trail Balance.

There are 3 types of auditing done.

1. Internal auditing and done qualities after every 3 months. This is done by
the department itself.
2. Statutory Auditing
Statutory Auditors are appointed by the Board of Directors and only after
this auditing they sign the balance sheet.
3. Government Auditing
 Government auditors are appointed by the Government of India and after
auditing they signed on another paper and send it to the Central
Government.

Financial report of all Company of HLL Lifecare Ltd., Co-ordinate and make one report
at the corporate office in Poojappura.

Functions
 Costing
 Gives daily P & L Income Statement
 Fixing of group code and sub group code
 Works related claims
 Outdoor duty advance
 Preparing miscellaneous settlement, bills, work order bills etc.
 Supplier bill payment
 Impro. Bill valuation
 Insurance works
 Creating of vouchers
 Cheque forwarding
 Remittance of receipts
 Income tax work
 Outgoing material transits loss claims
 Bill valuation

The Finance Department deals with receipt and payment of cash for causing out the
smooth functioning of the compound business activities. The finance is the “Life blood of
business” Finance Department can be divided into 6 sec.

1. Ledger section
2. Party bill section
 3. Payroll and cash section
4. Internal audit section
5. Costing section
6. Finalization of accounts

Organisation structure

JGM (F & A)

Manager A/C

DM A/C AM Finance

SUPT (6) Junior Officer

Trainee/ Sr Clerk
Trainee

Sales

2.1.13 Project Department

The main functions of the project department is the implementation of project. Top
management takes the decisions about the projects. There is a project team consist of four
or five experts and has a team leader. They make project feasibility studies and its
evaluation. Cost benefit analysis and break even analysis are also done. They consider the
project in terms of profit, its pay back period, annual returns, incoming and outgoing cash
flow. The project which gives return within four or five year is considered as feasible and
is accepted. For this the internal store purchase committee approval and administrative
sanction is needed. If the project is of above fifty lakhs the board of directors approval
and if it is below fifty lacs the Chairmans sanction is needed. After getting approval the
next step is the implementation of project. Planning the scheduling and following up of
project is done till the completion of the project. Implementation process has different
steps tendering, preparing proposed comparison and negotiation.

Department structure of project dept

Deputy GM

4 PM (Project)

Civil Engineer
(Asst. Project Engg)

Electric Engineer

Clerical Staff (2)

2.1.14 Safety Department

The company provides utmost importance to safety aspects. Safety and Environment
Department under Safety Officer looks after all aspects related to the safety in all the
manufacturing Units. We have conducted safety training and awareness programmes with
regularly conducted and the Company got Safety Awards more than once. Fire safety,
water or any type of liquid safety, then from the mechanical side like electricity shortage
etc all preventive measures is been given to the employees in the unit fire safety around
the factory premises is also provided by them. Safety is provided according to EMS and
ISO standards.HLL is committed to protect environment, eliminate occupational hazards
and ensure safety of employees & subcontractors through:

• Monitoring and control of the impact of its activities, products and services on a
continual basis;
• Compliance of applicable legal and other requirements;
• Adopting appropriate operating practices;
• Facilitating employee training and their involvement;
• Pollution mitigation through adoption of best practices;
• Conserving materials, energy and reducing waste at source, and / encouraging
usage of renewable energy sources;
• Periodic review of safety, health and environment management system.

SHE Management System Certifications

At HLL, we believe that preserving natural resources and protecting the environment is
our responsibility to our employees, our customers and the communities in which we
operate. We are also committed to health and safety of our employees and as part of this
responsibility we have developed and are maintaining excellent environmental, health,
and safety management systems that meet the requirements of ISO 14001 & OHSAS
18001.
CHAPTER-3
3.1 PRODUCT PROFILE
3.2 MARKET POTENTIAL
3.3FINANCIALPERFORMAN

3.1 Product Profile

Product Brand Plant
Moods
Moods Supreme
Condoms Rakshak Peroorkada
Nymph
Ustad
Surgical sutures T-care
Intra Uritraine Copper-T
Hydrocepnalus
Akkulam
Shunts
Devices CU 380 A
Tissue expander T 200 B
Saheli
Oral contraceptic pills, condoms Kangala
Novex
HL-Hamem –
Opack

100ml
Blood bag Akkulam
250ml
350ml
400ml
500ml
Hydrophalus shunt Ceredrain Akkulam
Female
Kochi
Condoms & Male Contraceptic
(forthcoming)
Pills
Pregnancy test kits Maneswar
Hariyana

Single largest unit in the world producing condoms there total operation capacity is more
than 1 billion condom P.A.
 3.2 Market potential
(in million pieces)
Segment 06 - 07 07 - 08 08 - 09
Commercial 383.70 438.60 631.30
Social Marketing 639.50 639.30 835.30
Free Supplier 1287.50 775.00 746.50
Total 2310.70 1852.90 2213.10

3.3 Financial Results

Description 07 – 08 08- 09
(Rs in lac) (Rs in lac)
Total Income 35004 38521
Gross Margin 3720 4915
Profit before tax 2493 3094
Profit after tax 1428 758
Net worth 12242 12803
Book value (Rs/Share) 7880 8242
(* without Pay Revision impact and exchange fluctuation loss)

3.3.1Foreign exchange earnings

Current year Previous Year
(Rs. in Lacs)
1. Earnings 1906 4086
2. Outgo 5072 5068
3.3.2 Book value per share (Rs.)

3.3.3Turnover (Rs. Lacs)

04 – 05 05 – 06 06 – 07 07 – 08 08 – 09
3.3.4 Networth (Rs. Cr.)
CHAPTER 4

4.1 SWOT analysis

 4.1 SWOT Analysis
4.1.1 Strength
 Name change of the co gives a fresh feeling which helps the promotion of
diversified products, both condom and other health care products.
 Over 30 years experience in the manufacture of latex based products.
 Diversified into different products of contraceptives and health care business so
that risk is one mode of product does not affect another.
 Marketing offices speed across the country.
 Distribution is better than competitors.
 All the production facilities are in tune with international standards.
 Being a Government of India company, gets the patronage of government
institution for orders.
 The company is financially sound
 Committed top management which runs the company professionally

4.1.2 Weakness
 All bank except “MOODS” has relatively low market share in the open market.
 Most of the brands are not readily available with all retailers.
 Over dependence on government for orders.
 Raw materials supplied distant areas, hence the transportation cost is high.

4.1.3 Opportunities
 Existence of a large market for condoms and health care products.
 New liberalized environment can help boost up companys exports. Rural market
can be effectively tapped by re-investing the existing distribution system.
 Growing market in India and abroad

 Competitions from imports in the domestic market particulars for condoms

 Aggressive product promotion by competition like TTK, JK Johnson & Johnson
etc.
 Fluctuating government policies
 CHAPTER -5

5.1 Summary and conclusion

5.2 Bibliography
 5.1 SUMMARY
The project on an organization study which was conducted on the HLL
LIFECARE LTD was under taken in order to get a clear picture of what an
organization should be and to understand how they undertake or
administrate there organization
The study was conducted in the factory situated at Perrorkada and period
between 12-07-2010 to 11-08-2010.
To conduct this study Primary and Secondary data was collected. The
Primary data was collected by conducting a direct interview method. The
data is collected from each department from the concerned departmental
head officer. The Secondary data is collected from the annual reports,
journals and previous reports.

5.1 CONCLUSION
The factory is well established and it is properly maintained. They use
improved technology and equipment to make the production effective and
efficient. The departments are very effectively divided so as to ensure that it
performed well.
Every workers are treated nicely and also the trainees, the employees are
given stipends, bonus and required allowances to motivate them and all
necessary for the successful operation of the industry. Apart from the
welfare facilities some included in factories act of 1948, HLL LTD is
providing some additional facilities also for the employees
Many improved machines have been provided, for the production of the
product then for the quality assurance and for the packing purpose, this may
increase the quality and number of the product produced in unit time.
Another advantage for them is that as new machines have been launched it
reduce the number of labours i.e. the work of three to four workers will be
done by one machine and they also about to introduce updated machines

Another important thing I noticed there was the superior officer’s approach
towards the subordinates, before starting the day all the
Employees in the department may gather together and they had a casual talk in
which they can share their views, opinions or suggestions
this may ease their mental depression towards the job.

I feel that I made use of the opportunity provided to me for the study about
the organisational activities and functions of this industry very effective and
fruitful. The information gathered and contact with employees enhanced my
knowledge in business management especially personal management .I hope
the experience gathered from here will go along way in handling the
administration of industrial establishments in my future career
 BIBLIOGRAPHY

PRIMARY DATA- Direct Interview Method

SECONDARY DATA- Annual report of the company

Journals , previous report
From their internet site (www.hll life care. in)