Case Study 1: The Outsider

Ganipan, Edmarie

Gonzales, Anamae

Hunter, Toni Rose

Jumarito, Arianne Louise

Libusana, Daisy May

Case Problem

Mr. Santiago is new to the company but already assigned as assistant to the president and
chief executive officer. Some employees think that it is somehow unfair because he is just new to
the company and his effectiveness, efficiency and credibility has not yet known. Also, his ability
to communicate and understand the information about work is still lacking. It is unclear to
everyone that someone new has a higher position, and those employees who worked hard for
years in the company is still not promoted.

Case Facts

Peter Movers Corporation expanding its operation in its construction business and trading
activities that is why they hired Mr. Roger Santiago a nontechnical executive as assistant tox the
President and chief- executive officer since they need to hire new and fresh executive for the
growing work force. But then, older managers did not take it well because they felt they been set
aside by the company that insider should have been placed instead of Mr. Santiago. Nonetheless,
he continue to prove his worth that cause big improvements in system design and work
improvement programs. After five years, Mr. Santiago promoted as Vice president and because
of his dedication and hard work employees sees and accept his worth to the position.

Analysis/Hypothesis

Mr. Santiago was not received well by older managers. But he continued to prove that he
is worthy in his position. He brought a substantial improvement at the company. He made a lot
of improvements in system design and work improvement program. In the end he was promoted
in the position of vice president that can cause to improve well the programs of the company. He
was well received now by the older managers in the position of vice president because he proved
himself to them.

Alternative Courses of Action

A company has well train employee and since the company is expanding the president
decided to hire new employee who is Mr. Santiago and added him to the team manager and to
the assistant of the president. But some team manager didn't want Mr. Santiago to be on that
position because they think that the president should hire other employee who is not new in the
company and is well trained unlike Mr. Santiago who is just new comer so that Mr. Santiago had
difficulty in communicating and getting information from the other team manager on the other
hand the president should have promoted a person who is already an employee in the company to
avoid conflict and if he just promoted an insider then maybe the team manager will have a good
relation to that person because he is not new in the company. The company should have hired an
employer who has a good credentials and already proved his credibility inside the company.
Also, the company should have let Mr. Santiago adjust to his new work environment in order to
have a good relationship with other employee, and he can communicate well to the other
employee, and in that way he can prove his worthiness in the assigned position to him Lastly, the
president should inform that the outsider should not be in high position at first because that
position is need to be work hard and earned in the process rather than getting it easily.

Recommendation and Conclusion

Therefore, I conclude that in one organization or company as a boss or president I

should reconsider the feelings of every employee, appreciate every skills that they have and
make them feel that they worth it by promoting them or get them in high position base on their
performance to avoid problem or conflict like that because my company is expanding I
immediately find hire the outsider employee and give him/her a high position. I should be more
wise and detailed in decision made for the people or employee to do well and the company as
well.