Industry: Healthcare

Better Patient Experiences with

AI-driven Wireless
The Mist Learning Wireless LAN (WLAN) uses Artificial Intelligence (AI) to simplify Wi-Fi operations, deliver
amazing location-based experiences with virtual Bluetooth LE, and provide invaluable insight into asset locations.
®

Wi-Fi with Virtual Network Bluetooth LE Bluetooth LE

® ®

Assurance Assistant Engagement Asset Visibility

Mist is the first vendor to use Artificial Intelligence to make Wi-Fi predictable, reliable, Mist is the only vendor to deliver high accuracy location services without requiring
and measurable. Setup is easy, with automated operations that let you focus on battery beacons. By virtualizing the indoor location experience, Mist has changed the
clinical operations and patient care instead of troubleshooting. indoor location game.

WI-FI IS PREDICTABLE, RELIABLE AND MEASURABLE VIRTUAL BEACONS ENSURE SEAMLESS ENGAGEMENT WITH PATIENTS
 Set, monitor and enforce customized service levels for doctors, nurses, and patients  Freedom to create push notifications anywhere with virtual beacons
such as time to connect, throughput, and capacity  Deploy unlimited virtual beacons and move easily using software (UI or APIs)
 Ensure a consistent experience across multiple generations of devices and clients  Provide turn-by-turn directions with sub second latency

 Predict problems before they arise  Proximity notifications with 1-3 meter accuracy

 Mist Access Points are state of the art, designed for reliability in high density and
EASILY LOCATE PEOPLE AND ASSETS
challenging RF environments
 Offer assistance to patients at their time of need
EASY SETUP AND OPERATIONS  Greet patients on arrival with relevant information, such as where to pick up medicine

 Simplified deployment or check-in for an appointment

 100% operated via the cloud (no on-premises controllers)  Ensure scarce medical equipment is deployed in the best location

 Guest portal with Facebook and Google logins  Locate wheelchairs, infusion pumps, and other mobile assets 

 Open APIs for automated notifications and workflows

OPTIMIZE SERVICES BASED ON TRAFFIC PATTERNS
PROACTIVE TROUBLESHOOTING WITH ACTIONABLE INSIGHT  Real-time analytics (visits, dwell times, time of day)
 Automated event correlation pinpoints problems across wireless/wired/  100% open via APIs
device domains
 Dynamic packet capture shortens issue resolution to minutes instead of days MIST 4:23 PM 63 %

 Baseline performance and monitor trends over time

WELCOME TO GENERAL HOSPITAL now

WAYFINDING PROXIMITY
MESSAGING
VIRTUAL NETWORK ASSISTANT Jason
Patient of Dr. Spehar

10:00 appointment

Jason, please check in at reception.

 Answer simple language queries, like how was Bob’s Wi-Fi?

 Correlate data for easy root cause identification, trending analysis, and impact assessment
On My Way Please Wait Send Message

 Curate and prioritize data so answers are easy to understand

 Deliver actionable insight for rapid problem resolution and proactive operations.

© 2018 Mist Systems, Inc. www.mist.com

The Mist learning WLAN delivers the best Wi-Fi and Bluetooth LE
®

experiences for doctors, nurses, and patients

MIST CLOUD MIST ACCESS POINTS WHY IS MIST WI-FI UNIQUE?

AP61 AP41 AP21 BT11 Easily monitor user Service

Level Expectations (SLE) in real-
Deployment Outdoor Indoor Indoor Indoor time and provide predictive
recommendations to avoid or fix
Wi-Fi 802.11ac Wave2 802.11ac Wave2 802.11ac Wave2 –
4x4:4 4x4:4 2x2:2
problems.

The Mist Platform , featuring a Wi-Fi Tri-Radio a a a – Dynamically capture packets the
microservices architecture, makes moment an event occurs; Rewind
IoT Interface a to see any user’s state at any point
wireless deployment easy and scalable – – –
in time.
Antenna Options Internal/External Internal/External Internal Internal

Virtual Proactively identify and fix the

Bluetooth LE a a a a root causes of problems, using
Mist’s Proactive Analytics and
Warranty 1 Year Limited Lifetime Limited Lifetime Limited Lifetime Correlation Engine (PACE).

WI-FI WITH ASSURANCE BLUETOOTH LE ENGAGEMENT SERVICE BLUETOOTH LE ASSET VISIBILITY SERVICE WHY IS MIST BLUETOOTH LE UNIQUE?

Predictable and reliable Wi-Fi: Set, monitor, and Deliver indoor location-based services Get full visibility into people and things using Patented virtual Bluetooth LE
enforce levels for doctors, nurses, and patients to your mobile devices, such as turn-by- standards-based Bluetooth LE technology lets you deploy and
turn directions and contextually relevant move virtual beacons with the
Proactive operations: Automatically identify messages. DWELL TIME simple click of a mouse (or via
and fix wired/wireless/device problems using 22s
VISITS
26s
APIs), eliminating the need for
machine learning Greet patients when they arrive and 54 49 physical beacons.
accelerate check-in process.
VISITS BY HOUR

zone 0 2z one 0 4 12 15

Minimize Wi-Fi costs: Focus on things that

Max Avg

Monitor visits and dwell times,

matter; eliminate onsite visits with dynamic Help doctors and nurses get to the right zone 0 6

with detailed drill down into zone

packet capture patient more quickly. traffic patterns and congestion
points.
Drag to Set Target  Ensure medical equipment is where it is
WAYFINDING PROXIMITY needed most
MIST 4:23 PM 63 %

Goal: 9 seconds WELCOME TO GENERAL HOSPITAL now

MESSAGING
 Locate key personnel and assets 100% standards-based approach,
250

200

150

using Bluetooth LE that is

Jason
Patient of Dr. Spehar

100 10:00 appointment

Jason, please check in at reception.

50

0
0 2 4 6 8 10 12 14 16 180 2
On My Way Please Wait Send Message
integrated into entreprise-grade
time to connect
Access Points.
WI-FI SERVICE LEVELS

CUSTOMERS