Citizen Charter

Registration and Incentives-Local Industry

2.1 Services to Citizens:

Sl Process of Delivery Required Documents and Cost of Service and Timeline for Assigned Officer
Name of Services
. of Services Place of Service Delivery Payment Methods Service Delivery (Designation, Phone No., and e-mail)
1 2 3 4 5 6 7
No specific documents
Face to face
Counselling to individual Place of service: All officers working in Registration and
1 conversation or on Free of Cost -
investors Registration and Incentives-Local Industry desk
phone
Incentives-Local Industry

2.2 Institutional Services

Timeline for Assigned Officer

Sl
Name of Services
. of Services
1 2
Registration of Local
1 the nature of the project. List of
Industrial Project
Amendment of
2 Manual
Registration
3 Issuance of certificate for
release of capital
Process of Delivery Required Documents and Place of Service Cost of Service and
Service (Designation, Phone
Delivery Payment Methods
Delivery No., and e-mail)
3 4 5 6 7
Cost depends on the
Director General-4
amount of investment
In the absence of DG-4
and automatically
Director (Registration
Required documents vary depending on calculated by the OSS
One Stop Service 3 working and Incentives-Local
system. Payment must
(OSS) days Industry)
documents is available in the OSS system. be made online
Phone: 55007228
payment system
Email:
incorporated in the
dir.rili@bida.gov.bd
OSS.
a.Copy of registration certificate along
with last amendment. Tk. 1000/- to be paid
b. Supporting documents in favour of through Pay-Order
amendments applied for. favouring Bangladesh 2 working days do
Place of Service Delivery Investment
Registration and Incentives-Local Development
Industry desk Authority.
Manual a.Copy of registration certificate along Free of Cost 1 working day Do
with last amendment.

machineries from
customs.
4 a. Application in prescribed form
Recommendation to
CCI&E for issuance of Manual
Ad hoc industrial IRC
5 Recommendation to Manual
CCI&E for issuance of
2nd Ad hoc industrial
IRC
b. Copy of Letter of Credit (LC)
c. Copy of Bill of lading, Commercial
Invoice, and Packing List all duly signed
by the concerned bank.
Place of Service Delivery
Registration and Incentives-Local
Industry desk
b. Copy of registration certificate along
with last amendment.
c. Copy of TIN certificate
d. Copy of Trade License against factory
address
e. Copy of Membership certificate of the
concerned association
f. Bank Solvency certificate issued by
concerned bank
g. Copy of Fire License
h. Copy of NOC from department of
10 working
environment Free of Cost Do
days
i. Copy of incorporation certificate and
memorandum in case of company
j. Copy of partnership deed in case of
partnership
k. LC copy against machineries imported
and purchase voucher in case of locally
procured machineries
l. Original copy of treasury challan
against payment of CCI&E fees
Place of Service Delivery
Registration and Incentives-Local
Industry desk
a. Copy of registration certificate along Free of Cost 2 working Do
with last amendment. days
b. Copy of first ad hoc IRC
recommendation to CCI&E made by
BIDA
c. Copy of ad hoc IRC
 b. Copy of up to date TIN certificate
d. Copy of up to date Trade License
e. Copy of up to date Fire License
f. Certificate issued by lien bank
regarding importation using ad hoc IRC
Place of Service Delivery
Registration and Incentives-Local
Industry desk
6 a. Copy of registration certificate along
with last amendment.
b. Copy of first ad hoc and 2nd ad hoc IRC
recommendation to CCI&E made by
BIDA
c. Copy of ad hoc IRC
b. Copy of up to date TIN certificate
Recommendation to d. Copy of up to date Trade License
10 working
CCI&E for issuance of Manual e. Copy of up to date Fire License Free of Cost Do
days
3rd Ad hoc industrial IRC f. Copy of up to date NOC by department
of environment
g. Certificate issued by lien bank
regarding raw material importation using
ad hoc IRC
Place of Service Delivery
Registration and Incentives-Local
Industry desk
7 Recommendation to Manual a. Copy of registration certificate along Free of Cost 10 working Do
CCI&E for regularization with last amendment. days
industrial IRC/ b. Copy of IRC recommendations to
amendment of IRC CCI&E made by BIDA
c. Copy of ad hoc IRC
b. Copy of up to date TIN certificate
d. Copy of up to date Trade License
e. Copy of up to date Fire License
f. Copy of up to date NOC by department
of environment
g. In case of export oriented projects
certificate issued by lien bank regarding
raw material importation using ad hoc
 IRC and export performance.
h. In case of locally selling projects
certificate issued by lien bank regarding
raw material importation using ad hoc
IRC and production & VAT payment
statement in letterhead pad of the project.
Place of Service Delivery
Registration and Incentives-Local
Industry desk
8 Application by client along with
Policy advocacy for local supporting papers.
industry on application by Manual Place of Service Delivery Free of Cost Do
clients based on merit Registration and Incentives-Local
Industry desk
9 Counselling to both local Face to face Place of Service Delivery
and foreign institutional conversation or on Registration and Incentives-Local Free of Cost Do
investors phone Industry desk

2.3 Internal Service

Assigned Officer (Name,

Process of Delivery Required Documents and Place Cost of Service and Timeline for
Sl. Name of Services Designation, Phone No.,
of Services of Service Delivery Payment Methods Service Delivery
and e-mail)
1 2 3 4 5 6 7
Director General-4
Based on documents sent and
In the absence of DG-4
request
As per timeline Director (Registration and
1 Policy advocacy/giving opinion Manual Place of service: Free of Cost
set Incentives-Local Industry)
Registration and Incentives-
Phone: 55007228
Local Industry
Email: dir.rili@bida.gov.bd
Based on requirement
Providing information as
Place of service: As per timeline
2 required by parliament Manual Free of Cost Do
Registration and Incentives- set
secretariat
Local Industry
As per timeline
3 Providing special services Manual Based on order No Cost Do
set
 Based on requirement and order
Furnishing various information Place of service: As per timeline
4 Manual Free of Cost Do
and reports Registration and Incentives- set
Local Industry

N.B: In addition, all the documents must be submitted which are prescribed by law by the government to be submitted at the time of receipt of services.