Internal

Trouble Shooting Scenario for GSM BSS

1. Phenomenon Description
Troubleshooting on one-way audio and no audio after call setup.
One-way audio: only one part in a call can hear the voice.
No audio : both parties cannot hear the voice.

2. Causes Analysis
Generally, one-way audio and no audio are caused the speech channel fault. The possible causes

are:

• Physical Connection Fault

Cross connection of the E1 cable of the GEIUT.

Cross connection of the E1 cable on the A interfaces of the BSC and MSC sides.

• Data Configuration Fault

The circuit configuration on the A interface on the BSC side is inconsistent with that
on the MSC side.

• Hardware Fault

The fault occurs in the boards, backplanes, transmission line, or connectors that the
voice signals have passed through.

• Radio Link Interference

The fault occurs due to unsatisfactory radio environment, such as unbalanced uplink
and the downlink level, which leads to bad receive quality in one way, uplink and
downlink interference, and so on.

• Clock Fault

The reference clock source is faulty.

• MS Fault

The fault lies in the MS itself.

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3. Handling Process
1.During a call, loopback remote speech channel. Fill in MSISDN with the called
number, and fill in Loop Location with GE(O)IUA.

o When the Loop Direction is To BTS, if the calling one can hear the voice
of himself in the MS, you can infer that the BSC channel is normal.

o When the Loop Direction is To MSC, if the called one can hear the voice
of himself in the MS, you can infer that the MSC channel connected with the
BSC is normal.

2.During a call, test the internal speech channel. Check whether the TDM switching on
the GTNU is normal.

3.During a call, query call resources. Check the boards, ports, and timeslots of the
resources (Abis, Ater, TC, and CIC) involved in the speech channel.

4.Check whether the configuration of CIC port in the MSC and BSC is consistent, and
whether the physical connection is consistent with the configuration.

5.Check for cross connections on the Ater interface, and check whether the physical
connection is consistent with the configuration.

6.Check whether the Ater timeslots are used for service.

7.Check whether there are alarms of the speech channel.

4. Conclusion & Summary

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