IGV

Structures & JDs

Structure
No.1

LCVP IGV
Role Description
● To manage a local IGV team which plans and execute goals and
objectives for Incoming Exchange Area according to Local Strategic
Plan and National Strategic Plan. Responsible for guiding, training and
building a team that will ensure achievement and growth of the MoS
and achieving financial goals. Guarantee the execution of the five IGV
Processes in the Local Entity, fulfilling the plan in terms of
international relations, sales, projects, customer experience and
housing. Also in charge of the full application of the GV principles in
their entity, guaranteeing that any EP can be save if they take a
experience in IGV in their LC.
TL
Responsibilities
❏ Guarantee the execution of the National & the Local strategy in order
to growth & achieve the local goals in APD, RE & CO.
❏ Guarantee the execution of the 100% of the Measure of Success of
the OGV area
❏ Develop Team Standards on the Team
❏ Understand & take decisions based on Lead Measures Data,
Conversion Rates, Process Time & OGV Index
❏ Educational Cycles to all the members of the area & the corner about
sales speech of the product, OGV sub products, Customer Flow &
experience delivery.
❏ Weekly meetings with team members
❏ Monthly closing with the area
❏ Attend to TL meetings
❏ Respond to LC´s spaces, activities and requirements
❏ Attend to national and local development spaces
❏ Live the AIESEC values

Report to MC ICX Director

Time
Time frame
frame February 1, 2020 – January 31, 2021

Hours per week 12 hours

 DELIVERABLES
Functional Activities Key Performance Indicator

Goals achievement % Achievement

Team Standards applied % TS Applied

New Sales achievement # Achievement

Insurance the ideal CR % Conversion Rates

Minimums of GV implementation % Minimums Implementation

Financial goal Accomplishment % F.G Accomplishment

SOP implementation % SOP implementation

R&R system execution # of members participating in the R&R system

Retention of area %Retention

 IGV Processes

Sales Projects IR

Preparation
Housing Experience
Post-XP
 LCVP IGV 20.2
* Se podría separar en entidades con dos VPs * Se podrían unificar en casos de entidades con bajo volumen

Team Leader Team Leader Team leader

B2B CX IR
Soportaría procesos de: Soportaría procesos de: Soportaría procesos de:
- Sales - Housing - IR
- Projects - PXP
Propuesta
No.1
Entidades con dos VPs LCVP IGV 20.2
Team Leader Team Leader
CX IR
TM
TM
Global
CONS
Host

TM
TM
Global
CONS
Host

TM
PXP
Propuesta
No.1
Entidades con dos VPs LCVP IGV 20.2
Team Leader Team Leader
Sales Projects
TM TM
Project A Project A

TM TM
Project B Project B
Propuesta
No.2
Entidades tipo: Solo IGV
LCVP IGV 20.2
(pipeline de REs alto)

Team Leader Team Leader Team Leader

B2B CX IR
TM TM TM TM
Projects Global
ATT Design
CONS
Host

TM
TM TM
Global
Project A CONS
Host

TM TM
Project B PXP
Propuesta
No.3
Entidades tipo: Solo IGV
LCVP IGV 20.2
(pipeline de REs medio)

Team Leader Team Leader Team Leader

B2B CX IR
TM TM
TM Global
Project A CONS
Host

TM
TM GH &
Project B
PXP
Propuesta
No.4
Entidades tipo: Solo IGV
LCVP IGV 20.2
(pipeline de REs bajo)

Team Leader Team Leader

B2B IR & CX
TM TM IR
Project A & PXP

TM
TM Global
Project B
Host
 TL
TL B2B Responsibilities

Role Description ❏ Delivery Team Standards for the team

❏ Tracking team members KPIs
Responsible for the local implementation of national projects portfolio and ❏ Support team members activities
creation of local projects based in the SDG Alignment Strategy. In addition, ❏ Deliver tools for team members to facilitate their work
he / she is in charge of guaranteeing the execution of the processes for ❏ Weekly report of team members KPIs achievement progress
each of the phases of the customer flow of Partners in iGV and
❏ Weekly meetings with team members
consequently of the opens necessary for the development of the product
through the sales of the projects both national or local ones. Responsible ❏ Monthly closing with the area
for the delivery of standards to allies as well as exchanges regarding Job ❏ Attend to TL meetings
Description and spaces with Stakeholder. Responsible for meeting the ❏ Respond to LC´s spaces, activities and requirements
financial goal of project sales revenue. ❏ Attend to national and local development spaces
❏ Live the AIESEC values
Functional Responsibilities

❏ Establish a project sales plan with income goals.

❏ Compliance with the income goal. Report to LCVP IGV, LCP and Local Plenary
❏ Compliance with the opens goal.
❏ Attracting new allies that can pay for the experience. Time
Time frame
frame July 1st – January 31th
❏ Creation of Local Projects based on the national tools for that.
❏ Execution of the allied CRM strategy and delivery of standards.
❏ Definition of JD (job description) of the Trainees with the ally. Hours per week 12 hours
 TL
TL IR Responsibilities

Role Description ❏ Delivery Team Standards for the team

❏ Tracking team members KPIs
Co-responsible for the implementation of the national IR model at the local ❏ Support team members activities
level, analysis and consolidation of the planning of strategies and routines ❏ Deliver tools for team members to facilitate their work
with the cooperations, last person responsible for the communication and ❏ Weekly report of team members KPIs achievement progress
general management of the cooperations, by ensuring a pre-attraction and
❏ Weekly meetings with team members
attraction plan. Must guarantee the fulfillment of the goal of approvals of
the area based on the focus in getting enough applicants and ensure the ❏ Monthly closing with the area
correct alignment of the EPs before their arrival in the country, responsible ❏ Attend to TL meetings
for collecting the documents necessary for auditing. ❏ Respond to LC´s spaces, activities and requirements
❏ Attend to national and local development spaces
❏ Live the AIESEC values
Functional Responsibilities

❏ Consolidate local IR plan (cooperations, goals, strategies and routine).

❏ Compliance with the goal of Approvals and Realized. Report to LCVP IGV, LCP and Local Plenary
❏ Ensure ideal conversion from APP to APD.
❏ Attraction and monitoring of cooperations. Time
Time frame
frame July 1st – January 31th
❏ Collection of documents required by the EP.
❏ Alignment of the Pre-ATT and ATT strategy together with TL ATT and
TL OPEN. Hours per week 12 hours
❏ SOP implementation
 TL
TL CX Responsibilities

Role Description ❏ Delivery Team Standards for the team

❏ Tracking team members KPIs
Responsible for the preparation, experience and post experience phases of ❏ Support team members activities
the customer flow, should guarantee the preparation of the delivery of the ❏ Deliver tools for team members to facilitate their work
experiences and ensure the implementation of the customer experience ❏ Weekly report of team members KPIs achievement progress
strategy for delivering the standards properly to comply the completes
❏ Weekly meetings with team members
goal. Also responsible for attracting the global hosts needed for all the
trainees to become RE in this semester, but also look for possible ❏ Monthly closing with the area
accommodation alternatives in case the hosts are not available. Once we ❏ Attend to TL meetings
have realizations, must ensure the accompaniment to the global host and ❏ Respond to LC´s spaces, activities and requirements
trainee on their experience. ❏ Attend to national and local development spaces
❏ Live the AIESEC values
Functional Responsibilities

❏ Implement the national preparation strategy.

❏ Meeting the goal of completed. Report to LCVP IGV, LCP and Local Plenary
❏ Deliver the Customer Experience strategy.
❏ Guarantee delivery of standards. Time
Time frame
frame July 1st – January 31th
❏ Consolidate global host attraction strategy.
❏ Compliance with Global Host’s goal.
❏ Compliance with the NPS goal of Global Hosts. Hours per week 12 hours
❏ Guarantee alternatives to Global Host