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Topics
1. Disclose
2. Organize
3. Assemble
1. Disclose
Points:13
Points:13
Must Have
Must Have
Claim
handling
1. Disclose
CRM ERP
Customer
Call Center Audit ACL
management
2. Organize: Concepts on the canvas
1. Disclose 2. Organize
1. Disclose 2. Organize
Claim
Guiding principles for assembly
● Don’t join concepts if they are too complex or have different life cycles
Customer _Sync
Portal
Customer_CS
App1 App2
Customer_IS
ERP Theme
Tool to support Architecture Design
Download the Electronic Canvas from the OutSystems Forge
http://www.outsystems.com/forge/component/706/electronic-canvas/
Allows you to arrange concepts in the 4LC using drag and drop
Review