Beruflich Dokumente
Kultur Dokumente
Assignment No 1
Prepared By
Institute
SMIU Karachi
Submitted to
CPM Stand for Competitive Profile Matrix, which identifies a Firms’s major competitors
and its particulars strengths and weakness in relation to a sample firm’s strategic
position.
HBL AT PRESENT
1. The Habib Bank Group is leader in Pakistan’s services industry. Today, HBL has
more than 1,400 branches all over Pakistan and presence in 25 countries across five
continents. With a revamped customer oriented philosophy, HBL are pursuing new
avenues of leadership through innovation, as HBL gear up to face the challenges of
the new millennium.
2. A huge network of 1425 domestic branches, with largest bank in Pakistan and 55
international branches have enabled HBL to provide comprehensive services that
meet customer needs. This has ensured thriving client relationship that forms the
backbone of the Bank’s operations.
4. Habib Bank has a pioneer in providing the innovative banking services. These
have included the installation of the first main frame computer in Pakistan followed by
first ATM and more recently internet banking facilities in 1425 domestic branches.
Following are the CPM of HBL with respect their two main competitors that is Allied
Bank Limited and Muslim Commercial Bank Limited.
Competitors HBL ABL MCB
Note: The CPM total Value of Habib Bank Limited is shows grater weighted score
which show greater competitor position than ABL and MCB. HBL has an advantage of
Geographic Coverage and have a strong Financial position.
If there is a good feedback system regard their services, so this would become the
strength of HBL and due to this strength HBL will also capture the market share or
increase the market share.
“I observed that some customers are facing problem to physically visit the branch just to
have bank statement”
The is also weakness of HBL. HBL should improve the online system for such type
of services due to which customer loyalty will be increase.