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Definition of Terms
For better understanding of this research study, the following terms are hereby
defined operationally:
Cooperative – is a type of business owned by its members who share the profits and
benefits and has a common goal.
Customer Relations – describes the ways that a company will engage with its
customers to improve the customer experience.
Marketing Strategy – the action by an organization where all its strategies are
combines while taking into consideration the marketing goals and turned it into one
comprehensive plan.
Personal Selling – it is a face-to-face interaction with one or more buyers for the
purpose of making presentations, answering questions and taking orders.
Price Adjustments – a strategy wherein the management lower the prices (price
competition) for consumers comparing to the alternative goods.
Public Relation – the activity or job of providing information about a particular person
or organization such as event, seminar and the likes; is a two-way communication which
can monitor feedback and adjust its message for providing maximum benefit.
Sales Promotion – is a marketing strategy where the product is promoted using short-
term attractive initiatives to stimulate its demand and increase its sales.