Apollon - Use Cases Analysis and Common Living Lab Approach For Energy Efficiency

Apollon – Deliverable 3.
DELIVERABLE
Project Acronym: APOLLON
Grant Agreement number: 250516
Project Title: Advanced Pilots of Living Labs Operating in Networks
D3.2: Use cases analysis and common Living Lab approach
Revision: final
Authors:
Maria João Benquerença (ISA – Intelligent Sensing Anywhere, S.A.)
Nuno Martins (ISA – Intelligent Sensing Anywhere, S.A.)
Andreia Melo Carreiro (ISA – Intelligent Sensing Anywhere, S.A.)
Daan Velthausz (Amsterdam Innovation Motor)
Lasse Sariola (Aalto)
Francisco Gonçalves (Lisboa E-Nova)
Marita Holst (CDT)
Project co-funded by the European Commission within the ICT Policy Support Programme
Dissemination Level
P Public X
C Confidential, only for members of the consortium and the Commission Services
Apollon – Deliverable 3.2
Revision History
Revision Date Author Organisation Description

1 8 July MJB/NM ISA First draft, start of
2010 writing
2 31 August MJB/NM/AMC ISA First draft
2010
3 27 MJB ISA Revision and inclusion of
September new content
2010
4 25 MJB ISA Final Version
October
2010
5 30 MJB ISA Update
November
2010
The information in this document is provided as is and no guarantee or warranty

is given that the information is fit for any particular purpose. The user thereof
uses the information at its sole risk and liability.
Statement of originality:
This deliverable contains original unpublished work except where clearly
indicated otherwise. Acknowledgement of previously published material and of
the work of others has been made through appropriate citation, quotation or both.
ICT PSP Project Reporting Template Final Version

Table of Contents
1. Introduction..................................................................................................................... 1
2. Living Labs and local experiment description .................................................... 3
2.1 Amsterdam Living Lab ........................................................................................................... 3
2.1.1 Cross-border cooperation success cases ..............................................................................3
2.1.2 Local Experiment............................................................................................................................4
2.1.3 Means to promote and leverage the local Living Lab and pilots (workshops,
showcases, showrooms, etc.) ......................................................................................................................8
2.2 Aalto Living Lab ........................................................................................................................ 9
2.2.1 Cross border cooperation success cases...............................................................................9
2.2.2 Local Experiment............................................................................................................................9
showcases, showrooms, etc.) ................................................................................................................... 13
2.3 Portugal Energy Living Lab ............................................................................................... 15
2.3.1 Cross-border cooperation success cases ........................................................................... 15
2.3.2 Local Experiment......................................................................................................................... 15
2.4 Botnia Living Lab .................................................................................................................. 19
2.4.1 Cross-border cooperation success cases ........................................................................... 20
2.4.2 Local Experiment......................................................................................................................... 21
3. SMEs................................................................................................................................. 25
3.1 Home Automation Europe (HAE) .................................................................................... 25
3.2 Process Vision ........................................................................................................................ 26
3.3 There Corporation ............................................................................................................... 27
3.4 DIY KYOTO .............................................................................................................................. 28
3.5 Sensinode ................................................................................................................................ 29
3.6 JROMA (Energy demand and security-metering solutions) .................................. 30
3.7 ARQUILED (Energy demand and security-metering solutions and
innovation) ......................................................................................................................................... 31
3.8 ISA - Intelligent Sensing Anywhere (ISA) - (Energy demand and security-
metering solutions and innovation) .......................................................................................... 32
3.9 KYAB.......................................................................................................................................... 33
3.10 Luleå Energi AB ................................................................................................................. 34
4. Cross-border Pilot ...................................................................................................... 37
4.1 Cross-border Pilot ................................................................................................................ 37
4.2 Cross-border piloting and cooperation strategies ................................................... 38
4.3 Cross-border activities ....................................................................................................... 39
4.3.1 Amsterdam..................................................................................................................................... 39
4.3.2 Aalto .................................................................................................................................................. 41
4.3.3 Lisbon ............................................................................................................................................... 42
4.3.4 Common Cross-border activities .......................................................................................... 42
4.4 Discussion and analysis ..................................................................................................... 44
4.5 Common research framework ......................................................................................... 44
5. Conclusions ................................................................................................................... 46

Appendix ................................................................................................................................... 47
Amsterdam ......................................................................................................................................... 47
Lisbon ................................................................................................................................................... 48
Botnia.................................................................................................................................................... 50

1. Introduction
The purpose of this deliverable is to report the analysis of the use cases
implemented in each LL and present the common approach that can be extrapolated
to other environments.
The starting point to achieve this goal is the information already presented in the
first deliverable of this work package (D3.1) concerning the assessment done to
each local Living Lab’s methods and tools to be able to identify a common approach
for implementing the pilot. Further work has been done in the assessment of each
one of the local Living Labs in different features:
 Characterization of the SMEs involved in the pilots and working, or
participating, in the local Living Labs;
 Pilot description in terms of objectives, strategies to achieve them and
implementation plans;
 Means to promote and leverage the local Living Lab and pilots (workshops,
showcases, showrooms, etc.)
 Cross-border piloting and cooperation strategies;
 Cross-border cooperation success cases;
 Connections and articulation with projects besides Apollon.
Initially we were aiming at summarizing the cross-border and cross-project
strategies that are success cases already and analyze the cases which success was
not so great in order to state the lessons learned and create a best practices manual.
None-the-less this is not feasible at the time since we are still to apply the research
framework to all the cross-border activities, including the ones done so far. What we
do know is that some of the activities were not so successful and taking two
examples, the cooperation attempts between ISA – Kyab and ISA – Plugwise (that we
will develop in the next deliverable), we realize that the reasons for the failure were
different:
 ISA – Kyab: There was an attempt to create a common strategy that would
result in a win-win situation for both SMEs in both countries. Since Kyab’s
Saber was developed specifically for district heating monitoring and there is
only one small part of Lisbon with district heating in Portugal this was not a
win-win situation so the partnership didn’t move forward yet. There is still to
consider third part countries where both SMEs can cooperate in a joined
approach to the market;
 ISA – Plugwise: In this case what was attempted was an integration of both
products in order to present a complete and integrated solution to the
clients. The partnership failed because of technical difficulties that could be
overcome.
This subject is to be developed in a following deliverable where the results of the
research framework will also be presented.
Before anything else we would like to call the attention to some of the sections of
the D3.1 that are essential to the current work: the Background and also The Idea of
Cross-Border Pilots.
In the second chapter we present the Living Labs involved in the pilot and the local
experiments they are promoting
In the third chapter we present the SMEs that are involved in the local experiments
as well as some that, not being involved in these particular experiments, have a
history of cooperating with the different Living Labs. These SMEs are the main
beneficiaries of the cross-border activities that are programmed.
Then, in chapter 4, we present the Cross-border pilot:
 What it is
 The challenges that it presents
 The activities that are planned
 The discussion and analysis of the activities
 The research framework that is going to be used in evaluating the activities.
In the end we summarize and define the next steps.
Clarification: For clarity purposes we would like to define two terms that are going
to be use extensively in this document:
 Pilot – By pilot we mean the group of all the cross-border activities that
contribute and constitute a trans-national activity and a cross-border pilot.
 Experiment – By experiment we mean the local energy efficiency experiment
promoted by the Living Labs in cooperation with SMEs that can be local or
foreign partners of the Apollon project.
ICT PSP Project Reporting Template 2 Final Version

2. Living Labs and local experiment description

In this chapter we are presenting the Living Labs working on the Energy Efficiency
pilot and the local experiments that are planned.
2.1 Amsterdam Living Lab

The Amsterdam Living Lab was started by the Amsterdam Innovation Motor (AIM)
together with Waag Society, NoVay and the University of Amsterdam. Via the
Amsterdam Smart City initiative many additional industry partners are included to
specifically tackle the key challenge for sustainability programs and smart grid
development in the city of Amsterdam w.r.t. Sustainable Living, Sustainable
working, Sustainable Transport and Sustainable Municipality. Partners are:
Amsterdam Innovation Motor (AIM), Home Automation Europe, Alliander, Process
Vision Netherlands and Logica.
The Amsterdam Smart City initiative tackles the key challenge for sustainability
programs and smart grid development. It is a Living Lab with real life measurement
capabilities across the whole energy chain, from energy production, delivery and
consumption that includes smart meters & smart grid technology.
2.1.1 Cross-border cooperation success cases

There are several on-going initiatives between the parties of the different cities, for
example there have been several workshops and visits between Helsinki’s (Forum
Virium) and Amsterdam (Amsterdam Living Lab) and Lisbon (ISA) and Amsterdam
(Plugwise).
We foresee the following advantages from cross border collaboration:
– In several EU countries validated pilots in the energy efficiency sector. This leads
to a comparison of local differences with the same technology as well as a
comparison of different technology and the same local culture.
– A network of cooperating Living Labs that share an approach and technology in
relation to energy efficiency projects.
A common pool of methods and tools that can be used in Living Lab projects that is
shared, improved upon together. This leads to more shared improvements. In
general the knowledge and tools will be shared on an “open source” way.

2.1.2 Local Experiment

The Amsterdam Smart City pilot area covers two city parts of Amsterdam and
involves about 1250 households. Selected households from this area will be
included into Apollon demonstrations.
For the Amsterdam Smart City Sustainable Living pilot a setup of 728 households
will be used in Geuzenveld. Within Apollon the focus is activities on sustainable
living in social and supported housing. It aims to reduce the energy consumption in
(households via using innovative products, services and techniques, including smart
meters, energy control mechanisms, direct feedback and information provisioning
etc. It deals both gaining is insights in usage behavior as well as raising awareness
and achieving behavioral change.
It order to achieve this, experiments are conducted with different forms of:
– Energy feedback,
– Smart metering,
– Energy control,
– Local energy provisioning connecting to the grid, i.e. Solar panels.
Validation is done via Living Lab experiments, stimulating and evaluating
behavioural change creates a demand pull for more sustainable technology
application of innovative technology results in a technology push towards
sustainable behaviour.
Figure 1
In addition we want to identify potential CO2 reduction (expectations are at least
9% reduction) as well as potential energy savings (expectations are at least 7%
electricity and 10% gas reduction).
Via the pilot we hope to get more insight in consumer behaviour transformation,
especially we want to obtain

– insight in energy usage and awareness of energy consumption

– insight in behaviour and motivations for behaviour change
– insight in participation
– insight in different citizens/households
– insight in individual energy control & management
– yield best practices for full scale roll out
– create a grid suited for future developments
For the experiment a setup of 728 households will be used in Geuzenveld (city part
of Amsterdam, see the figure below) and belong to the social housing agency
Farwest:
– Pieter Post Singel and surroundings (red box): 284 single households, build in
1955, renovated 1995 and
– Aalbersestraat: (blue box): 444 flats, build in 1956, renovated 1996 and in 2009
(isolated roof, 1000 m2 solar panels) social rentals.
Figure 2
The users are the citizens and are motivated by financial savings & energy
reduction.
We have different services that we want to experiment and validate in the
Amsterdam pilot. Via the use of smart meters, the energy companies as well as third
parties will provide personalized advise to the customer, e.g. via home displays but
also via the Internet Portals and GSM terminals. Home Automation Europe is
validating their new displays in the pilot.

In addition to advice, the management & control of in-house energy usage will be
possible (e.g. via active switching of appliances based on the real time dynamic price
of the energy). It still needs to be decided if it is feasible to also include this in the
Apollon cross border testing.
In a later stage we will start providing these services to the customers with feedback
via different means (including displays and Internet 2.0 solutions). Both Logica and
Liander are interested in these experiments. However, the focus now is on the proof
of concept from a user perspective as well as from the energy producer and
supplier’s perspective.
Besides the technical component there is much attention on the human aspect, i.e. to
obtain insight in behaviour and motivations for behaviour change w.r.t. energy
reduction. In particular Liander is very interested to gain knowledge and insights on
this aspect not only in Amsterdam but also from other Apollon Living Lab
experiments.
It is good to realize that smart grids & smart meters are seen as a key enabler to
address climate issues, since they use two way communications to maximize energy
efficiency. But now the utility can also send information to the end user in order to
influence the usage pattern (saving tips or lower rates at night).
The following technologies are applied in the experiment: smart meters, energy
displays / feedback, smart (LED/saving) lighting, charging terminals, Energy advice,
Web 2.0 tools, internet portal.
In addition, different behavioural measurement & observation tools will be used to
collect and analyse the user and usage data (both objectively and subjectively). The
investigation will be done by scientific knowledge institutes (Novay) which uses the
theory of Planned Behaviour of (Fishbein & Ajzen, 2006), to model the intended
behavioural changes of the citizens in the Amsterdam Pilot.
Home Automation Europe
Home Automation Europe has develop the Quby, a next generation advanced
interactive touch screen device, aimed at stimulating consumers to understand their
energy consumption patterns, and act upon it, as it regulates the energy usage (i.e.
central heating) as well. It is the successor of the Powerplayer. See below for
illustration of the Quby. (See also www.quby.eu for more information).

Figure 3 - illustration of the Quby

The innovation is twofolded:
– in the presentation of the information (what, when and how), the incentives to
save energy, as well as in the software to deploy the solution (device,
measurement & communication infrastructure) in real homes and easily connect
them to the Internet.
– And the combination with controlling the central heating systems in the
household.
A marketable solution requires the most appropriate hardware, i.e. it needs to be
state of the art in order to use minimal amounts of energy and as well as a low cost-
price. For the designs, Home Automation Europe has co-operated with the Dutch
Ministry of Economic affairs and for hardware they have various partners. The
software is in house developed by Home Automation. Experience of consumers have
been gained in several pilot projects in close co-operation with local energy
companies.
For Home Automation Europe consumer test are essential in the development of
their products. Home Automation Europe have done formal pilots with academic
research coupled to them. In addition, less formal investigation of consumer
behaviour have conducted and resulted in much faster feedback loops which
enhances the evolvement of interface design.
For the Quby product “test” users need to be involved from within their private
context, preferably by testing the product in their own home, or alternatively in a
residential setting which they are familiar to.
Home Automation Europe is primarily looking for user-feedback, both on the
interface and on the physical installation and actual (daily) usage of the product. Up

to now Home Automation Europe has mainly involved users in pilot-situations.

However, currently, for hardware designs, Home Automation Europe is involving
real users in an earlier stage and discuss the visual concepts of the intended device.
2.1.3 Means to promote and leverage the local Living Lab and pilots
(workshops, showcases, showrooms, etc.)
The Amsterdam Living Lab has its promotion strategy including their website
(www.amsterdamlivinglab.nl ), newsletter and workshops and other meetings. In
addition the Amsterdam Smart City program promotes the activities via many
events, newsletters and website (http://amsterdamsmartcity.com )
Home Automation Europe has its own demonstrator environment visited by local
and International guests.
Liander has it’s promotion activities and communication channels in the
Netherlands.

2.2 Aalto Living Lab

Aalto Living Lab is a new constellation combining the strengths of industry, three
major universities and regional competence centre Greennet in user centric RDI
activities in greater Helsinki metropolitan area. Partners are: Nokia, Metropolia, HSE
and Process Vision and supporting City of Helsinki, Helsinki Energy and Greennet
Finland
2.2.1 Cross border cooperation success cases

Veli-Pekka Niitamo introduced Living Lab platforms and methodologies to Process
Vision in the ICT4SAVEENERGY CIP project, which has started in 2008. Save Energy
project has taught PV the importance of piloting and now with Apollon, the new LL
is actually established in PV head quarters in Lauttasaari. PV has since visited
several LLs (Leiden, Lisbon, IBBT etc) and wishes to gain more insight and
experience to exploit better the LLs.
In project Apollon, Process Vision is especially interested in the cross-border
collaboration. As PV is the main SME participant in the Helsinki pilot, it will test
several products and solutions from other companies with their Generis platform
where the metering data is collected. Real life piloting in both office and residential
buildings will give insight to the company how to do R&D&I with real life users.
With the cross-border piloting, PV can look into new partnerships and also evaluate
different markets in Europe. Furthermore, as the energy market is transforming
rapidly, it is interesting to benchmark standardization and scalability issues.
Commercialization is the most important criteria to participate for PV in Apollon. A
minimum criterion is to create a commercial client in Finland during the Apollon life
time.

The Finland experiment will tackle the potential and hurdles of apartment level
real-time measuring. It will set up systems that allow monitoring of real time energy
consumption in building and apartment level, communicating this information
through web and mobile services. Users can see their real life energy consumption
and a set of suggestions on how to reduce their energy bill. The objective of this
experiment is to promote innovative ICT solutions for energy management and
communication defining public incentives and to study sustainable user behaviour
change and mechanisms related to it.

The objective is to create new services and to understand the energy controls from
the user perspective. The plan is to divide users into four groups.
1. Passive users. They are not expected to start designing the solution.
We only collect feedback from their use. Even the passive users may
be divided into two groups. One group without any instructions which
we compare with a reference group who get instructions on how to
operate the new devices. (Still not decided on how to handle
instructions.)
2. Active users in three groups. All in the same space and same
treatment in the trials. But different types of responsibilities.
a. Co-design users. Would be more superficially involved. They
would have only limited responsibility, and specific areas will
be assigned.
b. Co-create users. Next level. This group will start creating
related services. Process vision provide a platform for this. So
they will suggest new ideas to the platform.
c. Co-produce users. A few people would take this role. This will
be max five guys. They see business value of the actual service.
What are we producing. How are we producing the service.
How are we making money of the service.
The plan is to also select subsidisers who work a lot on the road. It would be
possible to wire their homes and get mobile hand held devices for them. They will
use the system, evaluate it and suggest new ideas on functionality.
In this experiment we will measure electricity consumption as well as other
variables such as temperature and CO₂ concentration in the different compartments
and large consumption points such as elevators, HVAC and server room.
Consumption and conditions will be measured for a certain period of time and
based on that a baseline will be created. Real time measurements are then
compared to the baseline and the refined consumption data is reported to the users
through a portal based interface. Some competitions will be held between the
employees of different compartments and energy savings are measured. Also with
condition measurements the energy efficiency can be analyzed and saving targets
found.
Here’s a summary of the planned measurements in the Varma building
• 4 departments within the building in real time electricity reading

• C0₂ readings in selected conference rooms

• Major consumption points in real-time metering; server room, elevators and
HVAC
• District heating in real-time metering
• In open offices C0₂, humidity, lux and temperature measurements
• Outside the building temperature and humidity measurements
Here follows some basic information of the pilot building:
• The Living Lab is located in Lauttasaari, Helsinki. An island only a few
kilometers from Helsinki railway station
• Owner of the building is Varma (provider of pension insurance for Finnish
work)
• There are 14 companies in the building and altogether 200 employees
• Office space area 5000m2
• Total area 9600m2
• Construction year 1992
• Varma building was selected for the Living Lab pilot because Process Vision
is located in the same premises and thus it is easier to monitor the
functionality of the metering and data transfer equipment.
• Energy Efficiency pilot in Process Vision Headquarters. Smart virtual
minigrid for Smart behaviours; measuring potential savings in energy
consumption for mobile creative workers at office and home environments
with wireless smart measurements portal based reporting platform.

Extensions of Helsinki pilot
GENERIS
MDMS
Extranet
Viewable to users
MVDB
4-10 Homes of Process Vision employees Process vision Building

in real-time electricity metering in Lauttasaari
Figure 4
Different technological set ups will be used in Helsinki pilot. Commercial and
business aspects of the project need to be emphasized and there has to be high level
of flexibility on the technology choices.
Helsinki pilot consists of equipment from several SMEs. All the information is
gathered to Generis -> consumption data to consumers (employees working in PV
building). DIY KYOTO’s Wattson, KYAB’s Saber (possibly), There’s ThereGate are
used in the collecting of sub-measurements in different compartments (2/floor).
Furthermore, the idea is to measure temperature and moisture (maybe also wind
speed) from outside of the building. Also the district heating and water is measured
so the pilot is looking into efficiency in heating.
Besides looking into Varma building, the pilot consists of measuring several mobile
workers’ residential apartments’ energy usage. Plans for residential measurements
will be finalized in the following months.
Process Vision’s Generis platform can be provided as a licensed business with a
commitment to local support and maintenance service. It also can be provided as a
web based service over IP network on a SaaS delivery where the application resides
in a PV server in Finland. The value adding services close to end consumer have to
be created together with other commercial players in the project and with Apollon
supporting partners.
Organizational set up is well expressed in the WP of Apollon where each site first
works relatively independently to get the user centric measurements working and
in second phase start the search for best benchmarks and common solutions
together with the other 3 sites.

Structure of Apollon team is on two levels; Project structure and Energy domain
pilot structure. We need to be successful on the domain structure/deliverables first
before the whole structure can become valuable. We need to emphasize commercial
and business aspects of the project and be very flexible on the technology choices.
Process for user involvement is based on Living Lab methodology. The users are
engaged in the co-creation of the energy saving solutions in order to share ideas,
influence solutions and to measure and show behaviour changes.
As presented before, the users have different ambition and involvement levels.
Furthermore, the passive users are divided in different intervention groups so that
behavior change and energy savings can be measured properly. As mentioned
earlier, pilot setup planning is still underway and will be put together in the
following months. The key objectives at the Helsinki pilot can be communicated in
two levels:
1) To increase awareness of the energy consumption, carbon footprint and
costs, and thus reduce consumption through behavior change.
2) To identify potential and bottlenecks for next generation dynamic pricing,
real-time measuring and increased share of renewable energy sources in
Finland and other pilot countries in order to create a model for new type of
distributed energy supply services and lead markets.
As all Apollon energy pilots have their own promoting strategies, Helsinki pilot has
already started to work with Finnish smart grid cluster in order to get traction and
visibility for the pilot.
So far two main promoting activities have been done in regards to Helsinki Apollon
LL.
1) Innovative Services around Smart Metering and Smart Grids – Brainstorming
Seminar
2) Finnish Smart Grid study. Done by Gaia consulting and Finpro / Cleantech
Finland.
The brainstorming seminar was organized by PV and the list of invitees ranged from
university doctorate students and professors to industry representatives and Tekes
and Sitra. The seminar will be organized twice a year. Lasse Sariola presented
Apollon in the event with Veli-Pekka Niitamo. The seminar was very fruitful and the
topic creates positive buzz in every occasion.

The second activity, Finnish Smart Grid study, is being done by Gaia consulting and
Finpro / Cleantech Finland, and it is looking into emerging smart grid industry in
Finland. the study is funded by BaseN, Empower, Nokia Siemens Networks and Sitra
(Finnish Innovation Fund). In the first part of the study that was done 1H/10, some
30 Finnish cleantech companies were interviewed to draw a picture of different
players in the field. In the possible second and third phases, the volunteering
participants will do a Finnish smart grid pilot based on the results and company
mapping of the first part. Furthermore, mapping the possibilities for international
business opportunities will be done in the third phase. Apollon project will act as a
good example for cross border collaboration.
In the first phase of the study, Process Vision was one of the interviewed companies
and Veli-Pekka Niitamo and Lasse Sariola acted in a consulting role when the study
was being planned.
Helsinki pilot will be promoted in the pilot building and a proper communications
plan will be devised for the pilot participants as the pilot plans are finalized in the
following months.

2.3 Portugal Energy Living Lab

Portugal Energy Living Lab has recently started up its operations. Partners are:
Alfamicro, Lisboa E-Nova Agência Municipal de Energia- Ambiente de Lisboa, ISA -
Intelligent Sensing Anywhere, S.A. and supporting partner, SELF ENERGY
innovation, Lda.
Lisboa E-Nova started working under the Living Lab methodology within the SAVE
ENERGY project, which started in March 2009. Having official contact with the
Living Lab methodology for the first time, the project underlined the importance of
cooperating and involving from the early stages of any project deployment all the
relevant actors and stakeholders that can contribute to the success of the initiatives.
Also ISA, a SME working in the SAVE ENERGY project as technical partner, became
very involved with the Living Lab methodology and is currently promoting its own
Living Lab, ISaLL – Intelligent Sensing and Smart Services Living Lab. Lisboa E-Nova
has also been involved in the ISA experience and actively follows its work attending
and participating in workshops and other events.
The main role of Lisboa E-Nova, in terms of the Living Lab implementation, is to
define user engagement strategies and how to address and motivate user
participation through active communication and dissemination programmes.
Users are the core centre of the pilot experiment and should be engaged to the goals
of the project providing feed-back to the project functionalities and available
services, aiming to develop an information loop to the SMEs and consequently to the
improvement of the products and services that are under development.

Lisbon’s experiment is located at Lisbon’s Uptown Area. Jardins de São Bartolomeu
Condominium is a high level residential block with different dwellers (356
dwellings and 18 spaces reserved for commercial activity):
- 1500 inhabitants
- Construction in 2006
- 4 blocks divided in 15 independent allotments with 10 floors each;
- common garage with 3 underground floors.
- Total area: 12.120 m2 (site area),
- Building implementation: 8.783 m2;

- Building inhabited area: 54.000 m2 (Sum of the areas of the different floors
above the ground)
- Common garage area: 20.000 m2
- (Sum of the areas of the different floors under the ground)
In the condominium’s initial years of occupation a common problem arise:
- Building lack of compliance with the expected energy behaviour;
- Low energy efficiency materials chosen in the construction phase;
- High-energy costs, in common areas and in private dwellings.
- The high commitment of all the inhabitants related with the resolution of this
problem was unusually high, considering the number of dwellings.
The positive implementation of energy efficiency measures motivated the dwellers
to apply for installation of a microgeneration system, within the Micro-generation
Framework for Renewables Energy Technologies adoption. 16 photovoltaic systems
were installed, 3.68kWp each (288 panels), with an investment of 315.000 Euros
from the dwellers (the biggest private and residential area for micro generation by
PV panels in Portugal).
Lisboa E-Nova will coordinate the Lisbon’s pilot, and a possible methodology is
already designed:
1 - Database construction and consumption survey on the electricity
consumption, based on discrete values;
2 - Electric equipments survey (of all dwellings or of a dwellings’ sample);
3 - Selection of the dwellings to monitor, 366, based on the assessed database
(online inscription, minimum consumption, equipment survey);
4 – Creation of 4 different intervention groups from the selection performed
in 3.
The 4 groups created in the last point are:
I – Possible behavioural change measures information, with discrete
monitoring on a monthly basis (no smart metering equipments would be
installed);
II – Pricing system changing and study of the impact through discrete
monitoring on a monthly basis (no smart metering equipments would be
installed);
III – Smart metering equipment installation and feedback to the dwellers on
their consumptions and information on how to reduce consumption;
IV - Smart metering equipment installed without feedback or information.
A strong effort is being done, by Lisboa E-Nova and Alfamicro, to involve Portuguese
and international SMEs to join the Lisbon’s experiment.
Therefore, the results with another and ongoing Living Lab in Lisbon, created for the
SAVE ENERGY project, will be used and a comparison will be made to improve the

communication and the involvement of Portuguese and foreign SMEs. This last pilot
takes place in the Lisbon Municipality main office building, with approximately
1800 employees and approximately 200 daily visits.
SME’s will be given the opportunity to:
- Be directly involved in a Living Lab experiment;
- Test technology with real and potential future users;
- Receive user’s feedback to improve the technology;
- Participate in a cross-border experiment and receive know how from other
SMEs;
- Internationalize their activity;
- Strongly promote innovation and create European level synergies to these
companies in scaling their market reach.
The expected outcomes for the Lisbon experiment are:
- To promote and evidence the feasibility of investing in residential housing
and achieving viable and profitable solutions for energy management and
communication;
- Active dissemination through similar buildings and wide spread
communication of social and economic benefits at the energy level;
- Define incentives for conscientious and efficient energy users;
- Define policies to promote and engage users on behaviour change on energy
consumption, user engagement and active contribution to define energy.
At the moment, all the dwellers are analyzing the project and an explanation is being
given from the Condominium Administration. In September, Lisboa E-Nova made a
presentation to the interested dwellers, which are willing to participate in
APOLLON. At the same time, the SMEs involved, will have the chance to present
their solutions for the energy efficiency experiment.
PowerPoints will be developed and it will be given the chance to the dwellers to
make questions and to give new ideas.
A survey will be given to the participant dwellers in order to understand and to
know the different energy consumption patterns in the building (in the dwellings
and in the common areas). This will be important to implement the methodology
described.
Lisboa E-Nova organizes often several communication actions, such as: Ponto de
Encontro (Small Conference that happen every Thursday), Workshops, Conferences

and participates in technical fairs and exhibitions. The agency has already
communicated the project to the public as an action for improve energy efficiency.
One of the main roles of Lisboa E-Nova is, without any doubt, to communicate with
the citizen. The Agency’s Communication Projects aim to provide access to
information, thus helping citizens to actively participate in the city’s sustainable
development process. They also aim to maximize the impact of all intervention
projects in the society at large.
Communication projects include:
 Information actions targeting both citizens and decision makers, aimed at
mainstreaming good practices in the area of sustainability (exhibitions,
competitions, website, etc)
 Differentiated communication actions targeting citizens, the Agency’s
associates, decision makers and others aimed at publicising the result of the
evaluation of the Intervention Projects of the Agency as well as good
practices, from other parts of the world (guides, conferences, web site, etc...)
 Awareness raising actions targeting the relevant actors to mainstream good
practices, always aimed at introducing environmentally friendly processes
and methods (seminars; etc...)
 Training actions for professional groups that have a major role in the Energy
and Environmental performance of the city, aimed to mainstream good
practices leading to Sustainable Urban Development
 Participation in international conferences in order to increase the visibility of
the Agency’s activities and to establish a continuous contact with European
policy makers and strategies.

2.4 Botnia Living Lab

Botnia Living Lab (hosted by Centre for Distance-spanning Technology at Luleå
University of Technology in Sweden) is a RDI cooperation to support human-centric
innovation of advanced ICT Services for “Extending Human capabilities”. The basic
idea is to engage end-users, individuals and stakeholder organizations, along a
targeted value chain, in the total process from need-finding and idea-generation,
through concept-development and prototype/usability testing to service piloting.
The Botnia partnership includes some of the strongest international ICT/Telco
organisations, numerous SMEs as well as national and regional public authorities
and ~7000 creative end-users from entire Sweden.
The main mission of Botnia LL is to serve as a facility for research, development and
innovation - RDI, for creation and refinement of ICT based services. Botnia’s
objectives include generation of new knowledge, methods and tools, for open user-
centric research and innovation. Real products and services are experimentally
developed in real-life contexts with real users.
Botnia's strategy is to be independent from (geographically) fixed assets and
essentially, service experimentation rely on readily available hardware and
communication infrastructure. Botnia's focus is user-centric development of
Internet and mobile services for every day life/work. Service concepts are
developed in several domains (traffic and transportation, wellness & safety, energy
efficiency, citizen services etc), with objective to identify reoccurring needs and
better understand how to design services for broader use and markets.
The Botnia Living Lab system is constantly being developed further in close
cooperation with end-users and stake-holders such as the human-centric research
group at Luleå University of Technology. One good example of Botnia’s assets,
generated by this collaboration, is the "Form-IT methodology". More about the
Form-IT methodology can be found in: Ståhlbröst, A., and B. Bergvall-Kåreborn.
(2007). FormIT - An Approach to User Involvement. In European Living Labs - A
New Approach for Human Centric Regional Innovation, edited by J. Schumacher and
V.-P. Niitamo. Wissenschaftlicher Verlag Berlin Olaf Gaudig & Peter Veit GbR: Berlin.
63-76.
Primary stakeholders are international ICT/Telco organisations, numerous SMEs as
well as national and regional public authorities. Botnia's objectives include
generation of new knowledge, methods and tools, for open user-centric research
and innovation. Real products and services are experimentally developed in real-life

contexts with real users. Each partner involved will find different value depending
on their needs and purpose of the cooperation.

One of our examples of Cross-border cooperation in the scope of user-involvement,
SME´s and ICT innovation already implemented is:
The Crocopil-project
The project was based on user driven requirements and user involvement in order
to test and evaluate evolving technologies for internet connection and new ICT
solution in rural areas through pilot cases set up and cross-border co-operation
networks:
Main mission was to:
 identify crucial user requirements for communication, co-operation
and services that are not met today.
 evaluate the technologies that meet the requirements to make new
services available (evolving technologies and innovative use of
existing technologies).
 combine the efforts and establish cross-border pilot networks where
the services are tested.
The purpose of the project was to:
 Create and test a “CroCoPil solutions toolbox” with descriptions and
evaluations that makes new services accessible to rural communities.
 Strengthen the awareness and attitude of rural people with regard to
technology and technology-based services.
 Establish some service pilots that shall be tested and demonstrated.
 Provide a basis for innovation and sustainable companies in all participating
countries.
The most important beneficiaries of the project were:
 Rural communities
 Innovative people in rural areas
 Young people in rural areas
 SMEs on the North Calotte of Europe

Read more at http://www.cdt.ltu.se/~zcrocopil

The House of culture experiment in Luleå studies how to save energy in public
buildings by supporting the users (visitors and employees) with real-time
information on current energy usage. They can also learn more about how to save
energy with the Serious Game concept. The Serious Game let you play some mini
games where you learn more about how to save energy.
There are three different approaches on how we support the users in their
behavioural change.
1. by real-time information,
2. by the Serious Game
3. by ICT (IT-solutions) that supports changed user behaviour.
2.4.2.1 The experiment more in details

Use case 1: Real-time information:
1. Short description:
The sensor equipment stores the current consumption of electricity,
hot and cold water and temperature. A reference value is taken by
measuring for a longer period without the user’s knowledge. This is
then compared to current energy usage.
2. Mechanism tested for behavioural changes:
By providing real-time information, competition with other users,
comparison with reference and target values (setup by the users) we
test how much can be saved.
3. Target end user-group: Visitors and employees
4. Involved partners: KYAB (SME), Luleå City
5. Process:
An incremental approach with three test cycles is defined. After each
test cycle the results are analysed and improvements made before
next test cycle starts. The Test Process defines reference values,
Living Lab groups.
Ref CIP FP 7 Save-Energy D2.5 Test Process.

6. Expected impact:
10-20 % saved energy. Best practices on energy saving.
Use case 2: Serious Game:
A set of mini games where the users can learn more about how to
save energy. This can then lead to changed user behaviour.
To save energy by helping the user change their behaviour through
the mini games.
3. Target end user-group: Visitors and employees
4. Involved partners: KYAB (SME), Luleå City
5. Process and expected impact:
See above
Use case 3: ICT solutions:
When entering the House of culture about 10% of the users misuse
the door opener. The automatic door opener is only intended for
elderly etc. If you are young (walks quickly) and use the two door
openers the doors will both be open for about 10 seconds. Given that
the outside temperature during a long period of the year is below
zero we will lose energy.
By an ICT-solution where we delay the time between pressing the
door opener and the actual opening of the door we hope to change
the user behaviour so that only those that really needs this will use
the door opener. The delay time can be changed.
3. Target user-group: Visitors and employees
4. Involved Partners: KYAB (SME), Luleå City
5. Process and expected impact:
See above

Botnia Living Lab has long experience in promotion of research and fore-front
technology. The core mission of ours is to generate sustainable business innovation
based upon world-class research. We offer an integrated environment for business
driven research and development projects in the area of advanced information,
interaction and communication technology.
Our role is to support our partners and customers in embracing the new
opportunities, encounter the risks and fully understand their own transformation
potential.
The promotion is done in different formats like:
 Digital format like web, videos, etc.
 Knowledge ”packaging” like handbooks
 Fairs and conferences
 Workshops
 Real life tests
Lately we have started up the creation of our own Showroom:
The CDT/ Botnia Living Lab showroom will serve as a link between
various stakeholders such as business, international partners, and for the
university itself. It will enable a simple and powerful communication of
research results, projects, ideas and demonstrations. We strive to
motivate and create a creative environment for visitors in order to build
relationships and business. Core is also to have a showroom that can
handle "early prototypes", theoretical knowledge, relationships and
partnership, scalability and of cross-border collaboration.
There are some key-components of Technology transfer that will be
supported by the Show room set-up and has been considered in the
design of the showroom and in the choice of investments:
1. Communication
2. Sense-making
3. Distance
4. Motivation

5. Business
The showroom set-up is made in close collaboration with different
partners around Europe to create a network of showrooms as a tool to
bridge the knowledge gaps between universities, laboratories, industrial
actors and policy makers.
Read more at http://www.bonita-project.eu/

3. SMEs
In this chapter we characterize the SMEs that are involved in the Pilot and also some
that cooperate, on a regular basis, with the Living Labs running the local
experiments.
3.1 Home Automation Europe (HAE)

Home Automation Europe (HAE) is the main SME involved in the Amsterdam local
experiment, see also www.homeautomationeurope.com. It is an Amsterdam-based
SME that delivers practical home automation solutions in the residential
environment.
Home Automation Europe B.V. is a small highly-specialized software company
delivering innovative solutions in the residential environment. It launched in 2005
its Home Control Box concept, allowing electrical installers to automate homes
using products from various vendors and using different protocols, while enabling
remote interaction through web-browsers and IVR.
In order to integrate various systems and develop missing components, the
company’s development team comprises expertise ranging from programming
micro-controllers and Linux kernel-modules to internet-security and back-end
business applications, as well as interaction design to ensure adoption by end-users.
The company was nominated in 2007 for the European ICT prize and can count
among its customers industrial players like Eaton and Alcatel as well as energy
companies and telecom operators. Home Automation Europe has extensive
experience in practical solutions for residential automation based on an architecture
of a local residential gateway, communicating with sensors and actuators, and
linking through the internet with a service center, allowing for more computing
power and interaction with third parties.
An important element in all solutions is the interaction between the residents and
their home, whether this is through a lighting button, touch-screen, interactive TV,
PDA or ordinary phone. Much of our efforts therefore focus on this interaction and
the roles different media play in it.
Home automation Europe has a demonstrating environment which is widely visited
by local and international guests. Their main goal is to show to decision makers and
the public the real opportunities for energy savings through ICT solutions that are
available nowadays. Home Automation Europe will include the results in all external

communications on the subject, such as lectures, workshops and pilot-projects,

where applicable.
In the Amsterdam pilot Home Automation Europe will provide the smart displays
used in the pilots.
3.2 Process Vision

Process Vision Oy is an IT house specialized in information systems and applications
for energy business. The company provides also simulators for process industry and
power plants. The company, founded in 1993, employs currently around 110 IT and
energy professionals in Helsinki, Jyväskylä, Uppsala and Bussum.
Process Vision Oy has focused on developing versatile total solutions for
deregulated energy market targeted for distribution companies, energy retailers,
balance coordinators and system operators. These solutions consist of wide
measurement data warehouses, systems for balance settlement and balance
management, EDIEL/ETSO ESS data transmission functions and systems for
contract and portfolio management.
Besides power companies, Process Vision’s software solutions serve also district
heating and gas companies thanks to the basic system architecture supporting
multi-utility operations.
PV’s core software business is built on two product families, GENERIS and
GRADES®. GENERIS product family consists of data warehouse solution for free
energy market with plenty of applications to enhance our customers' business in the
deregulated energy market. GRADES® product family consists of a versatile suite of
both static and dynamic simulation tools.
In addition to rapidly growing deregulated energy business, PV focuses on high-
fidelity simulation tools in the branch of power plant simulation, gas network
simulation, district heating network simulation and district cooling simulation.
System integration makes Process Vision’s systems to live as a solution.
PV’s strategy aims at global IT solutions integrated with local requirements.
Therefore, the IT business unit operates through a global partner network as well as
through three internal Systems Integration Partners.
The vision of all these business units is to grow rapidly to a leading position in their
own niche areas.
In the project Apollon, Process Vision is especially interested in the cross-border
collaboration. As PV is the main SME participant in the Helsinki pilot, it will test

several products and solutions from other companies with their Generis platform
where the metering data is collected. Real life piloting in both office and residential
buildings will give insight to the company how to do R&D&I with real life users.
With the cross-border piloting, PV can look into new partnerships and also evaluate
different markets in Europe. Furthermore, as the energy market is transforming
rapidly, it is interesting to benchmark standardization and scalability issues.
Commercialization is the most important criteria to participate for PV in Apollon. A
minimum criterion is to create a commercial client in Finland during the Apollon life
time.
3.3 There Corporation

“We help people to create a sustainable world by smart use of energy. We provide the
platform combining Smart Metering, Smart Home and Smart Grid solutions. This
allows our partners to offer sustainable future proof solutions and services to their
clients. Our main customers are leading utilities and service providers”
The story of creating the first ideas of the ThereGate dates back to the beginning of
2007. This is when research around a new potential business area for Nokia was
started at the Nokia Research Center. The potential in developing a system to
control home appliances easily using a mobile phone was considered significant for
Nokia. The Smart Home program, part of the New Business Programs, was
established in the beginning of 2008. The program evolved out of a team of three to
consist of 50 employees – internal and external.
There Corporation was formed in May 2009 by the management team of the Nokia
Smart Home program to commercialize the technology developed over a number of
years at Nokia. All the related development, results, materials, deals and know-how
have been transferred from Nokia to There corporation with a licensing deal
between the companies. By bringing in the Comsel team, the knowledge of smart
metering and energy efficiency was incorporated to the There corporation. The
development of the solutions continues with its partners and the first pilots are
expected to be released in the beginning of 2010.
ThereGate in brief
There corporation will focus on energy saving and efficiency. The energy saving
solutions of the company are based on the ThereGate – which was formerly known
as the Nokia Home Control Center or HCC. ThereGate is a technology-independent
open Linux-based platform that supports the most common smart home
technologies. This makes it an ideal platform for many different applications and

needs, as they have a wide range of solutions from different vendors to choose from,
and also for third parties to create new solutions and applications.
In addition to the ThereGate that There Corporation provides, the value for the end
customer comes from the integration of different individual devices and entire
systems from 3rd party vendors, all under the control of one user interface. These
devices will include monitoring and controlling of energy consumption as also act as
devices connected to security and safety sensors.
In Apollon, ThereGate boxes are being used in the pilot together with other
manufacturers’ products and services.
3.4 DIY KYOTO

DIY KYOTO (DK) creates beautifully designed products to help people understand
and control their personal impact on the environment
Their product is called Wattson and the software Holmes and the company
promises savings anywhere from 5% to 25% on electricity bills.
Facts about Wattson:
 Shows how much each electrical appliance uses when switched on or off.
 Easy-to-read display works in all light conditions and shows electricity usage
in watts or cost (£ or €).
 Portable and wireless, contemporary design.
 Electricity use showed in numbers and colors.
 Consumption just 5 watts on average, which drops to under a watt in low
power mode.
 Clever low power mode extends by months the life of the rechargeable display
battery.
 Completely recyclable.
 I store up to 28 days of electricity use information in my internal memory.
 Combined with Holmes, you get easy access to daily, weekly and monthly
views of your home’s energy use.
 Shows you how much energy you’re generating; can measure micro generated
electricity supplies such as solar cells or wind turbines.
In Apollon Helsinki pilot, Wattson products are used in several measurement points
– both in residential buildings and in Varma building.

3.5 Sensinode
Sensinode is the pioneering IP-based wireless sensor network solution provider. We
offer seamless internet integration to embedded device and chip manufacturers
through all industries and we operate globally. Our NanoStack™ 2.0 firmware is
platform and radio independent and gives our partners a fast, easy and cost efficient
way to utilize the best available technology in their business.
Headquartered in Oulu, Finland, Sensinode was founded on over 10 years of
research and innovation in IP-based wireless embedded systems. The company is a
2005 spin-off from the world renowned Centre for Wireless Communications.
Sensinode’s vision is that IP-based IEEE 802.15.4 will be the next WiFi and will
power the "Internet of Things". This will enable real-time physical sensing, tracking
and identification with enterprise systems and the Internet through scalable low-
power networks in building automation, asset management, advanced metering and
other applications. By providing innovative, open-standard products, Sensinode is a
key player in making this vision a reality.
Sensinode’s mission is to revolutionize business process by enabling enterprise
building automation, asset management and advanced metering with IP-based
wireless embedded and sensor network solutions.
Sensinode’s expertise in low-power wireless IP networking can provide significant
advantages especially for OEMs and system providers in creating products and
solutions. With Sensinode's affordable, reliable and scalable low-power wireless
networking solutions it is possible to offer end-customers huge cost-savings and
improved business operations.
Sensinode specializes in enterprise solutions, and has experience in automatic
metering infrastructures (AMI), building automation, asset management, security
and defense. Our advanced 6LoWPAN wireless networking products integrate
directly with IP based back-end enterprise networks for easy integration. Sensinode
solutions consist of NanoRouter™ 2.0 products acting as wireless access points for
wireless embedded devices running the NanoStack™ 2.0 protocol solution. This
enterprise network solution provides end-to-end IP data transfer, unique
identification of devices, device mobility and manageability.
Sensinode provides a unique solution for automatic metering infrastructures (AMI),
enabling IP communications for all wireless meters, submeters and home
automation devices and in addition seamlessly integrates M-Bus and Wireless M-
Bus devices into IP. NanoStack™ 2.0 is integrated into electric meters, sub-meters
and home automation devices, providing an all-IP network using inexpensive radio

chips, yet allowing for reliable mesh networking. The solution allows for battery
powered devices with a lifetime of years. NanoRouter™ 2.0 products provide routing
between the wireless devices running NanoStack™ 2.0 and the utility backbone.
NanoRouter™ 2.0 is also available for integration into electric meters which act as
the gateway to the utility backbone network.
The possibility of using Sensinode’s solutions in the Helsinki pilot will be looked into
in detail when the pilot setup is finalized.
3.6 JROMA (Energy demand and security-metering solutions)

The company currently has two main fields of operation:
- the sale of specialist instrumentation in various fields of engineering and technical
applications;
- the sale of equipment for teaching in experimental science.
Its head office is in downtown Lisbon and it has an experienced team with the
know-how and background needed to continue providing the best service for many
years to come.
Their business consists also in the distribution of test and measurement equipment
to test and certify electrical installations. The company also distributes several types
of didactic equipment, on several areas of Science and also for several school levels.
Today, the business also comprehends a series of wireless data loggers that provide
centralized wireless monitoring of energy use and environmental conditions in
buildings.
Although they don’t have any experience yet regarding Living Labs, JROMA is
excited with the possibility to join the APOLLON project and to get introduced to a
real Living Labs experience where it will be possible to get feedback from test of
prototypes and how efficient the products are that is intended to be sold in the
future, for monitoring of energy use.
Until now, the feedback from users that this company is used to receive is mainly
through internet (email or forums of discussion).
The participation in APOLLON mainly through the cross-border networking in the
Energy Efficiency Pilot will allow them to get new business partners, new
knowledge, new customers, new products or services, once they face organizational
problems in their internationalization.
JROMA expects that the cross border collaboration within the Apollon project will
support its process of commercialization, once the company also exports the

products to some South-American and African countries like Brazil, Angola or

Mozambique, and this type of collaboration can give more visibility on those
markets.
3.7 ARQUILED (Energy demand and security-metering solutions and

innovation)
Arquiled was established in 2005 focusing its activity in the development of SSL
(Solid State Lighting) technology for general, architectural and street lighting.
Arquiled provides lighting design solutions for a wide range of applications in
several sectors. All its products follow an exhaustive development process. It has
the unique advantage of being able to provide customized solutions in an
increasingly competitive market.
Together with Arquiservice and Climar, Arquiled is a part of IACOM ENERGIA on of
the Portuguese leading groups in providing lighting and energy efficient solutions.
Arquiled is a modern company, founded by young entrepreneurs whose know-how
in the industry is well known in Portugal and around the world.
The company is concerned with global sustainability, and have created two
accreditation brands: Luz Zero and Energia Zero, which aim is to rationalize
building energy use.
ARQUILED has also developed ENGILED® – Centre for Technological Research and
Development, composed by a group of Portuguese engineers who continuously
work in the development of new technologies. ENGILED has already developed
products such as SOLARYS ®, SUN SENSOR ® e ARQUISIGN 1 ®.
ARQUILED established a partnership with Lisboa eNova (the city of Lisbon energy
authority), in order to address the Traffic Light Project, whose aim is to rationalize
energy through road lighting in some parts of Lisbon.
Despite being a young company, we have already a large portfolio of well succeeded
projects:
Estoril Sol – Lisboa Casino. Varzim Sol – Póvoa Casino . Fundação Oriente – Museu
do Oriente (Orient Museum) . IMOANDORRA – Fénix Hotel . GRUPO HILTON – Hilton
Hotel. GALP – Galp Tower . SANTA CASA DA MISERICÓRDIA – S. Roque Church .
AMORIM TURISMO – Tróia Design Hotel . QUINTA DOS BICOS – Hotel Quinta Pedra
dos Bicos . MDC – Fórum Barreiro. CAIS DO TRIGO – LUX . MONTEPIO GERAL – Bank
Branches. SANA HOTEL – Sana Capitol . VIP HOTEL – Vip Grand . TDIMOBILIÁRIO –
EVA Hotel

Regarding the energy consumption monitoring, ARQUILED has developed the

product Solaris and the ARQNET Protocol, which is used in a Living Lab in the
portuguese city of Águeda.
ARQUILED is willing to participate in the APOLLON project not only in the Lisbon’s
project but also in other WP3 pilots in the cross-border collaboration.
The company has already started their business in countries like: Spain, France or
the Netherlands, but they are willing to show their technology participating in a
cross-border dimension in the APOLLON project, so they can expand their market.
There are just positive reasons for taking part in international networking activities:
growth and business, visibility, to participate in a big European project and to get
relations to energy-providers in other countries.
3.8 ISA - Intelligent Sensing Anywhere (ISA) - (Energy demand and

security-metering solutions and innovation)
ISA is a technological based company that offers a wide range of products,
applications and recognized solutions, implemented internationally in the areas of
Remote Management, Automation and Control, settled on specific technology and
know-how in the fields of electronics, software development, telemetry and control,
applicable to Environment, Energy and Industrial Automation, Building
Management and Healthcare.
With 20 years of expertise, and exporting more of 70% of its production, ISA has its
headquarters situated in Coimbra and counts with more than 100 collaborators
highly specialized, being present with subsidiaries in Spain, France, UK and Brazil
and trough agents, in several countries.
ISA is a full cycle company, from the idea to the technological development, the
facilities and know how, allow to comprise the full development cycle, from the idea
scratch, most of the times originated at the innovation and marketing departments.
The technical specifications are described according the client feedback, which is
brought from ISA’s commercial team. Since its origin ISA as developed tailored
products and services, according to the clients, this flexibility and continuous
requests allows ISA to have a rapid prototyping and specification process. After the
specification, the product/service passes to the development teams, where 40
people dedicated exclusively to R&D have the capability to the design, architect,
write, and program code software and firmware as well as planning electronics,
from its PCBs to a first functional prototype from out internal production line.

ISA does pilot experiences very often, which allow the participants to take part of
the innovation processes and to give their feedback about the new technologies that
are being tested.
ISA expects that the users may develop new ideas and innovative concepts related
to the products that are being tested, make observations on their potential, and
most of all, be actively involved in the process.
Living Labs are open platforms to engage user communities as contributors to
innovation. The Living Labs integrate Public and Private People partnership
dedicated to the development of new products, services, processes and solutions in
multiple and evolving real life contexts and involve people in everyday situations
together with a structured setting of openly collaborating developing companies,
researchers and public authorities.
The Apollon project will be important to address the multi cultural influences in
terms of energy saving, but also to generate a framework of implemented
technology all over Europe, thus it can output some methodological parameters so
European SMEs can easily approach new markets.
The participation in the Energy Efficiency Pilot of Apollon will trigger the
networking capabilities of ISA. One of the main interests of an SME, when joining
such a challenge, is to be able to have a good exploitation plan, which will boost the
company’s business and external relations. Also it will allow ISA to be in the first
front of the state of the art, when we talk of Energy Efficiency Pilots and Solutions.
For the Apollon project, ISA intends to establish new partnerships, either
commercial or R&D as well as to consolidate the present line of products for Energy
Efficiency for Portugal, and also to prepare it for the European countries involved in
the consortium.
With the participation in the Apollon project it will be possible for ISA to learn how
can the pilot to a cross-border reality be effectively exported. The consortium
possesses multi disciplinary competences, which can easily trigger a set of new
product driven application for better market implementation.
3.9 KYAB
Provides a measurement system for real estate owners and large buildings. The
measurement system is developed for energy savings, is easy to use, easy to install
and shows your energy usage. The measurement system uses a patented method to
calculate how much energy that are used for heating and how much of the energy

that are used for hot water usage for a house with district heating. That is without
the need to install additional meters
To better bringing products and services to the international market KYAB needs
better knowledge about the market, energy meters, infrastructure etc in different
countries and also some salesforce in other countries
KYAB have experience from networking and cross-border collaboration and test of
products and services from the SAVE ENERGY project. The main objective of the
SAVE ENERGY project is to make use of ICT to transform the behaviour of users of
public buildings regarding energy efficiency through serious games and real time
information from sensors and actuators. SAVE ENERGY will build upon the Living
Labs methodology to provide an engaging virtual environment for users, citizens
and policy makers to gain awareness, understanding and experience associated with
energy saving attitudes. Here the role of KYAB is to provide the Saber solution for
trials.
The motivation for international collaboration is to find business potentials. Hence,
KYAB acknowledge that it is important to cooperate with other organisations in
other countries but it needs to be a business potential, in relation to this IPR issues
such as patens are important to work with. KYAB has patents for the European
countries.
There are a few motivational factors for taking part in international networking
activities:
 Growth and business
 Visibility
 But also to make things with a global impact – make the world better by
behavioural changes in energy consumption
 Get relations to energy-providers in different countries for increased market.
3.10 Luleå Energi AB

Luleå Energi is an energy operator in Luleå 100% owned by the municipality. Their
business strategy is to optimize customer value instead of profit. Luleå Energy have
several different business units mainly working on the local and national market:
 District heating
 Electricity
 Cool

 Trading of electricity
 Bio-pellets (international market)
 Fibre connection
 Wind-power
Luleå Energi AB are not going for an international market expect of the bio-pellets.
Earlier networking processes have been nationally in terms of partnerships in
different networks such as bio-pellets, electricity trading etcetera and
internationally mainly in terms of individual relations.
Earlier cross-border collaboration has mainly been taken place together with
Finland to provide energy for companies on the boarder between Sweden and
Finland
When it comes to IPR questions Luleå Energi AB discuss the follwing issues as
important to address in Apollon:
 different laws in different countries
 differences in business models; level of deregulation
 language
 leagal issues
Main motivators to take part in the cross-border networking is to get knowledge
transfer and to learn more about what others are doing. This is a way to get new
influences.
The development or innovation process at Luleå Energi AB is a process with toll-
gates for product development. The process goes from idea to implementation, to
commercialization, and included as an important part in the process is to plan for
exit.
User involvement are mainly done as market studies among customers. Luleå Energi
AB always do pilot-launches to check the roll-out and get feedback. Further Luleå
Energi AB involve both end-users and partners in the development process. Mainly
in terms of market-studies and pilot trials. Users are expected to be active and
highly willing to contribute.
Customer focus is the core business at Luleå Energi AB and they are willing to use all
channels to users (except Facebook).

Luleå Energi AB envision the pilot as a possibility to run a case in the direction of
20/20/20. In this case the users can be anybody, and they don’t have to be
interested in technology. They would like to try out a simple solution that can
reduce the energy consumption among anyone with 20%. As part of this case they
would like to find out the motivators for reducing energy consumption. It is key that
it is easy for the users.
Easy for the users is key! Hence, the technology has to be a plug-and-play
technology and the test should be cost effective and scalable with many users!
Issues to be managed are the different standards in different countires, as well as
the differences in equipment and finally there are cultural differences to be
addressed.
In Luleå the prices on energy is very low this make the incentives for energy-saving
more difficult.
Maybe in other parts where energy is more expensive the need to save energy is
more obvious – you will earn money! This could maybe give us interesting
implications of solutions that could work also in Luleå,

4. Cross-border Pilot
In this chapter we will describe the Energy Efficiency Pilot that is a group of very
different cross-border activities and local experiments presented previously.
4.1 Cross-border Pilot

The cross border pilot in WP3 will be described and visualized in this section. In the
cross border pilot four Living Labs (from Luleå, Helsinki, Amsterdam and Lisbon)
are participating. The cross border pilot will consist of several cases all having the
purpose to test and evaluate new technology for energy saving and change of
behavior in terms of consumption of energy, at the same time as the cases strive to
share experiences, methods and tools among the four living labs. Hence, the cases
will take the form of e.g. workshops, showcases, showrooms and real life tests. See
Figure 5 below which illustrates the set up of the cross border pilot.
Figure 5
The cases will focus on different aspects, but together they will contribute to the
creation of a common benchmarking framework including a service model for
clients, business model for sustainability as well as a reference model to share date,
knowledge, experience and competencies. The cross border pilot will also test the
impact of real time data on the consumers as well as foster SME innovation
commitment and support its scalability in the European market place.
Below will follow a description of these different parts and how they will be
approached.

4.2 Cross-border piloting and cooperation strategies

Knowledge and technology transfer is a complex, difficult process even when it
occurs across different functions within a single product division of a single
company and between Living Labs, SMEs, Large Enterprises and country borders,
this is an even more complex task. Theoreticians and practitioners define the
concepts of knowledge and technology transfer in many different ways. There is
usually agreement, however, that (1) knowledge and technology is not just "thing,"
and (2) that transfer requires a profoundly human endeavor. Transfer is the
movement of knowledge and technology via some channel from one individual or
organization to another. The transfer of knowledge and technology is a particularly
difficult type of communication if that it often requires collaborative activity
between two or more individuals or functional units who are separated by
structural, cultural, and organizational boundaries. Appreciation for the human
component in knowledge and technology transfer directs us away from thinking of
simply moving knowledge and technology from point "A" to point “B”. Instead, it is
important to think of knowledge and technology transfer as an interactive process
with a great deal of back-and-forth exchange among individuals over an extended
period of time.
The purpose of the knowledge transfer activities is to increase the collected
knowledge concerning the energy pilot and to ensure that lessons learned from each
use case is considered and incorporated in the use case designs.
To transfer knowledge in the Energy pilot within the APOLLON project, we will
work e.g. with cross-border work-shops. In these work-shops the focus will be on
knowledge and experience sharing where best and worst practices are discussed.
The aim of these work-shops is to share the experience gained in each use case to
transfer the knowledge gained across borders and disciplines.
These work-shops will be performed on a regular basis where lessons learned from
each use case are presented and discussed in an interactive and participative
manner. In addition, the project portal will be used as a repository to collect the
experiences in a more formal manner in documents and presentations.
The expected outcome of the cross-border knowledge transfer activities is an
elevated knowledge and technology transfer process aiming to reach the level of
commercialization of the technology that is being elaborated with in the cross-
border use cases in the energy pilot.

4.3 Cross-border activities

In the following sections we present some of the cross-border activities envisioned
by each Living Lab and the ones that were already defined and that are common and
agreed upon.
4.3.1 Amsterdam
There are three elements to cross border cooperation in the energy efficiency pilot
for the Amsterdam Living Lab.
1) to support regional Amsterdam SMEs, i.e. Home Automation Europe, in their
validation of smart displays in the different international Living Labs
2) the testing of other International SME’s solution’s in the Amsterdam Living
Lab.
3) the exchange of knowledge and experiences w.r.t. behavioural insights and
success factors in other living labs and the analysis of its applicability to the
Amsterdam Smart City context
ad 1) Home Automation Europe wants to test their displays in the different
countries. As the name “Home Automation Europe” implies they intend to operate
within Europe, with all its cultural diversities and other differences. Home
Automation Europe has investigated several ways to enter other markets with their
previous products, besides the Dutch market. Although this has mainly been limited
to their neighbouring countries: Belgium and Germany, they have cooperated with
many different companies in Europe. However, Home Automation Europe has never
been involved in an international cooperation with many different partners from
different countries before.
Home Automation Europe wants to test and validate at least one of their devices in
real environments of the other Apollon energy efficiency pilot Living Labs to gain
insights in the cultural differences between consumers in Finland, Sweden to the
North and Portugal to the South of their own experience in the Netherlands.
Different countries use different products and standards in their electrical grids.
Products will need to be adapted to suit local conditions. This needs to be planned
and designed accordingly. As the nature of the different living labs is quite different,
we need to decide where to start validating the Quby.
For the Amsterdam Living Lab it is interesting to see how a local SME is engaging in
the different International living Labs to test and validate their technology and how

the Amsterdam Living Lab should facilitate future SME’s that want to validate their
technology internationally.
Ad 2) Amsterdam Living Lab as test environment for international SME’s
Issues for the energy efficiency in cross-border pilot are how to test technology from
all partner countries in Amsterdam. Within the Amsterdam environment we have
reserved 50 households in Amsterdam for the Apollon partners (SMEs & Living
Labs) to test their technologies. In this sense Amsterdam provides infrastructure for
SMEs in other countries to test their technologies. To manage this they need to
know installation requirements, technical problems and needs for the set-up.
So far, Amsterdam has received request from other Apollon partners and is planning
such implementation.
A process for the decisions on what tools to use and how to set up the experiment
still needs to be designed, and will be part of Deliverable 3.3. It is important that the
set-up makes it possible to show user benefits and to see evidence for this in other
countries.
Ad 3) Via the cross border experiments the Amsterdam Living Lab wants to gain a
lead for the future through the lessons learned from collectively working on
delivering climate goals in Amsterdam. Amsterdam wants to proactively share and
disseminate best practices and gained insights to other Living Labs and interested
areas. The pilot is seen as an example that should be replicated and scaled up
elsewhere.
In addition to the technical component, we are interested in gaining insight in user
behaviour and behaviour change aspect w.r.t. energy saving. In particular we want
to gain insight in:
– How to interest and motivate people to participate in energy saving programs
i.e. via energy management?
– How to keep people interested over time to keep engaged in these energy saving
programs?
– How to raise the awareness and sense of urgency for consumer’s energy
consumption pattern?
– How to realise sustainable behavioural change for energy efficiency?
The Gained insights will form the basis of new experiments and future energy pilots
to be conducted in the Amsterdam Living Lab.

4.3.2 Aalto
At the moment there are three types of cross border activities relevant for Helsinki
pilot:
1) Testing international SME solutions from countries outside Finland at
Helsinki pilot
At the moment there are technical discussions ongoing in with ISA,
HAE and KYAB to implement their solutions in the Helsinki local
experiment. There has been a tender from Process Vision to ISA about
testing and using their meters in Helsinki pilot. Home Automation
Europe would like to use their monitoring screens in Helsinki pilot
and the collaboration is about to start. Furthermore, KYAB’s SABER
might be included in the Helsinki pilot setup. The objective for a
successful cross border activity is to get at least one technology
transfer done within the scope of Apollon. The implementation plans
are being made and the field implementation will start soon.
2) Using Process Vision's Generis to collect measuring data from other pilots.
Process Vision can provide data integration with Generis to all other
pilot sites. At least Amsterdam LL and Helsinki are discussing the
possibility of collecting all measuring data to Generis server.
3) Roadshows. Sweden-Finland has been organized in September and The
Netherlands will follow in December.
In September 2010, PV & Botnia LL co-organized Matchmaking and
Business creation round trip in Luleå and Oulu. This matchmaking and
business creation round trip targeted energy market actors from
Sweden, Finland and Portugal from different positions in the Energy
Smart grid business ecosystem; energy operators, components actors,
metering solution providers, telecom players etc. In addition different
representatives of fore-front research were invited to share their
insights for the future from ongoing research initiatives. The audience
was expected to share new insights among other players on the future
energy market and future Smart Grid technologies and services. In
addition this round trip served as a meeting-point for future business
opportunities among different foreseen Smart Grid actors and a
creative forum to elaborate on cross-border collaboration. The
workshop was organized as a tour starting in Luleå, Sweden and
continuing to Oulu in Finland. In each meeting point different

presentations were made by participants and good examples were

shared in real-life settings. In addition there was room for round table
discussions among participants to create future collaboration and
business opportunities.
By these activities, smart grid ecosystem is being mapped to increase the awareness
of the different players, and also to promote working together across borders in EU.
4.3.3 Lisbon
Lisboa E-Nova is currently participating in another Living Lab experiment, the

SAVEENERGY project, approved within the framework of the Information and
Communication Technologies Policy Support Programme. This project aims to
incentive energy saving in services buildings through an active communication
programme of the energy consumption patterns and the actions that can be
developed towards achieving energy efficiency. The main aim is to develop a simple,
attractive and effective model, which actively promotes the commitment of its users
to energy efficiency, enhancing and communicating the results achieved during the
project.
The project is developed as part of a consortium in four big public buildings in the
following cities: Helsinki, Manchester, Leiden and Lisbon. The Lisbon pilot takes
place in public services building, owned by the Lisbon Municipality, where
approximately 1800 technicians work every day.
The implementation of these pilot projects follows the Living Lab Methodology,
involving the community, through the participation of motivated citizens in the
development of new ideas, decisions and recommendations. These four Labs will
work together and in the future it is expected the launching of the Thematic
European Network of Living Labs Cities and will integrate Public and Private People
partnership dedicated to the development of new products, services, processes and
solutions in multiple and evolving real life contexts. The basis is set on involving
people in everyday situations together with a structured setting of openly
collaboration developing companies, researchers and public authorities.
4.3.4 Common Cross-border activities

The matrix of questions, that is presented in the next section, will be applied to the
different activities developed in the scope of the Energy Efficiency Pilot. There are
some activities already developed, others are ongoing and some are in the planning
stage.

The activities involved in this pilot have the main focus of cross-border transfer of
both technology and knowledge. It can be hard to separate the two kinds of transfer
and sometimes impossible because they are so connected. Following we present a
list of examples of cross-border activities separated, as possible, in the two types of
transfer that are the main focus of these activities.
Technology transfer:
 Discussions already took place between different SMEs aiming for
cooperation strategies:
o Home automation/ALL – Luleå LL/Lule energy
o ISA – Process Vision
o ISA – Kyab
o ISA – Plugwise
 Energy portal for energy saving
 Energy saving minigames
 Smart Grids demo.
Knowledge transfer:
 Discussions are taking place between different Living Labs to a close
cooperation and common activities:
o Brazil-Portugal
o User behaviour changes methodology Living Lab-Living Lab
 Two road-shows took place already and one is under preparation:
o Portugal
o Sweden – Finland
o Amsterdam (probable date: December 2010)
 Two clustering activities are taking place:
o Finland
o Portugal
The common research framework is going to be applied to all these activities and
the results will be included in following deliverables.

4.4 Discussion and analysis

In our vision the pilot is not a single cross-border experiment; instead it is a series of
activities that take place in different locations and involving several countries. These
activities aim at promoting the exchange of knowledge and technology but also the
establishing of relations among SMEs. Such relations help the SMEs to create
partnerships and to expand their business in a very special and comfortable
environment, the Living Lab eco-system.
All the activities that were presented above take into consideration these specific
goals and were design in such a way that they potentiate the expected effects.
There are different SMEs involved in the local experiments or cooperating with the
different Living Labs and that have showed an interest in establishing relations with
others in different countries. These SMEs help in the definition of the activities
advising the planning teams so their needs could be fulfilled more easily, in a more
open environment allowing them to create win-win partnerships.
4.5 Common research framework

In order to establish a common language and terminology and an easy and effective
communication with the various partners in the various experiments we are going
to apply the common research framework to the experiments. This will also assist
the experiments in structuring the activities and putting them into a process
oriented frame.
In the context of the experiments we can apply the Apollon research framework by
answering the questions in each of the following classes.
Activities/Outputs Build Evaluate Justify Generalize
Constructs What are the What are the How do you decide How do you filter
variables that you elements that you best practices pilot specific
study? measure? across the elements out?
experiments?
Model What are the basic What measures do What are the How do you assess
assumptions, you use to evaluate success criteria the wider
causalities and the validity of the that you use? applicability of the
outcomes that you assumptions? model?
perceive?
Method What is the How do you evaluate How do you justify How do you ensure
process for and adjust the the use of selected the scalability and
validating the validation process? methods? wider applicability
assumptions? of the methods?

Installation Who are the How do you evaluate How do you justify How do you compile
stakeholders at added value for each the selected recommendations
your experiment? stakeholder? collaboration for sustainability
model?

5. Conclusions
We reviewed the Living Labs and their local experiments, the SMEs and their
interest in this project, the Cross-border pilot and activities and the research
framework that is going to be used in evaluating the different activities.
The involvement of the SMEs is key to this work package and so one of our biggest
concerns is to understand their role, the benefits that these pilots and their cross-
bordering have to offer to them. Being private companies the goal, in the end of the
day, is to make business and have profit. Thus, the biggest benefit we have to offer is
help them achieve more profit by the establishment of partnerships and the creation
of synergies between themselves.
The other main target of these pilots is the user. Each pilot has its own specific
target users but they are using common methodologies what can easily enable the
drawing of conclusions from the specific results of each one of the pilots.
The next steps are to evaluate the activities and their impact in the involved SMEs
and the involvement of the users in the different experiments and the impact that
their involvement has to the experiment results.

Appendix
In this appendix we present the articulations between Apollon and other projects
that are being carried out by the Living Labs.
Amsterdam
As mentioned before the Amsterdam Smart City Program (see
http://amsterdamsmartcity.com/) is the bigger initiative within the Amsterdam
Living Lab to conduct multiple projects in the domain of energy efficiency.
The Amsterdam pilot is closely linked to the Amsterdam Climate Program which
states clear climate goals for the City of Amsterdam with challenging deadlines:
– 40% CO2 reduction in 2025 from1990 baseline
– 20% energy reduction in 2025 from1990 baseline
– Municipal organization CO2 neutral before 2015
Validation is done via Living Lab experiments, by the stimulation of behavioural

change creates a demand pull for more sustainable technology application of
innovative technology results in a technology push towards sustainable behaviour.
Although individuals and businesses everywhere are willing to change, too little
action has been taken so far due to the limited capabilities and different interests of

separate stakeholders. The required parties do not team up, and therefore too little
projects are being initiated. There is a gap between intentions and actions.
Larger scale role out over the whole city of Amsterdam is foreseen, including:
existing household buildings as well as new household buildings. By investing,
Amsterdam will create over 800 new jobs over the coming 3 years, deliver
significant carbon reduction in scope pilots and yield best practices for full scale roll
out and will contribution to the Policy Recommendations (European and national);
shows political commitment to Energy Efficiency and intents to join an European
Network with a focus on Energy Efficiency.
The Dutch Ministry of Economic Affairs is a strong support of smart meters. A new
law proposal will be submitted this autumn. A big issue with the previous law
proposal on smart meters was that people could not refuse it, as it was mandatory
for every household, with even severe consequences if people didn’t comply, i.e.
they could be fined and even go to jail. The ministry of economic affairs has come up
with a new law proposal that offers the persons more freedom and there will be no
proposal without any penalty. The impact of the Amsterdam Pilot on the Dutch
policy is significant as it needs to provide real data / evidence for true energy
savings and household benefits. If, and only if, this potential is clearly shown, large-
scale role out of Smart meters in the Netherlands will happen. In this sense the pilot
is crucial for the future of the energy companies as well as households.
Liander is active in a number of pilots, via different energy suppliers, like Oxxio.
Liander wants to role out as much smart meters as possible in an early stage to gain
trust of the people as well as from the government to show the potential of the
energy savings, and attract companies to further develop the smart meters and
stimulate role out, as well as the development of new product and services!
So the pilot has impact on:
– Public Administration, consumers awareness of Energy Efficiency
– Energy (company) stakeholder
– Stronger commitment to Energy Efficiency Policies
– Citizen’s awareness and empowerment towards Energy Efficiency.
Lisbon
Lisboa E-Nova actively works in four main fields of action: Urban Planning,
Construction and Infra-Structures, Urban Management and Mobility. In the energy
efficiency area Lisboa E-Nova develops several project that due to their nature are
articulated with Apollon.

SAVE ENERGY
Application of the Living lab methodology in several pilot buildings, aimed to define
user engagement strategies towards energy efficiency in service buildings. Please
see chapters 1.4 and 1.5.
Energy efficient use in public lighting

This project will contribute to improve the efficiency on energy use in the overall
public lighting system, achieving an 80% reduction in the current energy
consumption. To achieve this goal, it is previewed the replacement of some lights for
more efficient equipment, the adoption of more efficient management and control
systems, as well as the continuous monitoring, of the results. Without jeopardizing
the city security and comfort criteria, it will be given priority to the adjustment of
artificial light needs according to the availability of natural light and adjusting the
colour and light intensity to the lighting purposes.
Light intensity sensor

The turning on and off of the public lights will be, with this action, dependent on the
sunlight and its intensity. Therefore, an astronomic clock has been already installed,
and the whole public lighting system will be a function of the sun light, instead of a
programmed artificial clock. This astronomic clock will integrate the volume of
clouds with the light intensity, returning the real light intensity, allowing the
management of this system according with the lighting needs.
Later will be assessed the need for local solar sensors in areas with conditioned light
intensity (morphology, building density and sun direction).
Efficient lamps in the public lighting system

In a traditional incandescent light bulb life cycle, 95% of the energy is consumed
during the operation period; the remaining corresponds to the recycling and
production. It is expected the replacement of this lighting system for LED (light
emitting diodes) technology in different areas of Lisbon (Parque Eduardo VII,
Avenida da Liberdade and historical quarters). The recycling process of the lamps
will include the separation of hazardous waste, like the mercury present in up to
5000 low-consumption lamps.

Energy efficient use on traffic lights

Within this project Lisboa E-Nova promotes the substitution of the traditional
incandescent light bulbs in semaphores lights by LED (light emitting diodes), which
represents a great range of advantages: road traffic safety, lower costs in energy
consumption and maintenance and sustainability. The consumption of one LED is
10% of the incandescent light bulbs.
Together with lower energy consumption, higher lifetime and lower temperature,
during operation, the LED lighting allows the continuous equipment operation until
the elimination of 20% of the whole group of bulbs, without lowering the quality of
the light emitted by the traffic light. Another advantage is the elimination of the
ghost effect, once the solar light reflection is halved regarding the one resulted by
the conventional technology. This is important to reduce the wrong impression of a
connected light when it is in fact not connected.
Botnia
The Save energy project
The pilot described above and its use-cases is a pilot developed within the project of
Save energy. This ongoing CIP project focuses on Energy‐saving in public buildings,
and address the challenge of behaviour transformation through the use of ICT. In
this project the “house of culture of Luleå” is one context and is fitted with sensors,
metering and control devices (energy efficiency management system) acting upon
the electrical appliances (energy consumption). Visitors and employees are engaged
in the co‐creation of the energy saving solutions to share ideas, influence solutions
and to measure and show behaviour changes. www.ict4saveenergy.eu/
Connection with Apollon:
Within the scope of Apollon we will try out and evaluate the mechanism in practice
of cross-border collaboration and methodology for innovation performance of
SME´s in collaborative Living Lab networks. We want to identify how in practice
cross-border Living Lab pilots can be performed in an efficient way and the added
value of such a collaboration for involved SME´s. We also want to share experience
in mechanisms for behavioural changes in energy usage among end-users for future
take up in other projects and in full-scael implementation.
The SABER project
The Saber project aim at saving approximately 20% of the energy consumption.
The project is based on the Saber measurement system where the users get full

control of their energy consumption. By providing the users with detailed

knowledge on how their energy is used and a co‐creative environment where the
users can share information and exchange best‐practices the users will save energy
and create a better product. For now in total 50 households in Luleå have been
involved to install and test this new system for monitoring their energy
consumption at home.
www.saberproject.se/
Connection with Apollon:
The measurement system used in Saber is provided by KYAB (the SME described
before). KYAB represent one of the target actors of the core of Apollon – the SME´s.
By close interaction with them in the scope of Apollon we can learn better what the
needs of a small SME is and how to set up attractive and useful cross-border Living
Lab offers.
“Cross-border Living Lab collaboration methodology by involvement of the Living Lab
customers”

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Apollon – Deliverable 3.

D3.2: Use cases analysis and common Living Lab approach

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2. Living Labs and local experiment description

2.1 Amsterdam Living Lab

2.1.1 Cross-border cooperation success cases

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2.1.2 Local Experiment

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– insight in energy usage and awareness of energy consumption

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Figure 3 - illustration of the Quby

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to now Home Automation Europe has mainly involved users in pilot-situations.

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2.2 Aalto Living Lab

2.2.1 Cross border cooperation success cases

2.2.2 Local Experiment

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• C0₂ readings in selected conference rooms

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Extensions of Helsinki pilot

4-10 Homes of Process Vision employees Process vision Building

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2.3 Portugal Energy Living Lab

2.3.1 Cross-border cooperation success cases

2.3.2 Local Experiment

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2.4 Botnia Living Lab

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2.4.1 Cross-border cooperation success cases

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2.4.2 Local Experiment

2.4.2.1 The experiment more in details

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3.1 Home Automation Europe (HAE)

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communications on the subject, such as lectures, workshops and pilot-projects,

3.2 Process Vision

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3.3 There Corporation

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3.4 DIY KYOTO

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3.6 JROMA (Energy demand and security-metering solutions)

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