Samsung Confidential

Exynos Log Tool

Log Tool Introduction

Revision 1.00
June 2018

User Guide

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Revision History

Revision No. Date Description Author(s)

SW Quallity
1.0 Jun. 05, 2018  Initial Version
Engineering Lab
SW Quallity
1.1 Oct. 19, 2018  Change description of silent log
Engineering Lab
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Contents

1 SHANNONDM .................................................................................................. 8
1.1 Apply for KEY ...............................................................................................................................................8
1.2 ShannonDM installed ...................................................................................................................................8
1.3 ShannonDM UI introduction .......................................................................................................................10
1.4 ShannonDM and Device connection .........................................................................................................12
1.4.1 USB Mode Switch ...............................................................................................................................12
1.4.2 ShannonDM connection settings ........................................................................................................14
1.5 How to capture ShannonDM LOG .............................................................................................................18

2 HOW TO CAPTURE AP LOG......................................................................... 23

2.1 ADB configuration ......................................................................................................................................23

2.2 How to capture AP LOG ............................................................................................................................23

3 HOW TO CAPTURE DSP LOG .................................................................... 26

4 HOW TO CAPTURE TCP LOG ...................................................................... 28
5 HOW TO CAPTURE CRASH LOG ............................................................... 30
6 SILENT LOGGING ......................................................................................... 33
7 COMMON USSD COMMAND......................................................................... 35
7.1 *#*#4412#*#*..............................................................................................................................................35
7.2 *#*#0808#*#*..............................................................................................................................................37
7.3 *#*#5096#*#*..............................................................................................................................................38

8 COMMON SHORTCUTS ................................................................................ 39

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List of Figures

Figure Page
Number Number

Figure 1-1 ..........................................................................................................................................................8

Figure 1-2 ..........................................................................................................................................................9
Figure 1-3 ........................................................................................................................................................10
Figure 1-4 ........................................................................................................................................................11
Figure 1-5 ........................................................................................................................................................11
Figure 1-6 ........................................................................................................................................................12
Figure 1-7 ........................................................................................................................................................13
Figure 1-8 ........................................................................................................................................................14
Figure 1-9 ........................................................................................................................................................14
Figure 1-10 ........................................................................................................................................................15
Figure 1-11 ........................................................................................................................................................16
Figure 1-12 ........................................................................................................................................................18
Figure 1-13 ........................................................................................................................................................19
Figure 1-14 ........................................................................................................................................................20
Figure 1-15 ........................................................................................................................................................21
Figure 1-16 ........................................................................................................................................................22
Figure 2-1 ........................................................................................................................................................24
Figure 2-2 ........................................................................................................................................................25
Figure 3-1 ........................................................................................................................................................26
Figure 3-2 ........................................................................................................................................................27
Figure 4-1 ........................................................................................................................................................28
Figure 4-2 ........................................................................................................................................................29
Figure 5-1 ........................................................................................................................................................30
Figure 5-2 ........................................................................................................................................................31
Figure 5-3 ........................................................................................................................................................32
Figure 6-1 ........................................................................................................................................................33
Figure 6-2 ........................................................................................................................................................34
Figure 7-1 ........................................................................................................................................................35
Figure 7-2 ........................................................................................................................................................36
Figure 7-3 ........................................................................................................................................................37
Figure 7-4 ........................................................................................................................................................38
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1 ShannonDM

1.1 Apply for key

ShannonDM requires a KEY file to work properly，first you need to apply for ShannonDM's KEY file, query

the local MAC address, apply for KEY corresponding to MAC address. Figure 1-1:

Figure 1-2

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1.2 ShannonDM install

Unpack the ShannonDM package and place the requested KEY.bat (the file name must be key.bat) in the
ShannonDM extracted folder (KEY and MAC addresses are corresponding). Example Figure 1-2:

Figure 1-3

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1.3 ShannonDM UI introduction

On the toolbar, there are six items of File, Run, Metric, Message, Tool, Help, and below the six items are
several common functions, such as start modem, start record, open a log file, save log file as, pause, clear,

refresh, preference, Figure 1-3：

Figure 1-4

In the working panel of ShannonDM, Divided into three parts: signaling, ILM, Trace. Signaling shows the
signaling process between the RRC layer and the NAS layer. ILM is the message between inner layers of the
protocol stack (if UNKNOWN represents which means you should update the DLL library). Trace is a detailed
interpretation of log (need to match the corresponding Bin files and profile file)

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There are several function buttons on the right side of the work panel as shown in Fig. 2, "Auto Scroll" and"
Filter" are commonly used, "Auto Scroll" can control signaling not to jump automatically and "filter" to filter the
signals to be viewed. In the Trace work panel (Figure 1-4), there are more function buttons like "Find",
"Bookmark", "Keyword" "Filter", "Select item".

Figure 1-5

The MODEM indicator in the lower right corner of the software interface can be used to determine whether
the phone is connected to the software, dark blue-connected, light green-unconnected, as shown in Figure 1-5

Figure 1-6

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1.4 ShannonDM and Device connections

1.4.1 USB Mode Switch

Installation of Samsung phone driver, download and install “Samsung_USB_Drivers_for_Mobile_Phones”,

then the phone will connect to the computer, and then input *#*#0808#*#* in the dial interface, will enter USB

Mode Switch (Figure 1-6), select rndis,acm,dm,adb or dm,acm,adb. The installation is successful as indicated by

the appearance (Figure 1-7).

Figure 1-7

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Figure 1-8

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Open your computer's Device Manager and find the port, Figure 1-8

Figure 1-9

1.4.2 ShannonDM connection settings

Find preference on ShannonDM toolbar (Figure 1-9), click preference to enter the setting interface(Figure 1-9)

Figure 1-10

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There is a toolbar on the left side of Preference, mainly uses "Logging" and "Message-String-Trace". “Loging"
the main function is to set the port of connection, "Message-String-Trace" mainly for loading binary.

In the Logging interface, the Modem tick needs to be selected as the "Use serial interface", BaudRate select
"460800", and select "Auto connect to modem, when modem is plugged", the next time plugged the phone, will
automatically connect to the modem, "maximum log file size" is set up to your own needs, do not set too large for
each generated log (recommended less than 100m) for post-analysis

Figure 1-11

When setting is complete, click "Auto detect modem interface", to update the port to COM8 (Figure1-11),
same with the port number in Figure 1-8, and "start modem" become dark blue, and the lower-right Modem also
change to dark blue. Click the Apply to save the settings.

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Figure 1-12

In the "Message-String-Trace" interface, you need load CP binary. If not, Trace will have no signaling display.
Figure 1-12

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Figure 1-13

1.5 How to capture ShannonDM log

Step1：Profile load, profile is defined for filtering trace file, in order to capture defined trace（Catch default

trace log if no profile file loaded）. Find “Load Profile” in the File directory, load requested profile. "Profile is

successfully downloaded" in the left down menu of ShannonDM tool indicated that Profile is loaded successfully,
follow as Figure 1-13:

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Figure 1-14

Step2：Record log, click Start record，would pop-up save log path，select one log path，name it, then click

"Open". Follow as Figure 1-14:

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Figure 1-15

At this moment, "start record" would show state as "stop record", and background show as dark blue. There are
signaling running in the work platform of Signaling, ILM and Trace. It is needed to reload profile and bin file again
and again if have incomplete signaling in the Trace work platform. Follow as Figure 1-15:

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Figure 1-16

Step3：After test，click stop record to stop record log. The .sdm files in saved log directory is CP log files, follow

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as Figure 1-16:

Figure 1-17

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2 How to capture AP Log

2.1 ADB configuration

For AP LOG，need to configure ADB environment variable. Write local ADB path into computer’s environment
variable Path.

ADB configuration path: Copy local ADB path -> My computer -> press right key -> property -> advance system
settings -> advanced -> environment variable -> Path

2.2 How to capture AP LOG

Step1：Unzip AP LOG tool(Provided by Samsung)

Step2：Click “get_AP_SQE2.bat” to capture AP Log, then would pop-up one command window and creates one
file named “AP_LOG” in the directory. Follow as Figure 2-1:

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Figure 2-1

Step3：After finished test, press Ctrl + C in the command window, would prompt “would you like to stop the bat
progress<Y/N>?”, then input “N”, and click “Enter” to save AP log.(collect ShannonDM LOG and AP LOG in the
same file directory). Follow as Figure 2-2:

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Figure 2-2

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3 How to capture DSP LOG

It is requested to catch DSP log when perform related data service cases, such as TP,MMS, ping test, video call,
video streaming and so on.

Step 1：Active DSP，input *#*#4412#*#* in dial keyboard，then Menu->SIM1->3)Test Equipment setting-

>3)DSP&IQ Log, set “DSP Log OFF” as DSP Log ON. Follow as Figure 3-1

Figure 3-1

Step2：Reboot phone

Step3：Check DSP log in the Trace option of ShannonDM. Follow as Figure 3-2：

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Figure 3-2

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4 How to capture TCP LOG

It is needed to capture TCP log when perform TP or other data service test cases. TCP log will captured with
ShannonDM LOG and AP LOG at the same time.

Step1：create one command window in the case directory, input "adb shell tcpdump -i any -vvv -w
/sdcard/rmnet_all.pcap", must check value behind “got” whether is increasing or not, follow as Figure 4-1：

Figure 4-1

Step2：Perform Ctrl+C in command window to end TCP logging when test is finished，then input “adb pull

/sdcard/rmnet_all.pcap” to collect TCP LOG to case file directory. Follow as Figure 4-2：

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Figure 4-2

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5 How to capture Crash log

Due to SW is still in development, system is not stable enough, sometime system would crash when perform or
capturing log, so call it as “Modem Crash”.

There are two types of Crash：CP Crash and AP Crash. Must check crash type shown in screen when crash

happened，whether it is CP Crash（Figure 5-1）or AP Crash. (Note：testers cannot distinguish between AP

crash and CP crash)

Figure 5-1

DUT would enter red screen suddenly when crash happened, then enter fastboot mode automatically. Follow as
Figure 5-2：

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Figure 5-2

Must use special bat tool “qdump tool for maestro7872” to catch crash log，unzip “qdump tool for maestro7872”

tool file， find “qdump_7872_64bit_all.bat” in the file， double click it，crash log would be collected in current

directory when pop-up window was closed automatically. Follow as Figure 5-3：

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Figure 5-3

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6 Silent logging

Silent logging is used to capture log by phone.

Input *#*#0328#*#* in dial keyboard to enter Silent logging，select AP and CP(Please select TCP when perform
data service related cases)，then click "record" in the right top of menu, start to test when pop-up "OK", follow as
Figure 6-1:

Figure 6-1

Save log after finished test，step1：click SNAPSHOT LOG，step2：Closed "record" option，step3：click COPY

TO STORAGE, select internal storage, Follow as Figure 6-2：

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Figure 6-2

When finished above steps，connect the phone to PC，phone is set to MTP mode（*#*#0808#*#*），find
DMLog file in the phone directory.（Must rename DMLog before next test case）

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7 Common USSD command

7.1 *#*#4412#*#*

*#*#4412#*#* is a common command to check network signal value（Figure 7-1），lock band channel（Figure
7-2），active DSP（Figure 3-1）, recover network settings（Figure 6-3）and so on.

Check network signal value:

Figure 7-1

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Lock or change band channel:

Figure 7-2

Recover Network settings, Menu->2)NV Reset->1)CP Registry Reset, click 1)CP Registry Reset, then reboot
phone.

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Figure 7-3

7.2 *#*#0808#*#*

*#*#0808#*#* is to change phone mode，such as MTP mode，ADB mode，DM mode.

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7.3 *#*#5096#*#*
Must perform *#*#5096#*#* in dial after crash happened, then press [1]Log DUMP(AP/CP)->[2]Delete Log
Files(/data/exynos/log/dump) one by one, to clear last crash file, Please follow Figure 7-4：

Figure 7-4

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8 Common shortcuts

1：screenshot: power + volume down key.

2：fastboot mode: long press power + volume down key when keep phone in power off state.

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