Beruflich Dokumente
Kultur Dokumente
for customer
Zain Company
Implementation
License Renew
(Note: The selectable part of the title can be update/patch installation/rectification
Contents
1 Description of Change..........................................................................................3
Members 5
4.1 Observation..............................................................................................14
Filling Attention:
The red font content with * is essential
Normal font content is optional content, region/project can change
as per requirement
The blue font content with under line is the description or example,
1 Description of Change
Network
topology
diagram
and
business
N/A
Related
business
amount
and
business
Related
amount
adjustment
hh:mm
the change time should avoid business peak hour, festival, large activity and
other change at the same time; if the change is separate to batches, change
NE Info*(essential) :Clearly describe change NEs, NE ID/name, quantity, version and patch
information
*
1 BSC690 BSC6900 3 V900R020C00SPC535 V900R020C00SPC535
0 UMTS
2 BSC691 BSC6910 7 V100R020C00SPC535 V100R020C00SPC535
0 UMTS
Change Influence
Introduce new features, services, and functions related to the changed version or patch, and
specify the influences on users' daily operations such as data configuration and maintenance.
Specify if operations need to be finished on hardware to realize the change and if changes of
spare parts are needed, and state influences of the change on maintenance.
1. Whether the name and contact information of chief commander, key information owner,
2. Whether the name and contact information of managers, product expert, change owner,
3. Whether the name and contact information of expert and PSE from Huawei support team is
complete;
complaints
Musa Onsite support +249912399613
If customer is not agree to access remotely, please clearly mention in this section,
solution*
Remote access NO N/A
authorization*
Remote access NO N/A
test*
Platform and Software Preparation*(essential) :Clearly describe the needed tools software,
backup*
(essential for
high risk
change)
Version software BSC6900 V900R020C00SPC535 N/A
BSC6910 V100R020C00SPC535
License N/A
New License.rar
License
Test tools N/A N/A
installation tools
checking result, or the checking content and steps before operation, include but not limited to:
1. Check and analyze the network alarm, performance indicators, network KPIs, and
Clear the equipment alarms and obtain KPIs prior to the change. (KPIs prior to the cutover
must be obtained.)
2. Check whether there are scheduled tasks in the system (such as scheduled tasks of the
system, jobs executed by the database regularly, and scripts run periodically), and evaluate the
3. Confirm with the customer's maintenance department on whether there are operations on
surrounding parts at that night and whether they would affect the change. Attach special attention
(High/Middle/Low) (High/Middle/Low)
affected ( CSSR,
volume, User
Uplink/Downlink
Average Throughput
Check Before Change*(essential for high risk change) :Whether describe the required
checking items, owner and finish time before change, include but not limited to:
4.Collecting and uploading of product information for emergency recovery and location
5.Preparation checking for Site entry permission, remote access prepare result,data backup,
change) *
4 As per change scenario, collect data for Yasir
change) *
5 Confirm has perform main/standby N/A Finish before
before change
8 Confirm change risks and emergency N/A Finish before
measures change
9 Confirm data and configuration are backup Yasir Finish before
00410939 change
10 Confirm network performance is tested Yasir Finish before
00410939 change
12 Readiness of relevant equipment N/A Finish before
00410939 change
14 Readiness of mobile phone test card Yasir Finish before
00410939 change
15 Readiness of boards, tools, and Yasir Finish before
Specify please fill into below table must follow applied operation window, and if here
filled, please don't forget to fill icare system entrance to WFM-CS Task as below
information
Time
2 Operation/Implementation End Time 00:00-01:30
3 Verification/Verification End Time 01:30-03:00
4 Rollback/Planned Rolling-back Start Time 03:00-04:00
5 Complete/Planned Operation Action End Time 06:00
1. Clarify the owner for each step of operation, the estimated start and end time, and the
basis for judging the success. Specify measures for handling emergencies that may happen during
the change, which shall be implemented in batch if there are a large number of involved sites.
2. Operation steps are reasonable and complete, and match with live network equipment and
3. The key technical points specified in work instructions for each product are reviewed
(second-line PSE).
Specify feedback channels and handling owners for the problems that may emerge
during the change to ensure that the problems can be reported to all relevant personnel
in time. (The specific operation steps must be based on the related technical instructions
Operation
No. Operation Method Owner Time
Item
U2000: Backup Current
1 Alarm backup Yasir 00410939 23:15-23:30
alarm
Configuration U2000: Backup CFGMML, Yasir
2 23:30-23:45
backup BKPDB, License file 00410939
3 License U2000: NE file transfer Yasir 00:00-01:30
2. Define the test content as per scenario, e.g.: basic service, business verify for VIP
area/user, abnormal alarm, KPI change before and after change (define the name of KPI), new
features, the existing fault, charging and network management after change, etc.
Describe how to conduct the test during the change in details, and clarify owners for test
items and specific test contents. After the test, record details of the test process and
submit the results to the billing center for charging confirmation. Tests shall cover the
following aspects:
1. Basic services (of this site and between sites) are normal.
5.
Status 00410939
Definition of Change Failure*(essential): Whether clearly defined change back time, decision
Define what is a change failure and who can recognize a change failure (negotiate with
Changeback
4:00
time*
Changeback
Yasir 00410939
decision maker*
1. Did not finish operation within the solution planned time
2. The dial test shows that calls cannot be made through a
range(HSDPA Users)
Briefly describe the changeback in an overall manner. If here not related change back,
Changeback Steps*(essential): The requirement is the same as "operation steps for change"
1. Clarify the owner for each step of operation, the estimated start and end time, and the basis
for judging the success. Specify measures for handling emergencies that may happen during the
change, which shall be implemented in batch if there are a large number of involved sites.
2. Operation steps are reasonable and complete, and match with live network equipment and
3. The key technical points specified in work instructions for each product are reviewed
(second-line PSE).
Describe changeback steps in details, clarify owners, and specify the time period needed
* content* *
1 Information collection before Yasir 4:00
changeback 00410939
2 Yasir 4:00
Activate the old license
00410939
3 Yasir 4:00
Check cell status
00410939
4
5
Tests after Change back*(essential): Describe the test content after change back, and clearly
define test owner. Estamate the business effecting range and duration of change back solution by
test.
Describe the tests that shall be conducted after changeback and clarify test owners.
Changeback Risk Analysis*(essential): Analysis the risk of change back, and provide
Countermeasure. If there is also changeback failure risk, what is the contingency plan for such
condition
Analyze the risks that may be brought by changeback, and provide corresponding
countermeasures.
Determine the time, and clarify owners for the change of spare parts and emergency
workstation. The change of spare parts and emergency workstation shall be finished
Observation*(essential): 1. The observation period after the change is specified and proved to
be compliant with requirements. (Generally, the heavy traffic period at morning and night shall be
covered, and specific topology/features and requirements of the product shall also be considered.)
3. If charging conversion is involved by the operation, check whether the charging bill is
normal regularly within a charging period. Compare with and analyze the charging bill before the
Consider effected business and function of this operation, and refer the product
Specify owners for maintenance during the equipment observation period after the