Christian Rolando Parrilla Suarez

Date of Birth: August 25th, 1990

Nationality: Guatemala
Single
Home adres: 18 ave. 19‐11 zona 16 Villas de Montesano
Phone number: 47678808
Email: chistian.parrilla@gmail.com
Education------------------------------------------------------------------------------------------------------------------------------------------
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University:
- National Business School Bachelor in Business and Marketing. February, 2016 to date
- Santa Monica Flyers Sport/Private licence. January, 2015 to date
- Universidad Rafael Landivar 8th Semester of Law School. January 2009
- Seminario de Derecho Penal y Procesal Penal (Universidad Rafael
Landívar / Unidad de Capacitación Ministerio Publico Marzo 2009

TOEFL:
- IGA. July 2008
High School:
- Centro Escolar KYOOL (Guatemala)
Bachiller en Ciencias y Letras Bilingüe. January 2004 – October 2008

Languages
- Spanish: Native
- English: Written and Spoken
Work Experience---------------------------------------------------------------------------------------------------------------------------------
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Feb 2015 – Dec 2015 SENIOR SALES ASSOCIATE / RAM T-Mobile (USA)

Efficiently provide customer service while maximizing the sales.

Assuring all customers loyalty while in constant look for new clients.
Efficient management of the resources inside one of the busiest stores in Los
Angeles. Supervising and assuring all personnel is doing what they are supposed to
hit the store targets.
Constant use of sales techniques to ensure all the representatives get the best out of
each sale.

Dec 2013 –Nov 2014 SALES / CUSTOMER SERVICE Rhino´s Advertising

 In charge of the customer experience.
Responsible for keeping and reaching new clients.
Collaboratively expedite service quality
Quickly respond to customer´s need.
Accurate customizing of the product.

Jul 2012 – Nov 2013 LEGAL ADVISOR/ COORDINATOR Secretaria de Bienestar Social
De la Presidencia de la
Republica

Responsible for the promptly resolution of more than 900 different cases.
Worked directly with minors under social risk.
Worked directly with minors who had broken the law in severe ways.
In charge of providing legal representation for all minors in a courthouse.
Managing more than 20 professionals dedicated to resolve each situation.
More details upon request.

Jan 2011 – Dec 2011 GREYHOUND FARES AND SCHEDULES REP Intelenet

.
Responsible for providing excellent customer service.
In charge of the ticket sales.
Ensuring all passengers with any special need got the services they require.

Oct 2009 – Nov 2011 TELUS CAM REP Telus

.
Responsible for collections of past due accounts.
Performing risk assessment for the client to determine the best solution for both
parties.

------------References ------------

Rolando Morales
Rhino's Advertisement
001‐323‐2715‐289

Christian Cruz
T‐Mobile
001‐626‐3541‐485

Licda. Monica Guttelewitz

3041‐9197

Lic. Henry Hernández

3045‐3480

Carlo Aresti Iriarte

4219‐1839