NATIONAL INSTITUTE OF TRANSPORT

PROGRAM: BACHELOR’S DEGREE IN INFORMATION

TECHNOLOGY

DEPARTMENT OF COMPUTING AND COMMUNICATION

TECHNOLOGY

INDUSTRIAL PRACTICAL TRAINING REPORT CONDUCTED

AT CAMUSAT TANZANIA LIMITED

AUTHOR. : {YOUR NAME}

REGISTRATION NO. : NIT/BIT/2017/49865

SUPERVISOR. :

SEMESTER. : SECOND

YEAR OF STUDY. : FIRST YEAR

NTA LEVEL. : LEVEL 7

ACADEMIC YEAR. : 2017/2018

SUBMISSION DATE. :

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Table of Contents

ACKNOWLEGMENT ................................................................................................................................. ii

DECLARATION ......................................................................................................................................... iii

CERTIFICATION ....................................................................................................................................... iv

ABSTRACT.................................................................................................................................................. v

CHAPTER ONE ........................................................................................................................................... 1

BACKGRAUND (Include mission and vision) ................................................................................................. 1

VISSION ......................................................................................................................................................... 1

1.1.2 MISSION ............................................................................................................................................... 1

1.2 TYPES OF BUSINESS ORGANIZATION ...................................................................................................... 1

1.3 ORGANIZATIONAL STRUCTURE ..................................................................................................... 1

1.4 ACTIVITIES PERFORMED BY THE ORGANIZATION3 1.5

LEVEL OF TECHNOLOGY
...................................................................................................................................................................... 3

1.6 CUSTOMERS .................................................................................................................................. 3

CHAPTER TWO .............................................................................................................................................. 5

2.1 PLACEMENT IN THE ORGANIZATION ...................................................................................................... 5

2.2 ACTIVIES/DUTIES/TASKS PERFORMED BY THE STUDENT ....................................................................... 5

2.3 WORK ENVIRONMENT ............................................................................................................................ 7

2.4 PROBLEM FACED ..................................................................................................................................... 7

2.5 SOLUTIONS TO THE PROBLEM FACED..................................................................................................... 7

2.6 EXPECTATIONS AND THE RESULT OF THE ATTACHMENT ....................................................................... 8

2.6 THE RESULT OF THE ATTACHMENT......................................................................................................... 8

2.7 NEW THINGS LEARNED ........................................................................................................................... 8

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2.8 GAPS IN TEACHING THEORY AND PRACTICES ......................................................................................... 9

2.9 RELEVANCE OF ATTACHMENT .............................................................................................................. 10

CHAPTER THREE .......................................................................................................................................... 11

3.1 CONCLUSIONS ....................................................................................................................................... 11

CHAPTER FOUR ........................................................................................................................................... 12

3.2 RECOMMENDATIONS............................................................................................................................ 12

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ACKNOWLEGMENT

The accomplishment of this study has been supported by different people and institutions.
Special thanks to Almighty God above the earth who created the Universe and all creatures in it,
I would like to extend my indispensable gratitude to him who gave me strength, wisdom, health
and guidance during the whole time of writing this report.

I would like to express my gratitude to the National Institute of Transport (NIT) for providing me
an opportunity for the practical training and resource personnel who guided me in writing the
field report, and special thanks my external supervisor Miss. Olipa Mahenga for his guidance
towards writing my field report.

I am also grateful to the Camusat (Tanzania) particularly the Suppliers office and it’s staff
members including my Internal Supervisors Mr. Rogers Romuly, for his valuable guidance,
financial assistance commitments, support and encouragement from the beginning to the end of
my practical training.

Furthermore, it would be difficult to mention everyone who supported me during my whole

Practical Training but I cannot forget to give thanks to Higher Education Students' Loans Board
(HESLB), my friends, relatives and my caring and loving parent, for their moral and material
support and encouragement, may God grant them a long life.

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DECLARATION

I declare this work to be my original work compiled from my personal exposure at Camusat (T)
ltd. It has never been presented by anyone to any university as partial fulfillment of fieldwork
placement

Signature Of Student: …………………………

Date…………………………

Name Of Student:..........................................

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CERTIFICATION

The undersigned declare that he has read the field work report and found to be the original work
of the bearer which has never been presented for similar award. He therefore recommends to the
national institute as a replacement for partial fulfillment for the award of Bachelor Degree In
Information Technology.

Signature Of Supervisor:………………………….
Date:……………………………….

Name Of Supervisor:..............................................

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i
ABSTRACT

This work has carefully been collected directly from the experience and exposure got from the
field of work. Hence the views reflect what reality matters so far. It has been a long path towards
the achievement of this work and the main objective was to have exposure on how the working
field tastes in terms of work in relation to what was taught in class.

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CHAPTER ONE

1.1 BACKGROUND OF CAMUSAT

Camusat is one of the market leaders in the implementation of telecom infrastructures of the
most experienced network developers with a history which starts back in the late

40’s. It was introduced in Tanzania 2013.

1.1 1 VISSION

To become the market leader and a ruler model in regard to the high quality standards and
professionalism in the telecom field.

1.1.2 MISSION

We help our customers to get the most from their networks, anywhere in the world

1.2 TYPES OF BUSINESS ORGANIZATION

Camusat is a key player in telecom network roll out. Our expert teams can design, build, power
and manage your telecom infrastructures anywhere in the world.

1.3 ORGANIZATIONAL STRUCTURE

Camusat’s Board of Directors is led by Richard THOMAS – Chairman, and members are
drawn from a wide variety of backgrounds.

They assume the management of our day-to-day business, each of them managing a specific part
of the global business.

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1.3.1 INFORMATION TECHNOLOGY DEPARTMENT

IT Manager Of Camusat Tanzania Limited is Rogers Romuly. Computers and information systems are
very essential in business nowadays. The IT department acts as the backbone of a smooth operation
involving the latest technology relevant to the business.Ensure the streamlined operation of the IT
Department in alignment with the business objectives of the organization.

 Plan, coordinate, manage, and design IT-related activities of the organization, as well as provide
administrative direction and support for daily operational activities of the IT department.

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  Build and maintain vendor relationships and manage the purchase of hardware and software
products and ensure that company assets are maintained responsibly.
 Oversee troubleshooting’s, systems backups, archiving, and disaster recovery and provide
expert support when necessary, as well as working with Project teams to help implement
Internal Systems.
 Being a member of the Leadership team, take part in weekly meetings, reporting to provide
visibility of the IT area of the Company..

1.3.2 PROJECT MANAGEMENT OFFICE

A project management office (abbreviated to PMO) is a group or department within a business, agency,
or enterprise that defines and maintains standards for project management within the organization. In
Camusat Tanzania Limited this is under Project Manager E. Botes dealing with the following below:-

 Compile the project portfolio by classifying, selecting and prioritizing projects based on the
company strategy and available resources, preparing decision-making and facilitating decision-
making for the portfolio board
 Plan resources at the portfolio-level, optimize the use of resources and solve resource conflicts
 Maintain current employee data, especially in terms of capacity, project allocations and skills.
 Standardize methods and processes in project management.
 Select, implement and train employees on applicable tools and software
 Increase transparency of current and planned projects through up-to-date, reliable project data
 Promote information flow and communication
 Create a knowledge base with Lessons Learned and Best Practices from past projects to avoid
repeat errors
 Monitor project progress and control the dependencies that affect resources, budgets, and
schedules (project portfolio tracking)
 Train and coach project leaders and stakeholders

1.3.3 CHIEF TECHNICAL OFFICE

 Chief Technical Officer of Camusat Tanzania Limited is Manuel Hipe.

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  Head the operation and project team covering all telecommunication related activities for Fiber
Optic, RAN, Core, Civil Works, Power and other infrastructure related projects. Manage the New
Business Development aspect and secure new contracts/PO for the company.
 Manage effectively client relationship thus ensuring client satisfaction by effectively addressing
clients concern and requirements. Prepare competitive quotation for contract tender and
business project proposal including resource planning.
 Control and organize all the FTTX operations. Define the most cost efficient and technically
sound network architecture with the customers in order to rollout within the given prices and
timeline.
 Prepare the group activities and ensuring that projects are being implemented as per agreed
design and timeline. Ensure that resources are being utilized efficiently and cost are being kept
minimal and within the budget. Sourcing of capable and competitive suppliers for required
works, tools and materials
 Prepare plan for team member’s development program by conducting internal or external
training. Ensure that Business Continuity plan are in placed to protect the company’s business
interest. Conduct mentoring and to introduce new ideas for team development in terms of
project management.
 Assist the CEO to ensure the synergies between all involved departments. Guarantee the
profitability of the project by implementing adequate work methodologies and innovative
solutions.

1.3.4 HUMAN RESOURCE DEPARTMENT

Human resource is the most important asset in the business. In camusat is under Assistant Human
Resource Officer Caroline Moshi. The heart of an organization lies on its people. Without people, the
day-to-day operation of a business would cease to function. The success of a business relies fully on the
hands of the employees working in the company. In order to achieve the company’s goals and
objectives, the company’s Human Resource Department is responsible in:-

 Recruiting the right people with the required skills, qualifications and experience.
 Determining the salary and wages of different job positions in the company.
 Training employees for their development.

1.3.5 ACCOUNTING AND FINANCE DEPARTMENT

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This department is under D. Kalan. Cash flow is the lifeblood of any business. It is important to manage
the business’ cash outflows and inflows. The company can’t operate without money. If you can’t handle
your money properly, you will lose control of your business. That is where the accounting and finance
department comes in, which is a part of the organization that manages the company’s money. This
accounting and finance department in Camusat Tanzania Limited is responsible for

 Accounting, auditing, planning, and organizing finances.

 Producing the company’s financial statements.

1.2 ACTIVITIES PERFORMED BY THE ORGANIZATION

Camusat is a key player in telecom network roll out. Our expert teams can design, build, power
and manage your telecom infrastructures anywhere in the world

The main activities performed by Camusat are:-

 Design
 Turnkey sites
 Construction & Modernization
 Installation & Commissioning
 Maintenance & Site Audits (O & M)
 Electrical Engineering
 Telecom project
 Management
 Radio network.

1.3 LEVEL OF TECHNOLOGY

The level of technology in Camusat is at least in a good level where all tasks are performed in
the system. Also there Computer Networking use more than one computer, which Camusat
Tanzania Limited benefit from operating a network in order to share files, applications,
information, Internet connections and communications. Also Wireless technology also makes it
easier for consumers to shop, pay bills and receive information from selected businesses about
ongoing promotions. However The Internet makes it possible to share all kinds of information,
and for companies to sell goods and services outside of their geographic location.

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The organization has hardware materials: such as computer, printers, scanner, which facilitates
the organization activities.

1.4 CUSTOMERS

We are proud to work for a diversified customers portfolio, both geographically and by industry
sector:

Mobile & Fix Telecom Operators

Tower Companies

Tower Companies

Equipment Vendors

Vertical Markets

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 CHAPTER TWO

2.1 INTRODUCTION

This chapter cover the main body of activities which show what has been taken during
fieldwork.It contains main features concerning Placement in organization(department),Activities
performed, work environment, Challenges faced, Solution to the faced challenges, Expectation
and the result of reattachment, New things learned, Gaps in the theory and practical teaching and
Relevance of attachment

2 2 PLACEMENT IN THE ORGANIZATION

I started my practical training at Camusat on 26th April 2017 in procurement department under
the supervision of Mr. Wiliam Gebra as the head of procurement management unit it’s through
this office that all the requirements are being addressed so as to run operations smooth

2.3 ACTIVIES/DUTIES/TASKS PERFORMED BY THE STUDENT

Here are several activities taken during my fieldwork at Camusat Tanzania Limited as follow below:-

Networking

Newtwork is a system in which multiple devices are connected to each other to share information and
resources. Following is the list of hardware's required to set up a network Network which are Network
Cables, Distributors, Routers, Internal Network Cards, External Network Cards and Universal Serial Bus
(USB).

Connect a Printer to Computer. The following is how to connect wired printer on Windows

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  Set your printer near your computer and Turn on your printer.
 Computer turned on and unlocked then plug the printer into your computer using a USB cable
 Open Start. Click the Windows logo in the bottom-left corner of the screen.
 Click Settings then click add devices
 Click Printers
 Click your printer's name and click Add device.
 Follow the on-screen instructions.Depending on your printer, you may need to customize your
settings before the printer is ready; once you're done, the printer will be available for use.

Set Up Local Area Network.

A local area network (LAN) is a group of computers and associated devices that share a common
communications line or wireless link to a server. Typically, a LAN encompasses computers and
peripherals connected to a server within a distinct geographic area such as an office or a commercial
establishment. Computers and other mobile devices use a LAN connection to share resources such as a
printer or network storage.

 Gather your network hardware. To create a LAN, you'll need a router or switch, which will act as
the hub of your network. These devices route information to the correct
computers.A router will automatically handle assigning IP addresses to each device on the
network, and is necessary if you intend to share your internet connection with all the connected
devices. It is highly recommended that you build your network with a router, even if you're not
sharing an internet connection.A network switch is like a simpler version of a router. It will allow
connected devices to talk to each other, but will not automatically assign IP addresses and will
not share an internet connection. Switches are best used to expand the number of LAN ports
available on the network, as they can be connected to the router
 Set up your router. You don't need to do much to set up a router for a basic LAN. Just plug it into
a power source, preferably close to your modem if you plan on sharing the internet connection
through it.
 Connect your modem to your router (if necessary). If you're sharing the internet connection
from your modem, connect the modem to the WAN/INTERNET port on the router.
 Connect your switch to your router (if necessary). If you're using a switch to expand the number
of ports available on the router, plug an Ethernet cable into any LAN port on the router and any
LAN port on the switch

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  Connect your computers to open LAN ports. Use Ethernet cables to connect each computer to
an open LAN port on your router or switch. It doesn't matter what order the ports are
connected in.Ethernet cables cannot reliably transfer data at lengths larger than 100m (328 ft).
 Setup one PC as a DHCP server if you're just using a switch. If you're only using a switch as your
network hub, setting up one computer as a DHCP (Dynamic Host Configuration Protocol) server
will allow all of the connected computers to easily obtain IP addresses.
 Verify the network connection on each computer. After each computer obtains an IP address,
they'll be able to talk to each other on the network.
 Set up file and printer sharing. Once your network is up.

Connecting Laptop To Projector.

The following are steps for Connecting a Laptop to a Projector

 Make sure your computer and laptop are both turned off
 Connect the video cable (usually VGA) from your laptop’s external video port to the projector.
 Plug your projector into an electrical outlet and press the “power” button to turn it ON.
 Turn on your laptop.
 If you need audio for your presentation, connect the laptop’s “audio out” port to the projector,
or to another sound system.
 Sync the projector and laptop by holding down the FUNCTION (Fn) key and pressing one of the
following keys to toggle: F4, F5, F7, F8

Troubleshooting

Troubleshooting is a systematic approach to problem solving that is often used to find and correct issues
with complex machines, electronics, computers and software systems. The first step in troubleshooting is
gathering information on the issue, such as an undesired behavior or a lack of expected functionality.
Other important information includes related symptoms and special circumstances that may be required to
reproduce the issue as follow below.

Network troubleshooting.

Network troubleshooting is the collective measures and processes used to identify, diagnose and
resolve problems and issues within a computer network.Some of the processes within network
troubleshooting include:-

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 Finding and resolving problems and establishing Internet or network connection of a computer or
device, Configuring a router, switch or any network management device; Installing cables or Wi-
Fi devices, Updating firmware devices on router switch, Removing viruses, Adding, configuring
and reinstalling a network printer.
Network troubleshooting can be a manual or automated task. When using automated tools,
network management can be done using network diagnostic software.

Troubleshooting Device Driver Problems.

A device driver is a program that controls a particular type of device that is attached to
your computer. There are device drivers for printers, displays, CD-ROM readers, diskette
drives, and so on. When you buy an operating system, many device drivers are built into
the product.Here are a few basic techniques for correcting device driver problems:-
Reinstall the driver; A driver might be malfunctioning because one or more of its files
have become corrupted. You can usually solve this problem by reinstalling the driver.
Disable an unsigned driver. If an unsigned driver is causing system instability and you
can’t upgrade the driver, try disabling it. In Device Manager, double-click the device to
open its Properties dialog box, click the Driver tab, and then click Disable.
Try the manufacturer’s driver supplied with the device. If the device came with its own
driver (say, on a CD or DVD), either try updating the driver to the manufacturer’s or try
running the device’s setup program from the disc

Software Installation.

Software installation is a way of life when you own a computer. As long as the computer
is functional, software installation will be a never ending process that your computer will
be subjected to. In order to keep your system optimized. following the steps will prevent
most problems when it comes to software integrity.
Research first before installing.Never disregard the minimum requirements.
Make sure the software is legitimate and does not infringe any copyright.
Pay attention to the information that pops up when installing the software.
Lastly, always uninstall a program you installed if you do not intend to use it. Most
common issues we get when doing support is slow computers that are loaded with tons of

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 programs that the user never really uses. This is the most common cause of slow
performance. Lack of housekeeping is sure to cause performance issues on computers.

installation of operating system

The following are the steps or procedure on how to format and to install an operating system in
your computer for window XP: -

 Turn on your computer, if it is off

 Insert the cd that contain operating system for window XP and then restart your computer
 Then it will detect the cd automatically and prompt you to press any key on your
keyboard to boot from cd
 The window XP will appear prompt you to install new window or to upgrade your
window, the select install new window
 The license agreement will appear select agree or accept by pressing F8
 Create a partition where you will install your operating system and then select the
partition you want and press enter to install
 Choose the region and language you want to use
 Type your name and organization
 Select the time and date according to your time zone
 Choose typical for the first network and press enter
 Choose domain or workgroup, but if you are not in number of workgroup leave default
and then press next the window will restart again and prompt you to press any key do not
press leave it and the window will present you with welcome screen click next to
continue
 Choose help protect my computer by turning automatic update and press next
 Is the computer connected to the internet or through a network, if your connected to the
router or LAN choose “yes” but if you have dialup modem choose no and click next
 If you want to activate the window through internet choose “yes” otherwise choose “no”
 Add user who will sign out this to computer and click next
 You will get thank you screen to confirm setup is complete and then click finish

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  Login to your computer and check if their driver missing, by right click my computer and
then select manage the window manager will appear after that click driver manager
 The list of device manager will appear then check if there are driver missing, if you see
yellow (?) on a device it means the device is not installed or there is no driver insert the
driver cd to install the driver correct

Installation of Microsoft Office

When installing Microsoft office there are steps to be followed

 Before you do anything else, make sure that no program is running. Otherwise, it might
cause some malfunctions and cause damage to your computer. Insert the DVD in the
DVD-ROM. Wait for a new window to appear. You can even click on the executable file
for Office by browsing to CD in My Computer and run the program.
 Wait for the installation window to appear. When the next windows appear, click on
Install after selecting Microsoft Office 2003 or Microsoft 2003
 Select the features you want to install from the Installation Options tab. Then select the
drive you want to install it to and enter information for the organization and name.
 Enter the Product Key. This consists of 25 characters. You may have to click Continue or
purchase a one year or unlimited license.
 Then a window will appear with agreement terms. Please read and accept the agreement
terms.
 On the window that appears next choose Upgrade to install or Custom (if you want
modified settings). If you already have Office installed you may want to upgrade or
customize, otherwise click install
 Your program will automatically install once you click on Upgrade. This may take a few
minutes
 If you chose Custom, modify your settings by clicking on Configure Preferences
 The installation will start and a bar will appear. Wait for it to go up to 100 percent then
proceed.
 Click on close and run Microsoft Office from the Programs in the Start Menu.

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Installation of Antivirus Programs

Installation of symmetric point protection antivirus. During installation of this kind of antivirus
there are instructions to follow when installing this antivirus which are: -

 First you need to turn on your computer, if it is off

 Secondly uninstall the previous antivirus present in your computer by click start and then
select control panel, the control panel window will appear click programs and then select
uninstall program or remove the program asymmetric end point protection.
 Thirdly after finish to uninstall the antivirus then restart your computer so that the
program will be removed completely
 Then insert the cd of asymmetric end point protection in your computer cd drive and the
computer will automatically detect it and start read the files on the cd
 Select the setup for asymmetric end point protection
 Then the license of agreement will appear click accept and then it will start installing the
antivirus in your computer automatically and then click finish to complete installation
 Update the antivirus from the internet in order to protect your computer
 Click finish and then restart your computer to successfully install your antivirus.

2.3.7GENERAL OBSERVATION AND LESSON LEARNED

i. During my training period, I learned most of must know things which are generally
enrolled with in information system and computer networking. Also, I learned and come
across with equipment and tools which are basically used during setting and
implementing of computer network.
ii. Some of the components and devices I normally saw and use them during training were
things like UTP cables, RJ’S connectors, clipping tool, switch, and small-scale servers.
iii. I also learned about Ad hoc Network. Simply Ad hoc network is network feature which is
preinstall mostly in windows platform and other operating systems. What is needed is just
one step of configuring your LAN through the home group network you just created.
iv. I learned on how to install LAN and wireless connection. Local area network is a
computer network that interconnects computers in a limited area such as a home, school,

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 computer laboratory, or office building using network media and bunch of other network
topologies.
v. In this chapter, I observed that every employee of Camusat Tanzania Limited were given
the first priority by getting wireless connection of their computers and other things that
goes with computer staff at the company.

2.3 WORK ENVIRONMENT

The work environment at Camusat (T) limited is conducive, friendly, inspiring, motivating and
easy to adopt. The first impression we received from management, staff and non-staff members
was welcoming and they had a great pleasure for us to work with them, train us and learn from
each other. Cooperation and teamwork is a key to success and the essential component for
fulfillment of organization goals.

2.4 PROBLEM FACED DURING FIELD.

There were no major problems faced that could affect the effective execution of the assigned
Duties. This is because Camusat is a well-organized firm. However, since problems are
inevitable,
Some minor problems were faced, which I shared with my colleagues and other associates for
help.
Problems faced were mainly explained by the fact that during my training I was transforming
Theories acquired in lectures into practice and lack of experience in working environment.
Practical training was the first time working experience. I considered these as challenges and not
Problem per se.
Another challenge I faced is the lack of basic knowledge in computerized accounting experience.
I had to spend a lot of time to study and acquire the knowledge needed at the time.
Despite of above small challenges faced my field training was enjoyable and no major problem
were faced. This makes me conclude it was successful as most of the targeted goals were met.
2.6 BENEFITS OF FIELD REATTACHMENT

i. It provides the picture of what I have done through the whole time of almost nine weeks
ii. It can be used for reference to other learning parts during my upcoming semesters
iii. It is a preamble step for performing and write more complex works like projects

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2.8 GAPS IN TEACHING THEORY AND PRACTICES

Normally theory and practice are two sides of the coin where by the things which are taught
theoretically should be applicable practically in a certain working environment of that particular
issue.

During Practical training its where there was a realization of the big vacuum which is still
prevailing between theories we are gathering in the formal education and their practical
application. There are a lot of things which are supposed to be covered theoretically to prepare a
student to face them in the working place but most of the syllabuses do not cover them.

When theories are provided they don’t include computer application of the issues covered which
is very different to what is practically performed because in the current world of globalization,
most of the tasks are computer oriented. What is covered in classes related to practical training
for instance Management Information system for organization (MIS) is not reflecting exactly
how things are being done practically.

The issue of communication skills, in many organization English is used to the large extent as a
medium of communication. In business there are many terminologies which are used in working
places and student must become familiar with them but Business Communication Skills as a
course taken covers few concept and fail to make the students to become fluent in that language
hence when most of the students went in the working places find it difficult to understand other
things. This can easily be observed to most of the new workforce.

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CHAPTER THREE
3.1INTRODUCTION
The chapter shows the ending of documents that covers two essential features that are conclusion
and recommendation

3.1 CONCLUSIONS

After going through a lot of experience and exposure of the working environment and the work
itself, the organization has been a great foundation to build up my skills and upgrade my
knowledge. The Information Technology office has done all what it could avail for my
successful completion. To such an extent, this placement has been a capacity builder up in terms
of work efficiency

The work however needed enthusiasm, as at times manual work took place hence capability and
energy played a big role. A lot has been learned by practice from theory part back at campus
hence the placement has been worth it in terms of skill and knowledge acquisition.

3.2 RECOMMENDATIONS

Despite the fact that we had a long training period but it sounds more great having this practice
twice so as to conceptualize matters that were not taken in the first period of time. In so doing,
one can rectify all those ideas that were not practically implemented bearing in mind that not all
can be done in the given time.

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Reference